MAS - Fei.com, Inc. - 47QTCA24D00BX
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- Attached to
- Federal Supply Schedule 47QTCA24D00BX Federal contract IDV
- Contract number
- 47QTCA24D00BX
- Issued by
- GSA Federal Acquisition Service
About this file
This document is a GSA Federal Supply Schedule (FSS) Pricelist for FEI Systems, Inc. covering IT Professional Services (SIN 54151S) and Health IT Professional Services (SIN 54151HEAL). The contract period is from June 27, 2024 to June 26, 2029. The Pricelist includes a description of the labor categories and pricing for each SIN. Key labor categories include Project Manager, Senior Functional Specialist, Information Engineer, Senior Computer Systems Analyst, and Senior Communications Engineer, among others. Pricing is provided for both onsite and offsite Health IT Professional Services. The related Federal Contract IDV is Contract # 47QTCA24D00BX, with a ceiling value of $40,000,000.
Fei.com, Inc. (DBA FEI Systems) Pricelist and/or Vendor Terms and Conditions for 47QTCA24D00BX, a Federal Supply Schedule awarded to Fei.com, Inc. (DBA FEI Systems), under Multiple Award Schedule (MAS)
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General Services Administration Federal Supply Service Authorized Federal Supply Schedule Pricelist On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSAAdvantage!®, a menu-driven database system. The INTERNET address for GSAAdvantage!® is: GSAAdvantage.gov.
Multiple Award Schedule (MAS) Category F, Information Technology (IT) Subcategories F03, IT Professional Services, FSC/PSC Code D399 For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov
Contract: 47QTCA24D00BX Period Covered by Contract: June 27, 2024 – June 26, 2029 Current through Modification: PS-A882, June 27, 2024
FEI.COM, INC.
9755 Patuxent Woods Drive, Suite 300, Columbia, Maryland 21046 Phone: 443-270-5100 | Fax: 410-715-6538 Email: info@feisystems.com | Web: www.feisystems.com Business Size: Other Than Small Business Contact for Contract Administration: Scott Morrow Contracts Manager Phone: 703-947-7025 | Email: sevans.gm@feisystems.com
Contents
| 1. | Customer Information | 2 |
| 2. | Terms and Conditions for All IT Contractors | 6 |
| 3. | Description of IT Professional Services (SIN 54151S) | 8 |
| 4. | Description of IT Professional Services (SIN 54151HEAL) | 15 |
| 5. | FSS MAS Pricelist, SIN- 54151S, IT Professional Service | 32 |
| 6. | FSS MAS Pricelist, SIN- 132-56, Health IT Professional Services | 33 |
| 7. | FSS MAS Pricelist, SIN- 132-56, Health IT Professional Services | 35 |
Modification PS-A882, June 19, 2024
Customer Information
1. SPECIAL ITEM NUMBERS (SINS):
Table of awarded SINs
SIN 54151S, 54151S RC,
STLOC
Information Technology (IT) Professional Services
| FPDS Code D301 |
| IT Facility Operation and Maintenance |
| FPDS Code D302 |
| IT Systems Development Services |
| FPDS Code D306 |
| IT Systems Analysis Services |
| FPDS Code D307 |
| Automated Information Systems Design and Integration Services |
| FPDS Code D308 |
| Programming Services |
| FPDS Code D310 |
| IT Backup and Security Services |
| FPDS Code D311 |
| IT Data Conversion Services |
| FPDS Code D313 |
| Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services |
| FPDS Code D316 |
| IT Network Management Services |
| FPDS Code D317 |
| Automated News Services, Data Services, or Other Information Services |
| FPDS Code D399 |
| Other Information Technology Services, Not Elsewhere |
Classified
SIN 54151HEAL, 54151HEAL RC,
STLOC
Health IT Professional Services
| FPDS Code D301 |
| IT Facility Operation and Maintenance |
| FPDS Code D302 |
| IT Systems Development Services |
| FPDS Code D306 |
| IT Systems Analysis Services |
| FPDS Code D307 |
| Automated Information Systems Design and Integration Services |
| FPDS Code D308 |
| Programming Services |
| FPDS Code D310 |
| IT Backup and Security Services |
| FPDS Code D311 |
| IT Data Conversion Services |
| FPDS Code D313 |
| Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services |
| FPDS Code D316 |
| IT Network Management Services |
| FPDS Code D317 |
| Automated News Services, Data Services, or Other Information |
Services
| FPDS Code D399 |
| Other Information Technology Services, Not Elsewhere |
Classified
Prices Shown Herein are Net (discount deducted) IT Professional Services descriptions are provided in Section 3 and Health IT Professional Services descriptions are provided in Section 4.
