MAS - Ardent Management Consulting, LLC - 47QTCA24D00AF

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

Ardent Management Consulting, LLC 1945 Old Gallows Road, Suite 540B

Vienna, Virginia 22182-3983

Phone: 703-984-8010

Fax: 703-991-7595 www.ardentmc.com

Contract Number – 47QTCA24D00AF

FSC Group: Information Technology

Period Covered by Contract – June 4, 2024 – June 3, 2029

Price List Current through Modification PO-0004, dated March 11, 2025

Business Size: Other Than Small Business

For more information on ordering on ordering go to the following website:

https://www.gsa.gov/schedules.

Prices Shown Herein are Net (discount deducted) http://www.ardentmc.com/ https://www.gsa.gov/schedules

Ardent Management Consulting, LLC Phone: (703) 964-8010

47QTCA24D00AF Page 2 of 45

Customer Information

1a. Table of awarded special item numbers with appropriate cross-reference to item descriptions and awarded prices.

SINs Recovery Description

54151S 54151SRC/

54151SSTLOC

Information Technology Professional Services

54151ECOM 54151ECOMRC/

54151ECOMSTLOC

Electronic Commerce and Subscription Services

541611 541611RC Management and Financial Consulting, Acquisitions and Grants Management Support, and Business Program and Project Management

Services

541370GEO 541370GEORC Earth Observation Solutions

OLM OLMRC/ OLMSTLOC Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See the price list on page 29.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See labor category descriptions starting on page 5 and pricing on page

24.

2. Maximum order:

SINs Maximum

54151S $500,000

54151ECOM $500,000

541611 $1,000,000

541370GEO $1,000,000

OLM $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area): 48 contiguous states and Washington, D.C.

5. Point(s) of production (city, county, and State or foreign country): 1945 Old Gallows Road, Suite

540B, Vienna, Virginia 22182-3983

6. Discount from list prices or statement of net price: Prices listed are net

7. Quantity discounts: None

47QTCA24D00AF Page 3 of 45

8. Prompt payment terms: 2 % - 15 days from receipt of invoice or date of acceptance, whichever is later.

9. Foreign items (list items by country of origin): Not Applicable

10a. Time of delivery: As Negotiated

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the

Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to affect a faster delivery: Contact Contractor

11. F.O.B. point: Destination

12a. Ordering address:

1945 Old Gallows Road, Suite 540B

Vienna, Virginia 22182-3983

Phone: 703-964-8010

Email: contracts@ardentmc.com

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

1945 Old Gallows Road, Suite 540B

Vienna, Virginia 22182-3983

Phone: 703-964-8010

Email: payables@ardentmc.com

14. Warranty provision: Ardent standard commercial warranty applies.

15. Export packing charges, if applicable: Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable): Not Applicable

17. Terms and conditions of installation (if applicable): Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable

18b. Terms and conditions for any other services (if applicable): Not Applicable

19. List of service and distribution points (if applicable): Not Applicable mailto:contracts@ardentmc.com mailto:payables@ardentmc.com

47QTCA24D00AF Page 4 of 45

20. List of participating dealers (if applicable): Not Applicable

21. Preventive maintenance (if applicable): Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g.

contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) Number: H8YMWAKEKPN5

24. Notification regarding registration in the System for Award Management. CAGE Code 4H0Q6.

https://www.section508.gov/

47QTCA24D00AF Page 5 of 45

Labor Category Descriptions

SIN 54151S:

Allowable Substitutions of Education and Experience

The minimum education and experience requirements will be met when the educational equivalencies in the tables below are considered. Additional educational achievements greater than requirements can be substituted for experience requirements, as follows:

Required Education Education Obtained Additional Years of

Experience Credited

Master’s Level PhD 3

Bachelor’s level Master’s level 2

Bachelor’s level PhD 5

Associate’s level Bachelor’s level 2

Additional experience greater than requirements can be substituted for educational requirements, as follows:

Required Education Education Obtained Additional Years of

Experience Needed for

Educational Requirements

Equivalency

Bachelor’s level High School/GED 4

Master’s level High School/GED 6

Doctoral level High School/GED 9

Master’s level Bachelor’s level 2

Doctoral level Bachelor’s level 5

Doctoral level Master’s level 3

Associate’s level High School/GED 2

Bachelor’s level Associate’s level 2

Labor Category: Cloud Architect 1

Minimum/General Experience: 2 years of experience in information technology, data, or engineering

Functional Responsibilities: Skilled professional in designing, implementing, and maintaining cloud-based solutions in Amazon Web Services (AWS), Microsoft Azure and/or Google Cloud Platform (GCP).

