AG67T0S170025.docx

AG-67T0-S-17-0025

Janitorial Services – Ft. Pierre National Grasslands Nebraska National Forest

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

845828

2. CONTRACT NO.

RFQ AG-67T0-S-17-0025

6. SOLICITATION ISSUE

DATE

March 23, 2017

Brenda Oster Contracting Officer

b. TELEPHONE NUMBER (No collect calls) 605/673-9322

8. OFFER DUE DATE/

LOCAL TIME

April 14, 2017

USDA Forest Service Rocky Mountain Acquisition Service Team 1019 N. 5th Street Custer, SD 57730

|X| SMALL BUSINESS |_| WOMAN –OWNED SMALL BUSINESS (WOSB)

|_| HUBZONE SMALL BUSINESS ELIGIBLE UNDER THE WOMEN OWNED SMALL

BUSINESS PROGRAM

|_| SERVICE DISABLE VETERAN- |_| EDWOSB-

VETERAN-OWNED SMALL

BUSINESS |_| 8(a)

NAICS Code 561720 Size Standard $18.0 million

11. DELIVERY FOR FOB DESTINATION UNLESS BLOCK IS MARKED

|X| SEE SCHEDULE

12. DISCOUNT TERMS

14. METHOD OF SOLICATION

|X| RFQ |_| IFB |_| RFP

Ft. Pierre National Grassland 1020 North Deadwood Street Ft. Pierre, SD 57532

See Block 9

17a. CONTRACTOR/ OFFERER

TELEPHONE NO. DUNS #____________________

FAX NO.

E-Mail Address: ________________________ 18a. PAYMENT WILL BE MADE BY

USDA, OCFO, COD, APB

PO Box 60075 New Orleans, LA 70160

|_| 17b CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH

ADDRESS IN OFFER

18b. SUMBIT INVOICES TO ADDRESS SHOWN IN BLOCK 18A UNLESS BLOCK BELOW IS CHECKED |_| SEE ADDENDUM

19.

ITEM NO

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Janitorial Services Ft. Pierre National Grassland Nebraska National Forest

Contractor must be registered in the System for Award Management (www.sam.gov) to be eligible for award of this project.

Insert your prices on pages 3 through 5.

25. ACCOUNTING AND APPROPRIATION DATA

JOB CODE

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

|X| 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5. |X| ARE |_| ARE NOT ATTACHED.

|_| 27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA |_| ARE |_| ARE NOT ATTACHED

|_| 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ONE

COPY TO ISSUING OFFICE, CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN |_| 29. AWARD OF CONTRACT: REFERENCE RFQ AG-05G1-S-12-00XX OFFER DATED . YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN , IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (Signature Of Contracting Officer)

30b. NAME AND TITLE OF SIGNER (Type or Print)

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (Rev. 2/2012) Prescribed by GSA-FAR (48CFR 53.212

AG-67T0-S-17-0025

Janitorial Services – Ft. Pierre National Grassland Nebraska National Forest

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

Quotations submitted are considered to be confidential. The name of the Contractor and the amount of the contract will be disclosed only after an award is made.

32a. QUANTITY IN COLUMN 21 HAS BEEN

|_| RECEIVED |_| INSPECTED |_| ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ________________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER

CORRECTFOR

36. PAYMENT

|_| COMPLETE |_| PARTIAL

|_| FINAL

37. CHECK NUMBER

|_| PARTIAL

|_| FINAL

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER

FOR PAYMENT

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

STANDARD FORM 1449 (REV.2/2012) BACK

Continuation of SF1449 Block 27: The full text of a clause or provision may be accessed electronically at www.arnet.gov/far/

Non Discrimination Statement The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means of communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD). To file a complaint, write to USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C 20250-9410, or call (800) 795-3272 (voice) or (202) 720-6382 (TDD). USDA is an equal opportunity provider and employer.

This procurement requires the use of biobased products to the extent that such products are reasonably available, meet agency or relevant industry performance standards, are reasonably priced. Where available, these products should first be acquired from among qualified products that fall under the umbrella of items designated through the Federal Biobased Products Preferred Procurement Program (FB4P).

