amend 3 released.pdf

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Attached to
Cemetery Operation & Maintenance Federal contract opportunity
Solicitation number
W911SD22R01400003
Issued by
Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis

About this file

This is an amendment to a solicitation for cemetery operation and maintenance services at West Point Cemetery. The key details are as follows:

The amendment revises technical exhibits, performance work statement requirements, and contract clauses. It also establishes a new proposal due date of December 19, 2022. The solicitation is for a lowest price technically acceptable contract awarded by the Department of the Army to provide cemetery groundskeeping and burial services at West Point Cemetery. The required services include turf management, grounds maintenance, gravesite preparation and closure, and maintenance of headstones and monuments. The performance period is one base year plus four option years.

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0011797651

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Based on the follow ing revisions, new proposals and all questionaires are due by 12:00pm EST December 19 , 2022.

Technical Exhibit 2 is revised. Technical Exhibit 4 is revised. Performance Work Statement Part 3 is revised.

52.212-1 Addendum is revised.52.212-2 is revised.

Wage Determination is revised to be 2015-4159 Revision 20.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 64

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 05-Dec-2022

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W911SD22R0140

X 9B. DATED (SEE ITEM 11)

01-Jul-2022

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

05-Dec-2022

CODE

MICC - WEST POINT

681 HARDEE PLACE

WEST POINT NY 10996-1514

W911SD 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W911SD22R0140

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM 52.212-1 AND 52.212-2

52.212-1 Addendum is revised.

INSTRUCTIONS, CONDITIONS, AND NOTICES TO PROPOSALS

A. Submittal and Inquiries.

1. Proposals shall be mailed through a commercial/Government carrier or hand carried. If mailed Proposals should be received at the below address by the date and time specified on the SF 1449. Proposals shall be submitted to following address:

Mission and Installation Contracting Command – West Point

W911SD22R0140

Attn: Stephanie Nickolan-Barron, Contract Specialist 681 Hardee Place, Room 107 West Point, NY 10996

2. Electronic submissions via email or facsimile will not be accepted.

3. The point of contact responsible for supplying additional information and answering all inquiries is the Contracting Specialist. Address all questions or concerns the offeror may have to Contract Specialist Stephanie Nickolan-Barron (845-938-4498). All questions regarding this solicitation shall be submitted in writing no later than 2 PM on December 7, 2022 via email to stephanie.l.nickolan-barron.civ@army.mil

4. Site Visit. The Government will hold a site visit, all personnel attending the site visit will convene at the West Point Cemetery, NY on 13 July 2022 beginning at 10:00 AM local time. All interested firms may attend with a limit of two (2) attendees per firm. Please submit, in writing, the names of attendees to Stephanie.l.nickolan-barron.civ@army.mil by close of business 11 July 2022. ALL VISITORS MUST PROCEED TO THE USMA

VISITORS CONTROL CENTER (VCC) ON SOUTH POST TO GET A PASS TO ENTER WEST POINT.

INSTRUCTIONS ARE AVAILABLE ON THE WEST POINT HOME PAGE AND LOOK FOR THE LINK

“VISITING US”. CALL THE VCC AT Tel: (845) 938-0390 or (845) 938-0392 FOR DETAILS. Give yourself adequate time as this can be a lengthy process.

B. General Instructions

1. The selection of a source for award purposes will be conducted utilizing simplified acquisition procedures as delineated in FAR part 12.1, FAR Part 13.1. and FAR Part 15.101-2.

2. The Proposal. The submission of the documentation specified below will constitute the offerors acceptance of the terms and conditions, concurrence with the Performance Work Statement (PWS), and contract type.

3. It is the Government’s intention to award without discussions. Offerors are encouraged to present their best technical and prices in their initial proposal submission. This is a Firm Fixed Priced Contract. It does not include any issuance of task orders for required services.

4. Instructions outlined in paragraph C below, prescribe the format for the Proposal and describes the approach for the development and presentation of proposal data. These instructions are designed to ensure the submission of information needed to allow for evaluation of Proposals.

