Attachment_3_-_Past_Performance_Survey.docx

Attachment 1: Past Performance Survey Recreation One-Stop Enterprise Services

INSTRUCTIONS TO OFFERORS:

Section A, Parts I and Part II, shall be completed by the Offeror (the company requesting the reference) prior to issuing the survey. The Offeror shall send the survey for relevant projects that are in progress or completed in the past three (3) years to the person(s) who will provide the reference. It is the responsibility of the Offeror to follow-up and to encourage the person(s) providing the reference to submit the survey. The completed survey shall be submitted along with the remainder of the proposal.

INSTRUCTIONS TO PERSON PROVIDING REFERENCE:

In order to assess potential vendors under the National Business Advisory Services contract, the U.S. Forest Service contracting office is obtaining past performance information with respect to each Offeror. As a reference for work performed by the company identified in Section A of this survey, your candid response will assist in the evaluation process. Please complete Section B, Parts I and Part II, of the survey as thoroughly as possible.

In addition to this survey, you may receive a follow-up phone call to confirm or clarify information. This is a major USDA acquisition and your input into this evaluation is greatly appreciated. If you have questions regarding this survey or require assistance, please submit inquiries to jasonmking@fs.fed.us.

Sincerely, Jason M. King Contracting Officer U.S. Forest Service

SECTION A

TO BE COMPLETED BY OFFEROR (THE COMPANY REQUESTING THE REFERENCE)

PART I: Recreation One-Stop Enterprise Support Services

ROLE ON R1S SUPPORT SERVICES PROJECT:

|_| PRIME

|_| SUBCONTRACTOR (EXPLAIN TYPE AND EXTENT OF SUBCONTRACTING, IF APPLICABLE):

|_| OTHER (EXPLAIN)

COMPANY LEGAL NAME AND DIVISION NAME OF OFFEROR:

OFFEROR ADDRESS:

OFFEROR DUNS:

PART II: PAST PERFORMANCE INFORMATION

TITLE OF PROJECT/CONTRACT NUMBER FOR WHICH REFERENCE IS REQUESTED:

PROCUREMENT VEHICLE (e.g. CONTRACT/ORDER/SUBCONTRACT/OTHER):

TYPE OF CONTRACT (e.g. NEGOTIATED, SEALED BID):

PRICING TYPE: (Check all that apply) |_| FFP |_| FP-EAP |_| CPFF-Completion |_| CPFF-Term |_| CPIF |_| CPAF |_| ID/IQ |_| BOA

|_| Requirements |_| Labor-Hour |_| T&M |_| CR |_| Other (Specify) _______________

DATE OF AWARD:

PERIOD OF PERFORMANCE (INCLUDING OPTIONS):

CONTRACT AMOUNT:

FINAL CONTRACT DOLLAR VALUE (W/OPTIONS):

ROLE ON PAST PERFORMANCE PROJECT:

|_| PRIME

|_| SUBCONTRACTOR (EXPLAIN TYPE AND EXTENT OF SUBCONTRACTING, IF APPLICABLE):

|_| OTHER (EXPLAIN)

GENERAL DESCRIPTION OF TYPE OF SERVICES/PRODUCTS REQUIRED UNDER THE CONTRACT:

PART II: PAST PERFORMANCE INFORMATION

DESCRIBE COMPLEXITY OF WORK:

SECTION B

TO BE COMPLETED BY EVALUATOR (PERSON PROVIDING REFERENCE)

PART I: REFERENCE INFORMATION

NAME & TITLE:

ORGANIZATION (INCLUDING AGENCYAND/OR COMPANY):

CONTRACT ROLE (e.g. CO, COR, PM):

ADDRESS:

PHONE NUMBER:

FAX NUMBER:

E-MAIL:

PART II: INFORMATION ABOUT PROJECT/CONTRACT FOR WHICH REFERENCE IS REQUESTED

Please identify and correct any information that is not accurate in Section A.

Please objectively assess the requesting company’s performance factor below by assigning an “X” to the most appropriate rating:

· Exceptional: Performance exceeds contractual requirements and exceeds the Government’s/Contractor’s benefit. The contractual performance of the factor or sub-factors being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

· Satisfactory: Performance meets contractual requirements and exceeds some of the Government’s/Contractor’s benefit. The contractual performance of the factor or sub-factors being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

· Marginal: Performance does not meet some contractual requirements. The contractual performance of the factor or sub-factors contains some minor problems for which corrective actions taken by the contractor appear or were adequate.

· Unsatisfactory: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the factor or sub-factors contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

· Not Applicable: Did not observe.

Performance Element

Exceptional

Satisfactory

Marginal

Unsatisfactory Not Applicable

QUALITY OF PRODUCT OR SERVICE

1. The Contractor provided a product or service that conformed to contract requirements, specifications, and standards of good workmanship (e.g. commonly accepted technical, professional, environmental, or safety and health standards).

2. The Contractor submitted accurate reports.

3. The Contractor utilized personnel that were appropriate to the effort performed.

COST CONTROL

1. The Contractor performed the effort within the estimated cost/price.

2. The Contractor submitted accurate invoices on a timely basis.

3. The Contractor demonstrated cost efficiencies in performing the required effort.

4. The actual costs/rates realized closely reflected the negotiated costs/rates.

SCHEDULE

1. The tasks required under this effort were performed in a timely manner and in accordance with the period of performance of the contract.

2. The Contractor was responsive to technical and/or contractual direction.

BUSINESS RELATIONSHIPS

1. The Contractor demonstrated effective management over the effort performed.

2. The Contractor maintained an open line of communication so that the Contracting Officer’s Representative (COR) and/or Technical Point of Contact (TPOC) were apprised of technical, cost, and schedule issues.

Performance Element

Exceptional

Satisfactory

Marginal

Unsatisfactory Not Applicable

3. The Contractor presented information and correspondence in a clear, concise, and businesslike manner.

4. The Contractor promptly notified the COR, TPOC, and/or Contracting Officer in a timely manner regarding urgent issues.

5. The Contractor cooperated with the Government in providing flexible, proactive, and effective recommended solutions to critical program issues.

6. The Contractor made timely award to, and demonstrated effective management of, its subcontractors.

CUSTOMER SATISFACTION

1. The products/services provided adequately met the needs of the program.

2. The Contractor was able to perform with minimal or no direction from the COR or the TPOC.

MANAGEMENT OF KEY PERSONNEL

1. The contractor’s performance in selecting, retaining, supporting, and replacing, when necessary, key personnel.

UTILIZATION OF SMALL BUSINESS

1. FAR Subpart 19.7 and 15 U.S.C. 637 contains statutory requirements for complying with the Small Business subcontracting Program. Assess whether the contractor provided maximum practicable opportunity for small business to participate in contract performance consistent with efficient performance of the contract.

PLEASE ANSWER “Yes” or “No”, as appropriate Given the choice, would you do business with this contractor again?

Additional comments:

Attachment 3: Past Performance Survey