For more information on biobased program: http://www.biopreferred.gov To locate biobased products: http://www.biopreferred.gov

PART I—THE SCHEDULE

SECTION B--SUPPLIES OR SERVICES AND PRICES/COSTS

FORT PIERRE NATIONAL GRASSLAND

JANITORIAL SERVICES

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

BASE YEAR: Notice to Proceed – April 30, 2018 Weekly Services

Bi-Annual Services Dates: May & September

13 Each

TOTAL

Wks

Ea

1a $______

1b $______

1c $______

1d $______

1e $______

1f $______

1g $______

1h $______

1i $______

1j $______

1k$______

2a $______

2b $______

2c $_______

2d $_______

2e $_______

2f $_______

2g$_______

19.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

OPTION YEAR 1: May 1, 2018 – April 30, 2019

13 Each

1c $______

1d $______

1e $______

1f $______

1g $______

1h $______

1i $______

2c $_______

2d $_______

2e $_______

2g$_______

19.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

OPTION YEAR 2: May 1, 2019 – April 30, 2020

13 Each

GRAND TOTAL

1c $______

1d $______

1e $______

1f $______

1g $______

1h $______

1i $______

2c $_______

2d $_______

2e $_______

2g$______

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

NEBRASKA NATIONAL FOREST

FORT PIERRE NATIONAL GRASSLAND

JANITORIAL SERVICES

1. LOCATION AND DESCRIPTION OF WORK AREA

This janitorial service contract is for the Fort Pierre National Grassland office located at 1020 N. Deadwood Street in Fort Pierre, South Dakota. The government leased building is approximately 2,900 square feet; 2,100 is carpet and 800 is tile.

2. SCOPE OF WORK

This contract is to provide weekly cleaning services such as dusting, vacuuming, mopping and other undertakings necessary to maintain the building in a clean, sanitary, and acceptable condition. There will be bi-annual cleanings done in May and September which will entail more thorough cleanings done on carpet, chairs, windows, central air vents/returns, etc. The contract will commence on May 1, 2017 and continue through April 30, 2018 with two additional option years possible. The contractor shall furnish all equipment, transportation, labor, supervision and supplies (except as specified herein as Government furnished).

3. BIO-BASED PRODUCTS

All supplies and materials shall be of a type and quantity that conform to applicable Federal specifications and standards, and to the extent feasible and reasonable; include the exclusive use of bio-based products. The Contractor shall utilize the greatest number of bio-based products available that meet applicable health and environment specifications. All supplies and materials to be used in the performance of work under this contract are subject to the approval of the Contracting Officer (CO).

The following is a list of categories for products that may be required for performance of janitorial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

For more information regarding the Department of Agriculture Bio-based Affirmative Procurement Program got to http://www.usda.gov/procurement /bio-based/APP.pdf

4. PREWORK CONFERENCE

Prior to work commencement, a pre-work meeting shall be arranged between the Contractor and the CO to discuss contract terms and work performance requirements. The Contractor shall designate an on-site representative/supervisor and outline that individual’s responsibilities in writing at this time; if such individual is necessary.

5. CONTRACTOR REPRESENTATIVE

The contractor shall provide a contract representative for the performance of the work specified in the contract. The name of this person and an alternate(s) who shall act for the Contractor when the Contractor is absent shall be designated in writing to the CO. The Contractor’s representative or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contractor representative and alternate(s) must be able to read, write, speak, and understand English.

6. PERSONNEL

The Contractor shall employ qualified personnel capable of performing janitorial work and will provide a list of all personnel who will be on the premises and their work schedules.

7. HOURS OF OPERATION

Janitorial services shall be performed outside of business hours, which are Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time. The Contractor has the option to perform work on Saturday, Sunday, or federal holidays. During janitorial operations, the Contractor is responsible for maintaining building security.

