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Template for a Federal Supply Schedule (FSS) Limited-Sources Justification

Completion Instructions: HHS has established a standard template for the preparation of a Limited-Sources Justification (LSJ) pursuant to FAR Subpart 8.4. This template is for use with orders issued under the Federal Supply Schedule (FSS) program where the value exceeds simplified acquisition threshold and competition is restricted: (1) to fewer schedule contractors than required in FAR 8.405-1, 8.405-2, or 8.405-3, or (2) to an item peculiar to one manufacturer. See FAR Subpart 8.4 for additional guidance. This template is not for use with acquisitions other than those under FAR Subpart 8.4.

Tailor all aspects of this template to the individual acquisition. Consult FAR 8.405-6 for guidance. An addendum may be added in case additional space is needed.

When this document is printed, the blue italic instructions are automatically deleted on the printed version.

FEDERAL SUPPLY SCHEDULE

LIMITED-SOURCES JUSTIFICATION

Acquisition Title: Debt Management and Collection System (DMCS) Operations and Maintenance

Agency: PSC

PSC Divisions: ASA - Assistant Secretary for Administration

Acquisition Year (FY): FY 2020

Author: Tory Estabrook

2. Description of Action:

Nature: New Requirement Follow-on Requirement

Modification to Existing Purchase Order/Contract Number:

Pricing: Firm-Fixed Price Time & Materials Cost

Other:

Funds: OMA Other Funds:

<For each proposed contractor if more than one (e.g., brand name):>

Name of Proposed Contractor(s): Intellizant, LLC

Street Address: 2390 Stonefence Lane

City, State, Zip: Oak Hill, VA 20171

Remove ContractorAdd Contractor

3. Description of Supplies and Services to Include Contract Vehicle/Number Utilized:

The purpose of this acquisition is to provide operations, maintenance, and enhancement support for the Debt Management Collection System (DMCS) on behalf of the Department of Health and Human Services (DHHS), Program Support Center (PSC), Financial Management Portfolio (FMP), Accounting Services (AS). This acquisition will provide a short bridge contract to maintain the ongoing DMCS operations and maintenance support until resolution of a protest. This bridge contract will serve as a vehicle to manage and report thousands of accounts and loan receivables due from the public that FMP is required to monitor by legislative mandate.

The Contractor shall provide the technical services to maintain and support DMCS. Tasks include: day to day operations, production, development, test instances, multiple interfaces of transaction data, and reporting requirements; maintaining all applications/programs that interface with the DMCS; providing support for all engineering aspects of the general maintenance and performance tuning of all DMCS related servers, databases, applications and web server components;

providing development and coding efforts for the DMCS system related to all bug fixes, troubleshooting, system changes, reporting and reconciliation; providing user support; and professional analytical support in fulfilling the information requests related to various audits and reviews of DMCS. These services are a follow-on to contract number HHSP233201550030A issued by PSC. The Agency intends to issue a sole source award under FSS Schedule GSA Schedule 70, SIN 132 51.

The estimated value of the proposed action, including all options, is $ 368,731.68

Briefly describe the supplies or services to be provided, including make & model number where appropriate. Indicate whether the item to be procured is peculiar to one manufacturer (e.g., a particular brand name, product, or a feature of a product, peculiar to one manufacturer). If applicable, include quantities of supplies or period of performance for services.

Provide information for any options included in the order. If the action is a modification to an existing order, distinguish clearly between the work covered by the basic order and the work to be obtained by the proposed modification.

This is a bridge contract to maintain the ongoing DMCS operations and maintenance support until resolution of a protest.

The period of performance for this extension is 18 November 2019 through 25 February 2020. This period of performance will allow the GAO to consider the protest and decide the case through a written decision issued by the Comptroller General. The agency will include FAR 52.217-8, Option to Extend Services, in the event a protest decision requires corrective action or a new award.

