AG-63PX-S-16-0002_Janitorial_solicitation.pdf

CODE

FACILITY CODE CODE

CODE

SOLICITATION/CONTRACT/ORDER AL ITEMS 1. REQUISITION NUMBER

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30 776111 Page 1 of 85

2. CONTRACT NO. 3. AWARD/EFFECTIVE 4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICIATION ISSUE

DATE

AG-63PX-S-16-0002

DATE

11/18/2015

a. NAME b. TELEPHONE NUMBER(No collect calls)

8. OFFER DUE DATE/

7. FOR SOLICITATION Contracting Office: 651-649-5236 12/18/2015 2:00 p.m. CST

INFORMATION CALL: FAX: 651-649-5285

9. ISSUED BY 10. THIS ACQUISITON IS

Northern Research Station UNRESTRICTED OR SET ASIDE: 100 % FOR

1992 Folwell Ave. SMALL BUSINESS EMERGING SMALL BUSINESS

St. Paul, MN 5 5 1 0 8 HUBZONE SMALL

NAICS: 561720 BUSINESS

ATTN: CONTRACTING SERVICE-DISABLED VETERAN- 8(A)

SIZE STANDARD: $18 Million OWNED SMALL BUSINESS

11. DELIVERY FOR FOB

DESTINATION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A RATED 13b. RATING

ORDER UNDER DPAS (15 CFR 700)

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO 16. ADMINISTERED BY

See Block 9 CODE

17a. CONTRACTOR/

OFFEROR CODE

TELEPHONE N0.

18a. PAYMENT WILL BE MADE BY

INVOICE PROCESSING PLATFORM IPP.

ALL INVOICES MUST BE SUBMITTED

ELECTRONICALLY THRU THE INVOICE

PROCESSING PLATFORM IPP.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW

OFFER IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM N0. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Janitorial Services

ANISONIA AND HAMDEN USDA

FS SERVICE CENTERS

(Use Reverse and/or Attach Additional Sheets as Necessary)

See Schedule Of Items

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4, FAR 52.212-3 AND 52.212-5 ARE

ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4, FAR 52.212-5 IS ATTACHED.

ADDENDA

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

29. AWARD OF CONTRACT: REF. your OFFER DATED

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY YOUR OFFER ON SOLICITATION

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF

CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE

SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE

SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV.3/2005)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

David Easter dceaster@fs.fed.us

PART I – THE SCHEDULE SECTION

B – SUPPLIES OR SERVICES

CONTINUATION OF SF1449

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

EST.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

JANITORIAL SERVICES

Anisonia and Hamden FS Stations

Provide Year-round Janitorial Services

1 Base Period: January 1, 2016 –December 31, 2016

Year 1: 12 MO $ $

2 Option Period:

January 1, 2017 – December 31, 2017

Optional Period 1: 12 MO $ $

3 Option Period:

January 1, 2018 – December 31, 2018

Optional Period 2: 12 MO $ $

This is an option year contract, reference FAR 52.217-9 contained in this request for quotation and resultant contract.

DUNS NUMBER

TIN NUMBER

Email Address:

REQUIREMENTS:

FAR Subpart 23.2 Energy and Water Efficiency and Renewable Energy FAR Subpart 23.1 Sustainable Acquisition Policy FAR 52.223-(1-9) Affirmative Procurement of Biobased Products FAR 52.223-17 Environmentally Preferable Products

FAR 52.237-1 -- Site Visit (Apr 1984); Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

Inspection of the buildings prior to submitting quotation is recommended. For more information, technical questions and to schedule a pre-bid visit at the Hamden station please contact Qadir Muhammad, Facility Operations Specialist (FOS) at (203) 230-4346 email qmuhammad@fs.fed.us. The physical address for the buildings is 51 Mill Pond Road, Hamden, CT and 119 1/2 Ford Street, Ansonia, CT. Located in New Haven County.