Conceptualizes, models, and guides the logical relationship of cloud designs, changes, and applications to accommodate a variety of user needs. Defines total cloud design, technology, and interface operational concepts.

Minimum Education: Associate’s degree in computer science -related or information technology-related discipline or Cloud certifications

Labor Category: Cloud Architect 2

Minimum/General Experience: 4 years of experience in information technology, data, or engineering

Functional Responsibilities: Skilled professional in designing, implementing, and maintaining cloud-based solutions in Amazon Web Services (AWS), Microsoft Azure and/or Google Cloud Platform (GCP).

Conceptualizes, models, and guides the logical relationship of cloud designs, changes, and applications to accommodate a variety of user needs. Defines total cloud design, technology, and interface operational concepts. May act as a technical team leader or provide work leadership for team members.

47QTCA24D00AF Page 6 of 45

Minimum Education: Bachelor’s degree in computer science -related or information technology-related discipline

Labor Category: Cloud Architect 3

Minimum/General Experience: 6 years of experience in information technology, data, or engineering

Functional Responsibilities: Skilled professional in designing, implementing, and maintaining cloud-based solutions in Amazon Web Services (AWS), Microsoft Azure and/or Google Cloud Platform (GCP).

Conceptualizes, models, and guides the logical relationship of cloud designs, changes, and applications to accommodate a variety of user needs. Defines total cloud design, technology, and interface operational concepts. Often acts as a technical team leader or provide work leadership for team members.

Labor Category: Data Analyst 1

Functional Responsibilities: Data Analyst 1 provide one or more of the following services: data and metadata acquisition/management, collection, compilation, evaluation, visualization, attribution, manipulation, and analysis product generation in support of missions. Data Analyst 1 performs these tasks on multiple data types including structured data, unstructured data, streaming data, quantitative data, and qualitative data.

or business-related discipline

Labor Category: Data Analyst 2

Functional Responsibilities: Data Analyst 2, in addition to the capabilities of Data Analyst 1, provides one or more of the following support services in data management, collection and production of analytical products using various sources of information. Data Analyst 2 provides collection, analysis, and interpretation across disparate data sources, including remote sensing and data collection platforms supporting the acquisition of quantitative, vector and raster data (imagery). Responsible for the development and management of a variety of data sources through catalogs, indexes, databases, ArcGIS databases and other content management systems. Create executive-level decision-making briefing products including reports, white papers, map books, studies, and presentations. Performs research and works with experts to produce conclusions based on sources of information and expert opinion. Develop analysis products, recommendations, and risk/threat assessments based on internal, classified, and open-source information as available, providing analytical briefings to end clients. Work as a supporting member of a team of analysts and experts, leading technical demonstrations and assessing potential threats based on collected data. Manage overall quality for products, data, and team member contributions.

Labor Category: Data Analyst 3

Functional Responsibilities: Data Analyst 3 resources, building on the capabilities of Data Analyst 1 and

2 provides one or more of the following: expertise in data management, collection and production of analytical products using various sources of information, and leading team of analysts. Provides

47QTCA24D00AF Page 7 of 45 recommendations to improve the acquisition, management, quality control, security and sharing of data

(e.g., geospatial, remote sensing, clinical, etc.). Maintain knowledge of current and emerging capabilities, best practices, and programs (e.g., remote sensing, geospatial, data management, analysis, etc.) in order to advise team and provide recommendations to end-clients. Design and implement data analysis quality control/assurances processes, and ensure teams are proficient and capable of meeting quality standards.

Provide leadership, training, and mentorship to more junior team members across multiple teams performing analysis (e.g., data, imagery, geospatial analysis). Serves as a subject matter expert resources in areas associated with data/geospatial/imagery analysis, allowing the resource to respond to specialized analytical projects utilizing geospatial data, imagery, and quantitative data, as required.

Labor Category: Database Administrator (Database Administrator 2)

Functional Responsibilities: The Database Administrator maintains, monitors, and operates client relational database management systems based on contemporary technologies including one of more of the following technologies: Relational, Non-Relational, Geospatial, Operational, Hierarchical, Network, and

Object-Oriented Databases. This person develops data models and diagrams in support of underlying physical data models. The Database Administrator also ensures the performance and capacity of databases, along with their security by configuring and optimizing hardware and software and repairing, as needed.

They work with clients to ensure optimum performance of database systems and work with systems engineers to establish proper security and credentialing between relational database systems.