The services required under this bridge contract include providing operations, maintenance, and enhancement support for the DMCS. Tasks include: day to day operations, production, development, test instances, multiple interfaces of transaction data, and reporting requirements; maintaining all applications/programs that interface with the DMCS; providing support for all engineering aspects of the general maintenance and performance tuning of all DMCS related servers, databases, applications and web server components; providing development and coding efforts for the DMCS system related to all bug fixes, troubleshooting, system changes, reporting and reconciliation; providing user support; and professional analytical support in fulfilling the information requests related to various audits and reviews of DMCS. The agency recognizes its duty to promote competition and to adequately plan for competition. On 11 October 2018 PSC issued a competitive solicitation for a single award Blanket Purchase Agreement (BPA), entitled "Financial Management Portfolio IT Systems Support Consolidation," on eBuy, FSS 70, SIN 132 51. The BPA and first task order were awarded 29 October 2019 and 30 October 2019, respectively. A timely post-award protest was filed at GAO and a stop-work notice issued in accordance with FAR part 33.104(c)(1) and FAR 52.233-3, Protest After Award (Aug 1996)(31 U.S.C 3553).

4. Authority:

ORDER AGAINST FSS: Authority of the Multiple Award Schedule Program, Title III of the Federal Property and Administrative Services Act of 1949 (41 U.S.C. 251, et seq.); Title 40 U.S.C. 501, Services for Executive Agencies; and Section 803 of the National Defense Authorization Act of 2002 (PL 107-107) and implemented by FAR 8.405-6. Mark the applicable exception and for each discuss how the cited authority applies in accordance with FAR 8.405-6(c)(2)(iv).

An urgent and compelling need exists, and following the procedures would result in unacceptable delays (FAR 8.405-6(a)(1)(i)(A));

The Agency has an urgent need for Intellizant LLC to provide uninterrupted and continuous operations and maintenance support of the Debt Management and Collection System on behalf of the Program Support Center (PSC), Financial Management Portfolio (FMP), Accounting Services (AS). DMCS is an essential system for Accounting Services for the Debt Collection Center. Without an O&M contract in place, the system would not be able to run.

The PSC is a Treasury-Designated Debt Collection Center (DCC) providing a full range of debt collections services to certain Federal Agencies.

Debt collection legal authorities include (but are not limited to):

1. The Debt Collection Improvement Act of 1996 (DCIA)

2. Federal Debt Collection Procedures Act (FDCPA)

3. Federal Claim Collection Standards - 31 CFR Section § 900 to 904

4. 31 U.S.C. § 3711

The FMP/AS provides a full complement of debt collection and management services and systems. AS works closely with the following agencies to collect overdue receivables:

• Treasury

• Department of Justice (DOJ)

• Internal Revenue Service (IRS)

• Private Collection Agencies

• Credit Reporting Agencies

AS uses the services of commercial banking lock-box operations to improve the efficiency of its collection services, and abides by all relevant collection and deposit regulations.

AS provides debt collection services for Federal Government Customer Agencies for over 48 different HHS programs, debt collection activities would at minimum include 21 major debt portfolios.

• Current and Delinquent Health Profession Loans

• Current and Delinquent Health Profession Scholarships

• Program and Audit Disallowance of Expenditures

• Various Inspection Fees

• Separated Employee Debt

• Repatriation Debt

• Overpayments

The DMCS provides a systematic interface of debt-related transactions that accounts for all debt transactions serviced by PSC. This interface results in the production of accounting transactions and collection reports to accomplish accounting requirements and non-federal debt accounts receivable reconciliation.

If operations and maintenance support are interrupted the following harm to the agency and/or its customers (other federal agencies, debtors) would occur:

• Collections could not be processed on debts in DMCS causing debtors to have late payments once the system is back

up. Debtors would have delinquent debt listed on their credit report that would not really be valid because they sent the payment in but FMP/AS would not be able to process that payment timely.

• Lack of support would impact people in bankruptcy or filing for bankruptcy, as well as impact offsetting of money from Treasury and the agency’s ability to respond to the Department of Justice. HHS, PSC or FMP/AS would not be able to respond to legal inquiries as they relate to debtors and bankruptcy from DOJ.

• The database would not be maintained with the most up-to-date information for debtor inquiries.

