6-RFP-225-08-044-SVC Master Solicitation Document.pdf

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Attached to
On Call Solution & Schedule Management System State and local contract opportunity
Solicitation number
RFP-225-08-044-SVC
Issued by
Bexar County, Texas

About this file

This is a Master Solicitation Document (RFP-225-08-044-SVC) from University Health, a political subdivision of Texas, seeking an On Call Solution & Schedule Management System. The Request for Proposal seeks a vendor to provide a comprehensive system with a three-year initial contract term and two potential one-year renewal periods. The solicitation will be conducted through University Health's Bonfire e-Procurement Portal, with responses evaluated across seven key criteria: Company Background (3 points), Functionality (46 points), Integrations (15 points), Security & IT Management (16 points), Implementation (10 points), and Price (10 points), totaling 100 points.

The solicitation emphasizes vendor engagement and subcontracting opportunities, with no unlawful discrimination against vendors based on race, color, religion, sex, age, national origin, or disability. Vendors must register on the Bonfire e-Procurement Portal and may be required to submit a Good Faith Effort Plan detailing subcontracting opportunities. University Health is an academic medical center partnered with UT Health San Antonio, operating multiple hospitals and over 30 clinics, and utilizing the Epic medical records system. The procurement process includes mandatory vendor credentialing through Symplr for accessing University Health facilities, with specific requirements for construction services, vendors, and contractors.

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Other files attached to On Call Solution & Schedule Management System, newest first.
File Type Posted
4-EXhibit B- Terms and Conditions State-County Law Amendment 5-15-24.pdf PDF
2-Exhibit C-UH Cybersecurity TC Amendment - 7Jun2023.pdf PDF
3-Exhibit A- Standard Purchase Terms and Conditions 072825.pdf PDF
1-Exhibit D- UH Hosted Cybersecurity TC Amendment - 7Jun2023.pdf PDF
5-Exhibit E- IT Security Questionnaire V16.docx DOCX document

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Text version

Company Name: ___________________________ RFP-225-08-044-SVC

Revised 7/28/2025 Page 1 of 14

MASTER SOLICITATION DOCUMENT

RFP-225-08-044-SVC

On Call Solution & Schedule Management System

TABLE OF CONTENTS

1. UNIVERSITY HEALTH BACKGROUND

2. PROJECT BACKGROUND AND SCOPE OF SERVICES

3. GENERAL TERMS AND CONDITIONS

4. SOLICITATION INSTRUCTIONS

5. EVALUATION CRITERIA

6. RESPONSE FORMAT

7. ADDITIONAL INFORMATION

SOLICITATION ATTACHMENTS:

Exhibit A- University Health Standard Terms and Conditions Exhibit B- Buyer Bexar County Hospital District dba University Health’s State/County Law Amendment Exhibit C- University Health Cybersecurity Terms and Conditions Exhibit D- University Health Hosted Cybersecurity Terms and Conditions Exhibit E- IT Security Questionnaire V16

By signing the proposal, the Respondent acknowledges that all facts contained in it are true to the Respondent’s best knowledge and that University Health may rely upon such and that the Respondent has read the entire document and agreed to the terms therein. The undersigned, by his/her signature, represents that s/he is authorized to bind the Respondent to fully comply with the Specifications, Scope and General Requirements for the amounts shown on the accompanying pricing schedule and by signing the proposal, the Respondent acknowledges that all facts contained in it are true to the Respondent’s best knowledge and that University Health may rely upon such.

Name and Address of vendor Company Name _________________________________

Contact Name _________________________________

Address _________________________________

City, State & Zip _________________________________

Telephone No. _________________________________

E-mail address: ________________________________

Name and Title of Person Authorized to Sign Offer (Failure to sign shall result in rejection of offer)

Print Name _______________________________________

Title _______________________________________

Signature *

Original must be signed in Ink.

Date _______________________________________

Revised 7/28/2025 Page 2 of 14

1. UNIVERSITY HEALTH BACKGROUND

The Bexar County Hospital District d/b/a University Health, herein after ‘University Health,’ is a political subdivision of the State of Texas, and is a nationally recognized academic medical center and comprehensive network of clinics owned by the people of Bexar County. By law, University Health is a tax-exempt entity. For more than 100 years, University Health has been here to heal, improve health, train the next generation of medical professionals and ensure the people of San Antonio, Bexar County and South Texas have access to high quality care close to home. Specialized services include the region’s only Level I trauma center for both adults and children, a nationally renowned transplant institute, an institute for public health, and maternal and neonatal intensive care centers designated at the highest levels by the State of Texas. All University Health locations utilize the Epic medical records system, enabling care teams to have a complete look at their patients’ medical history and current diagnoses. Patients can also see their records, make appointments, message their care teams and so much more on their phone or computer with Epic’s MyChart. University Health is a Magnet healthcare organization, a designation of the American Nurses’ Credentialing Center which is the “gold standard” of excellence in patient care.

In partnership with UT Health San Antonio, University Health is an academic medical center and a hub of innovation and discovery, committed to delivering patient-centered, culturally competent, high-quality and compassionate care, based on a strong foundation of outcomes‐based research and innovative teaching. Clinical locations include University Hospital, a 700-bed acute care hospital and South Texas’ Lead Level I trauma center, University Health Women’s & Children’s Hospital, a 300-bed hospital dedicated to the unique needs of women, babies and children. The University Health care network includes more than 30 clinics providing primary, specialty, and preventive health services, and five outpatient dialysis centers. University Health Palo Alto Hospital on the South Side and University Health Retama Hospital on the North East side are scheduled to open in 2026-27. University Health non-profit organizations include Community First Health Plans, University Medicine Associates and University Health Foundation. Learn more online at www.UniversityHealth.com.

Procurement opportunities may currently be found in the San Antonio Express-News.

Construction/architectural engineering projects are usually advertised in the Sunday edition. Online Procurement opportunities are available on University Health’s website:

https://universityhealth.bonfirehub.com

2. PROJECT BACKGROUND AND SCOPE OF SERVICES

This information can be found under the posting for this solicitation located at https://universityhealth.bonfirehub.com.

3. GENERAL TERMS AND CONDITIONS

3.1 Group Purchasing Organizations (GPOs) and Cooperative Contracts (COOPs): –

University Health Participates in many different GPOs and COOPS. If your company participates in any Buying Groups and is awarded a contract, all sales, contracts and orders will be reported back to the respective GPO or COOP. If the response submitted falls under a GPO or COOP state which one in your submittal response to this solicitation. University Health is a member of the following GPOs and COOPS: Premier Inc., Intalere (Amerinet), First Choice, Omnia Partners, Purchasing Solutions Alliance, TxMAS, the Texas Department of Information Resources (DIR) and others.

http://www.universityhealth.com/ https://universityhealth.bonfirehub.com/

Revised 7/28/2025 Page 3 of 14

3.2 Formal Competitive Process: This solicitation is a formal competitive process. All questions or other matters related to this solicitation must be directed only to University Health Procurement Services through the Vendor Discussion section as instructed in section 4.1 of this solicitation. Any Respondent, including those currently contracted with University Health, who fails to comply with this limitation, may be disqualified from the selection process.

3.3 University Health reserves the right to:

(a) At its sole discretion, reject any and all responses, to waive any informality, or to change the listed dates.

(b) Request clarification of information submitted and to request additional information of one or more Respondents.

(c) At its sole discretion, modify or suspend any and all aspects of the selection process, including, but not limited to this solicitation, and all or any portion of the selection process subsequent to the solicitation, to obtain further information from any Respondent, to waive any defects as to form or content of the solicitation or any other step in the selection process, and to accept or reject any Respondent for entry into any contract.

(d) Award the contract to another Respondent(s) if the initially selected Respondent(s) does not execute a contract within thirty (30) days after the acceptance of the response by University Health.

(e) Without further discussion, award one contract to a single or multiple companies after receipt of proposals. Therefore, University Health emphasizes the importance of submitting the most favorable terms in the initial response.

3.4 Respondent Submittals/Responses: The Respondent understands and acknowledges the following:

(a) Respondents who submit a response to this solicitation do so at their own expense. Any costs incurred during the development, preparation, and submission of solicitation responses shall be borne solely by the Respondent. University Health will not pay or reimburse any respondent for costs related to this solicitation or negotiation of any contract.

(b) A Respondent who does not respond to this solicitation by the due date will be eliminated from the selection process. Responses are due to Procurement Services in accordance with the specifications of this solicitation.

(c) Any response may be withdrawn up to the date and time specified for the submission of the responses. Any response not so withdrawn shall constitute an irrevocable offer, for a period of one-hundred twenty (120) days from final due date of submission, to provide to University Health the services proposed, or until one or more of the responses have been accepted and approved by University Health.

(d) University Health will independently verify the respondent’s ability to perform as proposed.

(e) The issuance of this solicitation does not imply any commitment on the part of University

Health nor any of its individual representatives to accept in part or in whole any of the submitted proposals.

(f) Any agreement or contract resulting from the acceptance of a response shall be approved by University Health. The contract shall contain, at a minimum, applicable provisions of this solicitation. University Health reserves the right to reject any proposed agreement that does not conform to the terms and conditions and any University Health requirements for agreements and contracts.

(g) Material exceptions to the solicitation, including terms and conditions, delivery, specifications, or payment terms may constitute grounds for rejection of the submission.

Revised 7/28/2025 Page 4 of 14

(h) University Health, at its sole discretion, may reject any response/submittal that is incomplete or does not meet minimum/mandatory requirements and/or scope.

(i) University Health, at its sole discretion, may select more than one vendor(s) which best serve University Health’s interests.

3.5 Respondent Waiver: By Respondent’s submission of a response to this solicitation, Respondent waives any claim against University Health by reason of any or all of the following:

(i) any aspect of this solicitation, the selection process or any part thereof, (ii) any informalities or defects in the selection process, entering into any agreement, the failure to enter into an agreement, any statements, representations, acts, or omissions of University Health, (iii) the exercise of any discretion set forth in or concerning any of the foregoing, and any other matters arising out of all or any of the foregoing.

3.6 Open Records: University Health is a political subdivision of the State of Texas, and is subject to the provisions of the Texas Public Information Act (Texas Government Code, Chapter 552).

Respondents are hereby notified that all information submitted to University Health under this RFP may be subject to public disclosure under the law. University Health assumes no liability for the public disclosure of any information submitted in response to this RFP. If Respondent is specifically required for its response under the RFP to submit confidential or proprietary information, Respondent must clearly label any information as such to include marking the document’s header or footer in red as “CONFIDENTIAL,” and submitting along with the label a written explanation of such confidentiality. University Health may endeavor to protect such records from disclosure, but is unable to guarantee that they will not be publicly disseminated in the future.

3.7 Advertising: The Respondent shall not use University Health’s name, logos, images, or any data or results arising from this solicitation, or a contract awarded pursuant to such, as a part of any commercial advertising without first obtaining the prior written consent of the Executive Director of Procurement Services and the Senior Vice President of Corporate Communications.

3.8 License and Permits: The successful Respondent shall obtain and maintain in full force and effect all required licenses, permits, and authorizations necessary to perform the awarded contract. The successful Respondent shall supply University Health with evidence of such licenses, permits, and authorizations. This evidence shall be submitted subsequent to the contract award. All costs associated with any such licenses, permits, and authorizations shall have been included by the Respondent in its proposal response.

3.9 Business Associate Information and Safeguards: If Respondent is awarded a contract and is deemed a Business Associate, Respondent shall use appropriate safeguards to prevent use or disclosure of the PHI other than as provided for by the contract or by law. Respondent shall implement a comprehensive written privacy and security program that includes administrative, physical and technical safeguards that reasonably and appropriately protect the confidentiality, integrity and availability of ePHI that it creates, receives, maintains or transmits on behalf of University Health in compliance with the HITECH Act. Respondent shall provide University Health with a copy of its privacy and security program prior to the execution of any Agreement.

Respondent further shall provide University Health with information concerning such safeguards as University Health may from time to time request.

3.10 Vendor Credentialing Services: University Health has partnered with Vendor Credentialing Service, LLC. d/b/a Symplr (“Symplr”) to provide credentialing services for University

Revised 7/28/2025 Page 5 of 14

Health. University Health requires all vendors and contractors to obtain a credential if accessing any Health facilities. Vendors and contractors are solely responsible for any and all costs incurred by it as part of the credentialing process. NOTE: This process only applies to the awarded Respondent(s). Awarded vendors and contractors must have all employees that will be inside any University Health facility submit to this process. Only approved employees will be allowed to enter any University Health facilities.

Credentialing Process for Construction Services (General Contractors (prime), Architects, Engineers, etc.): Contact Symplr at GC@symplr.com and designate your preferred sign-up option.

(a) Individual Invitation: If you select this option, each individual contractor’s employees will receive a personal URL inviting them to complete the credentialing process for on-site work.

(b) Corporate Invitation: If you select this option, a main contact from your organization will sign an agreement and receive access to a free manager account with Symplr. This person will then send out the invites to all contractor’s employees that need to complete the credentialing process for on-site work.

Credentialing Process for All Other vendors: Please visit https://www.symplr.com to complete vendor credentialing.

3.11 Access to University Health Facilities: The Respondent understands, acknowledges and agrees to the following:

(a) All vendor representatives, desiring access to University Health facilities must have an approved appointment, be credentialed through the vendor credentialing system and register each time access is required. All of these requirements must be met prior to access being granted for entrance to University Health properties.

(b) Upon approval of the vendor credentialing process, to gain access to the desired facility/department, the vendor representatives are to register, at the designated vendor credentialing location indicated in the Vendor Protocol Book, retrieve the appropriate photo ID badge and authorization to proceed to their destination.

(c) Unannounced visits to any area or facility are not allowed.

(d) Access to individual areas in University Health facilities is determined by the sensitivity of each area and the vendor representative’s level of access. Vendor representatives will be permitted access only to those areas for which their credentialing is authorized and approved.

(e) Vendor representatives are not allowed to visit areas beyond their level of access.

(f) Vendor representatives should conduct business from 9 a.m. to 5 p.m. on weekdays unless a duly authorized individual from University Health specifically requests visitation or if there is a specific need to conduct business during alternative hours of the day or on weekends (i.e., in-service training, delivery of a product required to address an urgent patient need or emergency, or other bona-fide need).

(g) Meetings between vendor representatives and University Health staff may not take place in patient care areas.

(h) Vendor representatives may not post any notices that promote their products or a program that they are sponsoring. Program notices must be posted by the University Health representative responsible for that program and in accordance with University Health policies for posting notices.

mailto:GC@symplr.com https://www.symplr.com/

Revised 7/28/2025 Page 6 of 14

(i) The vendor credentialing and registration process must be completed and approved before a vendor representative will be allowed to be present during procedures.

(j) Vendor representatives are strictly prohibited from having direct patient contact or operating any medical equipment that is in direct patient contact. Vendor representatives that have approved credentialing and access to the Surgical Services area must comply with perioperative policies and procedures.

3.12 Contract and Contract Conditions: If awarded a contract, Respondent agrees to the following:

(a) Contract Term: The contract will be awarded for the term outlined in this solicitation, commencing from the date of award. If delays in the solicitation process result in an adjustment of the anticipated contract effective date, the Respondent agrees to accept a contract for the full term of the contract. Unless otherwise specified in this solicitation, the initial contract term is a three (3) year term with two (2) one (1) year renewal periods.

(b) Contract Renewal Periods: The contract may be renewed for the number of years outlined in this solicitation. Any renewal of the contract under this provision will be put into effect by mutual agreement between University Health and the Contractor. The original terms and conditions will remain in effect for any renewal period.

(c) Contract Transition: In the event services end by either contract expiration or termination, it shall be incumbent upon the Contractor to continue services, if requested by the Executive Director of Supply Chain Management, until new services can be completely operational.

The Contractor acknowledges its responsibility to cooperate fully with the replacement Contractor and University Health to ensure a smooth and timely transition to the replacement Contractor. Such transitional period shall not extend more than one-hundred twenty (120) days beyond the expiration date of the contract, or any extension thereof. The Contractor will be reimbursed for services during the transitional period at the rate in effect when the transitional period clause is invoked by University Health.

(d) Price must remain firm and fixed for the duration of the contract term or agreed upon renewal options.

3.13 Oral Presentations: As part of the selection process, Respondent(s) may be asked to make oral presentations. If an oral presentation is requested, the Respondent(s) may be asked to elaborate on elements of their response and to demonstrate understanding of University Health’s request.

The process of evaluating proposals and conducting any subsequent interviews may extend, at a minimum, one month following the solicitation deadline.

This solicitation or request to make an oral presentation shall not obligate University Health to accept or contract for any services whatsoever. University Health reserves the right to request additional information or material deemed necessary to assist in the selection process and to modify or alter any or all of the requirements herein. In the event of a modification, all Respondent(s) who submit timely responses will be given an opportunity to modify their responses in the specific areas affected.

3.14 Certificate of Interested Parties – Form 1295: In 2015, the Texas Legislature adopted House Bill 1295. The law states that a governmental entity or state agency may not enter into certain contracts with a business entity unless the business entity submits a disclosure of interested parties to the governmental entity or state agency at the time the business entity submits the signed contract to the governmental entity or state agency. The law applies to a contract of a governmental entity or state agency that either (1) requires an action or vote by the governing body of the entity or agency before the contract may be signed or (2) has a value of at least $1

Revised 7/28/2025 Page 7 of 14 million. The disclosure requirement applies to a contract entered into on or after January 1, 2016. To obtain additional information on HB 1295, to learn more about Texas Ethics Commission’s process to create a new account or to complete an electronic version of Form 1295 for submission with a signed contract, please go to the following link:https://www.ethics.state.tx.us/filinginfo/1295/. In the event of any contract award related to this solicitation and is in excess of $250,000, the pending awarded vendor must submit and return to University Health Form 1295 with any signed contract agreement. Failure to return this form along with a signed contract, the Executive Director of Procurement Services will deem the contract document as incomplete and not eligible for approval and execution.

3.15 University Health’s Accreditation by the Joint Commission: If applicable, the awarded Contractor shall review all information available to it concerning The Joint Commission’s accreditation of University Health. Contractor and its personnel shall perform the work in strict compliance with The Joint Commission Accreditation Standards, and any other standards of The Joint Commission that are or become applicable to the Project. If the Contractor determines either that, the Project Coordinator or any other service provider is unaware of information concerning the Joint Commission provided by the Contractor or that any of them is acting in violation of Joint Commission standards, then Contractor shall notify or otherwise report such violation to University Health. Under no circumstances shall Contractor actively or passively cause, or knowingly permit others to cause University Health to be in violation of The Joint Commission standards. The awarded vendor shall submit performance improvement results to University Health’s Quality Services Department at least four (4) times a year or as directed by University Health’s calendar and using University Health’s standard reporting format. The vendor shall maintain all conditions set out by any regulatory body overseeing University Health, including, but not limited to The Joint Commission, Texas Department of Health, and Texas State Codes.

4. COMMUNICATION AND SOLICITATION INSTRUCTIONS

University Health will communicate all solicitation documents and addenda using the Bonfire Hub website, https://universityhealth.bonfirehub.com for the following activities:

● To post the solicitation

● To receive any questions or inquiries

● To issue any associated addenda

● To post award notice

4.1 Vendor Questions: To contact University Health or ask questions in relation to this solicitation, respondents must register with University Health’s e-procurement portal at https://universityhealth.bonfirehub.com and initiate the communication electronically through the Vendor Discussions section of the project posting for this solicitation. University Health will not accept any respondent’s communications by any other means, except as specifically stated in this solicitation. Vendor’s questions regarding any aspect of this solicitation shall be submitted no later than the date and time specified in the project posting for this is solicitation. Questions should be asked in consecutive order, from beginning to end, following the organization of the solicitation. Questions received after the deadline identified above will not be addressed, answered, nor acknowledged. University Health is not obligated to respond to any question. However, if University Health decides to answer questions in writing, then University Health will post the responses to those questions and answers in the form of an https://www.ethics.state.tx.us/filinginfo/1295/

Revised 7/28/2025 Page 8 of 14 addendum to the solicitation.

4.2 Pre-Submittal Conference and Site Walkthrough: If applicable, pre-submittal conferences and site walks will be scheduled for the date and time specified in the Events section of the project posting for this solicitation at https://universityhealth.bonfirehub.com. Attendance is not required for the pre-submittal conference in order to submit a response; however, is strongly encouraged. This conference offers attendees the opportunity to ask representatives of University Health questions about the solicitation.

After the conference, or Site walk, prospective Respondents may submit written questions in accordance with Section 4.1.

4.3 Addenda: Any portion of the solicitation may be updated in accordance with this section. If University Health, for any reason, determines that it is necessary to provide additional information relating to this solicitation, such information will be communicated through the Public Notice and the addendum document posted in the Supporting Documentation section of the project posting for this solicitation at https://universityhealth.bonfirehub.com. Each addendum forms an integral part of this solicitation and may contain important information, including significant changes. Respondents are responsible for obtaining all addenda issued by University Health. Vendor responses may be changed, but only before the Submission Deadline.

Proponents wishing to change their submission may do so before submitting their response through the e-Procurement Portal.

4.4 Responses: Respondents are encouraged to submit solicitation responses through the project posting for this solicitation at https://universityhealth.bonfirehub.com. Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

Respondents should contact Bonfire at support.bonfire@eunasolutions.com for technical questions related to submissions or visit Bonfire’s help forum at https://vendorsupport.gobonfire.com. Submission materials should be prepared in the file formats listed under Requested Information for this opportunity in the Bonfire Portal. The maximum upload file size is 1000 MB. Documents should not be embedded within uploaded files, as the embedded files will not be accessible or evaluated.

Vendors that elect to provide hard copy responses must download all documents, complete, sign and return one (1) printed copy and one flash drive (thumb drive) containing electronic versions of all responsive documents. All documents, printed and electronic, must be clearly labeled and in the order requested in the solicitation documents. All information required in this solicitation shall be furnished or the response may be deemed non-responsive. The Respondent shall print or type his or her name and manually sign the Solicitation document and Schedule (if applicable). Responses shall be enclosed in a sealed envelope/package. The name and address of the vendor, the date and hour of the opening, solicitation number, and title of the solicitation must be marked on the outside of the package. Any costs incurred during the development, preparation, and submission of solicitation responses shall be borne solely by Respondent.

Hard copy responses will be mailed or hand delivered to:

University Health - Business Center One Procurement Services Department – Brenda Martinez

5800 Farinon Drive San Antonio, TX 78249 https://universityhealth.bonfirehub.com/ https://universityhealth.bonfirehub.com/ https://universityhealth.bonfirehub.com/ mailto:support.bonfire@eunasolutions.com https://vendorsupport.gobonfire.com/

Revised 7/28/2025 Page 9 of 14

All submissions, regardless of method of return, must be received no later than due date and time listed the project posting for this solicitation at https://universityhealth.bonfirehub.com.

Any submission not received by the designated date and time and/or responses that do not contain the proper documents or copies may be rejected.

5. EVALUATION CRITERIA

Each proposal will be evaluated on its responsiveness to the questions contained in this solicitation regarding the Respondent’s experience and qualifications, scope of services, quantitative capabilities, organizational and financial stability, compensation requirements or other requirements listed below.

EVALUATION CRITERIA MAX POINTS

Company Background 3 Functionality 46 Integrations 15 Security & IT Management 16 Implementation 10 Price 10

Total Points 100

6. RESPONSE FORMAT

University Health desires that the response to the solicitation be as succinct as possible, while still providing sufficient information for evaluation of the Respondent’s qualifications, approach, and ability to meet University Health’s needs in a responsive and cost-effective manner. In that regard, University Health requests that the responses generally follow the format of the project posting outlined below found at University Health (bonfirehub.com), and that the Respondent address all of the questions posed in this solicitation.

Supporting Documentation: This contains the solicitation document and any associated attachments such as Terms and Conditions, drawings and exhibits. These documents are to be reviewed, downloaded and returned in the appropriate Requested Information section.

Requested Information: This contains the following two sections:

Solicitation Documents

• Solicitation Document Questionnaire – to be downloaded, completed and submitted.

• Returned Supporting Documents – This section is where the Supporting Documentation requested above will be submitted.

Responsive Information

• Responsive Information Questionnaire – to be downloaded, completed and submitted.

https://universityhealth.bonfirehub.com/portal/?tab=openOpportunities

Revised 7/28/2025 Page 10 of 14

• Responsive Information Documents – This section is where any documents requested in the Responsive Information Questionnaire section will be submitted. Respondent may also use this area to provide any additional supporting documentation for this section.

• Price/Bid Table (when applicable) – To be downloaded, completed and submitted.

7. ADDITIONAL INFORMATION

7.1 University Health Standard Terms and Conditions and Buyer, Bexar County Hospital District dba University Health’s State/County Law Amendment

Attach a signed copy of University Health’s Standard Terms and Conditions and the Buyer, Bexar County Hospital District dba University Health’s State/County Law Amendment with your solicitation response in the Requested Information, Returned Supporting Document section of the posting for this project at https://universityhealth.bonfirehub.com.

Precedence of University Health’s Standard Terms and Conditions: The contract resulting from this procurement shall consist of the specification included herein, University Health’s Standard Terms and Conditions, any addenda to this solicitation, the Respondent’s proposal, and University Health’s Contract Term Sheet. In the event of a conflict between the provisions of this solicitation, including any amendments to this solicitation, and the Respondent’s proposal, the solicitation and/or the amendment shall govern.

NOTE THE FOLLOWING REGARDING UNIVERSITY HEALTH’S STANDARD TERMS

AND CONDITIONS:

In submitting a response, the Respondent will be deemed to have agreed to each clause of the solicitation and University Health’s Standard Purchase Terms and Conditions unless the vendor’s response clearly identifies an objection, sets forth the basis for the objection, and provides substitute language addressing the Respondent’s concerns.

If a company is taking exception to the University Health’s Standard Terms and Conditions, the company must submit with the response the proposed exceptions. Any sections that are not applicable indicate so by placing “N/A” beside the appropriate section. Any other revisions to the University Health’s terms and conditions will have to be approved by the Procurement Services Department and University Health Legal Counsel. However, if a company presents what is considered excessive exceptions or additions to University Health’s Standard Terms and Conditions as deemed unacceptable or not in the best interest to University Health, University Health reserves the right to consider the proposer non-responsive and therefore will be removed from consideration.

Revised 7/28/2025 Page 11 of 14

7.2 Vendor Registration

It is mandatory that Vendors register through University Health’s Bonfire e-Procurement Portal, https://universityhealth.bonfirehub.com in order for the response to be valid.

