MAS - National Government Services, Inc. - 47QTCA24D00EF

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U. S. G E NE R A L S E R V I C E S A D M I N I S T R A T I O N F E D E R A L ACQUISITION S E R V I C E

Authorized Federal Supply Schedule FSS Price List

Multiple Award Schedule

FSC GROUPS: INFORMATION TECHNOLOGY AND PROFESSIONAL SERVICES

CONTRACTOR:

NATIONAL GOVERNMENT SERVICES, INC.

220 Virginia Ave.

Indianapolis, IN 46204 Contract Number:

47QTCA24D00EF

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address for GSA

Advantage!® is: GSAAdvantage.gov.

Business Size: Other Than Small

Period Covered by Contract: August 21, 2024 through August 20, 2029

Contract Administration Source: Tony Pappano

Contact e-mail: dl-ngsgsa@anthem.com Phone Number: 317-315-0364 Web Site: www.ngsservices.com

For more information on ordering, go to the following website: https://www.gsa.gov/schedules.

mailto::%20dl-ngsgsa@anthem.com http://www.ngsservices.com/

GSA Contract Number: 47QTCA24D00EF

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CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross reference to item descriptions and awarded price(s).

SIN Description

54151S &

54151S_STLOC

INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

518210C &

518210C_STLOC

CLOUD COMPUTING AND CLOUD RELATED IT PROFESSIONAL SERVICES

541219 BUDGET AND FINANCIAL MANAGEMENT SERVICES

541611 MANAGEMENT AND FINANCIAL CONSULTING, ACQUISITION AND GRANTS

MANAGEMENT SUPPORT AND BUSINESS PROGRAM AND PROJECT

MANAGMENT SERVICES

561422 &

561422_STLOC

AUTOMATED CONTACT CENTER SOLUTIONS (ACCS)

54151HACS &

54151HACS_STLOC

HIGHLY ADAPTIVE CYBERSECURITY SERVICES (HACs)

ANCILLARY &

ANCILLARY_STLOC

ANCILLARY SUPPLIES AND SERVICES

OLM &

OLM_STLOC

ORDER LEVEL MATERIAL

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

See Price List

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

See Price List

2. Maximum order.

Ancillary and OLM $250,000 518210C, 54151S, 54151HACs and 561422 $500,000 541219 and 541611 $1,000,000

3. Minimum order. The minimum dollar value of orders to be issued is $2,500.00

4. Geographic coverage. Domestic

5. Point of production. INDIANAPOLIS, IN

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6. Discount from list prices or statement of net price. Prices shown are NET Prices;

Discounts have been deducted.

7. Quantity discounts. A 1% discount will be applied to awarded GSA Labor Categories on single

Task Order of $450,000 or more.

8. Prompt payment terms. Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items. Not Applicable

10a. Time of delivery. As negotiated with Ordering Activity

10b. Expedited Delivery. Contact Contractor

10c. Overnight and 2 day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es).

National Government Services, Inc.

220 Virginia Ave.

Indianapolis, IN 46204 Email: dl-NGSGSA@anthem.com Phone Number: (317) 315-0364

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address.

National Government Services, Inc.

220 Virginia Ave.

Indianapolis, IN 46204 Attention: Mr. Kyle McComas

14. Warranty provision. Standard Commercial Warranty

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable mailto:dl-NGSGSA@anthem.com

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20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) number : TJNDFEALGTB5