• Other government agencies could not collect on debts because if the system is down new debts could not be loaded.

Additionally, if debts are not loaded, interest does not accrue. Money due to the government would not be collected.

• HHS/FMP would not be in compliance with Data Collection Improvement Act (DCIA). The DCIA of 1996 provides guidelines to help with the recovery of government delinquent payments, specifically in AS in relation to student loans owed to the government. DCIA states that all debts delinquent over 180 days be referred to Treasury. The FMP would not be able to be compliant without support.

• Agencies that FMP supports would not receive information regarding payments or the actual Intra-Governmental Payment and Collection (IPAC) of money to update their systems, which could affect their budgets if they anticipated a certain amount of money to be collected.

• 1099/1098 for debtor’s IRS tax submission could not be issued.

Only one source is capable of providing the supplies or services required at the level or quality required because the supplies or services are unique or highly specialized (FAR 8.405-6(a)(1)(i)(B));

In the interest of economy and efficiency, the new work is a logical follow-on to an original Federal Supply Schedule order provided that the original order was placed in accordance with the applicable Federal Supply Schedule ordering procedures. The original order or BPA must not have been previously issued under sole-source or limited sources procedures (FAR 8.405-6(a)(1)(i)(C)); or

An item peculiar to one manufacturer can be a particular brand name, product, or a feature of a product, peculiar to one manufacturer). A brand name item, whether available on one or more schedule contracts, is an item peculiar to one manufacturer. (FAR 8.405-6(b)).

When competition is limited to items peculiar to one manufacturer, this justification must explain why the particular brand name, product, or feature is essential to the Government's requirements, and that market research indicates other companies' similar products, or products lacking the particular feature, do not meet, or cannot be modified to meet, the agency's needs in accordance with FAR 11.105.

5. Market Research:

Describe the extent of the market research conducted among the schedule holders and the results, or a statement of the reason that market research was not conducted. Brand name specifications shall not be used unless the particular brand name, product, or feature is essential to the Government’s requirements, and market research indicates other companies’ similar products, or products lacking the particular feature, do not meet, or cannot be modified to meet, the agency’s need.

This is a short term bridge contract, only in place for purposes of allowing uninterrupted services while the agency responds to a protest. The incumbent source is known to have the capability to acceptably provide the needed services in a way that meets the compelling urgency of the government.

The following methods were utilized to conduct market research prior to the release of solicitation number 19-233-

SOL-00001:

• Searched GSS/FSS

• Searched previous purchases of similar/identical acquisitions

Based on previous similar/identical acquisitions, it was determined that the requirement could be set-aside for SBA certified 8(a) firms, utilizing GSA FSS schedule 70, SIN 132 51.

6. Actions to Increase Competition:

Describe the actions, if any, the agency may take to remove or overcome any barriers that led to the restricted consideration prior to any subsequent acquisition for the supplies or services is made. If no such actions have been taken, explain why.

This action is for a short-term bridge necessary as the result of a protest. The original solicitation was made available on eBuy and was set-aside for SBA certified 8(a) firms, utilizing schedule 70, SIN 132 51. At the time the solicitation was posted, there were approximately 719 SBA Certified 8(a) firms on GSA Schedule 70, SIN 132 51, providing ample competition.

7. Any other facts supporting the justification:

If the Agency were to award this bridge to a contractor other than the incumbent, the agency faces the potential for two transitions in the short term. One from the incumbent to a “new” contractor (other than incumbent); followed by a potential second transition after the GAO protest (and potential corrective action) is disposed. That would add additional costs and risk that would be lessened doing it the way the Agency is proceeding.

8. Technical / Requirements Certification: By my signature below, I certify that the supporting data under my review which is included in this Limited-Sources Justification is accurate and complete.