8. GOVERNMENT FURNISHED PROPERTY

The Government shall furnish equipment, materials, supplies, property, and/or services listed below at the work site prior to work commencing. As supplies are required, the Contractor shall notify the Contracting Officer’s Representative (COR) no less than 2 weeks in advance so needed items can be ordered. The Government will furnish the following items (hereinafter referred to as “Government-furnished property”):

· Toilet Paper

· Paper Towels

· Trash Receptacle Liners (Various Sizes)

· Liquid Hand Soap with Dispensers

· Keys (See Section 11 on responsibilities)

· All utilities necessary for the Contractor to perform required services

· A storage space for Contractor and Government furnished property

9. CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all labor, equipment, and supplies necessary to perform the tasks specified in this contract outside of the Government-Furnished Property list. All cleaning materials and equipment will be approved by the CO prior to use to ensure that they do not harm, cause permanent damage to property or endanger the health and safety of the building users. This does not relieve the Contractor from any damages resulting from use of these materials. The Contractor shall utilize products and materials made from bio based materials to the maximum extent possible without jeopardizing the overall quality delivered.

The Contractor shall not use any materials which the CO determines does not meet the requirements established by applicable Federal specifications and standards. Safety Data Sheets (SDS) are required for all cleaning compounds and products used to perform the tasks specified in this contract.

10. SAFETY

Contractors are subject to all applicable State and Federal OSHA rules and regulations. Prior to work beginning, the Contractor shall submit a written Safety Plan to the CO for approval. At a minimum, the Safety Plan should include the following:

A. The name of the supervisor/contact and pertinent phone number(s).

B. A list of chemicals and/or products to be used including manufacturer or brand names, the intended use of each material or product, any potential hazards that may be associated, and Safety Data Sheets (SDS) for each product.

C. A description of work to be performed and any potential hazards that may be associated.

D. Personal Protective Equipment required E. Training schedule F. Safety meeting schedule G. An emergency response plan including accident reporting procedures, first aid procedures, emergency phone numbers, and reporting instructions for ambulance, hospital, physician, fire and/or police responses.

11. FIRE PREVENTION AND SECURITY

The Contractor is responsible for ensuring security of all Government property, equipment, materials, records and data against unauthorized access, loss or damage during the performance of this contract.

A. Fire Prevention: At all times the Contractor shall keep the janitor closet neat, clean, and free from odors and fumes. All chemical and combustible items shall be stored in proper containers. All trash shall be placed in the dumpster and not stored in the janitor closet.

Smoking is prohibited inside the building and there are no public areas designated as smoking areas outside of the building.

B. Building Security: Only the Contractors’ employees are allowed on the job site during cleanings. The Contractor shall announce arrival and departure to any Government employees occupying the building after normal hours. The Contractor shall ensure all exit doors remain closed and locked at all times when not in use.

The Contractor shall secure all equipment and supplies in the closet provided prior to leaving the premises.

All keys issued to the Contractor are to be kept secure and it is the Contractor’s responsibility to ensure the keys are not used by unauthorized personnel. It is also the Contractor’s responsibility to prohibit opening locked areas to permit entrance of persons other than the Contractor’s employees engaged in the performance of contract duties. Duplication of keys is prohibited. In the event keys are lost or duplicated the Contractor will be:

1. Required to reimburse the Government for lock replacement, or re-keying, as a result of the loss. In the event a master key is lost or duplicated, the Government will replace all locks and keys at the Contractor’s expense.

2. Required to report the lost key to the Contracting Officer no later than the next duty day.

The Contractor shall not attempt to reconnect or re-plug any computer wiring disconnected or disturbed during cleaning. The Contractor shall leave written notification on the COR’s desk and the desk of the person’s computer of any computer equipment accidentally disconnected.

The Contractor shall not disturb papers on desks, other equipment or bulletin boards nor shall the Contractor use Government telephones or other equipment except for emergency use.

12. CIRCUMSTANCES TO BE REPORTED

The Contractor will report to the CO any circumstances of needed repairs of the facility or unusual soiling of an area which may affect the performance of the work and/or create unhealthy or hazardous conditions. The Contractor will report to the CO, police, and/or fire department any instances of fire, accidents, vandalism, attempted break-ins, signs of attempted break-ins, or suspicious persons.