24. Notification regarding registration in System for Award Management (SAM) database. Registered

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LABOR CATEGORY PRICING

Year 1 Year 2 Year 3 Year 4 Year 5

SIN Labor Category Contractor or

Customer Facility or

Both

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

518210C Cloud Analyst Both $188.66 $195.65 $202.88 $210.39 $218.18

518210C Cloud Architect Both $221.41 $229.60 $238.10 $246.90 $256.04

518210C Cloud Developer Both $188.66 $195.65 $202.88 $210.39 $218.18

518210C Cloud Developer/Programmer

Both $188.66 $195.65 $202.88 $210.39 $218.18

518210C Cloud Engineer Both $221.41 $229.60 $238.10 $246.90 $256.04

518210C Cloud Network Engineer Both $201.76 $209.23 $216.97 $225.00 $233.32

518210C Cloud SME Both $202.49 $209.98 $217.75 $225.81 $234.17

518210C Cloud Software Engineer Both $238.63 $247.46 $256.61 $266.11 $275.95

518210C Cloud System Engineer Both $202.49 $209.98 $217.75 $225.81 $234.17

518210C Cloud Systems Architect Both $202.49 $209.98 $217.75 $225.81 $234.17

541219 Account Manager I Both $95.64 $99.17 $102.84 $106.65 $110.60

541219 Accountant Senior Both $83.86 $86.96 $90.18 $93.51 $96.97

541219 Director Financial Program Management

Both $196.23 $203.50 $211.02 $218.83 $226.93

541219 Financial Analyst Senior Both $96.47 $100.04 $103.74 $107.58 $111.56

541219 Financial Consultant Senior Both $135.12 $140.12 $145.31 $150.69 $156.26

541219 Manager Finance Business Management

Both $170.54 $176.85 $183.39 $190.17 $197.20

54151HACS Cybersecurity Analyst Both $160.86 $166.81 $172.99 $179.39 $186.03

54151HACS Cybersecurity Architect Both $231.88 $240.46 $249.36 $258.59 $268.16

54151HACS Cybersecurity Engineer Both $200.96 $208.39 $216.10 $224.10 $232.39

54151HACS Cybersecurity Lead Both $200.95 $208.38 $216.09 $224.09 $232.38

54151HACS Cybersecurity Project Manager

Both $199.75 $207.14 $214.81 $222.76 $231.00

54151HACS Cybersecurity SME Both $200.96 $208.39 $216.10 $224.10 $232.39

54151HACS Information Security Analyst

Both $177.05 $183.60 $190.39 $197.43 $204.74

54151HACS Information Security Engineer

Both $200.96 $208.39 $216.10 $224.10 $232.39

54151HACS Systems Analyst Both $138.17 $143.27 $148.57 $154.08 $159.78

54151S Application Architect Sr Sens

Both $185.35 $192.21 $199.32 $206.70 $214.35

54151S Application Developer I Both $104.04 $107.89 $111.88 $116.02 $120.31

54151S Application Developer II Both $133.93 $138.89 $144.03 $149.36 $154.88

54151S Application Developer Senior

Both $177.87 $184.45 $191.27 $198.35 $205.68

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54151S Application Development Manager

Both $215.69 $223.67 $231.94 $240.52 $249.42

54151S Bus Info Analyst II Both $93.16 $96.60 $100.18 $103.89 $107.74

54151S Business Analyst I Both $99.99 $103.69 $107.53 $111.51 $115.63

54151S Business Analyst II Both $118.13 $122.50 $127.03 $131.73 $136.60

54151S Business Analyst III Both $145.71 $151.10 $156.70 $162.49 $168.50

54151S Business Integration Analyst 3

Both $189.46 $196.47 $203.75 $211.28 $219.10

54151S Business Integration Analyst 4

Both $203.94 $211.49 $219.31 $227.43 $235.84

54151S Cloud Architect I Both $168.07 $174.29 $180.74 $187.43 $194.36

54151S Computer Operator Sr Both $98.45 $102.10 $105.87 $109.79 $113.85

54151S Configuration Coordinator Both $126.53 $131.21 $136.07 $141.11 $146.33

54151S Configuration Eng Sr Sens Both $120.61 $125.08 $129.70 $134.50 $139.48

54151S Configuration Engineer II Both $151.16 $156.76 $162.56 $168.57 $174.81

54151S Contract Admin Deputy Director

Both $129.62 $134.42 $139.40 $144.55 $149.90

54151S Cybersecurity Analyst Both $122.12 $126.63 $131.31 $136.17 $141.21

54151S Data Admin Advisor Both $183.29 $190.08 $197.11 $204.40 $211.97

54151S Data Architect Engineer Sr Both $171.51 $177.85 $184.43 $191.25 $198.33

54151S Data Scientist Both $142.71 $147.99 $153.46 $159.14 $165.03

54151S Database Admin Advisor Both $206.62 $214.27 $222.20 $230.42 $238.94

54151S Database Admin Developer

II

Both $133.90 $138.86 $144.00 $149.33 $154.85

54151S Database Admin Developer Sr

Both $159.02 $164.91 $171.01 $177.34 $183.90

54151S Database Admin II Both $133.90 $138.86 $144.00 $149.33 $154.85

54151S Database Admin Sr Both $183.29 $190.08 $197.11 $204.40 $211.97

54151S Database Admin Sr Sensitive

Both $136.80 $141.85 $147.10 $152.54 $158.19

54151S Desktop Management Advisor

Both $156.51 $162.31 $168.31 $174.54 $181.00

54151S Developer Advisor Sensitive Both $146.67 $152.10 $157.73 $163.57 $169.62

54151S Developer I Both $111.89 $116.03 $120.32 $124.78 $129.39

54151S Developer II Both $133.90 $138.86 $144.00 $149.33 $154.85

54151S Developer Sr Sensitive Both $163.67 $169.72 $176.00 $182.51 $189.26

54151S Developer Sr Sensitive Cons Both $134.92 $139.91 $145.09 $150.46 $156.03

54151S Field Support Advisor Both $143.91 $149.23 $154.75 $160.47 $166.41

54151S Field Support Analyst II Both $100.58 $104.30 $108.16 $112.16 $116.31

54151S Functional Analyst II Both $105.46 $109.36 $113.41 $117.60 $121.95

54151S Help Desk Analyst I Both $79.03 $81.95 $84.99 $88.13 $91.40

54151S Help Desk Analyst II Both $107.74 $111.73 $115.86 $120.14 $124.58

54151S Help Desk Sr Both $123.44 $128.00 $132.74 $137.64 $142.73

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54151S Information Security Advisor

