E_Alarm_System_Monitoring_Services_-_SOW_2019(1).pdf

United States Department of Agriculture

Agriculture Research Services

Beltsville Agricultural Research Center

10300 Baltimore Ave., Beltsville, MD 20705

Phone: (301) 504-0147 www.ars.usda.gov

PERFORMANCE WORK STATEMENT (PWS)

FOR

FIRE ALARM MONITORING SERVICES

AT THE

BELTSVILLE AGRICULTURAL RESEARCH CENTER

BELTSVILLE, MARYLAND

http://www.ars.usda.gov/

2 | P W S October 2019

PERFORMANCE WORK STATEMENT FOR FIRE ALARM SYSTEM MONITORING SERVICES

TABLE OF CONTENTS

I. TABLE OF CONTENTS

II. INTRODUCTION

III. GENERAL SCOPE OF WORK

IV. PLACE OF PERFORMANCE

V. SERVICE HOURS OF OPERATION

VI. FEDERAL HOLIDAYS

VII. PERFORMANCE REQUIREMENTS (TASKS)

VIII. DELIVERABLES

IX. CONTRACTOR FURNISHED ITEMS AND SERVICES

X. BILLING

XI. SECURITY

XII. GOVERNMENT TECHNICAL POINT OF CONTACT

XIII. LIST OF PRODUCTS COVERED UNDER THE SCOPE OF WORK

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II. INTRODUCTION

The Beltsville Agricultural Research Center (BARC), collectively known as BARC, is a large Campus housing multiple United States Department of Agriculture (USDA), Agriculture Research Service (ARS) departments and other federal agencies. The Campus is separated by U.S. Highway Route 1 into two regions referred to as BARC East and BARC West. They contain animal and plant research facilities with administrative, laboratory, head houses, greenhouses, holding facilities, and storage buildings. In total, BARC is comprised of approximately 6,541 acres with several hundred buildings.

III. GENERAL SCOPE OF WORK

The contractor will monitor cellular UL commercial fire communicators which are now code-compliant as long as the communications are checked once an hour. All alarms will be transmitted to the UL central station, and the appropriate notifications made. The contractor will monitor not only the alarm relay contacts, but also any existing trouble relays as well as supervisory alarms. The primary task is the monitoring of NAPCO Cellular Wireless Auto dialers. Currently, 52 locations have auto dialers installed. Each location, i.e. building/structure, is to be designated as a separate Account. The term of this contract is twelve (12) months with four (4) option years.

IV. PLACE OF PERFORMANCE

The Contractor shall monitor the auto dialers from a company Central Monitoring Center.

V. SERVICE HOURS OF OPERATION

The Contractor shall perform work 24-hours a day, 7 days a week, for 365 days a year, including state and federal holidays.

VI. FEDERAL HOLIDAYS

The Contractor shall perform alarm monitoring services during all federal, state, and local holidays.

The following federal holidays are provided for information only.

New Year's Day Martin Luther King Jr. Day George Washington’s Birthday Memorial Day Independence Day

VII. PERFORMANCE REQUIREMENTS (TASKS)

Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

A. The Contractor shall monitor signals originating from installed government cellular auto dialer equipment and immediately telephone the Government’s 24-hour manned Dispatch Center to report all alarm signals. The telephone numbers will be provided to the Contractor following contract award.

B. For all auto dialer activations, the Contractor shall telephone the Security Dispatch Center until someone is reached. A message placed on an answering machine does not constitute an acceptable notification of an alarm. If there is a problem reaching the Security Dispatch Center, the TPOC will be telephoned.

C. Opening and closing signals, trouble signals, or any other signal not an alarm signal may be annotated on a log. However, the Government shall be notified if the frequency of these signals exceeds a tolerance and complacency level.

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D. The Contractor shall record of the time, date, account, and name(s) of the Government representative(s) notified for any alarm; and shall maintain these records for one (1) calendar year.

E. The Contractor shall provide, at Government request, a report covering a specific time frame. Reports shall be sent to the Technical Point of Contract (TPOC) (emailed, faxed or delivered) within 24 hours of a request. The report shall include the date, time, event description, signal received, name of person contacted and the time the Government representative was notified. During a twelve (12) month period, a total of (10) reports may be provided to the Government at no additional cost.

F. Monitoring receivers used by the Contractor shall be Underwriters Laboratory (UL) approved, or meet current industry standards, and shall be 100% compatible with NAPCO Cellular Wireless Auto dialers. The Contractor shall coordinate with and provide the TPOC with all information required to program the panels monitored by the Central Monitoring Center (i.e. telephone numbers for receivers, accounts numbers, ID, etc.). Alarm panels may be programmed by the Contractor with government oversight or performed solely by the Government through instruction by the Contractor.

VIII. DELIVERABLES

A. The Contractor shall, within thirty (30) days of contract award, have all programming for accounts entered into the monitoring system. The following information shall be entered:

account number, account description, and individual NAPCO Cellular Wireless Auto dialers components which could cause an alarm activation.

