MAS - Reliable Software Resources, Inc. - 47QTCA24D00FT

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage!

is http://www.gsaadvantage.gov

Multiple Award Schedule

FSC GROUP: Information Technology

CONTRACT NUMBER: 47QTCA24D00FT

CONTRACT PERIOD: September 12, 2024 through September 11, 2029

For more information on ordering from Federal Supply Schedules click on the GSA Schedules link at www.gsa.gov

CONTRACTOR:

Reliable Software Resources, Inc.

22260 Haggerty Rd Ste 285

Northville, MI 48167 Phone number: 248-504-6869

Fax number: 248-715-6434

CONTRACTOR’S ADMINISTRATION SOURCE:

Ravi Vallem

BUSINESS SIZE:

Large Business

Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN DESCRIPTION

54151S Information Technology Services

518210C Cloud Computing and Cloud related I.T Professional Services

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: N/A

1c. HOURLY RATES:

SIN Labor Category Contractor or

Customer Facility or

Both

Year 1 Year 2 Year 3 Year 4 Year 5

54151S Solution Architect I Both $133.59 $135.62 $139.01 $142.49 $146.06

54151S Solution Architect II Both $142.57 $146.15 $149.80 $153.55 $157.39

54151S Business Analyst I Both $100.20 $102.71 $105.28 $107.91 $110.61

54151S Business Analyst II Both $120.82 $123.85 $126.94 $130.12 $133.37

54151S Business Analyst III Both $130.01 $133.27 $136.60 $140.02 $143.52

54151S Quality Engineer I Both $91.36 $93.64 $95.98 $98.38 $100.84

54151S Quality Engineer II Both $88.41 $90.62 $92.89 $95.20 $97.58

54151S DevOps Engineer I Both $89.45 $91.69 $93.98 $96.33 $98.74

54151S DevOps Engineer II Both $111.81 $114.61 $117.47 $120.40 $123.42

54151S CIS Manager I Both $96.27 $98.68 $101.15 $103.68 $106.27

54151S CIS Manager II Both $122.79 $125.86 $129.01 $132.23 $135.54

54151S CIS Manager III Both $147.94 $151.65 $155.44 $159.32 $163.30

54151S CIS Manager IV Both $165.03 $169.17 $173.40 $177.73 $182.18

54151S Software Developer I Both $108.05 $110.76 $113.53 $116.37 $119.28

54151S Software Developer II Both $124.69 $127.82 $131.01 $134.29 $137.64

54151S Programmer/Analyst I Both $96.81 $99.23 $101.71 $104.25 $106.86

54151S Programmer/Analyst II Both $103.14 $105.72 $108.36 $111.07 $113.85

54151S Subject Matter Expert I Both $91.36 $93.64 $95.98 $98.38 $100.84

54151S Data Engineer I Both $108.05 $110.76 $113.53 $116.37 $119.28

54151S Database Administrator I Both $91.98 $94.29 $96.64 $99.06 $101.54

54151S Database Administrator II Both $120.82 $123.85 $126.94 $130.12 $133.37

54151S Database Administrator IV Both $150.29 $154.06 $157.90 $161.85 $165.90

54151S BI Consultant I Both $94.30 $96.66 $99.08 $101.56 $104.10

54151S BI Consultant IV Both $143.42 $147.01 $150.69 $154.46 $158.32

54151S Data Scientist I Both $93.32 $95.66 $98.05 $100.49 $103.00

54151S Data Scientist III Both $154.71 $158.59 $162.56 $166.62 $170.78

518210C Cloud Data Engineer/Analyst I Both $94.30 $96.66 $99.08 $101.56 $104.10

518210C Cloud Data Engineer/Analyst II Both $136.93 $140.36 $143.87 $147.47 $151.15

518210C Cloud Architect I Both $91.36 $93.64 $95.98 $98.38 $100.84

518210C Cloud Subject Matter Expert I Both $111.00 $113.78 $116.62 $119.54 $122.53

2. MAXIMUM ORDER*: $500,000

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100.00

4. GEOGRAPHIC COVERAGE: Domestic Only

5. POINT(S) OF PRODUCTION: USA

6. DISCOUNT FROM LIST PRICES: 3.5%

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: None

9a. Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9b. Government Purchase Cards are accepted above the micro-purchase threshold.

