951700-24-R-0029- Botswana Janitorial.pdf

U.S. Agency for Global Media

Botswana Transmitting Station

JANITORIAL SERVICES FOR BOTSWANA TRANSMITTING STATION

Issue Date: 27 September 2024

To: Prospective Offerors

Subject: Request for Proposal No. 951700-24-R-0029

Enclosed is a Request for Proposal (RFP) for Janitorial services for the Botswana Transmitting Station. If you would like to submit a proposal, follow the instructions provided in the solicitation, complete the required portions of the attached document, and submit it to the emails provided.

The U.S. Government intends to award a firm-fixed-price (FFP) commercial contract to the responsible offeror submitting a proposal, which has been determined to be the best value to the Government. USAGM intends to award a contract based on initial proposals, without holding discussions, although USAGM reserves the right to conduct discussions with the offeror or offerors.

A site visit will be held 10/02/2024 at 10 AM (Botswana Time). Contractor Questions are due by 10/04/2024 at 12:00PM EST. It is anticipated that USAGM will provide answers to contractor questions by 10/07/2024. Proposals are due by 10/11/2024, 12:00 PM EST. All questions and proposals shall be submitted to Contract Specialist Brittany Vandiver, at bvandiver@usagm.gov and Contracting Officer David P. Wallace, at dwallace@usagm.gov.

Mr. David P. Wallace Contracting Officer USAGM, Office of Contracts mailto:bvandiver@usagm.gov mailto:dwallace@usagm.gov

Section L- Instructions to Offerors

GENERAL

ALL ATTACHMENTS MUST BE CLEARLY LABELED AND SENT IN “PDF

FORMAT” AND INCLUDE THE SOLICITATION NUMBER IN THE SUBJECT

LINE. PLEASE NOTE THAT THE TOTAL SIZE OF ALL ATTACHEMNTS

MUST NOT EXCEED 23MB.

NOTICE TYPE: Combined Synopsis/Solicitation

(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation.

(ii) Solicitation No. 951700-24-R-0029 is issued as a Request for Proposal (RFP).

(iii) This solicitation document Federal Acquisition Circular (FAC) and incorporated provisions and clauses are those in effect through 2023-04 effective June 2, 2023.

(iv) This is a full and open competition using the North American Industry Classification Systems (NAICS) code for this acquisition is: 561720, Janitorial Services.

(v) The U.S. Agency for Global Media (USAGM) seeks Janitorial Services for Botswana Transmitting Station.

Objective and Needs:

See Statement of Work below.

(vi) Interested Offeror(s) will be required to provide Janitorial Services for Botswana Transmitting Station for one year starting from date of award, with the possibility of four 1-year option periods.

As a result of this solicitation, the Government intends to award a definitive contract.

Offerors shall assume that the Government has no prior knowledge of the company's capability and experience. The basis of the Government’s evaluation is the information offerors present in their proposals.

Emailed copies (softcopy) of the proposals are due to David Wallace, at DWallace@usagm.gov and Brittany Vandiver at, bvandiver@usagm.gov. Offers must be received no later than 12:00:00 pm, ET, Friday, October 11, 2024. Email is the only acceptable method for submitting offers and no other method will be accepted. Proposals arriving after exact date and time specified herein will be considered "late" and will not be evaluated. The format of the proposal shall be standard PDF searchable. The use of hyperlinks within the quote is prohibited.

A site visit for janitorial services will be held 10/02/2024 at 10 AM (Botswana Time).

Please contact Mr. Chuck Sheppard at, CSHEPARD@usagm.gov to enquire how to gain access to the building. Prospective offerors should contact Mr. Sheppard for any site visit coordination. There will only be one group site visit. Offerors must email all questions concerning this solicitation in writing to David Wallace, at DWallace@usagm.gov and Brittany Vandiver at, bvandiver@usagm.gov no later than 12:00:00 pm, ET, Friday, October 04, 2024. Questions will not be accepted after specified date and time. Responses to questions will be provided in writing only. No telephone inquiries will be accepted.

mailto:DWallace@usagm.gov mailto:bvandiver@usagm.gov mailto:CSHEPARD@usagm.gov

When submitting questions and comments please refer to the specific text of the solicitation in the following format:

Subject: RFP NO. 951700-24-R-0029 Reference: RFP Section ____, Paragraph (s) ____, Page(s) ____.