Program Manager

Name: Laurie VanBibber

Position Title: Legacy Systems Section Chief

Email address: laurie.vanbibber@psc.hhs.gov

Phone:

Program Manager Supervisor (or one level above Program Manager)

Name: Christian Burns

Position Title: System Accounting Branch Chief

Email address: christian.burns@psc.hhs.gov

Signature:

Date:

9. Best Value Determination: By my signature below, after review of the relevant documents, I have determined that the order subject to this Limited-Sources Justification represents the best value for the Government as set forth in FAR 8.404(d), and constitutes a fair and reasonable price. The basis for my determination is as follows:

Describe in detail the basis for the determination that this order provides the best value, and that the price is fair and reasonable. Attach and/or summarize applicable market research, commercial prices lists, comparable GSA schedule pricing or other markers that were used in this determination.

Before award, the contracting officer will ensure that the pricing is fair and reasonable. Rates established by GSA have already been determined fair and reasonable and price analysis will be conducted to ensure the quoted rates are consistent with those on Intellizant's approved GSA Price List. Further, the price analysis will consider the level of effort and labor mix to ensure it is appropriate for the work to be performed, as well as historical information on prices previously paid. No open market costs are anticipated.

10. Contracting Officer's Approval (Required for proposed contract not to exceed $700,000 (value calculated including all options)): I hereby certify that this justification is accurate and complete to the best of my knowledge. I approve this justification subject to the availability of funds, and provided that the services and supplies herein described have otherwise been approved for acquisition.

Name: Victoria West Estabrook Phone: 301-492-4729

Signature: Date:

11. Legal Review:

All J&As greater than $68 million must have a legal review from the General Law Division of the Office of the General Counsel prior to sending it to the Department.

12. OPDIV Competition Advocate Approval (Required for proposed contract over $700,000 but not exceeding $13.5 million (value calculated including all options)):

I have reviewed this justification and find that it adequately supports limiting sources.

Name: Phone:

Signature: Date:

13. Office of Small and Disadvantaged Business Utilization:

I have reviewed this justification and find that it adequately supports limiting sources.

Name: Phone:

Signature: Date:

14. OPDIV HCA Approval (Required for proposed contract over $13.5 million but not exceeding $68 million (value calculated including all options)):

Name: Phone:

Signature: Date:

15. Department Competition Advocate:

Concur: Non-Concur:

(The below approval paragraph is required if the cumulative contract value, including all options, exceeds $68 million.)

16. HHS Senior Procurement Executive (SPE) Approval:

Based on the foregoing justification, I hereby approve limiting sources for the above stated procurement, subject to the availability of funds, and provided that the services herein described have otherwise been authorized for acquisition.

State supplies/services being procured:

The purpose of this acquisition is to provide operations, maintenance, and enhancement support for the Debt Management Collection System (DMCS) on behalf of the Department of Health and Human Services (DHHS), Program Support Center (PSC), Financial Management Portfolio (FMP), Accounting Services (AS). This acquisition will provide a short bridge contract to maintain the ongoing DMCS operations and maintenance support until resolution of a protest. This bridge contract will serve as a vehicle to manage and report thousands of accounts and loan receivables due from the public that FMP is required to monitor by legislative mandate.

The Contractor shall provide the technical services to maintain and support DMCS. Tasks include: day to day operations, production, development, test instances, multiple interfaces of transaction data, and reporting requirements; maintaining all applications/programs that interface with the DMCS; providing support for all engineering aspects of the general maintenance and performance tuning of all DMCS related servers, databases, applications and web server components; providing development and coding efforts for the DMCS system related to all bug fixes, troubleshooting, system changes, reporting and reconciliation;

providing user support; and professional analytical support in fulfilling the information requests related to various audits and reviews of DMCS. These services are a follow-on to contract number HHSP233201550030A issued by PSC. The Agency intends to issue a sole source award under FSS Schedule GSA Schedule 70, SIN 132 51.

State the full statutory authority and FAR cite and title, consistent with paragraph 4, e.g. 41 U.S.C. 3304:

Template for a Federal Supply Schedule (FSS) Limited-Sources Justification

Completion Instructions: HHS has established a standard template for the preparation of a Limited-Sources Justification (LSJ) pursuant to FAR Subpart 8.4. This template is for use with orders issued under the Federal Supply Schedule (FSS) program where the value exceeds simplified acquisition threshold and competition is restricted: (1) to fewer schedule contractors than required in FAR 8.405-1, 8.405-2, or 8.405-3, or (2) to an item peculiar to one manufacturer. See FAR Subpart 8.4 for additional guidance. This template is not for use with acquisitions other than those under FAR Subpart 8.4.

