Questions_02March2018.pdf

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Attached to
Online Language Learning Federal contract opportunity
Solicitation number
70SBUR18Q00000123
Issued by
Department of Homeland Security US Citizen and Immigration Services

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Questions 02March2018

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Question Number

Questions and Comments Response

1 What is the preferred method of setup? Including integration with the spoken of LMS systems

Users requesting an account in your service must be able to navigate to the new account request exclusively from a link in the USCIS LMS.

Once the new account is created via that link, then users can access your service via any web-enabled device. The account data stored in your service must not require the user to enter any sensitive, personally identifiable information such as birthdate, address, etc. No completion / status information is expected to be returned to the USCIS LMS, though there is interest in exploring periodic reports capabilities that could be used to "ingest" data into the LMS when a course or curriculum in your service has been completed.

2 Security Requirements Attachment: What sections of attachment 2 apply to contractors who provide all services required by this contract remotely (not at USCIS or other government facilities)?

Clause 5 in its entirety applies to all individuals providing services on behalf of the USCIS contract.

3 Security Requirments Attachment, Security Clause 5: In regards to mandatory annual and one-time training, which employees of our organization does this apply to? How long is each training, where is each training held, and when is each training available.

The training applies to all individuals providing services on the behalf of the USCIS contract. Each training can range from approximately 20 minutes to a few hours in length. The trainings are available online and will be available once the individual have been approved by the Office of Security and Integrity to begin supporting the contract.

4 pg 46, 4) USCIS branded, question C.: pg 46, 4) USCIS branded, question C. What is expected of this PDF for the USCIS Website?

USCIS will provide a PDF with the DHS/USCIS logo after award to be utilized.

March 2, 2018 U.S. Citizenship & Immigration Services (USCIS)

Human Capital & Training (HCT)

70SBUR18Q00000123

Industry Questions and Comments

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