2. MAXIMUM ORDER:
The Maximum Order value for the following Special Item Numbers (SINs) is $500,000.
54151S, 554151S-RC, STLOC, IT Professional Services 54151HEAL, 54151HEAL-RC, STLOC, Health IT Professional Services The Maximum Order value for the following Special Item Numbers (SINs) is $250,000.
OLM, OLM-RC, STLOC, Order -level Materials
3. MINIMUM ORDER:
The minimum dollar value of orders to be issued is $100.00.
4. GEOGRAPHIC COVERAGE:
Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.
Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.
[x] The Geographic Scope of this Contract is domestic delivery only.
5. PRODUCTION POINTS: Maryland, U.S.
6. Prices shown are NET Prices; Basic Discounts have been deducted.
7. DISCOUNTS:
Quantity -- None Dollar Volume: -- None
8. PROMPT PAYMENT:
None. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.
9. GOVERNMENT PURCHASE CARDS:
Contractors are required to accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders.
Credit cards are acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.
10. FOREIGN ITEMS: Not applicable.
11. DELIVERY SCHEDULE:
TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:
| SPECIAL ITEM NUMBERS |
| DELIVERY TIME (DAYS ARO) |
| 54151S, 54151S RC, STLOC |
| As negotiated for each task order |
| 54151HEAL, 54151HEAL RC, STLOC |
| As negotiated for each task order |
EXPEDITED DELIVERY: Items available for expedited delivery are noted in this price list.
OVERNIGHT and TWO-DAY DELIVERY: The Schedule Customer can contact the Contractor for rates for overnight and 2-day delivery.
URGENT REQUIREMENTS: The Schedule Customer can contact the Contractor for rates for urgent requirements.
12. FOB: Destination
13. ORDERING INFORMATION:
Agencies should address all orders to the following address.
FEI Systems, Inc.
9755 Patuxent Woods Dr., Ste. 300
Columbia, MD 21046
Scott.morrow@feisystems.com
The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:
Ordering Assistance Telephone: 443-270-5100 Fax: 410-715-6538 E-mail: info@feisystems.com Technical Assistance Telephone: 443-270-5100 Fax: 410-715-6538 E-mail: info@feisystems.com Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.
14. PAYMENT INFORMATION:
Agencies should address all payments to the following address.
FEI Systems, Inc.
9755 Patuxent Woods Dr., Ste. 300
Columbia, MD 21046
Scott.morrow@feisystems.com
15. WARRANTY PROVISION: Contractor’s standard commercial warranty.
16. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING:
Not applicable.
17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE ABOVE THE MICRO PURCHASE THRESHOLD:
Credit cards are acceptable for payment above the micro-purchase threshold.
18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR:
Not applicable.
19. TERMS AND CONDITIONS OF INSTALLATION: Not applicable.
20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES:
Not applicable.
20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES: Not applicable.
21. SERVICE AND DISTRIBUTION POINTS: Not applicable.
22. PARTICIPATING DEALERS: Not applicable.
23. PREVENTATIVE MAINTENANCE: Not applicable.
| 24a. | ENVIRONMENTAL ATTRIBUTES: Not applicable. |
| 24b. | SECTION 508 COMPLIANCE: |
Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services at FEI’s website: www.feisystems.com. The EIT standard can be found at: www.Section508.gov/.
24. DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER: 160886888
25. Contractor HAS registered with the System for Award Management (SAM).
Terms and Conditions for All IT Contractors
1. ORGANIZATIONAL CONFLICTS OF INTEREST
Definitions.
"Contractor" means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.
"Contractor and its affiliates" and "Contractor or its affiliates" refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.
An "Organizational conflict of interest" exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor's or its affiliates' objectivity in performing contract work.
To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.
2. SERVICES PERFORMED
All services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.
The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.
The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.
3. TRAVEL
Any Contractor travel required in the performance of services must comply with the Pub.
L. 99-234 and FAR Part 31.205-46, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.
4. WARRANTY
Unless otherwise specified in this contract, the Contractor's standard commercial warranty as stated in the contract's commercial pricelist will apply to this contract.