Both $193.99 $201.17 $208.61 $216.33 $224.33

54151S Infra Svcs Analyst Advisor Both $159.50 $165.40 $171.52 $177.86 $184.44

54151S Infra Svcs Analyst Advisor Sr

Both $188.06 $195.02 $202.24 $209.72 $217.48

54151S Infrastructure Svcs Analyst

II

Both $108.79 $112.81 $116.98 $121.31 $125.79

54151S Infrastructure Svcs Analyst Sr

Both $132.83 $137.74 $142.84 $148.13 $153.61

54151S IT Qual Control Analyst Sr Sen

Both $131.17 $136.03 $141.07 $146.29 $151.70

54151S IT Qual Control Analyst Sr Sen Cons

Both $119.57 $123.99 $128.57 $133.33 $138.27

54151S IT Quality Control Analyst Sr

Both $120.82 $125.29 $129.92 $134.73 $139.72

54151S Mgr Technology Sr Sensitive Both $173.76 $180.19 $186.86 $193.77 $200.95

54151S Network Engineer Both $207.01 $214.67 $222.61 $230.84 $239.39

54151S Project Manager (IT) Both $137.23 $142.31 $147.58 $153.04 $158.70

54151S Project Manager Sr (IT) Both $145.71 $151.10 $156.70 $162.49 $168.50

54151S Senior Application Developer

Both $159.20 $165.10 $171.20 $177.54 $184.11

54151S Senior EDI System Engineer Both $130.66 $135.50 $140.51 $145.71 $151.10

54151S Senior Project Manager Both $173.84 $180.27 $186.94 $193.85 $201.03

54151S Senior System Analyst Both $148.77 $154.27 $159.98 $165.89 $172.03

54151S Senior System Engineer Both $152.83 $158.48 $164.34 $170.43 $176.74

54151S Software Architect Both $170.57 $176.88 $183.43 $190.22 $197.26

54151S Solutions Eng Sr Advisor Sens

Both $169.81 $176.10 $182.62 $189.38 $196.38

54151S Sr. Application Developer Both $157.35 $163.17 $169.21 $175.47 $181.95

54151S Subject Matter Expert (SME)

II

Both $109.55 $113.60 $117.80 $122.17 $126.69

54151S System Administrator Both $132.73 $137.63 $142.72 $148.00 $153.47

54151S System Analyst I Both $97.11 $100.71 $104.43 $108.30 $112.31

54151S System Analyst II Both $119.27 $123.69 $128.26 $133.01 $137.92

54151S Systems Analyst Advisor Sen

Both $163.67 $169.72 $176.00 $182.51 $189.26

54151S Systems Analyst Advisor Sen Cons

Both $137.06 $142.13 $147.39 $152.84 $158.49

54151S Systems Architect/Engineer Advisor

Both $224.59 $232.91 $241.52 $250.46 $259.73

54151S Systems Architect/Engineer

II

Both $168.07 $174.29 $180.74 $187.43 $194.36

54151S Systems Engineer Both $178.65 $185.26 $192.11 $199.21 $206.59

54151S Systems Engineer I Both $110.23 $114.31 $118.54 $122.92 $127.47

54151S Tech Project Manager Sr Sen Both $160.48 $166.42 $172.57 $178.96 $185.58

54151S Tech Writer II Both $123.05 $127.61 $132.33 $137.23 $142.31

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541611 Business Analyst I (PSS) Both $100.00 $103.70 $107.54 $111.52 $115.65

541611 Business Analyst II (PSS) Both $118.13 $122.50 $127.03 $131.73 $136.60

541611 Financial Business Manager Both $189.42 $196.43 $203.70 $211.23 $219.05

541611 Financial Consultant Both $128.38 $133.13 $138.06 $143.16 $148.46

541611 Financial Consultant Senior Both $135.12 $140.12 $145.31 $150.69 $156.26

541611 Program Director Both $259.74 $269.35 $279.31 $289.65 $300.37

541611 Project Manager (PSS) Both $137.22 $142.30 $147.57 $153.03 $158.69

541611 Project Manager Sr (PSS) Both $145.71 $151.10 $156.70 $162.49 $168.50

541611 Technical Writer I Both $100.53 $104.25 $108.11 $112.11 $116.26

561422 Bus Info Analyst Sr Both $134.26 $139.22 $144.37 $149.71 $155.25

561422 Project Manager (ACCS) Both $137.22 $142.30 $147.57 $153.03 $158.69

561422 Project Manager Sr (ACCS) Both $145.71 $151.10 $156.70 $162.49 $168.50

561422 Quality Auditor Ld Both $101.05 $104.79 $108.66 $112.69 $116.86

561422 SME Ld Both $126.81 $131.51 $136.37 $141.42 $146.65

561422 Trainer Both $110.02 $114.09 $118.31 $122.68 $127.22

561422 Training Specialist Sr Both $145.30 $150.68 $156.25 $162.04 $168.03

561422 WFM SME/Lead Both $120.30 $124.76 $129.37 $134.16 $139.12

Ancillary **Cust Care Rep I (561422) Both $60.97 $63.22 $65.56 $67.99 $70.51

Ancillary **Cust Care Rep II (561422) Both $62.15 $64.44 $66.83 $69.30 $71.86

Ancillary **Cust Care Rep III (561422) Both $65.62 $68.05 $70.57 $73.18 $75.89

Ancillary **Quality Auditor II (54151S, 561422 and 541611)

Both $86.02 $89.20 $92.50 $95.93 $99.48

Ancillary Product Manager (54151S) Both $196.54 $203.82 $211.36 $219.17 $227.28

Ancillary Product Owner (54151S) Both $137.95 $143.06 $148.35 $153.84 $159.54

Ancillary Release Train Engineer (54151S)