Tailor all aspects of this template to the individual acquisition. Consult FAR 8.405-6 for guidance. An addendum may be added in case additional space is needed.

When this document is printed, the blue italic instructions are automatically deleted on the printed version.

FEDERAL SUPPLY SCHEDULE

LIMITED-SOURCES JUSTIFICATION

2. Description of Action:

Nature:

Pricing:

Funds:

<For each proposed contractor if more than one (e.g., brand name):>

3. Description of Supplies and Services to Include Contract Vehicle/Number Utilized:

Briefly describe the supplies or services to be provided, including make & model number where appropriate. Indicate whether the item to be procured is peculiar to one manufacturer (e.g., a particular brand name, product, or a feature of a product, peculiar to one manufacturer). If applicable, include quantities of supplies or period of performance for services. Provide information for any options included in the order. If the action is a modification to an existing order, distinguish clearly between the work covered by the basic order and the work to be obtained by the proposed modification.

4. Authority:

When competition is limited to items peculiar to one manufacturer, this justification must explain why the particular brand name, product, or feature is essential to the Government's requirements, and that market research indicates other companies' similar products, or products lacking the particular feature, do not meet, or cannot be modified to meet, the agency's needs in accordance with FAR 11.105.

5. Market Research:

Describe the extent of the market research conducted among the schedule holders and the results, or a statement of the reason that market research was not conducted. Brand name specifications shall not be used unless the particular brand name, product, or feature is essential to the Government’s requirements, and market research indicates other companies’ similar products, or products lacking the particular feature, do not meet, or cannot be modified to meet, the agency’s need.

6. Actions to Increase Competition:

Describe the actions, if any, the agency may take to remove or overcome any barriers that led to the restricted consideration prior to any subsequent acquisition for the supplies or services is made. If no such actions have been taken, explain why.

7. Any other facts supporting the justification:

8. Technical / Requirements Certification: By my signature below, I certify that the supporting data under my review which is included in this Limited-Sources Justification is accurate and complete.

Program Manager Name:

Position Title:

Email address:

Phone:

Program Manager Supervisor (or one level above Program Manager) Name:

Position Title:

Email address:

Signature:

Date:

9. Best Value Determination: By my signature below, after review of the relevant documents, I have determined that the order subject to this Limited-Sources Justification represents the best value for the Government as set forth in FAR 8.404(d), and constitutes a fair and reasonable price. The basis for my determination is as follows:

Describe in detail the basis for the determination that this order provides the best value, and that the price is fair and reasonable. Attach and/or summarize applicable market research, commercial prices lists, comparable GSA schedule pricing or other markers that were used in this determination.

10. Contracting Officer's Approval (Required for proposed contract not to exceed $700,000 (value calculated including all options)): I hereby certify that this justification is accurate and complete to the best of my knowledge. I approve this justification subject to the availability of funds, and provided that the services and supplies herein described have otherwise been approved for acquisition.

Name:

Phone:

Signature:

Date:

11. Legal Review:

All J&As greater than $68 million must have a legal review from the General Law Division of the Office of the General Counsel prior to sending it to the Department.

12. OPDIV Competition Advocate Approval (Required for proposed contract over $700,000 but not exceeding $13.5 million (value calculated including all options)):

I have reviewed this justification and find that it adequately supports limiting sources.

Name:

Phone:

Signature:

Date:

13. Office of Small and Disadvantaged Business Utilization:

I have reviewed this justification and find that it adequately supports limiting sources.

Name:

Phone:

Signature:

Date:

14. OPDIV HCA Approval (Required for proposed contract over $13.5 million but not exceeding $68 million (value calculated including all options)):

Name:

Phone:

Signature:

Date:

15. Department Competition Advocate:

Concur:

Non-Concur:

Name:

Phone:

Signature:

Date:

(The below approval paragraph is required if the cumulative contract value, including all options, exceeds $68 million.)