5. If an offeror believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the offeror shall immediately notify the contracting offeror in writing with supporting rationale. The offeror is reminded that the Government reserves the right to award this effort based on the initial Proposal, as received, without discussion.

6. In accordance with FAR Subpart 4.8 (Government Contract Files), the Government will retain one copy of all unsuccessful proposals.

7. All referenced documents for this solicitation are available on sam.gov.

8. Offer expiration date. Proposals in response to this solicitation will be valid for 150 days from Offer due for this solicitation, block 8 of the cover SF 1449, as amended.

C. Proposal Preparation Instructions

1. Offeror’s proposal shall consist of four (4) separate volumes: General, Mission Capability, Past Performance, and Price.

2. Format

(a) The Offers shall be organized into four (4) volumes. Offerors shall submit an original and the number of copies listed in table 3 below of their proposal. Each hard copy volume of the proposal shall be separated and bound.

A cover sheet should be in each volume, clearly marked as to volume number, title, copy number, solicitation identification and the offeror's name. All text shall be single spaced and printed black on white paper. Black and white requirement does not apply to graphics, photos, etc., Company stationary and logos are NOT acceptable.

Printing shall be easily readable (12-pitch type or 10 point proportional spacing. Cross-references should be utilized to preclude unnecessary duplication of data between sections. The proposal shall not exceed the limits stated in table 3. If the page limits are exceeded, the pages in excess of the limit shall be removed and returned, unread, to the offeror. The Government will not accept any changes to the contractor’s proposal after the closing date of the solicitation. In addition to submitting hard copies of the proposals, digital copies shall be provided on CD-ROM disk in Microsoft Word, PowerPoint and/or Excel as outlined in Table 3. The file name shall be “Company Name – Initial” for the first submission. The file name of later submissions (if necessary), shall be “Company Name – Revision X’ with X indicating the number of the revision. Page limitations are as follows:

VOLUME TITLE NO. HARD COPIES NO. OF

DIGITAL

COPIES (CD

ROM)

PAGE LIMITS

I General 0 1 N/A II Mission Capability 3 1 50 III Past Performance 3 1 50 IV Price 0 1 N/A

3. Content

(a) Volume I – Completed Standard Form 1449, and SF 30 for amendments if necessary; Completed 52.212-3 Offer Representations and Certifications and teaming agreements.

(b) Volume II – Mission Capability.

(1) The Mission Capability Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the Offeror’s Proposal. Legibility, clarity, and coherence are very important. Proposals will be evaluated against the Mission Capability factors defined 52.212-2.

The proposal should not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience and will base its evaluation on the information presented in the offeror's proposal.

(2) The Mission Capability Volume shall, at a minimum, be prepared in a form consistent with the PWS and the evaluation criteria for award set forth in 52.212-2 and in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the contract task requirements specified in the PWS. This volume shall contain the staffing and management approach.

(3) Submission requirements. The offeror shall submit a Mission Capability Volume containing the following:

a) TAB (A) – The offeror is to submit an onsite organizational management approach that ensures accomplishment of the work. The approach shall specifically explain how the Offeror will staff and manage to accomplish all the outlined in the PWS. It shall include the hours of work and proposed work schedules. The Management approach shall identify for the Offeror (prime contractor), and identify whether the work will be performed by a Teaming Partner and/or Joint Venture Partner and/or subcontractor.

b) TAB (B) - Identify, in a staffing matrix, all proposed on-site staffing, to include first line supervisors and subordinate employees performing each PWS requirement identified by paragraph. The approach shall clearly identify supervisory positions and manager positions that are not directly employed by the Offeror and will be provided by the Teaming Partner or Joint Venture Partner.

c) TAB (C) - The offerors approach shall demonstrate how the contract will be managed and executed in a manner with the necessary equipment and personnel that will be utilized to include the ability to obtain, maintain the equipment and personnel to adequately support the effort outlined in the PWS. If an offeror intends to use GFP, submission shall state so. The approach shall include how the offeror intends to perform Turf Management Cycles and Grounds Maintenance Cycles.

