AG67T0S170076.docx

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

870646

2. CONTRACT NO.

RFQ AG-67T0-S-17-0076

6. SOLICITATION ISSUE

DATE

July 27, 2017

Brenda Oster Contracting Officer

b. TELEPHONE NUMBER (No collect calls) 605/673-9322

8. OFFER DUE DATE/

LOCAL TIME

August 18, 2017

USDA Forest Service Rocky Mountain Acquisition Service Team 1019 N. 5th Street Custer, SD 57730

|X| SMALL BUSINESS |_| WOMAN –OWNED SMALL BUSINESS (WOSB)

|_| HUBZONE SMALL BUSINESS ELIGIBLE UNDER THE WOMEN OWNED SMALL

BUSINESS PROGRAM

|_| SERVICE DISABLE VETERAN- |_| EDWOSB-

VETERAN-OWNED SMALL

BUSINESS |_| 8(a)

NAICS Code 561720 Size Standard $18.0 million

11. DELIVERY FOR FOB DESTINATION UNLESS BLOCK IS MARKED

|X| SEE SCHEDULE

12. DISCOUNT TERMS

14. METHOD OF SOLICATION

|X| RFQ |_| IFB |_| RFP

Black Hills National Forest Bearlodge Ranger District 101 S. 21st Street Sundance, WY 82729

See Block 9

17a. CONTRACTOR/ OFFERER

TELEPHONE NO. DUNS #____________________

FAX NO.

E-Mail Address: ________________________ 18a. PAYMENT WILL BE MADE BY

USDA, OCFO, COD, APB

PO Box 60075 New Orleans, LA 70160

|_| 17b CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH

ADDRESS IN OFFER

18b. SUMBIT INVOICES TO ADDRESS SHOWN IN BLOCK 18A UNLESS BLOCK BELOW IS CHECKED |_| SEE ADDENDUM

19.

ITEM NO

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Janitorial Services Bearlodge Ranger District Black Hills National Forest

Contractor must be registered in the System for Award Management (www.sam.gov) to be eligible for award of this project.

Insert your prices on pages 3 through 7.

25. ACCOUNTING AND APPROPRIATION DATA

JOB CODE

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

|X| 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5. |X| ARE |_| ARE NOT ATTACHED.

|_| 27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA |_| ARE |_| ARE NOT ATTACHED

|_| 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ONE

COPY TO ISSUING OFFICE, CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN |_| 29. AWARD OF CONTRACT: REFERENCE RFQ AG-05G1-S-12-00XX OFFER DATED . YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN , IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (Signature Of Contracting Officer)

30b. NAME AND TITLE OF SIGNER (Type or Print)

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (Rev. 2/2012) Prescribed by GSA-FAR (48CFR 53.212

RFQ AG-67T0-S-17-0070

Janitorial Services – Supervisor’s Office/Tongue RD Bighorn National Forest

RFQ AG-67T0-S-17-0070

Janitorial Services – Supervisor’s Office/Tongue RD Bighorn National Forest

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Quotations submitted are considered to be confidential. The name of the Contractor and the amount of the contract will be disclosed only after an award is made.

32a. QUANTITY IN COLUMN 21 HAS BEEN

|_| RECEIVED |_| INSPECTED |_| ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ________________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER

CORRECTFOR

36. PAYMENT

|_| COMPLETE |_| PARTIAL

|_| FINAL

37. CHECK NUMBER

|_| PARTIAL

|_| FINAL

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER

FOR PAYMENT

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

STANDARD FORM 1449 (REV.2/2012) BACK

Continuation of SF1449 Block 27: The full text of a clause or provision may be accessed electronically at www.arnet.gov/far/

Non Discrimination Statement The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means of communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD). To file a complaint, write to USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C 20250-9410, or call (800) 795-3272 (voice) or (202) 720-6382 (TDD). USDA is an equal opportunity provider and employer.

This procurement requires the use of biobased products to the extent that such products are reasonably available, meet agency or relevant industry performance standards, are reasonably priced. Where available, these products should first be acquired from among qualified products that fall under the umbrella of items designated through the Federal Biobased Products Preferred Procurement Program (FB4P).

