Federal Supply Schedule 47QTCA25D000U

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule F S S Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology and Professional Services Categories

CONTRACT NUMBER: 47QTCA25D000U

CONTRACT PERIOD: Oct. 23, 2024 – Oct. 22, 2029

Price List Current through: Mod #1, Oct. 23, 2024

CONTRACTOR: K2Share, LLC 1315 2nd Street SW Roanoke, V i rg in i a 24016 Phone: 979.260.0030 Fax: 979.260.0037 Email: gsa@k2share.com Internet: http://www.k2share.com

CONTRACT ADMINISTRATOR: Collin Kruger Collin.Kruger@k2share.com Trevor MacBrien Trevor.MacBrien@k2share.com

BUSINESS SIZE: Small Business Veteran Owned Small Business SBA Certified HUBZone

For more information on ordering, go to the following website: https://www.gsa.gov/schedules.

CUSTOMER INFORMATION

1a. Awarded special item number(s):

54151 Software Maintenance Services 54151ECOM Electronic Commerce and Subscription Services 54151S IT Professional Services 611430 Professional and Management Development Training 541611 Mgt and Financial Consulting, Acquisition and Grants

Mgt Support, and Business Program and Project Mgt Services 54151HACS Highly Adaptive Cybersecurity Services (HACS)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

See attached pricelist

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

See attached pricelist

2. Maximum order. SINs 54151/54151ECOM/54151S/54151HACS: $500,000

SIN 611430/541611: $1,000,000

3. Minimum order. $100

4. Geographic coverage (delivery area): Domestic delivery only.

5. Point(s) of production: Roanoke, VA 24016

6. Discount from list prices: All prices are net, discounts deducted.

7. Quantity discounts: 2% on orders of $500K or greater

8. Prompt payment terms. Net 30: Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: None

10a. Time of delivery: 30 days ARO

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list.

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2- day delivery. NA

10d. Urgent Requirements: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

11. F.O.B. point(s): Destination

12a. Ordering address(es). K2Share, LLC 1005 University Dr. East, College Station, TX 77840

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address. K2Share, LLC 1005 University Dr. East, College Station, X 77840

14. Warranty provision: See following pages.

15. Export packing charges, if applicable. NA

16. Terms and conditions of rental, maintenance, and repair. Not Applicable

17. Terms and conditions of installation:

For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders.

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and GSA Schedule 70, Contract No. GS-35F-0840R capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: The maintenance/repair service provided is the standard commercial terms and conditions for the type of products and/or services awarded.

18b. Terms and conditions for any other services:

(1) The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

(2) The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the contractor and the ordering activity.

(3) The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner. (4) Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

19. List of service and distribution points: K2Share, LLC 1315 2nd St SW Roanoke, VA 24016

20. Participating dealers: N/A

21. Preventive maintenance: N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/. N/A

23. Unique Entity Identifier (UEI): YNE8MB7CDKB7

24. Notification regarding registration in System for Award Management database.

Contractor maintains a current registration in SAM. CAGE: 3QVF8

LIMITED WARRANTY

K2SHARE represents and warrants that: (a) all services performed by K2SHARE hereunder will be performed in a professional and workmanlike manner in accordance with applicable industry standards, and (b) developed software will perform in conformance with the specifications in accordance with applicable industry standards for a period of ninety (90) days after Acceptance of such developed software, provided that the developed software has not been (i) modified, altered, or tampered with in any way (including virus infection), (ii) operated in a manner other than its intended purpose, or (iii) combined with any products or services other than those supplied or authorized by K2SHARE for use with the developed software. The date of Acceptance is defined as final installation of the Product following any customizations by K2SHARE if applicable.

If an implied warranty or condition is created by your state/jurisdiction and federal or state/provincial law prohibits disclaimer of it, you also have an implied warranty or condition, BUT ONLY AS TO DEFECTS DISCOVERED

DURING THE PERIOD OF THIS LIMITED WARRANTY(NINETY DAYS). AS TO ANY DEFECTS

DISCOVERED AFTER THE NINETY (90) DAY PERIOD, THERE IS NO WARRANTY OR CONDITION OF

ANY KIND.

LIMITATION ON REMEDIES; YOU ARE NOT ENTITLED TO ANY CONSEQUENTIAL DAMAGES if the Product does not meet K2SHARE's Limited Warranty, and, to the maximum extent allowed by applicable law, even if any remedy fails of its essential purpose.

K2SHARE is liable to (a) allow you to retain the defective Product and reduce the contract price by an amount equitable under the circumstances, or (b) repair or replace the Product, as directed by You, if the Product does not meet this Limited Warranty. You will receive the remedy without charge, except that you are responsible for any expenses you may incur (e.g. cost of shipping the Product to K2SHARE). Any replacement Product will be warranted for the remainder of the original warranty period or ninety

(90) days, whichever is longer.