The Contractor's commercial guarantee/warranty shall be included in the Commercial Supplier Agreement to include Enterprise User License Agreements or Terms of Service (TOS) agreements, if applicable.
Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.
Description of IT Professional Services (SIN 54151S)
FEI-0001 - Project Manager/Task Lead
Minimum/General Experience: Must have seven years of general experience including five years of specialized experience of which two years were direct supervisory experience.
Functional Responsibility: Monitors each task, and keeps the Program Manager abreast of all problems and accomplishments. Anticipates problems, and works to mitigate the anticipated problems. As a team or project leader, provides technical direction for the complete systems development effort. May serve as a technical authority for a design area. As a staff specialist or consultant, resolves unique and unyielding systems problems using new technology. Can complete tasks within estimated time frames and budget constraints. Schedules and assigns duties to subordinates. Interacts with government management personnel. Reports in writing and orally to contractor management and government representatives, including the government contracting officer.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0002 - SR Functional Specialist
Minimum/General Experience: This position requires a minimum of seven years’ experience, of which at least six years must be specialized. Specialized experience includes: developing functional requirements for complex integrated ADP systems. Must demonstrate the ability to work independently or under only general direction.
Functional Responsibility: Analyze user needs to determine functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. Provides daily supervision and direction to support staff.
Minimum Education: Must have BS or BA degree preferably in the functional area.
FEI-0003 - Information Engineer
Minimum/General Experience: Must have a minimum of five years’ experience, of which at least two years must be specialized in information systems development, functional and data requirements analysis, systems analysis and design, programming, program design and documentation preparation. The following experience is also required: two years’ experience in the implementation of information engineering projects and experience in systems analysis; design and programming using CASE and IE tools and methods. Two years’ business/functional experience is desirable, to support the business modeling activities. Must demonstrate the ability to work independently or under only general direction.
Functional Responsibility: Applies a business-wide set of disciplines for the planning, analysis, design and construction of information systems on a business-wide basis or across a major sector of the business. Performs business strategic systems planning, information planning, business and analysis. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools; such as Integrated Computer Aided Software Engineering (I-CASE) tools. Applies reverse engineering and reengineering disciplines to develop migration strategic and planning documents. Provides technical guidance in software engineering techniques and automated support tools.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0004 - SR Computer Systems Analyst
Minimum/General Experience: Must have eight years of computer experience working independently or under general direction on complex application problems involving all phases of systems analysis. At least five years’ experience in analysis and design of business applications for complex, large-scale or mid-tier computer systems, or LAN- based systems.
Functional Responsibility: Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards and for progress in accordance with schedules.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0005 - SR Communications Engineer
Minimum/General Experience: Must have at least ten years of general experience in data communications or computer systems including four years of specialized experience.
Functional Responsibility: Provides technical direction for telecommunications activities including planning, designing, installing, and maintaining large telecommunications networks. Develops, operates, and maintains voice, video, and data communications systems. Applies telecommunications engineering principles and theory to propose design and configuration alternatives. Evaluates existing communications systems to identify deficiencies and network performance improvements. Consults with user personnel to ensure that problems have been properly identified and that the solution will meet the requirements. Analyzes network performance, usage and traffic flows, accesses and interfaces, transmission techniques, and protocols. Performs network analyses and feasibility studies concerning communications and communication networks. Prepares studies and gives presentations on communications concepts. Provides technical guidance to other personnel concerning data communications requirements. Participates in preparing functional specifications for acquiring commercially available data communications networks.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0006 - Data Manager
Minimum/General Experience: Must have at least seven years’ experience, of which at least five must be specialized. Specialized experience includes: demonstrated experience using current DBMS technologies, application design utilizing various database management systems and experience with DBMS internals. General experience includes increasing responsibilities in DBMS systems analysis and programming. Must demonstrate the ability to work independently or under only general direction.
Functional Responsibility: Manages the development of database projects. Plans and budgets staff and database resources. When necessary, reallocates resources to maximize benefits. Prepares and delivers presentations on Database Management Systems (DBMS) concepts. Provides daily supervision and direction to support staff.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0007 - Computer Systems Programmer
Minimum/General Experience: Must have at least five years’ experience, of which at least three years must be specialized. Specialized experience includes: ADP systems analysis and programming. Must demonstrate the ability to work independently or under only general direction.