16. HHS Senior Procurement Executive (SPE) Approval:

Based on the foregoing justification, I hereby approve limiting sources for the above stated procurement, subject to the availability of funds, and provided that the services herein described have otherwise been authorized for acquisition.

State supplies/services being procured:

State the full statutory authority and FAR cite and title, consistent with paragraph 4, e.g. 41 U.S.C. 3304:

State the full statutory authority and FAR cite and title, consistent with paragraph 4, e.g. 41 U.S.C. 3304 Name:

Phone:

Signature:

Date:

11.0.0.20130303.1.892433.887364 Justification & Approval - Federal Supply Schedule Health and Human Services Justification & Approval - Federal Supply Schedule

AcquisitionTitle: Debt Management and Collection System (DMCS) Operations and Maintenance
Agency: PSC
PSCDrop: ASA - Assistant Secretary for Administration
NIHDrop:
PSCOther:
AcqusitionYear: FY 2020
Author: Tory Estabrook
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Order/Contract Number::
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CheckBox7: 1
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Other Pricing:
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Funding amount:
TextField5: Intellizant, LLC
TextField5: 2390 Stonefence Lane
TextField5: Oak Hill, VA 20171
Button2:
Button1:
3. Description of Supplies or Services:: The purpose of this acquisition is to provide operations, maintenance, and enhancement support for the Debt Management Collection System (DMCS) on behalf of the Department of Health and Human Services (DHHS), Program Support Center (PSC), Financial Management Portfolio (FMP), Accounting Services (AS). This acquisition will provide a short bridge contract to maintain the ongoing DMCS operations and maintenance support until resolution of a protest. This bridge contract will serve as a vehicle to manage and report thousands of accounts and loan receivables due from the public that FMP is required to monitor by legislative mandate.

The Contractor shall provide the technical services to maintain and support DMCS. Tasks include: day to day operations, production, development, test instances, multiple interfaces of transaction data, and reporting requirements; maintaining all applications/programs that interface with the DMCS; providing support for all engineering aspects of the general maintenance and performance tuning of all DMCS related servers, databases, applications and web server components; providing development and coding efforts for the DMCS system related to all bug fixes, troubleshooting, system changes, reporting and reconciliation; providing user support; and professional analytical support in fulfilling the information requests related to various audits and reviews of DMCS. These services are a follow-on to contract number HHSP233201550030A issued by PSC. The Agency intends to issue a sole source award under FSS Schedule GSA Schedule 70, SIN 132 51.

TextField7: 368,731.68
State the full statutory authority and FAR cite and title, consistent with paragraph 4, e.g. 41 U.S.C. 3304: This is a bridge contract to maintain the ongoing DMCS operations and maintenance support until resolution of a protest. The period of performance for this extension is 18 November 2019 through 25 February 2020. This period of performance will allow the GAO to consider the protest and decide the case through a written decision issued by the Comptroller General. The agency will include FAR 52.217-8, Option to Extend Services, in the event a protest decision requires corrective action or a new award.

The services required under this bridge contract include providing operations, maintenance, and enhancement support for the DMCS. Tasks include: day to day operations, production, development, test instances, multiple interfaces of transaction data, and reporting requirements; maintaining all applications/programs that interface with the DMCS; providing support for all engineering aspects of the general maintenance and performance tuning of all DMCS related servers, databases, applications and web server components; providing development and coding efforts for the DMCS system related to all bug fixes, troubleshooting, system changes, reporting and reconciliation; providing user support; and professional analytical support in fulfilling the information requests related to various audits and reviews of DMCS. The agency recognizes its duty to promote competition and to adequately plan for competition. On 11 October 2018 PSC issued a competitive solicitation for a single award Blanket Purchase Agreement (BPA), entitled "Financial Management Portfolio IT Systems Support Consolidation," on eBuy, FSS 70, SIN 132 51. The BPA and first task order were awarded 29 October 2019 and 30 October 2019, respectively. A timely post-award protest was filed at GAO and a stop-work notice issued in accordance with FAR part 33.104(c)(1) and FAR 52.233-3, Protest After Award (Aug 1996)(31 U.S.C 3553).