The Limited Warranty that appears above is the only express warranty made to you and is provided in lieu of any other express warranties (if any) created by any documentation or packaging. Except as stated elsewhere in this Limited Warranty, K2SHARE hereby disclaims all other warranties and conditions, either express, or implied.

The warranty shall commence upon the later of the following:

a) Activation of the user’s service

b) Installation/delivery of the equipment

The Contractor, by repair or replacement of the defective item, shall complete all warranty services within five working days of notification of the defect. Warranty service shall be deemed complete when the user has possession of the repaired or replaced item. If the Contractor renders warranty service by replacement, the user shall return the defective item(s) to the Contractor as soon as possible but not later than ten (10) working days after notification.

SOFTWARE MAINTENANCE SERVICE (SPECIAL ITEM NUMBER 54151) OF GENERAL-

PURPOSE COMMERCIAL INFORMATION TECHNOLOGY SOFTWARE

RIGHT-TO-COPY PRICING for SIN 54151

SIN Product Description GSA Price

54151 State Preparedness Assessment and Reporting Service (SPARS) (TM) Additional Seat License

Additional Seat Licenses for SPARS (TM) $49.71

ELECTRONIC COMMERCE AND SUBSCRIPTION SERVICES (SPECIAL ITEM NUMBER 54151ECOM)

Product Description GSA Price

State Preparedness Assessment and

Reporting Service

(SPARS)(TM)

Annual Service Fee

The State Preparedness Assessment and Reporting Service (SPARS)(TM) is a web-based service that provides state administering agencies with tools to support the Department of Homeland Security (DHS) grant monitoring, evaluation, and reporting process. SPARS is a Software as a Service (SAAS) offering that is delivered to the customer over the internet through paid access to the system for an annual fee.

$68,100.88

INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 54151S, 54151HACS, 541611, 611430)

541611 - Management and Financial Consulting, Acquisition and Grants Management Support

