Federal Supply Schedule 47QTCA25D004F

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Federal Supply Schedule 47QTCA25D004F Federal contract IDV
Contract number
47QTCA25D004F
Issued by
GSA Federal Acquisition Service

About this file

This is a GSA Multiple Award Schedule (MAS) price list and terms document for Contract 47QTCA25D004F awarded to Pliant Management Services, LLC for professional IT services from January 29, 2025 through January 28, 2030. The contract covers three Special Item Numbers (SINs): 54151S for Information Technology Professional Services, 54151HACS for Highly Adaptive Cybersecurity Services, and 518210C for Cloud Computing and Cloud Related IT Professional Services.

The document details labor categories and pricing for over 40 roles across cloud computing, cybersecurity, and general IT services, with educational requirements of bachelor's degree or associate degree plus two years experience. Key labor categories include Cloud Analysts, Cybersecurity Engineers, Project Managers, and various technical specialists, with rates ranging from approximately $50-250 per hour across a 5-year period. The contract has worldwide geographic coverage, a minimum order value of $100, maximum order threshold of $500,000 per SIN, and net 30 payment terms. Pliant Management Services qualifies as a small business with multiple socioeconomic designations including women-owned, service-disabled veteran-owned, and economically disadvantaged.

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For more information on ordering, go to the following website: https://www.gsa.gov/schedules Prices Shown Herein are Net (discount deducted)

General Services Administration Federal Acquisition Service

Authorized Federal Supply Schedule (FSS) Price List Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

Multiple Award Schedule (MAS) FSC Group: PROFESSIONAL SERVICES FSC Class: R425 / R408

Contract Number: 47QTCA25D004F

Period of Performance: January 29, 2025 through January 28, 2030

PLIANT MANAGEMENT SERVICES, LLC

45841 Sterling Bridge Pl, Sterling, VA 20164

Phone: 888-958-3424 POC: Julie Gordon

Email: jgordon@pliantmgmt.com Website: www.pliantmgmt.com

Business Size: Small Business, Women-Owned Small Business, SBA-Certified Women-Owned Small Business, SBA-Certified Economically Disadvantaged Women-Owned Small Business, Service Disabled Veteran Owned Small Business, SBA Certified Small Disadvantaged Business

SAM UEI: WJ1GGYVB28K5

https://www.gsa.gov/schedules

GSA AWARDED TERMS AND CONDITIONS

1a. Table of Awarded Special Item Numbers (SINs) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title 54151S 54151RC Information Technology Professional Services 54151HACS 54151HACSC Highly Adaptive Cybersecurity Services (HACS) 518210C 518210CRC Cloud Computing and Cloud Related IT Professional Services

OLM OLMSTLOC

OLMRC

Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See page 4.

1c. Hourly Rates: See Page 4

2. Maximum Order:

SIN Maximum Order

54151S $500,000

541611 $500,000

54151HACS $500,000

3. Minimum Order: $100

4. Geographic Coverage: Worldwide

5. Point(s) of Production:

PLIANT MANAGEMENT SERVICES, LLC

45841 Sterling Bridge Pl, Sterling, VA 20164

6. Discount from List Prices: Prices shown herein are net with all discounts deducted.

7. Volume/Quantity Discount: None

8. Prompt Payment Terms: Net 30 Days

9. Foreign Items: Not Applicable.

10a. Time Of Delivery: To be Determined at the Task Order Level

10b. Expedited Delivery: To be Determined at the Task Order Level

10c. Overnight and 2-Day Delivery: To be Determined at the Task Order Level

10d. Urgent Requirements: To be Determined at the Task Order Level

11. FOB Point: Worldwide

12a. Ordering Address:

PLIANT MANAGEMENT SERVICES, LLC

45841 Sterling Bridge Pl, Sterling, VA 20164

12b. Ordering Procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address:

PLIANT MANAGEMENT SERVICES, LLC

45841 Sterling Bridge Pl, Sterling, VA 20164

14. Warranty Provision: Not Applicable

15. Export Packing Charges: Not Applicable

16. Terms and Conditions of Rental, Maintenance, And Repair: Not Applicable

17. Terms and Conditions of Installation: Not Applicable

18a. Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists and Any Discounts from List Prices: Not Applicable

18b. Terms and Conditions for any Other Services: Not Applicable

19. List of Service and Distribution Points: Not Applicable

20. List of Participating Dealers: Not Applicable

21. Preventive Maintenance: Not Applicable

22a. Special Attributes Such as Environmental Attributes: Not Applicable

22b. Section 508 Compliance for ICT: Not Applicable

23. SAM UEI: WJ1GGYVB28K5

24. Notification Regarding Registration in System For Award Management (SAM) Registration Database: PLIANT MANAGEMENT SERVICES, LLC is current in SAM.

