75D30119Q69670_PR_30834.doc

REQUEST FOR QUOTATIONS

(THIS IS NOT AN ORDER)

THIS RFQ

PAGE OF PAGES

1. REQUEST NO.

75D301-19-Q-69670

2. DATE ISSUED

01/11/2019

3. REQUISITION/PURCHASE REQUEST NO.

00HCAJRB-2019-30834

4. CERT. FOR NAT. DEF.

UNDER BDSA REG. 2

AND/OR DMS REG. 1

RATING

5a. ISSUED BY

Centers for Disease Control and Prevention

Acquisition & Assistance Branch B

2920 Brandywine Road

Atlanta GA 303415539

6. DELIVERY BY (Date)

5b. FOR INFORMATION CALL (No collect calls)

c. CITY

10. PLEASE FURNISH QUOTATIONS TO

THE ISSUING OFFICE IN BLOCK 5a ON

OR BEFORE CLOSE OF BUSINESS (Date)

IMPORTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotations must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State and local taxes)

ITEM NO.

(a)

SUPPLIES/SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

POP: 2/1/2019 to 1/31/2020 or within 3 days of award.

POC CDC: TBD

Contract Specialist: Gary Morgan

Glm5@cdc.gov 770 912-3422

Include any reinstatement fee if warranted

b. 20 CALENDAR DAYS

c. 30 CALENDAR DAYS

d. CALENDAR DAYS

NOTE: Additional provisions and representations

SIGN QUOTATION

15. DATE OF

QUOTATION

a. NAME OF QUOTER

c. COUNTY

AREA CODE

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARD FORM 18 (REV. 6-95)

Previous edition not usable

Prescribed by GSA

FAR (48 CFR) 53.215-1(a)

Line Items

KMC Platform License - On-Prem

Kaltura Management Console is the all in one intuitive user interface that provides administrative access to the Kaltura Platform.

1 Each

MediaSpace Application up to 20,000 users - On-Prem MediaSpace enables community, collaboration and social activities by leveraging the power of online video. MediaSpace enables true collaboration with many contributors, moderators and viewers in a multitude of channels, projects and communities.

1 Each

YouTube Connector - On-Prem Allows one-click easy distribution of videos, along with all metadata, from Kaltura to a YouTube channel 1 Each

Platinum Support

Kaltura’s customer success team employs a consultative approach to ensure that video is being utilized as a transformative force for creativity and collaboration within our customers’ organizations. The Kaltura Customer

Care Team and Customer Success Managers (CSM) utilize their in-depth knowledge of the video space and technical expertise combined with the best practices we’ve compiled across our customer base to service our clients.

Kaltura customer success packages provide coverage for your full spectrum of needs - from mission-critical support to strategic recommendations that lead to success. Platinum customers are eligible to a dedicated Support Engineer who is familiar with the customer’s workflows, customizations and support needs. The dedicated engineer oversees the open support cases during business hours. The Platinum Customer Success Package includes: • Priority response • 24x7 Monitoring • 24x7 Community

Forum Access • 24x7 Support Portal Access • Web Case Submission • Phone Case Support • Dedicated Customer

Success Manager (CSM) • Quarterly Business Reviews • Up to 5 Support Contacts • PS Project Request Prioritization

• Executive Sponsorship 1 Each

KMC Account - On-Prem (Included) An instance of the KMC is considered an "Account", and is a collection of content, players, reporting and admin users 3 Each

KMC Admin User - On-Prem Named administrators with access to the KMC(s), who login into the system directly. These logins can be permissioned to multiple KMCs, or limited to a single KMC 10 Each

KMC Admin User - On-Prem 10 Each

CIO-CS Fee 1 Each

Statement of Work Annual Application Services:

Kaltura MediaSpace Licensing and Maintenance

CDC MediaStream

SECTION 1 – BACKGROUND

The Center for Disease Control and Prevention (CDC), located in Atlanta, GA, within the Information Technology Services Offices (ITSO) group has provided a video archive or Video on Demand system for the past decade called Streaming Media Manager (SMM). ITSO’s Meeting Management Technology (MMT) team has provided support and maintenance for this system that was created in house. Being that SMM has become outdated and antiquated, MMT requires an off the shelf product to replace the current system. After reviewing numerous candidates, Kaltura Mediaspace was identified as the best product to meet the overall needs of the organization.

Kaltura Mediaspace will provide Video On-Demand (VOD) web-based application that streams recorded videos to internal CDC users and some videos to public sites that are approved for public viewing. The Kaltura platform was chosen to replace the current Streaming Media Manager (SMM) used by CDC. Due to the resources needed to develop a new platform and keep it up to date with current streaming technologies, an outside vendor was chosen.

System administrators will be provided full access to Mediaspace application and Kaltura Management Content for application configurations. Limited access will be provided for group administrators and content providers. This acquisition is to provide unlimited access to viewers of the video content within and outside of CDC.

Being an outside vendor application licenses are required to give access to the internal CDC users of the application. Also maintenance is required to keep the system’s software and security profiles updated throughout the life of the system.

This project will build upon the current SMM system and eventually replace SMM. Kaltura Mediaspace software will provide better functionality for archiving videos and viewing videos for internal agency employees and public consumption. In addition to viewing content, users with disabilities will be provided the necessary tools to view the information in compliance with 508 protocols including captioning and audio descriptions. Content providers or uploaders will have the ability to download videos assigned to the owner of the content. Lastly, the legacy content from the SMM system will be transferred to the Kaltura Mediaspace system.

SUBSECTION A – Terms

Customer Access Licenses (CAL)

Unique CAL

Non-Unique CAL

Concurrent

Anonymous

Kaltura Mediaspace

Video On-Demand

Archive

Administrator

Group Adminstrators

Group Members

Viewers

SECTION 2 – PURPOSE

The application will be used to provide on demand viewing for all CDC & ATSDR internal network users and a media content uploading environment to provide group storage and management of video/content.

An LDAP Single-Sign on protocol with be used to authenticate users to allow viewing of content. By using LDAP in conjunction with the organizations Active Directory viewers will not need to authenticate to view videos uploaded by content provider groups. Content provider groups or group member need to authenticate to add content to the application. The content provider groups will consist of Group Administrators and Members that will manage the group’s video content.

· All users can anonymously access the system to view available content released for non-authenticated viewing

· Users will need authentication to the system as Unique CAL users to access private content

· We will utilize the 20,000 user tier for production.

· Licenses will be reviewed during the renew phase, 1-2 months prior to End of Period of Performance

The application will also be used to provide on demand viewing for external internet users of approved videos for internet consumption. External users will not need to authenticate to view content and will be considered anonymous viewers of content from DMZ application

SECTION 3 – SCOPE OF WORK

Maintenance and support will provide services to continue services of Enterprise On-Prem system and needed accounts including:

· 1 KMC Platform License - On-Prem

· 20000 MediaSpace Application - On-Prem

· 1 YouTube Connector - On-Prem

· 1 Platinum Support

· 3 KMC Account - On-Prem (Included)

· 10 KMC Admin User - On-Prem (Production)

· 10 KMC Admin User - On-Prem (Development)

SECTION 4 – TASKS TO BE PERFORMED

See Deliverables Section

Including:

· Maintenance and support for Mediaspace application

· 20,000 licenses for CDC to accommodate potential user base

· Support to configure and maintain production application & development application CDC Enterprise needed workflow

SECTION 5 – GOVERNMENT FURNISHED MATERIALS

Servers provided

MySQL Database Server – internal

Load Balancer - internal

Batch/Transcoder – internal

MediaSpace/Application Framework - internal

Streaming/API – internal

Load Balancer – external

Media Space – external

Streaming/API – external

MySQL Database Server – internal

Load Balancer - internal

Admin/Analytics Server

Batch/Transcoder – internal

MediaSpace/Application Framework - internal

Streaming/API – internal

Load Balancer – external

Media Space – external

Streaming/API – external

SECTION 6 – PERIOD OF PERFORMANCE

Period of Performance: Licenses, Maintenance, and Support

2/1/2019 – 1/31/2020 (Annual)

Option years:

Review user base licenses prior to renewal annually

interface that provides administrative access to the Kaltura

Platform.

Enterprise MediaSpace Application Fee -

Authenticated Users - On-Prem MediaSpace enables community, collaboration and social activities by leveraging the power of online video. MediaSpace enables true collaboration with many contributors, moderators and viewers in a multitude of channels, projects and communities.

20000

metadata, from Kaltura to a YouTube channel

to ensure that video is being utilized as a transformative force for creativity and collaboration within our customers’ organizations.

The Kaltura Customer Care Team and Customer Success

Managers (CSM) utilize their in-depth knowledge of the video space and technical expertise combined with the best practices we’ve compiled across our customer base to service our clients.

Kaltura customer success packages provide coverage for your full spectrum of needs - from mission-critical support to strategicrecommendations that lead to success. Platinum customers are eligible to a dedicated Support Engineer who is familiar with the customer’s workflows, customizations and support needs. The dedicated engineer oversees the open support cases during business hours. The Platinum Customer Success Package includes:

• Priority response • 24x7 Monitoring • 24x7 Community Forum

Access • 24x7 Support Portal Access • Web Case Submission •

Phone Case Support • Dedicated Customer Success Manager

(CSM) • Quarterly Business Reviews • Up to 5 Support Contacts •

PS Project Request Prioritization • Executive Sponsorship

collection of content, players, reporting and admin users

the system directly. These logins can be permissioned to multiple

KMCs, or limited to a single KMC

Section C: Clauses

CDC42.0002 Evaluation of Contractor Performance Utilizing CPARS (April 2013)

In accordance with FAR 42.15, the Centers for Disease Control and Prevention (CDC) will review and evaluate contract performance. FAR 42.1502 and 42.1503 requires agencies to prepare evaluations of contractor performance and submit them to the Past Performance Information Retrieval System (PPIRS). The CDC utilizes the Department of Defense (DOD) web-based Contractor Performance Assessment Reporting System (CPARS) to prepare and report these contractor performance evaluations. All information contained in these assessments may be used by the Government, within the limitations of FAR 42.15, for future source selections in accordance with FAR 15.304 where past performance is an evaluation factor.

The CPARS system requires a contractor representative to be assigned so that the contractor has appropriate input into the performance evaluation process. The CPARS contractor representative will be given access to CPARS and will be given the opportunity to concur or not-concur with performance evaluations before the evaluations are complete. The CPARS contractor representative will also have the opportunity to add comments to performance evaluations.

The assessment is not subject to the Disputes clause of the contract, nor is it subject to appeal beyond the review and comment procedures described in the guides on the CPARS website. Refer to: www.cpars.gov for details and additional information related to CPARS, CPARS user access, how contract performance assessments are conducted, and how Contractors participate. Access and training for all persons responsible for the preparation and review of performance assessments is also available at the CPARS website.

The contractor must provide the CDC contracting office with the name, e-mail address, and phone number of their designated CPARS representative who will be responsible for logging into CPARS and reviewing and commenting on performance evaluations. The contractor must maintain a current representative to serve as the contractor representative in CPARS. It is the contractor’s responsibility to notify the CDC contracting office, in writing (letter or email), when their CPARS representative information needs to be changed or updated. Failure to maintain current CPARS contractor representative information will result in the loss of an opportunity to review and comment on performance evaluations.

[End of Clause]

Contracting Officer (Jul 1999)

(a) The Contracting Officer is the only individual who can legally commit the Government to the expenditure of public funds. No person other than the Contracting Officer can make any changes to the terms, conditions, general provisions, or other stipulations of this contract.

(b) No information, other than that which may be contained in an authorized modification to this contract, duly issued by the Contracting Officer, which may be received from any person employed by the United States Government, or otherwise, shall be considered grounds for deviation from any stipulation of this contract.

(End of Clause)

Payment by Electronic Funds Transfer (Dec 2005)

(a) The Government shall use electronic funds transfer to the maximum extent possible when making payments under this contract. FAR 52.232-33, Payment by Electronic Funds Transfer – Central Contractor Registration, in Section I, requires the contractor to designate in writing a financial institution for receipt of electronic funds transfer payments.

(b) In addition to Central Contractor Registration, the contractor shall make the designation by submitting the form titled “ACH Vendor/Miscellaneous Payment Enrollment Form” to the address indicated below. Note: The form is either attached to this contract (see Section J, List of Attachments) or may be obtained by contacting the Contracting Officer or the CDC Financial Management Office at (404) 498-4050.

(c) In cases where the contractor has previously provided such designation, i.e., pursuant to a prior contract/order, and been enrolled in the program, the form is not required unless the designated financial institution has changed.

(d) The completed form shall be mailed after award, but no later than 14 calendar days before an invoice is submitted, to the following address:

The Centers for Disease Control and Prevention

Financial Management Office (FMO)

P.O. Box 15580

Atlanta, GA 30333

Or – Fax copy to: 404-638-5342

(End of Clause)

Invoice Submission - Part 1 (Mar 2006)

(a) The Contractor shall submit the original contract invoice/voucher to the shown below:

The Centers for Disease Control and Prevention Financial Management Office (FMO) P.O. Box 15580 Atlanta, GA 3033

(b) Please do not forget to submit a copy of each invoice directly to the Project Officer and Contracting Officer or Contract Administrator concurrently with submission to the Financial Management Office (FMO). It saves time, postage, and speeds up the payment processing by emailing the invoices to the 3 listed email addresses below:

Financial Management Office (FMO): Email: FMOAPINV@CDC.GOV, Fax: 404-638-5324

Contracts Specialist: Philip Denis, 770-488-2934

Contracting Officer’s Representative (COR): TBD

(c) The Contractor is required to submit a copy of each invoice directly to the Project Officer concurrently with submission to the Contracting Officer.

(d) In accordance with 5 CFR part 1315 (Prompt Payment), CDC's Financial Management Office is the designated billing office for the purpose of determining the payment due date under FAR 32.904.

(e) The Contractor shall include (as a minimum) the following information on each invoice:

(1) Contractor’s Name & Address

(2) Contractor’s Tax Identification Number (TIN)

(3) Purchase Order/Contract Number and Contract Number, if Appropriate

(4) Invoice Number

(5) Invoice Date

(6) Contract Line Item Number and Description of Item

(7) Quantity

(8) Unit Price & Extended Amount for each line item

(9) Shipping and Payment Terms

(10) Total Amount of Invoice

(11) Name, title and telephone number of person to be notified in the event of a defective invoice

(12) Payment Address, if different from the information in (c) (1).

(13) DUNS + 4 Numbers

(End of Clause)

OTHER

(See Schedule)

FOB

DESTINATION

7. DELIVERY