If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the Contracting Officer in writing with supporting rationale.

Proprietary data contained in the proposal must be clearly marked by the offeror and will be handled as such.

CONTENTS OF OFFER SUBMISSION.

Offerors shall confine submissions to essential matters, sufficient to define the offer in a concise manner, to permit a complete and accurate evaluation of the proposal. Offerors are cautioned that a restatement of the technical requirements in the Solicitation does not demonstrate an understanding of the requirement or capability to perform. Offerors are responsible for including sufficient details to permit a complete and accurate evaluation of each proposal. Proprietary information shall be clearly marked.

Offer Preparation Costs. The Government will not reimburse the offeror for any cost incurred for the preparation and submission of a proposal in response to this solicitation.

The offeror is advised that the Contracting officer is the only person who can legally obligate the Government for the expenditure of public funds in connection with this procurement.

SUBMISSION OF OFFERS

Offer Organization: The proposal must be compliant with the requirements as stated in the solicitation herein. Nonconformance with the solicitation requirements may result in an unfavorable quote evaluation and elimination from consideration for award.

Offerors shall provide a proposal in four separate volumes and a cover letter.

• Volume I, Technical and Management Acceptability.

• Volume II, Staffing Approach

• Volume III, Past Performance

• Volume IV, Price

The Government will evaluate proposals in accordance with the evaluation factors set forth in Section M of this solicitation. Each proposal volume shall be separate and complete so the evaluation of one may be accomplished independently of evaluation of any.

The proposals submitted are “For Official Use Only” and contains “Source Selection Sensitive Information.

Proposals shall be typed. Except for the reproduced sections of the solicitation document, the font shall be Times New Roman, the font size shall be no less than 12 point; print pages shall have at least 1-inch margins on the top and bottom and 3/4-inch side margins. For tables, charts, graphs and figures, any readable font is acceptable, but the font size shall be no smaller than 10 point.

Information submitted more than the page limitations identified for each offer section will not be evaluated. Use of dividers/separators in any part of your offer is acceptable and will not count toward any page limitation. A cover sheet, table of contents, definitions/terms page or any similar reference type information used in any part of your proposal will not count toward any page limitation.

By submission of its proposal, the offeror accepts all Solicitation requirements, including terms and conditions, representations and certifications, and technical requirements. All technically acceptable offerors shall be treated equally except for their prices.

All additional contract requirements, terms, conditions, provisions, and clauses applicable to this acquisition are contained herein and below.

Offers shall be prepared and divided as follows.

Volume I – Technical and Management Acceptability (shall not exceed 3 pages)

Offerors shall demonstrate understanding capability to complete all factors explained in Section M of this Solicitation.

Volume II – Staffing Approach (shall not exceed 3 pages)

Offerors shall demonstrate understanding capability to complete all factors explained in Section M of this Solicitation.

Volume III- Past Performance (shall not exceed 3 pages) Offerors shall demonstrate understanding capability to complete all factors explained in Section M of this Solicitation.

Volume IV – Price Offerors shall provide pricing in an Excel Spreadsheet (unlocked and editable) or use CLIN structure provided below.

ALL pricing information shall be confined to Volume IV and not referenced elsewhere in the offer.

Include a 6-month option period into price proposal, in accordance with FAR 52.217-8 Option to Extend Services clause in the basic contract award. This 6-month option period should be broken out separately from the CLINs already established in the solicitation and should be readily identifiable in the Offeror’s proposal.