13. CONSERVATION OF UTILITES

Upon completion of work the Contractor shall ensure that all lights are off, all machines and appliances are shut off or disconnected, and all windows and entrance doors are closed and locked.

14. FEDERAL HOLIDAYS

Except as noted in the Schedule of Work or hours of Operation, work will not be required on the following federal government holidays, nor on holidays observed in lieu thereof:

15. UNFORESEEN BUILDING CLOSURES

When an unforeseen building closure occurs on a regular scheduled day of work, the Government shall have the following options:

A. To require the Contractor to perform work necessary to sustain operations on the following normal duty day.

B. To forego the work and reduce payment due to the Contactor accordingly for work not performed.

16. SUBCONTRACTING

The Government reserves the right to approve or disapprove any subcontractors selected. The Contractor shall obtain approval from the CO for all subcontractors prior to entering into any subcontracts. The Contractor’s required for approval shall be in writing and include the specific work to be accomplished by the subcontractor.

17. CONTRACTOR SUBMITTALS

The following shall be submitted to the CO for approval after award and prior to the commencement of work to be performed under this contract:

A. Personnel: Contract shall provide the Government with names of employees that will be performing this service and all employee information required for Government Background checks as required by HSPD-12.

B. Safety Plan: A written Safety Plan (see SECTION 10: SAFETY) must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract.

C. Quality Control Program: The Contractor shall establish a Quality Control Program (QCP) to ensure the requirements of this contract are met. The goal of the QCP should be to identify and correct any problems that may arise before they are identified by the CO or COR. A written plan must be submitted to the Government at least 10 days prior to work commencement and will be incorporated into the resultant contract. At a minimum the plan should include:

1. An inspection system, covering all services required, utilizing a comprehensive checklist to monitor contract performance.

2. A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided.

3. A file system to maintain record/documentation of inspections conducted and corrective actions take. Documentation of inspections conducted, deficiencies identified, and corrective actions taken must be kept current and made available to the CO upon request.

D. Cleaning Operations and Stewardship Plan: The Contractor shall develop and institute a complete Cleaning Operations and Stewardship Plan (COSP) establishing the use of bio-based products, employee health and safety, and sound environmental practices. A written COSP must be submitted to the Government at least 10 days prior to work commencement and will be incorporated into the resultant contract. At minimum, the plan must also include:

1. A list of bio-based products (identified by brand name) to be used in the performance of contract services, including a summary of product attributes.

2. Product use and cleaning guides defining standard operating procedures and/or instructions for the proper use, storage, and disposal of the cleaning products, proper operation of equipment, and proper procedures to accomplish work under this contract.

3. Proper procedures for the storage of hazardous materials in conformance with the National Fire Prevention Association (NFPA) Code, and applicable federal and municipal regulations. The COSP must define proper procedures for the identification and disposal of hazardous wastes in accordance with Federal RCRA regulations and the District of Columbia Municipal Regulations (DCMR), Title 20, Subpart E prior to use with personnel.

E. Affirmative Procurement Program: The Contractor shall develop and implement a comprehensive Affirmative Procurement Program (APP) for the purchase and use of bio-based products and products made with recovered materials to the maximum extent possible. The APP shall include:

1. Details as to how the Contractor intends to keep abreast of the development and increasing availability of bio-based products and how new products may be incorporated into contract performance. The Contractor must also indicate how it will conform to the Comprehensive Procurement Guidelines (CPG) published by EPA with respect to recovered materials products. The APP shall be updated as necessary to accommodate all revisions to the CPG.

2. Data on the quantity and dollar values of bio-based products and recycled content products used in this contract. The data shall be submitted to the CO monthly.

F. SDS Sheets and Cleaning Product Information: The Contractor must submit a list of materials and products to be used in the performance of work under the terms of this contract. The list of materials shall include the name of the manufacturer, the brand name, and the intended purpose of use of each of the material listed. A Safety Data Sheet (MSDS) for each listed must also be provided.