OFFERORS MUST BE REGISTERED TO SAM (https://www.sam.gov) IN ACCORDANCE WITH FAR

52.204-7 AND RESPOND TO ALL INSTRUCTIONS INCLUDED IN SECTION L. OFFERORS WHO

FAIL TO MEET THESE REQUIREMENTS WILL NOT BE CONSIDERED FOR AWARD.

Quoter must respond to the other factors as described under FAR 52.212-2 Evaluation – Commercial Items (Jan 1999). Award will be made on the best value for the Government. Evaluation of options shall not obligate the Government to exercise the option. It’s the Governments’ intent to make one contract award.

Offers shall be submitted for the total item. Offers for less than the total item will not be considered. All items are subject to Contractor Quality Control.

The contract awardee must register at the electronic Invoice Processing Platform (IPP) in order to submit invoices for payment. This is a mandatory requirement initiated by the U.S. Department of Treasury and you can find more information at this website: https://www.ipp.gov/index.htm. Please make sure that your company has registered at: https://www.ipp.gov/vendors/enrollment-vendors.htm to establish an account. For IPP assistance contact IPP Customer Support @ (866) 973-3131.

Submit offers electronically to David Easter, Northern Research Station, @ dceaster@fs.fed.us https://www.sam.gov/ https://www.ipp.gov/index.htm https://www.ipp.gov/vendors/enrollment-vendors.htm

SECTION C – DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

Anisonia and Hamden Janitorial Service

PART 1

GENERAL

1.1 General: This solicitation contains a work statement for a performance based service, this means that the Government has described WHAT is to be accomplished, not HOW to accomplish it, and states a basis for determining whether the finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the requirement unless there are safety, security or communication requirements.

It is the responsibility of the Contractor to ensure that the necessary hours that it will take to meet the performance standards specified are built into their pricing.

The Contractor will be required to maintain a quality control program to ensure that the requirements of this contract are met. This program shall be created to identify and correct deficiencies in the quality of services before performance becomes unacceptable.

It is the scope of this contract to secure janitorial services for Government Offices on the U.S. Forest Service site in strict compliance with the terms, specifications, conditions, and provisions contained herein. The contractor shall provide all management, tools, equipment and labor necessary to accomplish janitorial services necessary to present an overall appearance of cleanliness.

The regular cleaning services shall be performed at frequencies determined by the Government. The quantity of office furniture or utilization of floor space is subject to change during the contract period. Performance shall be based on the Government’s evaluation of the results. The Contractor MUST have established, experienced janitorial staff prior to contact award within 50 miles of project location as a requirement of performance.

Pre-quote inspection and tour please call Qadir Muhammad, Facility Operations Specialist (FOS) at (203) 230- 4346 email qmuhammad@fs.fed.us.

1.2 Background: The Forest Service Hamden facility was constructed and opened in 1966. The Insect Rearing Facility (IRF) was constructed in 1977. Both buildings have undergone renovations with the latest being 2010 ARRA projects. The Ansonia facility was an old Nike Army base constructed mid to late 1950’s. The Forest Service acquired the property in 1981 and since that time has undergone renovations with the latest in 2010 ARRA projects.

Locations: 51 Mill Pond Road, Hamden, CT and 119 1/2 Ford Street, Ansonia, CT

1.3 License and Insurance: The Contractor shall obtain necessary licenses and insurance needed to perform this contract.

1.4 Scope: The Contractor shall provide all labor, equipment, tools, chemicals, supervision and other items or services necessary to perform janitorial/custodial services as defined in this Performance Work Statement (PWS).

1.5 Estimated Start Date and Contract Time: January 1, 2016 is the estimated start date. Base year period will run from date of contract award through December 31, 2016. There are two Option Years and the total contract time will not exceed 3 years.

1.6 Performance Standards and Guideline Requirements:

Note: All cleaning under this contract is required to meet the quality and performance standards as identified.