(c) Volume III - Past Performance. The Past Performance evaluation will be accomplished by reviewing an

Offeror's recent and relevant Past Performance, focusing on the quality of performance which is relevant to the effort as it directly relates to the work being procured under this solicitation and as defined in Performance Work Statement (PWS). Past Performance information described herein is required on the offeror, teaming partners, and/or joint venture partners. The offeror shall submit, along with the information required in this paragraph, a consent letter, executed by each teaming partner, and/or joint venture partner, authorizing release of adverse past performance information to the Government. Offerors will be provided the opportunity to respond to adverse past performance information. For each identified effort for a commercial customer, the offeror shall also submit a client authorization letter, authorizing release to the Government of requested information on the offeror's performance.

(1) The offeror shall include documentation regarding its relevant past performance as it directly relates to the work being procured under this solicitation. The offeror SHALL NOT go back any farther than three (3) years for the submitted data. To be relevant, the past performance shall be related to cemetery operations and maintenance. The past performance data shall document a successful history of past contract performance.

(2) In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the offeror’s Past Performance Volume and information obtained from other sources, such as : the Contractor Performance Assessment Reporting System (CPARS), Electronic Subcontract Reporting System (eSRS), or other databases; the Defense Contract Management Agency (DCMA); and interviews with Project Managers and/or Contracting Officers, personal professional knowledge, and commercial sources. Defense Contract Management Agency (DCMA) and commercial sources. Offerors are reminded that both independent data and data provided by offerors in their proposals may be used by the Government to evaluate offeror past performance. However, the burden of providing thorough, complete, and current past performance information as requested in this paragraph remains with the offerors. All past performance comments received will be considered.

The overall past performance evaluation is a subjective decision based on the data received. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance. The offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

(3) Submission Requirements. The offeror shall submit a Past Performance Volume containing the following:

Table of Contents

Summary Page describing the role of the offeror and each teaming partner, and /or joint venture partner that the offeror is required to provide Past Performance Specific Relevant Contract Reference Sheets for the past performance experience in accordance with Attachment 1.

Consent Letters executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing the release of past performance information to the Government. Offerors will be provided the opportunity to respond to such information

Specific Relevant Recent Contract Sheet - Attachment 1- The offeror shall complete and submit an Attachment 1 for each of the contracts that are being submitted as a past performance references under this solicitation. This will document the offeror’s past performance with contracts, as a prime or major subcontractor, which is the same or similar in size, time, scope, and complexity to the services being procured under this Solicitation. The offeror shall include rationale supporting the assertion of relevance and how it was determined that the work performed previously was the same or similar in size, time, scope, and complexity to the work specified by this solicitation. Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate.

To be recent, the effort must be ongoing or must have been performed during the past three (3) years from the date of issuance of this solicitation.

Past Performance Questionnaire - Attachment 2- For the contracts identified on each Specific Relevant Contract Reference, the offeror shall forward a copy of the Past Performance Questionnaire to the points of contact responsible for monitoring performance under such contracts. The points of contact shall return the questionnaires directly to Stephanie Nickolan- Barron, Contract Specialist not later than proposal submission due date. Any questionnaires not returned directly to the Contracting Officer’s point of contact will not be reviewed and evaluated.

The information contained in the questionnaires will be used to evaluate the offeror’s past performance. In addition, the Government may use past performance information found in the CPARS database, Past Performance Information Retrieval System (PPIRS) or similar systems, Defense Contract Management Agency (DCMA) and commercial sources,. New entities that have no past performance shall annotate on the Summary Page that they have had no previous clients and that the minimum number of questionnaires cannot be provided.

(d) Volume IV- Price – The offeror shall complete Section B of the solicitation for all years.

Attachment 1 Specific Relevant Recent Contract Sheet

The offeror shall provide documentation outlining the offeror’s past performance with contracts, as a prime or major subcontractor, which is the same or similar in nature, size, and complexity to the effort being procured under this Solicitation. The submittal shall include rationale supporting your assertion of relevance and how it was determined that the work performed previously was the same or similar in nature, size, and complexity to the work specified by this solicitation. Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate.