Assumptions, Exceptions , and Conditions The offeror shall identify any/all assumptions, conditions, or exceptions to the terms and/or conditions of this solicitation. If none are noted, the quoter agrees to comply with all the terms and conditions. It is not the responsibility of the United States Agency for Global Media (USAGM) to seek out and identify assumptions, conditions, or exceptions contained in an offerors proposal.

The Government requires a quote effective period of at least 60 days. The offeror may specify a period longer than the stated minimum effective period but may not specify a period shorter than the stated minimum effective period. Any offer specifying less than the Government’s minimum effective period may be rejected.

The offeror’s signature on the cover page of the SF1449 indicates that the offeror has read and agrees to comply with all the conditions and instructions of this solicitation.

Section M- Evaluation Factors (Technical and Management Approach, Staffing approach, Past Performance, and Price)

The Government intends to establish a firm fixed price contract resulting from this solicitation to the responsible contractor whose quotation conforms to the solicitation and represents the best value to the Government, price and other factors considered utilizing FAR 12 and 13.

This selection process will utilize FAR 12 and 13 procedures.

COMPLIANCE REVIEW

The preliminary evaluation process shall include the following:

The Government will perform an initial review of proposals received to determine completeness and compliance with the terms of the solicitation. The Government may reject as unacceptable proposal that does not conform to the solicitation. Offers must provide evidence that minimum technical requirements as expressed in the statement of work are met as a condition to entering into the comparative evaluation phase of the acquisition.

After the compliance review, which will be a preliminary consideration of all offers, the Government will no longer consider offers that do not meet the solicitation’s minimum technical requirements to be eligible for award

The evaluation criteria will serve as the standard against which all proposals will be evaluated and will serve to identify the significant discussion items that Offerors should address in their proposals.

EVALUATION

The government will evaluate the Offeror’s Technical and Management Approach (Volume I) based upon the following:

Technical acceptability will include a review of the Project Manager; experience (and references); personnel, equipment, supplies and equipment; licenses/permits; and management plan, etc., along with any technical information provided by the offeror with its proposal.

The government will evaluate the Offeror’s Staffing Approach (Volume II) based upon the following technical factors:

The staffing approach will be evaluated based on the extent to which the Offeror’s proposal demonstrates effectiveness, completeness, and adequacy of the proposed staffing approachand how it will satisfy the contract requirements.

The agency will evaluate the Offeror’s staffing approach to assess the ability of the Offeror to supply a sufficient workforce to meet the agency’s requirements.

The agency will evaluate for the effectiveness and adequacy of any proposed strategy to overcome shortfalls in the primary staffing strategy and the approach to providing backup in the event of absences or vacancies.

The agency will evaluate for effectiveness, adequacy, and responsiveness of the Offeror’s approach to staffing for fluctuating requirements.

The agency will evaluate for adequacy the Offeror’s comprehensive hiring plan, which presents those to be transferred from within the Offeror’s own organization, and those from other sources.

The agency will assess the Offeror’s planned rate, and proposals to recruit new hires.

The Offeror shall provide a list of key personnel along with resumes.

The Government will evaluate Factors 1 and 2 using the following adjectival ratings:

Adjectival Description Exceptional Greatly exceeds all minimum requirements of the criteria; has a high probability of success; contains no weaknesses or deficiencies.

Good

Exceeds all the minimum requirements of the criteria; has an above average probability of success; contains no significant weaknesses and only minor, correctable weaknesses exist.

Acceptable Meets all the minimum requirements of the criteria; has an average probability of success; no significant weaknesses and any deficiencies can be readily corrected.

Marginal

Fails to meet one or more of the minimum requirements of the criteria; low probability of success; major weaknesses and/or significant number of deficiencies exist.

Unacceptable Fails to meet any of the minimum requirements of the criteria; proposal needs major revisions; very low probability of success.

The government will evaluate the Offeror’s Past Performance (Volume III) based upon the following technical factors:

The Offeror will be evaluated with respect to its past performance of projects similar in size and scope to the requirements in this solicitation. Offeror shall use the table provided below to enter information.