Functional Responsibility: Create and/or maintain operating systems, communications software, database packages, compilers, assemblers, and utility programs. Modify existing software, as well as create special- purpose software to ensure efficiency and integrity between systems and applications.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0008 - Quality Assurance Manager
Minimum/General Experience: Must have at least seven years of engineering and/or system analysis and programming experience, including four years of quality assurance experience.
Functional Responsibility: Organizes and maintains all quality assurance documentation required. Responsible for ensuring compliance with recognized standards and practices. Reviews all documentation for completeness, accuracy, and correctness. Supports the test and integration personnel as a witness to testing requirements. Certifies that deliverables have met all quality requirements.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0009 - Graphics Specialist
Minimum/General Experience: Must have at least three years’ experience of which at least one year is specialized to include developing graphics/artistic presentations for publications and documents (preferably technical documentation). Use of commercial automated word processing (e.g., WordPerfect, Word) and graphics (Harvard, Freelance, etc.) Systems. Experience with desktop publishing systems is desirable. Must demonstrate the ability to work independently or under only general direction.
Functional Responsibility: Shall support the development of all contract deliverables and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents. Shall be responsible for integrating the graphics generated with automated tools and the deliverable documents.
Minimum Education: Preferably BS or BA degree, minimum high school diploma or equivalence.
FEI-0010 - Program Manager
Minimum/General Experience: Must have at least ten years’ experience, of which at least six years must be specialized. Specialized experience includes: complete engineering project development from inception to deployment, demonstrated ability to provide guidance and direction in the tasks similar to the sample tasks provided in the statement of work, proven expertise in the management and control of funds and resources, demonstrated capability in managing multi-task contracts of this type and complexity. General experience includes increasing responsibilities in information systems design and management.
Functional Responsibility: Serves as the contractor’s contract manager, and shall be the contractor’s authorized interface with the Government Contracting Officer (CO), the Contracting Officer’s Representative (COR), government management personnel and customer agency representatives. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. Shall be responsible for the overall contract performance and shall not serve in any other capacity.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0011 - SR Information Engineer
Minimum/General Experience: Must have at least eight years’ experience, of which at least five must be specialized in information systems development, functional and data requirements analysis, systems analysis and design, designing and implementing cloud native solutions, including server less based solutions, programming, program design and documentation preparation. The following experience is also required: demonstrated experience in the implementation of information engineering projects; systems analysis, design and programming using CASE and IE tools and methods and three to five years of business or functional experience. Must demonstrate the ability to work independently or under only general direction.
Functional Responsibility: Applies business process improvement practices to reengineer methodologies/principles and business process modernization projects. Applies, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assist in establishing standards for information systems procedures. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems. Constructs sound, logical business improvement opportunities consistent with the CIM guiding principles, cost savings, and open system architecture objectives. Provides daily supervision and direction to staff.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0012 - Computer Systems Analyst
Minimum/General Experience: Must have five years of computer experience in information systems design and management. At least three years of experience in analysis and design of business applications for complex large-scale or mid-tier computer systems, or LAN-based systems.
Functional Responsibility: Analyzes and develops computer software processing a wide range of capabilities, including numerous engineering, business, and records management duties. Develops plans for Automated Data Processing (ADP) systems from project inception to conclusion. Analyzes the problem and the information to be processed. Defines the problem, and develops system requirements and program specifications from which programmers prepare detailed flow charts, programs, and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0013 - SR Systems Engineer
Minimum/General Experience: Must have six years’ experience, of which at least three must be specialized. Specialized experience includes: supervision of system engineers, and demonstrated use of interactive, interpretative systems with on-line, real-time acquisition capabilities. General experience includes increasing responsibilities in systems engineering.
Functional Responsibility: Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and CASE tools. Should possess a wide breadth of experience with cloud technologies primarily in AWS, the Microsoft stack, infrastructure technologies, and networking Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques. Supervises software configuration management.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0014 - Systems Engineer
Minimum/General Experience: Must have three years’ experience of which at least one year must be specialized. Specialized experience includes: analytically solving workflows, organization, and/or planning problems. General experience includes increasing responsibilities in systems engineering.
Functional Responsibility: Designs software tools and subsystems to support software reuse and domain analysis. Interprets software requirements and design specifications to code, and integrates and tests software components.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0015 - System Administrator/Operator
Minimum/General Experience: Must have at least four years’ experience, of which at least two years are specialized experience in administrating UNIX or open systems- compliant systems.
