Federal Supply Schedule 47QTCA24D00CX

https://kyberstorm.com/ 2

General Services Administration Federal Supply Service

Authorized Federal Supply Schedule Price List

Multiple Award Schedule (MAS)

Contract Number: 47QTCA24D00CX Period of Performance: 07/19/2024 through 07/18/29

Information Technology Category SIN 54151S Information Technology Professional Services

SIN 518210C Cloud Computing and Cloud Related IT Professional Services

Kind Systems LLC 2082 Michelson Drive, St 100, Irvine, CA, 92612

Phone: 949-436-7833 Website: www.kindsys.us

Business Size: Small Business

SAM UEI: G2VGB34A3SM3

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The internet address GSA Advantage!® is: GSAAdvantage.gov.

http://www.kindsys.us/ www.kindsys.us 2

TABLE

OF CONTENTS

1 Company Overview

GSA Awarded Terms and Conditions

Labor Rates 3

Labor Category Description www.kindsys.us 3

Kind Systems provides development services to the U.S. federal and state governments and their prime contractors to develop government digital services.

Using modern web, mobile, and data technologies combined with human-centric design, the team at Kind Systems builds approachable, fast digital services in an agile fashion based on the principles of the Digital Services Playbook and our own private sector experience.

COMPANY OVERVIEW

Thoughtful Solutions for Government www.kindsys.us 4

GSA AWARDED TERMS AND CONDITIONS

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINS)

SIN SIN Description

54151S Information Technology Professional Services

518210C Cloud Computing and Cloud Related IT Professional Services

Order Level Materials

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: See Page 5

1c. HOURLY RATES: See Page 5

2. MAXIMUM ORDER: $500,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Worldwide

5. POINT(S) OF PRODUCTION: US

6. DISCOUNT FROM LIST PRICES: Prices shown herein are net with all discounts deducted.

7. VOLUME/QUANTITY DISCOUNT: None

8. PROMPT PAYMENT TERMS: Net 30 Days

9a. GOVERNMENT PURCHASE CARDS: Are accepted at or below the micro-purchase threshold.

9b. GOVERNMENT PURCHASE CARDS: Are accepted above the micro-purchase threshold.

10. FOREIGN ITEMS: None

11a. TIME OF DELIVERY: As Negotiated

11b. EXPEDITED DELIVERY: As Negotiated

11c. OVERNIGHT AND 2-DAY DELIVERY: As Negotiated

11d. URGENT REQUIREMENTS: As Negotiated

12. FOB Point: Destination, 48 contiguous states and Washington, DC, as well as Alaska, Hawaii, and Puerto Rico www.kindsys.us 5

13a. ORDERING ADDRESS:

Kind Systems LLC 2082 Michelson Drive, St 100, Irvine, CA, 92612

13b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. PAYMENT ADDRESS:

Kind Systems LLC 2082 Michelson Drive, St 100, Irvine, CA, 92612

15. WARRANTY PROVISION: Not Applicable

16. EXPORT PACKING CHARGES: Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: Not Applicable

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR: Not Applicable

19. TERMS AND CONDITIONS OF INSTALLATION: Not Applicable

20a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES: Not Applicable

20b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES: Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS: Not Applicable

22. LIST OF PARTICIPATING DEALERS: Not Applicable

23. PREVENTIVE MAINTENANCE: Not Applicable

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES: Not Applicable

24b. SECTION 508 COMPLIANCE FOR ELECTRONIC AND INFORMATION TECHNOLOGY (EIT):

Section 508 compliance information on the supplies and services in this contract are available at the following website address (URL): The EIT standard can be found at:

www.Section508.gov/.

25. SAM UEI: G2VGB34A3SM3

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

REGISTRATION DATABASE: Kind Systems LLC is current in SAM.