SIN

Escalation – 3.3% Labor Category

10/23/24 – 10/22/25

10/23/25 – 10/24/26

10/23/26 – 10/22/27

10/23/27 – 10/22/28

10/23/28 – 10/22/29

541611 PSS Program Manager II $190.51 $196.80 $203.29 $210.01 $216.94

541611 PSS Program Analyst I $104.39 $107.84 $111.40 $115.07 $118.87

541611 PSS Program Analyst II $121.59 $125.60 $129.74 $134.03 $138.45

541611 PSS Program Analyst III $146.12 $150.94 $155.92 $161.07 $166.39

541611 PSS Project Manager III $164.63 $170.07 $175.68 $181.47 $187.46

611430 - Professional and Management Development Training Services

Escalation – 3% Labor Category

10/23/24 – 10/22/25

10/23/25 – 10/24/26

10/23/26 – 10/22/27

10/23/27 – 10/22/28

10/23/28 – 10/22/29

611430 Content Development Analyst $56.65 $58.36 $60.11 $61.91 $63.77

611430 Project Manager I $92.13 $94.89 $97.74 $100.68 $103.70

611430 Project Manager II $105.42 $108.58 $111.84 $115.19 $118.65

611430 Sr. Content Development Analyst $77.25 $79.57 $81.95 $84.41 $86.94

611430 Content Development Technician $36.05 $37.13 $38.25 $39.40 $40.57

611430 Instructional Systems Designer ‐ I $58.52 $60.27 $62.08 $63.94 $65.85

611430 Instructional Systems Designer ‐ II $97.57 $100.50 $103.52 $106.62 $109.81

611430 Instructional Systems Designer ‐ III $115.03 $118.49 $122.05 $125.70 $129.47

611430 Programmer/Multimedia Developer ‐ I $73.17 $75.37 $77.62 $79.95 $82.35

611430 Programmer/Multimedia Developer ‐ II $112.35 $115.73 $119.20 $122.78 $126.47

611430 Programmer/Multimedia Developer ‐ III $129.84 $133.74 $137.75 $141.88 $146.14

611430 Graphics Artist ‐ I $42.29 $43.56 $44.87 $46.22 $47.61

611430 Graphics Artist ‐ II $63.44 $65.34 $67.30 $69.32 $71.40

611430 Graphics Artist ‐ III $112.35 $115.73 $119.20 $122.78 $126.47

611430 Quality Assurance Specialist ‐ I $59.75 $61.54 $63.39 $65.29 $67.24

611430 Quality Assurance Specialist ‐ II $102.06 $105.12 $108.27 $111.52 $114.86

611430 Quality Assurance Specialist ‐ III $138.83 $142.99 $147.28 $151.71 $156.26

611430 Content Subject Matter Expert/Instructor

$192.29 $198.07 $204.01 $210.13 $216.43

611430 Program Manager $165.97 $170.95 $176.08 $181.36 $186.80

54151S - Information Technology Professional Services

Escalation – 3.3% Labor Category

10/23/24 – 10/22/25

10/23/25 – 10/24/26

10/23/26 – 10/22/27

10/23/27 – 10/22/28

10/23/28 – 10/22/29

54151S Database Administrator II $170.66 $176.29 $182.11 $188.11 $194.32

54151S Database Administrator III $204.77 $211.53 $218.51 $225.72 $233.17

54151S Network Administrator $113.77 $117.53 $121.41 $125.42 $129.56

54151S Program Manager III $227.53 $235.03 $242.79 $250.80 $259.07

54151S Quality Assurance Analyst $85.32 $88.13 $91.04 $94.05 $97.15

54151S Senior Technology Analyst $171.68 $177.34 $183.19 $189.24 $195.49

54151S Support Services Program Manager $134.94 $139.40 $144.00 $148.76 $153.66

54151S Support Services Technician I $22.74 $23.49 $24.26 $25.06 $25.88

54151S Support Services Technician II $28.43 $29.37 $30.34 $31.34 $32.37

54151S Technology Analyst $113.77 $117.53 $121.41 $125.42 $129.56

54151S Technology Consultant $113.77 $117.53 $121.41 $125.42 $129.56

54151S Web Application Developer I $113.77 $117.53 $121.41 $125.42 $129.56

54151S Associate Systems Security Analyst $91.79 $94.82 $97.95 $101.19 $104.52

54151S Systems Security Analyst $105.54 $109.03 $112.62 $116.34 $120.18

54151S Senior Systems Security Analyst $125.04 $129.17 $133.43 $137.83 $142.38

54151S Systems Security Architect $158.33 $163.56 $168.96 $174.53 $180.29

54151S Associate Network Security Analyst $91.79 $94.82 $97.95 $101.19 $104.52

54151S Network Security Analyst $105.54 $109.03 $112.62 $116.34 $120.18

54151S Senior Network Security Analyst $125.04 $129.17 $133.43 $137.83 $142.38

54151S Program Manager II $203.29 $210.01 $216.94 $224.10 $231.50

54151S IT Business Analyst I $78.71 $81.31 $83.99 $86.76 $89.62

54151S IT Business Analyst II $105.35 $108.83 $112.41 $116.12 $119.95

54151S IT Business Analyst III $129.74 $134.03 $138.45 $143.01 $147.73

54151S Program Analyst I $111.39 $115.06 $118.86 $122.78 $126.83

54151S Program Analyst II $129.75 $134.04 $138.46 $143.02 $147.74

54151S Program Analyst III $155.92 $161.07 $166.39 $171.88 $177.55

54151S Systems Architect Level I $116.83 $120.69 $124.66 $128.78 $133.03

54151S Systems Architect Level II $138.54 $143.11 $147.84 $152.72 $157.75

54151S Systems Architect Level III $203.94 $210.67 $217.62 $224.81 $232.22

54151S Data Engineer I $87.02 $89.89 $92.86 $95.92 $99.08

54151S Data Engineer II $120.84 $124.83 $128.95 $133.20 $137.59

54151S Data Engineer III $148.18 $153.07 $158.12 $163.34 $168.73

54151S Project Manager III $175.67 $181.46 $187.45 $193.63 $200.02

54151S SME I $222.14 $229.47 $237.05 $244.87 $252.95

54151S SME II $246.76 $254.90 $263.31 $272.00 $280.98

54151S SME III $282.65 $291.98 $301.61 $311.57 $321.84

54151S Database Administrator I $111.51 $115.18 $118.98 $122.91 $126.97

54151S Program Manager ‐ Cyber Security I $221.93 $229.26 $236.83 $244.64 $252.72

10/23/24 – 10/22/25

10/23/25 – 10/24/26

10/23/26 – 10/22/27

10/23/27 – 10/22/28

10/23/28 – 10/22/29

54151S Program Manager ‐ Cyber Security II $251.82 $260.13 $268.72 $277.58 $286.74

54151S Program Manager ‐ Cyber Security III $282.40 $291.72 $301.34 $311.28 $321.56

54151S Cyber SME I $332.74 $343.72 $355.06 $366.78 $378.88

54151S Cyber SME II $351.25 $362.84 $374.81 $387.18 $399.96

54151S Cyber SME III $369.77 $381.97 $394.58 $407.60 $421.05

54151HACS - Highly Adaptive Cybersecurity Services (HACS)

