SOW_EPP_SMS_Service-Rev2019-05-14.pdf

Statement of Work Employee Personal Page SMS Service

1. Background Information

The USDA’s National Finance Center (NFC) is located in New Orleans, Louisiana, provides payroll/personnel processing and accounting services to the Department of Agriculture and to more than 160 other Federal departments, agencies and offices.

2. Requirements

USDA/NFC requires a programmable messaging service to send SMS messages to users of an employee portal. The vendor will do the following:

• Provide a programmable REST API to handle requests for outbound SMS text short codes.

• The API must support C#/.NET using .NET Framework version 4.5 or higher.

• Utilize HTTPS over TLS 1.2 (minimum).

• Provide 24x7x365 technical support.

• Provide 24x7x365 service availability.

• Deliver to all major US Cell Carriers.

• Deliver to International Cell Carriers.

• Deliver successfully within 30 secs where average volume is 40 messages/minute.

No personnel data will be stored by the vendor.

3. Period of Performance

The performance period will be Date of Award for 1 year with 4 option years.

4. Contract Type

Firm Fixed Price Per Use/Login.

5. Quantity

Up to 1 Million uses per month. Please specify if the price would change if uses went over 1 Million per month.

6. Payments

Monthly invoices will be accepted, unless another payment schedule is otherwise agreed upon by both parties. The final invoice will not be accepted or paid prior to inspection and acceptance of all deliverables. The final invoice should be marked as ‘Final,’ and submitted through the Invoice Processing Platform (www.ipp.gov) system. A Release of Claims should be submitted to the COR. This information will be provided at the time of award.

6. Place of Performance

Vendor’s location http://www.ipp.gov/