Both $192.56 $199.69 $207.07 $214.73 $222.68

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LABOR CATEGORY DESCRIPTIONS

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS Matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

GSA Job Title SCLS Job Title WD

Cust Care Rep I 01041-Customer Service Representative I

2015-4787

Cust Care Rep II 01042-Customer Service Representative II

2015-4787

Cust Care Rep III 01043-Customer Service Representative III

2015-4787

Quality Auditor II *Quality Control Inspector 2015-4787

*The Quality Control Inspector is not listed on wage determinations. The SCA Directory of Occupations provides guidance that the Quality Control Inspector “FGE [federal grade equivalent] is one grade above the class that performs the work being inspected." The Quality Auditor will be auditing work performed by the Customer Care Representatives. As there is no grade above General Clerk III, the SCA minimum used 10% above the General Clerk III.

The following labor category descriptions describe the functional responsibilities and the minimum education and experience requirements for each labor category. Education and experience may be substituted for each other. Each year of relevant experience may be substituted for one year of education and vice versa. In addition, GED, professional licenses, and vocational technical training may be substituted for experience or education.

Degree Experience Equivalence Other Equivalence

High School GED

Associates 2 year relevant experience Vocational or technical training in work-related field

Bachelor’s Associate’s degree + 2 years relevant experience, or 4 years relevant experience

Master’s Bachelor’s + 2 years relevant experience, or Associate’s + 4 years relevant experience

Professional license

Doctorate Master’s + 2 years relevant experience, or Bachelor’s + 4 years relevant experience

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Labor Category Labor Category Description Minimum Education

Minimum Experience

Cloud Analyst Assists with analysis of business needs and processes, gathers, and organizes data from standard reports, analyzes data to identify trends and patterns and investigates issues, produces clear reports of results, process definitions and workflow diagrams, performs systems analysis or testing, creates, or maintains databases, develops and implements plans. Supports Cloud systems analysis and testing. Uses industry recognized methods to deliver work products in analysis, design, system testing, implementation or support and maintenance in a system lifecycle for the specific cloud technology. Analyzes cloud usage and performance using monitoring tools to identify trends, patterns and issue the may impact the environment. Assists with analysis of business needs and processes, gathers, and organizes data from standard reports, analyzes data to identify trends and patterns and investigates issues, produces clear reports of results, process definitions and workflow diagrams, performs systems analysis or testing, creates, or maintains databases, develops and implements plans. Makes recommendations to optimize resource allocation, application performance and cost reduction in the cloud environment.

Bachelors 5

Cloud Architect Designs cloud infrastructure, virtual private cloud, virtual private network, relational database services, auto scaling, and compute resources to meet customers’ requirements. Responsible for developing overall cloud strategy, ensuring security controls are in place along with management and monitoring services. Designs solutions for various deployment models and service models including Infrastructure as a Service (IaaS), Platform as a service (PaaS), Software as a Service (SaaS) and emerging cloud services to optimize the essential characteristics of cloud computing. Advises on storage and security solutions to securely store data in multi-tenancy environments. Collaborates with enterprise architecture team and other stakeholders to determine enterprise tools, technologies and processes. Responsible for delivering an end-to-end cloud architecture solution across all domains.

Bachelors 7

Cloud Developer Ability to integrate cloud services, such as databases, messaging systems, and authentication services into cloud applications. Ensures the cloud applications are secure and compliant with relevant regulations and standards. Provides computer systems programming for Cloud applications, cloud programming languages, databases, middleware, technical support, and consulting for applications support using tools compatible with the Cloud platform being utilized. Applies expertise in programming procedures to analyze, design, create or modify programs based on and related to system design specifications.

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Cloud Developer/Progr ammer

Provides application development support within the Cloud IT environment. Develop block diagrams and logic flow charts. Ability to integrate cloud applications with other systems such as databases using APIs. Translate detailed design into computer software. Develop, Test, debug, and refine the computer software to produce the required product. Ensures the cloud infrastructure is secure and compliant with relevant regulations and standards, such as authentication and authorization, to protect data and application. Prepare required documentation, including both program-level and user-level documentation. Enhance software to reduce operating time or improve efficiency. Provide technical direction to programmers to ensure program deadlines are met. Experience in Cloud IT information system design, including application programming on large-scale DBMS and the development of complex software to satisfy design objectives.

Bachelors 5

Cloud Engineer Engineer complex Azure or AWS cloud infrastructures for both customer and internal environments. Designing network infrastructure for clients & the company. Including overall network security, firewall, VPN, anti-virus, and data center backup & recovery. Creates scripts and templates to automate routine task to improve efficiency. Ensures the cloud infrastructure is secure and compliant with relevant regulations and standards. Ability to provide and maintain detailed documentation on each job. Demonstrate critical thinking, strong communication skills and the ability to develop strategic ongoing customer relationships. The close relationships developed with your customers will empower you to understand their business/operational needs and technical challenges and help them achieve the greatest value from Cloud.