Pricelist SIN 518210C Cloud Computing and Cloud Related IT Professional Services

Year 1 Year 2 Year 3 Year 4 Year 5

SIN Labor Category

GSA

PRICE

including

IFF

GSA

PRICE

includin g IFF

GSA

PRICE

includin g IFF

GSA

PRICE

includin g IFF

GSA

PRICE

includin g IFF

518210C Cloud Analyst $177.73 $182.89 $188.19 $193.65 $199.26

518210C Cloud Enterprise Architect $162.92 $167.65 $172.51 $177.52 $182.67

518210C Cloud Network Support Technician $83.93 $86.37 $88.88 $91.46 $94.11

518210C Cloud Project Manager I $157.98 $162.57 $167.28 $172.13 $177.12

518210C Cloud Project Manager II $187.61 $193.05 $198.65 $204.41 $210.34

518210C Cloud Specialist $123.43 $127.00 $130.69 $134.48 $138.38

518210C Cloud Subject Matter Expert $222.17 $228.60 $235.23 $242.06 $249.08

518210C Cloud System Administrator $69.43 $71.45 $73.52 $75.66 $77.85

518210C Cloud Technical Consultant I $88.87 $91.45 $94.10 $96.83 $99.64

518210C Cloud Technical Consultant II $123.43 $127.00 $130.69 $134.48 $138.38

518210C Cloud Technical Consultant III $157.98 $162.57 $167.28 $172.13 $177.12

SIN 54151HACS Highly Adaptive Cybersecurity Services (HACS)

Year 1 Year 2 Year 3 Year 4 Year 5

SIN Labor Category

GSA

PRICE

including

IFF

GSA

PRICE

includin g IFF

GSA

PRICE

includin g IFF

GSA

PRICE

includin g IFF

GSA

PRICE

including

IFF

54151HACS

Cyber Threat Analyst I $128.36 $132.08 $135.91 $139.85 $143.91

54151HACS

Cyber Threat Analyst

II $167.86 $172.73 $177.73 $182.89 $188.19

54151HACS

Cybersecurity Analyst I $65.51 $67.42 $69.37 $71.39 $73.45

54151HACS

Cybersecurity Analyst II $76.68 $78.90 $81.19 $83.55 $85.96

54151HACS

Cybersecurity Consultant $166.91 $171.75 $176.73 $181.85 $187.12

54151HACS

Cybersecurity Disaster Recovery Specialist $98.74 $101.60 $104.54 $107.58 $110.70

54151HACS

Cybersecurity Engineer $143.17 $147.32 $151.60 $155.99 $160.51

54151HACS

Cybersecurity Engineer $90.63 $93.26 $95.96 $98.74 $101.60

54151HACS

Cybersecurity Enterprise Architect $162.92 $167.65 $172.51 $177.52 $182.67

54151HACS

Cybersecurity Incident Response $153.05 $157.49 $162.06 $166.75 $171.59

54151HACS

Cybersecurity Instrusion Detection $162.92 $167.65 $172.51 $177.52 $182.67

54151HACS

Cybersecurity Project Manager I $157.98 $162.57 $167.28 $172.13 $177.12

54151HACS

Cybersecurity Project Manager II $187.61 $193.05 $198.65 $204.41 $210.34

54151HACS

Cybersecurity Quality Assurance Manager $157.98 $162.57 $167.28 $172.13 $177.12

54151HACS

Cybersecurity Subject Matter Expert $251.79 $259.09 $266.61 $274.34 $282.30

54151HACS

Cybersecurity Team Lead $114.86 $118.20 $121.62 $125.15 $128.78

SIN 54151S Information Technology Professional Services

Year 1 Year 2 Year 3 Year 4 Year 5

SIN Labor Category

GSA PRICE

including

IFF

GSA

PRICE

includin g IFF

GSA

PRICE

includin g IFF

GSA

PRICE

includin g IFF

GSA

PRICE

including

IFF

54151S Administrator $76.68 $78.90 $81.19 $83.55 $85.96 54151S Architect $157.98 $162.57 $167.28 $172.13 $177.12

54151S Communications Specialist $103.68 $106.68 $109.77 $112.96 $116.23

54151S Consultant $166.90 $171.74 $176.72 $181.84 $187.11 54151S Developer I $133.30 $137.17 $141.15 $145.24 $149.45 54151S Developer II $153.05 $157.49 $162.06 $166.75 $171.59

54151S Document Support Specialist $59.24 $60.97 $62.73 $64.55 $66.43

54151S

Geographic Information System (GIS) Specialist $113.55 $116.85 $120.23 $123.72 $127.30

54151S

Hardware Installation Technician $93.80 $96.52 $99.32 $102.21 $105.17

54151S Hardware Specialist $133.30 $137.17 $141.15 $145.24 $149.45 54151S Help Desk Specialist $133.30 $137.17 $141.15 $145.24 $149.45