This assessment will consider the three (3) most recent relevant survey ratings. USAGM could provide the survey template at the time of solicitation; however, the surveys must be from companies the offeror had worked for in the last 10 years and relevant to the work under the solicitation. The past performance must be of similar size and scope to the work effort described in this solicitation.

Past performance will be evaluated by assigning an adjectival rating based on:

• Relevant History. Degree to which the Offeror demonstrates relevant history of projects and contracts of similar size and scope to the services sought in this solicitation.

• Customer Satisfaction. Level of customer satisfaction with delivering services on projects and contracts of similar size and scope to those sought in this solicitation.

Regarding the government’s evaluation of past performance, Offerors should note:

In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available, the Offeror will receive a neutral rating.

The Government reserves the right to contact references to evaluate the Offeror's past performance. The Government is not limited to the references listed by the Offeror.

The Government reserves the right to contact any relevant references. It is the Offeror’s responsibility to make certain that the information provided for reference checks is complete, accurate and current as of the month of issuance of this solicitation. USAGM will make two attempts to contact any given reference. The Government does not guarantee, however, that all citations/references provided will be contacted and/or used in performing this evaluation.

The Government will evaluate the Factor 3 Past Performance using the following adjectival ratings.

Rating Symbol Definition

Neutral N No past performance available for evaluation. Offeror has asserted it has no equal or similar relevant past performance.

Outstanding O The Offeror’s past performance demonstrates no issues, concerns, or risks associated with delivering timely services and performance. Past performance surveys and the Offeror’s experiences indicate that the Offeror is capable of exceeding requirements of the contract.

Good G The Offeror’s record of past performance indicates there is very little risk associated with receiving quality products, timely services and full contract performance. Past performance surveys indicate the Offeror will meet or exceed requirements of the contract.

Acceptable A The Offer’s record of past performance indicates that there is some potential risk associated with receiving quality products, timely services, and contract performance. Past performance surveys indicate the Offeror may have some problems during performance of the contract..

Unsatisfactory U The Offeror’s record of past performance indicates it will be unable to perform successfully on the contract.

Price (Volume IV). No adjectival ratings are assigned to the price proposal evaluation.

Offerors must complete the above provided price table in full. A Contractor’s price proposal will be evaluated against the Government’s independent cost estimate. Pricing shall only be part of Volume IV and shall not be mentioned in any other Volume.

VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the USAGM Kuwait Transmitting Station has a tax exemption certificate from the host government. All Prices Shall Be Quoted in PULA and USD.

All four factors are equal in weight, and each comprise 25% of the overall proposal rating.

Best Value Determination. The best value will be determined by evaluating Volume I-IV as defined above. To be eligible for award, the contractor must be responsible; the Government will make a responsibility determination (see FAR 9.1).

ADDENDUM TO EVALUATION FACTORS, FAR PROVISION(S) NOT

PRESCRIBED IN PART 12

The following FAR provision(s) is/are provided in full text:

52.217-5 EVALUATION OF OPTIONS (JUL 1990)

The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. Evaluation of options will not obligate the Government to exercise the option(s).

(End of clause)

SELECTION FOR AWARD

The Government shall perform a “best value analysis” and the award shall be made to the Offeror/s whose proposal is most advantageous to the Government, taking into consideration the evaluation factors listed above.

Past Performance Chart

Past Performance Project #1

Elements to address Response (Offeror to Complete)

1. Contract Identifier or Name

2. Agency/Company/Network

3. Contract Number

4. Duration of the Project/Contract

5. Contract Value

6. Description of the Project

7. End-User Point of Contact

(POC)

8. Offeror’s Comments

STATEMENT OF WORK

USAGM BOTSWANA JANITORIAL SERVICES

B. DESCRIPTION OF SERVICES

B.1 OVERVIEW

The purpose of this contract is to obtain janitorial services for the facilities owned or managed by the U.S. Government at the USAGM Botswana Transmitting Station, in Selebi—Phikwe, Botswana. The Contractor shall perform janitorial services in all designated spaces including halls, offices, restrooms, work areas, entranceways, lobbies, storage areas and stairways. The contract will be for a one-year base period, with 4 option years.

