6923G524Q0408 QA.pdf

RFQ: 6923G524Q0408

Amendment #0001 – Questions and Answer

# Questions Answers

1 We would like to know if this is a brand‐new contract OR if there is (was) an incumbent performing these services.

This is a brand‐new requirement.

2 Are there any specifications or elements that you require or recommend for the proposal submission

(including but not limited to formatting, font, price structure, technical info)?

See attachments on SAM.gov;

this information is listed within the RFQ 6923G524Q0408.

Pricing shall be input in Attachment B.

3 Regarding Fringe Benefits/Amount ‐ do you have information on that or a federal website we can access to gather that information?

See attachment

WD_2015_4169.

4 Do you require Background Checks on the employees providing the service?

Yes, on‐site contractors are required to go through a background investigation.

5 Uniforms/UpKeep ‐ What are the requirements of uniform and as the contractor can we invoice these/upkeep under Other Direct Costs (ODC)?

Uniforms shall adhere to the “Contractor Personnel Dress Code” listed within the Attachment A. Anything that is not included in their fully burdened labor rate, shall be included in ODCs.

6 Will the Contracting Officer Representative (COR) be on site at the Seaway Visitor Center located in Massena, NY?

The COR will be located in Massena, NY.

7 As the contractor and the employee of record for the staff providing the service, our employees are compensated weekly and we would invoice weekly as well. Will that process be sufficient?

Yes, the contractor shall refer to Prompt Payment Act ( 31 U.S.C.3903) and prompt payment regulations at 5 CFR Part 1315.

8 Will the government offer a site visit of the visitor center?

The Government will not be offering a site‐visit.

9 Would the government please confirm that we should map the Tour Guide position to the Park Attendant on the SCLS Wage Determination?

No, contractors shall use the Exhibit Specialist listed.

10 We request that a price breakdown be required as part of the proposal submission and that the government conducts a price realism analysis of each offer. This will ensure that offerors comply with the wages and fringe benefits required under the Service Contract Labor Standards (SCLS).

This solicitation will result in a firm fixed price contract, a price analysis will not be conducted.

11 When will tour services begin at the new visitor center? Services will begin 05/01/2024.

12 Would the government please provide the size and quantity of exhibits that is required for light cleaning?

Light cleaning would consist of exhibits sized as follows:

2 tablet sized.

6 small TV screen sized.

3 medium TV screen sized.

2 cars sized steering wheels.

8’ X 5’ table covered with glass that would need wiping down with a soft cloth and appropriate cleaning solution (if needed) periodically during operating hours.

13 Would the government please provide more details on the special events, including the details on specialized tours and the specific assistance needed for event‐specific activities or requirements. How many tour guides are required to provide the 12‐hour coverage for special events?

12 hours would be the maximum for special events.

The Grand Opening in May 2024 will require additional tour guides (3‐4) for groups of VIP guests touring the facility.

Annually, we will have 2‐3 events (TBD… opening of Seaway, Memorial Day, July 4th) and may need to scale up by 3‐4 guides above normally required staffing level. Staggering of shifts could be utilized to cover anticipated peak hours to lessen amount needed overall

14 We understand that per Section 4.4 of the PWS that Tour Guide coverage outside the normal operational hours is required for special events. Please confirm that we should incorporate overtime wages in the pricing for this line item.

Yes.

15 What time will special events take place? During seasonal operating hours (Up to 12 hours per event, 2‐3 events annually).

16 Will the government update Attachment B to include a separate line item for the Program Manager? As it stands, Attachment B only allows the bidder to propose an hourly rate for the Tour Guide position.

Offerors have the flexibility to propose their own staffing solutions based on their expertise and their understanding of the requirements. Offerors are encouraged to submit a response in accordance with their technical approach.

17 Is the government requesting the offeror's Hourly Bill Rate or Hourly Wage in Attachment B? The attachment currently indicates hourly wage.

The Government is requesting the bill rate.

18 Would the government please provide more details regarding the specific dress code?

A polo shirt with khaki pants or shorts would suffice. Green or white shirt, all tour guides shall match.

19 What is the government’s specific requirement for tour guide identification? Are we permitted to issue name tags and lanyards?

The guides need to be easily identifiable by the visitors.

Guides shall have a name tag and lanyard to hold their federal ID badge.

20 Would the government please specify, if applicable, the required clearance level

The position sensitivity for Tour Guides at the Visitor Center is Low Risk (Tier 1).

21 What is the turnaround time for new hires to be processed through security?

The approximate turnaround time for new hires to be processed through security is 5

– 10 business days.

22 Which positions are currently vacant? There is no current contract in place.

23 In reference to Section 6.0 (H), Physical Security, would the government please provide the specific duties the contractor needs to perform to meet the requirements?

The contractor will be responsible for all federal property issued, i.e. contractor federal access badges and access key cards. Contractors shall have a physical security plan in place to manage and maintain control of issues federal property.

24 Would the government please confirm that we are to only include fully burdened labor rates in our proposed firm fixed price, and that other costs, including uniforms, and any other government approved equipment purchases, may be charged to the government on a cost‐ reimbursable basis?

The contractor shall provide fully burdened rates as firm fixed priced and ODCs are cost‐ reimbursable.

25 How much will the government allocate to Other Direct Costs (ODCs)?

The determination labor categories, and associated hours, to include ODCs are at the discretion of each offeror.

Offerors have the flexibility to propose their own solutions based on their expertise and their understanding of the requirements. Offerors are encouraged to submit a response in accordance with their technical approach.