For more information on biobased program: http://www.biopreferred.gov To locate biobased products: http://www.biopreferred.gov

RFQ AG-67T0-S-17-0076

Janitorial Services – Bearlodge RD Black Hills National Forest

RFQ AG-67T0-S-17-0076

Janitorial Services – Bearlodge RD Black Hills National Forest

PART I—THE SCHEDULE

SECTION B--SUPPLIES OR SERVICES AND PRICES/COSTS

BEARLODGE RD JANITORIAL SERVICE

BLACK HILLS NATIONAL FOREST

Notice to Proceed through August 31, 2018

Unit Sub Total

Total Daily Services

Unit Sub Total

Total Weekly Services

Unit Sub Total

Total Semi-Annual Services

Unit Sub Total

Total Annual Services

TOTAL BASE YEAR

September 1, 2018 through August 31, 2019

Unit Sub Total

Total Daily Services

Unit Sub Total

Total Weekly Services

Unit Sub Total

Total Semi-Annual Services

Unit Sub Total

Total Annual Services

TOTAL OPTION YEAR 1

September 1, 2019 through August 31, 2020

Unit Sub Total

Total Daily Services

Unit Sub Total

Total Weekly Services

Unit Sub Total

Total Semi-Annual Services

Unit Sub Total

Total Annual Services

TOTAL OPTION YEAR 2

September 1, 2020 through August 31, 2021

Unit Sub Total

Total Daily Services

Unit Sub Total

Total Weekly Services

Unit Sub Total

Total Semi-Annual Services

Unit Sub Total

Total Annual Services

TOTAL OPTION YEAR 3

September 1, 2021 through August 31, 2022

Unit Sub Total

Total Daily Services

Unit Sub Total

Total Weekly Services

Unit Sub Total

Total Semi-Annual Services

Unit Sub Total

Total Annual Services

TOTAL OPTION YEAR 4

TOTAL BASE AND ALL OPTION YEARS

SECTION C--DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

BLACK HILLS NATIONAL FOREST

BEARLODGE RANGER DISTRICT

JANITORIAL SERVICES

1. LOCATION AND DESCRIPTION OF THE INSTALLATION:

The buildings for which janitorial services will be provided are the Bearlodge District Office, Black Hills National Forest, 101 S. 21st, Sundance, Wyoming 82729. The main office contains approximately 6,350 square feet of floor area. Approximately 5,150 square feet are carpeted and approximately 1,200 feet are tile or linoleum. The shop area is approximately 850 square feet of tile or linoleum with a 10 foot by 16 foot area rug in the office area.

2. SCOPE OF WORK:

The Contractor shall supply all labor, supervision, equipment, supplies, and services necessary to perform janitorial services for the Bearlodge District administration building and shop, with the exception of Government Furnished Property stated in B.7.

This solicitation contemplates an award of a base year with three option years. Work on the contract would begin approximately September 1, 2017. Option renewal will be handled in accordance with clauses.

3. BIOBASED PRODUCTS:

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable, include the use of biobased products. The Contractor shall utilize the greatest number of biobased products available that meet applicable health and environment specifications. All supplies and materials to be used in the performance of work under this contract are subject to the approval of the Contracting Officer (CO).

The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

For more information regarding the Department of Agriculture Biobased Affirmative Procurement Program got to http://www.biopreferred.gov

4. PREWORK CONFERENCE:

Prior to commencement of work, the Contractor shall arrange a meeting with the CO to discuss the contract terms and work performance requirements. At this time, the Contractor shall designate, in writing, the name and phone number of the Contractor’s on-site representative/supervisor and their responsibilities.

5. CONTRACTOR REPRESENTATIVE:

The Contractor shall provide a contract representative for the performance of the work specified in this contract. The name of this person and an alternate(s) who shall act for the Contractor when the Contractor is absent shall be designated in writing to the CO. The Contractor’s representative or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contractor’s representative and alternate(s) must be able to read, write, speak, and understand English.

6. PERSONNEL:

The Contractor shall employ personnel qualified and capable to perform janitorial work. The Contractor shall provide a list of personnel who will be on the premises to perform work, their work schedules, and their contact information. All personnel must be legally eligible to perform work in the United States.

1. HOURS OF OPERATION:

All janitorial services shall be performed between the hours of 6:00 PM and 6:00 AM, except legal holidays and days when the office is closed due to weather or other unforeseen circumstances. When the work week includes a Federal holiday, arrangements can be made to do the work on alternative days if needed.