www.kindsys.us 6

LABOR RATES

Labor Rates

SIN

Labor Category Titles

07/18/24 to 07/17/25

07/18/25 to 07/17/26

07/18/26 to 07/17/27

07/18/27 to 07/17/28

07/18/28 to 07/17/29

54151S IT

Professional Service

Software Engineer

$195.38 $202.80 $210.51 $218.51 $226.81

54151S IT

Professional Service

Software Analyst

$92.85 $96.37 $100.03 $103.83 $107.78

54151S IT

Professional Service

Consultant I $203.38 $211.10 $219.12 $227.45 $236.09

54151S IT

Professional Service

Consultant II $244.33 $253.62 $263.26 $273.27 $283.66

54151S IT

Professional Service

Delivery Manager

$158.18 $164.19 $170.43 $176.91 $183.63

54151S IT

Professional Service

Project Manager

$146.60 $152.17 $157.95 $163.96 $170.19

Labor Rates

Labor Category Titles

07/18/24 to 07/17/25

07/18/25 to 07/17/26

07/18/26 to 07/17/27

07/18/27 to 07/17/28

07/18/28 to 07/17/29

518210C Cloud Professional Service

Cloud Architect

$195.47 $202.89 $210.60 $218.60 $226.90 www.kindsys.us 7

Labor Category Titles

07/18/24 to 07/17/25

07/18/25 to 07/17/26

07/18/26 to 07/17/27

07/18/27 to 07/17/28

07/18/28 to 07/17/29

518210C Cloud Professional Service

Cloud Consultant

$203.38 $211.10 $219.12 $227.45 $236.09

518210C Cloud Professional Service

Cloud Subject Matter Expert

$244.33 $253.62 $263.26 $273.27 $283.66

518210C Cloud Professional Service

Cloud Project Manager

$195.47 $202.89 $210.60 $218.60 $226.90

518210C Cloud Professional Service

Cloud Engineer

$175.92 $182.60 $189.54 $196.75 $204.22 www.kindsys.us 8

LABOR CATEGORY DESCRIPTION

Commercial Job Title

Software Engineer

Minimum/ General Experience

3 Years

Functional Responsibility

A Software Engineer develops, modifies, and debugs software applications, adhering closely to established coding standards and guidelines. They actively participate in the design and implementation phases of software projects, ensuring alignment with project requirements and specifications. Collaboration with team members is key, as Software Engineers work collectively to identify technical requirements, conduct code reviews, and address software defects.

Software Engineers engage in unit testing and documentation efforts to support the development process and uphold the quality of deliverables.

They may also contribute to the analysis of system requirements and the design of scalable and efficient software solutions. Proficiency in various programming languages and technologies is essential, allowing Software Engineers to apply best practices and optimize system performance.

Software Engineers lead the development of sophisticated software systems, making strategic decisions regarding technology adoption, platform selection, and software development methodologies. They offer insights and recommendations to optimize system performance, security, and reliability. Research and development initiatives are also part of their purview, as they explore emerging technologies and innovative solutions to meet organizational needs.

Minimum Education Bachelors

Education Substitution Associate Degree with Two Years of Experience

Job Title Software Analyst

Minimum/ General Experience

1 Year

Functional Responsibility

Software Analysts are tasked with analyzing system requirements and translating them into functional specifications for software development.

They meticulously assess business needs, user feedback, and technical www.kindsys.us 9 constraints to formulate comprehensive software requirements documents.

Software Analysts play a pivotal role in the design phase, where they contribute their expertise to write specifications for scalable and efficient software solutions. They evaluate existing systems and propose enhancements or alternative approaches to address technical challenges and optimize system performance. Additionally, they provide valuable insights into emerging technologies and industry trends, guiding decision-making processes and driving innovation within the organization. Software Analysts engage in continuous evaluation and refinement of software requirements, adapting to evolving project dynamics and user needs. Software Analysts contribute to the testing and validation of software components, verifying adherence to functional specifications and identifying areas for improvement. They collaborate closely with quality assurance teams to develop test plans, execute test cases, and troubleshoot defects, thereby ensuring the reliability and robustness of the final product.

Minimum Education Bachelors

Job Title Consultant I

Minimum/ General Experience

4 Years

Functional Responsibility

Responsibility revolves around providing expert advisory and consultancy services. Engaged in conducting comprehensive assessments of existing systems, processes, and technologies. They analyze client requirements, identify pain points, and recommend strategic solutions to address business challenges effectively. Collaborate closely with stakeholders, to understand project objectives and align consultancy services with organizational goals. They leverage their expertise to prototype solutions, develop customized strategies, roadmaps, and implementation plans tailored to meet the specific needs of each client. Serves as a subject matter expert, delivering tangible value to clients through strategic consultancy services, technology services in various fields, thought leadership, and collaborative problem-solving.

Minimum Education Bachelors www.kindsys.us 10

Job Title Consultant II

Minimum/ General Experience

Functional Responsibility

Leads projects, such as large-scale system implementations, enterprise-wide transformations, or technology migrations. They spearhead the assessment of organizational needs, conducting in-depth analyses of business processes, IT infrastructure, and application landscapes.

Identifies opportunities for optimization, streamlining, and modernization, aligning solutions with client objectives and industry best practices. Plays a pivotal role in driving change management initiatives, collaborating with stakeholders at all levels of the organization to ensure successful adoption and implementation of recommended solutions. They develop robust change management plans, communication strategies, and training programs to facilitate smooth transitions and minimize disruptions. Contribute to the development of intellectual property, methodologies, and frameworks, enriching the consultancy practice with valuable insights and best practices.

Minimum Education Bachelors

Commercial Job Title Delivery Manager

Minimum/ General Experience

5 Years

Functional Responsibility

The primary responsibility of a Delivery Manager is to oversee the successful execution and delivery of projects within the organization. They serve as the focal point for project management activities, ensuring that projects are completed on time, within budget, and in accordance with quality standards. Delivery Managers are tasked with defining project scope, objectives, and deliverables in collaboration with stakeholders.