1. Contract Number, Award Date and Contract type.

2. Price – original awarded AND final (or projected final if contract is current).

3. Delivery Schedule – original AND final (or projected final if the contract is current).

Contact Information - Name, telephone number, fax number and e-mail address for the following:

4. Procuring Contracting Officer (PCO)

5. Administrative Contracting Officer (ACO)

6. Government or commercial technical representative or COR

Identify in specific detail for each contract listed, why or how you consider that effort relevant or similar to the effort required by this solicitation. In determining relevancy, consideration should be given but not limited to such things as project similarity, project, size and complexity, contract type, contract environment, division of company proposing, and subcontractor interaction.

7. Narrative explanation on each contract listed describing the objectives achieved and the following data: any cost growth or schedule delays encountered. For any Government contracts which did not/do not meet original requirements with regard to cost, schedule, or technical performance, a brief explanation of the reason(s) for such shortcomings and any demonstrated corrective actions taken to avoid recurrence. Offerors may include a discussion of efforts accomplished by the offeror to resolve problems encountered on prior contracts as well as past efforts to identify and manage program risk. Merely having problems does not automatically equate to an unacceptable rating, since the problems encountered may have been on a more complex program, or an offeror may have subsequently demonstrated the ability to overcome the problems encountered. The offeror is required to clearly demonstrate management actions employed in overcoming problems and the effects of those actions, in terms of improvements achieved or problems rectified. This may allow the offeror to be considered for an acceptable past performance candidate.

8. Negative Performance Documentation. A copy of any cure notices, show cause letters or contract discrepancy reports received on each contract listed and a description of any corrective action by the offeror or proposed subcontractor.

9. Completion Date/Delivery Schedule. The contractor shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary.

ATTACHMENT 2 PAST PERFORMANCE QUESTIONNAIRE

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR

3.104

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor: _______________________________________________________________

B. Cage Code:

C. Contract number:

D. Contract type:

E. Was this a competitive contract? Yes ___No __

F. Period of performance:

G. Initial contract cost: $

H. Current/final contract cost: $

I. Reasons for differences between initial contract cost and final contract costs:

J. Description of service provided:

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Customer or agency description (if applicable):

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name:

B. Evaluator's title:

C. Evaluator's phone/fax number:

D. Number of years evaluator worked on subject contract:

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

S SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions were taken by the contractor or were satisfactory.

M MARGINAL – P e r f o r m a n c e does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

US UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

NA NOT APPLICABLE - Unable to provide a score.

Technical Performance S M US NA

T1. Quality & repeatability of operations & maintenance.

T2. Quality of technical system testing and certification efforts

T3. Quality/integrity of technical data/report preparation efforts

T4. Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

T5. Adequacy/effectiveness of environmental safety procedures

T6. Ability to implement current standard practices for computer hardware design, operation, maintenance, upgrades and configuration control

T7. Ability to implement current standard practices for computer software design, operation, maintenance, upgrades and configuration control

Program Management S M US NA

P1. Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

P2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

P3. Timeliness/effectiveness of contract problem resolution without extensive customer guidance

P4. Understand/complied with customer objectives and technical requirements

P5. Successfully responded to emergency and/or surge situations

P6. Quality/effectiveness of sub-contracted efforts

P7. Effectiveness of material management (including Government Furnished Property or Material)

P8. Effectiveness of acquisition management

P9. Contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer

P10. Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

Transition/phase-in S M US NA

T1. Contractor ability to smoothly transition resources and personnel.

T2. Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

Employee Retention/Attraction S M US NA

E1. Ability to hire/apply a qualified workforce to this effort.

E2. Ability to retain a qualified workforce on this effort.

E3. Effectiveness of employee compensation towards quality of work.

1. Please discuss each and every response for which you indicated M (Marginal) or US (Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

2. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.).

