MAS - Thunderyard Solutions LLC - 47QTCA24D00AA

General Services Administration

Federal Supply Service Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Schedule Title: Multiple Award Schedule (MAS)

Contract Number: 47QTCA24D00AA

Contract Period: May 30, 2024 through May 29, 2029

FSC Group:

Information Technology – IT Services

SIN 54151S: Information Technology Professional Services SIN 54151HEAL: Health Information Technology Services

Information Technology – IT Solutions SIN 518210C: Cloud Computing and Cloud Related IT Professional Services

Miscellaneous – Complementary Special Item Number(s) SIN OLM: Order Level Materials

FSC Class(es)/ Product Code(s):

SIN 54151S & 54151HEAL: DA01

SIN 518210C: DB10

Company: Thunderyard Solutions, LLC 1382 West Melrose Drive Westlake, Ohio 44145 Telephone: 281-222-3644

Contract Administrator: Laurence van der Oord, CEO

Westlake, Ohio 44145

Email: larry@thunderyard.com

Website: www.thunderyard.com Business Size: A Service-Disabled Veteran-Owned Small Business (SDVOSB, VOSB, SB)

For more information on ordering from Federal Supply Schedules click on FSS Schedules at GSA.gov.

http://www.thunderyard.com/

CUSTOMER INFORMATION

1a. Awarded Special Item Numbers:

SIN SIN Title

54151S

Information Technology Professional Services

54151HEAL

Health Information Technology Services

518210C

Cloud Computing and Cloud Related IT Professional Services

OLM

Order Level Materials

1b. Labor Category Rates: Please see Attachment A

1c. Labor Category Descriptions: Please see Attachment B

2. Maximum order: $500,000

3. Minimum order: $0

4. Geographic coverage (delivery area): Domestic

5. Point(s) of production: Westlake, Ohio USA

6. Discount from list prices or statement of net price: All listed prices are net prices. The GSA Net

Prices published on the GSA Advantage website reflect the fully burdened price. The negotiated discount has been applied and the Industrial Funding Fee has been added.

7. Quantity discounts: Not Applicable

8. Prompt payment terms: Net 30 days, Discounts not applicable

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: Not Applicable 10a. Time of delivery: Negotiated at the Task Order Level 10b. Expedited delivery: Not Applicable

10c. Overnight and 2-day delivery: Not Applicable10d. Urgent Requirements: Ordering Activities can contact the Contractor’s Representative for the purpose of requesting accelerated delivery to meet urgent requirements.

11. F.O.B point(s): Destination 12a. Ordering address(es): Laurence van der Oord, CEO

1382 West Melrose Drive Westlake, Ohio 44145

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Laurence van der Oord, CEO

Westlake, Ohio 44145 Telephone: 281-222-3644

ACH: See Invoice

14. Warranty provision: Not Applicable

15. Export packing charges: Not Applicable

16. Terms and conditions of rental, maintenance, and repair: Not Applicable

17. Terms and conditions of installation: Not Applicable 18a. Terms and conditions of repair parts: Not Applicable 18b. Terms and conditions for any other services: Not Applicable

19. List of service and distribution points: Not Applicable

20. List of participating dealers: Not Applicable

21. Preventive maintenance: Not Applicable 22a. Special attributes: Not Applicable 22b. Section 508 compliance: If applicable, Section 508 compliance information on Electronic and

Information Technology (EIT) supplies and services will be addressed on a task order basis. The EIT standards can be found at www.Section508.gov.

23. Unique Entity Identifier (UEI) number: KVN6RKMNNJX4

24. Notification regarding registration in System for Award Management (SAM) database:

Thunderyard Solutions has a current registration in SAM.