Functional Responsibility: Designs, installs, modifies and maintains local area networks (LANs). Responsible for troubleshooting and making necessary adjustments in network operating system, software and hardware. Works with other ADP staff to design, develop, install, test, debug, modify and maintain distributed processing databases on the LAN.
Minimum Education: Must have high school diploma.
FEI-0016 - JR Computer Programmer
Minimum/General Experience: None required. Entry-level position.
Functional Responsibility: Performs assigned portions of design, programming, documentation for all IT/ADP systems. Participates in assigned phases of software development with emphasis on the programming, testing acceptance phases. Supports the preparation of technical reports and related documentation.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0017 - Principal Information Engineer
Minimum/General Experience: Must have at least ten years’ experience in information systems development, functional and data requirements analysis, systems analysis and design, programming, program design and documentation preparation. A minimum of five years’ experience is required in the following: demonstrated experience in managing the implementation of information engineering projects and experience in systems analysis, experience with cloud technologies primarily in AWS, the Microsoft stack, infrastructure technologies, and networking design and programming using CASE and IE tools and methods. Proven managerial and supervisory skills. Demonstrated exceptional written and oral communications skills, including giving formal presentations to different audiences. Demonstrated ability to work independently with limited guidance and/or general direction provided.
Functional Responsibility: Applies an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise- wide basis or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs enterprise- wide strategic systems planning, business information planning, business and analysis. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools; such as Integrated Computer Aided Software Engineering (I-CASE) tools. Applies reverse engineering and re-engineering disciplines to develop migration strategic and planning documents. Provides technical guidance in software engineering techniques and automated support tools.
Minimum Education: Must have BS or BA degree preferably in computer science.
FEI-0018 – Sr. Technical Architect
Minimum/General Experience: Requires eight years of general experience in information systems engineering, including six years of specialized experience providing state-of-the- art solutions in information technology, designing and implementing cloud native solutions, including server less based solutions methodology or business process re-engineering (or if the particular solution is less than six years old the expertise must be consistent with the age of the technology, methodology or process). Recognized expert in the area addressed.
Functional Responsibility: Provides expert independent services and leadership in the specialized area. Applies an enterprise-wide set of disciplines for the planning, analysis, design to solving the defined problem. Develops analytical and computational techniques and methodology for problem solutions. Can performs enterprise-wide strategic systems planning, business information planning, business and analysis. Can apply reverse engineering and re-engineering disciplines to develop migration strategic and planning documents. Provides technical guidance and techniques required to solve business problem.
Minimum Education: Must have BS or BA degree preferably in computer science.
Education/Experience Substitutions
The following presents the allowable substitutions based on education and experience.
· Four years' experience (in addition to minimum experience requirements) can be substituted for a Bachelor's degree.
· Two years' experience (in addition to minimum experience requirements and Bachelor's degree) can be substituted for a Master's degree.
Description of IT Professional Services (SIN 54151HEAL)
| Health IT Professional Service |
| Minimum Years’ Experience |
| Minimum Education and Applicable Certifications |
| Functional Responsibilities |
| Health IT Application Programmer – Level I |
| 1 year |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Assist with the analysis of health IT- information requirements. Aid in the evaluation of problems with workflow, organization, and planning and help in the development of appropriate corrective action. |
| Health IT Application Programmer – Level II |
| 3 years |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Participate in the design of health IT- related software tools and subsystems to support reuse and domain analysis. Assist Applications Engineer and Applications Programmer to interpret software requirements and design specifications to code, and integrate and test software components. |
| Health IT Application Programmer – Level III |
| 5 years |
| Bachelor’s Degree in Science, Business or Mathematics, or related study |
| Analyze functional health IT-related business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts. Develop block diagrams and logic flow charts. Translate detailed design into computer software. Test, debug, and refine computer software to produce the required product. Prepare required documentation, including both program-level and user-level documentation. Enhance software to reduce operating time or improve efficiency. Provide technical direction to programmers to ensure program deadlines are met. Experience in heath IT information system design, including application programming on large-scale DBMS and the development of complex software to satisfy design objectives. |
| Health IT Application Systems Analyst |
| 5 years |
| Bachelor’s Degree |
| Provide analysis and design of health IT business systems for different applications such as financial, accounting, human resources, and other enterprise systems. Handle test scripts and service requirements; work closely with end users on project development and implementation. Specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users' needs. Prepare cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed health IT system is financially feasible. |
| Health IT Business Analyst – Level I |
| 1 year |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. |
| Health IT Business Analyst – Level II |