SECTION 5: NARRATIVE SUMMARY

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to: stephanie.l.nickolan-barron.civ@army.mil

FAR 52.212-2 is revised as follows. The following is added to Paragraph A of FAR 52.212-2

EVALUATION--COMMERCIAL PRODUCTS and COMMERCIAL SERVICES (NOV 2021)

(a) Basis for Contract Award. This is a lowest price technically acceptable (LPTA) selection conducted in accordance with Federal Acquisition Regulation (FAR) Part 13 and 15, as supplemented by the Defense Federal Acquisition Regulation Supplement (DFARS) Part 215 utilizing the Lowest Price Technically Acceptable (LPTA) process. Award will be made based on the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors. Proposals will be evaluated for technical acceptability but will not be ranked using the non-price Factors (and Subfactors). For an Offeror to be considered for award, the proposal must receive an “Acceptable” rating in every non-price Factor. A proposal receiving a rating of “Unacceptable” in any non-price Factor will not be eligible for award.

i. The LPTA process does not permit tradeoffs among price and non-price factors. The award will be made to the lowest priced technically acceptable proposal.

ii. As part of the price evaluation, the Government will evaluate its option to extend services (See FAR clause 52.217-8) by adding one-half of the Offeror’s final option period price to the Offeror’s total price.

1. Award. The Government intends to award one (1) contract as a result of this solicitation. Offers received for less than the stated number of items listed in the SF1449 Continuation Sheet will be considered ineligible for award. As set forth in FAR 52.212-2, the Government intends to evaluate proposals and award a firm fixed price contract without discussions (except clarifications as described in FAR 15.306(a), Clarifications and award without discussions). Therefore, the offerors initial proposal should contain the offerors best terms from a price and technical standpoint. The Government reserves the right to conduct discussions if the Contracting Officer determines them to be necessary.

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party.

Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

2. Evaluation Criteria. The proposals will be evaluated under three (3) evaluation factors: 1. Mission Capability; 2.

Past Performance; and 3. Price. In order for an Offeror to be considered for award, the proposal must receive an “Acceptable” rating in every non-price Factor. A proposal receiving a rating of “Unacceptable” in any non-price Factor or subfactor will not be eligible for award.

2.1. Factor 1 –Mission Capability. The Mission Capability factor will receive one of the ratings as provided in Table 2.1(a) defined below. In order to be rated acceptable, offeror must be rated acceptable in both sub factors.

Table 2.1(a) Mission Capability Acceptable/Unacceptable Rating Method

Adjectival Rating Description Acceptable Proposal clearly meets the requirements of the solicitation.

Unacceptable Proposal does not clearly meet the requirements of the solicitation.

Sub factor A. Staffing and Management Approach: To be rated Acceptable for this subfactor, the offeror must thoroughly demonstrate their staffing and management approach to meeting the requirements of the Performance Work Statement (PWS). The submission must thoroughly demonstrate an effective and efficient organizational structure to manage requirements of requested services.

The staffing and management approach shall demonstrate the ability to meet all technical requirements set forth in the PWS even during peak periods. The Offeror shall demonstrate the ability to meet the requirements, utilizing a Quality Control Plan.

Submission shall clearly demonstrate the Offerors understanding of the requirements to properly manage and administer the contract. The Offeror shall demonstrate the ability to provide appropriate oversight of all technical requirements set forth in the PWS of the solicitation as well as the requirements for coordination between the Government and the offeror.

Sub factor B. Equipment and Operational Methodology: To be rated acceptable, the submission must include how offeror will perform Turf Management/Cycles, Grounds Maintenance/Cycles, required for performance. Submission shall demonstrates offeror’s ability to obtain, maintain the equipment to adequately support the effort outlined in the

PWS..

2.2 Factor 2 – Past Performance. The Past Performance factor will receive one of the ratings as provided in Table 2.2(a) defined below.

The Government will evaluate the Offerors and if there is a teaming agreement, it’s teaming partner(s) recent and relevant past performance to determine the Offerors probability of meeting the solicitation requirements. In accordance with FAR 15.305(a)(2), the currency and relevance of the information, source of the information, context of the data, general trends in contractor’s performance shall be considered. Proposals that do not contain the information requested in this section risk an unacceptable performance rating by the Government. All past performance comments received will be taken into account and could affect the overall rating.