G. Schedule: The Contractor must submit a service schedule of “weekly” and “bi-annual” cleanings with work dates as to when these cleanings will be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

18. TECHNICAL SPECIFICATIONS

The janitorial services shall be performed with the following specifications at the frequencies prescribed:

A. Weekly Services

1. Restrooms

· Clean and sanitize all surfaces including sinks, counters, toilet bowls, toilet seat, shower and etc.

· Clean and sanitize tile walls adjacent to and behind toilets

· Clean and sanitize sanitary napkin receptacles and replace liners.

· Sweep, mop and sanitize tile floors.

· Clean and polish mirrors, dispensers and chrome fixtures.

· Empty, clean and sanitize all wastebaskets.

· Spot clean all other surfaces and dust horizontal surfaces including tops of partitions and mirrors.

· Re-stock restroom supplies when needed such as toilet paper, trash bags, and hand soap.

2. Vacuum All Carpeted Areas

· Vacuum all carpeted areas and rugs including exposed wall edges and around the exposed edges of all furniture which is not easily moveable, this includes under desks, tables, chairs, etc. All light weight furniture must be moved and vacuumed under. All electrical cords must be picked up and vacuumed under.

· Spot clean anytime a stain or soiled area needs cleaning.

3. Waste Receptacles

· Empty all waste receptacles. Wash if needed with a sanitizing cleaner.

4. Drinking Fountain

· Clean and sanitize drinking fountain.

5. Break Room

· Sweep and mop floor.

· Clean counter tops, sink, outside surfaces of cabinetry.

· Spot clean walls as needed.

6. Tile Floors

· Tile floors are to be swept and mopped.

7. Chair Mats

· Clean chair mats by sweeping and/or mopping.

8. Dusting Below 5’ level

· Dust below a 5 foot level. Dust all horizontal and vertical surfaces including all furniture, front lobby counters, baseboards, exposed wood molding, exposed windowsills, bookcases, ledges, signs, wall hangings, photographs, fire alarm boxes, exhibits, conference room table, return vents, etc. Excluding desktops and computers.

9. Cobwebs from walls

· Wipe down all cobwebs from walls.

10. Front Entrance Windows

· Wash inside and outside of entry glass surfaces on entrance doors. Remove dust and soil from metal frames surrounding entrance glass doors.

11. Spot Clean Walls as needed

· Spot clean walls as needed with appropriate cleaner.

B. Bi-Annual Services

1. Carpet Cleaning

· Clean all carpets using a carpet cleaning machine with appropriate cleaning products to use on all types of carpet.

2. Dusting Above 5’

· All horizontal and vertical dust catching surfaces shall be kept free of obvious dust, dirt, and cobwebs. Dust furniture in all offices above the 5 feet, including but not limited to tops of high bookcases.

3. Windows

· Clean all windows and screens inside and outside of building, with an appropriate glass cleaner.

4. Floors

· Sweep and mop floors in the furnace room.

5. Vents and Returns

· Clean all vents and returns to be free of dirt, dust and debris.

6. Chairs

· Vacuum all upholstered chairs

· Clean all vinyl covered chairs with an appropriate cleaner

· Clean chair legs and/or pedestal bases on all chairs

· Clean any wooden chairs with oil, such as lemon oil

7. Blinds

· Dust, clean and/or vacuum all window blinds. Vinyl blinds may require a liquid cleaner. Clean in accordance with manufacture recommendations by type of material.

19. PERFORMANCE REQUIREMENTS STANDARDS

Performance requirement standards are described in the Performance Requirements Standards Summary Tables (see pages 15 - 18) for weekly and bi-annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards though the Contractor’s Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that nonconforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a deduction being made to the contract price for the month.

20. INSPECTION PROCEDURE

Inspection of the office buildings to determine the acceptability of the workmanship will be made by the Government weekly, and any deficiencies encountered will be called to the attention of the Contractor. Corrections will be made prior to re-inspection and acceptance of work by the Government.

Any Government personnel or visiting public may observe unacceptable services, incomplete work or required services not performed and may contact the CO or the COR to communicate a complaint. Customer complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing. Refer to the Performance Requirements Standards Summary Tables for remedy for non-conforming services. Unresolved disputes will be forwarded to the CO for determinations.

