SATPC0033599 Tab 04 4 SOW.pdf
PDF 154 KB Posted
- Attached to
- FY24 RE Mason Support Services Renewal Federal contract opportunity
- Solicitation number
- 80NSSC24854736Q
About this file
This statement of work outlines maintenance and support services for R.E. Mason software and hardware at NASA Langley Research Center. The services include extended support for the XL Reporter and OPC Data Hub software, as well as hardware maintenance for various computers, operator panels, virtual machines, and machine health management systems. R.E. Mason will provide 24/7 emergency response, planned audits, application support, DeltaV product support, AMS Guardian support, security updates, valve testing, and OPC Data Hub support. The period of performance is from November 1, 2023 through October 31, 2024 at the NASA Langley Research Center facility located at 50 Wythe Creek Road in Hampton, Virginia. This statement of work corresponds with the federal contract opportunity number 80NSSC24854736Q to renew FY24 R.E. Mason Support Services.
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STATEMENT OF WORK
1. Objective/Requirements NASA Langley Research Center (LaRC) has a requirement to renew FY24 R.E.
Mason Maintenance and Support.
2. Characteristics, Scope, and Specs
• R.E. Mason Software Support, QTY 1 o XL Reporter Extended Support – Professional Single Station (Serial #
19600) (Model: SU1PM) o OPC Data Hub Support and Maintenance (SN:
winODHv64:00065409:n:1:0-0-0:95333a1l54876417) (Model: 41290201-
SUPTR-PRT)
• R.E. Mason Hardware Support, QTY 1 o Computers Included in this Agreement
PowerEdge R450, Dell Service Tag # BF7DRT3 Precision Rack 7910 Dell Service Tag # 5LMCHK2 DeltaV Operator Panel 1 SE2617C02 DeltaV Operator Panel 2 SE2617C02 DeltaV Operator Panel 3 SE2617C02 DeltaV Operator Panel 4 SE2617C02 Virtual Machine FMSS-PROPLUS Virtual Machine FMSS-SPAPP1 Virtual Machine FMSS-SPOP1 Virtual Machine FMSS-SPOP2 Virtual Machine FMSS-SPRRO2 Virtual Machine FMSS-THINCLI1 o Machine Health Management (MHM) Systems Included in this Agreement Product Support – AMS Machinery Manager Software SUPPORT-
AMS (SN: 00018194)
Product Support and Repair Portable – AMS 2140 GUARDIAN-
AND-FMR-PORTABLE (SN: B21401161789)
Product Support and Repair Portable – AMS 2140 GUARDIAN-
AND-FMR-PORTABLE (SN: B21401161790)
Product Support and Repair Portable – AMS 2140 GUARDIAN-
AND-FMR-PORTABLE (SN: B21401194557)
Product Support and Repair Online – AMS 6500 (SN:
C51046A4/C51046C1) Product Support and Repair Online – AMS 6500 (SN: C51046F0) AMS Trex Premium Support TREX-SUPR-1201 (SN:
210100011826) AMS Trex Premium Support TREX-SUPR-1201 (SN:
210100033976) AMS Trex Premium Support TREX-SUPR-1201 (SN:
210100024894)
Product Support and Repair Online – AMS Asset Monitor
GUARDIAN-AND-FMR-ASSETMON (SN: P203937916)
Product Support and Repair Online – AMS Asset Monitor
GUARDIAN-AND-FMR-ASSETMON (SN: P213233027)
Product Support and Repair Online – AMS Asset Monitor
GUARDIAN-AND-FMR-ASSETMON (SN: P213233036)
Product Support and Repair Online – AMS Asset Monitor
GUARDIAN-AND-FMR-ASSETMON (SN: P213233051)
• R.E. Mason Support Services o 24/7 Emergency Response and Support o Planned Performance Audit & Scheduled On-Site Service o Application Enrichment Service Bank o Product Support for DeltaV o AMS Guardian Support o DeltaV Hotfix and Microsoft Security Update Installation (1 Visit) o ValveLink Testing (1 day of testing) o XL Reporter Support o OPC Data Hub Support
3. Place of Performance
Langley Research Center 50 Wythe Creek Road Hampton, VA 23666
4. Period of Performance November 1, 2023 through October 31, 2024
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