Bachelors 7

Cloud Network Engineer

Provide support to monitor, install and perform maintenance on networks in the Cloud IT environment. Provide support in responding to system user requests for assistance. Provide support for on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operation of systems and programs. Assist in administering all computer platforms as directed and assist in resolving any operations problems. Support the agency LAN Administrator with server maintenance and administration.

Bachelors 5

Cloud SME Conducts cloud assessments to evaluate the companies infrastructure and identify opportunities for improvement. Defines problems and analyzes and develops plans and requirements in a subject area for complex systems. Coordinates and manages preparation of analyses, evaluations, and recommendations for proper implementation of programs and system specifications in information systems architecture, automation, telecommunications, networking, communication protocols, software, email, M&S, or data storage and retrieval. Provides training and support to help understand how to use cloud systems from a best practices perspective and ensures the cloud infrastructure is secure and compliant with relevant regulations and standards.

Bachelors 7

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Cloud Software Engineer

Performs software design, implementation, and integration tasks in a software development effort. Works with vendors on cloud solutions;

cloud architecture; and design, integration, and implementation of cloud-related technologies. Tests and debugs cloud applications to ensure they meet requirements and perform as expected. Maintains and improves cloud applications by fixing issues, adding new features, and optimizing performance. Ensures the cloud infrastructure and applications are secure and compliant with relevant regulations and standards. Works with product development, IT, and device technology team members on integration of new cloud solutions and POC software and hardware. Drafts requirements, testcases, and test plans for new software and cloud solutions. Clearly documents and communicates design decisions, roadmaps, and software platform recommendations to internal stakeholders.

Bachelors 10

Cloud System Engineer

Provides analysis and engineering related to the design, development, and integration of hardware, software, man‐machine interfaces and all system level requirements to provide an integrated IT solution deployed in or supporting cloud environments. Develops integrated system test requirement, strategies, devices and systems. Leverage automation tools to streamline cloud operations, such as provisioning, monitoring and scaling. Monitor and optimize cloud performance and ensures the cloud infrastructure is secure and compliant with relevant regulations and standards. May supervise and/or provide technical direction to one or more subordinates.

Bachelors 7

Cloud Systems Architect

Builds, analyzes and refines Cloud IT systems requirements. Translates systems requirements into applications prototypes. Plans and designs systems architecture. Writes, debugs, and maintains code. Determines and designs applications architecture. Develops cloud migration strategies to move application workloads to the cloud. Optimizes performance and cost of the cloud infrastructure by identifying opportunities to improve resource utilization and reduce costs.

Ensures the cloud infrastructure is secure and compliant with relevant regulations and standards. Determines output media/formats and designs user interfaces. Works with customers to test applications.

Assures software and systems quality and functionality. Integrates hardware and software components. Writes and maintains program documentation. Evaluates new applications software technologies;

and/or ensures the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software services.

Bachelors 7

Account Manager I

Responsible for all aspects of on-site supervision of the project service team (where applicable). Focuses on strategic operations of the program including oversight of the project accounting, financial and budgeting results and deliverables, while delegating routine program management to supervisory staff. Defines the execution of account management for program-oriented projects.

Bachelors 2

Accountant Senior

Produces business and financial reports of the project, as needed.

Provides financial data and reporting as part of the project deliverables. Performs thorough analysis using computer-based analytical applications. Collects and analyzes data and participate in strategic planning, resource allocation, coordination of people and resources of the project.

Bachelors 2

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Director Financial Program Management

Responsible for ensuring the overall success and full execution of the project. Serves as the Liaison officer working with the Contract Officer Representative. Manages the program-oriented projects for one or more teams. Ensures the compliance and delivery of all contract deliverables of the project. Responsible for the administration of the project in accordance with the Federal Acquisition Regulation (FAR) and is required to monitor and validate the project budget, providing assessment and improvement of budget formulation and execution processes when necessary. Provides leadership and direction to multiple teams of the project.

Bachelors 10

Financial Analyst Senior

Supports and prepares the program’s budget analysis, briefing charts, spreadsheets and ad-hoc reports for review with a need for strong MS Excel experience. Evaluates the interpretation of data and facts of the program for analysis and decision making. Analyzes budget and financial planning to identify potential variances and supports the program by tracking funding related to specific tasks.

Bachelors 2

Financial Consultant Senior

Provides financial analysis and reports for the projects. Works with management and the customer to provide decision support analysis.

Conducts and documents complex business-related analysis and researches fields, project performance, improvement initiative.

Responsible for financial data for the projects.

Bachelors 5

Manager Finance Business Management

Supervises and manages the financial management of programs and projects. Oversees the administration activities and change management function of the project. Responsible for financial management and drives operational change for the program. Provides analysis and advice from both the financial and operational perspective of the program. Responsible for decision support analysis, evaluation, and improvement initiatives for the project.

Bachelors 7

Cybersecurity Analyst

Helps support the delivery of information and cybersecurity systems and/or technology services, which may include server, desktop, software, network, database, helpdesk components. Provides trouble resolution on complex problems and leads implementations for system and cybersecurity technologies; develops testing plans to ensure quality of implementation; coordinates and prepares the reporting of cybersecurity events and incidents; provides system and network architecture support for information and cybersecurity technologies.

Assists with the defining and development of cybersecurity policies.