Attachment A: Labor Category Rates

SPECIAL ITEM NUMBER 54151S

INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

APPROVED HOURLY RATES

30-May-2024 30-May-2025 30-May-2026 30-May-2027 30-May-2028 to to to to to

29-May-2025 29-May-2026 29-May-2027 29-May-2028 29-May-2029

GSA PRICE INCLUDING IFF

Labor Category Contractor or

Customer Facility

YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5

IT Analyst - Junior Both $98.66 $102.41 $106.30 $110.34 $114.53 IT Analyst - Mid Both $113.46 $117.77 $122.25 $126.89 $131.72 IT Analyst - Senior Both $143.05 $148.49 $154.14 $159.99 $166.07 IT Architect - Junior Both $133.19 $138.25 $143.50 $148.95 $154.61 IT Architect - Mid Both $167.72 $174.10 $180.72 $187.59 $194.71 IT Architect - Senior Both $217.05 $225.30 $233.86 $242.75 $251.98 IT Security Engineer - Junior Both $138.13 $143.38 $148.83 $154.48 $160.35 IT Security Engineer - Mid Both $172.65 $179.21 $186.03 $193.10 $200.43 IT Security Engineer - Senior Both $261.45 $271.39 $281.70 $292.40 $303.52 IT Engineer - Junior Both $103.60 $107.54 $111.63 $115.87 $120.27 IT Engineer - Mid Both $147.99 $153.61 $159.45 $165.50 $171.79 IT Engineer - Senior Both $182.52 $189.45 $196.65 $204.13 $211.89 IT Support Specialist - Junior Both $93.72 $97.28 $100.98 $104.82 $108.80 IT Support Specialist - Mid Both $135.66 $140.82 $146.17 $151.72 $157.48 IT Support Specialist - Senior Both $172.65 $179.21 $186.03 $193.10 $200.43 IT Program Manager - Junior Both $128.26 $133.14 $138.20 $143.45 $148.90 IT Program Manager - Mid Both $160.32 $166.42 $172.75 $179.31 $186.13 IT Program Manager - Senior Both $221.98 $230.42 $239.17 $248.26 $257.69 IT Subject Matter Expert - Junior Both $140.59 $145.93 $151.48 $157.23 $163.20 IT Subject Matter Expert - Mid Both $192.38 $199.70 $207.28 $215.16 $223.34 IT Subject Matter Expert - Senior Both $226.92 $235.55 $244.49 $253.78 $263.43 IT Systems Design & Development Engineer - Junior Both $108.52 $112.64 $116.93 $121.37 $125.98 IT Systems Design & Development Engineer - Mid Both $152.93 $158.74 $164.78 $171.03 $177.53 IT Systems Design & Development Engineer - Senior Both $182.52 $189.45 $196.65 $204.13 $211.89 IT Task Manager - Junior Both $123.32 $128.01 $132.88 $137.92 $143.16 IT Task Manager - Mid Both $145.52 $151.05 $156.80 $162.75 $168.94 IT Task Manager - Senior Both $177.59 $184.34 $191.35 $198.62 $206.17 IT Technical Specialist - Junior Both $88.80 $92.17 $95.68 $99.31 $103.09 IT Technical Specialist - Mid Both $118.39 $122.89 $127.56 $132.40 $137.43 IT Technical Specialist - Senior Both $170.19 $176.65 $183.37 $190.34 $197.57 IT Trainer - Junior Both $83.86 $87.04 $90.35 $93.78 $97.35 IT Trainer - Mid Both $138.13 $143.38 $148.83 $154.48 $160.35 IT Trainer - Senior Both $162.79 $168.98 $175.40 $182.07 $188.99

SPECIAL ITEM NUMBER 54151HEAL

HEALTH INFORMATION TECHNOLOGY SERVICES

29-May-2025 29-May-2026 29-May-2027 29-May-2028 29-May-2029

GSA PRICE INCLUDING IFF

Labor Category Contractor or

Customer Facility

YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5

HEALTH IT Analyst - Junior Both $98.66 $102.41 $106.30 $110.34 $114.53 HEALTH IT Analyst - Mid Both $113.46 $117.77 $122.25 $126.89 $131.72 HEALTH IT Analyst - Senior Both $143.05 $148.49 $154.14 $159.99 $166.07 HEALTH IT Architect - Junior Both $133.19 $138.25 $143.50 $148.95 $154.61 HEALTH IT Architect - Mid Both $167.72 $174.10 $180.72 $187.59 $194.71 HEALTH IT Architect - Senior Both $217.05 $225.30 $233.86 $242.75 $251.98 HEALTH IT Security Engineer - Junior Both $138.13 $143.38 $148.83 $154.48 $160.35 HEALTH IT Security Engineer - Mid Both $172.65 $179.21 $186.03 $193.10 $200.43 HEALTH IT Security Engineer - Senior Both $261.45 $271.39 $281.70 $292.40 $303.52 HEALTH IT Engineer - Junior Both $103.60 $107.54 $111.63 $115.87 $120.27 HEALTH IT Engineer - Mid Both $147.99 $153.61 $159.45 $165.50 $171.79 HEALTH IT Engineer - Senior Both $182.52 $189.45 $196.65 $204.13 $211.89 HEALTH IT Support Specialist - Junior Both $93.72 $97.28 $100.98 $104.82 $108.80 HEALTH IT Support Specialist - Mid Both $135.66 $140.82 $146.17 $151.72 $157.48 HEALTH IT Support Specialist - Senior Both $172.65 $179.21 $186.03 $193.10 $200.43 HEALTH IT Program Manager - Junior Both $128.26 $133.14 $138.20 $143.45 $148.90 HEALTH IT Program Manager - Mid Both $160.32 $166.42 $172.75 $179.31 $186.13 HEALTH IT Program Manager - Senior Both $221.98 $230.42 $239.17 $248.26 $257.69 HEALTH IT Subject Matter Expert - Junior Both $140.59 $145.93 $151.48 $157.23 $163.20 HEALTH IT Subject Matter Expert - Mid Both $192.38 $199.70 $207.28 $215.16 $223.34 HEALTH IT Subject Matter Expert - Senior Both $226.92 $235.55 $244.49 $253.78 $263.43 HEALTH IT Systems Design & Development Engineer - Junior Both $108.52 $112.64 $116.93 $121.37 $125.98 HEALTH IT Systems Design & Development Engineer - Mid Both $152.93 $158.74 $164.78 $171.03 $177.53 HEALTH IT Systems Design & Development Engineer - Senior Both $182.52 $189.45 $196.65 $204.13 $211.89 HEALTH IT Task Manager - Junior Both $123.32 $128.01 $132.88 $137.92 $143.16 HEALTH IT Task Manager - Mid Both $145.52 $151.05 $156.80 $162.75 $168.94 HEALTH IT Task Manager - Senior Both $177.59 $184.34 $191.35 $198.62 $206.17 HEALTH IT Technical Specialist - Junior Both $88.80 $92.17 $95.68 $99.31 $103.09 HEALTH IT Technical Specialist - Mid Both $118.39 $122.89 $127.56 $132.40 $137.43 HEALTH IT Technical Specialist - Senior Both $170.19 $176.65 $183.37 $190.34 $197.57 HEALTH IT Trainer - Junior Both $83.86 $87.04 $90.35 $93.78 $97.35 HEALTH IT Trainer - Mid Both $138.13 $143.38 $148.83 $154.48 $160.35 HEALTH IT Trainer - Senior Both $162.79 $168.98 $175.40 $182.07 $188.99