10. FOREIGN ITEMS: N/A

11a. TIME OF DELIVERY: TBD

11b. EXPEDITED DELIVERY: TBD

11c. OVERNIGHT AND 2-DAY DELIVERY: TBD

11d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: Destination

13a. ORDERING ADDRESS: Reliable Software Resources, Inc.

22260 Haggerty Rd Ste 285 Northville, MI 48167

13b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3

14. PAYMENT ADDRESS: Reliable Software Resources, Inc.

22260 Haggerty Rd Ste 285 Northville, MI 48167

15. WARRANTY PROVISION: Standard

16. EXPORT PACKING CHARGES: N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: N/A

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY

DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 Compliance for EIT: N/A

25. DUNS NUMBER: 610358538

26. Contractor has an active registration in the SAM database

27. Unique Entity Identifier (UEI) Number: R8U2XH3HPNH4

Labor Category Descriptions

Solution Architect I

Establishes system information requirements using project analysis in the development of enterprise-wide or large-scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross functional requirements and interfaces. Ensures these systems are compatible and in compliance with the standards for agency IT architectures, and profiles of standards as they apply to the implementation and specific to the solution for the platform, integration with other systems, and the external interfaces. Ensures that the common operating environment is compliant. Evaluates analytically and systematically problems of work flows, organization and planning and develops appropriate corrective action. Has at least two years of experience designing architecture and may be supervised/reviewed by higher level architects

Solution Architect II

Establishes system information requirements using project analysis in the development of enterprise-wide or large-scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross functional requirements and interfaces. Ensures these systems are compatible and in compliance with the standards for agency IT architectures, and profiles of standards as they apply to the implementation and specific to the solution for the platform, integration with other systems, and the external interfaces. Ensures that the common operating environment is compliant. Evaluates analytically and systematically problems of work flows, organization and planning and develops appropriate corrective action. Has at least 4 years of experience designing architecture and may be supervised/reviewed by higher level architects

Business Analyst I

Define business requirements to successful completion. Discovery, analysis, reporting and documentation. Drive the development of the functional requirements and data model to support the user’s reporting requirements. Facilitate meetings with the government client to prioritize and validate stated requirements. Utilize Rational tools i.e. Clear Quest, Requisite Pro and Rational Quality Manager. Coordinate with key personnel to ensure requirements are understood. Perform testing and develop use/test cases. Does not need to have experience performing these functions and is supervised by higher level personnel

Business Analyst II

Define business requirements to successful completion. Discovery, analysis, reporting and documentation. Drive the development of the functional requirements and data model to support the user’s reporting requirements. Facilitate meetings with the government client to prioritize and validate stated requirements. Utilize Rational tools i.e. Clear Quest, Requisite Pro and Rational Quality Manager. Coordinate with key personnel to ensure requirements are understood. Perform testing and develop use/test cases. Has at least two years of experience performing related tasks. May be supervised by higher level personnel.

Business Analyst III

Define business requirements to successful completion. Discovery, analysis, reporting and documentation. Drive the development of the functional requirements and data model to support the user’s reporting requirements. Facilitate meetings with the government client to prioritize and validate stated requirements. Utilize Rational tools i.e. Clear Quest, Requisite Pro and Rational Quality Manager. Coordinate with key personnel to ensure requirements are understood. Perform testing and develop use/test cases. Has at least four years of experience performing related tasks and gaining expertise. May be supervised by higher level personnel.

Quality Engineer I

Develops and implements quality control procedures to ensure compliance with quality assurance standards and guidelines. Conducts and/or participates in formal and informal reviews at predetermined points throughout the development life cycle. Reviews quality metrics for work in progress and progress in accordance with schedules. Reviews correctness, adherence to the design and to user standards, reviews documentation to assure Government standards/requirements are satisfied. Maintains processes for evaluating products, services, and associated documentation. Formulates recommendations, as needed, for process and product improvements. Assists in preparation of milestone status reports.