Labor Category: Database Administrator 4

Minimum/General Experience: 9 years of experience in information technology, data, or engineering

Functional Responsibilities: Database Administrator 4 (DBA Level 4), in addition to the capabilities of

Database Administrator, support the design and development of database structures to meet new client requirements. DBA Level 4 also maintains the security of databases under their purview and supports systems integration and interconnections to share data amongst peer systems. DBA Level 4 works with

DevOps teams to ensure database functions are optimized for system/application usage. DBA Level 4 are experts on at least one of the following modern database technologies: Relational, Non-Relational, Geospatial, Operational, Hierarchical, Network, Object-Oriented Databases, or other emerging models.

Labor Category: Geospatial Engineer 2

Minimum/General Experience: 5 years of experience in geospatial-related field

Functional Responsibilities: Geospatial Engineer 2 supports the design of technical project specifications for the implementation of software projects and systems integration efforts of client mission systems. Must understand industry-prevalent/state of the art Geospatial Information System (GIS) technology and techniques utilized in systems administration and operations. Understands and is able to implement systems based on known architectural standards. Proficient in software development with specific experience in web-based application development, 3rd generation programming languages, Internet markup languages, and other web-based Geospatial Information System platforms (e.g., Google, ESRI, and Meta Carta);

47QTCA24D00AF Page 8 of 45 desktop, and server software products. Responsibilities include updating configurations and topologies as required, software coding, and writing software documentation, and designing software specifications developed as appropriate based on experience. Acquires geospatial and remote-sensing data in support of analysis, review, and exploitation through the use of GIS industry-standard tools to produce products and data. Creates complex cartographic and geospatial products through industry-leading tools via multiple mediums (e.g., mobile, web application, desktop, etc.). Performs quality assurance of developed artifacts in support of team and end-client goals. Acquires, analyzes, compiles, evaluates, and reviews geospatial data designs, designs and implements data conversion procedures, performs software and database quality control, maintains and operates client information technology systems, provides preventative maintenance to systems, and maintains regular backups and redundancy.

or geospatial-related discipline

Labor Category: Geospatial Engineer 3

Minimum/General Experience: 7 years of experience in geospatial-related field

Functional Responsibilities: In addition to the capabilities performed by Geospatial Engineer Level 2 resources, level 3 resources support the cataloging, indexing, identification, and management of geospatial data from a variety of sources including open-sources, remote sensing sources, structured and unstructured data sources. The Geospatial Engineer III supports the design of technical project specifications for the implementation of software projects and systems integration efforts of client mission systems. Must understand industry-prevalent/state of the art Geospatial Information System (GIS) technology and techniques utilized in systems administration and systems operations. This person must understand and be able to implement systems based on known architectural standards. The Geospatial Engineer is proficient in software development with specific experience in web-based application development, 3rd generation programming languages, Internet markup languages, and other web-based Geospatial Information System platforms, including Google, ESRI, and Meta Carta, desktop, and server software products. Responsibilities also include using tools such as ArcGIS desktop in support of map production, map books, studies, and map-based applications. Provides quality assurance of multiple geospatial products and solutions. This person updates configurations and topologies as required, performs software coding, and writes software documentation to design specifications developed by senior staff. The Geospatial Engineer designs and implements data conversion procedures, performs software and database quality control, maintains, and operates client information technology systems, provides preventative maintenance to systems, and maintains regular backups and redundancy.

Labor Category: Geospatial Engineer 4

Minimum/General Experience: 9 years of experience in geospatial-related field

Functional Responsibilities: In addition to the functions of a Geospatial Engineer 3, supports the design of technical project specifications for the implementation of software projects and systems integration efforts of client mission systems. Must understand industry-prevalent/state of the art Geospatial Information

System (GIS) technology and techniques utilized in systems administration, operations, and security. Must understand and be able to implement systems based on known architectural standards and security requirements; as well as catalog, analyze, manipulate, and interpret remote sensing data. Research and stay abreast of best practices in order to provide recommendations to improve acquisition, management, quality control, security and sharing of geospatial and remote sensing data, and ensure the ongoing security posture

47QTCA24D00AF Page 9 of 45 of the system. Is proficient in software development with specific experience in web-based application development, 3rd-generation programming languages, Internet markup languages, and other web-based

Geospatial Information System platforms (e.g., Google, ESRI, Meta Carta, etc.), desktop, and server software products. Responsibilities include updating configurations and topologies as required, software coding, creating/implementing security posture, testing, and writing software and security (Authority to