State the full statutory authority and FAR cite and title, consistent with paragraph 4, e.g. 41 U.S.C. 3304: The Agency has an urgent need for Intellizant LLC to provide uninterrupted and continuous operations and maintenance support of the Debt Management and Collection System on behalf of the Program Support Center (PSC), Financial Management Portfolio (FMP), Accounting Services (AS). DMCS is an essential system for Accounting Services for the Debt Collection Center. Without an O&M contract in place, the system would not be able to run.

The PSC is a Treasury-Designated Debt Collection Center (DCC) providing a full range of debt collections services to certain Federal Agencies.

Debt collection legal authorities include (but are not limited to):

1. The Debt Collection Improvement Act of 1996 (DCIA)

2. Federal Debt Collection Procedures Act (FDCPA)

3. Federal Claim Collection Standards - 31 CFR Section § 900 to 904

4. 31 U.S.C. § 3711

The FMP/AS provides a full complement of debt collection and management services and systems. AS works closely with the following agencies to collect overdue receivables:

• Treasury

• Department of Justice (DOJ)

• Internal Revenue Service (IRS)

• Private Collection Agencies

• Credit Reporting Agencies

AS uses the services of commercial banking lock-box operations to improve the efficiency of its collection services, and abides by all relevant collection and deposit regulations.

AS provides debt collection services for Federal Government Customer Agencies for over 48 different HHS programs, debt collection activities would at minimum include 21 major debt portfolios.

• Current and Delinquent Health Profession Loans

• Current and Delinquent Health Profession Scholarships

• Program and Audit Disallowance of Expenditures

• Various Inspection Fees

• Separated Employee Debt

• Repatriation Debt

• Overpayments

The DMCS provides a systematic interface of debt-related transactions that accounts for all debt transactions serviced by PSC. This interface results in the production of accounting transactions and collection reports to accomplish accounting requirements and non-federal debt accounts receivable reconciliation.

If operations and maintenance support are interrupted the following harm to the agency and/or its customers (other federal agencies, debtors) would occur:

• Collections could not be processed on debts in DMCS causing debtors to have late payments once the system is back up. Debtors would have delinquent debt listed on their credit report that would not really be valid because they sent the payment in but FMP/AS would not be able to process that payment timely.

• Lack of support would impact people in bankruptcy or filing for bankruptcy, as well as impact offsetting of money from Treasury and the agency’s ability to respond to the Department of Justice. HHS, PSC or FMP/AS would not be able to respond to legal inquiries as they relate to debtors and bankruptcy from DOJ.

• The database would not be maintained with the most up-to-date information for debtor inquiries.

• Other government agencies could not collect on debts because if the system is down new debts could not be loaded. Additionally, if debts are not loaded, interest does not accrue. Money due to the government would not be collected.

• HHS/FMP would not be in compliance with Data Collection Improvement Act (DCIA). The DCIA of 1996 provides guidelines to help with the recovery of government delinquent payments, specifically in AS in relation to student loans owed to the government. DCIA states that all debts delinquent over 180 days be referred to Treasury. The FMP would not be able to be compliant without support.

• Agencies that FMP supports would not receive information regarding payments or the actual Intra-Governmental Payment and Collection (IPAC) of money to update their systems, which could affect their budgets if they anticipated a certain amount of money to be collected.

• 1099/1098 for debtor’s IRS tax submission could not be issued.

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Describe in detail the basis for the determination that this order providers the best value, and that the price is fair and reasonable. Attach and/or summarize applicable market research, commercial prices lists, comparable GSA schedule pricing or other markers that were used in this determination.: This is a short term bridge contract, only in place for purposes of allowing uninterrupted services while the agency responds to a protest. The incumbent source is known to have the capability to acceptably provide the needed services in a way that meets the compelling urgency of the government.