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). A formal Quality Control Plan (QCP) is not required for this commercial service. However, the contractor shall maintain an inspection system commensurate with commercial practices to ensure the Contractor only tenders for acceptance those items or services that conform to the requirements of this contract.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. Non-conforming services shall be re-performed at no increase in contract price. If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the Performance Requirements Summary (PRS) acceptable quality level (AQL) (see TE 2), the Government may reject the non-conforming service(s) and document the contractor’s performance record accordingly. The Government may also issue a Contract Discrepancy Report (CDR) in which the contractor will be required to respond with the development of a corrective action plan (CAP) which identifies the root cause, corrective action (CA) for the root cause, CA for the specific nonconformance, and the date the CAs will be complete. The Government may also reduce the payment to the contractor IAW the PRS, or reduce payment to reflect the value of the services performed, or may perform the services and charge the Contractor for any related cost incurred, or may terminate this contract for default.

1.6.2.1 Nonconforming Supplies or Services: When a Contractor’s performance does not meet Contract requirements and/or approved work schedules and/or timeframes it is considered a nonconformance.

Nonconformance shall be classified in one of three categories: level I (Minor), level II (Major) or level III (Critical). The Government may re-inspect work designated for re-performance or late performance, and the Contractor may be held liable for any damages sustained by the Government including, for example, the costs associated with re-inspection.

1.6.2.1.1 Level I (Minor) non-conformance: is defined as a non-conformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose, or is a departure from established standards having little bearing on the effective use or operation of the supplies or services. Minor non-conformance usually can be corrected on the spot, where no further corrective action (CA) response is necessary, and can be issued by the COR to the contractor either through a verbal or written non-conformance report. Minor non-conforming services shall be re-performed within a specified time frame at no increase in contract price. If minor non-conformances are recurring or re-performance is not completed in full and within the specified time a Level II non-conformance may be issued to the contractor by the Contracting Officer (KO).

1.6.2.1.2 Level II (Major) non-conformance: is defined as a non-conformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose. Recurring Minor non-conformances, or a non-responsive contractor, indicating a trend or failure of the contractor’s quality control, can also be classified as a Major non-conformance. Major non-conformance’s shall result in the issuance of a written CDR from the KO to the contractor requiring the development of a CAP by the contractor which identifies the root cause, CA for the root cause, CA for the specific non-conformance and the date CAs will be completed.

1.6.2.1.3 Level III (Critical) non-conformance: is defined as a non-conformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; is likely to prevent performance of a vital agency mission; is for a repeated or uncorrected level II CDRs; or is for a 5 non-responsive contractor to a level II CDR. Critical non-conformances shall result in the issuance of a written CDR to the contractor requiring the development of a CAP by the contractor which identifies the root cause, CA for the root cause, CA for the specific non-conformance and the date CAs will be completed.

1.6.2.1.4 The contractor will be notified of Government inspection results. The contractor shall acknowledge receipt of the inspection results. The contractor may be notified of inspection results verbally. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the contractor to notify the contractor of inspection results, acceptance or rejection of work will be made on the basis of the initial inspection.

1.6.2.1.5 Performance Evaluation Meetings; the Project Manager shall meet with the COR prior to start of the contract. However, meetings will be held whenever deficiencies are noted by the COR. A mutual effort will be made to resolve all problems identified.

1.6.3 Federal Government Holidays: Except as noted in the Schedule of Work, work shall not be performed on the following holidays or on holidays observed in lieu thereof.

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Unforeseen Installation Closures: meaning when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Contractor will be notified by the COR of an installation closure. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Government shall have the following options:

1.6.4.1 To require the Contractor to perform the work on the following day unless the following day is a Saturday or Sunday and routine work is not scheduled for Saturday or Sunday.

1.6.4.2 To reschedule the work on any day satisfactory to both parties.

1.6.5 Hours of Operation: The Contractor shall normally perform work during normal duty hours, 7:30a.m. to 4:00p.m. Periodic work, such as stripping/waxing and carpet shampooing may be performed other than normal duty hours. Arrangements for work performed during other than normal duty hours shall be made with the COR

1.6.6 Key Control: The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost, or misplaced, and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that will be included in his/her quality control plan. NOTE: All references to keys include key cards.