10/23/24 – 10/22/25

10/23/25 – 10/24/26

10/23/26 – 10/22/27

10/23/27 – 10/22/28

10/23/28 – 10/22/29

54151HACS Program Manager ‐ Cyber Security I $221.93 $229.26 $236.83 $244.64 $252.72

54151HACS Program Manager ‐ Cyber Security II $251.82 $260.13 $268.72 $277.58 $286.74

54151HACS Program Manager ‐ Cyber Security III $282.40 $291.72 $301.34 $311.28 $321.56

54151HACS Cyber SME I $332.74 $343.72 $355.06 $366.78 $378.88

54151HACS Cyber SME II $351.25 $362.84 $374.81 $387.18 $399.96

54151HACS Cyber SME III $369.77 $381.97 $394.58 $407.60 $421.05

K2Share Labor Category Descriptions

LABOR CATEGORIES, EXPERIENCE, EDUCATION, RESPONSIBILITIES SIN: 541611

Labor Category Title Labor Category Description Minimum Education

Min. Years of Experience

PSS Program Manager

II

Designs, plans, and coordinates work teams. Provides support to project team members. Handles complex problems and issues that arise and designs and implements the solutions required for these issues. Demonstrates expertise in a variety of concepts, practices, and procedures. May provide consultation on complex projects and is considered to be the top-level contributor/specialist.

Relies on extensive experience and judgment to plan and accomplish goals.

Bachelors Degree

PSS Program Analyst I

Program Analysts supports development and conducting of qualitative and quantitative studies, research, and analysis to evaluate, integrate, or improve programs and projects. Assists staff/teams to identify and develop methods, plans, and documentation to streamline procedures, reports, and systems to improve operations, achieve savings, and encourage long-range planning to assure the program/project produce results in a cost-effective manner.

High School

PSS Program Analyst II

Program Analysts manage and/or support projects or provide program and business support with limited supervision. Develops and facilitates complex qualitative and quantitative studies, research, and analysis to evaluate, integrate, or improve program/project productivity. Contributes to the development of methods, plans, and documentation used to streamline operating procedures, reports, and systems to improve operations, achieve savings, and encourage long-range planning to assure the program/project produce results in a cost-effective manner. Provides support through conducting interviews, data gathering, preparing studies, and developing recommendations.

Bachelors Degree

PSS Program Analyst

III

Senior Program Analysts lead projects or provide program and business support without supervision. Plans and oversees the development and conducting of complex qualitative and quantitative studies, conducts research and analysis to evaluate, and integrates or improves program/project productivity. Responsible for providing direction and vision to client and project teams and serves as a key facilitator between multiple teams to achieve objectives of complex efforts.

Identifies and develops methods, plans, and documentation to streamline operating procedures, reports, and systems to improve operations, achieve savings, and encourage long-range planning to assure the program/project produce results in a cost-effective manner.

Bachelors Degree

PSS Project Manager

III

8+ years’ experience specializing in managing projects, stakeholder engagement, contracts, cost management and resource planning. Conducts and interprets quantitative and qualitative analyses.

Bachelors Degree

LABOR CATEGORIES, EXPERIENCE, EDUCATION, RESPONSIBILITIES SIN: 611430

Education

Min. Years of Experience

Content Development Analyst

Functional Description: Apply established instructional design processes across curricula; Use templates to assist in the rapid development of courses; Write course materials with input and assistance from SMEs; Develop instructionally sound course objectives; Design and develop realistic scenarios and case studies; Design valid assessments.

Bachelors Degree

Project Manager I

Functional description: Manage projects, contracts, funds and resources.

Conducts and interprets quantitative and qualitative analyses. Our project manager plays a critical role in the managing of funds and resources in the development of our Information Technology Security Awareness training.

Bachelors Degree

Project Manager II

Functional description: Directs Project managers, contracts, funds, and resources. Oversees quantitative and qualitative analyses. Our Project Manager provides guidance for our team in developing our Annual IT Security awareness training.

Bachelors Degree

Sr. Content Development Analyst

Functional Description: Directs learning strategies and consults with Subject Matter Experts (SME) to ensure that training material meets learning objectives. Design and develop blended learning solutions; Conduct needs analysis to identify performance gaps; Work closely with project managers and cross-functional teams to identify training needs; Recommend and develop performance solutions to address gaps and meet business needs; Apply Adult Learning Theory and instructional design models; Develop and participate in system and user acceptance testing; Coach and mentor other team members.

Bachelors Degree

Content Development Technician

Functional Description: Editing photos; Creating animations and graphics;

Organizing content into specified groupings; Preparing scripts for audio recording; Reviewing audio files; Performing on-screen reviews. Our content development technician helps develop the content images and graphics for our Leadership Competency Analyses and Behavior training.

Bachelors Degree

Instructional Systems Designer - I

Functional Description: Design and develop instructional materials and training course content delivered in various formats. Ensures course objectives and training materials satisfy client requirements. Conduct post-training evaluations to determine effectiveness of training.

Bachelors Degree

Instructional Systems Designer - II

Functional Description: Design and develop instructional materials and training course content delivered in various formats. Ensures requirements are satisfied through direct communication with customer. Conduct post-training evaluations to determine effectiveness of training. May be responsible for supervision of others.

Bachelors Degree

Instructional Systems Designer - III

Functional Description: Design and develop instructional materials and training course content delivered in various formats. Ensures requirements are satisfied through direct communication with customer. Conduct post-training evaluations to determine effectiveness of training. May be responsible for supervision of others.

Bachelors Degree

Programmer/Multimedia Developer - I

Functional Description: Create, edit, and manipulate electronic images through the use of computers, multimedia software, and related technologies. Assist in the design and production of multimedia products. Must be able to understand customer requirements.

Bachelors Degree

Programmer/Multimedia Developer - II

Functional Description: Create, edit, and manipulate electronic images through the use of computers, multimedia software, and related technologies. Assist in the design and production of multimedia products. Must be able to communicate directly with customer and understand customer requirements.

May be responsible for supervision of others.

Bachelors

Education

Min. Years of Experience

Programmer/Multimedia Developer - III

Functional Description: Create, edit, and manipulate electronic images through the use of computers, multimedia software, and related technologies. Assist in the design and production of multimedia products. Must be able to communicate directly with customer and understand customer requirements.

May be responsible for supervision of others.

Bachelors Degree

Graphics Artist - I

Functional Description: Design and develop graphic/visual effects used in instructional materials through the use of computer software. Develops animations, illustrations, drawings to be used within training materials. Must be able to manage multiple projects and personnel. Must be able to communicate directly with customer and understand customer requirements. Our Graphics Artist helps make all graphics and visual effects for all of our course material.

High School

Graphics Artist - II

Functional Description: Design and develop graphic/visual effects used in instructional materials through the use of computer software. Develops animations, illustrations, drawings to be used within training materials. Must be able to manage multiple projects and personnel. Must be able to communicate directly with customer and understand customer requirements. Our Graphics Artist - II helps make all graphics and visual effects for all of our course material.

Bachelors Degree

Graphics Artist - III

Functional Description: Design and develop graphic/visual effects used in instructional materials through the use of computer software. Develops animations, illustrations, drawings to be used within training materials. Must be able to manage multiple projects and personnel. Must be able to communicate directly with customer and understand customer requirements. Our Graphics Artist - III helps make all graphics and visual effects for all of our course material.

Bachelors Degree

Quality Assurance Specialist - I

Functional Description: Performs quality assurance reviews of training products/materials to ensure standards and customer requirements are met.

Responsible for the development and implementation of quality assurance plans. Establishes quality standards and ensures those standards are achieved.

Our Quality Assurance Specialist plays a critical role in reviewing every section of course content.

Bachelors Degree

Quality Assurance Specialist - II

Functional Description: Performs quality assurance reviews of training products/materials to ensure standards and customer requirements are met.

Responsible for the development and implementation of quality assurance plans. Establishes quality standards and ensures those standards are achieved.

Our Quality Assurance Specialist plays a critical role in reviewing every section of course content.

Bachelors Degree

Quality Assurance Specialist - III

Functional Description: Performs quality assurance reviews of training products/materials to ensure standards and customer requirements are met.

Responsible for the development and implementation of quality assurance plans. Establishes quality standards and ensures those standards are achieved.

Our Quality Assurance Specialist plays a critical role in reviewing every section of course content.

Bachelors Degree

Content Subject Matter Expert/Instructor

Functional Description: Provide functional expertise during the design, development and implementation of courses and course contents. Performs reviews of documents and training materials and provides feedback during development and design stages of projects. This role provides their cyber security expertise to help develop our course content.

Bachelors

Education

Min. Years of Experience

Program Manager

Functional Description: PMP Certification preferred. Responsible for the management and execution of multiple ongoing projects/contracts and organizing project resources. Designs and implements components required for complex application features. Must be able to lead and direct project managers and project team personnel providing technical support when needed. Program Manager will also be responsible for managing project costs and keeping costs in line with project budget while ensuring project remains on schedule. Must have strong written and verbal communication skills. The Program Manager is the driving force behind all of the course content we develop for our courses and data visualization projects. They lead and direct the team from course creation all the way through to client delivery.

Bachelors

LABOR CATEGORIES, EXPERIENCE, EDUCATION, RESPONSIBILITIES SIN: 54151S/54151HACS

Education

Min. Years of Experience

Database Administrator

II

Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of internal and client related databases.

Implements data models and database designs, data access and table maintenance codes; resolves database performance issues, database capacity issues, replication, and other distributed data issues.

Bachelors Degree

Database Administrator

III

Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of internal and client related databases.

Implements data models and database designs, data access and table maintenance codes; resolves database performance issues, database capacity issues, replication, and other distributed data issues.

Bachelors Degree

Network Administrator

Installs, configures and maintains the organization's network. Builds networks and maintains external and internal web presence, administers the networks.

Tests and evaluates network systems to eliminate problems and makes improvements. Performs system backups on its internal and external web network servers. Designs and supports server system(s) and supporting software.

Provides documentation and project tracking reports. Provides tactical and strategic input on overall network planning and for related projects.

Troubleshoots network access problems and implements network security policies and procedures to protect against unauthorized access. Relies on extensive experience and judgment to plan and accomplish goals.

Bachelors Degree

Program Manager III

Designs, plans, and coordinates work teams. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex application features. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. May provide consultation on complex projects and is considered to be the top-level contributor/specialist. Relies on extensive experience and judgment to plan and accomplish goals.

Bachelors Degree

Quality Assurance Analyst

Tests and evaluates services or performance. Analyzes discrepancies in services or performance and makes recommendations for improvements. Has knowledge of commonly used concepts, practices, and procedures within a particular field.

Works under immediate supervision. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

Bachelors

Education

Min. Years of Experience

Senior Technology Analyst

Designs, modifies, develops, writes and implements database and business software applications. Supports and/or installs database and business software applications. Documents software applications. Gathers requirements from users and creates specifications and develops code. Administers systems applications and resolves application and hardware issues. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Works under general supervision. Relies on limited experience and judgment to plan and accomplish goals.

Bachelors Degree

Support Services Program Manager

Manages a team of support personnel who troubleshoot IT issues. Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user.

Manages a team of quality assurance analysts. Implements policies and procedures regarding testing procedures, and identifies discrepancies in service offerings.

Bachelors Degree

Support Services Technician I

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, e-mails, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Data entry assistance. Limited knowledge of commonly used concepts, practices, and procedures within a particular field.

Works under immediate supervision. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

High School

Diploma or GED

Support Services Technician II

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, e-mails, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Data entry assistance. Limited knowledge of commonly used concepts, practices, and procedures within a particular field.

Works under immediate supervision. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

High School

Diploma or GED

Technology Analyst

Designs, modifies, develops, writes and implements database and business software applications. Supports and/or installs database and business software applications. Documents software applications. Gathers requirements from users and creates specifications and develops code. Administers systems applications and resolves application and hardware issues. Data entry assistance. Familiar with standard concepts, practices, and procedures within a particular field.

Bachelors Degree

Technology Consultant

Installs, configures, networks and maintains mobile classrooms. Tests and evaluates mobile classroom connections to national databases via the internet.

Performs backups of data entry. Provides technical and content assistance to data entry clerks. Provides documentation and project tracking reports. Provides tactical and strategic input on overall mobile classroom network planning for future related projects. Data entry assistance. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.

Bachelors

Education

Min. Years of Experience

Web Application Developer I

Designs, modifies, develops, writes and implements web sites and business software applications. Supports and/or installs web sites and business software applications. Participates in the testing process. Documents software applications. Gathers requirements from users and creates specifications and develops code. Designs and writes codes in a variety of languages to support new and existing applications. Familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision. Relies on limited experience and judgment to plan and accomplish goals.

Bachelors Degree

Associate Systems Security Analyst

Trained in the analysis or application of system security practices within an organization/agency. Assists with writing certification and accreditation (C&A) documentation packages included in the process of helping an organization/agency obtain an authority to operate (ATO) on its systems and/or environment. Follows National Institute of Standards and Technology (NIST) and/or Department of Defense IA Certification and Accreditation Process standards in performance of job functions. Performs Information Systems Security Officer (ISSO) services for an organization/agency.

Bachelors Degree

Systems Security Analyst

Specialized in the analysis or application of system security practices within an organization/agency. Designs, develops and writes certification and accreditation (C&A) documentation packages included in the process of helping an organization/agency obtain an authority to operate (ATO) on its systems and/or environment. Follows National Institute of Standards and Technology (NIST) and/or Department of Defense IA Certification and Accreditation Process standards in performance of job functions. Performs Information Systems Security Officer (ISSO) services for an organization/agency. Familiar with commonly used concepts, practices, and procedures within a particular field.

Bachelors Degree

Senior Systems Security Analyst

Specialized in the analysis and application of system security practices within an organization/agency. Designs, develops and writes certification and accreditation (C&A) documentation packages included in the process of helping an organization/agency obtain an authority to operate (ATO) on its systems and/or environment. Follows National Institute of Standards and Technology (NIST) and/or Department of Defense IA Certification and Accreditation Process standards.

