AG-84N8-S-13-0020.doc

COMMERCIAL ITEMS

Solicitation Number: AG-84N8-S-13-0020

Sanpete R.D. Janitorial Services

Manti-La Sal National Forest

UTAH ACQUISITION SERVICE CENTER INSTRUCTIONAL COVER SHEET

issuing office:

USDA-Forest Service

Utah Acquisition Service Center

2222 West 2300 South

Salt Lake City, UT 84119-2020

FAX 801-975-3483

solicitation no. AG-84N8-S-13-0020 offers are solicited for: Sanpete Ranger District Janitorial set-aside: Small Business important – notice to offeror:

AT A MINIMUM, OFFEROR SHALL SUBMIT THE FOLLOWING DOCUMENTS BACK WITH THEIR RESPONSE TO THIS SOLICITATION:

1.SF-1449 Request For Quotation (Complete, date, and sign) (Page 2)

2.Representations and Certifications (Pages 36-47). (Complete the Representations and Certifications electronically via the Online Representations and Certifications Application (ORCA) website at (www.sam.gov)

3. AGAR 104

IT IS REQUIRED YOU WRITE THE SOLICITATION NUMBER ON THE OUTSIDE OF YOUR ENVELOPE.

Return to:

Utah Acquisition Service Center

2222 West 2300 South

Salt Lake City, UT 84119-2020

Solicitation No. AG-84N8-S-13-0020, Attn: Lori Martinez ALL CONTRACTORS MUST BE REGISTERED IN THE CENTRAL CONTRACTOR REGISTRATION DATABASE PRIOR TO AWARD UNDER THIS SOLICITATION. SEE CLAUSE 52.205-7 Central contractor registration FOR DETAILS ON HOW TO APPLY. www.sam.gov it is the offerors responsibility to watch for any and all amendments to the solicitation, which shall be issued electronically through fedbizops.

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PAGE 1 OF

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

AG-84N8-S-13-0200

6. SOLICITATION ISSUE DATE

02/13/2013

7. FOR SOLICITATION

INFORMATION CALL

a. NAME

Lori Martinez , Contracting Officer

b. TELEPHONE NUMBER (No collect calls)

801-975-3428

8. OFFER DUE DATE/LOCAL TIME

03/06/2013 3:00 pm MST

9. ISSUED BY

CODE

Utah Acquisition Service Center

2222 West 2300 South

Salt Lake City, UT 84119-2020

FORMCHECKBOX

UNRESTRICTED or FORMCHECKBOX

SET ASIDE: FOR

FORMCHECKBOX

Small Business FORMCHECKBOX Emerging Small Business

FORMCHECKBOX

Hubzone Small Business FORMCHECKBOX 8(A)

FORMCHECKBOX

Service-Disabled Veteran Owned Small Business

NAICS: 561720

SIZE STANDARD: 500

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13a. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

13b. RATING

11. Delivery for FOB Destination unless Block is Marked

FORMCHECKBOX

See Schedule

12. Discount Terms

14. METHOD OF SOLICITATION

FORMCHECKBOX

RFQ FORMCHECKBOX

IFB FORMCHECKBOX

RFP

15. DELIVER TO

See Delivery Schedule Same as Block 9

17a. CONTRACTOR/

OFFEROR

FACILITY

TELEPHONE NO.:_____________________________________

DUNS NO:_____________________ TIN No. ___________________________ U.S. Dept. of Agriculture National Finance Center

P.O. Box 60000

New Orleans, LA 70160-0001

FORMCHECKBOX

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

FORMCHECKBOX

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Janitorial Services Sanpete Ranger District Office on the Manti-La Sal National Forest .

(No formal site visit has been scheduled, please contact Diane Cote at (435)636-3320 to inspect site)

This requirement is being procured as a fixed-price Simplified Acquisition.

PLEASE PLACE YOUR QUOTE IN SCHEDULE OF ITEMS

THIS PAGE

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

FORMCHECKBOX

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA FORMCHECKBOX

ARE FORMCHECKBOX

ARE NOT ATTACHED.

FORMCHECKBOX

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA FORMCHECKBOX

ARE FORMCHECKBOX

ARE NOT ATTACHED.