Bachelors 3

Cybersecurity Architect

Develops and implements cybersecurity strategies and solutions.

Responsibilities may include cybersecurity architecture development, cybersecurity systems security, options paper development, or designing and leading project implementations for cybersecurity solutions. Provides technical guidance and training to implementation teams as well as ensuring implementations follow best practices in configuration principles. Considered an expert in cybersecurity architecture. Assists other team members with analysis and evaluation and with preparation of recommendations for cybersecurity or system improvements, organization, development and/or maintenance efforts.

Bachelors 10

Cybersecurity Engineer

Provides Cybersecurity monitoring, oversight, guidance and support in accordance with requirements. Provide leadership in penetration and security assessment testing. Supports security operations tools and remediates any identified vulnerabilities or threats. Ensures compliance with regulatory requirements and industry best practices.

Bachelors 8

14 | P a g e

Cybersecurity Lead

In collaboration with management, plans, organizes, leads, administers, and evaluates projects and activities of the company's information technology security function. Responds to high-priority and/or highly complex security incidents and helps troubleshoot and correct security-related problems. Provides guidance on design, implementation, administration, and enforcement of information security controls to application systems and tools, including network security and monitoring, intrusion prevention, intrusion and endpoint detection and response, virus protection, and identity and access management. Supports the completion of project specific tasks within estimated time frames and budget constraints. Is capable of identifying best-practices and creating and assessing performance measures relating to database administration, programming, or management.

Provides technical expertise and guidance of security control implementation, cyber analytics techniques, including threat hunting, system configurations and forensics to departmental staff.

Bachelors 8

Cybersecurity Project Manager

Provides Cybersecuity program and project team oversight, facilitates financial planning, budgetary oversight and staff leadership throughout the system development, and operational phases of the SDLC. Facilitates meetings and provides compliance oversight of security controls and risk management. Responsible for maintaining Information Technology (IT) strategies by researching and implementing technological strategic solutions to ensure the streamlined operation of the IT department. Delivers and supports cybersecurity solutions that support operations. Evaluates all directives, change orders, and projects as to their impact on tactical plans, budgets, and contract compliance. Oversees and implements new cybersecurity subsystems, procedures and techniques; manages implementation/integration projects to ensure deliverables.

Establishes and maintains collaborative relationships with key business partners.

Bachelors 5

Cybersecurity

SME

Provides Cybersecurity thought leadership in areas such as Governance, Risk, and Compliance, Security and Network Engineering, Cloud Security, and Security Operations. Performs analysis and evaluation throughout the process, application, system, or software development life-cycle which includes, but is not limited to: planning, requirements, design, acquisition, development, integration, installation/deployment, performance tuning, testing, or training.

Performs, or may direct, document development/preparation at various stages of a project life-cycle (e.g., planning through implementation) to detail analysis results and solution recommendations. Facilitates meetings. Ability to use experience in a certain subject area to provide strategic business consulting. Ensures compliance with, and/or may develop, the standards and organization requirements relative to specific assignments. Provides staff supervision or management.

Bachelors 8

Information Security Analyst

Analyzes and defines security requirements for information protection.

Defines and develops security policies. Designs, develops, engineers, and implements solutions that meet network, system, or application security requirements. Analyzes the sensitivity of information and performs vulnerability and risk assessments on the basis of defined sensitivity and information flow. Must demonstrate the ability to work independently or under only general direction.

15 | P a g e

Information Security Engineer

Develops and ensures compliance with information security controls and processes. Maintains system security profile and compliance documentation, supports information security control assessments and remediation and identified gaps. Supports contingency plan development and testing, systems testing and evaluation and federal data system accreditation.

Bachelors 8

Systems Analyst Provide Cybersecurity oversight, guidance and support in accordance with requirements. Provide leadership in penetration and security assessment testing, to remediate any identified vulnerabilities or threats. Ensure compliance with regulatory requirements and industry best practices. Analyze user needs to determine business, functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. May work in a lead capacity on a project. Identifies resources required for each task.

Bachelors 3

Application Architect Sr Sens

Creates architectural solutions that articulate the business context, conceptual design, and component-level logical design. Recommends new technologies based upon business value drivers and return on investment; drives new technologies towards implementation and exploitation. Establishes overall systems architecture vision and ensures specific components are appropriately designed and leveraged;

contributes to the holistic vision of Enterprise Architecture. Defines architecture standards and anticipate areas where architecture standards may need to be developed that are in-line with customer, IT and industry standards. Directs the construction of architecture components (e.g., data architecture, application architecture, technical architecture). Works with business units to translate business strategy into discrete requirements compatible with current technical architectures. Defines systems, technical, and application architectures for new strategic initiatives; develops and maintains an architectural blueprint and evolutionary roadmap that defines and communicates the strategic direction for these architectures in support of business and technical strategies; Explains how the roadmap maintains and delivers cost effectiveness, business value, and competitiveness.

Bachelors 5

Application Developer I

Designs, implements and maintains simple to moderately complex information system components that support business operations.

Analyzes, designs, codes and unit tests applications. Provides post-production support including system evaluation and utilization, tracking and correction of defects, implementation of minor system enhancements and on-call support. Experience with current development technologies and languages such as Visual Basic, ASP, MS.Net Framework, MQ Series, Java, JavaScript, HTML, Jacada, Siebel development, Crystal Reports, MS SQL, Cobol, and VSAM.