The contractor shall provide all managerial, administrative and laborers necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties.

B.1.1 General Instructions

The Contractor shall prepare general daily, weekly, monthly and quarterly instructions, which include but not limited to the ones specified herein. The Contractor shall provide drafts to the Contracting Officer`s Representative (COR) for review 7 days after contract award. The Contracting Officer`s Representative must approve these general instructions before issuance to employees.

B.1.2 Duties and Responsibilities

a. The General Instructions shall emphasize safety and security requirements for accident prevention..

b. Contractor shall provide cleaning services to ensure that these are done in the order and time frame that is most efficient and have the least impact on normal operations.

Services are to be performed on a daily basis.

B.2 SCOPE OF WORK

These specifications provide for accomplishing janitorial services in a professional and skillful manner, in strict and complete compliance with these specifications and subject to the terms and conditions of this contract.

B.3 STATEMENT OF WORK

The work to be accomplished under this specification consists of performing all janitorial services as hereinafter specified in the attachments hereto.

[END OF SECTION B]

C. CONTRACT ADMINISTRATION

C.1 TYPE OF CONTRACT

This is a Firm Fixed Price contract.

C.2 PERIOD OF PERFORMANCE

The period of performance for this contract has a duration of 1 Base year and 4 Option Periods.

C.3 PLACE OF PERFORMANCE

The place of performance will be at the Botswana Transmitting Station Facilities in Selebi- Phikwe, Botswana.

C.4 DEFINITION OF SERVICES

All services are to be performed on a regular Station working days from Monday through Friday at 07:30AM to 16:00PM.

The Contractor shall provide qualified personnel in sufficient numbers to perform custodial services in Zones A through D (defined below), of all site buildings located at the Botswana Transmitter Facility. Work shall be performed during Business Hours, unless otherwise approved by the COR.

The requirement of this contract is to always maintain the number of personnel specified above on daily basis. The Government shall not cover the cost of the contractor employee’s vacations, sick leave, or any other benefits. This cost shall be included in the price of the contract. All positions shall perform duties as assigned. These will include cleaning work areas, organizing tools and equipment, cleaning tools and equipment, etc.

Service Areas:

Zone-A: Primarily defined as office areas, Janitorial staff may access and service these areas as appropriate. Unless otherwise directed by office occupants, desktop items, light furniture, and other displaceable items should be moved to facilitate proper servicing of the area. Dusting, sweeping, vacuuming, cleaning, trash removal, and potted plant care shall be performed, unless otherwise prohibited by the office occupants while performing services.

Zone-B: Consists of passageways and other common areas. Free access is granted to all areas within this zone, which also includes the Guard Barracks located near the exterior front gate. Dusting, sweeping, vacuuming, cleaning, waxing, trash removal and potted plant care shall be performed on a daily basis, as determined by the contract. Care should be taken to ensure the safety of pedestrians. Wet floors and other hazards posed while performing janitorial services shall be clearly identified with a sign.

Zone-C: These areas include operationally sensitive systems, powered electronic equipment. Heavy warehouse items, and other tools which may pose hazards to janitorial staff. Janitorial staffs are allowed unescorted access to these areas, but they must exercise caution when performing needed services. In general, sweeping and trash disposal services shall be performed. However, care should be taken not to disturb workbench or operational equipment, especially while dusting or performing extended waxing services. Contract personnel should ask Contracting Officer's Technical Representative (COTR) how to proceed with services whenever contract personnel are unsure how to proceed.