They develop comprehensive project plans, resource allocation strategies, and risk management plans to mitigate potential obstacles and ensure project success. Delivery Managers play a key role in resource management, including staffing assignments, workload distribution, and team coordination. They assess the skill sets and capabilities of team members, aligning resources with project requirements and client needs to maximize efficiency and productivity.

www.kindsys.us 11

Minimum Education Bachelors

Job Title Project Manager

Minimum/ General Experience

3 Years

Functional Responsibility

Primary responsibility is to oversee all aspects of project execution from initiation to completion. They serve as the primary point of contact for stakeholders, including clients, team members, and senior management, ensuring clear communication, alignment of objectives, and timely resolution of issues.

Project Managers are tasked with defining project scope, objectives, and deliverables in collaboration with clients and stakeholders. They develop comprehensive project plans, outlining timelines, milestones, resource requirements, and budget allocations to guide project execution and ensure adherence to project requirements.

Minimum Education Bachelors

Job Title IT Subject Matter Expert

Minimum/ General Experience

7 Years

Functional Responsibility

Responsibility is to provide in-depth technical expertise and guidance in a specific area of IT. SMEs possess specialized knowledge and experience in their field, allowing them to offer valuable insights, best practices, and solutions to complex technical challenges. IT SMEs play a critical role in project planning and execution, offering strategic advice and recommendations to project teams and stakeholders. They contribute to the development of project scope, objectives, and deliverables, ensuring alignment with industry standards, regulatory requirements, and organizational goals. Ability to implement IT solutions in cloud, cybersecurity, DevOps, training, risk management, and more, they leveraging their expertise to architect scalable, efficient, and secure systems. They assess technology trends, evaluate emerging tools and www.kindsys.us 12 methodologies, and recommend innovative solutions to address business needs and enhance operational efficiency.

Minimum Education Bachelors

Job Title Service Designer/Researcher

Minimum/ General Experience

2 Years

Functional Responsibility

Service Designers/Researchers collaborate closely with stakeholders, including clients, end-users, and project teams, to define project objectives, scope, and deliverables. They facilitate workshops, co-design sessions, and brainstorming activities to foster collaboration and creativity, ensuring that design solutions are user-centric, feasible, and aligned with organizational goals. Conducts comprehensive user research, including interviews, surveys, and usability testing, to gain insights into user requirements, pain points, and preferences. Service Designers/Researchers employ a range of design thinking and service design methodologies, such as journey mapping, service blueprints, and prototyping, to visualize and iterate on service concepts and solutions.

They develop personas, scenarios, and user stories to empathize with users and ensure that design decisions are informed by user needs and preferences. Service Designers/Researchers play a critical role in bridging the gap between user needs and IT service delivery, leveraging user research, design thinking, and service design methodologies to inform the design and development of IT services that meet or exceed user expectations. Through their expertise, creativity, and collaboration, Service Designers/Researchers contribute to the successful delivery of IT projects and the achievement of organizational goals and objectives.

Minimum Education Bachelors

Job Title Front End Engineer

Minimum/ General Experience

2 Years www.kindsys.us 13

Functional Responsibility

Responsible for the development and implementation of user-facing interfaces and experiences for web-based applications. They leverage their expertise in various front end technologies to create interactive and visually appealing user interfaces that enhance user engagement and satisfaction. Collaborate closely with UX/UI designers and back-end developers to translate design mockups and wireframes into functional web interfaces. They ensure cross-browser compatibility, responsiveness, and accessibility of web applications, optimizing performance and usability across different devices and platforms. Front End Engineers are responsible for integrating front end components with back end services and APIs, ensuring seamless data exchange and interaction between the user interface and underlying systems. They employ best practices in front end development, such as modularization, code reusability, automated testing, and version control, to streamline development workflows and maintain code quality.

Minimum Education Bachelors

Job Title Product Manager

Minimum/ General Experience

4 Years

Functional Responsibility

Product Managers serve as the primary drivers of product strategy, vision, and execution within an organization. They are responsible for defining the product roadmap, prioritizing features, and aligning product development efforts with business objectives and customer needs. Collaborates closely with stakeholders, including customers, end-users, sales teams, marketing teams, and engineering teams, to gather feedback, validate ideas, and inform product decisions. They conduct market research, competitive analysis, and user surveys to identify market trends, customer preferences, and areas for product innovation. Tasked with defining product requirements, creating user stories, and maintaining the product backlog in collaboration with cross-functional teams. They work closely with UX/UI designers, engineers, and quality assurance teams to ensure that product features are well-defined, feasible, and aligned with user needs and business goals. Leads the development and delivery of software products, leveraging their expertise in product management, market analysis, and stakeholder collaboration to drive innovation, customer satisfaction, and business growth.