If responding via mailed or hand delivered response, vendor’s must print out and submit a copy of all vendor registration documents marked in the Portal as “required” with your response to this solicitation under this section.

a) Notice to all Contractors/Vendors/Suppliers: You must register on University Health’s e-

Procurement Portal, https://universityhealth.bonfirehub.com to be eligible to submit responses for this and all future formal/informal opportunities.

b) Registration is valid for a two-year period.

c) If awarded, the awarded Respondent must provide a copy of the Respondent’s Insurance

Certificate to University Health no later than 10 days after award.

d) If awarded, the awarded Respondent must provide a copy of the Respondent’s Workers’

Compensation Insurance Certificate to be on file with University Health’s Safety Officer for awards requiring the vendor’s personnel to perform services on University Health premises. No award will be made unless this document is on file.

Revised 7/28/2025 Page 12 of 14

Subcontracting and Good Faith Effort Plan

SUBCONTRACTING: Please indicate how much and of which discipline(s) you intend to subcontract to another firm. If your firm intends to perform the services for all listed disciplines, then provide a statement to that effect. If you intend to subcontract any discipline, then provide the information for the subcontracting firm as part of your submittal package. University Health reserves the right to accept or decline any subcontracted firms. The respondent is required to submit a Good Faith Effort Plan form for the respondent or their subcontractors as part of the submittal package. Respondent and/or their agents may contact the Vendor Engagement office for assistance or clarification with issues specifically related to the Vendor Engagement Program policy and/or completion of the Good Faith Effort Plan form at the end of this solicitation. The Good Faith Effort Plan form is attached to the end of this document.

As a recognized leader in healthcare, University Health is committed to Vendor Engagement. No unlawful discrimination will be made against vendors or contractors, because of race, color, religion, sex, age, national origin, physical disability/handicap, or mental disability/handicap.

For assistance or questions, please contact the Office of Vendor Engagement at 210-358-9125 or by email at Vendor.engagement@uhtx.com.

mailto:Vendor.engagement@uhtx.com

Revised 7/28/2025 Page 13 of 14

Good Faith Effort Plan for Prime Vendors

Name and Number of Proposal: ______________________________________________________

SECTION I – CONTACT INFORMATION

Contractor Information: _________________________________________________________ Name of Business: _____________________________________________________________ Address: _____________________________________________________________________ City: _____________________ State: __________________ Zip: _______________________

Contact Person: __________________________ Telephone:___________________________ Email Address:____________________________ Fax: _______________________________

SECTION II – SUBCONTRACTED VENDORS

List all subcontractor/suppliers that will be utilized on this project. Respondents will be required to provide reports of the actual payments to all subcontractors which will be used for Vendor Engagement participation tracking purposes.

Name & Address of Company

Scope of Work to be performed or supplied

Estimated Total Contract Amount ($)

SECTION III – GOOD FAITH EFFORT

A. List all the firms you contacted with the subcontracting opportunities for this project that will not be utilized for the contract. Written notices to firms contacted by the respondent for the specific scopes of work identified for those opportunities must be provide not less than 5

Revised 7/28/2025 Page 14 of 14 business days prior to the proposal due date. Please submit copies of the written notices to all firms contacted with this document.

Name & Address of Company

Scope of Work to be performed or supplied

Date Written Notice was Sent

B. Did you contact any Bexar County or local trade organizations to advertise the subcontracting opportunity? If so, please list which organizations:

C. Please list any additional outreach activities or advertising done for this project:

SECTION IV: AFFIRMATION

I hereby affirm that the above information is true and complete to the best of my knowledge. I further understand and agree that this document shall be attached and submitted with my proposal; making this a binding part of the contract.

Name: _______________________________________________________________________

Title: ________________________________________________________________________

Signature: _________________________________________________ Date: ____________

For assistance or questions, please contact the Office of Vendor Engagement at 210-358-9125 or by email at Vendor.engagement@uhtx.com.

mailto:Vendor.engagement@uhtx.com

MASTER SOLICITATION DOCUMENT
Title _______________________________________

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