28. FORMCHECKBOX

CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _____ COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. FORMCHECKBOX

AWARD OF CONTRACT: REF. ___________________ OFFER DATED _________________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARD FORM 1449 (REV. 3/2005)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

FORMCHECKBOX

RECEIVED FORMCHECKBOX

INSPECTED FORMCHECKBOX

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ___________________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

FORMCHECKBOX

COMPLETE FORMCHECKBOX

PARTIAL FORMCHECKBOX

FINAL

37. CHECK NUMBER

PARTIAL

FINAL

42.b. RECEIVED AT (Location)

Standard Form 1449 (REV. 3/2005) Back

SCHEDLUE OF ITEMS

BASE PERIOD 4/1/2013 – 3/31/2014

SANPETE RANGER DISTRICT OFFICE AND WAREHOUSE

Quantity

May thru Oct

Two times/week

Once per week

TOTAL BASE PERIOD __________________

OPTION YEAR ONE 4/1/2014 - 3/31/2015

SANPETE RANGER DISTRICT OFFICE AND WAREHOUSE

Quantity

May thru Oct

Two times/week

Once per week

TOTAL OPTION YEAR ONE PERIOD_________________

OPTION YEAR TWO 4/01/2015 – 3/31/2016

SANPETE RANGER DISTRICT OFFICE AND WAREHOUSE

Quantity

May thru Oct

Two times/week

Once per week

TOTAL OPTION YEAR TWO PERIOD_________________

OPTION YEAR THREE 4/01/2016 – 3/31/2017

SANPETE RANGER DISTRICT OFFICE AND WAREHOUSE

Quantity

May thru Oct

Two times/week

Once per week

TOTAL OPTION YEAR THREE PERIOD_________________

OPTION YEAR FOUR 4/01/2017 – 3/31/2018

SANPETE RANGER DISTRICT OFFICE AND WAREHOUSE

Quantity

May thru Oct

Two times/week

Once per week

TOTAL OPTION YEAR FOUR PERIOD_________________

AGGREGATE TOTAL PLUS OPTION YEARS: _________________

PERFORMANCE WORK STATEMENT (PWS)

SECTION I

GENERAL

110-Scope of Contract - This contract requires janitorial services and related work in compliance with its terms, specifications, and provisions. This includes furnishing labor, equipment, supervision, transportation, operating supplies, and incidentals. The Contractor shall maintain every part of the premises known as the Sanpete Ranger District Office and Warehouse (hallways/restrooms) in a clean and acceptable condition. Various phases of cleaning and janitorial work shall, as a minimum, be carried out at the frequencies indicated on the schedule below. Interference with Government business shall be avoided. Only the janitorial contractor and his employees will be allowed to be in the buildings, or on the grounds, of the Manti-La Sal National Forest serviced under this contract. Work shall be done after occupant working hours, during the hours shown below. The hours of cleaning are negotiable and may need to be changed to better fit the needs of the Forest Service. Cleaning schedules must be approved by the Contracting Officer and the contractor in advance of any changes going into effect.

120-Description and Location Item 2-1. Sanpete Ranger District-The designated office is located at 540 N Main Street, Ephraim UT and consists of approximately 6,200 square feet of useable space.

The entry is at ground level, in the front and the back of the office building. The main office building consists of the reception area; two restrooms, 14 offices, a computer room, a break room, two conference rooms and a hallway. This area contains both carpeted and resilient floor areas. There are sinks and cabinets with counters in the break room and the large conference room.

Item 2-2. The warehouse hall area and restrooms, at the same address will be cleaned two times per week May thru Oct and one time per week from November thru April. The cleaning at the warehouse will include all requirements as listed in Daily (every cleaning), weekly, monthly, and four times a year requirements. The Sanpete Ranger District warehouse hallway/restrooms, consists of approximately 286 square feet of useable space.

The bathrooms, hall, shower stalls, and dressing rooms of the warehouse will require periodic cleaning as listed in the schedule. The same supply services will be required as in the District Office. The areas to be cleaned total approximately 286 square feet. The rest of the building will not be the responsibility of the contractor. There is a Janitor closet in the hallway where water is available and supplies may be stored.

There are two bathrooms that have a painted concrete floor. The square footage is approximately 118 (each bathroom is 7.8’ by 7.6’).

There are two shower stalls. The square footage is approximately 20 (each shower stall is 3.2’ by 3.2’).

There are two dressing rooms adjacent to the shower stalls that have a painted concrete floor. The square footage is approximately 62 (each dressing room is 6.7’ by 4.7’).