8. GOVERNMENT FURNISHED MATERIALS:

The Government shall deliver to the Contractor equipment, materials, supplies, property, and/or services (hereinafter referred to as "Government-Furnished-Property") listed below at the work site prior to work commencing. As supplies need replenishing, the Contractor shall notify the Contracting Officer's Representative (COR) in advance so needed items can be ordered. The Government will furnish the following items:

1. Containers outside the building for disposal of trash and refuse.

1. A storage room for both Contractor and Government supplied equipment and materials.

1. Liquid hand soap, toilet paper, sanitary napkin receptacle liners, plastic trash can liners, trash bags, paper towels and light bulbs (incandescent and fluorescent). See SECTION 13: FIRE PREVENTION AND SECURITY.

1. All utilities necessary for the Contractor to perform the required services as stated herein.

9. GOVERNMENT FURNISHED FACILITIES:

The Contractor will have the use of a janitor’s closet.

10. CONTRACTOR-FURNISHED ITEMS:

A. Equipment: The Contractor shall furnish all equipment and materials necessary, except as noted in SECTION 8: GOVERNMENT FURNISHED MATERIALS, to perform the tasks specified in this contract. Equipment furnished by the Contractor shall be commercial grade and of the size and type customarily used in high quality work of this kind. All equipment brought on to the premises is subject to the approval of the CO. Equipment deemed, by the CO, to be of improper type, design, or hazardous shall be removed from the premises and replaced with satisfactory equipment. Carpet cleaning equipment shall be of professional quality and capable of deep cleaning all carpets. All equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, and/or building surfaces. All electrical equipment used by the Contractor shall meet all safety requirements of this contract and must operate using existing building circuits.

B. Supplies: The Contractor shall furnish all products and materials necessary, except as noted in SECTION 8: GOVERNMENT FURNISHED MATERIALS, to perform the tasks specified in this contract. The Contractor shall utilize products and materials made from biobased materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

The Contractor shall not use any materials which the CO determines to be unsuitable for the work or harmful to the surfaces it is intended to be applied. This does not relieve the Contractor of any damages resulting from the application of such materials. The Contractor shall not use any materials which the CO determines does not meet the requirements established by applicable Federal specifications and standards.

11. SAFETY:

Contractors are subject to all applicable State and Federal OSHA rules and regulations.

Prior to the start of the contract, the Contractor shall submit to the CO for approval a written Accident Prevention Program. At minimum, the Accident Prevention Program should include the following:

A. The name of the responsible supervisor or contact and pertinent phone number(s);

B. A list of chemicals and/or products, including manufacturer names or the brand names, to be used during the performance of work under this contract, the intended use of each of these materials or products, any potential hazards that may be associated with the use each product, and Material Safety Data Sheets (MSDS) for each of these products;

C. A description of work to be performed and any potential hazards that may be associated with the performance of that work;

D. Personal Protective Equipment required;

E. Training schedule;

F. Safety meeting schedule; and

G. An Emergency Response Plan: including accident reporting procedures, first aid procedures, emergency phone numbers, and reporting instructions for ambulance, hospital, physician, fire, and/or police response.

2. FIRE PREVENTION AND SECURITY:

The Contractor is responsible for ensuring security of Government property, buildings, equipment, materials, records, and data against unauthorized access, loss, or damage during the performance this contract.

1. Fire Prevention: The Contractor shall, at all times, keep janitor closets neat, clean, and free from odors and fumes. All chemical and combustible items shall be stored in proper containers. All trash shall be placed in the dumpsters. Trash shall not stored in the janitor closets.

There are no public areas designated as smoking areas. Smoking is prohibited inside the building.

B. Building Security After Office Hours: The Contractor shall announce their arrival and departure to Government employees who may be occupying the building after normal working hours, and shall ensure all exit doors remain closed and locked at all times during the performance of services unless the Contractor is using the door and remains in sight of the door. Only the Contractor’s employees shall be permitted in the building or on the job site during the performance of services. The Contractor shall secure all Contractor owned equipment and supplies in the closets provided prior to leaving the premises. The Contractor shall ensure the gate to the employee parking areas is closed and locked before leaving the premises.

The Contractor shall establish and implement methods of ensuring that all keys issued by the Government are kept secure in the Contractor’s possession and are not used by unauthorized persons. No keys issued by the Government are to be duplicated.

1. The Contractor will be required to reimburse the Government for replacement of locks or re-keying as a result of Contractor loss of keys.

2. Contractor will report the occurrence of a lost key to the Contracting Officer no later than the next duty day.

3. It is the responsibility of the Contractor to prohibit the use of keys issued by the Government by any persons other than the Contractor's employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by Contractor to permit entrance of persons other than Contractor's employees engaged in the performance of assigned work in those areas.