Minimum Education Bachelors www.kindsys.us 14

Cloud Architect

Minimum/ General Experience

7 Years

Functional Responsibility

Designs the overall cloud architecture, ensuring it supports both current and future business needs. This includes selecting appropriate cloud service models, planning and executing the migration of data and applications to the cloud, and ensuring the architecture meets all security and compliance mandates.

Responsible for integrating advanced cloud services into the organization's IT ecosystem. They work on developing cloud-native applications and advising on best practices for DevOps processes and tools that facilitate continuous integration and deployment. Their role extends to recommending enhancements and upgrades to keep up with technological advancements and changing business demands. Plays a crucial role in risk management within cloud deployments. They devise disaster recovery and business continuity plans that maintain data integrity and availability across multiple cloud services. They collaborate with IT security professionals to implement robust security frameworks that protect sensitive data and systems from threats.

Minimum Education Bachelors

Cloud Consultant

Minimum/ General Experience

4 Years

Functional Responsibility

A Cloud Consultant plays an advisory and implementation role in guiding organizations through cloud initiatives. This includes commercially available services like Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), as well as emerging cloud technologies. The consultant is pivotal for entities, particularly within the government sector, that are adopting, migrating to, or managing cloud-based solutions. Conducts thorough assessments of the client's current IT infrastructure and business needs to identify opportunities for cloud integration that align with strategic objectives. They evaluate the www.kindsys.us 15 potential benefits and risks associated with moving different workloads to the cloud, considering factors such as cost, scalability, security, and compliance requirements. This role involves detailed planning and execution strategies for migrating systems and applications to cloud environments, ensuring minimal disruption to business operations.

Designs tailored solutions that leverage cloud technologies to enhance operational efficiency and productivity.

Minimum Education Bachelors

Cloud Subject Matter Expert

Minimum/ General Experience

7 Years

Functional Responsibility

A Cloud Subject Matter Expert (SME) leverages cloud technologies to enhance their operational efficiency, scalability, and innovation. The Cloud SME possesses deep knowledge and expertise in various cloud platforms, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), along with a thorough understanding of emerging cloud technologies. Provides expert advice and leadership in the design, implementation, and optimization of cloud solutions. They assess the existing IT infrastructure and business needs of an organization to identify how best to utilize cloud technologies to meet strategic objectives. This involves analyzing and recommending the most appropriate cloud service models and configurations, considering factors like cost-efficiency, security, compliance, and performance requirements.

Oversees the migration and implementation of applications and data to the cloud, ensuring that these processes are executed smoothly with minimal disruption to operations. They develop and implement best practices for cloud deployment and management, including disaster recovery plans, security protocols, and data governance models, to ensure robust and secure cloud environments. Educating and training internal teams on cloud technologies and practices.

Minimum Education Bachelors www.kindsys.us 16

Job Title

Cloud Project Manager

Minimum/ General Experience

3 Years

Functional Responsibility

A Cloud Project Manager is integral to leading and coordinating projects that involve the adoption, migration, and management of cloud technologies. This role encompasses oversight of projects utilizing Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), as well as emerging cloud innovations that enhance organizational capabilities. Responsible for the entire lifecycle of cloud projects—from initial planning and design through implementation and post-deployment support. They begin by working closely with cloud architects and consultants to define project scope, objectives, and deliverables that align with business goals. They develop comprehensive project plans that outline timelines, resources, budget, and staffing requirements, ensuring all elements conform to the defined cloud strategy and compliance standards. Oversees the migration of data and applications to cloud environments, coordinating efforts to minimize downtime and ensure a smooth transition. They work with security teams to implement robust security measures that protect sensitive data and comply with regulatory requirements. Additionally, they monitor the performance of cloud solutions, coordinating with technical teams to optimize operations and address any scalability or performance issues.

Minimum Education Bachelors

Cloud Engineer

Minimum/ General Experience

3 Years

Functional Responsibility

A Cloud Engineer is crucial for the implementation, management, and support of cloud-based systems and solutions. This role is central to operating within environments leveraging Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), as well as integrating emerging cloud technologies that optimize and enhance organizational IT strategies. Responsible for the technical aspects of cloud computing, including the design, configuration, and scaling of cloud environments. They deploy and manage virtual servers, storage solutions, and network configurations to ensure the cloud infrastructure meets the specific needs of the organization. This includes setting up automated systems for continuous monitoring and www.kindsys.us 17 management of cloud resources to ensure performance, reliability, and security. Implements and maintains robust security protocols and tools to protect data and infrastructure within the cloud. They collaborate with security teams to monitor and respond to security incidents, ensuring that cloud deployments comply with all applicable regulations and standards.

Minimum Education Bachelors