Bachelors 1

16 | P a g e

Application Developer II

Designs, implements and maintains moderately complex to complex Information Systems components. Writes source code, adapts existing components, compiles, links and tests the developed components creates test data. Fixes defects identified during unit testing and re-executes unit tests to verify the expected behavior. Ensures design meets performance, usability, reliability, and scalability requirements in addition to the functional requirements. Performs analysis and conceptual design on moderate to complex system components.

Provides support during testing phases. Experience with current development technologies and languages such as Visual Basic, ASP, MS.Net Framework, Java, JavaScript, Crystal Reports, MS SQL, Cobol, and VSAM.

Bachelors 2

Application Developer Senior

Directs, advances and oversees the designs, implementation and maintenance moderately complex to complex Information Systems components. Writes, reviews or edits source code, adapts pre-existing components, and in-depth compilations, linking and testing of the developed components. Fixes defects identified during unit testing and re-executes unit tests to verify the expected behavior. Oversees and ensures design meets performance, usability, reliability, and scalability requirements in addition to the functional requirements. Performs analysis and conceptual design on moderate to complex system components. Directs and provides support during testing phases.

Experience with current development technologies and languages such as Visual Basic, ASP, MS.Net Framework, Java, JavaScript, Crystal Reports, MS SQL, Cobol, and VSAM.

Bachelors 4

Application Development Manager

Plans and manages application development activities within an assigned business unit/area, including multiple application development, maintenance and enhancement projects. Manages application developers who are responsible for specific projects within the business unit/area.

Ensures product delivery and manages the activities of those involved in assigned projects. Develops project resource strategies, including budget, staffing, technology required for effective project completion.

Bus Info Analyst

II

Responsible for analyzing, reporting and developing recommendations on data related to multiple, varied business metrics on Information Technology projects. Creates and maintains databases to track business performance. Experience in performing data analysis and results of the IT project. Transform and manipulate large data sets to suit the desired analysis.

Bachelors 2

Business Analyst I

Assists with the translation of business needs into application software requirements. Participates in developing and/or modifying requirements, business design specifications, user training and documentation.

Researches and documents business issues.

Translates business requirements to technical staff to ensure that requirements are incorporated into system design. Tests and documents solutions. Serves as liaison between users of the software and technical staff.

17 | P a g e

Business Analyst

II

Translates basic business needs into application software requirements.

Analyzes business needs to determine optimal means of meeting those needs. Determines business application software requirements to address specific business needs. Works with programming staff to ensure requirements will be incorporated into system design and testing.

Serves as liaison with users of the software to address questions/issues.

Bachelors 3

Business Analyst

III

Serves as the liaison between the business and IT in translating complex business needs into application software. Implement a process for tracking, approving, and managing changes to application functionality ensuring that any proposed changes are within the system’s overall design strategy. Analyzes complex end user needs to determine optimal means of meeting those needs. Determines specific business application software requirements to address complex business needs. Develops project plans and identifies and coordinates resources. Works with programming staff to ensure requirements will be incorporated into system design and testing. Acts as a resource to users of the software to address questions/issues.

Business Integration Analyst 3

Researches and analyzes basic and complex issues surrounding the processes and systems of an organization. Reviews, analyzes and evaluates business systems and user needs. Create project plans for information technology development and testing. Translate requirements into new information technology project specifications.

Identify and documents requirements, defines scopes and objectives, and formulates systems to parallel overall business strategies.

Bachelors 5

Business Integration Analyst 4

Oversees and leads the research and analysis of basic and complex issues surrounding the processes and systems of an organization.

Conducts comprehensive reviews, analysis and evaluations business systems identifying and ensuring needs enhance operational efficiency.

Manage, review or create project plans for information technology development and testing. Manage and translate requirements into new information technology projects or specifications. Review, identify and documents requirements, ensuring scopes and objectives, and systems align to overall business strategies.

Bachelors 7

Cloud Architect I Designs cloud solutions to meet scalability, capacity, availability, performance, storage, cost and application/platform requirements.

Integrates tools and services for all areas of cloud computing, such as data and networks. Work with customers and team members to understand the requirements and translate them into effective cloud patterns. Designs and implements Continuous Integration/Continuous Delivery Service

Bachelors 3

18 | P a g e

Computer Operator Sr

Responsible for ensuring midrange and/or mainframe batch processing is monitored and problems are resolved in a timely manner. Monitors daily /nightly batch processing schedules to ensure job flows are completed in a timely manner. Provides back-up to the IT Call Center during off hours to enable customers to access systems. Adheres to standard data management practices while monitoring back-up data and ensuring that off-site requirements are met for midrange and/or mainframe LAN servers and workstations. Ensures documentation is written and kept up to date on current procedures. Provides support to Computer Operator I and Computer Operator II, as needed.