SPECIAL ITEM NUMBER 518210C

CLOUD COMPUTING AND CLOUD RELATED IT PROFESSIONAL SERVICES

29-May-2025 29-May-2026 29-May-2027 29-May-2028 29-May-2029

GSA PRICE INCLUDING IFF

Labor Category Contractor or

Customer Facility

YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5

Cloud Analyst - Junior Both $125.79 $130.57 $135.53 $140.68 $146.03 Cloud Analyst - Mid Both $157.85 $163.85 $170.08 $176.53 $183.24 Cloud Analyst - Senior Both $212.12 $220.18 $228.54 $237.23 $246.25 Cloud Architect - Junior Both $150.46 $156.17 $162.11 $168.26 $174.66 Cloud Architect - Mid Both $187.46 $194.58 $201.97 $209.65 $217.62 Cloud Architect - Senior Both $256.51 $266.26 $276.37 $286.87 $297.77 Cloud Engineer - Junior Both $138.13 $143.38 $148.83 $154.48 $160.35 Cloud Engineer - Mid Both $172.65 $179.21 $186.03 $193.10 $200.43 Cloud Engineer - Senior Both $261.45 $271.39 $281.70 $292.40 $303.52 Cloud Program Manager - Junior Both $128.26 $133.14 $138.20 $143.45 $148.90 Cloud Program Manager - Mid Both $160.32 $166.42 $172.75 $179.31 $186.13 Cloud Program Manager - Senior Both $221.98 $230.42 $239.17 $248.26 $257.69 Cloud Task Manager - Junior Both $123.32 $128.01 $132.88 $137.92 $143.16 Cloud Task Manager - Mid Both $145.52 $151.05 $156.80 $162.75 $168.94 Cloud Task Manager - Senior Both $177.59 $184.34 $191.35 $198.62 $206.17

Attachment B: Labor Category Descriptions

Labor Category/ Service Title

Labor Category/Service Description Minimum Education

Minimum Years of

Experience

IT Analyst - Junior Must have knowledge to be able to gather the appropriate data that will be used to plan, analyze and evaluate the effectiveness of operating programs.

Bachelors 2

IT Analyst - Mid Experience in the analysis of IT business and information environment, activities, and events. Must experience in finding trends, errors and reviewing data with report writing skills.

Bachelors 4

IT Analyst - Senior Experience in the analysis of IT business and information environment, activities, and events. Must have deep knowledge of data analysis, trend finding, patterns and be able to identify risks and offer solutions for improving processes that will improve overall agency performance.

Bachelors 6

IT Architect - Junior Experience in design and development of IT architecture.

Experience in creating diagrams and documentation with all components that comprise systems including network topology.

Bachelors 3

IT Architect - Mid Experience in design and development of IT architecture.

Experience in creating diagrams and documentation with all components that comprise systems including network topology.

Bachelors 5

IT Architect - Senior Extensive experience in design and development of IT architecture. Experience must include a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology.

Bachelors 7

IT Security Engineer

– Junior

Has IT experience with Security Policy and network threat mitigation. Must be well versed in Security Tools, network topologies, intrusion detection, PKI, and secured networks. Must have familiarity and experience in the implementation of IT security regulations.