B. The Contractor shall notify the Government when system programming is complete so testing and verification can be conducted.

1. The Government will telephone the Central Monitoring Center and put an account on test, verify the account number, pass code, account description, and the operator.

2. The Government will then activate three to four alarm signals.

3. After activating the zones, the Government will call the Central Monitoring Center and verify the signal received and the description for each signal received.

4. If any discrepancies are found, the Government shall initiate a request to correct the programming using test forms provided by the Contractor.

5. Once the programming is corrected, the Contractor shall notify the Government and the system shall be re-verified on only those accounts that require re-verification.

C. The Contractor shall provide the Government a copy of each account's information to include zone description, account description, and address. This is to verify all the information at the Central Monitoring Center is correct.

D. Other Service Requirements

The Contractor shall:

i. provide the Government their procedures for putting accounts on test.

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ii. provide forms to the Government to delete accounts, or change account information. The Contractor shall provide a contact name, telephone number and fax number to the Government for changes and other questions/concerns regarding BARC accounts. Changes to accounts shall be accomplished within 24 hours of receipt of written notification from the Government.

IX. CONTRACTOR FURNISHED ITEMS AND SERVICES

Except for those items or services specifically stated as Government Furnished Property/Services, the Contractor shall furnish everything required to successfully perform this contract.

X. BILLING

Monthly payment will be based on billable accounts. The Contractor's shall submit an invoice each month.

XI. SECURITY

Information generated under this contract or gathered through alarms shall be considered sensitive but unclassified. Release of government information to any external USDA agency is not authorized.

XII. GOVERNMENT TECHNICAL POINT OF CONTACT

Beltsville Agricultural Research Center 10300 Baltimore Avenue, Building 003 Beltsville, MD 20705 Office:

Mobile:

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XIII. LIST OF PRODUCTS COVERED UNDER THE SCOPE OF WORK

West Side

BLDG. Location Type

001 Elec Room Rear of Bldg. Notifier AFP 400

002 Elec Room Rear of Bldg. Notifier AFP 400

003 Mech Room 018 Notifier AFP 400

004 Elec Room Rear of Bldg. Edwards IRC-3 SIGA

006 Basement Elec Room 12 Notifier AFP 400

007 Basement Elec Room 002 Notifier AFP 400

010 Head House 3 Fire Lite MS-9200

010 Head House 11 Fire Lite MS-9200

010A Basement Room 009 Simplex 4100

010B Elec Room 1st Floor Room 122 Edwards IRC-3

011 Head House 3 corridor Pyrotronics MXL IQ

011 Head House 11 corridor Simplex 4100

011 Green House 17 Basement IQF Viking 5300

012 Loading Dock Entrance Viking Elan

015 WW Treatment Elec Room Simplex 4002

030 Main Entrance Fire Lite MS 5024

*NAL Elec Room Siemens MXL

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East Side

BLDG. Location Type

161 Basement Room 15 Notifier AFP-200

163 North Entrance Corridor Fire Lite 9200

163F North Entrance Corridor Notifier AFP-200

173 Main Entrance Corridor Cerberus 5054 MXL IQ

177 Entrance South Wall Fire Lite 9200

177A Between Room 104 & 105 Fire Lite 9200

177C Main Entrance Corridor Notifier AFP-200

178-2 Main Entrance Corridor Fire Lite 9200

182 2nd Floor Control Room Fire Lite 9200

200 Basement Elec Room Notifier AFP-200

201 Basement Elec Room 6 Notifier AFP-200

203 Entrance Cerberus MXL IQ

229 Boiler Room (outside access) Siemens MXL-IQ

230 1st Floor Room 113 Simplex 4010

301 1st Floor Room 109 Notifier AFP-200

302 2nd Floor Mech Room Notifier AFP-200

303 Open Bay North Wall Fire Lite 9200

306 Basement Elec Room Notifier AFP-200

307B Basement Elec Room (S end) Siemens MXL-IQ

307C Basement Elec Room (N end) Siemens MXL-IQ

308 Basement (stairwell wall) Notifier AFP-200

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East Side (Continued)

BLDG. Location Type

308C Front Entrance Notifier AFP-200

309 Mech Rm #4 in office area Fire Lite 9200

310 Front Entrance Notifier AFP-200

426 Corridor by Room 102 Notifier AFP-200

509A Barn

509D Trailer

607 Airport Fire Lite MS-9200

1040 Basement corridor by Rm 7 Notifier AFP-200

1042 West Entrance Corridor Notifier AFP-200

1043 South Entrance Corridor Fire Lite 9200

1045 East entrance Fire Lite 9200

1126 Main Mech Room Notifier AFP-200

1180 South Entrance Vestibule Notifier AFP-200

1190 West Entrance Corridor Siemens MXL-IQ