DevOps Engineer I

Plan, design, develop and execute software configuration management tasks; tasks include building software deliverables from source code control, scripting of builds, and tracking of build versions on a Microsoft platform. Administer the source code repository (Subversion) and perform daily configuration management activities. Follow the software development life cycle for analysis, design, development, documentation, and testing. Help in development activities by writing scripts to support and monitor products' builds. Develop efficient and high-quality build scripts while meeting product release deadlines.

Support production environments by conducting thorough deployments. Participate in any Deployment Plans for scheduled or emergency releases of the supported application. Provide estimates and meet deliverables in a timely manner. Communicate effectively when dealing with internal and external customers. Monitor application and operational processes within internal and production environments. Contribute to the development and implementation of team and group process improvements. Does not require previous experience and may be supervised by higher level personnel.

DevOps Engineer II

Plan, design, develop and execute software configuration management tasks; tasks include building software deliverables from source code control, scripting of builds, and tracking of build versions on a Microsoft platform. Administer the source code repository (Subversion) and perform daily configuration management activities. Follow the software development life cycle for analysis, design, development, documentation, and testing. Help in development activities by writing scripts to support and monitor products' builds. Develop efficient and high-quality build scripts while meeting product release deadlines.

Support production environments by conducting thorough deployments. Participate in any Deployment Plans for scheduled or emergency releases of the supported application. Provide estimates and meet deliverables in a timely manner. Communicate effectively when dealing with internal and external customers. Monitor application and operational processes within internal and production environments. Contribute to the development and implementation of team and group process improvements. Requires at least 2 previous years’ experience.

CIS Manager I

Prepares project plans, assigns resources and executes the plans. Coordinate and schedule meetings. Recording and distributing meeting minutes, action items, and following up with project teams and prepare project reports for team members. Gathering, compiling, tracking and reporting information relevant to project assignment. Ensuring all project documentation is complete and current Providing overall support for project teams in meet deadlines and deliverables. Coordinating and managing the project’s communication plan among team members, management, and stakeholders. Providing support for invoice reconciliation and interpretation of contracts. Serving as back up to the project management team when necessary. Developing and maintaining project plans and monitoring project tasks. Identifying and escalating project risks and assisting with risk identification and management. Is not required to have previous experience and will be supervised by higher level personnel

CIS Manager II

Prepares project plans, assigns resources and executes the plans. Coordinate and schedule meetings. Recording and distributing meeting minutes, action items, and following up with project teams and prepare project reports for team members. Gathering, compiling, tracking and reporting information relevant to project assignment. Ensuring all project documentation is complete and current Providing overall support for project teams in meet deadlines and deliverables. Coordinating and managing the project’s communication plan among team members, management, and stakeholders. Providing support for invoice reconciliation and interpretation of contracts. Serving as back up to the project management team when necessary. Developing and maintaining project plans and monitoring project tasks. Identifying and escalating project risks and assisting with risk identification and management. Has two years of experience performing managerial functions, coordinating meetings, and managing project plans. May be supervised by higher level personnel.

CIS Manager III

Fully responsible for project from planning to implementation. Accountable for fast turnaround for changes proposed by customers/end users. Prepares project plans, assigns resources and executes the plans. Prepares project plans, assigns resources and executes the plans. Monitors scope, schedule and budget for the project; prepares status and EVM reports. Present work plan and schedule to customer. Manage customer expectations for the given task. Understands project requirements from business and technical stand point and serves as the liaison between business users and the project team.

Responsible for complete Software. Development Lifecycle. Assist in recruitment, mentoring team members and other back office functions. Work in a fast-paced environment. Has four years of experience performing managerial related functions.

CIS Manager IV

Fully responsible for project from planning to implementation. Accountable for fast turnaround for changes proposed by customers/end users. Prepares project plans, assigns resources and executes the plans. Prepares project plans, assigns resources and executes the plans. Monitors scope, schedule and budget for the project; prepares status and EVM reports. Present work plan and schedule to customer. Manage customer expectations for the given task. Understands project requirements from business and technical stand point and serves as the liaison between business users and the project team.

