MAS - Red Cedar Tg-Mte, LLC - 47QTCA24D0087

Pricelist current through Modification PO-0010, effective 09/30/2025

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE AUTHORIZED

FEDERAL SUPPLY SCHEDULE PRICE LIST

Contract Number: 47QTCA24D0087 Contract Period: 23 APR 2024 – 22 APR 2029

Business Size: 8(a) Small Disadvantaged Business Special Item Number (SIN): 511210, 512180C, 54151, 54151S, OLM

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system.

The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Red Cedar TG-MTE, LLC 2115 Stephens Place, Suite 310

New Braunfels, TX 78130

(830) 549-3111 https://redcedartg.com/ RCTG-Biz@redcedartg.com

Contract Administrator:

Steven McDonald (steven.mcdonald@redcedartg.com)

RED CEDAR TG-MTE, LLC

TABLE OF CONTENTS

CONTRACTOR INFORMATION

SIN 511210 SOFTWARE TERM LICENSING

SIN 518210C CLOUD COMPUTING & RELATED IT SERVICES

SIN 54151 SOFTWARE MAINTENANCE SERVICES

SIN 54151S PROFESSIONAL IT SERVICES

Offerors and Agencies are advised that the Multiple Award Schedules (MAS) contract is not to be used to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architecture, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

GSA MAS - FSS Price List Contract # 47QTCA24D0087

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CONTRACTOR INFORMATION

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 511210 Software Term Licensing 518210C Cloud Computing and Related IT Professional Services 54151 Software Maintenance Services 54151S Professional Information Technology Services OLM Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See labor category descriptions beginning on page 11.

2. Maximum Order:

SIN 511210: $500,000

SIN 518210C: $500,000

SIN 54151: $500,000

SIN 54151S: $500,000

SIN OLM: $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Domestic.

5. Point(s) of production: Same as company address.

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: Not Applicable.

8. Prompt payment terms: Net 30 Days.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: None.

10a. Time of Delivery: Specified on the Task Order.

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10b. Expedited Delivery: Contact Contractor.

10c. Overnight and 2-day delivery: Contact Contractor.

10d. Urgent Requirements: Contact Contractor.

11. F.O.B Points: Destination.

12a. Ordering Address: Contract Management 2115 Stephens Place, Suite 310 New Braunfels, TX 78130

(P) 830-549-3111 RCTG-Biz@redcedartg.com

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address (is): Red Cedar TG-MTE, LLC ATTN: Accounting 2115 Stephens Place, Suite 310 New Braunfels, TX 78130

(P) 830-549-3111 MTEA.AP-AR@mteauthority.com

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: Not Applicable.

16. Terms and conditions of rental, maintenance, and repair: Not Applicable.

17. Terms and conditions of installation: Not Applicable.

18a. Terms and conditions of repair parts: Not Applicable.

18b. Terms and conditions for any other services: Not Applicable.

19. List of service and distribution points: Not Applicable.

20. List of participating dealers: Not Applicable.

21. Preventive maintenance: Not Applicable.

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: Not Applicable.

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where

Red Cedar TG-MTE, LLC | 3 full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https:// Section508.gov/.

Not Applicable.

23. Unique Entity Identifier (UEI) Number: M9XRJJKC8DS4

24. Notification regarding registration in System for Award Management (SAM) database:

Red Cedar TG-MTE, LLC is registered at SAM.gov.

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SIN 511210 SOFTWARE TERM LICENSING

OEM PART NUMBER DESCRIPTION PRICE

WSO2 P-API-AP-R WSO2 API Manager: Analytics Profile (Renewal Only) $1,514.23 WSO2 P-API-AP-QA-R WSO2 API Manager: Analytics Profile (Pre-Prod Renewal Only) $378.55 WSO2 P-EI-BP-R WSO2 Enterprise Integrator: Business Process Profile (Renewal Only) $23,389.65 WSO2 P-EI-BP-QA-R WSO2 Enterprise Integrator: Business Process Profile (Pre-Prod Renewal Only) $5,847.41 WSO2 SUB-API-CP WSO2 API Platform Subscription (Per Core) $13,144.31 WSO2 SUB-API-BASE WSO2 API Platform Base Fee $5,583.78 WSO2 SUB-API-API WSO2 API Platform Subscription (Per API) $1,681.55 WSO2 SUB-API-TX WSO2 API Platform (Per MTx) $102.69 WSO2 SUB-EI WSO2 Enterprise Integrator Subscription (Per Core) $13,144.31 WSO2 SUB-IS-I WSO2 Identity Server Subscription - Internal (Per Core) $16,069.88 WSO2 SUB-IS-E WSO2 Identity Server Subscription - External (Per Core) $19,979.69 WSO2 SUB-IS-IE WSO2 Identity Server Subscription - Int+Ext (Per Core) $25,220.41 WSO2 SUB-INT WSO2 Integrator Subscription (Per Integration) $2,515.91 WSO2 SUB-IS-B2C WSO2 Identity Server Subscription B2C (Per Core) $20,024.58 WSO2 SUB-IS-B2B WSO2 Identity Server Subscription B2B (Per Core) $20,923.12 WSO2 SUB-IS-B2E WSO2 Identity Server Subscription B2E (Per Core) $16,109.52 WSO2 SUB-IS-B2C+B WSO2 Identity Server Subscription B2C+B2B (Per Core) $25,223.27 WSO2 SUB-IS-B2C+E WSO2 Identity Server Subscription B2C+B2E (Per Core) $22,784.38 WSO2 SUB-IS-B2B+E WSO2 Identity Server Subscription B2B+B2E (Per Core) $23,747.10 WSO2 SUB-IS-B2C+B+E WSO2 Identity Server Subscription B2B+B2C+B2E (Per Core) $29,395.06 WSO2 SLA-E WSO2 Enterprise Support Plan $44,729.47 WSO2 Dev-25 Subscription Query Support - 25 Hours $7,876.87