Bachelors 3

IT Security Engineer

- Mid

Fully competent and productive technical individual contributor that works under limited supervision. Applies working knowledge of technical domain to develop solutions to routine technical problems which may be vague but are typically not complex. Develops solutions to technical problems that require depth of technical knowledge but are typically limited in complexity. Requires working knowledge of and ability to apply standards, principles, theories, concepts, and techniques of technical domain. Responsible for maintaining computer and information security incident, damage, and threat assessment programs. Duties include investigating computer and information security incidents to determine extent of compromise to information and automated information systems, providing computer forensic and intrusion support to high technology investigations in the form of computer evidence seizure, computer forensic analysis, data recovery, and network assessments, researching and maintaining proficiency in tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding and network security and encryption.

In addition, duties may include designing, developing, or recommending integrated system solutions ensuring proprietary/confidential data and systems are protected, participating with the client in the strategic design process to translate security and business requirements into technical designs, and configuring and validating secure systems, testing

Bachelors 5 security products/systems to detect computer and information security weakness.

IT Security Engineer

- Senior

Seasoned technical individual contributor that is fully proficient in applying technical principles, theories, and concepts in the field.

Responsible for developing solutions to technical problems and issues that may be difficult and unclear. Develops technical solutions that require collaboration with internal experts, deep analyses and understanding of impact on end-product/solution.

Develops solutions to technical problems and issues that are unclear and require deep technical knowledge. Requires deep understanding of and ability to apply principles, theories, and concepts of technical domain and has broad understanding of other related specialty areas. Responsible for maintaining computer and information security incident, damage, and threat assessment programs. Duties include investigating computer and information security incidents to determine extent of compromise to information and automated information systems, providing computer forensic and intrusion support to high technology investigations in the form of computer evidence seizure, computer forensic analysis, data recovery, and network assessments, researching and maintaining proficiency in tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding and network security and encryption.

In addition, duties may include designing, developing, or recommending integrated system solutions ensuring proprietary/confidential data and systems are protected, participating with the client in the strategic design process to translate security and business requirements into technical designs, and configuring and validating secure systems, testing security products/systems to detect computer and information security weakness.

Bachelors 7

IT Engineer - Junior Provides some technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process.

May assist in developing and implementing installation plans.

May assist in preparation and presentation of systems assurance reviews. Identifies requirements and deficiencies in hardware and software products.

Bachelors 2

IT Engineer - Mid Provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process.

Provides requirements analysis. May prepare and present systems assurance reviews. Identifies requirements and deficiencies in hardware and software products. Advises customer in product selection and use, capacity planning operations and performance management.

Bachelors 4

IT Engineer - Senior Provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process.

Leads teams in developing application and technical plans. Guide customers in the installation and use of strategic products through education and guidance, first-use and tuning assistance problem solving and critical situation resolution.

Bachelors 6

IT Support Specialist - Junior

Experience to analyze, validate, specify, and verify requirements defined by project leads to include customers and end users.

Bachelors 2

IT Support Specialist - Mid

Experience with the analysis of business, functional, technical, activities, and events. Analyst is responsible for working with

Bachelors 4 users and customers to document and strategize for process improvements for current business processes (business process reengineering). Responsible for providing market research on conditions that impact the overall operational efficiency of an organization and identifying symptoms for process improvement.

IT Support Specialist - Senior

The Senior Functional Area Analyst must have significant experience with the analysis of business, functional, technical, activities, and events. Analyst is responsible for working with users and customers to document and strategize for process improvements for current business processes (business process reengineering). Responsible for providing market research on conditions that impact the overall operational efficiency of an organization and identifying symptoms for process improvement.

Must have deep knowledge of process and risks.

Bachelors 6

IT Program Manager

- Junior

Experience with diverse IT projects both large and small. Must be able to manage a portfolio of projects. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.

Bachelors 3

IT Program Manager

- Mid

Extensive experience with diverse IT projects both large and small. Must be able to manage a portfolio of projects. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices.

Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.

Bachelors 5

IT Program Manager

- Senior

Experience with diverse IT projects both large and small. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.

Bachelors 7

IT Subject Matter Expert - Junior

Plans and performs research, design assessment, development, integration and other assignments in specific IT and technical areas. Expert in single or multiple technical disciplines. Provides expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where subject matter expertise is necessary. Responsible for complex IT. Uses high-level functional systems analysis, design, integration, documentation, and implementation methodologies on complex problems that require in-depth knowledge of the subject matter for effective implementation. May perform other duties, as assigned.

Bachelors 3

IT Subject Matter Expert - Mid

Plans and performs research, design assessment, development, integration and other assignments in specific IT and technical areas. Expert in single or multiple technical disciplines. Provides expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where subject matter expertise is necessary. Responsible for complex IT. Uses high-level functional systems analysis, design, integration, documentation, and implementation methodologies on complex problems that require in-depth knowledge of the subject matter for effective implementation. May perform other duties, as assigned.