Responsible for complete Software. Development Lifecycle. Assist in recruitment, mentoring team members and other back office functions. Work in a fast-paced environment. Has six years of experience performing managerial duties. May supervise and review the performance of lower level managers.

Software Developer I

Work with developers to design algorithms and flowcharts, produce clean, efficient code based on specifications Integrate software components and third-party programs, Verify and deploy programs and systems Troubleshoot, debug and upgrade existing software Gather and evaluate user feedback Recommend and execute improvements Create technical documentation for reference and reporting

Software Developer II

Work with developers to design algorithms and flowcharts, produce clean, efficient code based on specifications Integrate software components and third-party programs, Verify and deploy programs and systems Troubleshoot, debug and upgrade existing software

Gather and evaluate user feedback Recommend and execute improvements Create technical documentation for reference and reporting

Programmer/Analyst I

Installs troubleshoot systems. Develops and maintains applications and databases by evaluating client needs, analyzing requirements, and developing software systems.

Identifies requirements by establishing personal rapport with potential and actual clients.

Programs the computer by encoding and adding project requirements in computer language.

Maintains the company website.

Confirms program operation by conducting tests.

Arranges project requirements in programming sequence by analyzing requirements.

Provides custom reports using database and report-writing tools.

Responds to IT-related issues and provides support where necessary.

Maintains professional and technical knowledge by attending educational workshops.

Keeps equipment operational by calling for repairs and following manufacturer’s instructions.

Protects the company by keeping information confidential.

Programmer/Analyst

II

Installs troubleshoot systems. Develops and maintains applications and databases by evaluating client needs, analyzing requirements, and developing software systems.

Identifies requirements by establishing personal rapport with potential and actual clients.

Programs the computer by encoding and adding project requirements in computer language.

Maintains the company website.

Confirms program operation by conducting tests.

Arranges project requirements in programming sequence by analyzing requirements.

Provides custom reports using database and report-writing tools.

Responds to IT-related issues and provides support where necessary.

Maintains professional and technical knowledge by attending educational workshops.

Keeps equipment operational by calling for repairs and following manufacturer’s instructions.

Protects the company by keeping information confidential.

Data Engineer I

Develops and maintains scalable data pipelines and builds out new API integrations to support continuing increases in data volume and complexity.

Collaborates with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility and fostering data-driven decision making across the organization.

Implements processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it.

Writes unit/integration tests, contributes to engineering wiki, and documents work.

Performs data analysis required to troubleshoot data related issues and assist in the resolution of data issues.

Works closely with a team of frontend and backend engineers, product managers, and analysts.

Defines company data assets (data models), spark, sparkSQL, and hiveSQL jobs to populate data models.

Designs data integrations and data quality framework.

Designs and evaluates open source and vendor tools for data lineage.

Works closely with all business units and engineering teams to develop strategy for long term data platform architecture.

Database Administrator I

Install and maintain the performance of database servers. Develop processes for optimizing database security.

Set and maintain database standards.

Manage database access.

Performance tuning of database systems.

Install, upgrade, and manage database applications.

Diagnose and troubleshoot database errors.

Recommend and implement emerging database technologies.

Create and manage database reports, visualizations, and dashboards.

Create automation for repeating database tasks.

Be available for on-call support as needed.

Administrator II

Install and maintain the performance of database servers. Develop processes for optimizing database security.

Set and maintain database standards.

Manage database access.

Performance tuning of database systems.

Install, upgrade, and manage database applications.

Diagnose and troubleshoot database errors.

Recommend and implement emerging database technologies.

Create and manage database reports, visualizations, and dashboards.

Administrator IV

Install and maintain the performance of database servers. Develop processes for optimizing database security.

Set and maintain database standards.

Manage database access.

Performance tuning of database systems.

Install, upgrade, and manage database applications.

Diagnose and troubleshoot database errors.

Recommend and implement emerging database technologies.

Create and manage database reports, visualizations, and dashboards.

BI Consultant I

Proficiency in Business Intelligence tools. Knowledge of SQL and relational databases.

