5-3581-7 RFP Medical Rx Point Solutions.pdf

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Medical Rx Point Solutions State and local contract opportunity
Solicitation number
3581-7
Issued by
Maricopa County, Arizona

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Summary: RFP #3581-7 Medical Rx Point Solutions

This Request for Proposal (RFP) is issued by the Maricopa County Community College District (MCCCD), a major Arizona higher education system comprising ten colleges and serving over 200,000 students annually with nearly 4,800 full-time and 6,800 part-time employees. MCCCD seeks to engage one or more contractors to provide point solutions in three specific healthcare categories: Cancer, Gastrointestinal (GI), and Musculoskeletal (MSK). Proposals from brokerage firms or entities receiving commissions will not be considered. The RFP was released February 10, 2026, with questions due February 27, 2026, and proposals due March 19, 2026, at 3:00 PM local time. Interviews are scheduled for mid-April 2026, with a proposed contract award in June 2026. The anticipated contract commencement date is approximately June 1, 2026. The initial contract term is intended to be five years with five optional one-year renewals, allowing for a potential total contract period of ten years. MCCCD reserves the right to award shorter terms or to negotiate longer-term strategic partnerships if mutually beneficial.

Pricing must be submitted using both Per Participant Per Month (PPPM) and Per Employee Per Month (PEPM) models, with guaranteed pricing for three years and optional pricing for two additional years. Contractors must include base model fees, setup fees, implementation fees, annual fees, and any per-occurrence or registration fees applicable to their solutions. MCCCD emphasizes strategic partnership opportunities and actively seeks value-added offerings beyond the core point solutions, which may include revenue-producing incentives, rebates, or other innovations to address funding shortfalls resulting from the elimination of state appropriations in 2015 and subsequent enrollment declines. All costs must be all-inclusive with no separate billing for overhead, travel, meetings, or administrative expenses. Contractors must provide HITRUST Certification, complete the HECVAT Lite security questionnaire, and submit an Accessibility Compliance Report (VPAT). Insurance requirements include Commercial General Liability of $2,000,000 general aggregate, Professional Liability of $2,000,000 each claim, and Network Security and Privacy Liability coverage of $10,000,000 per claim and annual aggregate. Proposals must not exceed forty pages plus exhibits and must be submitted electronically through the Euna Procurement Portal.

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Other files attached to Medical Rx Point Solutions, newest first.
File Type Posted
4-Exhibit 4 - Census MCCCD Nov2025 Revised.xlsx XLSX spreadsheet
2-Exhibit 2 -Monthly Claims Enrollment 2023-24.xlsx XLSX spreadsheet
1-Exhibit 1 - HI Ballot Language.pdf PDF
3-Exhibit 3 - MedClaims Detail 2024Incurred MCCCD Bid Project.csv CSV file

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Text version

MARICOPA COUNTY COMMUNITY COLLEGE DISTRICT

REQUEST FOR PROPOSAL #3581-7

MEDICAL RX POINT SOLUTIONS

Proposal Due Date

March 19, 2026 3 PM (local time)

MARICOPA COUNTY COMMUNITY COLLEGE DISTRICT

RFP # 3581-7

MEDICAL RX POINT SOLUTIONS

SCHEDULE OF EVENTS

ACTIVITY DATE

Release RFP February 10, 2026

Questions Due February 27, 2026

Proposals Due March 19, 2026

Interviews (if required) Mid-April

Proposed Contract Award June 2026

Table of Contents

GENERAL

PROPOSAL INSTRUCTIONS

SCOPE OF WORK

PROPOSAL REQUIREMENTS

EVALUATION CRITERIA

PRICING SCHEDULE

SPECIAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS

SIGNATURE PAGE

ATTACHMENT A

ATTACHMENT B

RFP# 3581-7

Section One: GENERAL Rev 090817

GENERAL

1.1 INTRODUCTION

The Maricopa County Community College District (MCCCD or District) intends to engage the services of one (1) or more Contractors to provide a point solution for one (1) or more of the below specific categories. MCCCD does not have these specific point solutions in place today. Contractor(s) may propose the point solutions described below. Proposals from brokerage firms, or other entities receiving a commission, shall not be considered. This contract is for districtwide use through the District

Human Resources Department on an as-needed basis.

Note the three (3) point solutions are as follows: Cancer, Gastrointestinal (GI), and Musculoskeletal

(MSK).

Proposals that offer value-added services without also providing at least one (1) of these three (3) point solutions shall not be considered.

1.2 MCCCD DISTRICT MAKE-UP

MCCCD comprised of ten colleges, and numerous education centers dedicated to educational excellence by meeting the needs of the businesses and the citizens of Maricopa County. Each college is individually accredited, yet part of a larger system, the Maricopa County Community College District (MCCCD or

District). MCCCD is one of the largest higher education systems in the nation. As the largest provider of health care workers and job training in Arizona, it is a major resource for business and industry and for individuals seeking education and job training. More than 200,000 students attend the Maricopa

Community Colleges each year taking credit and non-credit courses. MCCCD employs nearly 4,800 full-time faculty and staff and more than 6,800 part-time faculty and staff.

1.3 HISTORY

MCCCD ranks as one of the nation’s largest systems of its kind and is the largest single provider of higher education in Arizona. MCCCD educates and trains thousands of students year-round. What’s more, thousands of employees from both local and relocating businesses and industries are enrolled in customized workforce training programs with the MCCCD system. MCCCD’s administration, faculty and staff are committed to working collectively and responsibly to meet the life-long learning needs of our diverse students and communities.

A seven-member governing board governs MCCCD. Five members are elected from geographical districts within Maricopa County, while two are elected on a countywide basis. The chief executive officer of MCCCD is the Chancellor; and a president heads each of the colleges. MCCCD is a political subdivision of the State, and the elected governing board has the power to levy taxes. Funding comes from property taxes, student tuition, and federal, state and private grants.

1.4 CURRENT ENVIRONMENT

The Maricopa County Community College District, along with most educational entities in the State of

Arizona, has been dealing with decreased funding support from the State for many years. In 2015, the

State of Arizona eliminated all of the funding it was providing to help support MCCCD’s operations. In addition to the loss of all funding from the State, MCCCD has experienced a decrease in student enrollment, which is a typical trend for all community colleges during strong economic times.

It is the philosophy of MCCCD that this loss of funding and decreased enrollment should not be bridged by raising student tuitions or by burdening the public with increases in their taxes. The result of these funding reductions has created a need to rethink the traditional model of customer and vendor so that

MCCCD can continue to provide the best learning environment for our student population as well as practice good stewardship of the public support we receive.

It is the District’s desire to move towards a model that is being utilized by many other higher learning institutions throughout the country which is to evolve the previous customer/supplier relationships associated with our contractors to that of becoming our Strategic Partners. By cultivating strategic partnerships, it will enable MCCCD and the awarded contractor to help identify potential cost reductions, maximize efficiencies, and tap unexplored value-added opportunities to maximize resources and support to the benefit of both parties. Any potential strategic initiatives can be established during negotiations.

1.5 STRATEGIC PARTNERSHIPS

In addition to providing the services listed in this Request for Proposal, MCCCD is continually seeking to expand its relationships with contractors who can evolve into a strategic partner. We are seeking companies that can help expand the boundaries of what has been thought of as traditional consulting contracts by infusing the program with new concepts, out-of-the box thinking, and value-added offerings that may not have existed before.

1.6 VALUE-ADDED OFFERINGS:

MCCCD would be interested in receiving any suggestions that would bring added value to this contract.

As stated in section 1.4, the previous sources of State revenue support have been cut and in order to continue to provide the quality of education our students deserve MCCCD is open to considering new resources and ideas to help alleviate these short-falls. These proposals may be a one-time occurrence or recurring in nature, revenue producing (such as incentives or rebates) or other offerings that would bring added value to our organization. Provide details how leveraging a strategic partnership with your company can assist MCCCD in achieving our goals. Creative solutions are encouraged and should be clearly labeled in the proposal as an attachment.

Potential value-added offerings may be proposed in general in the attachment but will not be reviewed and considered until after the competitive evaluation process has been completed. Once a susceptibility of award is determined by the evaluation team further negotiations regarding these added value offerings may occur and must be completed prior to a final contract award.

The negotiation of any of these offerings is separate from the evaluation process. Changes / additions to these offerings may be made if agreed upon in writing by both parties and included as a signed contract amendment.

MCCCD reserves the right to exclude items offered under this section from co-operative use unless also agreed upon by the awardee.

Section Two: PROPOSAL INSTRUCTIONS

PROPOSAL INSTRUCTIONS

2.1 PROPOSAL QUESTIONS

All questions regarding this Request for Proposal should be submitted online via the MCCCD

Procurement Portal. The deadline to submit questions is: February 27, 2026, 5:00 PM (local time).

We will not respond directly to the company asking the question. All questions received within the question period will be acknowledged even if an answer cannot be provided. Responses to the questions received by the deadline will be answered in the form of an addendum. The addendum will be posted on the MCCCD Procurement Portal, and an email notification sent to all known potential respondents who have answered “Yes” to the Intent to Bid question or anyone who has downloaded documents from the portal. The addendum will be made available on/about March 6, 2026.

2.2 PROPOSAL SUBMISSION

MCCCD uses a portal hosted by Euna Procurement (formerly Bonfire) for accepting and evaluating proposals. Registration for a Euna Procurement account will be necessary to view and respond to the

RFP. It shall be the responsibility of the Proposer to confirm that proposals contain all required documents and are submitted electronically through the MCCCD Procurement Portal located here:

https://maricopa.bonfirehub.com/portal/?tab=openOpportunities

Upon upload, proposals are automatically timestamped and will remain secure and sealed until after the submission deadline has passed. Your proposal should include all items listed in Section 4.6: Format and

Submittal Requirements. Your proposal is available for you to edit or change any time up to the RFP submission deadline.

Please contact Euna Procurement at support.bonfire@eunasolutions.com for technical questions related to your submission or difficulties in accessing the RFP documents. You can also visit their help forum at:

https://bonfirehub.zendesk.com/hc

Your proposal must be completed and uploaded to our site no later than 3:00 P.M. (local time), March

19, 2026. Submissions after this date and time will automatically be rejected by the system. The time on the MCCCD Procurement Portal shall be the official submittal time of record.

It is the proposer’s responsibility to be aware of the submission deadline and allow sufficient time to complete any uploads needed to finalize your submission. Any technical or internet-related issues that may arise during your submission are not grounds to extend the deadline. It is strongly recommended you begin your submission upload process at least one (1) day prior to the deadline.

https://maricopa.bonfirehub.com/portal/?tab=openOpportunities https://bonfirehub.zendesk.com/hc

2.3 AWARD DETERMINATION

This Request for Proposal does not constitute a commitment by the District to award a contract. The

District reserves the right to waive any informalities and to reject any or all proposals and/or to cancel the Request For Proposal. The award shall be made on the proposal(s) that serves the best interest of the District and will not be evaluated solely on a monetary basis. The District reserves the right to negotiate a contract with the selected awardee. Even after the execution of a contract document or

Notice of Award, the selected vendor may not initiate contract performance or incur any contract costs until it receives a District-issued purchase order or Procurement card.

2.4 PROPRIETARY INFORMATION

All materials submitted as part of a response to a solicitation are subject to Arizona public records law and will be disclosed if there is an appropriate public records request at the time of or after the award of the contract.

In the event any Proposer shall include in the Proposal any information deemed "proprietary" or

"protected", such information shall be separately packaged from the balance of the proposal and clearly marked as to any proprietary claim. A “Confidential Information” section is included in the solicitation’s

Requested Information. See section 4.6.

If a Proposer wants to assert that a proposal contains a trade secret or other proprietary information, a

Proposer shall include with the submission a statement supporting this assertion. A Proposer shall clearly designate any trade secret and other proprietary information, using the term “confidential” and include it in the “Confidential Information” submittal section. Contract terms and conditions, pricing, and information generally available to the public are not considered confidential information.

The District discourages the submission of such information and undertakes to provide no more than reasonable efforts to protect the proprietary nature of such information. The District, as a public entity, cannot and does not warrant that proprietary information will not be disclosed. The District shall have the right to use any or all information included in the proposals submitted unless the information is expressly restricted by the Proposer. The District reserves the right to make its own determination of

Proposer’s proprietary materials.

Requests to deem the entire proposal or price as confidential will not be considered.

When submitting a response containing “Confidential” information, Proposer agrees to defend, indemnify and hold harmless the District, its officers and employees, from every claim, demand, loss, expense, cost, damage or injury, including attorney’s fees, arising out of or resulting from the District withholding information that offeror marked as “Confidential”.

2.5 PROPOSAL FORM

All proposals must be submitted in writing, using the accepted file formats listed. Each proposal shall be prepared simply, providing the straightforward, concise description of the proposer's ability to meet the requirements of the RFP. Emphasis should be on completeness and clarity of contents. No proposal shall exceed forty (40) typewritten pages in length plus any pricing schedule(s), exhibits, questionnaires, resumes, proposed draft revenue sharing agreement, or attachments. Please refer to Section 4.6 Format and Submittal Requirements. Proposals that do not follow the Format and Submittal Requirements outlined in Section 4.6 may be disqualified.

2.6 PROPOSER MODIFICATIONS TO PROPOSALS

Proposals may be modified after submittal to the MCCCD Procurement Portal by accessing your Euna

Procurement account. Any modifications must be made and the files re-uploaded to the MCCCD

Procurement Portal by the published opening date and time. No modifications to proposals are permitted by the proposer after the published RFP opening date and time.

2.7 WITHDRAWAL OF PROPOSAL

Any Proposer may withdraw their proposal by accessing their Euna Procurement account prior to the deadline set for receipt of proposals. No proposal may be withdrawn or modified after that deadline and shall be binding upon Proposer for a period of ninety (90) days after due date. Withdrawn

Proposals may be resubmitted up to the time designated for the receipt of Proposals provided that they are then fully in conformance with the general terms and conditions of the RFP.

2.8 PROPOSAL COSTS

Any and all costs associated with the preparation of responses to this Request for Proposal, including site visits, oral presentations and any other costs shall be entirely the responsibility of the Proposer and shall not be reimbursable in any manner.

2.9 ORAL PRESENTATIONS

Proposers may, after opening and prior to award, be required to make oral and visual presentations at the request of MCCCD. MCCCD will schedule the time and location for any presentations as requested.

Oral presentations will be evaluated.

2.10 AWARD WITHOUT DISCUSSION

MCCCD reserves the right to make an award(s) without further discussion of the proposals received. It is therefore critical that all proposals be submitted initially in the most favorable terms possible, both economically and technically.

2.11 CONTRACT COMMENCEMENT/TERM

It is the intent of the District to award a 5-year contract, with five (5) optional renewals, for a total potential contract term of ten (10) years. The District may also award a contract for a term shorter as deemed necessary. The contract start date is expected to be approximately June 1, 2026. No billable work is to be done without a signed PO.

A written Notice of Award with a specific contract start date will be made prior to commencement of performance. MCCCD may at its discretion exercise up to five (5) one-year, auto-renewing option periods for a total contract period not to exceed ten (10) years. However, if a mutually beneficial strategic agreement can be reached that would benefit from a longer term, those terms will also be considered.

2.12 MCCCD MODIFICATIONS TO PROPOSALS

Any interpretation, correction, or change of this RFP will be made by written Addendum.

Interpretations, corrections, or changes of this RFP made in any other manner will not be binding, and

Proposers shall not rely upon such interpretations, corrections, and changes. Any changes or corrections will be issued by MCCCD Purchasing. Addenda notification will be e-mailed to all known potential respondents who have answered “Yes” to the Intent to Bid question on the portal or anyone who has downloaded documents from the portal. Addenda will also be posted to the proposal documents on the MCCCD Procurement Portal located at:

2.13 NON-COLLUSION

MCCCD encourages free and open competition. Whenever possible, specifications, proposal invitations and conditions are designed to accomplish this objective, consistent with the necessity to satisfy

MCCCD’s needs and the accomplishment of a sound economical operation. The Proposer's signature on its proposal guarantees that any prices offered have been established without collusion with other eligible Proposers and without effort to preclude MCCCD from obtaining the most advantageous proposal.

Section Three: SCOPE OF WORK/SPECIFICATIONS

SCOPE OF WORK

At a minimum, the Contractor shall acknowledge compliance with each subsection in the proposal response to the District’s requirements below. The Contractor may expand on each SOW response and include any additional information to help adequately address each item. It is highly desired that the

Contractor expand on both the Minimum Requirements and Scope of Work (SOW) sections. Particular attention should be paid to sections 3.2.2, 3.2.3, 3.2.4, and 3.2.5. Proposals should clearly outline the

Contractor’s capabilities, software functionality, service model, pricing, and experience in delivering point solutions services at a level consistent with industry best practices and federal/state regulatory requirements.

3.1 Minimum Requirements

3.1.1. Contractor shall have expertise, licenses, and resources to provide the services outlined herein, in all states where MCCCD employees are located.

3.1.2. Contractor shall be a firm, corporation, individual or partnership normally engaged in providing services as specified herein and have adequate organization, facilities, equipment, financial capability, licenses, insurance, certifications, and personnel to ensure prompt and efficient services to MCCCD’s locations and to conduct business nationwide.

3.1.3. Contractor shall provide services in a manner that is sensitive to ethnic and cultural diversity with consideration for those who have limited English proficiency.

3.1.4. Contractor shall maintain absolute confidentiality of all issues, records, and restricted

District information.

3.1.5. Contractor shall comply with all applicable state, federal laws and regulations and the

District’s policies and shall ensure that MCCCD remains compliant with all current and future federal, state, and local regulations.

3.1.6. The Contractor shall carefully read and understand all parts of the RFP and certify that the Proposal is made accordingly.

3.2 Scope of Work

3.2.1. Overview. The District seeks an opportunity to form a long-term partnership with a Contractor that enhances the District’s ability to deliver high-quality member care and support while reducing unnecessary cost within the Contractor’s specific point solution.

The ideal Contractor shall ensure seamless, compliant, and efficient delivery of point solutions that support the District, its employees, and their dependents. Exhibits have been provided with information about the District’s current enrollment census and claims experience data that comprise the MCCCD medical benefit. The Contractor shall provide all required software, systems, tools, and administrative services detailed in this SOW which shall include, but not be limited to:

3.2.2. Implementation Services. To properly implement the requested services, the successful Contractor(s) shall devote staff and attention to the following implementation activities for each Point Solution covered in their offer:

3.2.2.1 Create and maintain an implementation plan to govern the project

3.2.2.2 Provide a project manager to oversee implementation who shall be assigned throughout the entire implementation period as well as for a period of time after implementation to ensure a smooth transition

3.2.2.3 Participate in weekly update meetings with the MCCCD project team and make adjustments to the implementation plan as needed

3.2.2.4 Prepare communication materials that will be included in both open enrollment communications and stand-alone communications

a. Options for such communications shall include but not be limited to posters, fliers, digital screen holders, etc. as requested

3.2.2.5 If requested, Contractor shall provide resources to virtually present the new program to employee groups

3.2.2.6 If requested, Contractor shall at its own expense provide a representative to attend group benefits session for employees in person

3.2.3. Cancer Point Solution.

3.2.3.1 Provide a support program designed to guide members and families through every phase of the cancer journey, from prevention and diagnosis, to treatment, remission, and survivorship

3.2.3.2 Connect members to top specialists early, improving decision quality and outcomes

3.2.3.3 Contractor shall be the primary driver of member engagement driving member outreach programs and solutions

3.2.3.4 Collaborate with MCCCD to create a personalized onboarding experience through custom marketing (i.e., landing page, link, code, printed materials, mailers, etc.), proactive outreach, and engagement tools

3.2.3.5 Improve clinical outcomes and member experience through expert-led navigation

3.2.3.6 Reduce unnecessary costs by guiding members to high-quality, cost-effective care

3.2.3.7 Support employers and health plans with actionable data and ROI-driven solutions

3.2.3.8 Enhance access to therapies, treatments, and care for members

3.2.3.9 Facilitate a secure and seamless data exchange with MCCCD’s systems, vendor partners, and workflows, including member eligibility and clinical data, in a mutually agreeable format, frequency, and method

3.2.3.10 Provide Comprehensive Support including but not limited to:

a. Covering prevention, diagnosis, treatment planning, clinical trial education, navigation, and support, remission, survivorship, and caregiver support

b. Oncology Nurse Navigation and Support

c. Pre-Treatment Review (PTR) and Prior Authorization Management

d. Access to National Centers of Excellence Network

e. Second Opinions and Peer-to-Peer Reviews

f. Gene and Cell Therapy Coordination

g. Member Education and Psychosocial Support

h. Reporting and Outcome Tracking

3.2.4. Gastrointestinal (GI) Point Solution.

3.2.4.1 Provide a health platform that supports employees across the full spectrum of

GI issues—diagnosed or not

3.2.4.2 Provide personalized, evidence-based care for the member to improve symptoms and overall well-being

3.2.4.3 Provide access to a multidisciplinary GI-trained care team—including but not limited to Dietitians, Health Coaches, Care Coordinators, Gut-Brain Specialists, Gastroenterologists, Behavioral Health specialists, etc.

3.2.4.4 Fill in gaps of care through coordinated, virtual-first care and ongoing lifestyle support that drive lasting results

3.2.4.5 Significant reductions in ER visits, and avoidable or duplicative procedures, imaging, and high-cost medication use

3.2.4.6 Improve clinical outcomes and member experience through expert-led navigation

3.2.4.7 Reduce unnecessary costs by guiding members to high-quality, cost-effective care

3.2.4.8 Support employers and health plans with actionable data and ROI-driven solutions

3.2.4.9 Be the primary driver of member engagement driving member outreach programs and solutions

3.2.4.10 Collaborate with MCCCD to create a personalized onboarding experience through custom marketing (i.e., landing page, link, code, printed materials, mailers, etc.), proactive outreach, and engagement tools

3.2.4.11 Facilitate a secure and seamless data exchange with MCCCD’s systems, vendor partners, and workflows, including member eligibility and clinical data, in a

3.2.5. Musculoskeletal (MSK) Point Solution.

3.2.5.1 Improve clinical outcomes and member experience through expert-led navigation

3.2.5.2 Be the primary driver of member engagement driving member outreach programs and solutions

3.2.5.3 Collaborate with MCCCD to create a personalized onboarding experience through custom marketing (i.e., landing page, link, code, printed materials, mailers, etc.), proactive outreach, and engagement tools

3.2.5.4 Reduce unnecessary costs by guiding members to high-quality, cost-effective care

3.2.5.5 Support employers and health plans with actionable data and ROI-driven solutions

3.2.5.6 Provide access to a network of board-certified interventional physicians (MDs and DOs) trained in advanced Ortho biologic techniques for spine and joint conditions

3.2.5.7 Provide specialized MSK care through a user-friendly digital platform, offering personalized physical therapy programs tailored to each member’s unique clinical needs and goals

3.2.5.8 Support 1-on-1 care interactions with licensed medical professionals and adaptable treatment pathways to address diverse MSK conditions

3.2.5.9 Facilitate a secure and seamless data exchange with MCCCD’s systems, vendor partners, and workflows, including member eligibility and clinical data, in a

3.3 Respondent Questionnaire

In order to be considered responsive Contractor shall submit a completed Respondent

Questionnaire - Main (Q-79RX) and at least one (1) questionnaire for a point solution that is offered in their proposal response. Answer all of the questions in Questionnaire – Cancer Point

Solution (Q-47PV) for offers including Cancer Point Solutions, Questionnaire – Gastrointestinal

Point Solution (Q-36FX) for offers including GI Point Solutions and Questionnaire –

Musculoskeletal Point Solution (Q-56IP) for offers including MSK Point Solutions. MCCCD will not consider offers that include at least one (1) point solution with its corresponding

Questionnaire completed, if they do not also include the completed Respondent Questionnaire

– Main (Q-79RX).

Instructions for completing the Questionnaires appear in the tabs labeled “Instructions” and any supporting documentation or information shall be uploaded to the labeled section(s) or

Supplemental Materials section designated for each Questionnaire in the “Requested

Information” section of the proposal response.

For each question, Contractor must provide a complete response in the Questionnaire itself.

Failure to provide a complete text response within the Questionnaire and to upload the

Questionnaire into its labeled space in the “Requested Information” section may negatively impact the evaluation score.

Section Four: PROPOSAL REQUIREMENTS Rev 022718

PROPOSAL REQUIREMENTS

The following is a listing of general and specific criteria used for the evaluation of this RFP. The areas include, but are not limited to:

4.1. MINIMUM REQUIREMENTS

4.1.1 Must be licensed by the State that the business is in, if services requested require such licensure.

4.1.2 Must have carefully read and understand all parts of the RFP and certified that the

Proposal is made in accordance therewith.

4.1.3 Must submit written answers to the Respondent Questionnaire – Main (Q-79RX). All questions must be answered within the Excel spreadsheet and uploaded to the designated section in the procurement portal. Follow the instructions on the

“Instructions” tab.

4.1.3.1 All requested samples may be uploaded into their designated section of the

“Requested Information.” Each requested sample should be labeled with the question number to which it pertains.

4.1.4 If Proposer will be offering Cancer Point Solution services, they must submit written answers to Questionnaire – Cancer Point Solution (Q-47PV). All questions must be answered within the Excel spreadsheet and uploaded to the designated section in the procurement portal. Follow the instructions on the “Instructions” tab.

4.1.4.1 All requested samples may be uploaded into their designated section of the

“Requested Information.” Each requested sample should be labeled with the question number to which it pertains.

4.1.5 If Proposer will be offering GI Point Solution services, they must submit written answers to Questionnaire - Gastrointestinal Point Solution (Q-36FX). All questions must be answered within the Excel spreadsheet and uploaded to the designated section in the procurement portal. Follow the instructions on the “Instructions” tab.

4.1.5.1 All requested samples may be uploaded into their designated section of the

“Requested Information.” Each requested sample should be labeled with the question number to which it pertains.

4.1.6 If Proposer will be offering MSK Point Solution services, they must submit written answers to Questionnaire - Musculoskeletal Point Solution (Q-56IP). All questions must be answered within the Excel spreadsheet and uploaded to the designated section in the procurement portal. Follow the instructions on the “Instructions” tab.

4.1.6.1 All requested samples may be uploaded into their designated section of the

“Requested Information.” Each requested sample should be labeled with the question number to which it pertains.

4.1.7 The Proposer must submit a signed Signature Page (Section 9). Electronic signatures are acceptable. Failure to submit a signed proposal may result in rejection of the Proposal.

4.1.8 Must provide a completed Pricing Schedule (Section 6) signed by an authorized company signatory confirming its offer and acknowledging its understanding of the requirements of this Request for Proposal.

4.1.9 Must acknowledge Proposer’s agreement to comply with items listed under the

Minimum and Specific Requirements of this Request for Proposal.

4.1.10 Must provide a copy of Proposer’s HITRUST Certification.

4.1.11 Must submit a completed copy of the Higher Education Community Vendor Assessment

(HECVAT) Lite security questionnaire assessment form. The HECVAT Lite may be downloaded from here:

https://library.educause.edu/resources/2020/4/higher-education-community-vendor-assessment-toolkit

4.1.12 For all technology solutions proposed, must complete and submit an Accessibility

Compliance Report (ACR) in the Voluntary Product Accessibility Template® (VPAT®) for reporting accessibility conformance. The VPAT was developed jointly by the Information

Technology Industry Council (ITI) and GSA to assist Federal Government contracting officials and other buyers in making preliminary assessments regarding the availability of commercial ICT products and services with features that support accessibility. The

VPAT allows a manufacturer to report on a provision-by-provision basis how well

Section 508 is met (or can be met), to provide remarks that document detailed information such as implementation and testing performed, and to describe known defects (if any). More details on the VPAT are available at https://www.itic.org/policy/accessibility/vpat.

4.2 DEVIATIONS FROM RFP

Proposers must specifically provide a separate listing of each circumstance in which their proposal differs from any terms or conditions of this Request for Proposal. Failure to list such a deviation will result in the terms of the proposal being disregarded in favor of the corresponding term(s) of the RFP.

Material deviations from the requirements of this RFP shall result in rejection of the proposal.

The term “material deviations” includes both deviations from the MCCCD contract terms set forth in this

RFP and additional contract terms that the Proposer requests MCCCD to consider. Be aware that the absence of a term on a subject in the RFP, particularly a general contract term and condition, does not mean that the Proposer should feel free to offer one. MCCCD considers the General Terms and

Conditions of this RFP to be a fair allocation of risk between a contractor and MCCCD. It will not accept terms – revised or additional ones - that shift those risks or provide the Proposer with additional discretion. The Proposer in choosing the respond to this RFP must demonstrate in its Proposal that it accepts the terms upon which MCCCD is conducting the competition.

To submit deviations the Proposer must state in the separate listing all deviations, including any additional terms, in the following format:

https://library.educause.edu/resources/2020/4/higher-education-community-vendor-assessment-toolkit https://library.educause.edu/resources/2020/4/higher-education-community-vendor-assessment-toolkit https://www.itic.org/policy/accessibility/vpat

● Title your listing “REQUESTED DEVIATIONS”.

● Cite the specific page and section number of each term and condition change request. Include the original MCCCD RFP Term and Condition.

● Provide a legal redline version of the original RFP language to include the requested change(s).

Or immediately below the original RFP Term and Condition include the specific language you want MCCCD to consider adding or replacing.

MCCCD will consider deviation requests, both the total number and the overall scope, in determining the most advantageous offer. Deviations may affect the possibility of an award and any requests should be considered carefully.

Deviations that a winning Proposer submits after it has been selected for award, such as through a vendor standard template contract, will not be considered. If a Proposer submits a Proposal without specific deviations, and the Proposal is accepted by MCCCD, Proposer will be deemed bound by the terms of the RFP without exception.

4.3 SIGNATURE

The Contractor shall furnish and include all requested information with their proposal. Statements are required to be complete and accurate, and the proposal shall be signed by an authorized signatory of the company (sworn to and notarized, if requested). A proposal submitted by an agent will have a current Power of Attorney attached certifying the agent’s authority to bind the Proposer. Omission, inaccuracy, or misstatement may be sufficient cause for rejection of the proposal.

4.4 AWARD CONSIDERATION

From the total information requested, determination shall be made of the Proposer's ability to serve

MCCCD. Only proposals from responsible organizations or individuals, as determined by MCCCD, which have the capability of providing the required services under this RFP, shall be considered.

Representatives from MCCCD reserve the right to conduct interviews with the individual proposers for clarification of the proposals presented. MCCCD reserves the right to negotiate any and all provisions presented in the proposals.

4.5 PROTESTS AND APPEALS OF CONTRACT AWARDS

Bid protests or appeals of contracts and awards shall be submitted per Chapter Nine of the Purchasing

Procedures Manual.

4.6 FORMAT & SUBMITTAL REQUIREMENTS

The requested information for your RFP submittal is listed below. The documents must be submitted via the MCCCD Procurement Portal before the due date here:

https://maricopa.bonfirehub.com/portal/?tab=openOpportunities

Proposals that do not follow the Format and Submittal Requirements as outlined in the table below may be disqualified.

Document Name

File Type

(PDF, Word, Excel, etc.)

# of Files

Permitted Required/Optional

Response to Minimum Requirements and

Scope of Work (Sections 3.1 and 3.2) PDF (.pdf) One (1) Required

Respondent Questionnaire - Main (Q-

79RX)

Excel (.xlsx) One (1) Required

Employee & Employer Communication

Samples (Question 1.5.1) Any Multiple Required

Implementation Plan(s) (Questions 1.6.1

& 1.6.2) PDF (.pdf) Multiple Required

Supplemental Materials Any Multiple Optional

Pricing Schedule (Signed) PDF (.pdf) One (1) Required

Questionnaire – Cancer Point Solution (Q-47PV) Excel (.xlsx) One (1)

Required if Proposer is offering Cancer Point

Solution

Case Studies (Question 1.8.1)

PDF (.pdf) Multiple

Required if Proposer is offering Cancer Point

Solution

Sample Reports of Carrier Data Feed / Claims Feeds (Question 1.11.4) Any Multiple

Required if Proposer is offering Cancer Point

Solution

Supplemental Materials for

Questionnaire – Cancer Point Solution

(Q-47PV)

Any Multiple Optional

Questionnaire – Gastrointestinal Point Solution (Q-36FX) Excel (.xlsx) One (1)

Required if Proposer is offering Gastrointestinal

Point Solution

Communication & Printed Material samples (Questions 1.4.6 & 1.4.7) Any Multiple

Required if Proposer is offering Gastrointestinal

Point Solution

Standard Data & Analytical Reports

(Question 1.8.1) Any Multiple

Required if Proposer is offering Gastrointestinal

Point Solution

Published Data Samples (Question 1.8.2) Any Multiple

Required if Proposer is offering Gastrointestinal

Point Solution

Sample Reports of Carrier Data Feed /

Claims Feeds (Question 1.8.5) Any Multiple

Required if Proposer is offering Gastrointestinal

Point Solution

Supplemental Materials for

Questionnaire - Gastrointestinal Point

Solution (Q-36FX)

Any Multiple Optional

Questionnaire – Musculoskeletal Point

Solution (Q-56IP) Excel (.xlsx) One (1)

Required if Proposer is offering Musculoskeletal

Point Solution

Communication & Printed Material samples (Questions 1.3.9 & 1.3.10) Any Multiple

Required if Proposer is offering Musculoskeletal

Point Solution

Sample Reports of Carrier Data Feed /

Claims Feeds (Question 1.8.8) Any Multiple

Required if Proposer is offering Musculoskeletal

Point Solution

Supplemental Materials for

Questionnaire - Musculoskeletal Point

Solution (Q-56IP)

Any Multiple Optional

Signature Page (Signed) PDF (.pdf) One (1) Required

Attachment A PDF (.pdf) One (1) Required

Attachment B PDF (.pdf) One (1) Required

HITRUST Certification PDF (.pdf) One (1) Required

HECVAT Excel (.xlsx) One (1) Required

VPAT 2.5 Rev EU (November 2023) PDF (.pdf) One (1) Required

Deviations to Terms and Conditions PDF (.pdf) One (1) Optional

Additional Agreement(s) PDF (.pdf) Multiple Optional

Confidential Information Any Multiple Optional

Important Notes:

● Take note of the type and number of files allowed. The maximum upload file size is 1000 MB.

● Do not embed any documents within your uploaded files. They will not be accessible or evaluated.

● Uploading documents may take significant time, depending on the number and size of the file(s) and your Internet connection speed.

● You will receive an email confirmation receipt with a unique confirmation number once you finalize your submission.

● Minimum system requirements: Internet Explorer 11, Microsoft Edge, Google Chrome, or

Mozilla Firefox. JavaScript must be enabled. Browser cookies must be enabled.

Section Six: EVALUATION CRITERIA

EVALUATION CRITERIA

The following is a listing of general and specific criteria used for the evaluation of this RFP. The areas include, but are not limited to:

5.1 General quality of responsiveness of proposer:

A. Ability to meet all terms and conditions

B. Completeness and thoroughness of proposal

C. Grasp of scope of work to be performed

D. Description of approach to be taken

E. Evidence of effective organizational and management practices

F. Qualifications of personnel

G. Experience and past performance

5.2 Specific areas that will be evaluated and scored except as described in STEP THREE below:

A. Past experience in providing comparable services to other clients.

B. Responses to Minimum and Specific Requirements.

C. Respondent Questionnaire responses.

D. Pricing.

Proposals will be evaluated in accordance with the following three-step process:

STEP ONE - Verification of each proposer's compliance with the RFP general terms and conditions as listed in Section 1, 2, 7, and 8 of this RFP.

STEP TWO - Verification of each proposer's compliance that all required written responses/confirmations are thoroughly submitted.

STEP THREE – All proposals meeting the criteria as presented in Steps One and Two will be evaluated with a "points-earned compliance matrix". An evaluation committee will evaluate and score the proposals. The proposals will be ranked on a "points-earned" technical, service and financial compliance matrix. The evaluation committee may continue to evaluate proposals after the initial scoring of them by any means that it deems reasonable. If the evaluation committee schedules oral presentations, the presentations may or may not be scored and that scoring may, but is not required to be added to the previous scoring of the proposals. The evaluation committee reserves the right to use additional advisory committees or subject matter experts at any time during this RFP to assist with the evaluation.

Section Six: PRICING SCHEDULE

PRICING SCHEDULE

The undersigned has read and understands all conditions and terms of RFP 3581-7, is authorized to submit this proposal on behalf of the company, and hereby offers to perform the services for the pricing indicated below:

6.1 Cancer Point Solution Pricing Template. Provide pricing for both Per Participant Per Month and Per Employee Per Month models. Include pricing for base plan model add additional columns for Buy-Up options. Provide pricing for three (3) years guaranteed and two (2) optional years. MCCCD reserves the right to choose either option at its discretion.

Item PPPM PEPM

Base model fee

Set-up fee

Implementation fee

Annual fee

Per Occurrence Fee if applicable:

Per patient

For survivorship (active treatment)/12 months

Registration Fee if applicable:

Per patient

For survivorship (active treatment)/12 months

Premium minimums, if applicable

Implementation/Technology Credits

Add other fees as appropriate

Minimum headcount requirement

6.2 GI Point Solution Pricing Template. Provide pricing for both Per Participant Per Month and Per Employee Per Month models. Include pricing for base plan model add additional columns for Buy-Up options. Provide pricing for three (3) years guaranteed and two (2) optional years. MCCCD reserves the

Set-up fee

Implementation fee

Annual fee

Premium minimums, if applicable

Implementation/Technology Credits

6.3 MSK Point Solution Pricing Template. Provide pricing for both Per Participant Per Month and Per Employee Per Month models. Include pricing for base plan model add additional columns for Buy-Up options. Provide pricing for three (3) years guaranteed and two (2) optional years. MCCCD reserves the

Set-up fee

Implementation fee

Annual fee

Premium minimums, if applicable

Implementation/Technology Credits

6.4 Other required services/fees, if any, not specifically requested in the RFP (list below)

Costs/Fees listed shall include all overhead and profit. No billing will be accepted that shows any other costs than those listed. This includes, but is not limited to, travel, any out-of-pocket costs, meetings, secretarial, printing, delivery, rent, phone calls, postage, overnight mail service, accounting, fuel charges, office supplies, etc.

Billing to MCCCD should be in a manner in which all locations and their associated costs can be identified for our accounting processes.

Any contractor that MCCCD is doing business with must agree to e-billing.

Please confirm that the authorized agent preparing this Proposal has read, understands, and will ensure his/her firm’s compliance with the provisions of this section:

Authorized Agent’s Name and Initials: __________________________________ _____

You may submit a more detailed pricing schedule (using the same formatting) in lieu of the above as an attachment to this page, but the pricing schedule must be completed, signed, initialed and included with your proposal.

Section Seven: SPECIAL TERMS AND CONDITIONS Rev 032218

SPECIAL TERMS AND CONDITIONS

**Any deviations to the Special Terms and Conditions MAY be considered in this proposal**

These General Terms and Conditions, the other provisions of the RFP and amendments to it, the

Proposer proposal, and MCCCD’s purchase order terms (“Contract Documents”) along with any engagement letter will constitute the provisions of the contract between MCCCD and successful

Proposer (“Contract”). MCCCD reserves the right to negotiate with the successful Proposer and modify any of the provisions of the Contract upon mutual written agreement of the parties. The RFP, amendments to it, and MCCCD’s purchase order terms will take precedence over any inconsistent terms in a proposal or other documents. The term “days” as used in this Contract means business days, unless otherwise specified.

7.1 INSURANCE REQUIREMENTS

The insurance requirements herein are minimum requirements for this contract and in no way limit the indemnity covenants contained in this contract. MCCCD in no way warrants that the minimum limits contained herein are sufficient to protect Contractor from liabilities that arise out of the performance of the work under this contract by the contractor, its agents, representatives, employees, or subcontractors and the contractor is free to purchase additional insurance.

Contractor shall maintain during the term of this Agreement insurance policies described below issued by companies licensed in the State of Arizona or hold approved non-admitted status on the Arizona Department of Insurance List of Qualified Unauthorized Insurers. Insurers shall have an A.M.

Best rating of A - VII or better. At the signing of this Agreement, Contractor shall furnish MCCCD with certificates of insurance evidencing the required coverages, conditions, and limits required by this Agreement. Certificate of Insurance shall be sent to:

Jenny Willette, HRIS Project Manager Senior

Maricopa County Community College District, 2411 West 14th Street, Tempe, AZ 85281 rx@domail.maricopa.edu

The insurance policies, except Worker’s Compensation, must be endorsed as require by this written agreement to name MCCCD and its agents, officers, officials, employees, and volunteers as additional insureds or its equivalent:

The Maricopa County Community College District and its agents, officers, officials, employees, and volunteers are hereby named as additional insureds as their interest may appear.

The insurance policies shall contain a waiver of subrogation endorsement in favor of Maricopa County Community College District, its agents, officers, officials, employees, and volunteers for losses arising from work performed by or on behalf of the contractor.

mailto:rx@domail.maricopa.edu

Contractor and, if applicable, any subcontractors will notify the MCCCD Risk Manager by certified mail promptly if it receives notice or the expiration, cancellation, suspension, or material change in its insurance coverage, but in no case fewer than 30 days before the action specified in the notice. The Contractors insurance must be primary, and any insurance or self-insurance maintained by MCCCD will not contribute to it. If any part of the Agreement is subcontracted, these insurance requirements also apply to all subcontractors.

The contracting College or District Office, in consultation with MCCCD Risk Management, reserves the right to review or make modifications to the insurance limits, required coverages, or endorsements throughout the life of this contract, as deemed necessary. Such action between the College or District Office and MCCCD Risk Management will not require a formal Contract amendment but may be made by administrative action.

In the event any professional liability insurance required by this Contract is written on a “claims made” basis, Contractor warrants that any retroactive date under the policy shall precede the effective date of this Contract; and that either continuous coverage will be maintained or an extended discovery period will be exercised for a period of three (3) years beginning at the time work under this Contract is completed. Contractor’s work or services and must be evidenced by annual certificates of insurance.

Contractor shall notify the MCCCD Risk Manager by certified mail promptly if it receives notice or the expiration, cancellation, suspension, or material change in its insurance coverage, but in no case fewer than 30 days before the action specified in the notice. The Contractor’s insurance must be primary, and any insurance or self-insurance maintained by MCCCD shall not contribute to it. If any part of the Contract is subcontracted, these insurance requirements also apply to all subcontractors.

Commercial General Liability (CGL) – Occurrence Form Policy shall include bodily injury, property damage, and broad form contractual liability coverage, including but not limited to, the liability assumed under the indemnification provisions of this Contract.

• General Aggregate $2,000,000

• Products – Completed Operations Aggregate $1,000,000

• Personal and Advertising Injury $1,000,000

• Damage to Rented Property $50,000

• Each Occurrence $1,000,000

If applicable, Commercial Automobile Liability insurance with a combined single limit for bodily injury and property damage of not less than $1,000,000.00 each occurrence with respect to the Contractor’s and, if applicable, the sub-contractor’s owned, hired, and non-owned vehicles.

Worker’s Compensation insurance with limits statutorily required by any Federal or State law and Employer’s Liability insurance of not less than $1,000,000 for each accident, $1,000,000 disease for each employee, and $1,000,000 disease policy limit.

If applicable, Professional Liability insurance covering acts, errors, mistakes, omissions rising out of the work or services performed by the Contractor, or any person employed by the Contractor, with a limit of not less than:

• Each Claim $2,000,000

• Annual Aggregate $2,000,000

Network Security and Privacy Liability coverage in an amount not less than $10,000,000 per claim and annual aggregate, covering all acts, errors, omissions, negligence, infringement of intellectual property (except patent and trade secret); network security and privacy risks, including but not limited to unauthorized access, failure of security, breach of privacy perils, wrongful disclosure, collection, or other negligence in the handling of confidential information, privacy perils, and including coverage for related regulatory defense and penalties; data breach expenses, in an amount not less than $10,000,000 and payable whether incurred by MCCCD or Contractor including but not limited to consumer notification, whether or not required by law, computer forensic investigations, public relations and crisis management firm fees, credit file or identity monitoring or remediation services in the performance of services for MCCCD or on behalf of MCCCD hereunder. The policy shall include coverage for third party claims.

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