There is a hallway separating the bathrooms and the shower dressing rooms. It has a painted concrete floor. The square footage is approximately 86 (the hall is 16.1’ by 5.3’).

130 - Government Furnished Property The contractor shall furnish all cleaning supplies and equipment. Supplies to be provided are: hand soap, paper towels, toilet paper, toilet seat covers, dutch cleanser, window cleaner, light bulbs, and fluorescent tubes, plastic trash bags, waxes, cleaners and any necessary cleaning supplies to complete the contract requirements. All cleaning supplies will have a disinfectant in it. Fluorescent tube must be "cool white super saver" tubes and will be supplied for all offices. A surplus of supplies such as toilet paper, paper towels, light bulbs, fluorescent tubes, Windex, trash bags, dutch cleanser will be kept on hand in case of emergencies, in the main offices and at the warehouse.

131- Contractor Furnished Property Carpet cleaning, vacuuming, and resilient floor cleaning equipment are to be supplied by the contractor.

132- Biobased Products All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of biobased products. The Contractor shall utilize the greatest number of biobased products available that meet applicable health and environment specifications.

The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

All purpose cleaner Degreaser/cleaner

Heavy duty cleaner Deodorizer

Carpet shampoo Floor finish

Gum Remover Floor finish restorer

Disinfectant sanitizer Floor sealer

Extraction Fluid Furniture polish

Floor stripper Glass cleaner

Neutral cleaner (liquid) Grout Sealer

Spot and stain remover Lime and scale remover (tub & tile cleaner)

Air freshener including dispenser Liquid hand soap including dispenser

Bathroom cleaner Stainless steel polish

Brass polish/cleaner Toilet bowl cleaner

Chrome polish/cleaner White board cleaner

Cream cleaner Wood floor cleaner

Solvent spotter Laundry detergent

For more information regarding the Department of Agriculture Biobased Affirmative Procurement Program go to http://www.usda.gov/procurement /biobased/APP.pdf.

133- Contractor Representative- The contractor shall provide a contract representative for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the contractor is absent shall be designated in writing to the contracting officer. The contractor representative or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contractor representative and alternate(s) must be able to read, write, speak, and understand English.

Contracting Officer Representation (COR): Diane Cote (435)636-3320 210 - Time of Performance - Cleaning services are to be performed as required in the frequency schedule shown below, and during the following tome periods;

Between hours of 6:00 PM and 8:00 AM Monday, Tuesday, Wednesday, Thursday. Weekend cleaning will be between 4:30 PM Friday and 8:00 AM Monday, not to interfere with any Government business.

Contractor will provide the Government with a work schedule for weekly, monthly, bi-weekly, semi-annual and quarterly work to be performed.

The contractor will not be responsible to clean on the following days: New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day.

220 - Frequency Schedule - Work to be accomplished

221 - Daily Services- (To be performed Monday, Tuesday, Wednesday, Thursday, and Friday-Sunday).

A. Restrooms

(1) Floors shall be swept daily. Floors are to be spot cleaned to remove all obvious surface dirt.

(2) Water closets and urinals shall be washed and sanitized. No rust or encrustation shall remain. Traps shall be maintained free from odor at all times. Washbasins and counters shall be cleaned.

(3) Mirrors, shelving, dispensers, and chromium fixtures shall be damp wiped and polished.

(4) Surfaces. All other surfaces shall be spot cleaned and horizontal surfaces dusted.

(5) Dispensers and receptacles. Paper towel waste receptacles shall be emptied and towel soap and toilet paper dispensers serviced prior to occupant's official starting time. Sanitary napkin receptacles shall be emptied, cleaned, disinfected, and provided with new bag liner daily.

(6) Sanpete Warehouse Restrooms. All daily services above shall be performed during scheduled cleaning of the restrooms at the warehouse.

(7) Sanpete Warehouse Dressing Rooms/Showers shall be washed and sanitized. No rust or encrustation shall be remaining. Traps shall be maintained free from odor at all times.

B. Room Cleaning

Office areas, coffee rooms, and conference rooms, at the main office, shall receive the following daily cleaning:

(1) Wastebaskets shall be emptied and waste paper and trash removed to main deposal area.

(2) Floors. The tiled floors areas are to be swept and damp mopped to remove all obvious dirt, dust, and litter.

