Attachment_1-Statement_of_Work.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SOW)

GENERAL INFORMATION

Title of Project:

Service contract for TECAN instruments in ADME.

Statement of Need and Purpose:

The National Center for Advancing Translational Sciences (NCATS) needs maintenance services for two installed Tecan Freedom EVO 200 lab robots and the INFINITE 200 PRO plate reader in ADME laboratory.

Background Information and Objective:

The purpose of the NIH Therapeutics for Rare and Neglected Diseases program (TRND) is to develop new candidate drugs for individuals with rare and neglected diseases. TRND activities will build upon the NIH Roadmap to accomplish its goals including the successes of NCATS.

Our group facilitates drug discovery from the basic research lab to the pre-clinical stage. In doing so, TRND will help bridge the wide gaps in time and resources that often exist between basic research and clinical testing of new drugs. NCATS needs maintenance services for all Tecan instrumentation in our lab which covers preventive maintenance (PM), emergency repairs, and parts.

Period of Performance:

Base Period of September 27, 2019 through September 26, 2020, with three (3) one-year option periods. If the Government exercises its option(s), the period of performance will increase as listed below:

Option Option Period Option Period 1 (Contract Year 2) September 27, 2020 through September 26, 2021 Option Period 2 (Contract Year 3) September 27, 2021 through September 26, 2022 Option Period 3 (Contract Year 4) September 27, 2022 through September 26, 2023

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

• One (1) scheduled preventive maintenance visit per year

• On-site repairs in case of instrument failure

• Update installations

RFQ Number 75N95019Q00117 Attachment 1

• Telephone support between 8:00 am and 5:00 pm local time Mondays through Fridays, excluding statutory holidays

• Services performed by original equipment manufacturer (OEM) certified field service engineers or application specialists

• General response time within 48 hours

Specific Requirements:

Contractor shall provide the following services:

Specifically, NCATS requires maintenance services for two installed Tecan FREEDOM EVO 200 lab robots and the INFINITE 200 PRO plate reader. Each service intervention shall be documented in a service report provided by the contractor to the NCATS Point-of-Contact (POC). The service technician shall present a service report briefly detailing the work performed during the service visit to the POC for signature and provide a copy of the report to the POC.

For the installed Tecan FREEDOM EVO 200 lab robots, the contractor must provide the following:

One (1) scheduled preventive maintenance visit per year including:

• Cleaning and greasing

• Wear and tear parts: these typically include, but are not limited to, valves, syringes, tips, tip assemblies, and tubing

• Adjustments

• Instrument specific tests as outlined in the Service Manual

• Service Report

• Travel costs and labor

On-site repairs in case of instrument failure including:

• Spare parts, as required

• Travel costs and labor

Update installations at the time of scheduled preventive maintenance visits to be installed on the instrument to maintain reliability, usability and/or safety as recommended and required by the manufacturer (this would not include providing upgrades):

• Essential Hardware updates

• Essential Firmware updates

• Essential Software updates

Other included services:

• Telephone support between 8:00 am and 5:00 pm local time Mondays through Fridays, excluding statutory holidays

• Services performed by original equipment manufacturer (OEM) certified field service engineers or application specialists

• General response time within 48 hours

For the installed Tecan INFINITE 200 PRO plate reader, the contractor must provide the following:

Depot repair in case of instrument failure including:

• Function check and error analysis

• Calibrations and adjustments

• Spare parts, as required

• All labor costs

• Shipping documents and outbound shipment cost

Loaner instrument may be provided, as available, in the instance that the instrument should need to be sent in for repairs. When applicable, loaner shall be shipped UPS next day.

Other included services:

• Telephone support between 8:00 am and 5:00 pm local time Mondays through Fridays, excluding statutory holidays

• Services performed by OEM certified field service engineers or application specialists

GOVERNMENT RESPONSIBILITIES

NCATS will provide access to the equipment.

OTHER CONSIDERATIONS

Travel:

The contractor shall be responsible for all its travel costs.