1.6.6.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the 6

Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.6.2 The Contractor may be required to replace, re-key or reimburse the Government for replacement of locks or re-keying as a result of Contractor losing keys. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due.

1.6.6.3 The Contractor shall report the occurrences of a lost key immediately to the COR no later than the next Government Business day.

1.6.6.4 It is the responsibility of the Contractor to prohibit the use of keys issued by the Government by any persons other than the Contractor’s employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by the Contractor’s employees to permit entrance of persons other than Contractor’s employees engaged in the performance of assigned work in those areas.

1.6.6.5 Lock Combinations; the Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.7 Conservation of Utilities: The Contractor shall be directly responsible for instructing employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions, which preclude the waste of utilities, which shall include but shall not necessarily be limited to:

1.6.7.1 Lights shall be used only in areas where and at the time when work is actually being performed.

1.6.7.2 Mechanical equipment controls for heating, ventilation, and air conditioning systems will not be adjusted by contracted workers.

1.6.7.3 Water faucets or valves shall be turned off after the required usage has been accomplished.

1.6.7.4 Government telephones shall be used only for emergencies.

1.6.8 Damages Caused by the Contractor: The Contractor shall be held accountable and liable to the Government for any damages to Government facilities, furnishings, equipment or grounds caused by the Contractor or his employees. The Contractor shall instruct his employees to immediately inform the building manager of any damages to property resulting from the performance of their duties.

1.6.9 Parking for Contractor’s Employees and Contractor Vehicles: Contractor employees shall park their personal and Contractor’s vehicles during the times and in the area designated by the COR.

1.6.10 Circumstances to be reported: The Contractor or the Contractor’s employees shall report any circumstances of needed repair of the facility or unusual soiling of an area which may affect the performance of the work, present unhealthy or hazardous conditions, or create any delays or interference with the work caused by the employees of the Government. Such report shall be made immediately upon discovery by the Contractor to the COR.

1.6.11 Hazardous Materials: The Contractor shall provide and post a list of hazardous materials used and 7 disposed of. Material Data Safety Sheets (MSDS) will be maintained in the same location as stored cleaning materials. It is the Contractor’s responsibility to properly train his personnel on the existence and safe use and disposal of hazardous materials.

1.6.12 Loss of Contractor Property: The Contractor shall be responsible to retain supplies and equipment within each building, in a safe and secure manner. Storage rooms shall be kept clean. The Government will not be held liable for any loss of supplies or equipment owned by the Contractor; nor the loss of any personal property belonging to employees of the Contractor.

1.6.13 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.14 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.15 Key Personnel: The follow personnel are considered key personnel by the government: Project Manager (PM) and Point Of Contact (POC): The Contractor shall provide a Project Manager (PM) for the overall statewide project and a designated Point of Contact (POC) at each location who shall be responsible for the competent performance of the work required under the specifications of this contract. The name and contact information of the PM and an alternate, who shall act for the contractor when the PM is absent, shall be designated in writing to the Contracting Officer (CO) and COR. The name and contact information for the POC for each location shall be provided to the CO and COR. The PM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:30 a.m. to 5:00 p.m. Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. The Project Manager and POC(s) shall be able to read, write, speak and understand English.

1.6.15.1 The Project Manager or POC shall meet with Contracting Officer Representative (COR) to discuss immediate problems areas. The Project Manager or POC shall respond to the COR within two (2) hours after notification of deficiencies and correct the deficiency(s) the next business day. The Contractor shall provide the telephone number of the POC to call for each location should the need arise.

1.6.16 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be 8 responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer (CO) and COR prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.17 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.18 Employee Access to Building Facilities: The Contractor will have a law enforcement background check completed for all employees who will be entering USDA Forest Service installations or facilities. Documentation of these checks will be made available to the COR upon request.