(3) Carpet. The full-carpeted area is to be spot vacuumed to remove all obvious surface dirt from traffic areas and from under and around furniture.

(4) Washbasins. In the coffee room and the janitor room area shall be cleaned and the counter damp-wiped and dried, as necessary, to keep them in a clean condition. Paper towels shall be supplied where towel holders are provided.

(5) Dust. Horizontal surfaces of tables, filing cabinets, and bookcase sections shall be dusted to remove all obvious dust, litter, or dirt.

(6) Janitor's Closets. To be maintained in a sanitary and clean condition daily. MSDS sheets will be posted where cleaning supplies are stored.

C. Lobby Front Entrance, and Corridors

(1) The front entrance floor shall be swept and damp-mopped.

(2) All carpeted floors shall be vacuumed

(3) All display cases in the front entrance and lobby shall be dusted and glass washed and dried.

(4) The receptionist desk and counter shall be dusted and glass washed and dried.

(5) All wastebaskets shall be emptied and trash removed to main outside dumpster.

(6) Drinking fountains shall be cleaned and wiped dry.

D. Waste Collection and Removal- Daily

All refuse, trash, and garbage shall be collected and removed from all buildings and placed in the dumpster provided at each location. Plastic wastebasket liners shall be used in all wastebaskets and replaced weekly or more frequently if needed. If the dumpster is full, contractor must bag or box refuse and leave beside the dumpster so trash does not blow away.

The refuse, trash, and garbage shall be collected and removed from the warehouse office and restrooms each time cleaning is performed as scheduled at Item 2-2.

222 - Weekly Services - (To be performed at any time between 4:30 PM Friday and 8:00 AM Sunday as long as not interfering with work activities when the front office is open.

A. Restrooms

(1) Floors shall be wet-mopped (scrubbed if needed) in the offices weekly, and in

The warehouse (Item 2-2- each time the restrooms are scheduled for cleaning).

B. Room Cleaning

(1) Dust horizontal surfaces of files, chairs, tables, bookcases, window sills and other furniture with a treated dust cloth. Glass desk tops shall be cleaned with glass cleaner

(2) Floors. All full tile areas, all front/rear entries with tile, and coffee rooms are to be swept with a treated dust mop to remove all dirt, dust, and litter.

(3) Carpet. The full carpeted areas and front/rear entries shall be vacuumed to remove all dirt, dust and litter.

(4) Mats. Any mats in the front and rear entrances shall be removed from the building and vacuumed to remove excess dirt.

(5) Waste Paper receptacles. Plastic liners will be replaced weekly or more often if needed.

223 - Monthly Services A. Toilets

(1) Waste Paper receptacles in all offices and warehouse shall be damp wiped inside and out.

(2) Walls, Partitions, doors in all offices and warehouse shall be damp-wiped.

(3) All vinyl tile floors shall be scrubbed and buffed.

(4) Peaks showers shall be scrubbed and sanitized (see Item 2-2).

B. Room cleaning, entrances, lobby and corridors. Warehouse, conference rooms, and hallways

(1) Walls shall be spot cleaned

(2) Glass in doors, pictures, and bookcases shall be cleaned.

(3) Vinyl tile or tile floors shall be scrubbed (with clean water each time) and buffed to a high luster.

(4) Waste paper receptacles - damp wipe inside and out.

224 – Quarterly Services - (December, March, June, September)

A. Room Cleaning

(1) Dusting. All surfaces in the building approximately 70 inches or more from the floor shall be cleaned by dusting or vacuuming, including light fixtures.

B. Floor Cleaning

(1). Tiled Flooring. All areas having tiled flooring shall be stripped, waxed, and buffed. Use non-slip floor wax. This applies only to the areas that require waxing. This includes the floors into the restrooms and hallways at the warehouse. The computer room floor must be scrubbed, stripped, and waxed without using power equipment and work must be scheduled with the Government.

225 – Semi-Annual Services - (November and May) A. All light fixtures shall be washed B. Windows. All windows at all facilities will be washed inside and out.

C. Blinds. All blinds at all facilities will be dusted, washed, and dried.

226 – Once a Year Services - (to be done in May) A. Carpets and Mats. All carpeted areas will have desks and chairs moved and vacuumed well then put in place. All carpets and mats will be shampooed.