The Contractor shall not attempt to reconnect or re-plug any computer wiring disconnected or disturbed during the performance of this contract. The Contractor shall leave written notification on the COR’s desk of any computer equipment accidentally disconnected.

The Contractor shall not disturb papers or equipment on desks or bulletin boards, open drawers or cabinets, use computers or faxes, or use telephones provided for Government use, except in the case of an emergency.

13. CIRCUMSTANCES TO BE REPORTED:

The Contractor shall report to the CO any circumstances of needed repairs of the facility or unusual soiling of an area which may affect the performance of work and/or create unhealthy or hazardous conditions. The Contractor shall report to the CO, police, and/or fire department any instances of fire, accidents, vandalism, attempted break-ins, signs of attempted break-ins, and suspicious persons.

14. CONSERVATION OF UTILITIES:

Upon completion of work in each building upon, the Contractor shall ensure that all lights are off, all machines and appliances are shut off or disconnected, no smoldering, smoking, or burning materials are left in ash containers or trash receptacles, and all windows and entrance doors are closed and locked.

15. LOST AND FOUND PROPERTY:

It is the responsibility of the Contractor to ensure all articles of possible personal or monetary value found by the Contractor are turned in to the CO or local building representative.

16. FEDERAL HOLIDAYS:

Except as noted in the Schedule of Work or Hours of Operation, work will not be required on the following federal government holidays, nor on holidays observed in lieu thereof:

New Year's Day Martin Luther King Jr. Day Presidents' Day Memorial Day Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas

17. UNFORESEEN BUILDING CLOSURES:

When an unforeseen building closure occurs on a regularly scheduled day of work, the Government shall have the following options:

1. To require the Contractor to perform work on the following normal duty day.

1. To forego the work and reduce payment due to the Contractor accordingly for work not performed.

18. SUBCONTRACTING:

The Government reserves the right to approve or disapprove any subcontractors selected. The Contractor shall obtain approval from the CO for all subcontractors prior to entering into any subcontracts. The Contractor's request for approval shall be in writing and include the specific work to be accomplished by the subcontractor.

1. Accident Prevention Program – A written Accident Prevention Program (see SECTION 11: SAFETY) must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract.

1. Quality Control Program - The Contractor shall institute a complete Quality Control Program (QCP) to ensure the requirements of this contract are provided as specified. The goal of the QCP should be to identify and correct any problems that may arise before they are identified by the CO or his/her representative. A written Quality Control Program must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract. At minimum the QCP should include:

1. An inspection system, covering all services required, utilizing a comprehensive checklist to monitor contract performance.

2. A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided.

0. A file system to maintain record/documentation of inspections conducted and corrective actions taken. Documentation of inspections conducted, deficiencies identified, and corrective actions taken must be kept current and made available to the CO upon request.

1. Cleaning Operations and Stewardship Plan - The Contractor shall develop and institute a complete Cleaning Operations and Stewardship Plan establishing a commitment to the use of biobased products, employee health and safety, and sound environmental practices. A written Cleaning Operations and Stewardship Plan must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract. At minimum, the Cleaning Operations and Stewardship Plan must also include:

1. A list of biobased products proposed to be used in the performance of services provided under this contract (at minimum proposed products must be identified by brand name), including a summary of product attributes.

2. Product Use and Cleaning Guides defining standard operating procedures and/or instructions for the proper use, storage, and disposal of the cleaning products, proper operation of equipment, and proper procedures to accomplish work under this contract.

3. Proper procedures for the storage of hazardous materials in conformance with good house-keeping practices, the National Fire Prevention Association (NFPA) Code, and applicable federal and municipal regulations. The Cleaning Operations and Stewardship Plan must also define proper procedures for the identification and disposal of hazardous wastes in accordance with Federal RCRA regulations and the District of Columbia Municipal Regulations (DCMR), Title 20, Subpart E prior to use with personnel.

D. Affirmative Procurement Program - The Contractor shall develop and implement a comprehensive Affirmative Procurement Program for the purchase and use of biobased products and products made with recovered materials to the maximum extent possible. The Affirmative Procurement Program shall include:

1. Details as to how the Contractor intends to keep abreast of the development and increasing availability of biobased products and how new products may be incorporated on an ongoing basis into contract performance. The Contractor must also indicate how it will conform to the Comprehensive Procurement Guidelines published by EPA with respect to recovered materials products. The Affirmative Procurement Program shall be updated as necessary to accommodate all revisions to the Comprehensive Procurement Guidelines.