Zone-D: High voltages, heavy machinery, and dangerous power tools are located throughout this zone. In addition to the zones specified in the Exhibits 3 & 4, the interior and exterior fence guard booths, supply storage areas, and the cashier cage are included in Zone A. Contract personnel MUST ALWAYS be escorted when entering and servicing these areas. Janitorial services shall include dusting of surfaces; sweeping floors, vacuuming, etc. Contractor personnel shall coordinate with the COTR prior to access. NO

CLEANING OF TRANSMITTER ENCLOSURES AND TRANSMITTER POWER

VAULTS IS REQUIRED.

1.1. BASIC CLEANING SERVICES.

The contractor shall accomplish all cleaning tasks to meet the requirements of this SOW.

1.1.1. Maintain Floors. All floors, except carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and freedom from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

1.1.2. Remove Trash. All trash containers shall be emptied at least once daily and returned to their initial location. Boxes, cans, papers placed near a trash receptacle be removed.

Any obviously soiled or torn plastic trash receptacle liners shall be replaced. The trash shall be deposited in outside trash collection containers. Trash receptacles shall be left clean, free of foreign matter, and free of odors. These items shall be washed or wiped clean with a damp cloth, replacing plastic wastepaper basket linings, and returning items to their original location.

The Contractor shall remove trash to designated area as directed by the COTR, and keeping trash area in a reasonably clean condition. At least once every week (or more often as needed), the Contractor shall transport (using a Contractor`s vehicle and an authorized driver) all accumulated trash to the Selebi-Phikwe council dumping site.

1.1.4. Interior Glass/Mirrors. All interior glass, including glass in doors, partitions, walls, display cases, directory boards, etc. shall be clean. There shall be no tract of film, dirt, smudges, water, or other foreign matter.

1.1.7. Carpets. Carpeted areas shall be vacuumed. After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter and other foreign matter. Any spots shall be removed by carpet manufacturer’s approved methods as soon as noticed. All tears, burns, and raveling shall be brought to the attention of the COR. Area and throw rugs are included to receive this service.

1.1.7.1. Clean Carpets. Spot clean or shampoo dirty carpets over an area of 2 square feet or less. Spots must be removed immediately.

1.1.8. Vacuum and Clean Floor Mats. The Contractor shall vacuum and clean interior and exterior floor mats. After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location. The Contractor shall use a heavy duty industrial type vacuum cleaner to ensure adequate cleaning. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.1.9. General Spot Cleaning. Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents,

1.2.4. Stock Restroom Supplies. Contractor shall ensure restrooms and kitchen arrears are stocked sufficiently so that supplies including soap for the soap dispensers do not run out.

Supplies shall be stored in designated areas. No overstocking shall be allowed. If supplies run out prior to the next service date, contractor shall refill within one hour.

1.3. PERIODIC CLEANING SERVICES.

1.3.1. Strip, Scrub, Seal, and Wax Floors. Strip, scrub, seal, and wax floors as necessary to maintain a uniform glossy appearance. A non-skid wax is required. A uniform glossy appearance is free of scuff marks, heel marks, wax build-up, and other stains and discoloration.

1.3.2. Clean Interior Windows. Clean glass surfaces that are over seven (7) feet high. After surfaces have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills, and glass.

1.3.3. Clean Exterior Windows. Windows are the glass surfaces that are an integral part of the outer wall of the building. Window nets shall be removed, cleaned, and replaced as needed. After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter.

1.3.4. Clean/Shampoo Carpets. All carpets shall be cleaned in accordance with standard commercial practices. A heavy-duty spot remover shall be required in heavily soiled areas.

After shampooing, the carpeted area will be uniform in appearance and free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath, and returned to their original location.

Potted Plant Care.

The Contractor shall ensure all live potted plant located within office spaces are kept sunned and watered, so as to maintain the life of the plant. When sunned, potted plants shall be placed in locations that do not infringe upon the safety of pedestrians, or hinder the normal flow of traffic. When watered, any spillage of water or soil shall be dusted, cleaned, swept, or vacuumed as required, so as to return the area to the prescribed level of cleanliness. Fallen leaves, peddles, or twigs shall be disposed of as required and directed by

COTR.