227 - Services to be performed as Required

A. Carpet. Stains shall be removed from all carpets in the buildings as needed.

B. Entrances. Front and rear entrances shall be kept clean to provide a good appearance. Sites that have glass entrances and front lobby areas with glass shall be kept clean to provide a good appearance. All glass will be washed as needed.

C. Other Interior Surfaces. Door and window ledges, heating and air conditioning grills, fire apparatus, and doors shall be dusted.

D. Windows shall be closed and all exterior doors closed and locked. Alarm set each day after janitorial services are performed at locations with alarms.

E. Light Bulbs and fluorescent lamps shall be replaced as needed.

230 – Contractor Personnel/Qualifications - The contractor shall provide qualified personnel. Contract personnel shall refrain from familiarizing themselves with or disturbing any books, papers, or other materials in any of the offices. Only the Contractor or employees of the Contractor will be allowed in the building or on the grounds of the Manti-La Sal National Forest covered in this contract. The Contractor shall notify the Government, by email or telephone, immediately when employees quit or new employees are hired before they start working in any Coconino facility. Children and pets are not allowed in the building or surrounding area. Exceptions must be approved by Government representative. Any equipment in the building, including but not limited to, radios, typewriters, computers, faxes or copy machines shall not be used by the contractor or the contractor’s employees.

The Contractor is responsible for the key to the building, which will be issued by the Government. The key shall not be duplicated.

Contractor shall immediately notify the COR if any keys are lost.

231 – Security - All outside doors shall remain locked while contractor performs work and contractor shall assure that all entrance gates, doors, and windows are locked after services are performed and the security of the building is maintained.

Extinguish all unnecessary lights.

Ensure that the coolers and heaters are turned off or turned down as designated.

Ensure that all entrance doors and windows are closed and locked after services are performed and that the security of the buildings is maintained.

Ensure that any cleanser or cleaning solution used in the performance of janitorial services does not cause damage to Government property.

Janitor closet areas shall be kept clean, neat, and odor free, remove all trash and soiled mop water daily.

310 – Performance Requirement Standards - Performance requirement standards are described in the Performance Requirements Summary Tables above for daily, weekly, monthly, and semi-annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards through the Contractor’s Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that nonconforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a deduction being made to the contract price for the month.

320- Inspection Procedure - Inspection of the office buildings to determine the acceptability of the workmanship will be made by the Government and any deficiencies encountered will be called to the attention of the Contractor. Correction of all deficiencies will be made prior to re-inspection and acceptance of work by the Government in conformance with the work standards. Inspections will be done at a minimum of once a month or more frequently if needed.

Any Government personnel or visiting public may observe unacceptable services, incomplete work or required services not performed and may contact the CO or the COR to communicate a complaint. Customer complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing within 48 hours of validation of the complaint. Refer to the Performance Requirements Summary Tables for remedy for non-conforming services.

330 – Acceptance - Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the acceptable quality level (AQL) listed in summary.

400 – Payments - Payment will be made monthly for work meeting or exceeding the AQL completed and accepted by the Government covering the previous month’s service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Schedule of Items.

Deductions – anytime the performance of services falls below the AQL, a deduction may be made for services that cannot be re-performed or poorly performed work. For documented poor performance a reduction of 10%-30% may be reduced on the invoice for the applicable line items depending upon the severity of the poor performance. For non-performance, no payment will be issued.

SECTION II

DEFINITIONS

2.1.1 ACCEPTABLE QUALITY LEVEL (AQL). The maximum allowable deviation from acceptable performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective services, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

2.1.2 DEFECTIVE SERVICE: A unit of service which contains one or more defects, or nonconformance with specified requirements.

2.1.3 PERFORMANCE REQUIREMENTS SUMMARY (PRS): Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

2.1.4 QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

2.1.5 CONTRACTING OFFICER’S REPRESENTATIVE (COR): A Government person appointed by the contracting officer to help the contracting officer with contract administration and surveillance.

2.1.6 GOVERNMENT INSPECTOR: A Government person responsible for surveillance of contractor performance.

2.1.7 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor.

2.1.8 QUALITY CONTROL: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

2.1.9 RANDOM SAMPLING: A sampling method in which each service output in a unit has an equal chance of being selected.

2.1.10 MATERIAL SAFTETY DATA SHEETS (MSDS): Information that accompanies chemicals in the workplace. MSDS includes details such as the risks, precautions, and first aid procedures associated with the chemical.