Experience in data analysis and data visualization.

Understanding of data warehouse concepts.

BI Consultant IV

Proficiency in Business Intelligence tools. Knowledge of SQL and relational databases.

Experience in data analysis and data visualization.

Understanding of data warehouse concepts.

Data Scientist I

Data mining or extracting usable data from valuable data sources. Using machine learning tools to select features, create and optimize classifiers Carrying out preprocessing of structured and unstructured data Enhancing data collection procedures to include all relevant information for developing analytic systems Processing, cleansing, and validating the integrity of data to be used for analysis Analyzing large amounts of information to find patterns and solutions Developing prediction systems and machine learning algorithms Presenting results in a clear manner Propose solutions and strategies to tackle business challenges Collaborate with Business and IT teams

Data Scientist III

Data mining or extracting usable data from valuable data sources. Using machine learning tools to select features, create and optimize classifiers Carrying out preprocessing of structured and unstructured data Enhancing data collection procedures to include all relevant information for developing analytic systems Processing, cleansing, and validating the integrity of data to be used for analysis Analyzing large amounts of information to find patterns and solutions Developing prediction systems and machine learning algorithms Presenting results in a clear manner Propose solutions and strategies to tackle business challenges Collaborate with Business and IT teams

Cloud Data Engineer/Analyst I

Develop and implement technical efforts to design, build, and deploy AWS applications, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics. Participate in all aspects of the software development lifecycle for AWS solutions, including planning, requirements, development, testing, and quality assurance Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity

Cloud Data Engineer/Analyst II

Demonstrated experience with development and support of Web Applications on the AWS Cloud platform Deep understanding of AWS services including SNS, Cloudwatch, Dynamo DB, Secrets Manager, ECS, CodeCommit and CloudFormation Web Architecture and Development 5 Years of REACT development CICD experience with Code Commit Experience with securing web applications and scanning for vulnerabilities Preferred:

BS In Computer Science AWS Certified Solutions Architect - Professional Certification 5 Years’ experience developing scalable web applications accessed by 300+ concurrent users Experience in integrating web applications with vended applications through SDK

Cloud Architect I

Extensive experience architecting, designing, and programming applications to operate in Cloud environment.

Broad knowledge of various IT domains, including applications, data, infrastructure, and security Strong understanding of enterprise architecture principles and best practices.

Knowledge of regulatory requirements and compliance standards .

Proficiency in infrastructure as code (IaC) tools like Terraform or CloudFormation

Knowledge to identify the best cloud architecture options to help the organization reach its strategic goals.

Experience architecting highly available systems that utilize load balancing, horizontal scalability, and high availability

Familiarity with emerging technologies and trends such as cloud computing, microservices architecture, and DevOps

Strong attention to detail, problem investigation and diagnostic skills

Cloud Subject Matter Expert I

Demonstrated ability to lead and architect enterprise-scale, secure, and high availability, multi and hybrid cloud solutions using AWS, Google Cloud & Azure. Extensive experience with security and compliance policies in highly regulated industries such as financial services.

- Extensive experience setting up cloud environments from scratch:

Strong working knowledge of Linux operating systems and administration HTTP request/response flow and REST APIs Working knowledge of TCP/IP networking, security, and high availability Containerization and virtualization platforms, as well as containers like Kubernetes and Docker

- Broad architectural knowledge of how cloud infrastructure comes together with a rounded appreciation of technologies and approaches:

Distributed or microservices architecture, and event-driven architecture.

Implementing enterprise applications at scale, including N-tier or multi-platform applications.

- Experience with creating automated pipelines and workflows:

- Configuration management tools such as Ansible, Puppet, Chef, Packer etc.

- CI/CD tools such as Jenkins, CodePipeline, CodeDeploy Atlassian Stack or other.

- Infrastructure as Code (IaC) such as Terraform and/or CloudFormation.

- Writing automation scripts with Python, Powershell, Ruby, NodeJS, Go or other.

- Professional and/or Specialty level Public Cloud certifications (Security, Networking, Data).

- Availability to regularly travel for client engagements as needed