1.4. EMERGENCY OR SPECIAL EVENT CLEANING SERVICES.

Upon notification, the contractor shall perform emergency or special event cleaning required in any building, area, or room covered under this contract. The contracting officer shall order cleaning services through issuance of a delivery order for the appropriate and required work task(s). Contractor shall begin emergency work, as determined by the contracting officer, within one hour of notification, which may be verbal. The contracting officer or designated representative will notify the contractor as soon as a special event requirement is known, but no less than 24 hours prior to the event. Completion schedule shall be determined for each task.

2.0 SAFETY

The United States Agency for Global Media utilizes broadcast equipment that require high voltage and extremely high current levels. Before entering any high voltage area or an area that is transmitting, the USAGM Transmitter Plant Supervisor or Shift Supervisor must be made aware and grant authorization to proceed. At the USAGM Supervisors discretion, a technical personnel shall accompany/escort the contractor into the area.

3.0 Supplies and Equipment.

i) The Contractor shall supply all the restroom and employee lounge supplies such as paper towels, toilet paper and liquid anti-bacterial hand soap.

ii) The Contractor is responsible for all janitorial supplies and equipment necessary to properly perform the above work. These supplies and equipment consists of mops, dusting cloths, polishes, vacuum cleaners, brushes, buckets, detergents, scouring powders, disinfectants, wax, wax machines, shampoo or steam cleaning equipment, and commercial grade approved disinfectant.

iii) Contractor may use a fragrant air freshener in the employee restroom; unscented or lightly scented products are to be used in all other areas of the office.

iv) Limited space is available for contractor to store basic equipment and supplies on site.

4.0 Management and Supervision

4.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor`s workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with the U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall take on the role as his/her sole function.

4.2 The Contractor shall maintain schedules of each employee. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan/schedule for all on-site personnel. The plan/schedule shall include the working hours and assigned tasks for all on-site personnel.

4.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a weekly basis. The Contractor shall coordinate these visits with the COR. These visits shall not be made known to personnel working on-site before they occur.

After contract award and submission of acceptable insurance certificates, shall be submitted before work commences.

[END OF SECTION C]

Document Number: 951700-24-R-0029 Page 1 of 31

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER PAGE 1 OF

5. SOLICITATION NUMBER

951700-24-R-0029

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

09/27/2024

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME See Text

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL

TIME

10/11/2024

12:00 ET

CODE 951700

United States Agency for Global Media Office Of Contracts 330 Independence Avenue SW Cohen Building, Room 4360 Washington, DC 20237

9. ISSUED BY X UNRESTRICTED OR SET ASIDE: % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

10. THE ACQUISITION IS

SEE

SCHEDULE

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED 0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

(15 CFR 700)

13b. RATING

RFQ IFB X RFP

14. METHOD OF SOLICITATION

CODE15. DELIVER TO CODE 95170016. ADMINISTERED BY

United States Agency for Global Media Office Of Contracts 330 Independence Avenue SW Cohen Building, Room 4360 Washington, DC 20237

FACILITY

CODE

CODE

Telephone No.

17a. CONTRACTOR/

OFFEROR

951700CODE18a. PAYMENT WILL BE MADE BY

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

See Lines

25. ACCOUNTING AND APPROPRIATION DATA

See Line Item Detail

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA X ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) David Wallace

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

Document Number: 951700-24-R-0029 Page 2 of 31

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Document Number: 951700-24-R-0029 Page 3 of 31