Operate) documentation (e.g., software design, Privacy Impact Assessment (PIA), System Security Plan

(SSP), Interconnection Security Agreement (ISA), Plan of Action and Milestone (POAM)). Creates and manages disparate and complex geospatial and remote sensing database and designs software and security specifications developed and implemented based on appropriate security categorization. Supervises geospatial teams, acquires, analyzes, compiles, evaluates and reviews geospatial data designs, designs and implements data conversion procedures, performs software and database quality control, ensures requisite training of team members, maintains, and operates client information technology systems, provides preventative maintenance to systems, and maintains regular backups and redundancy to ensure ongoing security compliance/posture. Provides recommendations on sources of geospatial and remote-sensing information in support of end-client requirements and identifies quality control processes and conducts quality assurance on final cartographic products developed from geospatial toolsets, and sources across the team. Mentors more junior members in tradecraft, geospatial technical and tradecraft practices, ensuring consistent solution delivery.

Minimum Education: Bachelor’s degree in in computer science -related or information technology-related or in geospatial-related discipline

Labor Category: Geospatial Information Systems (GIS) Consultant 1

Minimum/General Experience: 2 years of experience in geospatial-related field

Functional Responsibilities: Provide technical program and project management support, information technology (IT) services, develop and design training materials and conduct presentations, briefings, and training sessions in support of geospatial services. Supports the design, implementation, and tracking of project work plans and milestone-based schedules, with an emphasis on state-of-the-art Geospatial

Technologies. Conducts detailed GIS application, data integration, and database design requirements gathering and documentation efforts with customers. Performs customer communications and outreach, requirements gathering, troubleshooting, and researching as required in support of end-client requirements.

Work with end-clients to evaluate custom needs, develop implementable solutions, and operate complex geospatial systems that integrate data from a variety of sources. Performs analysis and presentation of remote sensing content, and prepares maps, charts, reports, and other deliverables using imagery software.

Labor Category: Geospatial Information Systems (GIS) Consultant 2

Minimum/General Experience: 4 years of experience in geospatial-related field

Functional Responsibilities: In addition to the responsibilities of a Geospatial Information System

Consultant 1, provide technical program and project management support and information technology (IT) services. Geospatial consultant’s supports the design, implementation, and tracking of project work plans and milestone-based schedules, with an emphasis on state-of-the-art Geospatial Technologies. Conducts detailed GIS application, data integration, and database design requirements gathering and documentation efforts with customers. Work with end-clients to evaluate custom needs, develop implementable solutions, and operate complex geospatial systems that integrate data from a variety of sources. Plans and coordinates imagery collection to meet agency needs, and performs analysis of remote sensing content, and prepares

47QTCA24D00AF Page 10 of 45 maps, charts, reports, and other deliverables using imagery software. GIS Consultant at higher levels are involved in the management of programs and projects using standard management methodologies, supporting the daily logistics of project efforts and client tasking, and delivering detailed project management plans, presentations, and project related documentation.

Labor Category: Geospatial Information Systems (GIS) Consultant 3

Minimum/General Experience: 6 years of experience in geospatial-related field

Functional Responsibilities: In addition to providing services of GIS Consultant 2, the GIS Consultant III provides technical program and project management support, information technology (IT) services, training program development, and tradecraft competency development. This person supports the design, implementation, and tracking of project work plans and milestone-based schedules. Develop standardized communications, outreach, and training materials in support of Geospatial Tradecraft adoption and competency. In order to validate processes/procedures and innovate technologies, develop and facilitate tabletop and functional exercises across the organization. The GIS Consultant III conducts detailed GIS application, data integration, and database design requirements gathering and documentation efforts with customers. Plans and coordinates imagery collection to meet agency needs, and performs analysis of remote sensing content, and prepares maps, charts, reports, and other deliverables using imagery software. This person provides management oversight of technical development staff and conducts training for team members, as well as quality assurance and quality control reviews of developed software packages. The

GIS Consultant III manages program and project risk using standard risk management methodologies, manages the daily logistics of project efforts and client tasking, and develops detailed project management plans, presentations, recommendations, and project related documentation. Provides mentorship and oversight of more junior staff.

Labor Category: Information Technology Analyst 2

Functional Responsibilities: Operate under the general direction of Information Technology Project

Manager, or other consultants, supporting the information management needs of users and groups across an organization. Information Technology Analysts bring experience in the business process associated with information technology implementations, as well as the adaptation of those processes to the IT lifecycle.