54151S Information Assurance Manager I $114.56 $117.88 $121.30 $124.82 $128.43

54151S

Information Assurance Manager

II $162.92 $167.65 $172.51 $177.52 $182.67

54151S IT Equipment Specialist $98.74 $101.60 $104.54 $107.58 $110.70

54151S IT Service Delivery Manager I $95.89 $98.67 $101.53 $104.47 $107.51

54151S IT Service Delivery Manager II $100.26 $103.17 $106.17 $109.25 $112.41

54151S IT Specialist $123.43 $127.00 $130.69 $134.48 $138.38

54151S IT Subject Matter Expert $222.17 $228.60 $235.23 $242.06 $249.08

54151S IT Support Specialist $50.16 $51.61 $53.11 $54.65 $56.23 54151S IT Technician I $93.80 $96.52 $99.32 $102.21 $105.17 54151S IT Technician II $123.43 $127.00 $130.69 $134.48 $138.38 54151S Network Engineer $69.12 $71.12 $73.19 $75.31 $77.50

54151S

Program Administration Specialist $88.87 $91.45 $94.10 $96.83 $99.64

54151S Program Analyst I $113.55 $116.85 $120.23 $123.72 $127.30 54151S Program Analyst II $157.98 $162.57 $167.28 $172.13 $177.12 54151S Program Manager I $182.67 $187.97 $193.42 $199.03 $204.81 54151S Program Manager II $212.29 $218.45 $224.79 $231.30 $238.02

54151S Project Control Specialist I $93.80 $96.52 $99.32 $102.21 $105.17

54151S Project Control Specialist II $133.30 $137.17 $141.15 $145.24 $149.45

54151S Project manager I $157.98 $162.57 $167.28 $172.13 $177.12 54151S Project Manager II $187.61 $193.05 $198.65 $204.41 $210.34

54151S Quality Assurance Analyst $118.49 $121.92 $125.46 $129.10 $132.85

54151S Quality Assurance Manager $157.98 $162.57 $167.28 $172.13 $177.12

54151S Security Systems Specialist $72.99 $75.10 $77.28 $79.52 $81.82

54151S Service Desk Manager $60.43 $62.19 $63.99 $65.84 $67.76

54151S Site Lead $100.44 $103.36 $106.35 $109.43 $112.60

54151S Software Application Engineer $77.39 $79.64 $81.94 $84.32 $86.77

54151S Technician $83.93 $86.37 $88.88 $91.46 $94.11 54151S Training Manager $157.98 $162.57 $167.28 $172.13 $177.12 54151S Training Specialist $128.36 $132.08 $135.91 $139.85 $143.91

SIN 518210C Cloud Computing and Cloud Related IT Professional Services

Labor Category Description

Commercial Job Title: Cloud Analyst Minimum/General Experience: 7 Years Functional Responsibility: A Cloud Analyst performs a wide range of services within cloud environments. The analyst supports the implementation and management of cloud security tools and protocols, assisting in identifying and mitigating basic security threats to cloud infrastructure. They monitor cloud environments, analyze security incidents, and support the deployment of cloud security measures under supervision. The analyst leads in configuring and managing advanced cloud security tools, performing detailed risk and vulnerability assessments, and responding to incidents across multiple cloud platforms. They play a key role in designing and implementing security frameworks, ensuring compliance with zero trust architecture principles, and conducting cyber hunts to identify threats in the cloud environment.

The Cloud Analyst takes on a strategic role, designing and overseeing comprehensive cloud security strategies, leading high-stakes incident response efforts, and performing advanced penetration testing to safeguard High Value Assets (HVAs) in complex cloud infrastructures. They provide expert guidance on secure cloud architecture and drive the continuous improvement of cloud security operations, including Security Operations Center (SOC) activities, to ensure resilience against evolving cyber threats.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Enterprise Architect Minimum/General Experience: 7 Years Functional Responsibility: A Cloud Enterprise Architect is responsible for designing and implementing secure, scalable, and resilient cloud architectures. They lead the creation and integration of comprehensive cloud security frameworks, ensuring that cloud environments are fortified against evolving cyber threats. This includes designing and deploying cloud architectures that incorporate zero trust principles, situational awareness capabilities, and advanced risk management practices. The Cloud Enterprise Architect assesses cloud infrastructures for vulnerabilities, leads the implementation of secure web hosting, backups, and network management solutions, and ensures that incident response protocols are effectively integrated. They collaborate with stakeholders to align cloud security strategies with organizational goals, providing guidance on protecting High Value Assets (HVAs) and ensuring continuous compliance with relevant industry standards. Their expertise is critical in driving the adoption of cutting-edge cloud technologies while maintaining the security and integrity of the organization's cloud infrastructure.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Network Support Technician Minimum/General Experience: 0 Years

Functional Responsibility: The Cloud Network Support Technician is responsible for maintaining and troubleshooting the organization’s network infrastructure, ensuring reliable and secure connectivity for all users. They monitor network performance, identify issues, and implement solutions to minimize downtime and optimize performance. This includes configuring and maintaining network devices such as routers, switches, firewalls, and wireless access points. They conduct regular network assessments and perform routine maintenance tasks, such as firmware updates and patch management, to ensure network security and efficiency.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Project Manager I Minimum/General Experience: 4 Years Functional Responsibility: A Cloud Project Manager I is an entry-level professional responsible for coordinating and managing small to medium-sized projects related to cloud computing and IT services. This role involves working with project stakeholders to define project scope, objectives, and deliverables, ensuring that all project activities align with the organization’s strategic goals. The Cloud Project Manager I is responsible for developing project plans, schedules, and budgets, as well as tracking progress against these plans to ensure timely and within-budget delivery.