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs I Contract Clauses

52.252-2 Clauses Incorporated by Reference (Feb 1998) 52.204-12 Unique Entity Identifier Maintenance (Oct 2016) 52.204-13 System for Award Management Maintenance (Oct 2018) 52.225-14 Inconsistency Between English Version and Translation of Contract (Feb 2000) 52.228-3 Workers' Compensation Insurance (Defense Base Act) (July 2014) 52.228-4 Workers' Compensation and War-Hazard Insurance Overseas (Apr 1984) 52.228-5 Insurance-Work on a Government Installation (Jan 1997) 52.229-6 Taxes-Foreign Fixed-Price Contracts (Feb 2013) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders- Commercial Products and Commercial Services (May 2024) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000)

K Representations, Certifications and Other Statements of Offerors or Respondents 52.209-7 Information Regarding Responsibility Matters (Oct 2018) 52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services (May 2024)

L Instructions, Conditions and Notices to Offerors or Respondents 52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) 52.204-16 Commercial and Government Entity Code Reporting (Aug 2020) 52.212-1 Instructions to Offerors-Commercial Products and Commercial Services (Sep 2023) 52.204-7 System for Award Management (Oct 2018) 52.214-34 Submission of Offers in the English Language (Apr 1991) 52.222-56 Certification Regarding Trafficking in Persons Compliance Plan (Oct 2020) 52.237-1 Site Visit (Apr 1984)

M Evaluation Factors for Award 52.217-5 Evaluation of Options (July 1990)

Document Number: 951700-24-R-0029 Page 4 of 31

Section B - Supplies or Services and Prices/Costs

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

1 Services

Fixed Price

PSC: S201

12.000000 MO

Period of Performance: 11/01/2024 - 10/31/2025

Description: Base Year:

Janitorial Services

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

1001 Services

Fixed Price

PSC: S201

12.000000 MO

Period of Performance: 11/01/2025 - 10/31/2026

Description: Option Year 1:

Janitorial Services

Pricing Options: Option 1

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

2001 Services

Fixed Price

PSC: S201

12.000000 MO

Period of Performance: 11/01/2026 - 10/31/2027

Description: Option Year 2:

Janitorial Services

Pricing Options: Option 2

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

3001 Services

Fixed Price

PSC: S201

12.000000 MO

Period of Performance: 11/01/2027 - 10/31/2028

Description: Option Year 3:

Janitorial Services

Pricing Options: Option 3

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

4001 Services

Fixed Price

12.000000 MO

Document Number: 951700-24-R-0029 Page 5 of 31

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: S201

Period of Performance: 11/01/2028 - 10/31/2029

Description: Option Year 4:

Janitorial Services

Pricing Options: Option 4

PERIOD OF PERFORMANCE

ITEM START END

1 11/01/2024 10/31/2025

1001 11/01/2025 10/31/2026

2001 11/01/2026 10/31/2027

3001 11/01/2027 10/31/2028

4001 11/01/2028 10/31/2029

Section I - Contract Clauses

52.252-2 Clauses Incorporated by Reference (Feb 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/ these address(es):

www.acquisition.gov/far [Insert one or more Internet addresses]

(End of clause) Clause Title Fill-ins

52.204-12 Unique Entity Identifier Maintenance (Oct 2016)

52.204-13 System for Award Management Maintenance (Oct 2018)

52.225-14 Inconsistency Between English Version and Translation of Contract (Feb

2000)

52.228-3 Workers' Compensation Insurance (Defense Base Act) (July 2014)

52.228-4 Workers' Compensation and War-Hazard Insurance Overseas (Apr 1984)

52.228-5 Insurance-Work on a Government Installation (Jan 1997)

52.229-6 Taxes-Foreign Fixed-Price Contracts (Feb 2013)

52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar

2023)

52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023)

Document Number: 951700-24-R-0029 Page 6 of 31

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights--

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include--

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

Document Number: 951700-24-R-0029 Page 7 of 31

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer--System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer--Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.--

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR Part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall--

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the--

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109 , which is applicable to the period in which the amount becomes due, as provided in (i)(6)

(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if--

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

Document Number: 951700-24-R-0029 Page 8 of 31

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting…