MAS - Apex Collaborative Technologies LLC - 47QTCA24D00GD

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Apex Collaborative Technologies LLC Apex Collaborative Technologies LLC is a Joint Venture between the following Joint Venture partners:

ARSIEM Corporation (Protégé) and Epsilon, Inc. (Mentor).

5520 Research Park Dr., Suite 100 Baltimore, MD 21228

(P) 240-389-4194 (F) 301-363-4112 https://apexcollabtech.com/

Contract Administrator: Keith Pabst, keith@apexcollabtech.com

Contract Number: 47QTCA24D00GD Contract Period: 09/23/24 – 09/22/29

Business Size: Service Disabled Veteran-Owned Small Business

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Pricelist current through Modification PO-0001, effective 09/24/2024.

https://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN Recovery SIN SIN Description

54151S 54151SRC Professional Information Technology Services

OLM OLMRC Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions beginning on page 8.

2. Maximum Order: SIN 54151S - $500,000

SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Worldwide.

5. Point(s) of production: Same as company address.

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None.

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: None.

10a. Time of Delivery: Specified on the Task Order.

10b. Expedited Delivery: Contact Contractor.

10c. Overnight and 2-day delivery: Contact Contractor.

10d. Urgent Requirements: Contact Contractor.

11. F.O.B Points: Destination.

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12a. Ordering Address: Apex Collaborative Technologies LLC ATTN: Chuck Matthews 5520 Research Park Dr., Suite 100 Baltimore, MD 21228

(P) 240-389-4194 (F) 301-363-4112 chuck@apexcollabtech.com

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address (is): Apex Collaborative Technologies LLC ATTN: Chuck Matthews 5520 Research Park Dr., Suite 100 Baltimore, MD 21228

(P) 240-389-4194 (F) 301-363-4112 chuck@apexcollabtech.com

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: Not Applicable.

16. Terms and conditions of rental, maintenance, and repair: Not Applicable.

17. Terms and conditions of installation: Not Applicable.

18a. Terms and conditions of repair parts: Not Applicable.

18b. Terms and conditions for any other services: Not Applicable.

19. List of service and distribution points: Not Applicable.

20. List of participating dealers: Not Applicable.

21. Preventive maintenance: Not Applicable.

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: Not

Applicable.

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/. N/A

23. Unique Entity Identifier (UEI) Number: ECHLPGB2X6V3

24. Notification regarding registration in System for Award Management (SAM) database:

Apex Collaborative Technologies LLC is registered at SAM.gov.

https://www.section508.gov/

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GSA Hourly Rates (w/IFF)

SIN 54151S

Labor Category Year 1

09/23/24 – 09/22/25

Year 2 09/23/25 – 09/22/26

Year 3 09/23/26 – 09/22/27

Year 4 09/23/27 – 09/22/28

Year 5 09/23/28 – 09/22/29

Administrative Support Representative (Epsilon, Inc.) $37.38 $38.80 $40.27 $41.80 $43.40

Analyst / Network Engineer I (Epsilon, Inc.) $81.84 $84.96 $88.18 $91.54 $95.01

Analyst / Network Engineer II (Epsilon, Inc.) $79.26 $82.28 $85.40 $88.64 $92.01

Analyst / Network Engineer III (Epsilon, Inc.) $132.42 $137.45 $142.67 $148.09 $153.72

Analyst / Network Engineer IV (Epsilon, Inc.) $176.93 $183.65 $190.63 $197.87 $205.39

Configuration Manager Level 2 (Top Secret/SCI) (ARSIEM Corporation) $111.53 $115.77 $120.17 $124.74 $129.47

Data Architect II (Epsilon, Inc.) $217.17 $225.42 $233.98 $242.87 $252.10

Data Architect III (Epsilon, Inc.) $243.65 $252.91 $262.52 $272.49 $282.85

Data Architect IV (Epsilon, Inc.) $270.14 $280.40 $291.06 $302.13 $313.60

Database Administrator Level 2 (Top Secret/SCI) (ARSIEM Corporation) $125.75 $130.53 $135.49 $140.63 $145.97

Database Engineer Level 4 (Top Secret/SCI) (ARSIEM Corporation) $149.21 $154.88 $160.77 $166.87 $173.21

Deputy Project Manager (Epsilon, Inc.) $119.15 $123.68 $128.37 $133.25 $138.32

Enterprise Architect I (Epsilon, Inc.) $90.02 $93.43 $96.98 $100.66 $104.49

Enterprise Architect II (Epsilon, Inc.) $119.74 $124.29 $129.02 $133.92 $139.01

Enterprise Architect III (Epsilon, Inc.) $159.24 $165.30 $171.58 $178.10 $184.87

Enterprise Architect IV (Epsilon, Inc.) $211.81 $219.86 $228.21 $236.89 $245.88

Field Services Representative (Epsilon, Inc.) $161.73 $167.88 $174.26 $180.88 $187.75

Information Assurance Specialist I (Epsilon, Inc.) $92.09 $95.59 $99.22 $102.99 $106.90

Information Assurance Specialist II (Epsilon, Inc.) $99.94 $103.74 $107.68 $111.77 $116.02

Information Assurance Specialist III (Epsilon, Inc.) $132.42 $137.45 $142.67 $148.09 $153.72

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09/23/24 – 09/22/25

Year 2 09/23/25 – 09/22/26

Year 3 09/23/26 – 09/22/27

Year 4 09/23/27 – 09/22/28

Year 5 09/23/28 – 09/22/29

Information Assurance Specialist IV (Epsilon, Inc.) $156.40 $162.35 $168.51 $174.92 $181.57

Information Assurance Specialist V (Epsilon, Inc.) $176.93 $183.65 $190.63 $197.87 $205.39

IT/Computer Specialist I (Epsilon, Inc.) $62.47 $64.85 $67.31 $69.87 $72.53

IT/Computer Specialist II (Epsilon, Inc.) $74.80 $77.64 $80.59 $83.66 $86.84

IT/Computer Specialist III (Epsilon, Inc.) $92.96 $96.49 $100.16 $103.97 $107.92

IT/Computer Specialist IV (Epsilon, Inc.) $114.53 $118.88 $123.40 $128.08 $132.95

Multimedia Engineer (Epsilon, Inc.) $52.44 $54.44 $56.50 $58.65 $60.88

Network/System Administrator I (Epsilon, Inc.) $57.47 $59.66 $61.92 $64.28 $66.72

Network/System Administrator II (Epsilon, Inc.) $69.66 $72.31 $75.06 $77.91 $80.88

Network/System Administrator III (Epsilon, Inc.) $78.78 $81.77 $84.88 $88.10 $91.45

Network/System Administrator IV (Epsilon, Inc.) $132.42 $137.45 $142.67 $148.09 $153.72

Network/System Administrator V (Epsilon, Inc.) $151.73 $157.49 $163.48 $169.69 $176.14

Principal (Epsilon, Inc.) $224.52 $233.06 $241.91 $251.10 $260.64

Program Manager (Epsilon, Inc.) $186.19 $193.26 $200.60 $208.23 $216.14

Project Coordinator (Epsilon, Inc.) $68.86 $71.48 $74.20 $77.02 $79.94

Project Manager (Epsilon, Inc.) $132.42 $137.45 $142.67 $148.09 $153.72

Scientist I (Epsilon, Inc.) $74.03 $76.84 $79.76 $82.79 $85.93

Scientist II (Epsilon, Inc.) $85.70 $88.96 $92.34 $95.85 $99.49

Scientist III (Epsilon, Inc.) $99.91 $103.71 $107.65 $111.74 $115.98

Scientist IV (Epsilon, Inc.) $119.32 $123.86 $128.56 $133.45 $138.52

Senior Principal (Epsilon, Inc.) $296.62 $307.90 $319.60 $331.74 $344.34

Senior Scientist (Epsilon, Inc.) $156.39 $162.34 $168.50 $174.91 $181.56

Senior Scientist II (Epsilon, Inc.) $172.32 $178.87 $185.67 $192.73 $200.05

Senior Scientist III (Epsilon, Inc.) $189.96 $197.18 $204.68 $212.45 $220.52

Senior Scientist IV (Epsilon, Inc.) $209.64 $217.61 $225.88 $234.47 $243.38

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09/23/24 – 09/22/25

Year 2 09/23/25 – 09/22/26

Year 3 09/23/26 – 09/22/27

Year 4 09/23/27 – 09/22/28

Year 5 09/23/28 – 09/22/29

Software Engineer Level 0 (Top Secret/SCI) (ARSIEM Corporation) $95.19 $98.81 $102.57 $106.47 $110.52

Software Engineer Level 3 (Top Secret/SCI) (ARSIEM Corporation) $123.19 $127.88 $132.74 $137.78 $143.02

Software Engineer Level 4 (Top Secret/SCI) (ARSIEM Corporation) $147.31 $152.92 $158.73 $164.77 $171.02

Software Engineer Level 7 (Top Secret/SCI) (ARSIEM Corporation) $178.55 $185.33 $192.37 $199.69 $207.27

System Administrator Level 5 (Top Secret/SCI) (ARSIEM Corporation) $125.75 $130.53 $135.49 $140.63 $145.97

System Administrator Level 6 (Top Secret/SCI) (ARSIEM Corporation) $155.57 $161.48 $167.62 $173.98 $180.59

System Engineer Level 0 (Top Secret/SCI) (ARSIEM Corporation) $71.39 $74.10 $76.91 $79.83 $82.86

System Engineer Level 1 (Top Secret/SCI) (ARSIEM Corporation) $89.23 $92.62 $96.14 $99.80 $103.59

System Engineer Level 2 (Top Secret/SCI) (ARSIEM Corporation) $111.53 $115.77 $120.17 $124.74 $129.47

System Engineer Level 4 (Top Secret/SCI) (ARSIEM Corporation) $139.42 $144.72 $150.22 $155.93 $161.85

System Engineer Level 7 (Top Secret/SCI) (ARSIEM Corporation) $178.55 $185.33 $192.37 $199.69 $207.27

System Integrator Level 1 (Top Secret/SCI) (ARSIEM Corporation) $95.19 $98.81 $102.57 $106.47 $110.52

Technical Support Representative I (Epsilon, Inc.) $32.84 $34.09 $35.39 $36.73 $38.13

Technical Support Representative II (Epsilon, Inc.) $43.73 $45.39 $47.11 $48.91 $50.76

Technical Support Representative III (Epsilon, Inc.) $51.00 $52.94 $54.95 $57.04 $59.20

Technical Support Representative IV (Epsilon, Inc.) $62.80 $65.19 $67.67 $70.24 $72.91

Technical Writer Level 2 (Top Secret/SCI) (ARSIEM Corporation) $92.79 $96.31 $99.97 $103.77 $107.71

Test Engineer Level 3 (Top Secret/SCI) (ARSIEM Corporation) $131.06 $136.04 $141.21 $146.58 $152.15

Test Engineer Level 5 (Top Secret/SCI) (ARSIEM Corporation) $144.49 $149.98 $155.69 $161.60 $167.74

User Experience Designer Level 2 (Top Secret/SCI) (ARSIEM Corporation) $125.00 $129.74 $134.67 $139.79 $145.10

Web Application Developer (Epsilon, Inc.) $70.85 $73.54 $76.33 $79.23 $82.25

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Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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Labor Category Descriptions

SIN 54151S

Administrative Support Representative (Epsilon, Inc.)

Functional Responsibility: Performs clerical and administrative functions. May be responsible for or provide assistance with general clerical correspondence, interfacing with clients/public, scheduling, preparing and executing reports and correspondence, maintaining financial and personnel records, ordering supplies/equipment, distributing mail, and working on special projects.

Minimum Education: Associates Degree

Minimum Experience: 2 Years

Analyst / Network Engineer I (Epsilon, Inc.)

Functional Responsibility: Under supervision, perform installation and maintenance of network components and software. Monitory network activity. Configure network systems. Troubleshoot network problems. Interfaces with customers and end users for activities as directed.

Minimum Education: Associates Degree

Minimum Experience: 1 Year

Analyst / Network Engineer II (Epsilon, Inc.)

Functional Responsibility: Perform installation and maintenance of network components and software.

Monitory network activity. Configure network systems. Troubleshoot network problems. Interfaces with customers and end users for activities as directed. Test and evaluate networks to fix problems and implement improvements. Broad knowledge of LAN/WAN systems and networks.

Minimum Education: Associates Degree

Minimum Experience: 3 Years

Analyst / Network Engineer III (Epsilon, Inc.)

Functional Responsibility: Perform installation and maintenance of network components and software.

Monitory network activity. Configure network systems. Troubleshoot network problems. Interfaces with customers and end users for activities as directed. Test and evaluate networks to fix problems and implement improvements. Broad knowledge of LAN/WAN systems and networks. Lead and direct team members.

Minimum Education: Bachelors Degree

Minimum Experience: 6 Years

Analyst / Network Engineer IV (Epsilon, Inc.)

Functional Responsibility: Perform installation and maintenance of network components and software.

Monitory network activity. Configure network systems. Troubleshoot network problems. Communicates status and reports to agency management. Test and evaluate networks to fix problems and implement improvements. Provides SME-level support for network outages and major network events. Broad knowledge of LAN/WAN systems and networks. Lead and direct team members.

Minimum Education: Bachelors Degree

Minimum Experience: 8 Years

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Configuration Manager Level 2 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Perform change control and configuration audits. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 4 Years

Data Architect II (Epsilon, Inc.)

Functional Responsibility: Design strategies for enterprise database systems and set standards for operations, programming, and security. Design and construct large relational databases. Integrate new systems with existing warehouse structure and refine system performance and functionality.

Minimum Education: Bachelors Degree

Minimum Experience: 10 Years

Data Architect III (Epsilon, Inc.)

Functional Responsibility: Design strategies for enterprise database systems and set standards for operations, programming, and security. Design and construct large relational databases. Integrate new systems with existing warehouse structure and refine system performance and functionality.

Minimum Education: Bachelors Degree

Minimum Experience: 12 Years

Data Architect IV (Epsilon, Inc.)

Functional Responsibility: Design strategies for enterprise database systems and set standards for operations, programming, and security. Design and construct large relational databases. Integrate new systems with existing warehouse structure and refine system performance and functionality.

Minimum Experience: 14 Years

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Database Administrator Level 2 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Maintains the integrity, security and availability of multiple database(s).

Duties include disaster recovery, performance analysis and tuning, index maintenance, and monitoring of data. Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of the database. Evaluates and recommends available database management system (DBMS) products. Performs database and software life-cycle activities to ensure highest level of system performance and availability and compliance with business requirements. Performs Oracle, SQL Server and SYBASE Database and Application server administration. Organizes and formats data for efficient query and storage processes. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 4 Years

Database Engineer Level 4 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Provides technical expertise for database design, development, implementation, information storage and retrieval, data flow and analysis. Develops relational and/or Object-Oriented databases, database parser software, and database loading software. Projects long-range requirements for database administration and design. Responsible for developing a database structure that fits into the overall architecture of the system under development and has to make trades among data volumes, number of users, logical and physical distribution, response times, retention rules, security and domain controls. The DBE works primarily at the front end of the lifecycle-requirements through system acceptance testing and Initial Operational Capability (IOC). Develops requirements from a project’s inception to its conclusion for a particular business and Information Technology (IT) subject matter area (i.e., simple to complex systems). Assist with recommendations for, and analysis and evaluation of systems improvements, optimization, development, and/or maintenance efforts.

Translates a set of requirements and data into a usable document by creating or recreating ad hoc queries, scripts, and macros; updates existing queries, creates new ones to manipulate data into a master file; and builds complex systems using queries, tables, Open Database Connectivity and database storage and retrieval using Cloud methodologies. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 8 Years

Deputy Project Manager (Epsilon, Inc.)

Functional Responsibility: Supports lead PM with projects and develops clear project plans. Produces reports and monitors project deliverables for on-time delivery. Ensure quality of work products while maintaining budget requirements. Interpret customer objectives and goals to produce compliant deliverables. Participate in process improvement for project management.

Minimum Experience: 2 Years

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Enterprise Architect I (Epsilon, Inc.)

Functional Responsibility: Must be capable of applying enterprise-wide set of disciplines for planning, analyzing, designing, and constructing information systems enterprise-wide or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs process and data modeling in support of the planning and analysis efforts, using manual and automated tools. Must be able to apply reverse engineering and reengineering disciplines to developing migration strategic and planning documents.

Minimum Education: Bachelors Degree

Minimum Experience: 3 Years

Enterprise Architect II (Epsilon, Inc.)

Functional Responsibility: Must be capable of applying enterprise-wide set of disciplines for planning, analyzing, designing, and constructing information systems enterprise-wide or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs process and data modeling in support of the planning and analysis efforts, using manual and automated tools. Must be able to apply reverse engineering and reengineering disciplines to developing migration strategic and planning documents.

Minimum Education: Bachelors Degree

Minimum Experience: 5 Years

Enterprise Architect III (Epsilon, Inc.)

Functional Responsibility: Must be capable of applying enterprise-wide set of disciplines for planning, analyzing, designing, and constructing information systems enterprise-wide or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs process and data modeling in support of the planning and analysis efforts, using manual and automated tools. Must be able to apply reverse engineering and reengineering disciplines to developing migration strategic and planning documents.

Minimum Education: Bachelors Degree

Minimum Experience: 7 Years

Enterprise Architect IV (Epsilon, Inc.)

Functional Responsibility: Must be capable of applying enterprise-wide set of disciplines for planning, analyzing, designing, and constructing information systems enterprise-wide or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs process and data modeling in support of the planning and analysis efforts, using manual and automated tools. Must be able to apply reverse engineering and reengineering disciplines to developing migration strategic and planning documents.

Minimum Experience: 9 Years

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Field Services Representative (Epsilon, Inc.)

Functional Responsibility: Provides field/on-site IT support for end users, involving installation, modification, and repair of equipment. Train end users to properly operate equipment as required.

Minimum Education: Associates Degree

Minimum Experience: 1 Year

Information Assurance Specialist I (Epsilon, Inc.)

Functional Responsibility: Assess security policy, prepare security plans, and provide specialized guidance to complex security problems. Implements security solutions that ensure protection for confidential data and related systems.

Minimum Education: Associates Degree

Minimum Experience: 1 Year

Information Assurance Specialist II (Epsilon, Inc.)

Functional Responsibility: Protects and defends information systems by providing highly technical, specialized guidance, and solutions to complex security problems. Develops security requirements and gathers data for system security plans. Performs risk assessments, contingency plans, security tests, disaster recovery plans, and evaluation plans. Prepares presentations and recommendations to management.

Minimum Education: Associates Degree

Minimum Experience: 3 Years

Information Assurance Specialist III (Epsilon, Inc.)

Functional Responsibility: Protects and defends information systems by providing highly technical, specialized guidance, and solutions to complex security problems. Develops security requirements and gathers data for system security plans. Performs risk assessments, contingency plans, security tests, disaster recovery plans, and evaluation plans. Prepares presentations and recommendations to management.

Minimum Education: Bachelors Degree

Minimum Experience: 5 Years

Information Assurance Specialist IV (Epsilon, Inc.)

Functional Responsibility: Protects and defends information systems by providing highly technical, specialized guidance, and solutions to complex security problems. Develops security requirements and gathers data for system security plans. Performs risk assessments, contingency plans, security tests, disaster recovery plans, and evaluation plans. Prepares presentations and recommendations to management.

Minimum Experience: 7 Years

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Information Assurance Specialist V (Epsilon, Inc.)

Functional Responsibility: Protects and defends information systems by providing highly technical, specialized guidance, and solutions to complex security problems. Develops security requirements and gathers data for system security plans. Performs risk assessments, contingency plans, security tests, disaster recovery plans, and evaluation plans. Prepares presentations and recommendations to management.

Minimum Education: Bachelors Degree

Minimum Experience: 9 Years

IT/Computer Specialist I (Epsilon, Inc.)

Functional Responsibility: Trouble-shoots technology related issues or configures and deploys new technologies as assigned. Maintains comprehensive understanding of customer environments.

Minimum Education: Associates Degree

Minimum Experience: 1 Year

IT/Computer Specialist II (Epsilon, Inc.)

Functional Responsibility: Trouble-shoots technology related issues or configures and deploys new technologies as assigned. Maintains comprehensive understanding of customer environments.

Minimum Education: Associates Degree

Minimum Experience: 2 Years

IT/Computer Specialist III (Epsilon, Inc.)

Functional Responsibility: Trouble-shoots technology related issues or configures and deploys new technologies as assigned. Maintains comprehensive understanding of customer environments.

Minimum Education: Associates Degree

Minimum Experience: 4 Years

IT/Computer Specialist IV (Epsilon, Inc.)

Functional Responsibility: Trouble-shoots technology related issues or configures and deploys new technologies as assigned. Maintains comprehensive understanding of customer environments.

Minimum Education: Associates Degree

Minimum Experience: 6 Years

Multimedia Engineer (Epsilon, Inc.)

Functional Responsibility: Provides scheduling services for AV and VTC equipment. Configures and troubleshoots problems with basic audiovisual and associated computer equipment in customer spaces.

Conducts arrangements for VTC sessions involving customer VTC assets. Provides training for customer personnel in the proper operation of the AV and VTC systems. May generate AV and VTC equipment inventory and location document, as well as generation of Standard Operating Procedures (SOP’s) for the operation of that equipment by personnel with minimal training.

Minimum Education: Associates Degree

Minimum Experience: 3 Years

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Network/System Administrator I (Epsilon, Inc.)

Functional Responsibility: Installs, supports, and manages networks, systems hardware and software.

Manages daily operations of networks. Provides technical expertise for performance and configuration of networks. Performs network monitoring and analysis. Plans for configuration, testing, and upgrades.

Performs system monitoring, system backup, and system migrations. Analyze and recommend solutions to hardware/software interface and performance issues. Validate and implement system patches.

Schedule, plan, and manage system upgrades.

Minimum Education: Associates Degree

Minimum Experience: 1 Year

Network/System Administrator II (Epsilon, Inc.)

Functional Responsibility: Installs, supports, and manages networks, systems hardware and software.

Manages daily operations of networks. Provides technical expertise for performance and configuration of networks. Performs network monitoring and analysis. Plans for configuration, testing, and upgrades.

Performs system monitoring, system backup, and system migrations. Analyze and recommend solutions to hardware/software interface and performance issues. Validate and implement system patches.

Schedule, plan, and manage system upgrades.

Minimum Education: Associates Degree

Minimum Experience: 3 Years

Network/System Administrator III (Epsilon, Inc.)

Functional Responsibility: Installs, supports, and manages networks, systems hardware and software.

Manages daily operations of networks. Provides technical expertise for performance and configuration of networks. Performs network monitoring and analysis. Plans for configuration, testing, and upgrades.

Performs system monitoring, system backup, and system migrations. Analyze and recommend solutions to hardware/software interface and performance issues. Validate and implement system patches.

Schedule, plan, and manage system upgrades.

Minimum Education: Associates Degree

Minimum Experience: 5 Years

Network/System Administrator IV (Epsilon, Inc.)

Functional Responsibility: Installs, supports, and manages networks, systems hardware and software.

Manages daily operations of networks. Provides technical expertise for performance and configuration of networks. Performs network monitoring and analysis. Plans for configuration, testing, and upgrades.

Performs system monitoring, system backup, and system migrations. Analyze and recommend solutions to hardware/software interface and performance issues. Validate and implement system patches.

Schedule, plan, and manage system upgrades.

Minimum Experience: 7 Years

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Network/System Administrator V (Epsilon, Inc.)

Functional Responsibility: Installs, supports, and manages networks, systems hardware and software.

Manages daily operations of networks. Provides technical expertise for performance and configuration of networks. Performs network monitoring and analysis. Plans for configuration, testing, and upgrades.

Performs system monitoring, system backup, and system migrations. Analyze and recommend solutions to hardware/software interface and performance issues. Validate and implement system patches.

Schedule, plan, and manage system upgrades.

Minimum Education: Associates Degree

Minimum Experience: 9 Years

Principal (Epsilon, Inc.)

Functional Responsibility: Working directly with customer stakeholders, specializes in planning, deployment, operation and/or enhancement of advanced IT networks. Plans, coordinates, and deploys IT networks. Works with engineers, architects, program managers, and the customer for all aspects of the project lifecycle and technical deliverables.

Minimum Education: Bachelors Degree

Minimum Experience: 10 Years

Program Manager (Epsilon, Inc.)

Functional Responsibility: Oversees scheduling, pricing, and technical performance of organizational programs. Aids with contract negotiation and compliance. Maintains quality control of deliverables.

Supervises programs to achieve satisfaction with upper management. Maintains personnel training and certifications. Submits reports to clients and stakeholders on time. Manages end-to-end service delivery to include transitions, ongoing operations, continuous improvement and business planning. Manages project team personnel and serves as principal customer liaison. Communicates policies, purposes, and goals of customer to employees. Enforces work standards.

Minimum Education: Bachelors Degree

Minimum Experience: 8 Years

Project Coordinator (Epsilon, Inc.)

Functional Responsibility: Directs, organizes, and executes project activities under the Project Manager.

Attends client meetings and prepare project organization and communications documents. Utilizes project scheduling tools to monitor projects with respect to timeline and budget. Supports production of project deliverables.

Minimum Experience: 3 Years

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Project Manager (Epsilon, Inc.)

Functional Responsibility: Leads a highly skilled team on projects and develops clear project plans.

Produces daily status reports and constantly monitors project deliverables for on-time delivery. Ensure quality of work products while maintaining budget requirements. Interpret customer objectives and goals to produce compliant deliverables. Participate in process improvement for project management.

Communicate with all stakeholders for issues in delays and escalate major issues promptly. Serve as customer liaison.

Minimum Education: Bachelors Degree

Minimum Experience: 4 Years

Scientist I (Epsilon, Inc.)

Functional Responsibility: Serve as technical experts in areas relevant to a particular project. Produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Minimum Education: Bachelors Degree

Minimum Experience: 3 Years

Scientist II (Epsilon, Inc.)

Functional Responsibility: Serve as technical experts in areas relevant to a particular project. Produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Minimum Education: Bachelors Degree

Minimum Experience: 5 Years

Scientist III (Epsilon, Inc.)

Functional Responsibility: Serve as technical experts in areas relevant to a particular project. Produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Minimum Education: Bachelors Degree

Minimum Experience: 7 Years

Scientist IV (Epsilon, Inc.)

Functional Responsibility: Serve as technical experts in areas relevant to a particular project. Produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Minimum Experience: 9 Years

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Senior Principal (Epsilon, Inc.)

Functional Responsibility: Working directly with customer stakeholders, specializes in planning, deployment, operation and/or enhancement of advanced IT networks. Plans, coordinates, and deploys IT networks. Works with engineers, architects, program managers, and the customer for all aspects of the project lifecycle and technical deliverables.

Minimum Education: Bachelors Degree

Minimum Experience: 12 Years

Senior Scientist (Epsilon, Inc.)

Functional Responsibility: Serve as technical experts in areas relevant to a particular project. Produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Minimum Education: Bachelors Degree

Minimum Experience: 10 Years

Senior Scientist II (Epsilon, Inc.)

Functional Responsibility: Serve as technical experts in areas relevant to a particular project. Produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Minimum Education: Bachelors Degree

Minimum Experience: 12 Years

Senior Scientist III (Epsilon, Inc.)

Functional Responsibility: Serve as technical experts in areas relevant to a particular project. Produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Minimum Education: Bachelors Degree

Minimum Experience: 14 Years

Senior Scientist IV (Epsilon, Inc.)

Functional Responsibility: Serve as technical experts in areas relevant to a particular project. Produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Minimum Experience: 14 Years

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Software Engineer Level 0 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Works individually or as part of a team. Reviews and tests software components for adherence to the design requirements and documents test results.

Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment. Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 0 Years

Software Engineer Level 3 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Works individually or as part of a team. Reviews and tests software components for adherence to the design requirements and documents test results.

Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment. Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 6 Years

Software Engineer Level 4 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Works individually or as part of a team. Reviews and tests software components for adherence to the design requirements and documents test results.

Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment. Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components. Requires Top Secret/SCI Clearance.

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Software Engineer Level 7 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements. Works individually or as part of a team. Reviews and tests software components for adherence to the design requirements and documents test results.

Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment. Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (COTS)/Government Off-the-shelf (GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 15 Years

System Administrator Level 5 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.

Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 10 Years

System Administrator Level 6 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.

Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Requires Top Secret/SCI Clearance.

Minimum Experience: 12 Years

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System Engineer Level 0 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Applies systems engineering principles throughout the systems life cycle phases: Concept, Development, Production, Utilization, Support, and Retirement. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Communicates with other program personnel, government overseers, and senior executives. Responsibility for the technical integrity, quality, and completeness of work performed and deliverables associated with one or more of the 25 process areas defined by ISO/IEC15288. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 1 Year

System Engineer Level 1 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Applies systems engineering principles throughout the systems life cycle phases: Concept, Development, Production, Utilization, Support, and Retirement. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Communicates with other program personnel, government overseers, and senior executives. Responsibility for the technical integrity, quality, and completeness of work performed and deliverables associated with one or more of the 25 process areas defined by ISO/IEC15288. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 2 Years

System Engineer Level 2 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Applies systems engineering principles throughout the systems life cycle phases: Concept, Development, Production, Utilization, Support, and Retirement. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Communicates with other program personnel, government overseers, and senior executives. Responsibility for the technical integrity, quality, and completeness of work performed and deliverables associated with one or more of the 25 process areas defined by ISO/IEC15288. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 4 Years

System Engineer Level 4 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Applies systems engineering principles throughout the systems life cycle phases: Concept, Development, Production, Utilization, Support, and Retirement. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Communicates with other program personnel, government overseers, and senior executives. Responsibility for the technical integrity, quality, and completeness of work performed and deliverables associated with one or more of the 25 process areas defined by ISO/IEC15288. Requires Top Secret/SCI Clearance.

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System Engineer Level 7 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Applies systems engineering principles throughout the systems life cycle phases: Concept, Development, Production, Utilization, Support, and Retirement. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Communicates with other program personnel, government overseers, and senior executives. Responsibility for the technical integrity, quality, and completeness of work performed and deliverables associated with one or more of the 25 process areas defined by ISO/IEC15288. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 15 Years

System Integrator Level 1 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: The System Integrator installs, tests, and validates operational software as specified by installation standards, manufacturer's guidance and safety codes; Maintains a broad knowledge of the system. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 3 Years

Technical Support Representative I (Epsilon, Inc.)

Functional Responsibility: Receives incoming calls from end users and/or field services representatives and provide technical assistance to include hardware and software support. Serves as initial point of contact for troubleshooting. Documents, tracks, and records help desk tickets. Diagnoses user issues while providing excellent customer service. Communicates technical information in a professional manner. Operates and maintains complex electronic equipment. Escalates tier II/III issues to supervisors and/or teammates. Follows up with end user on resolution to tickets.

Minimum Education: Associates Degree

Minimum Experience: 1 Year

Technical Support Representative II (Epsilon, Inc.)

Functional Responsibility: Receives incoming calls from end users and/or field services representatives and provide technical assistance to include hardware and software support. Serves as initial point of contact for troubleshooting. Documents, tracks, and records help desk tickets. Diagnoses user issues while providing excellent customer service. Communicates technical information in a professional manner. Operates and maintains complex electronic equipment. Escalates tier II/III issues to supervisors and/or teammates. Follows up with end user on resolution to tickets.

Minimum Experience: 2 Years

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Technical Support Representative III (Epsilon, Inc.)

Functional Responsibility: Receives incoming calls from end users and/or field services representatives and provide technical assistance to include hardware and software support. Serves as initial point of contact for troubleshooting. Documents, tracks, and records help desk tickets. Diagnoses user issues while providing excellent customer service. Communicates technical information in a professional manner. Operates and maintains complex electronic equipment. Escalates tier II/III issues to supervisors and/or teammates. Follows up with end user on resolution to tickets.

Minimum Education: Associates Degree

Minimum Experience: 4 Years

Technical Support Representative IV (Epsilon, Inc.)

Functional Responsibility: Provides complex technical support to end users via phone, email or on-site support. Provides follow-up calls with customers to ensure incident closure. Provides supervision and direction to technical support employees. Maintains comprehensive understanding of customer environments. Work with equipment and software manufacturers for complex tier III support issue resolution. May supervise other representatives and communicate with customer stakeholders.

Minimum Education: Associates Degree

Minimum Experience: 5 Years

Technical Writer Level 2 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. Creates code documentation for software; produces implementation guides and end- user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets and technical drawings. Requires Top Secret/SCI Clearance.

Minimum Education: Bachelors Degree

Minimum Experience: 5 Years

Test Engineer Level 3 (Top Secret/SCI) (ARSIEM Corporation) Functional Responsibility: Analyzes system requirements and concept of operations documents, acquisition plans, and system descriptions to develop evaluation and test plans and procedures, prepare for and conduct the data…