Information Technology Analysts focus on activities including requirements gathering, translation of requirements to systems specifications, data management and manipulation, and technology implementation. Information Technology Analysts bring a combination of business process understanding with practical information technology implementation experience.

Labor Category: Information Technology Analyst 3

Functional Responsibilities: Provide support for business processes associated with information technology implementations, as well as the adaptation of those processes to the IT lifecycle. Operate under the general direction of Information Technology Project Manager, or other consultants, supporting the

47QTCA24D00AF Page 11 of 45 information management needs of users and groups across an organization. Focus on activities including requirements gathering, customer outreach, translation of requirements to systems specifications, data management and manipulation, and technology implementation. Bring a combination of business process understanding with practical information technology implementation experience. At this level, Analysts become a resource to lower-level Analysts.

Labor Category: Information Technology Analyst 4

Minimum/General Experience: 8 years of experience in information technology, data, or engineering

Functional Responsibilities: Operate under the general direction of Information Technology Project

Manager, or other consultants, supporting the information management needs of users and groups across an organization. Information Technology Analysts bring experience in the business process associated with information technology implementations, as well as the adaptation of those processes to the IT lifecycle.

Information Technology Analysts focus on activities including requirements gathering, translation of requirements to systems specifications, data management and manipulation, and technology implementation. Information Technology Analysts bring a combination of business process understanding with practical information technology implementation experience.

Labor Category: Information Technology Project Manager 1

Minimum/General Experience: 2 years of experience in information technology

Functional Responsibilities: Responsibilities include project management of a technology project or projects to ensure on-time completion within a set budget with allocated personnel. Has overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables. Prepares reports for upper management regarding status of project. May work independently but typically, reports to a manager, and works under supervision. Contributes to minimally complex aspects of a project while working to obtain knowledge and skill in more complex functions. Work is collaborative in nature.

Minimum Education: Certification (PMP) or Associate’s in computer science -related or information technology-related or in business-related discipline

Labor Category: Information Technology Project Manager 2

Minimum/General Experience: 4 years of experience in information technology

Functional Responsibilities: Responsibilities include acting as lead direct project management of a technology project or projects to ensure on-time completion within a set budget with the allocated personnel. Has overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables. Prepares reports for upper management regarding status of project.

Possesses a strong knowledge of technology and is able to share this knowledge with non-technical clients.

Work may be independent and collaborative in nature and usually involves reporting to an Executive level manager under minimal supervision.

or in business-related discipline

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Labor Category: Information Technology Project Manager 3

Minimum/General Experience: 6 years of experience in information technology

Functional Responsibilities: In addition to the responsibilities of an IT Project Manager 2, oversees projects and technology implementations with teams including collection, data management, and data distribution through related systems. Supports more senior resources (e.g., senior GIS or technical personnel) and other project managers through project coordination, accounting, delivery, and architecture guidance. Can also serve as technical project lead, helping to direct IT teams (e.g., architecture, development, GIS, data, etc.). Provides advice to end-clients with respect to improvements to project approaches and products (e.g., standardization, best practices, methodologies, etc.). Responsible for the efficient execution of technology projects with respect to related information sources (e.g., healthcare informatics, crime statistics, open-source data, GIS information, etc.) and tools.

Minimum Education: Bachelor’s degree in in computer science -related or information technology-related

Labor Category: Information Technology Project Manager 4

Minimum/General Experience: 8 years of experience in information technology

Functional Responsibilities: Information Technology Project Manager 4, oversee multiple large-scale projects including collection, data management, and data distribution through related systems (e.g., disparate data systems, integrated architecture, GIS, etc.). Utilizes industry standard project management techniques including Agile, Kanban, PMBOK, Waterfall, etc., for work, deliverable and team management.

Serves as a strategic subject matter expert and advisor to end clients providing strategic guidance and recommendations on all aspects of information system management and operations (e.g., standardization, best practices, architectural framework, GIS, etc.) in order to improve outcomes. Responsible for the efficient execution of technology projects with respect to related information sources (e.g., data, GIS info, etc.) and tools. Deliver project management with an emphasis on emerging trends in federal IT support

(e.g., logistics, healthcare, situational awareness, homeland security, emergency management, law enforcement, remote sensing, and drone-based remote-sensing projects).