2. Data on the quantity and dollar values of biobased products and recycled content products used in this contract.

0. MSDS Sheets and Cleaning Product Information – The Contractor must submit a list of material and products to be used in the performance of work under the terms of this contract. The list of materials shall include the name of the manufacturer, the brand name, and the intended purpose or use of each of the materials listed. A Material Safety Data Sheet (MSDS) for each product and material listed must also be provided.

0. Schedule – The Contractor must submit a schedule for services listed as “weekly”, “monthly”, and “annually” work with dates to be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

0. Checklist – Submit, at least one per month in advance, a checklist of work to be completed. The checklist will be used by the Government for quality assurance surveillance purposes and shall include “weekly”, “monthly”, quarterly”, and/or “semi-annual” work to be performed that month and the dates on which that work is to be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

0. Personnel – Provide and keep current a written list of the names of all Contractors’ employees performing services under this contract.

DEFINITIONS

ACCEPTABLE QUALITY LEVEL (AQL). The maximum allowable deviation from perfect performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

DEFECTIVE SERVICE. A unit of service which contains one or more defects, or nonconformance with specified requirements.

CONTRACTING OFFICER (CO) – A Government personnel with the authority to bind the government in a contract.

CONTRACTING OFFICER’S REPRESENTATIVE (COR). A Government person appointed by the contracting officer to help the contracting officer with contract administration and surveillance.

CUSTOMER FEEDBACK – Customer feedback is firsthand information from the actual users of the service.

GOVERNMENT INSPECTOR. A Government person responsible for surveillance of contractor performance.

PERFORMANCE REQUIREMENTS SUMMARY (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor.

QUALITY CONTROL. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the Performance Work Statement (PWS).

QUALITY CONTROL PLAN (QCP) – A quality control plan is a plan developed by the contractor for its internal use to ensure that it performs and delivers high-quality service.

RANDOM SAMPLING. A sampling method in which each service output in a unit has an equal chance of being selected.

20. TECHNICAL SPECIFICATIONS:

Building janitorial work shall be performed outside of normal business hours of 6:00 pm and 6:00 am. Daily services will be completed on Tuesday and Friday except legal holidays and days when the office is closed due to weather or unforeseen circumstances. Weekly activities may be scheduled for completion at the Contractor discretion. Work may also be performed at any time on the weekends.

Janitorial Service - Main Office and Shop

1. Services Performed Daily - Bid Item #001

a. Bathrooms

· Empty all wastebaskets and sanitary napkin holders. Replace plastic liners in wastebaskets as needed.

· Clean and disinfect all surfaces including sinks, counters, toilet bowls, toilet seats, urinals, showers (located in shop), etc.

· Sweep and wet mop floors

· Clean mirrors

· Service soap, toilet paper and towel dispensers

b. Lobby

· Vacuum all carpeted areas, including edges. Pick up any paper, staples, rocks or other debris on carpet.

· Empty all wastebaskets. Replace plastic liners in wastebaskets as needed.

· Damp wipe and dry all counter surfaces in front reception area.

· Wash inside and outside of all glass surfaces on entrance doors. Remove dust and soil from metal frames surrounding entrance door glass.

· Spot-clean walls, doors, and partitions. Walls, doors, trim, and carpets will be cleaned where necessary to remove small or spot areas of dirt, dirty handprints, splash marks, coffee stains, etc.

· Replace burned out light bulbs.

· Sweep and mop hard floors.

c. Offices

· Empty all wastebaskets. Replace plastic liners in wastebaskets as needed.

· Spot vacuum all carpeted areas. Pick up any paper, staples, rocks or other debris on carpet.

· Clean table tops in conference room.

· Replace burned out light bulbs.

d. Hallways

· Wash and sanitize drinking fountain.

· Vacuum all carpeted areas, including edges. Pick up any paper, staples, rocks or other debris on carpet.

· Replace burned out light bulbs, including exit lights.

· Spot-clean walls, doors, and partitions. Walls, doors, trim, and carpets will be cleaned where necessary to remove small or spot areas of dirt, dirty handprints, splash marks, coffee stains, etc.

e. Shop

· Spot-clean walls, doors, and partitions. Walls, doors, trim, and carpets will be cleaned where necessary to remove small or spot areas of dirt, dirty handprints, splash marks, coffee stains, etc.

· Wash and sanitize drinking fountain.

· Sweep and wet mop floors

· Vacuum all carpeted areas, including edges. Pick up any paper, staples, rocks or other debris on carpet.

f. Break Room

· Sweep floors and remove scuff marks. Damp mop as required to remove dirt that remains stuck to the floor surface and cannot be removed by sweeping.

· Clean sinks, countertops, and table tops.

· Sweep and wet mop floors

g. Outside

· Pick up litter and trash around building and in parking areas.

· Replace burned out light bulbs.

h. Notify COR of maintenance problems or building repairs that are observed.

2. Services Performed Weekly - Bid Item #002

a. General Cleaning Requirements Inside Office Building

· Wash reception area windows inside and outside.

· Clean interior of cobwebs.

· Clean and lightly polish all finished wood surfaces. Clean fronts and tops of all filing cabinets with a mild detergent.

· Dust all horizontal surfaces such as windowsills, bookcases, shelves, and cabinets, excluding desktops and computers.

· Vacuum all carpeted areas, thoroughly.

· Dust the partitions in bathroom weekly to remove buildup associated with paper products.

· Spot wax and buff tiled floors to eliminate dull spots, scratches and areas where wear or scrubbing has removed the wax.

b. General Cleaning Outside Office Building

· Sweep outside of building removing insects, spider webs, and other debris for disposal in the trash.

· Clean outside ash trays (front door and back door) removing butts and accumulated ash.

3. Services Performed Semi-Annually - Bid Item #003

a. Wash and dry all wastebaskets inside and out during the months of May and October

b. Clean all heating, air and exhaust vent covers including ceiling grilles and cold air returns during the months of May and October.

c. Vacuum upholstered furniture during the months of April and October.

d. Vinyl-covered furniture will be wiped clean with a damp cloth and mild detergent during the months of April and October.

e. Windows during the months of May and October

· Dust venetian blinds.

· Wash windows and storm windows streak free on the inside and outside. Vacuum or wash screens thoroughly.

4. Service Performed -Annually - Bid Item # 004

a. Light Fixtures - November

· Wash/Dust all light fixtures (interior and exterior) and all accessible components, including shades, louvers, diffusers, and housings will be washed using a mild detergent followed by damp-wiping with a clean cloth. Light fixtures, including bulbs, shades, grills, and tubes shall be free of dust, insects, dirt, lint, film and streaks. All components removed for cleaning must be replaced immediately.

b. These services shall be scheduled in advance a minimum of two weeks between December and February to clear the floor areas of minor furniture items. Heavy furniture; i.e. bookcases, file cabinets, desks, etc., shall not be moved.

· Shampoo all carpeted areas.

· Linoleum and tile floors shall be stripped and waxed. Remove all old finish or wax from floors, using concentrated stripping or wax removal solution insuring that floors are completely free of old wax. Care shall be exercised so that baseboards, wall, and furniture shall not be splashed or marred. Following the stripping or wax removal operation, apply two (2) coats of self-polishing floor finish in thin, even coats.

21. PERFORMANCE REQUIREMENTS STANDARDS:

Performance requirement standards are described in the Performance Requirements Standards Summary Tables (see pages 18 thru 23) for daily, weekly, semi-annual, and annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards through the Contractor’s Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that non-conforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a pro-rated deduction being made to the contract price for each non-conforming or incomplete item identified during the monthly period of performance.

22. INSPECTION PROCEDURE:

Inspection of the office and warehouse buildings to determine the acceptability of the workmanship will be made by the Government, and any deficiencies encountered will be called to the attention of the Contractor. Except as stated in the summary tables, services required by this contract are generally of such a nature that non-conforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance. Where possible, correction of deficiencies shall be made prior to re-inspection and acceptance of work by the Government in conformance with the performance standards.

Any Government personnel or visiting public may observe unacceptable services, incomplete work, and/or required services not performed and may contact the CO to communicate a complaint. Customer complaints will be substantiated by the CO for validity. Should the CO determine that the complaint is valid, the CO will inform the Contractor orally and in writing. Refer to the Performance Requirements Standards Summary Tables for remedy for non-conforming services. Unresolved disputes will be forwarded to the CO for determination.

Inspection/acceptance are further covered in 52.212-4 Contract Terms and Conditions—Commercial Items (JAN 2017) under (a) Inspection/Acceptance.

23. ACCEPTANCE

Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the Acceptable Quality Level (AQL) listed in the Performance Requirements Standard Summary Tables.

24. PAYMENT:

Payment will be made monthly for work meeting or exceeding the AQL completed and accepted by the Government covering the previous months' service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Schedule of Items. For example: If November has 12 daily services, 5 weekly services, and 1 quarterly service due to be performed during that month, the cost for these services would be added together for the amount due for fully acceptable services completed. Payment will be determined on the services and frequencies, less any deductions for any non-conforming or unacceptable performance.

Deductions: Anytime the performance of services falls below the AQL, a deduction for services that cannot be re-performed or are performed late will be made based on the level of service provided for that month. If the performance AQL is 95% for a particular deliverable item and that item is missed or the acceptable performance level drops below the AQL, the amount due for that pay item will be reduced to the appropriate level of acceptable performance for service provided for that month.

For example: The daily rate to clean one restroom is $50.00 and there are 12 days in the month that services are to be provided. The total owed for that particular service for the month is $600.00. If the AQL is 95% and the performance level drops to 80% (the quality of service provided was unacceptable, or the service was not performed, more than two times during the month), the total due the Contactor for the month less the deductions is $480.00.

PERFORMANCE REQUIREMENTS STANDARD SUMMARY TABLES

All waste paper receptacles and sanitary napkin receptacles are emptied, clean, disinfected, and deodorized. Trashcan liners are replaced with new ones. Restrooms have a pleasant odor.

Tile floors and baseboards are clean and free of dust, dirt, smudges, stains, debris and mopping residue.

Restroom supplies such as soap, toilet paper and towel dispensers are fully stocked.

All surfaces, including floors, partitions, walls, fixtures, doors, are cleaned and disinfected. All porcelain fixtures and metal surfaces are clean and bright. There are no dust, spots, stains, rust, mold, scale, encrustation or excess moisture. Glass surfaces are bright and clean without smudges, streaks or have a cloudy appearance. Restrooms have an overall pleasant odor Lobby - Damp wipe and dry all counter surfaces in front reception area to be free of dirt, grease, smudges, sticky spots and streaks.

Spot-clean walls, doors, and partitions. Walls, doors, trim, and carpets will be cleaned where necessary to remove small or spot areas of dirt, dirty handprints, splash marks, coffee stains, etc.

Replace burned out light bulbs.

All glass in doors and doorways are clean and free of smudges, streaks, watermarks, spots, and are not cloudy.

Lobby - All solid waste generated in the building is collected in trash bags, secured and removed to the outdoor dumpster. Trash can liners are replaced and not torn, worn, or contain residue or odors after emptying. Trashcan surfaces are clean of dirt, debris, spills and odors. Debris and trash deposited adjacent to trash cans and items that were marked “trash” are removed.

Tile floors and baseboards are clean and free of dust, dirt, smudges, stains, debris and mopping residue.

Floors, corners, and areas under furniture are clean and free of trash, dirt and debris. Furniture, baseboards, and other surfaces are free of equipment markings from vacuum.

Offices Replace burned out light bulbs.

Obvious dirt, grime, smudges, stains are spot cleaned-up on interior walls.

All solid waste generated in the building is collected in trash bags, secured and removed to the outdoor dumpster. Trash can liners are replaced and not torn, worn, or contain residue or odors after emptying. Trashcan surfaces are clean of dirt, debris, spills and odors. Debris and trash deposited adjacent to trash cans and items that were marked “trash” are removed.

Damp wipe and dry table tops in conference room to be free of dirt, grease, smudges, sticky spots and streaks. Damp wipe and dry desks or tables in individual offices that are free of papers to remove dirt, dust, smudges, and sticky spots.

All daily services will be subject to visual inspection by COR.

Offices Floors, corners, and areas under furniture are clean and free of trash, dirt and debris. Furniture, baseboards, and other surfaces are free of equipment markings from vacuum.

Corners and crevices of dusting areas are free of dust and debris.

Hallways Replace burned out light bulbs, including exit lights.

Water fountain surfaces are clean and bright, and free of dust, spots, stains, and streaks. Nozzles are clean and free of encrustation.

Floors, corners, and areas under furniture are clean and free of trash, dirt and debris. Furniture, baseboards, and other surfaces are free of equipment markings from vacuum.

Obvious dirt, grime, smudges, stains are spot cleaned-up on interior walls.

Shop Water fountain surfaces are clean and bright, and free of dust, spots, stains, and streaks. Nozzles are clean and free of encrustation.