The past performance evaluation performed in support of this source selection does not establish, create, or change the existing record and history of the Offeror’s past performance on past contracts; rather, the past performance evaluation process gathers information from customers on how well the Offeror performed those past contracts.

In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the offeror’s Past Performance Volume and information obtained from other sources, available to the Government, such as: the Contractor Performance Assessment Reporting System (CPARS), Electronic Subcontract Reporting System (eSRS), or other databases; the Defense Contract Management Agency (DCMA); and interviews with Project Managers and/or Contracting Officers, personal professional knowledge, and commercial sources.

Table 2.2(a) Past Performance

Rating Description Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror performance record is unknown.

Unacceptable Based on the offerors performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

Past Performance will be evaluated for Recency and Relevancy, Quality of Service, and Overall Performance of the company in this area. Utilizing the Past Performance Questionnaire Attachment 2, offerors shall provide five references within the last three years that are similar in size and scope and that are deemed relevant to the requirement of this solicitation.

The Government will use information submitted by the offeror and other additional sources such Federal Agencies as well as commercial sources to access past performances. In addition, the Government will also validate past performance information by utilizing the Federal Government’s Contractor Performance Assessment Reporting System (CPARS).

Offerors without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, may not be evaluated favorably or unfavorably on past performance. Therefore, the Offeror shall be determined to have unknown (or “neutral”) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered “acceptable”.

Past Performance must be both recent and relevant. To be recent, the effort must be ongoing or must have been performed during the past three years from the date of issuance of this solicitation. To be relevant, the effort must be similar in nature of work, size, and complexity. Offerors must submit Recent/Relevant Experience and Past Performance on the attached sheets (See instructions for submittal).

2.3 FACTOR 3 – Price

(a) The Price factor will not be scored or rated. The Government will evaluate the Offeror’s proposed prices to determine if it is fair and reasonable using price analysis techniques at FAR 15.404-1, Proposal analysis techniques.

The Government will determine whether prices are reasonable, balanced and complete. Unreasonably low, high, unbalanced, inaccurate, or incomplete proposals may be grounds for eliminating a proposal from competition or a determination that the proposal will not be considered for award because it is non-responsive.

The Government will evaluate its Option to Extend Services (see FAR Clause 52.217-8) by adding six (6) months of the Offeror’s final option period price. Evaluation of 52.217-8 shall not obligate the Government to exercise the option(s) to extend the services unless the Contracting Officer determines it to be necessary.

Offerors responding to this solicitation are advised that, prior to award, the Government may request Offerors to submit substantiating information/data to support price reasonableness if is warranted.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

West Point Cemetery, G4, United States Military Academy

Part I General Information

1. GENERAL: This is a non-personal services contract to provide West Point Cemetery Operations and Maintenance. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform West Point Cemetery Operations and Maintenance, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently within the established standards in this PWS and contract.

1.1.1. Our program goal is to maintain at National Cemetery Standards as outlined by The Office of Army Cemeteries. The success of this contract is dependent of the Contractor’s Quality Control Plan.

1.2. Background: West Point Cemetery (WPC) is a National Treasure. It is the country’s oldest Army post cemetery, established in 1816, with burials dating back to 1782. It marks the final resting place for more than 9,936 decedents, including those who fought in the Revolutionary War up to the most recent conflicts of our military.

WPC continues to offer a final resting place for Academy graduates, Cadets, staff and faculty, and their family members, burying approximately 150 Veterans or their family members per year. In order to preserve this National Treasure, it is necessary to keep the West Point Cemetery grounds to the highest standard to Honor the Fallen.

1.3. Objectives:

1.3.1. Maintain the grounds of the West Point Cemetery in accordance with Army Regulations and National Cemetery and Office of Army Cemetery Standards (see Part 6, Applicable Publications)

1.3.2. Prepare gravesites in a respectful manner in accordance with Army Regulations and National Cemetery Standards (see Part 6).