The following methods were utilized to conduct market research prior to the release of solicitation number 19-233-SOL-00001:

• Searched GSS/FSS

• Searched previous purchases of similar/identical acquisitions

Based on previous similar/identical acquisitions, it was determined that the requirement could be set-aside for SBA certified 8(a) firms, utilizing GSA FSS schedule 70, SIN 132 51.

Describe in detail the basis for the determination that this order providers the best value, and that the price is fair and reasonable. Attach and/or summarize applicable market research, commercial prices lists, comparable GSA schedule pricing or other markers that were used in this determination.: This action is for a short-term bridge necessary as the result of a protest. The original solicitation was made available on eBuy and was set-aside for SBA certified 8(a) firms, utilizing schedule 70, SIN 132 51. At the time the solicitation was posted, there were approximately 719 SBA Certified 8(a) firms on GSA Schedule 70, SIN 132 51, providing ample competition.
Describe in detail the basis for the determination that this order providers the best value, and that the price is fair and reasonable. Attach and/or summarize applicable market research, commercial prices lists, comparable GSA schedule pricing or other markers that were used in this determination.: If the Agency were to award this bridge to a contractor other than the incumbent, the agency faces the potential for two transitions in the short term. One from the incumbent to a “new” contractor (other than incumbent); followed by a potential second transition after the GAO protest (and potential corrective action) is disposed. That would add additional costs and risk that would be lessened doing it the way the Agency is proceeding.
Describe in detail the basis for the determination that this order providers the best value, and that the price is fair and reasonable. Attach and/or summarize applicable market research, commercial prices lists, comparable GSA schedule pricing or other markers that were used in this determination.: Before award, the contracting officer will ensure that the pricing is fair and reasonable. Rates established by GSA have already been determined fair and reasonable and price analysis will be conducted to ensure the quoted rates are consistent with those on Intellizant's approved GSA Price List. Further, the price analysis will consider the level of effort and labor mix to ensure it is appropriate for the work to be performed, as well as historical information on prices previously paid. No open market costs are anticipated.
Program Manager name: Laurie VanBibber
Program Manager position title: Legacy Systems Section Chief
Program Manager email address: laurie.vanbibber@psc.hhs.gov
Program manager phone number:
Program Manager Supervisor name: Christian Burns
Program Manager Supervisor Position title: System Accounting Branch Chief
Program Manager Supervisor email address: christian.burns@psc.hhs.gov
HHS Senior Procurement Executive (SPE) signature:
Program Manager Supervisor date:
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Contract Officer's Approval name: Victoria West Estabrook
HHS Senior Procurement Executive (SPE) phone: 301-492-4729
Contract Officer's Approval date:
HHS Senior Procurement Executive (SPE) name:
DateField6:
Office of Small Business date:
OPDIV HCA date:
Concur with Acquisition: 0
Non-Concur with Acquisition: 0
HHS Senior Procurement Executive (SPE) date:
State supplies/services being procured: The purpose of this acquisition is to provide operations, maintenance, and enhancement support for the Debt Management Collection System (DMCS) on behalf of the Department of Health and Human Services (DHHS), Program Support Center (PSC), Financial Management Portfolio (FMP), Accounting Services (AS). This acquisition will provide a short bridge contract to maintain the ongoing DMCS operations and maintenance support until resolution of a protest. This bridge contract will serve as a vehicle to manage and report thousands of accounts and loan receivables due from the public that FMP is required to monitor by legislative mandate.

The Contractor shall provide the technical services to maintain and support DMCS. Tasks include: day to day operations, production, development, test instances, multiple interfaces of transaction data, and reporting requirements; maintaining all applications/programs that interface with the DMCS; providing support for all engineering aspects of the general maintenance and performance tuning of all DMCS related servers, databases, applications and web server components; providing development and coding efforts for the DMCS system related to all bug fixes, troubleshooting, system changes, reporting and reconciliation; providing user support; and professional analytical support in fulfilling the information requests related to various audits and reviews of DMCS. These services are a follow-on to contract number HHSP233201550030A issued by PSC. The Agency intends to issue a sole source award under FSS Schedule GSA Schedule 70, SIN 132 51.

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