Inspection/acceptance are further covered in 52.212-4 Contract Terms and Conditions – Commercial Items (JUN 2010) under (a) Inspection/Acceptance.

21. ACCEPTANCE

Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the acceptable quality level (ACL) listed in summary.

22. PAYMENT

Payment will be made monthly for work meeting or exceeding the ACL completed and accepted by the Government covering the previous month’s service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Schedule of Items. For example: May has 4 weekly services for the month. The cost for these services would be added together for the amount due for fully acceptable service. Payment will be determined on the services and frequencies, less any deductions for any non-conforming or unacceptable performance.

Deductions – anytime the performance falls below the AQL, a deduction for services that cannot be re-performed or are performed late, will be made based on the level of service provided for that month. If the performance is 95% for a particular item and that item is missed or the acceptable performance level drops below the AQL, the amount due for that item will be deducted to the appropriate level for that month. For example: If the weekly rate to clean restrooms is $20.00 and there are 5 weeks in the month, then the total owed for the month is $100.00. If the AQL is 95% and the performance level drops to 75% (the quality of service provided was unacceptable, or the service was not performed, more than once during the month), then total due to the Contractor is $75.00.

PERFORMANCE REQUIREMENTS STANDARD SUMMARY TABLES

Weekly Performance Requirements Standard Summary

Tile floors are clean and disinfected, free of dust, dirt, smudges, stains, debris and mopping residue.

All waste paper receptacles and sanitary napkin receptacles are emptied, clean, disinfected, and deodorized. Trash can liners are replaced with new ones.

Restroom supplies such as soap, toilet paper and towel dispensers are fully stocked.

All weekly services will be subject to visual checks by the COR.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and additional inspections All required services are performed and no more than five customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives:

· Full payment for acceptable work

· Less stringent inspections for good performance

· Good evaluation for good performance

Deterrents:

· Rework of unacceptable work

· Additional inspections for poor performance.

· Deduction of payments

· Poor evaluations on performance

Floors, corners are free of trash, dirt and debris. Baseboards and other surfaces are free of equipment markings from vacuum.

Spot clean obvious stains as they occur and cleaned areas shall blend in with surrounding area.

All weekly services will be subject to visual checks by the COR.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and additional inspections All required services are performed and no more than five customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives:

· Full payment for acceptable work

· Less stringent inspections for good performance

· Good evaluation for good performance

Deterrents:

· Rework of unacceptable work

· Additional inspections for poor performance.

Drinking Fountain (1d) The drinking fountain and stainless steel splash plates shall be free of dirt, water spots, stains, streaks, scale, encrustations and other deposits.

Required Services

Break Room (1e) Sweep and mop tile floors, corners, exposed baseboards and areas under furniture. Ensure all are free of dust, dirt, smudges, stains, debris and mopping residue.

Countertops and outside surfaces of cabinetry are cleaned, polished and free of dirt, grease, smudges, dirty handprints, splash marks, etc.

All weekly services will be subject to visual checks by the COR.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and additional inspections All required services are performed and no more than five customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives:

· Full payment for acceptable work

· Less stringent inspections for good performance

· Good evaluation for good performance

Deterrents:

· Rework of unacceptable work

· Additional inspections for poor performance.

Use a cleaner that does not require rinsing.

Chair Mats (1g) Chair mats are cleaned by sweeping and/or mopping and are free of dust, dirt and stains.

Dusting Below 5 feet (1h) Dust below a 5 foot level on all horizontal and vertical surfaces including, but not limited to furniture, baseboards, wood molding, windowsills, bookcases, ledges, signs, wall hangings, photographs, fire alarm boxes, exhibits, conference room table, return vents.

Surfaces shall be kept free of obvious dust, dirt, and cobwebs.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in more stringent and additional inspections All required services are performed and no more than five customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives:

· Full payment for acceptable work

· Less stringent inspections for good performance

· Good evaluation for good performance

Deterrents:

· Rework of unacceptable work

· Additional inspections for poor performance.