IT Subject Matter Plans and performs research, design assessment, development, Bachelors 7

Expert - Senior integration and other assignments in specific IT and technical areas. Expert in single or multiple technical disciplines. Provides expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where subject matter expertise is necessary. Responsible for complex IT. Uses high-level functional systems analysis, design, integration, documentation, and implementation methodologies on complex problems that require in-depth knowledge of the subject matter for effective implementation. May perform other duties, as assigned.

IT Systems Design & Development Engineer - Junior

Experience in the creation of error free software code under the direction and supervision of senior software development managers. Must have experience in both windows and web development environments. Must be able to write software documentation.

Bachelors 2

IT Systems Design & Development Engineer - Mid

Experience in analyzing customer needs and developing overall concept and design objectives. The developer must be able to create software in a variety of programming and for a variety of IT software applications. Must have experience in debugging and correcting errors in computer programs.

Bachelors 4

IT Systems Design & Development Engineer - Senior

Must be able to create logical and functional software code in a variety of languages. Must have experience in understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Must have experience reacting to problems and correcting the program as necessary.

Bachelors 6

IT Task Manager - Junior

Experience in creating, applying and maintaining tools to track program, project, or task performance data, including cost, schedule, and performance data. Must have experience in the creation of routine and ad hoc reports. Must be able to provide oral and written discussion of analytical findings using narrative and graphic forms.

Bachelors 3

IT Task Manager - Mid

Experience managing Information Technology related projects.

Must be well versed in life cycle and project management methodologies. Must have experience in tracking costs, schedule and performance progress. Must be able to identify and mitigate risks.

Bachelors 5

IT Task Manager - Senior

Extensive experience managing Information Technology related projects. Must be well versed in life cycle and project management methodologies. Must have experience in tracking costs, schedule and performance progress. Must be able to identify and mitigate risks.

Bachelors 7

IT Technical Specialist - Junior

Works with customers, users, and project leads to analyze, design, implement, and support a variety of IT business systems covering diverse applications such as healthcare and financial systems. Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Communicates findings through standard and ad hoc reports. Documents functional process or data flows. Collaborates with technical and cross-functional teams. Responsible for individual projects and systems. Tests functionality and matches to requirements.

Bachelors 2

IT Technical Specialist - Mid

Works with customers, users, and project leads to analyze, design, implement, and support IT business systems covering diverse applications such as healthcare and financial systems.

Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Provides analysis of functionally-related federal regulations and policies to assess impact to IT and business processes/systems. Uses data and quantitative research to understand business patterns and trends for adaption into business and IT ecosystem. Provides testing or testing support of software and business process compliance to requirements and designed software or architectures.

Responsible for multiple integrated projects and systems.

Collaborates with technical and cross-functional teams.

IT Technical Specialist - Senior

Works with customers, users, and project leads to analyze, design, implement, and support IT business systems covering diverse applications such as healthcare and financial systems.

Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Provides analysis of functionally-related federal regulations and policies to assess impact to IT and business processes/systems. Uses data and quantitative research to understand business patterns and trends for adaption into business and IT ecosystem. Provides testing or testing support of software and business process compliance to requirements and designed software or architectures.

Responsible for multiple integrated projects and systems.

Collaborates with technical and cross-functional teams.

Bachelors 6

IT Trainer - Junior Experience in conducting training programs, presenting training materials, and interacting directly with students. Must have experience in conducting training on IT software, hardware, systems and networks. Must be able to present training classes using a variety of different media and tools.

Bachelors 2

IT Trainer - Mid Experience in developing, writing and creating training materials, training plans, and training programs for an IT organization, program or project. Must have experience in developing training materials for various presentation media, such as written, visual and web based classes.

Bachelors 4

IT Trainer - Senior Experience in coordinating multiple training programs, conducting live training, including complex IT technical training and utilizing multiple training techniques and tools with various media with multiple student skill levels and class sizes.

Bachelors 6

HEALTH IT Analyst - Junior

Must have knowledge to be able to gather the appropriate data that will be used to plan, analyze and evaluate the effectiveness of operating health IT programs.

Bachelors 2

HEALTH IT Analyst - Mid

Experience in the analysis of health IT business and information environment, activities, and events. Must experience in finding trends, errors and reviewing data with report writing skills.

Bachelors 4

HEALTH IT Analyst - Senior

Experience in the analysis of health IT business and information environment, activities, and events. Must have deep knowledge of data analysis, trend finding, patterns and be able to identify risks and offer solutions for improving processes that will improve overall agency performance..

Bachelors 6

HEALTH IT Architect

- Junior

Experience in design and development of health IT architecture.