Bachelors 3

Configuration Coordinator

Applies all IT systems and software release, implementation and change management methodologies/procedures to ensure the goals and objectives of each release are accomplished on time. Coordinates and responds to requests for IT systems and software release management support and determines the impact of the scheduled release. Facilitates IT systems and software release planning and status meetings; monitors and documents that all release components are met. Ensures application of configuration management principles to maintain technical solution repositories. Defines the release management approach, resource staffing requirements and timeline for each release. Leads maintenance release deployment activities, assigns and coordinates resources, manages the implementation timelines, facilitates troubleshooting efforts and coordinates timelines and dependent implementation with other release managers, project teams and IT technical support resources. Prepares and publishes release notes and leads lessons learned meetings. Provides leadership in defining standards and procedures for release statistics reporting and documentation. Mentors others, as needed

Bachelors 5

Configuration Eng Sr Sens

Responsible for supporting the test environments used to support Regional, Enterprise and/or other special project releases. Assigns and handles customer service requests for all internal workgroups, manages and monitor environment processes for those workgroups.

Coordinates the upgrade of environments for large scale efforts and serves as group contact for major projects and initiatives. Takes ownership of customer issues affecting EMS workgroup processes and manages and enforces processes to support ongoing process improvement. Leads environmental build efforts for large-scale Enterprise project/release efforts. May perform code migrations and prepare, merge, and version code for production builds. Works with appropriate workgroup to develop SLA’s and OLA’s based on work assignments and monitors SLA’s and OLA’s to ensure customer satisfaction. Leads team meeting (in absence of manager). Participates in ad-hoc committees to support Enterprise efforts. Introduces other area to EMS services and rolls-out EMS process/procedure changes to the Enterprise as needed. Analyzes scope of work requests, develops workplans, leads ad-hoc assignments and internal initiatives and provides leadership and mentoring to all team members.

19 | P a g e

Configuration Engineer II

Supports the test environments used to support Regional, Enterprise and/or other special project releases. Works with customers to define environment requirements and leads the environment set-up and maintenance. Monitors system performance and capacity for all test environments and troubleshoots issues. Sets up and executes jobs to extract and manipulate test data, executes database changes and ensures data related needs are handled efficiently. Leads test environment design, build, scripts, and migrations. Performs code migrations, merge, and version code for production builds, and creates scripts for migration. Works with the release team to transition from development to production.

Bachelors 4

Contract Admin Deputy Director

Responsible for the ongoing management of the IT project. Works across all functional areas as part of the IT project team to ensure all contractually required deliverables and performance matrixes are met.

Administration of the IT contract in accordance with the Federal Acquisition Regulation (FAR) guidelines. Coordinates and manages all deliverables from different project teams. Provides subject matter expertise in response to day to day business issues. Serves as a back-up support to the IT Project Manager.

Bachelors 8

Cybersecurity Analyst

Provides second level technical trouble support; support customer service requirements; administers information security safeguards.

Performs implementation tasks for system and network security technologies. Executes testing. Performs technology upgrade tasks utilizing change control. Designs and configures vendor services orders for repetitive services & oversee implementation. Compiles data in support of equipment and user relocations or system migrations.

Performs simple configuration changes to meet business requirements.

Collects capacity data to be used for planning purposes. Performs documented preventative maintenance routines. Assigns project teams to represent information security requirements and perform operations and administration tasks.

Bachelors 2

Data Admin Advisor

Responsible for developing conceptual and logical designs for databases and other components to meet overall information requirements and strategy. Develops conceptual or general designs to solve requirement challenges, including logical design of databases, access methods and metadata presentations. Details all aspects of functional designs, including record layouts, pseudocode, detailed data mapping, etc. Creates and populates metadata and plans and participates in unit testing for data validation. Tests all aspects of metadata for adequacy and evaluates for fulfillment of data requirements. Participates in the definition and shaping of projects.

Develops and documents all data related facilities and functions that must be implemented to successfully meet business needs.

Bachelors 7

20 | P a g e

Data Architect Engineer Sr

Responsible for aligning data solutions to business requirements by planning and managing data architecture work. Applies industry-accepted data architecture practices and techniques. Applies data architecture principles, standards, guidelines and concepts. Under guidance, adapts architecture practices, techniques, principles, standards, guidelines and concepts. Produces data models that meet business requirements. Develops logical and physical data models and other models as needed. Manages project-level modeling efforts.

Independently works with business users, development teams and database administrators to help develop, implement and maintain databases. Upholds sharing/integration standards and guidelines.

Bachelors 3

Data Scientist Responsible for developing and implementing clinical prediction models, experimental design, program evaluation and effectiveness methodologies, as well as statistical sampling for health plan functions.

Performs substantive statistical analysis and reporting to improve company competitiveness, market share, operations, and profitability.

Conducts competitive analysis of risk stratification models and makes recommendations to management.. Researches and analyzes broadly defined scenarios, trends, and patterns and develops recommendations for management. Provides technical/analytical advice to staff.

Responds to and manages ad hoc client requests to ensure accurate, in-depth results/data are delivered in a timely manner. Prepares results for presentation to internal/external clients.

Masters 3

Database Admin Advisor

Responsible for ensuring corporate information needs are met through quality database designs, techniques and practices. Provides technical guidance and leadership to the database administrators in the organization. Primary duties may include, but are not limited to:

Establishes corporate standards for disaster recovery, data retention and database security and monitors industry standards. Performs project management tasks, including estimation, status reports and scope management.