They coordinate the efforts of cross-functional teams, managing resources and addressing any issues or risks that arise during the project lifecycle. This role also includes communicating project status to stakeholders, preparing reports, and ensuring that all project documentation is accurate and up to date. As an entry-level position, the Cloud Project Manager I focuses on developing their project management skills, gaining experience in managing cloud migration projects, and learning best practices for managing cloud-based IT services. The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Project Manager II Minimum/General Experience: 7 Years

Functional Responsibility: A Cloud Project Manager II is a mid-level professional with responsibility for overseeing larger, more complex cloud computing projects. Building on the experience gained as a Project Manager I, this role involves managing projects that require a deeper understanding of cloud technologies, IT infrastructure, and project management methodologies. The Cloud Project Manager II is responsible for leading the planning, execution, and successful delivery of cloud migration and IT service projects, ensuring that they meet the organization’s objectives and compliance requirements. This role involves managing cross-functional teams, coordinating with external vendors, and ensuring that all project activities are completed on time, within scope, and within budget. The Cloud Project Manager II is also responsible for identifying and mitigating risks, resolving issues, and ensuring that all project deliverables meet quality standards. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to manage multiple projects simultaneously. The Project Manager II also plays a key role in mentoring and developing junior project managers, contributing to the overall success of the organization’s project management office.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Specialist Minimum/General Experience: 3 Years Functional Responsibility: A Cloud Specialist is responsible for the design, implementation, and management of cloud-based solutions within an organization.

This role involves evaluating the current IT infrastructure, assessing the organization's needs, and developing a strategic plan for migrating workloads and applications to the cloud. The Cloud Specialist ensures that cloud services, including IaaS, PaaS, and SaaS, are aligned with business objectives and compliance requirements. They are responsible for configuring and optimizing cloud environments to maximize performance, security, and cost-efficiency. Additionally, the Cloud Specialist collaborates with cross-functional teams to develop cloud-native applications, refactor legacy systems, and integrate cloud solutions with existing on-premises systems. This role requires a deep understanding of cloud security, governance, and best practices to ensure that all cloud services are managed effectively and securely.

The Cloud Specialist also provides ongoing support, monitoring, and troubleshooting to ensure the smooth operation of cloud environments, as well as training and guidance to other IT staff on cloud technologies and methodologies.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Subject Matter Expert Minimum/General Experience: 10 Years Functional Responsibility: The Cloud Subject Matter Expert (SME) is responsible for providing expert guidance and support in the development, implementation, and management of the organization’s security policies, procedures, and technologies.

They conduct comprehensive security assessments and audits, identifying vulnerabilities and recommending mitigation strategies to enhance the organization’s security posture. They design and implement robust security architectures, ensuring the protection of sensitive data and systems from potential threats.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud System Administrator Minimum/General Experience: 0 Years Functional Responsibility: The Cloud System Administrator is responsible for the comprehensive management and optimization of cloud environments, ensuring seamless operation, security, and scalability. Their primary duties include the provisioning and configuration of cloud resources, such as virtual machines, storage, and networking components, to support various business applications and workloads.

They monitor system performance and respond to alerts, ensuring high availability and reliability of cloud services. This involves performing routine maintenance tasks, such as software updates, patch management, and performance tuning.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Technical Consultant I Minimum/General Experience: 3 Years

Functional Responsibility: A Cloud Technical Consultant I is an entry-level professional responsible for supporting the implementation and management of cloud-based solutions under the guidance of senior consultants. This role involves assisting in the assessment of existing IT environments, gathering technical requirements, and contributing to the design and deployment of cloud services such as IaaS, PaaS, and SaaS. The Cloud Technical Consultant I is responsible for executing routine tasks related to cloud migration, such as data migration, system configuration, and basic integration work. They work closely with more experienced consultants to ensure that cloud solutions are implemented according to best practices and organizational standards. This role also includes monitoring cloud environments, performing regular maintenance, and providing basic troubleshooting support. As part of their professional development, the Cloud Technical Consultant I is expected to continuously learn about emerging cloud technologies and methodologies, gradually taking on more complex tasks as they gain experience. This position requires a foundational understanding of cloud computing principles, security considerations, and compliance standards, with a focus on delivering reliable and efficient cloud services.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Technical Consultant II Minimum/General Experience: 5 Years Functional Responsibility: A Cloud Technical Consultant II is a mid-level professional who plays a critical role in the design, deployment, and optimization of cloud-based solutions. Building on the experience gained as a Technical Consultant I, this role involves more complex tasks, such as conducting detailed assessments of IT infrastructure, designing cloud architectures, and leading specific components of cloud migration projects. The Cloud Technical Consultant II is responsible for ensuring that cloud solutions, including IaaS, PaaS, and SaaS, are effectively integrated into the organization’s operations, with a strong emphasis on security, performance, and cost efficiency. They collaborate with cross-functional teams to develop cloud-native applications, refactor legacy systems, and implement DevOps practices. Additionally, the Technical Consultant II provides advanced troubleshooting support, working to resolve issues that impact the stability and reliability of cloud environments. This role requires a solid understanding of cloud governance, security best practices, and compliance requirements, as well as the ability to contribute to the continuous improvement of cloud services. The Technical Consultant II also mentors junior staff, helping them to develop their skills and understanding of cloud technologies.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cloud Technical Consultant III Minimum/General Experience: 8 Years Functional Responsibility: A Cloud Technical Consultant III is a senior-level expert who provides strategic advice and technical solutions to organizations adopting or managing cloud computing services. This role involves working closely with stakeholders to understand their business objectives, assessing the technical requirements, and designing comprehensive cloud strategies that encompass IaaS, PaaS, and SaaS solutions. The Cloud Technical Consultant III is responsible for leading complex cloud migration projects, ensuring that all aspects of the migration, including data transfer, system integration, and security, are executed seamlessly. They develop and implement governance frameworks for cloud environments, establish DevOps practices, and oversee the development of cloud-native applications. Additionally, they mentor and guide junior consultants, ensuring that best practices are followed throughout the project lifecycle. This role requires a high level of expertise in cloud architecture, security, and compliance, as well as the ability to manage large-scale, multi-disciplinary projects. The Cloud Technical Consultant III also plays a key role in troubleshooting complex issues and providing long-term solutions that enhance the organization’s cloud infrastructure.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

54151HACS Highly Adaptive Cybersecurity Services

(HACS)

Labor Category Description

Commercial Job Title: Cyber Threat Analyst I

Functional Responsibility: The Cybersecurity Analyst I is responsible for identifying and analyzing potential cyber threats to the organization. They gather and interpret threat intelligence from various sources to assess the risk and impact of emerging threats. This role involves monitoring network traffic, investigating suspicious activities, and conducting forensic analysis of security incidents. The analyst provides actionable insights and recommendations to enhance the organization's threat detection and response capabilities. They collaborate with other security teams to develop comprehensive strategies for mitigating cyber threats and ensuring the protection of organizational assets.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cyber Threat Analyst II Minimum/General Experience: 7 Years Functional Responsibility: The CybersecurityThreat Analyst II leads the efforts in identifying, analyzing, and mitigating advanced cyber threats to the organization.

They oversee the collection and interpretation of threat intelligence, providing strategic insights into potential risks. This role involves conducting in-depth investigations of complex security incidents, coordinating response efforts, and developing advanced threat detection methodologies. The senior analyst mentors junior analysts, providing expertise and guidance in threat analysis and response.

They collaborate with other security teams and stakeholders to develop and implement comprehensive cybersecurity strategies.

Commercial Job Title: Cybersecurity Analyst I Minimum/General Experience: 4 Years

Functional Responsibility: The Cybersecurity Analyst I is responsible for monitoring and maintaining the organization's cybersecurity posture by implementing and overseeing security measures. They conduct thorough risk and vulnerability assessments to identify potential threats and weaknesses within the system. This role involves analyzing security incidents and breaches, documenting findings, and providing recommendations for remediation. The analyst is also responsible for ensuring compliance with industry standards and regulatory requirements. They participate in the development and enforcement of security policies, procedures, and protocols, and collaborate with IT and other departments to enhance overall security.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Analyst II Minimum/General Experience: 6 Years Functional Responsibility: The Cybersecurity Analyst II leads the efforts in identifying and mitigating cybersecurity threats to the organization. They perform advanced risk and vulnerability assessments and oversee the implementation of security measures across various systems. This role includes conducting complex incident investigations, coordinating response efforts, and developing strategies for incident containment and recovery. The senior analyst is responsible for ensuring compliance with stringent security standards and regulations. They mentor junior analysts, providing guidance and expertise in advanced security practices, and play a key role in shaping the organization's security policies and procedures.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Consultant Minimum/General Experience: 7 Years Functional Responsibility: A Cybersecurity Consultant provides expert guidance across various cybersecurity domains. The consultant offers foundational advisory services, assisting in the development of cybersecurity strategies, policies, and procedures. They support clients in understanding basic cybersecurity concepts and compliance requirements, contributing to the implementation of information assurance measures and virus detection solutions under the guidance of senior consultants. The consultant delivers specialized advisory services, conducting thorough risk and vulnerability assessments, and recommending tailored security solutions. They facilitate the implementation of secure network management practices, incident response protocols, and zero trust architecture principles, ensuring clients are equipped to handle evolving cyber threats. The Consultant provides strategic cybersecurity advice, evaluats and oversees comprehensive penetration testing and cyber hunt operations. They collaborate with senior leadership to align cybersecurity strategies with organizational goals, driving initiatives that enhance situational awareness and fortify defenses against advanced persistent threats. The consultant ensures that all recommended practices comply with relevant laws, regulations, and industry standards, delivering high-impact results across diverse cybersecurity engagements.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Disaster Recovery Specialist Minimum/General Experience: 2 Years Functional Responsibility: The Cybersecurity Disaster Recovery Specialist is responsible for developing and implementing strategies to ensure the organization's ability to recover from significant disruptions. They create and maintain disaster recovery plans, conduct regular tests, and ensure the availability of backup systems and data. This role involves coordinating with various departments to develop recovery procedures and ensuring compliance with industry standards and regulatory requirements. The specialist provides training and guidance on disaster recovery best practices and collaborates with IT and security teams to ensure the resilience of the organization's systems and operations.

Commercial Job Title: Cybersecurity Engineer Minimum/General Experience: 4 Years

Functional Responsibility: The Cybersecurity Engineer is responsible for designing and implementing robust security solutions to protect organizational assets. They develop and maintain security architectures, including firewalls, encryption, and access control systems. This role involves conducting risk assessments, penetration testing, and vulnerability scans to identify and address security gaps. The engineer collaborates with IT and development teams to integrate security best practices into all stages of system development and operations. They also provide guidance on security policies and procedures, ensuring compliance with industry standards and regulatory requirements.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Engineer Minimum/General Experience: 5 Years Functional Responsibility: The Cybersecurity Engineer designs, implements, and manages advanced security infrastructure to protect organizational assets. They lead the development of security architectures, including zero trust frameworks and secure network designs. This role involves configuring and managing security tools such as firewalls, intrusion detection systems, and antivirus solutions. They conduct comprehensive penetration testing and vulnerability assessments to identify and address potential security gaps. The senior engineer collaborates with other IT teams to integrate security into all aspects of system development and operations, ensuring robust protection against emerging threats.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Enterprise Architect Minimum/General Experience: 7 Years Functional Responsibility: A Cybersecurity Enterprise Architect is responsible for designing and maintaining secure and robust cybersecurity framework. The architect assists in developing and implementing basic enterprise security architectures, supporting the integration of cybersecurity best practices across various network environments. They contribute to the assessment and documentation of existing systems, identifying gaps, and recommending security enhancements under supervision. The architect designs and manages comprehensive cybersecurity architectures that align with organizational objectives and HACS requirements, focusing on secure web hosting, backups, and network management. They lead efforts in implementing zero trust architecture principles and coordinating with stakeholders to ensure that the cybersecurity framework supports operational needs while mitigating risks. The Cyber Enterprise Architect plays a pivotal role in defining and executing strategic cybersecurity initiatives, overseeing the development of enterprise-wide security strategies that incorporate advanced technologies and methodologies such as situational awareness, incident response, and High Value Asset (HVA) protection. They drive the evolution of cybersecurity architectures to meet emerging threats, ensuring the organization’s infrastructure remains resilient, scalable, and compliant with industry standards.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Incident Response Minimum/General Experience: 4 Years Functional Responsibility: The Cybersecurity Incident Response specialist is responsible for managing and mitigating the impact of cybersecurity incidents. They lead the investigation and analysis of security breaches, coordinating efforts to contain and remediate the threat. This role involves developing and maintaining incident response plans, conducting post-incident reviews, and implementing lessons learned to enhance future response capabilities. They work closely with IT and other departments to ensure swift and effective resolution of incidents, minimizing disruption and damage to the organization. The specialist also conducts regular drills and training to prepare the team for potential incidents.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Intrusion Detection Minimum/General Experience: 4 Years Functional Responsibility: The Cybersecurity Intrusion Detection specialist focuses on monitoring and identifying unauthorized access to the organization's systems. They configure and manage intrusion detection systems (IDS) and intrusion prevention systems (IPS) to detect and block malicious activities. This role involves analyzing network traffic, investigating alerts, and responding to potential threats in real-time.

The specialist is responsible for fine-tuning detection rules and conducting regular assessments to ensure the effectiveness of the detection systems. They collaborate with other security teams to develop comprehensive strategies for preventing and mitigating cyber intrusions.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Project Manager I Minimum/General Experience: 4 Years Functional Responsibility: The Cybersecurity Project Manager I is responsible for planning, executing, and closing cybersecurity projects within the organization. They define project scope, objectives, and deliverables, ensuring alignment with business goals. This role involves coordinating resources, managing budgets, and tracking project progress to ensure timely completion. The project manager identifies and mitigates project risks, ensuring compliance with industry standards and regulatory requirements. They communicate regularly with stakeholders, providing updates on project status and addressing any issues that arise. The project manager also conducts post-project reviews to capture lessons learned and improve future project management practices.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Project Manager II Minimum/General Experience: 7 Years Functional Responsibility: The Cybersecurity Project Manager II oversees complex and high-stakes cybersecurity projects, ensuring successful delivery within scope, budget, and timeline. They define strategic project goals, manage cross-functional teams, and coordinate with senior leadership to align project objectives with organizational priorities. This role involves identifying and mitigating project risks, ensuring compliance with regulatory requirements, and managing stakeholder expectations. The senior project manager provides mentorship and guidance to junior project managers, ensuring adherence to best practices in project management.

They also lead post-project evaluations to identify areas for improvement and implement lessons learned.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Quality Assurance Manager Minimum/General Experience: 7 Years Functional Responsibility: The Cybersecurity Quality Assurance Manager is responsible for leading the organization's quality assurance programs and ensuring compliance with quality standards and regulatory requirements. This role involves developing and implementing advanced quality assurance processes, conducting comprehensive tests and inspections, and managing complex quality issues. The manager coordinates with various departments to integrate quality measures into all aspects of the organization's operations. They provide strategic input on quality direction, oversee quality audits, and report on quality activities to senior management. This position requires strong leadership skills, in-depth knowledge of quality assurance principles, and the ability to manage a team of quality professionals.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Cybersecurity Subject Matter Expert Minimum/General Experience: 10 Years Functional Responsibility: The Cybersecurity Subject Matter Expert (SME) provides specialized knowledge and expertise in advanced cybersecurity practices and technologies. They advise on the development and implementation of security policies, procedures, and architectures. This role involves conducting high-level risk assessments, vulnerability analyses, and penetration tests to identify and address potential security issues. The Cybersecurity SME collaborates with various departments to ensure the integration of robust security measures across the organization. They also provide training and mentorship to security teams, ensuring the continuous improvement of the organization's cybersecurity posture.

Commercial Job Title: Cybersecurity Team Lead

Functional Responsibility: The Cybersecurity Team Lead oversees a team of security professionals, ensuring effective implementation and management of cybersecurity strategies. They coordinate team activities related to risk assessments, vulnerability management, incident response, and security policy enforcement. This role involves setting team goals, providing mentorship, and ensuring continuous improvement in security practices. The team lead is responsible for aligning security initiatives with organizational objectives and regulatory requirements. They also serve as a key point of contact for senior management, providing insights and recommendations on cybersecurity matters.