SECTION III

CONTRACTOR FURNISHED ITEMS/SERVICES

4.1 CONTRACTOR’S SUBMITTALS

A. Schedule – Submit a schedule at least 1 month in advance of required work showing dates, “weekly”, “monthly”, quarterly”, and “semi-annual” work will be performed. Inform the Government of schedule changes at least one week in advance.

B. MSDS Sheets – Provide MSDS sheet Schedule – Submit a schedule at least 1 month in advance of required work showing dates, “weekly”, “monthly”, “quarterly”, and “semi-annual” work will be performed for all materials used or stored in Government Offices.

C. Cleaning Product Information – Manufacturer’s or supplier’s information describing the contents and recommended uses for each cleaning product used.

D. Personnel – Provide and keep current a written list of the names of all contractors’ employees performing duties under this contract.

SECTION IV PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Daily

Cleaning

Task 221

(Services

Performed

Each

Scheduled

Visit)

A. Restrooms

(1) Floors shall be swept daily. Floors are to be spot cleaned to remove all obvious surface dirt.

(2) Water closets and urinals shall be washed and sanitized. No rust or encrustation shall remain. Traps shall be maintained free from odor at all times. Washbasins and counters shall be cleaned.

(3) Mirrors, shelving, dispensers, and chromium fixtures shall be damp wiped and polished.

(4) Surfaces. All other surfaces shall be spot cleaned and horizontal surfaces dusted.

(5) Dispensers and receptacles. Paper towel waste receptacles shall be emptied and towel soap and toilet paper dispensers serviced prior to occupant's official starting time. Sanitary napkin receptacles shall be emptied, cleaned, disinfected, and provided with new bag liner daily.

(7) Peaks Warehouse Showers shall be washed and sanitized. No rust or encrustation shall be remaining. Traps shall be maintained free from odor at all times.

B. Room Cleaning

Office areas, coffee rooms, and conference rooms, at the main office, and the warehouse shall receive the following daily cleaning:

(1) Wastebaskets shall be emptied and waste paper and trash removed to main deposal area.

(2) Floors. The tiled floors area are to be swept and damp mopped to remove all obvious dirt, dust, and litter.

(3) Carpet. The full-carpeted area is to be spot vacuumed to remove all obvious surface dirt from traffic areas and from under and around furniture.

(4) Washbasins. In the coffee room and the janitor room area shall be cleaned and the counter damp-wiped and dried, as necessary, to keep them in a clean condition. Paper towels shall be supplied where towel holders are provided.

(5) Dust. Horizontal surfaces of desks, tables, filing cabinets, and bookcase sections shall be dusted to remove all obvious dust, litter, or dirt.

All daily services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and more frequent inspections All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Daily

Cleaning

Task 221 continued

(6) Janitor's Closets. To be maintained in a sanitary and clean condition daily. MSDS sheets will be posted where cleaning supplies are stored.

C. Lobby Front Entrance, and Corridors

1) The front entrance floor shall be swept and damp-mopped. (2) All carpeted floors shall be vacuumed

(3) All display cases in the front entrance and lobby shall be dusted and glass washed and dried.

(4) The receptionist desk and counter shall be dusted and glass washed and dried.

(5) All wastebaskets shall be emptied and trash removed to main outside dumpster.

(6) All ashtrays shall be emptied, and maintained in a clean appearance, and wiped down. Ashtrays will be just inside or outside front entrances.

(7) Drinking fountains shall be cleaned and wiped dry.

D. Waste Collection and Removal- Daily 1.All refuse, trash, and garbage shall be collected and removed from all buildings and placed in the dumpster provided at each location. Plastic wastebasket liners shall be used in all wastebaskets and replaced weekly or more frequently if needed. If the dumpster is full, contractor must bag or box refuse and leave beside the dumpster so trash does not blow away. The refuse, trash, and garbage shall be collected and removed from the warehouse office and restrooms each time cleaning is performed as scheduled at Item 2-2. Sanpete Ranger District warehouse.

All weekly services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and more frequent inspections

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Weekly Services

Task 222

Monthly Cleaning

Task 223 To be performed at any time between 6:00 PM and 8:00 A.M. Monday thru Thursday and 4:30 PM Friday and 8:00 AM Monday, not to interfere with any Government Business.

A. Restrooms

(1) Floors shall be wet-mopped (scrubbed if needed) in the offices and warehouse weekly.