Floors, corners, and areas under furniture are clean and free of trash, dirt and debris. Furniture, baseboards, and other surfaces are free of equipment markings from vacuum. Obvious dirt, grime, smudges, stains are spot cleaned-up on interior walls.

All daily services will be subject to visual inspection by COR.

Tile floors and baseboards are clean and free of dust, dirt, smudges, stains, debris and mopping residue.

Non-carpeted floors shall are free of streaks, mop marks, skipped areas. Walls and baseboards are free of splashing and marks from equipment. The finished areas have a uniform luster.

Sink is free of dust, spots, stains, and streaks. Nozzles are clean and free of encrustation.

Formica countertops are cleaned, polished and free of dirt, grease, smudges, sticky spots and streaks.

All solid waste generated in the building is collected in trash bags, secured and removed to the outdoor dumpster. Trash can liners are replaced and not torn, worn, or contain residue or odors after emptying. Trashcan surfaces are clean of dirt, debris, spills and odors. Debris and trash deposited adjacent to trash cans and items that were marked “trash” are removed.

Outside Outside light bulbs secured to office building are replaced when burnt out.

All solid waste in front of office building is collected in trash bags, secured and put in the outdoor dumpster. Trashcan surfaces are clean of dirt, debris, spills and odors.

All glass in doors and doorways are clean and free of smudges, streaks, watermarks, spots, and are not cloudy. Door handles and metal surfaces of doors are clean and free of dirt, grease and grime.

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work + less stringent inspections for good performance + good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service -poor evaluation on poor performance.

All glass in front reception area are clean and free of smudges, streaks, watermarks, spots, and are not cloudy.

Reachable horizontal and vertical surfaces including but not limited to furniture, Venetian blinds, moldings, ledges, signs, wall hangings, photographs, fire alarm boxes, and reception area exhibits are free of cobwebs, dust, dust streaks, and marks left by dusting equipment.

Clean and lightly polish all finished wood surfaces. Clean fronts and tops of all filing cabinets that are free of papers and books with a mild detergent.

Floors, corners, and areas under furniture are clean and free of trash, dirt and debris. Furniture, baseboards, and other surfaces are free of equipment markings from vacuum.

Dust the partitions in bathrooms weekly to remove buildup associated with paper products.

Spot wax and buff tiled floors to eliminate dull spots, scratches and areas where wear or scrubbing has removed the wax.

General Cleaning Outside Office Building Smoking receptacles are emptied of ashes, butts, trash, and debris. Receptacles are wiped clean.

Reachable horizontal and vertical surfaces are free of cobwebs, dust, dust streaks, and marks left by dusting equipment.

Clean all heating, air and exhaust vent covers including ceiling grilles and cold air returns of noticeable dust and other materials during the months of May and October.

Vacuum upholstered furniture to remove dust, dirt and debris during the months of April and October. Soiled areas are removed.

Vinyl-covered furniture will be wiped clean with a damp cloth and mild detergent during the months of April and October.

All venetian blinds will be cleaned of dust particles during the months of May and October.

Window glass, inside and outside, is clean and free of dirt, grime, streaks, oxidation buildup, spots, excess moisture and shall not be cloudy. Window sills, sashes, woodwork and other surrounds of interior glass are free of drippings and water marks during the months of May and October

Wash/Dust all light fixtures (interior and exterior) and all accessible components, including shades, louvers, diffusers, and housings will be washed using a mild detergent followed by damp-wiping with a clean cloth. Light fixtures, including bulbs, shades, grills, and tubes shall be free of dust, insects, dirt, lint, film and streaks. All components removed for cleaning must be replaced immediately.

Shampoo Carpets - Between December and February all carpeted areas shall be shampooed and dry (by the beginning of the next normal working day) and rinsed of cleaning agent residue. Contractor shall schedule two weeks in advance with COR to provide office personnel time to remove minor items from floor surface. Contractor is not responsible for moving heavy furniture or clearing the floor of papers. Carpeted floors should be sufficiently vacuum to clean of dust and dirt prior to shampooing.

Linoleum and tile floors shall be stripped and waxed. Remove all old finish or wax from floors, using concentrated stripping or wax removal solution insuring that floors are completely free of old wax. Care shall be exercised so that baseboards, wall, and furniture shall not be splashed or marred. Following the stripping or wax removal operation, apply two (2) coats of self –polishing floor finish in thin, even coats.