1.6.18.1 The company will provide to the COR, seven days in advance of the event, names and Social Security numbers (or equivalent identification numbers for non-U.S. citizens) of all employees who will be entering Army-controlled installations or facilities.

1.6.18.2 The company will ensure that its employees entering USDA Forest Service installations or facilities have obtained access badges and passes in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

1.6.18.3 The company will return all issued U.S. Government Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility.

1.6.18.4 The contractor shall comply with all personnel identity verification procedures. Employees must be accompanied by an authorized Government employee at all times while providing services in secure areas.

1.6.19 Lost and Found Property: It is the responsibility of the Contractor to ensure that all items of possible personal or monetary value found by the Contractor’s employees are turned in to the Contracting Officer Representative (COR).

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions: As used throughout this performance work statement, the following terms shall have the meaning set forth below:

2.1.1 Contract Administrator: The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2 Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3 Contracting Officer (CO): A person with the authority to enter into, administer, and/or terminate contracts, 9 and make related determinations and findings on behalf of the government. Note: The CO is the only individual who can legally bind the Government.

2.1.4 Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the CO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. Note: This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.6 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7 Government-Furnished Property (GFP) or Government Property (GP): Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8 His/Her: Wherever used in the Performance Work Statement, the term “his” is meant to be synonymous with “her” unless otherwise stated. The same shall be true for him and her.

2.1.9 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.10 Non-Fixed/Movable Items: Any furnishing weighing less than 250 pounds.

2.1.11 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.12 Quality Assurance: The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.13 Quality Assurance Specialist: An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.14 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.15 Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.16 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have a privity of contract with the subcontractor.

2.1.17 Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.18 Work Week: Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. Acronyms:

CFR Code of Federal Regulations CO Contracting Officer CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 NLT No later than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out PM Project Manager POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, SUPPLIES AND SERVICES

3. Government Furnished Items:

3.1 Facilities: The Government will provide, without cost to the Contractor, designated space(s) in the building the necessary workspace for the contractor staff to provide the support outlined in the PWS. Said workspace is to be used only in connection with the performance of this contract.

3.1.1 The Contractor shall maintain such building space to the same standards as similar areas occupied by the Government.

3.1.2 The Contractor will not make any alterations to the space except with the written permission of the Contracting Officer.

3.1.3 The Contractor shall vacate such building space and restore the premises at his expense to the condition in which received, fair wear and tear expected, by the time stated for contract completion.

3.3 Utilities: The Government will provide a reasonable amount of utilities, from existing sources, to be used only in connection with the performance of this contract. All utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Supplies: The Government will supply the following supplies: toilet tissue, paper towels, urinal cakes, soap (hand, liquid and/or powder), toilet bowl cleaners, bathroom cleaners, floor cleaners, carpet cleaning supplies, furniture polish, fabric cleaning supplies, plastic trash can liners for each trash can (office trash cans, recycle bins, and large trash containers.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items: Contractor shall furnish all labor, equipment, materials, supervision, transportation, employee training and incidentals, except those listed under Government furnished, necessary to perform janitorial services in accordance with the terms, conditions and specifications herein.

These supplies and materials shall be of a quality and type customarily utilized by other Contractors engaged in the profession of providing janitorial services. The products utilized will comply with biobased and/or post-consumer/recycled content. As an example (not inclusive of all needs):

Multipurpose Cleaners - Minimum Biobased content: 56% Graffiti and Grease Removers - Minimum Biobased content: 34% Glass Cleaners - Minimum Biobased content: 49%

In the performance of this contract, the Contractor shall make maximum use of biobased products (see FAR 52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts), and see information on Sustainable Operations in Section H, unless the product cannot be acquired:

1. Competitively within a time frame providing for compliance with the contract performance schedule;

2. Meeting contract performance requirements; or

3. At a reasonable price.

Contractor must utilize cleaning and sanitary supplies from Ability One per FAR 52.208-9

4.1 Materials: The Contractor shall furnish all materials necessary to perform the tasks specified in Section 5.

4.1.1 Restroom Supplies: The Forest Service shall furnish the following supplies: toilet tissue, paper towels, urinal cakes, soap (hand, liquid, and/or powder) fill the dispenser that is provided and deodorant.