Bi-Annual Performance Requirements Standard Summary

Carpet Cleaning (2a) Carpets shampooed with cleaning machine. Use appropriate carpet cleaning products.

One week advance notice to Government. Government will pick up all small items off floor.

All bi-annual services are subject to visual inspection by the COR.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections

All required services are performed and no more than two (2) customer complaints are received per job. AQL 95%.

Surfaces are to be free of dust, bugs, cobwebs, smudges and oil.

Windows (2c) All windows and screens inside and outside are clean and free of smudges, streaks, watermarks, spots and are not cloudy.

Floors (2d) Sweep and mop floors in the furnace room. Floors are to be free of dust, dirt, smudges, debris and mopping residue.

Vents and Returns (2e) Clean all vents and returns to be free of dirt, dust and debris.

Chairs (2f) Vacuum upholstered furniture to remove dust, dirt and debris. Wipe clean vinyl covered furniture with a damp cloth with mild detergent. Wipe wooden chairs with an oil, such as lemon oil.

Blinds (2g) Clean in accordance with manufacture’s recommendation by type of material. Blinds are to be free of dust, bugs, cobwebs, smudges and other foreign material.

DEFINITIONS

ACCEPTABLE QUALITY LEVEL (AQL): The maximum allowable deviation from perfect performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

DEFECTIVE SERVICE: A unit of service which contains one or more defects, or nonconformance with specified requirements.

CONTRACTING OFFICER (CO): A Government personnel with the authority to bind the government in a contract.

CONTRACTING OFFICER’S REPRESENTATIVE (COR): A Government person appointed by the contracting officer to help the contracting officer with contract administration and surveillance.

CUSTOMER FEEDBACK: Customer feedback is firsthand information from the actual users of the service.

GOVERNMENT INSPECTOR: A Government person responsible for surveillance of contractor performance.

PERFORMANCE REQUIREMENTS SUMMARY (PRS): Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

QUALITY ASSURANCE: Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor.

QUALITY CONTROL: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the Performance Work Statement (PWS).

QUALITY CONTROL PLAN (QCP): A quality control plan is a plan developed by the contractor for its internal use to ensure that it performs and delivers high-quality service.

RANDOM SAMPLING: A sampling method in which each service output in a unit has an equal chance of being selected.

SECTION D -- PACKAGING AND MARKING

{No clauses in this section.}

SECTION E -- INSPECTION AND ACCEPTANCE

52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

www.arnet.gov/far/ www.usda.gov/procurement/policy/agar.html

52.246-1 Contractor Inspection Requirements (Apr 1984) 52.246-4 Inspection of Services -- Fixed-Price (Aug. 1996)

SECTION F -- DELIVERIES OR PERFORMANCE

FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): www.arnet.gov/far/

FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSES

AGAR 452.211-74 Period of Performance (FEB 1988)

The period of performance of this contract is from Notice To Proceed through April 30, 2020. This period includes the base year plus two option years.

SECTION G -- CONTRACT ADMINISTRATION DATA

DESIGNATION OF CONTRACTING OFFICER’S REPRESENTATIVE

The Contracting Officer will designate a Contracting Officer's Representative (COR) at the time of contract award.

The COR is responsible for administering the performance of work under this contract. In no event, however, will any understanding, agreement, modification, change order, or other matter deviating from the terms of this contract be effective or binding upon the Government unless formalized by proper contractual documents executed by the Contracting Officer prior to completion of the contract.

The Contracting Officer should be informed as soon as possible of any actions or inactions by the Contractor or the Government which will change the required delivery or completion times stated in the contract, and the contract will be modified accordingly. (This does not apply to individual task assignments which were issued by the COR provided they do not affect the delivery schedule or performance period stated in the contract).

On all matters that pertain to the contract terms the Contractor must communicate with the Contracting Officer. Whenever, in the opinion of the Contractor, the COR requests effort outside the scope of the contract, the Contractor should so advise the COR. If the COR persists and there still exists a disagreement as to proper contractual coverage, the Contracting Officer should be notified immediately, preferably in writing if time permits. Proceeding with work without proper contractual coverage could result in nonpayment or necessitate submittal of a contract claim.

The COTR's major duties and responsibilities are contained in the Forest Service Handbook of Contract Administration. The COTR is delegated full authority under this contract except for the following actions which are reserved for the Contracting Officer:

AGAR 452.215-73 Post Award Conference (NOV 1996)

A post award conference with the successful offeror is required. It will be scheduled within 10 days after the date of contract award. The conference will be held at a mutually agreed upon location.

GOVERNMENT-FURNISHED PROPERTY

The Government will provide door keys and alarm codes as required for admittance of Contractor's employees after office hours. The contractor shall be responsible if unauthorized entry to the building is gained by the use of the keys. Keys shall be returned to the Contracting Officer's Representative (C.O.R.) prior to final payment.

· Toilet Paper

· Paper Towels

· Trash Receptacle Liners (Various Sizes)

· Liquid Hand Soap with Dispensers

· Keys (See Section 11 on responsibilities)

· All utilities necessary for the Contractor to perform required services

· A storage space for Contractor and Government furnished property

(End of Clause)

SECTION H--SPECIAL CONTRACT REQUIREMENTS

SAFETY PLAN

(a) The Contractor shall provide a copy of their safety plan at the pre-work meeting.

(b) The Safety Plan should be available to all employees and subcontractors working on the contract.

(c) The Safety Plan should cover at a minimum:

i. Safety briefings covering the area working in, equipment being used, and any special considerations for the work under the contract

ii. Personal Protective Equipment required for the work under the contract

iii. Appropriate OSHA requirements for the type of work under the contract

iv. Weather considerations for the time of year of the contract.

v. Communication issues and locations of the nearest medical facilities to the job site.

vi. Emergency numbers to contact if an accident happens.

PART II – CONTRACT CLAUSES

SECTION I--CONTRACT CLAUSES

FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

www.arnet.gov/far/ www.usda.gov/procurement/policy/agar.html

FAR 52.215-8 ORDER OF PRECEDENCE – UNIFORM CONTRACT FORMAT (OCT 1997)

Any inconsistency in this solicitation or contract shall be resolved by giving precedence in the following order:

(a) The Schedule (excluding the specifications)

(b) Representations and other instructions

(c) Contract clauses

(d) Other Documents, exhibits, and attachments

(e) The Specifications

FAR 52.212-4 Contract Terms and Conditions—Commercial Items (JAN 2017)

ADDENDUM TO FAR 52.212-4

FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSES

Alternate I (JUL 1995)

0. Stop Work Order (AUG 1989)

AGRICULTURE ACQUISITION REGULATION (48 CFR CHAPTER 4) CLAUSES

FOREST SERVICE ACQUISITION REGULATION (48 CFR CHAPTER 4) CLAUSES

NEW --- Invoice Processing Platform NOTE: The paragraph below replaces the paper invoice copies requirement referenced on FAR 52.212-4 (g) invoices.

The "Submit Invoice-to" address for USDA orders is the Department of Treasury's Invoice Processing Platform (IPP). The contractor must follow the instructions on how to register and submit invoices via IPP as prescribed in the previous communications from USDA and Treasury. All invoices are to be submitted via the electronic Invoice Processing Platform. This is a mandatory requirement initiated by the U.S. Department of Treasury and you can find more information at this website https://www.ipp.gov/index.htm. Please make sure that your company has registered at https://www.ipp.gov/vendors/enrollment-vendors.htm to establish your account.

AGAR 452.204-71 Personal Identity Verification of Contractor Employees (OCT 2007)

(a) The contractor shall comply with the personal identity verification (PIV) policies and procedures established by the Department of Agriculture (USDA) Directives 4620-002 series.

(b) Should the results of the PIV process require the exclusion of a Contractor’s employee, the Contracting Officer will notify the Contractor in writing.

(c) The Contractor must appoint a representative to manage compliance with the PIV policies established by the USDA Directives 4620-002 series and to maintain a list of employees eligible for a USDA LincPass required for performance of the work.

(d) The responsibility of maintaining a sufficient workforce remains with the contractor.