Experience in creating diagrams and documentation with all components that comprise systems including network topology.

Bachelors 3

HEALTH IT Architect

- Mid

Experience in design and development of health IT architecture.

Experience in creating diagrams and documentation with all components that comprise systems including network topology.

Bachelors 5

HEALTH IT Architect

- Senior

Extensive experience in design and development of health IT architecture. Experience must include a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology.

Bachelors 7

HEALTH IT Security Engineer - Junior

Has health IT experience with Security Policy and network threat mitigation. Must be well versed in Security Tools, network topologies, intrusion detection, PKI, and secured networks. Must have familiarity and experience in the implementation of health IT security regulations.

Bachelors 3

HEALTH IT Security Engineer - Mid

Fully competent and productive technical individual contributor that works under limited supervision. Applies working knowledge of health IT technical domain to develop solutions to routine technical problems which may be vague but are typically not complex. Develops solutions to technical problems that require depth of technical knowledge but are typically limited in complexity. Requires working knowledge of and ability to apply standards, principles, theories, concepts, and techniques of technical domain. Responsible for maintaining computer and information security incident, damage, and threat assessment programs. Duties include investigating computer and information security incidents to determine extent of compromise to information and automated information systems, providing computer forensic and intrusion support to high technology investigations in the form of computer evidence seizure, computer forensic analysis, data recovery, and network assessments, researching and maintaining proficiency in tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding and network security and encryption.

In addition, duties may include designing, developing, or recommending integrated system solutions ensuring proprietary/confidential data and systems are protected, participating with the client in the strategic design process to translate security and business requirements into technical designs, and configuring and validating secure systems, testing security products/systems to detect computer and information security weakness.

Bachelors 5

HEALTH IT Security Engineer - Senior

Seasoned technical individual contributor that is fully proficient in applying technical principles, theories, and concepts in the field.

Responsible for developing solutions to health IT technical problems and issues that may be difficult and unclear. Develops technical solutions that require collaboration with internal experts, deep analyses and understanding of impact on end-product/solution. Develops solutions to technical problems and issues that are unclear and require deep technical knowledge.

Requires deep understanding of and ability to apply principles, theories, and concepts of technical domain and has broad understanding of other related specialty areas. Responsible for maintaining computer and information security incident, damage, and threat assessment programs. Duties include investigating computer and information security incidents to determine extent of compromise to information and automated information systems, providing computer forensic and intrusion support to high technology investigations in the form of computer evidence seizure, computer forensic analysis, data recovery, and network assessments, researching and maintaining proficiency in tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding and network security and encryption.

In addition, duties may include designing, developing, or recommending integrated system solutions ensuring proprietary/confidential data and systems are protected, participating with the client in the strategic design process to translate security and business requirements into technical designs, and configuring and validating secure systems, testing security products/systems to detect computer and information security weakness.

HEALTH IT Engineer

- Junior

Provides some technical support in system architecture, system design, system integration and technical management for health IT systems. Assists in providing technical input to the systems engineering process. May assist in developing and implementing installation plans. May assist in preparation and presentation of systems assurance reviews. Identifies requirements and deficiencies in hardware and software products.

Bachelors 2

HEALTH IT Engineer

- Mid

Provides technical support in system architecture, system design, system integration and technical management for health IT systems. Assists in providing technical input to the systems engineering process. Provides requirements analysis. May prepare and present systems assurance reviews. Identifies requirements and deficiencies in hardware and software products. Advises customer in product selection and use, capacity planning operations and performance management.

Bachelors 4

HEALTH IT Engineer

- Senior

Provides technical support in system architecture, system design, system integration and technical management for health IT systems. Assists in providing technical input to the systems engineering process. Leads teams in developing application and technical plans. Guide customers in the installation and use of strategic products through education and guidance, first-use and tuning assistance problem solving and critical situation resolution.

Bachelors 6

HEALTH IT Support Specialist - Junior

Experience to analyze, validate, specify, and verify health IT requirements defined by project leads to include customers and end users.

Bachelors 2

HEALTH IT Support Specialist - Mid

Experience with the analysis of health business, functional, technical, activities, and events. Analyst is responsible for working with users and customers to document and strategize for process improvements for current business processes (business process reengineering). Responsible for providing market research on conditions that impact the overall operational efficiency of an organization and identifying symptoms for process improvement.

Bachelors 4

HEALTH IT Support Specialist - Senior

The Senior Functional Area Analyst must have significant experience with the analysis of health business, functional, technical, activities, and events. Analyst is responsible for working with users and customers to document and strategize for process improvements for current business processes (business process reengineering). Responsible for providing market research on conditions that impact the overall operational efficiency of an organization and identifying symptoms for process improvement. Must have deep knowledge of process and risks.

Bachelors 6

HEALTH IT Program Manager - Junior

Experience with diverse health IT projects both large and small.

Must be able to manage a portfolio of projects. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices.

Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.

Bachelors 3

HEALTH IT Program Manager - Mid

Extensive experience with diverse health IT projects both large and small. Must be able to manage a portfolio of projects. Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.

Bachelors 5

HEALTH IT Program Manager - Senior

Experience with diverse health IT projects both large and small.

Must be well versed in full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Must be able to identify and mitigate risks to the program. Must be able to manage to cost, schedule and performance.

Bachelors 7

HEALTH IT Subject Matter Expert - Junior

Plans and performs research, design assessment, development, integration and other assignments in specific health IT and technical areas. Expert in single or multiple technical disciplines.

Provides expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where subject matter expertise is necessary. Responsible for complex IT. Uses high-level functional systems analysis, design, integration, documentation, and implementation methodologies on complex problems that require in-depth knowledge of the subject matter for effective implementation. May perform other duties, as assigned.

Bachelors 3

HEALTH IT Subject Matter Expert - Mid

Plans and performs research, design assessment, development, integration and other assignments in specific health IT and technical areas. Expert in single or multiple technical disciplines.

Provides expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where subject matter expertise is necessary. Responsible for complex IT. Uses high-level functional systems analysis, design, integration, documentation, and implementation methodologies on complex problems that require in-depth knowledge of the subject matter for effective implementation. May perform other duties, as assigned.

Bachelors 5

HEALTH IT Subject Matter Expert - Senior

Plans and performs research, design assessment, development, integration and other assignments in specific health IT and technical areas. Expert in single or multiple technical disciplines.

Provides expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where subject matter expertise is necessary. Responsible for complex IT. Uses high-level functional systems analysis, design, integration, documentation, and implementation methodologies on complex problems that require in-depth knowledge of the subject matter for effective implementation. May perform other duties, as assigned.

Bachelors 7

HEALTH IT Systems Design & Development Engineer - Junior

Experience in the creation of error free health IT software code under the direction and supervision of senior software development managers. Must have experience in both windows and web development environments. Must be able to write software documentation.

Bachelors 2

HEALTH IT Systems Design & Development Engineer - Mid

Experience in analyzing customer needs and developing overall concept and design objectives. The developer must be able to create software in a variety of programming and for a variety of health IT software applications. Must have experience in debugging and correcting errors in computer programs.

Bachelors 4

HEALTH IT Systems Design & Development Engineer - Senior

Must be able to create logical and functional health IT software code in a variety of languages. Must have experience in understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Must have experience reacting to problems and correcting the program as necessary.

Bachelors 6

HEALTH IT Task Manager - Junior

Experience in creating, applying and maintaining health IT tools to track program, project, or task performance data, including cost, schedule, and performance data. Must have experience in the creation of routine and ad hoc reports. Must be able to provide oral and written discussion of analytical findings using narrative and graphic forms.

Bachelors 3

HEALTH IT Task Manager - Mid

Experience managing health Information Technology related projects. Must be well versed in life cycle and project management methodologies. Must have experience in tracking costs, schedule and performance progress. Must be able to identify and mitigate risks.

Bachelors 5

HEALTH IT Task Manager - Senior

Extensive experience managing health Information Technology related projects. Must be well versed in life cycle and project management methodologies. Must have experience in tracking costs, schedule and performance progress. Must be able to identify and mitigate risks.

Bachelors 7

HEALTH IT

Technical Specialist

- Junior

Works with customers, users, and project leads to analyze, design, implement, and support a variety of health IT business systems covering diverse applications such as healthcare and financial systems. Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Communicates findings through standard and ad hoc reports. Documents functional process or data flows. Collaborates with technical and cross-functional teams. Responsible for individual projects and systems. Tests functionality and matches to requirements.

Bachelors 2

HEALTH IT

Technical Specialist

- Mid

Works with customers, users, and project leads to analyze, design, implement, and support health IT business systems covering diverse applications such as healthcare and financial systems. Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Provides analysis of functionally-related federal regulations and policies to assess impact to IT and business processes/systems. Uses data and quantitative research to understand business patterns and trends for adaption into business and IT ecosystem. Provides testing or testing support of software and business process compliance to requirements and designed software or architectures.

Responsible for multiple integrated projects and systems.

Collaborates with technical and cross-functional teams.

HEALTH IT

Technical Specialist

- Senior

Works with customers, users, and project leads to analyze, design, implement, and support health IT business systems covering diverse applications such as healthcare and financial systems. Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Provides analysis of functionally-related federal regulations and policies to assess impact to IT and business processes/systems. Uses data and quantitative research to understand business patterns and trends for adaption into business and IT ecosystem. Provides testing or testing support of software and business process compliance to requirements and designed software or architectures.

Responsible for multiple integrated projects and systems.