B. Room Cleaning

(1) Dust horizontal surfaces of files, chairs, tables, bookcases, window sills and other furniture with a treated dust cloth.

(2) Floors. All full tile areas, all front/rear entries with tile, and coffee rooms are to be swept with a treated dust mop to remove all dirt, dust, and litter.

(3) Carpet. The full carpeted areas and front/rear entries shall be vacuumed to remove all dirt, dust and litter.

(4) Mats. Any mats in the front and rear entrances shall be removed from the building and vacuumed to remove excess dirt.

(5) Waste Paper receptacles. Plastic liners will be replaced weekly or more often if needed.

Toilets

(1) Waste Paper receptacles in all offices and warehouse shall be damp wiped inside and out.

(2) Walls, Partitions, doors in all offices and warehouse shall be damp-wiped.

(3) All vinyl tile floors shall be scrubbed and buffed.

(4) Peaks showers shall be scrubbed and sanitized.

B. Room cleaning, entrances, lobby and corridors. Warehouse, conference rooms, and hallways (1) Walls shall be spot cleaned

(2) Glass in doors, pictures, and bookcases shall be damp-wiped.

(3) Vinyl tile floors shall be scrubbed and buffed (wax, if necessary) to a high luster.

(4) Waste paper receptacles - damp wipe inside and out.

All monthly services will be subject to visual checks by the COR.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Quarterly Services

Task 224

Semi-Annual Service

Task 225

Annual Services

Task 226

A. Room Cleaning

(1) Dusting. All surfaces in the building approximately 70 inches or more from the floor shall be cleaned by dusting or vacuuming, including light fixtures. Computer rooms at Mormon lake and Peaks only shall be serviced four times per year and scheduled with the Government.

B. Floor Cleaning

(1). Tiled Flooring. All areas having tiled flooring shall be stripped, waxed, and buffed. Use non-slip floor wax. This applies to the areas only that require waxing. This includes the floors into the restrooms and hallways at the warehouse. The computer room floor must be scrubbed, stripped, and waxed without using power equipment and work must be scheduled with the Government.

A. All light fixtures shall be washed

B. The furnace room at Sanpete Ranger District Office will be dusted, and damp wiped completely and the floor swept, scrubbed, and waxed.

C. Windows. All windows at all facilities will be washed inside and out.

D. Blinds. All blinds at all facilities will be dusted, washed and dried.

A. Carpets and Mats. All carpeted areas will have desks and chairs moved and vacuumed well then put in place. All carpets and mats will be shampooed. This includes the warehouse offices and conference areas.

All services will be subject to visual checks by the COR.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Services to be Performed as Required

Task 227 Carpet. Stains shall be removed from all carpets in the buildings as needed.

Entrances. Front and rear entrances shall be kept clean to provide a good appearance. Sites that have glass entrances and front lobby areas with glass shall be kept clean to provide a good appearance. All glass will be washed as needed.

C. Other Interior Surfaces. Door and window ledges, heating and air conditioning grills, fire apparatus, and doors shall be dusted.

D. Windows shall be closed and all exterior doors closed and locked. Alarm set each day after janitorial services are performed at locations with alarms.

E. Light Bulbs and fluorescent lamps shall be replaced as needed.

All services will be subject to visual checks by the COR.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and more frequent inspections All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ Full payment for acceptable work

+ Less stringent inspections for good performance

+ Good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

SECTION V - GOVERNMENT PUBLICATIONS/INDUSTRY STANDARDS/STATE STANDARDS/GOVERNMENT STANDARDS/TECHNICAL EXHIBITS The following attachments are hereby made a part of this contract.

Attachment #01

Floor Plans 2 pages

Attachment #02

Wage Determination No.: 05-2531 Revision No. 12 dated 06/13/2012

9 pages Attachment #03 Past Performance Survey

3 pages Attachment #04

AGAR 104 3 pages SECTION VI Contract Terms and Conditions

52.212-4 Contract Terms and Conditions—Commercial Items (Feb 2012)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to the Contract Disputes Act of 1978, as amended (41 U.S.C. 601-613). Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, contract line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—Central Contractor Registration, or 52.232-34, Payment by Electronic Funds Transfer—Other Than Central Contractor Registration), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR Part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected contract line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in Section 611 of the Contract Disputes Act of 1978 (Public Law 95-563), which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government’s convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience.