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Amendment #2 Questions and Responses
| Question # |
| Reference |
| Question |
| Response |
| 1 |
| SOW 4.1.2 |
| What specific application will the FBI certified printer be used for? Will we need to print fingerprint cards? |
| The SOW is not stating that the equipment listed in paragraph 4.1.2 is a requirement, it is stating that these pieces of equipment, if used, must be registered with CBP and the Office of Professional Responsibility. |
| 2 |
| SOW 4.1.2 |
| What type of documents are required to be scanned by the flatbed scanner? |
| The SOW is not stating that the equipment listed in paragraph 4.1.2 is a requirement, it is stating that these pieces of equipment, if used, must be registered with CBP and the Office of Professional Responsibility. |
| 3 |
| SOW 4.1.2 |
| Can we photographically capture documents instead of using a flatbed scanner? |
| The SOW is not stating that the equipment listed in paragraph 4.1.2 is a requirement, it is stating that these pieces of equipment, if used, must be registered with CBP and the Office of Professional Responsibility. |
| 4 |
| SOW 4.1.2 |
| Can we photographically capture and validate drivers licences instead of using a drivers license reader? |
| The SOW is not stating that the equipment listed in paragraph 4.1.2 is a requirement, it is stating that these pieces of equipment, if used, must be registered with CBP and the Office of Professional Responsibility. |
| 5 |
| SOW 4.1.2 |
| Our fingerprint capture systems use touch screens for user interface. Will it be acceptable to use an on-screen touch signature capability rather than a stand-alone signature pad? |
| The SOW is not stating that the equipment listed in paragraph 4.1.2 is a requirement, it is stating that these pieces of equipment, if used, must be registered with CBP and the Office of Professional Responsibility. |
| 6 |
| SOW 4.2 |
| Could CBP provide historic applicant location information for us to determine our network coverage for the requirement: The Contractor shall provide fingerprint services within a sixty (60) highway-mile radius of the employee or candidate’s zip code to meet CBP’s background investigation timeline and other requirements addressed in this SOW. |
| We hire nationwide with the greatest concentration of applicants along the Southern Border and current employees are dispersed nationwide with a concentration in the DC area. |
| 7 |
| SOW 4.2 |
| Can CBP provide locations of the current network coverage for this program, if the historic applicant location information is not shareable? |
| We have limited physical locations and depend on a paper process to supplement. We are looking to expand the physcial locations to meet our needs. |
| 8 |
| SOW 2.3.4 and 4.2.1 |
| Can you provide information on fingerprinting volume in Puerto Rico, the U.S. Virgin Islands, Guam, and Saipan. |
| Historically, we fingerprint an average of approximately 100-125 applicants per month across these locations, this is subject to change as we cannot predict our hiring needs |