Minimum Education: Bachelor’s degree in in computer science -related or information technology-related

Labor Category: Information Technology (IT) Subject Matter Expert 1

Functional Responsibilities: Information Technology Subject Matter Experts (IT SME) are experts in systems design, systems documentation development, software design, systems architecture, and/or complex systems integration. IT SMEs serve in advisor and implementation roles supporting client projects to designing, implementing, and integrating complex information technology systems in heterogeneous environments. IT SME’s have practical experience in datacenter systems operations, software development methodologies/processes, system specification development, and operations and maintenance. IT Subject

Matter Experts provide a wide range of IT services to clients and provide technical leadership on one or more IT systems including Geospatial, Open Source, Cybersecurity, Big Data, Cloud, and On-Premises

Systems.

Labor Category: Information Technology (IT) Subject Matter Expert 2

Functional Responsibilities: In addition to the responsibilities of IT SME Level 1, Level 2 are experts in

47QTCA24D00AF Page 13 of 45 systems design, systems documentation development, software design, systems architecture, and/or systems integration of complex information systems including those supporting one or more technology stack including geospatial information systems, production systems, cloud systems, datacenter operations, cybersecurity systems and big data systems. IT SME’s serve in senior advisor/implementation roles supporting client projects by designing, implementing, and integrating complex information technology systems in heterogeneous environments. IT SME’s have practical experience in datacenter systems operations, software development methodologies, system specification development, operations, and maintenance.

Labor Category: Information Technology (IT) Subject Matter Expert 3

Minimum/General Experience: 12 years of experience in information technology, data, or engineering

Functional Responsibilities: Information Technology Subject Matter Expert 3 (IT SME 3) brings over twelve years’ experience in the information technology industry. IT SMEs are experts in systems design, systems documentation development, software design, systems architecture, and/or systems integration. IT

SMEs serve in senior advisor/implementation roles supporting client projects to design, implement and integrate complex information technology systems in heterogeneous environments. IT SME’s have practical experience in software development methodologies, system specification development, data analysis, or operations and maintenance. IT SME 3 resources bring professional, scientific expertise in one or more disciplines including software engineering and design, geospatial science, cybersecurity, big data management, analysis, statistical modelling, systems integration, data modelling, and technology evaluation and exploration.

Labor Category: Microsoft Senior Architect

Minimum/General Experience: 7 years of experience in information technology, data, or engineering

Functional Responsibilities: The MS Senior Architecture is responsible for identifying customer needs and matching the best use of MS applications for systems requirements. The senior consultant provides technical input and task level planning during system development lifecycle. An MS Senior Architecture

Consultant provides direction to IT consultants, provides training directly to clients, and ensures quality of individual work packages and deliverables.

Labor Category: Scrum Master 3

Functional Responsibilities: Scrum Masters provide the management of software and technology projects using the application of Agile Development practices. Scrum Masters bring experience in the management of user stories, the prioritization of stories in a software backlog, the management of Sprint Planning, Spring

Review and Sprint Retrospective activities and facilitate daily standup meetings of the software development team, technology experts, and product owners to implement successful software strategies.

Scrum Master’s at levels three and higher hold the “Certified Scrum Master” or “Certified Product Owner” certification.

47QTCA24D00AF Page 14 of 45

Minimum Education: Certified Scrum Master, Certified Product Owner, or comparable Agile or Scrum

Master certification

Labor Category: Scrum Master 4

Functional Responsibilities: Scrum Masters provide the management of software and technology projects using the application of Agile Development practices. Scrum Masters bring experience in the management of user stories, the prioritization of stories in a software backlog, the management of Sprint Planning, Spring

Review and Sprint Retrospective activities and facilitate daily standup meetings of the software development team, technology experts, and product owners to implement successful software strategies.

Minimum Education: Bachelor’s degree. Certified Scrum Master, Certified Product Owner, or comparable Agile or Scrum Master certification

Labor Category: Software Architect 4

Minimum/General Experience: 5 years of experience in information technology, data, or engineering

Functional Responsibilities: Software Architects provide design and implementation services delivering complex software solutions. Software Architects develop conceptual drawings, state diagrams and wireframes, data flow and process diagrams, logical and physical data models for software systems.

Software Architects also provide input in the execution and selection of technologies, methodologies, and practices best appropriate to the implementation of a particular solution.

Labor Category: Software Developer 1

Functional Responsibilities: Software Developers provide programming services in support of custom software development, systems integration, interface development and operations and maintenance for software projects. Software developers have skills in industry accepted programming languages, operate autonomously, and participate in agile development activities.

Labor Category: Software Developer 2

Functional Responsibilities: Software Developers are charged with implementing software code to support customer requirements and system specifications. Utilizing contemporary programming techniques and languages, a Software Developer develops software components under guidance from a Senior

Software Developer or other engagement manager. Develop software using object-oriented methodologies.

Labor Category: Software Developer 3 (Senior Software Developer)

Functional Responsibilities: Senior Software Developers are charged with leading the implementation of software development activities in support of customer requirements and system specifications. Utilizing contemporary programming techniques and languages, develops software components and provides

47QTCA24D00AF Page 15 of 45 leadership to Junior Software Developers resulting in the creation of intuitive, reliable user interfaces, workflows, and APIs. Must have experience developing software using object-oriented methodologies.

Labor Category: Software Developer 4

Functional Responsibilities: Provide programming services in support of custom software development, systems integration, interface and API development, and operations and maintenance for software projects.

Software developers have skills in industry accepted programming languages, operate autonomously, participate in agile development activities, and collaborate with client stakeholders to ensure that solutions meet federal requirements.

Labor Category: Solutions Architect 1

Functional Responsibilities: Understands business objectives, learns to conducts gap analysis of existing versus needed capability, and assists in identifying business requirements. Evaluates business requirements to identify potential software, hardware, and system architectures that can be employed to meet business objectives. Develops potential technical solutions to meet business needs and supports analysis of alternatives for best fit. Evaluates technical trends and provides recommendations for technology and architecture to meet business objectives. Performs research on emerging technologies to support proof-of-concept (POC) capabilities and identify future solutions for the organization.

Labor Category: Solutions Architect 2

Functional Responsibilities: Assesses business objectives, conducts gap analysis of existing versus needed capability, and identifies business requirements. Evaluates business requirements to identify potential software, hardware, and system architectures that can be employed to meet business objectives. Develops potential technical solutions to meet business needs and supports analysis of alternatives for best fit.

Evaluates technical trends and provides recommendations for technology and architecture to meet business objectives. Performs research on emerging technologies to support proof-of-concept (POC) capabilities and identify future solutions for the organization.

Labor Category: Solutions Architect 3

Functional Responsibilities: Assesses business objectives, conducts gap analysis of existing versus needed capability, and identifies business requirements. Evaluates business requirements to identify potential software, hardware, and system architectures that can be employed to meet business objectives. Develops potential technical solutions to meet business needs and supports analysis of alternatives for best fit.

Evaluates technical trends and provides recommendations for technology and architecture to meet business

47QTCA24D00AF Page 16 of 45 objectives. Performs research on emerging technologies to support proof-of-concept (POC) capabilities and identify future solutions for the organization. Mentors’ junior architects.

Labor Category: Systems Analyst 2

Functional Responsibilities: Systems analysts conduct research, analysis, and recommendations into the appropriate application of computer systems and advocate particular software or hardware components to enhance capabilities. Analysts are familiar with multiple approaches to solve a problem and are responsible for choosing the most appropriate approach or solution.

Labor Category: Systems Engineer 1

Functional Responsibilities: Maintains and operates client information technology systems, provides preventative maintenance to systems, and maintains regular backups and redundancy. This person updates configurations and topologies as required. Provides input towards development implementation and configuration management plans in support of system upgrades and provides, as needed, on-call support to respond to system emergencies and maintains system documentation such as logs and procedures. Learns to understand industry-prevalent/state of the art technology and techniques utilized in systems administration and systems operations. Demonstrates understanding and is able to implement systems based on known architectural standards.

Labor Category: Systems Engineer 2

Functional Responsibilities: Systems Engineers manage the operations of computer, networking, communications, voice, video, or server systems. Systems Engineers provide regular and emergency support in the continued operation of information technology systems that deliver solutions to end clients.

Systems Engineers may work with both physical and virtual systems in support of their clients.

Labor Category: Systems Engineer 3 (Senior Systems Engineer)

Functional Responsibilities: The Senior Systems Engineer maintains and operates client information technology systems, provides preventative maintenance to systems, maintains the security accreditation of systems, and maintains regular backups and redundancy. Provides securing recommendations to end-client’s for ensuring system security/data and policy compliance. Prepares relevant security documentation

(e.g., Privacy Impact Assessments (PIA), Interconnection Security Agreement (ISA), Plan of Action and

Milestones (POAM), System Security Plan (SSP), in support of obtaining authority to operate (ATO). The

Senior Systems Engineer develops implementation and configuration management plans in support of system upgrades and provides, as needed, on-call support to respond to system emergencies and maintains

47QTCA24D00AF Page 17 of 45 system documentation such as logs and procedures. Must understand industry-prevalent/state of the art technology and techniques utilized in systems administration and systems operations. Must understand and be able to implement systems based on known architectural standards. Must have an understanding of basic networking as it is applied to systems engineering.

Labor Category: Technology Consultant 1

Functional Responsibilities: Technology Consultants provide a wide range of services in support of customer engagements. Technology consultants help design, implement, and operate complete technology solutions to customer challenges. Technology consultants also facilitate requirements gathering with respect to information technology projects and are typically well versed in emerging technologies and techniques.

Labor Category: Technology Consultant 3

Functional Responsibilities: Technology Consultants provide a wide range of services in support of customer engagements. Technology consultants help design, implement, and operate complete technology solutions to customer challenges. Technology consultants also facilitate requirements gathering with respect to information technology projects and are typically well versed in emerging technologies and techniques.

Minimum Education: Bachelor’s degree

Labor Category: Trainer

Functional Responsibilities: Provide services that assist clients with understanding new tools, techniques, and technologies. Perform customer outreach and develop course curricula, including handouts, presentations, and other materials as appropriate, standardizing skillsets and competencies across federal organizations. They deliver a variety of modules and exercises, and conduct courses both on and off site, and elicit customer feedback to evaluate the quality and content of the course. Experience planning, designing, and conducting training courses in support of business process and information technology concepts. Experience training groups in both a lecture and hands-on format.

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SIN 541611:

Labor Category: Senior Business Analyst

Minimum/General Experience: Requires 8 years’ experience working with customers to enhance business processes. Strong understanding of business processes to include contracting, human resources, and workflow development. Senior Business Analysts may carry a PMP© Certification and have at least 3 years ‘experience managing client projects. Excellent oral and written presentation skills along with organizational abilities. Supervisory/Management experience is required.

Functional Responsibilities: The Senior Business Analyst provides studies, analysis, and reports relating to mission-oriented business functions and is responsible for the overall management of client engagements, supervising several consultants working on a single engagement. Oversee the technical and procedural implementation of solutions delivering enhanced client business process. Provides policy and regulation development assistance, deliverables and other documents as required by the client. Supports engagements with direct client involvement and acts as a liaison for the customer back to Ardent.

Labor Category: Business Analyst

Minimum/General Experience: Requires 5 years’ experience working with customers to enhance business processes. Strong understanding of business processes to include contracting, human resources, and workflow development. Excellent oral and written presentation skills along with organizational abilities.

Functional Responsibilities: Business Analysts engage clients and provide broad, generalized support for the business process. Business Analysts are required to interact directly with clients performing services in direct support of the client mission-oriented business function and contract terms. Drafting deliverables such as requirements documents, workflow analysis, policies, regulations, and procedures are included in the normal tasks performed by a Business Analyst. Business Analysts operate with a high degree of autonomy.

Labor Category: Consultant

Minimum/General Experience: Requires 3 years’ experience working with customers to enhance business processes. Experience in providing direct support to clients in efforts with responsibilities around single- task deliverables. Strong oral and written presentation skills.

Functional Responsibilities: Consultants engage clients by providing broad, generalized support of business processes. Consultants are required to interact directly with clients performing services in direct support of the client mission and contract terms. Drafting deliverables such as schedules, risk and issues logs, and change control documents are included in the normal tasks performed by a consultant. Consultants operate with a high degree of autonomy.

Labor Category: Senior Consultant

Minimum/General Experience: Requires 6 years’ experience conducting business process improvement.

Strong understanding of core aspects associated with enterprise operations to include contracts, human resources, and workflow development. Experienced leading a team of consultants on a specific engagement and/or experience leading a workgroup resulting in successful product delivery. Excellent oral and written presentation skills along with organizational abilities.

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Functional Responsibilities: Senior Consultants engage clients by providing support for business processes. This leadership role involves interacting directly with the client in support of an engagement or project. Senior Consultants are also asked to supervise consultants associated with a project and are responsible for all project reporting associated with their engagement. Activities include the review of deliverables such as schedules, risks, and issues; logs and change control documents are conducted by a

Senior Consultant before submission for client acceptance. Senior Consultants act as engagement managers for client projects.

Labor Category: Principal Consultant

Minimum/General Experience: Requires 10 years’ experience working with customers to enhance business processes. Considered a subject matter expert, Principal Consultants have demonstrated experience delivering project success surrounding their field of expertise. Principal Consultants are respected in the field and considered resources for assistance with particularly complex issues.

Functional Responsibilities: Principal Consultants engage clients as requested by an engagement manager to provide deep, specialized consulting support and experience…