1.3.3. Raise and realign headstones, as well as place new headstones properly. Clean and maintain headstones and monuments. Properly dispose of old headstones.

1.4. Scope: Services include operation and maintenance of the Cemetery grounds, to include grounds and turf management, preparation and closure of gravesites, and maintenance and cleaning of headstones/ monuments. The Contractor shall accomplish these services in accordance with Army Regulations and National Cemetery Standards.

1.5. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12 month option periods.

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor shall be responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between Quality Control (QC) by the Contractor and Quality Assurance (QA) by the Government who is the recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) no later than (NLT) within five (5) days of any proposed changes. Approval or disapproval of the QCP shall be provided to the Contractor with two (2) days of contract award. After approval of the QCP, the Contractor shall receive the Contracting Officer’s approval, in writing, of any proposed changes to his QC system. Approval or disapproval will be provided to the Contractor within three (3) days of submission.

1.6.1.1.1. The Contractor’s QCP shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and Quality Control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints, Daily, Weekly and Monthly reports of Quality Control findings.

1.6.1.1.2. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.1.1.3 The Contractor shall provide COR with detailed Daily Work Reports, a Monthly Work Summary, Quality Control Records, Monthly Headstone Cleaning and Raise and Realign Reports. Headstone Delivery Reports, Incident Reports, Headstone Installation and Destruction Reports and Turf Repair Tracking and Records, and Weekly Quality Control Reports shall be maintained on site, to include methods used to track Quality Control, including any charts/graphs. Daily Reports shall list any discrepancies such as late set-ups, improper placement of temp markers, etc. Quality control reports shall log all discrepancies and detail a resolution plan. A Monthly Outlook shall be provided to the COR NLT five (5) days prior to the beginning of the next month projecting anticipated work for the next month. Upon a request from the COR, the Contractor has one (1) business day to respond to inquiries or requests by electronic mail.

1.6.1.2. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.1.3. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2. Property Management System: The Contractor shall establish a system to manage Government Furnished Equipment (GFE) in its possession to control, use, preserve, protect, repair and maintain.

1.6.3. Recognized Federal Holidays: The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Juneteenth Independence Day Thanksgiving Day Christmas Day

1.6.3.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.6.3.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall have the following options:

1.6.3.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.3.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.4. Hours of Operation: Normal operating hours are 8:00 AM to 4:30PM EST Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. During normal operating hours, contractor shall always have at least one staff member available to accept headstone deliveries or address any emergency that may arise. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week.

1.6.5. Place of Performance: IAW PARC Policy Alert 14-33, Homeland Security Presidential Directive 12 (HSPD-

12) issued 31 Dec 13. The Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at the West Point Cemetery including building 329 (Old Caretaker’s House), building 694 the cemetery maintenance building and building 689 (Old Cadet Chapel).

1.6.6. Security Requirements: The Contractor personnel shall have access to enter West Point. The Contractor shall handle information that is non-classified within ten (10) days of contract award and must maintain the level of security required for the duration of the contract. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites.

1.6.6.2. Physical Security Plan. This portion of the Contractor’s security program shall address physical security aspects associated with contract performance and describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP). The following regulations shall apply when developing the physical security plan: ARs 190-11, 190-13, and 190-51; Department of Defense (DOD) 4500.9-R, and Department of Defense Instruction (DODI) 5100.76 and DODI 5220.22, and applicable West Point regulations or policies. The Contractor shall develop and implement a physical security plan in accordance with AR 190-13.

1.6.6.3. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5 and West Point 380-5. NOTE: All references to keys include key cards.

No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.6.6.3.1. In the event keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.6.3.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.6.6.4. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s security program.

1.6.7. Special Qualifications.

1.6.7.1. General:

1.6.7.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS 1.6.6.; security requirements during the execution of this contract.

1.6.7.1.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. Contractor personnel shall have specialized experience in burial and cemetery operations and maintenance. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.7.1.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S.

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