Collaborates with technical and cross-functional teams.

Bachelors 6

HEALTH IT Trainer - Junior

Experience in conducting health IT training programs, presenting training materials, and interacting directly with students. Must have experience in conducting training on IT software, hardware, systems and networks. Must be able to present training classes using a variety of different media and tools.

Bachelors 2

HEALTH IT Trainer - Mid

Experience in developing, writing and creating health IT training materials, training plans, and training programs for an IT organization, program or project. Must have experience in developing training materials for various presentation media, such as written, visual and web based classes.

Bachelors 4

HEALTH IT Trainer - Senior

Experience in coordinating multiple health IT training programs, conducting live training, including complex IT technical training and utilizing multiple training techniques and tools with various media with multiple student skill levels and class sizes.

Bachelors 6

Cloud Analyst - Junior

Deep knowledge and analysis experience in a range of digital/web services and solutions where open source, cloud technologies and agile development methodologies have been applied. Ability to rationalize complex information to make it understandable for others to work, and ability to interrogate reported information and challenge sources where inconsistencies are found. Analyze propositions and assess decision-making factors such as strategic alignment, cost/benefit, and risk. Works closely with the Product Manager to define a product approach to meet the specified user need. May oversee aspects such as budget t and resource requirements. Help in defining predicted user and financial benefit can be realized.

Make recommendations for action against the analysis done

Bachelors 2

Cloud Analyst - Mid Deep knowledge and analysis experience in a range of digital/web services and solutions where open source, cloud technologies and agile development methodologies have been applied. Ability to rationalize complex information to make it understandable for others to work, and ability to interrogate reported information and challenge sources where inconsistencies are found. Analyze propositions and assess decision-making factors such as strategic alignment, cost/benefit, and risk. Works closely with the Product Manager to define a product approach to meet the specified user need. May oversee aspects such as budget t and resource requirements. Help in defining predicted user and financial benefit can be realized.

Make recommendations for action against the analysis done Works under general supervision, providing solutions to technical problems of moderate scope/complexity.

Cloud Analyst - Senior

Deep knowledge and analysis experience in a range of digital/web services and solutions where open source, cloud technologies and agile development methodologies have been applied. Ability to rationalize complex information to make it understandable for others to work, and ability to interrogate reported information and challenge sources where inconsistencies are found. Analyze propositions and assess decision-making factors such as strategic alignment, cost/benefit, and risk. Works closely with the Product Manager to define a product approach to meet the specified user need. May oversee aspects such as budget t and resource requirements. Help in defining predicted user and financial benefit can be realized.

Make recommendations for action against the analysis done Considered an emerging authority, who applies extensive technical expertise. Develops technical solutions to complex problems. Exercises considerable latitude in determining objectives and approaches to assignment.

Bachelors 6

Cloud Architect - Junior

Responsible for new cloud architecture design, development and integration of new architectural features into existing cloud infrastructures while maintaining the integrity and security of enterprise- wide cyber systems and networks. Lead multi-disciplined teams in the design and implementation of the cybersecurity system architecture. Able to apply cyber security standards, directives, guidance and policies to a cloud architectural framework. Compile industry best practices and lessons learned into future iterations and new designs for the cloud hosting environment. Some experience in the systems engineering lifecycle and specific cyber security initiatives relating to cloud design and development.

Bachelors 3

Cloud Architect - Mid

Responsible for new cloud architecture design, development and integration of new architectural features into existing cloud infrastructures while maintaining the integrity and security of enterprise- wide cyber systems and networks. Lead multi-disciplined teams in the design and implementation of the cybersecurity system architecture. Able to apply cyber security standards, directives, guidance and policies to a cloud architectural framework. Compile industry best practices and lessons learned into future iterations and new designs for the cloud hosting environment. Provide broad based experience in the systems engineering lifecycle and specific cyber security initiatives relating to cloud architectural design and development.

Bachelors 5

Cloud Architect - Senior

Responsible for new cloud architecture design, development and integration of new architectural features into existing cloud infrastructures while maintaining the integrity and security of enterprise- wide cyber systems and networks. Lead multi-disciplined teams in the design and implementation of the cybersecurity system architecture. Able to apply cyber security standards, directives, guidance and policies to a cloud architectural framework. Compile industry best practices and lessons learned into future iterations and new designs for the cloud hosting environment. Provide broad based experience in the systems engineering lifecycle and specific cyber security initiatives relating to cloud architectural design and development. Resolve cloud architecture implementation issues during integration and test. Interface with internal and external entities for various solution related activities. Ability to develop and deliver end--to-end ,complex, enterprise level solutions that meet current and future capability requirements

Cloud Engineer - Junior

Provides some technical support in cloud system architecture, cloud system design, cloud system integration and cloud technical management. Assists in providing technical input to the cloud systems engineering process.