| 3 years |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Assist in applying common best practices for the health industry to the customer using a knowledge base to create conceptual business models and identify relevant issues and considerations in selecting health IT- related application software packages. Assess the operational and functional baseline of an organization and its organizational components, and help define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, finance, supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced Healthcare systems. |
| Health IT Business Analyst – Level III |
| 5 years |
| Bachelor’s Degree in Science, Business, or Mathematics related study |
| Assist in applying common best practices for the health industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting health IT-related application software packages. Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, finance, supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Generate functional area strategies for enhanced operations in a cross- functional area mode throughout the organization. Participate in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products, such as ERP implementations coordinating the resolution of highly complex problems and tasks. |
| Health IT Business Process Reengineering Specialist – Level I |
| 1 year |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Apply process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct health IT process modernization projects. Assist senior staff with effective transitioning of existing organizations or project teams in accomplishing the organization’s health IT goals, project activities, and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of health IT best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. |
| Health IT Business Process Reengineering Specialist – Level II |
| 3 years |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Apply process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct health IT process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s health IT goals, project activities, and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of health IT best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Provide daily supervision and direction to other contractor health IT business reengineering specialists and web architects. |
| Health IT Business Process Reengineering Specialist – Level III |
| 5 years |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Manage use of process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct health IT process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s health IT goals, project activities, and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of health IT best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of health IT best practice including e-business practices. Provide daily supervision and direction to other contractor health IT business reengineering specialists and web architects. |
| Health IT Chief Information Security Officer |
| 8 years |
| Bachelor’s degree in Computer Science, Information Systems, or related field |
| Responsible for determining enterprise information security standards related to health IT. Develop and implements information security standards and procedures. Provide tactical information security advice and examining the ramifications of new technologies. Ensure all information systems are functional and secure. |
| Health IT Computer Systems Analyst – Level I |
| 1 year |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Analyze health IT-related information requirements. Evaluate analytically and systematically problems of workflow, organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion. Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Under the supervision of a Senior Computer Systems Analyst or a Computer Systems Analyst, coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. |
| Health IT Computer Systems Analyst – Level II |
| 3 years |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Analyze and develop health IT-related computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develop plans for automated information systems from project inception to conclusion. Analyze user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, and analyze proposed system modifications, upgrades and new COTS. Analyze the problem and the information to be processed. Define the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. |
| Health IT Computer Systems Analyst – Level III |
| 5 years |
| Bachelor’s Degree in Science, Business, or Mathematics related study |
| Provide technical and administrative direction for personnel performing health IT-related software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinate with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provide daily supervision and direction to support staff |
| Health IT Configuration Management Specialist |
| 3 years |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Responsible for configuration management of health IT-related systems, including configuration management of databases, operating systems, and IT software. Assists in developing tools to support daily configuration management activities and designing automation tools in the support of configuration procedures. Analyzes, communicates, and resolves configuration problems and enforces configuration management policies and practices. Regulate the change process so that only approved and validated changes are incorporated into software and related product documents. |
| Health IT Data Security Specialist |
| 4 years |
| Bachelor’s degree in Computer Science, Information Systems, or related field |
| Provide support to plan, coordinate, and implement the organization’s health IT information security. Provide support for facilitating and helping agencies identify their current security infrastructure and define future programs, design, and implementation of fire-wall and other related security issues on LANs/WANs. |
| Health IT Data Standardization Specialist |
| 3 years |
| Bachelor’s degree in Computer Science, Information Systems, or related field |
| Provide technical support in the evaluation of prime object names, data elements, and other objects in health IT-related systems. Evaluate proposed objects and their attributes. Ensure proposed object definitions are clear, concise, technically correct, and that they represent singular concepts. Ensure that the values of object attributes and domains are accurate and correct. Ensure that the proposed objects are consistent with data and process models. |
| Health IT Database Administrator |
| 4 years |
| Bachelor’s Degree in Computer Science, Engineering, or Business |
| Analyze database requirements of assigned projects. Analyze and determine health IT-related information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs. |
| Health IT Database Management Specialist – Level I |
| 1 year |
| Bachelor’s degree |
| Provide administrative support specifically dedicated to the requirements of the health IT project team. Perform data entry, queries data research and reports generation activities. Knowledge of relational database environment. |
| Health IT Database Management Specialist – Level II |
| 3 years |
| Bachelor’s degree in Computer Science, Information Systems, or related field |
| Provide highly technical expertise in the use of health IT DBMS. Evaluate and recommend available DBMS products to support validated user requirements. Define file organization, indexing methods, and security procedures for specific user applications. Test and assist in the implementation of changes or new health IT database designs. Monitor database usage and statistics. Knowledge of relational database environment. |
| Health IT Database Management Specialist – Level III |
| 5 years |
| Bachelor’s Degree in Science, Business, or Mathematics related study |
| Evaluate and recommend available health IT DBMS products to meet user requirements. Determine file organization, indexing methods, and security procedures for specific health IT-related user applications. |
| Health IT Database Specialist – Level I |
| 1 year |
| Bachelor’s degree in Information Systems or related field |
| Under general supervision, aids in evaluating and recommending health IT-related DBMS products to meet user requirements. Supports file organization, indexing methods, and security procedures for specific health IT user application. Competent to work on most phases of database administration, but can require instruction and guidance. |
| Health IT Database Specialist – Level II |
| 3 years |
| Bachelor’s degree in Information Systems or related field |
| Evaluate and recommend health IT- related DBMS products to meet user requirements. Determine file organization, indexing methods, and security procedures for specific health IT user application. Competent to work on all phases of database administration. |
| Health IT Database Specialist – Level III |
| 5 years |
| Bachelor’s degree in Information Systems or related field |
| Provides expertise in evaluating and recommending health IT-related DBMS products to meet user requirements. Determine file organization, indexing methods, and security procedures for specific, complex health IT user application. Competent to work on all phases of database administration. Supervise and direct the work of other Health IT Database Specialists, provide training on database administration processes, software, and/or systems. |
| Health IT Facilitator |
| 8 years |
| Bachelor’s degree in conflict resolution, organizational development, or related field |
| Guide group members of teams formed in developing health information system specifications and functionality to communicate their ideas, information, and opinions more effectively. Manage the team meetings and workshops. Keep the team focused on the subject at hand to achieve health IT-related objectives. Assures discussions are brought to conclusion. |
| Health IT Graphics Specialist |
| 2 years |
| Bachelor’s Degree |
| Conceptualize, design, and develop a wide variety of health information- materials (technical, promotional, informational), such as forms, labels, brochures, meeting and conference handouts, slides, posters, and other presentation aids. Design other visuals such as logos, mastheads, and illustrations for articles in health IT- related technical manuals, health journals, and other publications using advanced desktop publishing, page layout, and/or typesetting software to design and develop high quality textual and graphic compositions that communicate complex technical information. |
| Health IT Help Desk Manager |
| 5 years |
| Bachelor’s Degree |
| Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and health IT applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware, health IT software, and all types of computer systems (PC and Mac), and printer problems. |
| Health IT Help Desk Specialist |
| 1 years |
| Bachelor’s Degree |
| Provide phone, email, web, and in- person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and health IT applications developed or deployed under this contract. Troubleshoot hardware, health IT software, and all types of computer systems (PC and Mac), and printer problems. |
| Health IT Informatic Specialist/ Bioinformatician Specialist |
| 10 years |
| Master’s Degree in Science, Business, or Mathematics related study |
| Provide high level expertise in the application of technology to areas of interest to government health organizations, including Medical Informatics or Public Health Informatics; statistics, bio-statistics, mathematics; specific tools and data resources relevant to the Federal health mission including SAS, Epi Info, etc.; applying sound quantitative data and methods to support deployment of resources for massive public health surveillance, prevention and intervention campaigns and related health activities. Provide expertise across a wide variety of IT areas as applied to public health, including information retrieval technology, decision science, web technology, data mining, expert systems, networking, public health science, and education. Provide expertise in the integration of a variety of heterogeneous public health information systems and databases the sharing and dissemination of public health information; in the interaction of information security technology and the requirements for privacy and confidentiality of public health data; in the application of the HIPAA regulations to the use of information technology in public health; in new areas of interest to public health including the information available from managed care organizations; with national and/or international standards development activities such as HL7, X12, W3C; and in the application of advanced scientific visualization technology to public health science and practice. |
| Health IT Information Engineer – Level I |
| 1 year |
| Bachelor’s Degree |
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