4.1.2 Plastic Trash Can Liners: The Forest Service shall furnish plastic trash can liners for each trash can, including bags for sanitary receptacles in women’s restrooms.

4.2 Equipment and Tools: The Contractor shall furnish all equipment and tools necessary to properly perform the work defined in this contract.

4.2.1 All equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces.

4.2.2 All electrical equipment used by the Contractor shall meet all safety requirements of this contract and shall be UL approved. This equipment must operate using existing building circuits. It shall be the responsibility of the Contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of existing building circuits.

4.3 Subcontracting. The Government reserves the right to approve or disapprove any subcontractors selected.

Therefore, the Contractor shall obtain approval from the Contracting Officer for all subcontractors prior to entering into any subcontracts for the performance of work under this contract. The notification shall include as a minimum: 12

1. The name, address, and telephone number of the subcontractor.

2. The date upon which the subcontract was entered into and its duration.

3. A detailed description of the work being subcontracted including a listing of contract items, units, etc., as appropriate.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Management: The task and frequency charts for cleaning and the indicated time frames shown in the remarks column shall be the basis for scheduling of work in the specified buildings and areas. If the task and frequency does not determine what days to perform the service, the contractor shall meet with the COR to determine the days of the week that the service will be performed.

5.2 Cleaning Tasks: The Contractor shall provide cleaning of the indicated areas on the Task and Frequency Charts.

5.2.1 Clean Interior Window Surfaces: Contractor shall clean interior window surfaces free from all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills and glass.

Furniture or articles removed in the process of cleaning; window shades, or venetian blinds, shall be returned to their original position.

5.2.2 Clean Exterior Window Surfaces: Wash exterior windows to remove smudges, tape, oily film, cobwebs, dust, paint and other types of soil from glass and frames of exterior windows, doors, vestibules, etc. For those windows having both screens and storm sash, washing of windows shall be scheduled to coincide with removal of screens and installation of storm sash and vice versa. Storm windows and screens shall be washed prior to installing. Where storms and screens are not installed, exterior windows mean existing permanent windows on the exterior walls of the building in a window opening. Exterior windows include combination storm windows and doors. After washing, the glass areas shall be free of smudges, tape, paint, rust, oily film, cobwebs, dust and all other types of soil, streaks, and water marks. Glass cleaner splash and drip marks shall be removed from all adjacent surfaces.

Cleaning of the outside exterior windows of the 3 floor main building will be handled by a separate contract.

Only the IRF windows and inside exterior windows of the main building will be considered part of this contract.

Ansonia buildings will also be a part of this contract with the exception of the Quarantine Facility.

5.2.3 Remove Trash and Recyclables: All wastebaskets and other trash containers within the area shall be emptied and returned to their initial location. Boxes, cans and papers placed near a trash receptacle and marked “TRASH” or “RECYCLE” shall be removed. Recyclable paper, plastic, glass and aluminum from designated locations within offices, hallways and lobbies in each building shall be picked up and disposed of in appropriate containers provided for recycling pickup. Trash shall be disposed of in plastic bags secured with bag ties. The Contractor shall pick up any trash and recyclables that may fall onto the facility or grounds during the removal of such collected trash. All trash and recyclables shall be deposited in the nearest United States Army Reserve Command (USARC) owned outside collection container.

5.2.4 Vacuum: Carpets shall be vacuumed to remove surface soil and deeply embedded grit from between carpet fibers. Prior to vacuuming, police the area, and remove surface stains. After the carpet has been completely cleaned, it shall be free of visible litter soil, embedded grit and stains. All tears, stains, burns, and raveling shall be brought to the attention of the COR.

