SATPC0034497 Tab 04 4 SOW .pdf

This document provides details for a federal contract opportunity with the National Aeronautics and Space Administration Shared Services Center. The solicitation seeks renewal of software maintenance services for the Epsilon3 system. Interested vendors must review the attached statement of work and respond with pricing by the specified due date to be considered for award. The incumbent contractor is eligible to submit a proposal for continued performance. The single award firm-fixed-price contract supports ongoing operations and maintenance of the Epsilon3 application, including help desk functions, software updates, and hosting services. The period of performance is one base year with four option years exercised at the agency's discretion based on contractor performance and funding availability.