Bachelors Degree

Systems Security Architect

Specialized in architectural design of information security policies and procedures. Directs the design, development and writing of certification and accreditation (C&A) documentation packages included in the process of helping an organization/agency obtain an authority to operate (ATO) on its systems and/or environment. Follows National Institute of Standards and Technology (NIST) and/or Department of Defense IA Certification and Accreditation Process standards.

Bachelors Degree

Associate Network Security Analyst

Trained in the analysis or application of network security practices within an organization/agency. Assists with performing Systems Testing and Evaluation (ST&E) services included in the process of helping an organization/agency obtain an Authority To Operate (ATO) on its systems and/or environment.

Familiar with National Institute of Standards and Technology (NIST) and/or Department of Defense IA Certification and Accreditation Process standards.

Bachelors Degree

Network Security Analyst

Specialized in the analysis or application of network security practices within an organization/agency. Designs and develops Systems Testing and Evaluation (ST&E) services included in the process of helping an organization/agency obtain an Authority To Operate (ATO) on its systems and/or environment.

Familiar with National Institute of Standards and Technology (NIST) and/or Department of Defense IA Certification and Accreditation Process standards.

Bachelors

Education

Min. Years of Experience

Senior Network Security Analyst

Specialized in the analysis and application of network security practices within an organization/agency. Designs and develops Systems Testing and Evaluation (ST&E) services included in the process of helping an organization/agency obtain an Authority To Operate (ATO) on its systems and/or environment.

Familiar with National Institute of Standards and Technology (NIST) and/or Department of Defense IA Certification and Accreditation Process standards.

Bachelors Degree

Program Manager II

Designs, plans, and coordinates work teams. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex application features. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. May provide consultation on complex projects and is considered to be the top-level contributor/specialist. Relies on extensive experience and judgment to plan and accomplish goals.

Bachelors Degree

Program Manager - Cyber Security I

Provides team leadership and creativity in the development and implementation of Cyber services engagements. Directs complex Cyber projects or sub-projects, including project financials. Manages and leads work teams. Sets objectives and priorities for the project staff. Assigns and reviews tasks, performance, and staffing requirements. Identifies and pursues new business opportunities within the existing client base.

Bachelors Degree

Program Manager - Cyber Security II

Provides team leadership and creativity in the development and implementation of Cyber services engagements. Directs complex Cyber projects or sub-projects, including project financials. Manages and leads work teams. Sets objectives and priorities for the project staff. Assigns and reviews tasks, performance, and staffing requirements. Identifies and pursues new business opportunities within the existing client base.

Bachelors Degree

Program Manager - Cyber Security III

Provides team leadership and creativity in the development and implementation of Cyber services engagements. Directs complex Cyber projects or sub-projects, including project financials. Manages and leads work teams. Sets objectives and priorities for the project staff. Assigns and reviews tasks, performance, and staffing requirements. Identifies and pursues new business opportunities within the existing client base.

Bachelors Degree

IT Business Analyst I

Serves as a IT business analyst and supports/conducts analysis within the Customer’s time frame, cost, and mission parameters. Assists in identifying problems and/or potential problems in the planning, organizing, and performance of work for one or more IT subtasks within the relevant subject matter domain of the project. Under the technical guidance and expertise of project management staff, contributes to the performance of project activities and the preparation of work products. Ensures that products meet quality standards. Works as part of the project team; technical and managerial guidance is provided.

Bachelors Degree

IT Business Analyst II

Serves as a IT business analyst and supports/conducts analysis within the Customer’s time frame, cost, and mission parameters. Assists in identifying problems and/or potential problems in the planning, organizing, and performance of work for one or more IT subtasks within the relevant subject matter domain of the project. Under the technical guidance and expertise of project management staff, contributes to the performance of project activities and the preparation of work products. Ensures that products meet quality standards. Works as part of the project team; technical and managerial guidance is provided.

Bachelors

Education

Min. Years of Experience

IT Business Analyst III

Serves as lead IT business analyst and possibly manager on client tasks.

Conducts and leads analysis within the Customer’s time frame, cost, and mission parameters. Leads identification of problems and/or potential problems and in the planning, organizing, and performance of work for one or more IT subtasks within the relevant subject matter domain of the project. In accordance with customer requirements, mission objectives, policies, and regulations, directly contributes to the successful performance of program/project activities and the preparation and delivery of solutions and work products. Ensures that products meet quality standards. Works as part of the project team; technical and managerial guidance is provided.

Bachelors Degree

Program Analyst I

Program Analysts supports development and conducting of qualitative and quantitative studies, research, and analysis to evaluate, integrate, or improve IT programs and projects. Assists staff/teams to identify and develop methods, plans, and documentation to streamline operating procedures, reports, and systems to improve operations, achieve savings, and encourage long-range planning to assure the program/project produce results in a cost-effective manner.

High School

Program Analyst II

Program Analysts manage and/or support IT projects or provide program and business support with limited supervision. Develops and facilitates complex qualitative and quantitative studies, research, and analysis to evaluate, integrate, or improve program/project productivity. Contributes to the development of methods, plans, and documentation used to streamline operating procedures, reports, and systems to improve operations, achieve savings, and encourage long-range planning to assure the IT program/project produce results in a cost-effective manner. Provides support through conducting interviews, data gathering, preparing studies, and developing recommendations.

Bachelors Degree

Program Analyst III

Senior Program Analysts lead IT projects or provide program and business support without supervision. Plans and oversees the development and conducting of complex qualitative and quantitative studies, conducts research and analysis to evaluate, and integrates or improves program/project productivity. Responsible for providing direction and vision to client and project teams and serves as a key facilitator between multiple teams to achieve objectives of complex efforts. Identifies and develops methods, plans, and documentation to streamline operating procedures, reports, and systems to improve operations, achieve savings, and encourage long-range planning to assure the IT program/project produce results in a cost-effective manner.

Bachelors Degree

Systems Architect Level I

Develops system architecture. Visually design data frameworks synthesizing data from various sources including data storage, data collection, data systems access, and data security. Evaluate workflow processes and recommend improvements for optimization. Assesses system requirements and specifications and translates the requirements into functional architecture.

Identifies potential problem areas that could degrade system performance and recommends workable, practical solutions in a calculated manner to minimize program impact. Adjusts the architecture as necessary to meet changing program needs.

Bachelors Degree

Systems Architect Level II

Develops system architecture. Visually design data frameworks synthesizing data from various sources including data storage, data collection, data systems access, and data security. Evaluate workflow processes and recommend improvements for optimization. Assesses system requirements and specifications and translates the requirements into functional architecture.

Identifies potential problem areas that could degrade system performance and recommends workable, practical solutions in a calculated manner to minimize program impact. Adjusts the architecture as necessary to meet changing program needs.

Bachelors

Education

Min. Years of Experience

Systems Architect Level III

Develops system architecture. Visually design data frameworks synthesizing data from various sources including data storage, data collection, data systems access, and data security. Evaluate workflow processes and recommend improvements for optimization. Assesses system requirements and specifications and translates the requirements into functional architecture.

Identifies potential problem areas that could degrade system performance and recommends workable, practical solutions in a calculated manner to minimize program impact. Adjusts the architecture as necessary to meet changing program needs.

Bachelors Degree

Data Engineer I

Provides subject matter expertise and data engineering to support all projects, including systems design, selection, development, integration, and support.

Develops self-service models and data analytics. Performs requirements analysis, design, development, and prototyping of solutions.

Bachelors Degree

Data Engineer II

Provides subject matter expertise and data engineering to support all projects, including systems design, selection, development, integration, and support.

Develops self-service models and data analytics. Performs requirements analysis, design, development, and prototyping of solutions.

Bachelors Degree

Data Engineer III

Provides subject matter expertise and data engineering to support all projects, including systems design, selection, development, integration, and support.

Develops self-service models and data analytics. Performs requirements analysis, design, development, and prototyping of solutions.

Bachelors Degree

Project Manager III 8+ years’ experience specializing in managing projects, stakeholder engagement, contracts, cost management and resource planning. Conducts and interprets quantitative and qualitative analyses.

Bachelors Degree

SME I

The SME provides clients with support consisting of extensive subject matter expertise in the IT discipline. The SME applies best practices, principles and methods to assemble a specialized approach to solving problems within their field of expertise. The SME serves as a domain expert, providing insight and advice, strategic direction, and oversight to clients. The SME is regarded as a thought leader within their domain/area of expertise and may provide facilitation and mentorship to clients and more junior staff. The SME contributes to the development in strategic planning areas such as individual and organizational assessment and evaluation; process modeling and simulation; change management; organizational development; and the development of leadership/management skills.

Bachelors Degree

SME II

The SME provides clients with support consisting of extensive subject matter expertise in the IT discipline. The SME applies best practices, principles and methods to assemble a specialized approach to solving problems within their field of expertise. The SME serves as a domain expert, providing insight and advice, strategic direction, and oversight to clients. The SME is regarded as a thought leader within their domain/area of expertise and may provide facilitation and mentorship to clients and more junior staff. The SME contributes to the development in strategic planning areas such as individual and organizational assessment and evaluation; process modeling and simulation; change management; organizational development; and the development of leadership/management skills.

Bachelors

Education

Min. Years of Experience

SME III

The SME provides clients with support consisting of extensive subject matter expertise in the IT discipline.