5.2.5 Sweep/Dust Mop Floors: Prior to sweeping/dust mopping the floor surface, remove spills and obvious soil, 13 gum, heel marks, tar and other sticky substances from the floor. After the floor has been swept/dust mopped, the entire floor surface, including corners and abutments, shall be free of litter, dust, foreign debris and spots caused by spills. Chairs, trash receptacles, and easily movable items shall be tilted or moved to sweep underneath.

5.2.6 Damp Mop Floors: All accessible areas shall be mopped with appropriate cleaning solution. Chairs, trash receptacles, and easily movable items shall be moved to mop underneath. After being damp mopped, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, or any evidence of soil, stains, film, debris, or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. Do not mop on carpeted floors. Floors must have been swept or dust mopped immediately prior to mopping or damp mopping.

5.2.7 Walk-Off Mat Cleaning: Carpet-type entrance mats shall be vacuumed to remove soil, grit and to restore resiliency of the carpet pile. Rubber or polyester entrance mats shall be swept, vacuumed or hosed-down outside to remove soil and grit. Soil and moisture underneath entrance mats shall be removed and mats returned to their normal location.

5.2.8 Scrubbing: Scrubbing with neutral soap solution shall be done when required on the task and frequency chart or only when floors cannot be cleaned by mopping. Scouring powder shall be used only on very dirty quarry tile, concrete, ceramic tile, or terrazzo tile. Water or scrubbing solution shall not be permitted to stand on floors any longer than necessary to complete the cleaning job. Dirty water shall then be picked up and floors rinsed until clean and free of soap and then dried with a clean mop. After being scrubbed, the floor shall have a uniform appearance with no streaks, swirl marks, detergent residue or mop strands remaining on the floor, base boards, walls, etc., in the area. Also to include machine scrubbing and stain removal where required.

5.2.9 Stripping: Stripping is the removal of top layers of wax down to a clean layer, without damage to the floor surface, of all finish and/or sealer from all visible floor surfaces and from those floor surfaces which can be exposed by the removal of non-fixed furnishings. Stripping shall include the complete removal of all marks, scuffs, stains, heel marks, etc., except in cases in which there is damage to the floor surface. The Contractor shall damp mop the floor after stripping before the new wax is applied. The Contractor shall move all furniture, including desks, file cabinets, tables and safes prior to stripping and shall replace in original position after waxing and buffing. Any furnishings that have computer equipment on them shall not be moved. The Contractor shall coordinate with the COR before moving any furnishings. In the event that there are 8 inch or 9 inch tiles follow OSHA Regulation 1910.1001 – Asbestos, 1910.1001(k) (7), 1910.1001(k)(7)(i),1910.1001(k)(7)(ii), 1910.1001(k)(7)(iii), 1910.1001(k)(8).

5.2.10 Was After Stripping: A sufficient amount of wax and coats of wax, consistent with floor finish, necessary to fully protect the floor surface shall be applied on all areas to be waxed on a frequency as listed within the Task & Frequency. After the finish has dried, the floor’s reflectance shall be uniform with no visible streaks, swirls, etc. Baseboards, doors and other adjacent surfaces shall be free from floor finish or residue upon completion.

5.2.11 Buffing: The Contractor shall buff all floor areas, on which a protective coating has been applied, after applying new coats of wax and after applying touch-up wax applications. Wax shall be thoroughly dry before buffing. The Contractor shall sweep floors and shall damp mop floors before buffing and shall dry mop floors as soon as buffing is completed. Floor surfaces shall be free of dust and dirt before intermediate buffing operations.

After buffing, floors shall have a uniform glossy appearance, free of scuff marks, heel marks, and other stains and shall have a uniform coating of floor finish.

5.2.12 Spray Buffing: The Contractor shall spray buff floor surface to restore a uniform gloss and protective finish to the resilient tile in accordance with industry best practices. All areas accessible to the floor machine shall be spray buffed. Prior to spray buffing, the floor shall be dust mopped and damp mopped. After spray buffing, the entire floor shall have a uniform glossy appearance, free of scuff marks, heel marks, and other stains and shall have a uniform coating of floor finish. No spray buff solution or residue shall be left on baseboards, furniture, trash receptacles, etc. 14

5.2.13 Heavy Duty Vacuum: Carpets shall be vacuumed to remove surface soil and deeply embedded grit from between carpet fibers. Prior to vacuuming, police the area, and remove surface stains. After the carpet has been completely cleaned, it shall be free of all visible litter soil, embedded grit and stains. All tears, stains, burns, and raveling shall be brought to the attention of the COR.

5.2.14 Surface Shampoo: Clean carpet with a water extraction unit. Use those detergents, shampoos, and anti-foam emulsions recommended by manufacturers of water extraction equipment. Upon completion, carpet shall be free of visible litter, stains, soils, deeply embedded dirt, and other residue. The Contractor shall move all furniture, including desks, file cabinets, tables and safes prior to performing Extraction cleaning and shall replace in original position after the task is completed. Any furnishings that have computer equipment on them shall not be moved. The Contractor shall coordinate with the Facility Manager before moving any furnishings.

5.2.15 Extraction Cleaning: Clean carpet with a water extraction unit. Use those detergents, shampoos, and anti-foam emulsions recommended by manufacturers of water extraction equipment. Upon completion, carpet shall be free of visible litter, stains, soils, deeply embedded dirt, and other residue. The Contractor shall move all furniture, including desks, file cabinets, tables and safes prior to performing extraction cleaning and shall replace in original position after the task is completed. Any furnishings that have computer equipment on them shall not be moved. The Contractor shall coordinate with the Facility Manager before moving any furnishings. Furnishing shall not be replaced until 24 hours have elapsed since extraction cleaning occurred, if circumstances do not allow 24 hour drying period, plastic protective devices shall be placed under furnishings to eliminate furnishings being placed on damp carpet.

5.2.16 Sweep Stairways: After sweeping, the entire stairway including risers, corners, and abutments, shall be free of litter, dust, and foreign debris.

5.2.17 Mop Stairways: After mopping, the entire stairway including risers, corners, and abutments, shall have a uniform appearance with no streaks, swirl marks, detergent residue, or evidence of soil, stains film, debris, or standing water.

5.2.18 Clean/Wash Staircases and Stairwells: Upon completion, the entire staircase including stairway, flights of stairs with support framework, casing, risers, baluster, newels, rails, and stairwell shall be free of dust, dirt, soils, stains, and foreign matter.

5.2.19 Low Dusting: The Contractor shall dust all surfaces of furniture and equipment, such as: chairs, file cabinets, office equipment, horizontal ledges, baseboards, radiators, air intake/exhaust grills, podiums, window sills, shelves, moldings, door frames, casings, handrails, plumbing piping in and around sinks and toilets, etc.

Area for “low” dusting is from the floor to 7’-0” above the floor level. The Contractor shall remove cobwebs from corners as needed. The Contractor shall vacuum fabric-covered furniture. After low dusting, all dust, lint, litter, and dry soil shall be removed from horizontal surfaces of items listed above to a line 7’-0” above floor level. The Contractor shall dust after floors have been swept and dust has settled.

5.2.20 High Dusting: Area for “high” dusting is from 7’-0” above the floor to the ceiling. The Contractor shall dust surfaces in the high dusting area, such as: overhead pipes, glass door transoms and light fixtures, etc. The Contractor shall remove cobwebs from ceilings and corners as needed. After high dusting, all dust, lint, litter, and dry soil shall be removed from all surfaces above 7’-0” from the floor surface. Venetian blinds, where installed, are included in high dusting. Venetian blinds shall be cleaned by damp wiping them with a cleaning cloth.