54151S IT Professional Services

Labor Category Description

Commercial Job Title: Administrator Minimum/General Experience: 2 Years Functional Responsibility: An Administrator is responsible for the comprehensive management and maintenance of the organization’s IT systems, ensuring optimal performance, security, and reliability. This role involves managing user accounts, including creation, modification, and deactivation, while also handling the configuration and deployment of hardware and software. The Administrator monitors system performance, conducts regular backups, and ensures data integrity, addressing any issues that arise through proactive troubleshooting. They are also responsible for implementing system updates, patches, and security protocols to protect against vulnerabilities. In addition to these technical tasks, the Administrator maintains detailed documentation of all system activities and configurations, ensuring compliance with organizational policies and industry standards. They collaborate with other IT teams to integrate new systems and technologies seamlessly into the existing infrastructure, often participating in the planning and execution of IT projects. The Administrator plays a critical role in disaster recovery planning, capacity planning, and the overall governance of the IT environment, providing expertise and support across a wide range of IT services.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Architect Minimum/General Experience: 7 Years Functional Responsibility: The Architect is responsible for designing and overseeing the implementation of complex IT systems and solutions that align with the organization’s strategic objectives. This role involves working closely with stakeholders to understand business requirements and translating them into technical specifications and system designs. The Architect develops high-level architecture plans, including the selection of technologies, frameworks, and platforms that best meet the organization’s needs. They are responsible for ensuring that all IT systems are scalable, secure, and aligned with industry standards and best practices. The Architect also plays a critical role in guiding the implementation of these designs, working closely with development, infrastructure, and security teams to ensure successful execution. They provide technical leadership throughout the project lifecycle, from initial concept through to deployment and post-implementation support. This role requires a deep understanding of both business and technical domains, with the ability to create innovative solutions that drive the organization’s success.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Communications Specialist Minimum/General Experience: 4 Years Functional Responsibility: The Communications Specialist is responsible for developing and implementing communication strategies that support the organization's goals and objectives. This role involves creating and distributing internal and external communications, managing social media accounts, and coordinating with various departments to ensure consistent messaging. The specialist writes and edits content for newsletters, press releases, and other communication materials, and monitors media coverage and public perception. They also provide support for events and campaigns, ensuring effective communication with stakeholders. This position requires strong writing and editing skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Consultant Minimum/General Experience: 5 Years Functional Responsibility: The Consultant provides expert advice and support to the organization in a specific area of expertise. This role involves conducting research, analyzing data, and developing recommendations to improve organizational performance and achieve strategic goals. The consultant works closely with stakeholders to identify needs, develop solutions, and implement changes. They also provide training and support to staff, monitor project progress, and report on outcomes. This position requires strong analytical and problem-solving skills, excellent communication abilities, and the ability to work effectively with a wide range of stakeholders.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Developer I Minimum/General Experience: 7 Years Functional Responsibility: A Developer I is an entry-level role focused on designing, coding, testing, and maintaining software applications under the guidance of more experienced developers. This role involves writing clean, efficient, and well-documented code, following established coding standards and practices. The developer works closely with team members to understand project requirements and contribute to the development of software solutions that meet those needs. They participate in code reviews, testing, and debugging processes, learning from feedback to improve their skills and the quality of their work. The Developer I is also responsible for maintaining existing applications, identifying and fixing bugs, and implementing minor updates or enhancements. This role is essential for building a strong foundation in software development, with opportunities for growth and increased responsibility as the developer gains experience and expertise.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience Commercial Job Title: Developer II Minimum/General Experience: 9 Years Functional Responsibility: The Developer II role is a mid-level position that builds upon the foundational skills of a Developer II, with greater responsibility for the design, development, and maintenance of software applications. This role involves working independently or as part of a team to deliver high-quality software solutions that align with project requirements and business goals. The developer is proficient in multiple programming languages and development tools, allowing them to handle more complex coding tasks and contribute to the overall architecture of applications. They participate in all stages of the software development lifecycle, from requirements gathering to deployment and post-release support. The Developer II is also responsible for conducting thorough testing, debugging, and optimization of software to ensure performance and security. Additionally, they may mentor junior developers, providing guidance and sharing best practices to help them grow in their roles. This role requires a deep understanding of software development principles, with the ability to tackle more challenging projects and take on leadership roles within the development team.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Document Support Specialist Minimum/General Experience: 0 Years Functional Responsibility: The Document Support Specialist is responsible for managing and maintaining the organization's documents and records. This role involves organizing and filing documents, ensuring compliance with regulatory and internal policies, and providing support for document retrieval and reproduction. The specialist also assists in the development and implementation of document management systems and processes, providing training and support to users. They ensure the accuracy and completeness of documents, monitor document control activities, and report on document management performance. This position requires strong organizational skills, attention to detail, and the ability to work effectively as part of a team.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Geographic Information System (GIS) Specialist Minimum/General Experience: 3 Years Functional Responsibility: The Geographic Information System (GIS) Specialist is responsible for managing and analyzing spatial data to support the organization's decision-making processes. This role involves creating and maintaining GIS databases, producing maps and spatial analyses, and providing technical support for GIS applications. The specialist collaborates with various departments to integrate GIS into their workflows, conducts training sessions for users, and ensures the accuracy and quality of spatial data. They also stay current with emerging GIS technologies and best practices, ensuring the organization's GIS capabilities remain cutting-edge. This position requires strong technical skills, attention to detail, and the ability to work effectively as part of a team.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Hardware Installation Technician Minimum/General Experience: 0 Years Functional Responsibility: The Hardware Installation Technician is responsible for installing, configuring, and maintaining the organization's hardware devices. This role involves setting up desktops, laptops, printers, and other peripherals, ensuring they meet user requirements and function correctly. The technician troubleshoots hardware issues, performs repairs, and provides support for hardware-related problems. They maintain hardware inventory, document installation activities, and ensure compliance with organizational policies. This position requires strong technical skills, attention to detail, and the ability to work effectively under pressure.

Commercial Job Title: Hardware Specialist Minimum/General Experience: 3 Years Functional Responsibility: The Hardware Specialist is responsible for the advanced management and maintenance of the organization's hardware devices. This role involves configuring and optimizing hardware systems, troubleshooting complex hardware issues, and providing technical guidance to other IT staff. The specialist also manages hardware inventory, coordinates with vendors for hardware procurement and support, and ensures compliance with organizational policies. They participate in hardware-related projects, providing technical expertise and strategic input. This position requires extensive experience with hardware technologies, strong problem-solving skills, and the ability to manage multiple tasks simultaneously.

Minimum Education: Bachelors Education Substitution: Associate Degree with Two Years of Experience

Commercial Job Title: Help Desk Specialist Minimum/General Experience: 3 Years Functional Responsibility: The Help Desk Specialist is responsible for providing technical support to end-users for hardware, software, and network-related issues.

This role involves troubleshooting problems, resolving incidents, and escalating complex issues to higher-level support. The specialist maintains support documentation, follows standard procedures for incident management, and ensures a high…

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