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SIN 511210 SOFTWARE TERM LICENSING INFORMATION

1. Inspection / Acceptance The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any software that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming software at no increase in contract price. The ordering activity must exercise its post acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the software, unless the change is due to a defect in the software.

2. Guarantee / Warranty The Contractor warrants that:

Services will be performed in a timely, workmanlike and professional manner with reasonable skill and care and in accordance with sound and generally accepted industry standards and practices and in accordance with any and all applicable laws, codes, rules, regulations or other governmental or regulatory requirements, It has and will maintain all necessary licenses, consents, and permissions necessary for the performance of its obligations under this Agreement, The Services and Products will not violate the patent, copyright, trademark, trade secrets or other proprietary or intellectual property rights of any third party, The Products and/or Services will not contain or transmit to Customer any Harmful Code.

Harmful Code means viruses, worms, time bombs, Trojan horses and other malicious code, files, scripts, agents, or programs.

3. Software Maintenance Software Maintenance as a product (SIN 511210) includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that are included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, on-line help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for user’s self-diagnostics.

Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance as a service. Software Maintenance as a product is billed at the time of purchase.

4. Periods of Term Licenses (SIN 511210) The Contractor will honor orders for periods for the duration of the contract period or a lessor period of time.

Term licenses and/or maintenance may be discontinued by the ordering activity on thirty

(30) calendar days written notice to the Contractor.

Annual Funding. When annually appropriated funds are cited on an order for term licenses and/or maintenance, the period of the term licenses and/or maintenance shall automatically expire on September 30 of the contract period, or at the end of the contract period, whichever occurs first. Renewal of the term licenses and/or maintenance orders citing the

Red Cedar TG-MTE, LLC | 6 new appropriation shall be required, if the term licenses and/or maintenance is to be continued during any remainder of the contract period.

Cross-Year Funding Within Contract Period. Where an ordering activity’s specific appropriation authority provides for funds in excess of a 12-month (fiscal year) period, the ordering activity may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years.

Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the expiration of an order, if the term licenses and/or maintenance is to be terminated at that time. Orders for the continuation of term licenses and/or maintenance will be required if the term licenses and/or maintenance is to be continued during the subsequent period.

1. Conversion from Term License to Perpetual License Conversions of term licenses to perpetual licenses is not available.

2. Term License Cessation Software product term licenses are valid for a period of 12 months and will require the Customer to renew.

3. Utilization Limitations – (SIN 511210)

a. Software acquisition is limited to commercial computer software defined in FAR Part 2.101.

b. When acquired by the ordering activity, commercial computer software and related documentation legend shall be subject to the following:

i. Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity’s site. This would allow other agencies access to one ordering activity’s database. For ordering activity public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze, and present data. The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor’s proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity’s permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity.

ii. Except as is provided above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity’s permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use software, documentation, or information therein, which the ordering activity may already have or obtain without restrictions.

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iii. The ordering activity shall have the right to use the computer software and documentation with the computer for which it is acquired at any other facility to which that computer may be transferred, or in cases of Disaster Recovery, the ordering activity has the right to transfer the software to another site if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the computer software and documentation with a backup computer when the primary computer is inoperative; to copy computer programs for safekeeping (archives) or backup purposes;

to transfer a copy of the software to another site for purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions.

iv. “Commercial Computer Software” may be marked with the Contractor’s standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, “Utilization Limitations” are the only governing terms and conditions and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.

4. Right-To-Copy Pricing Discounted pricing for right-to-copy licenses is not available for the offerings provided.

WSO2 INFORMATION

WSO2, LLC (WSO2) is well-known by professional developers who take advantage of software-oriented architecture (SOA). WSO2 has developed open-source applications and is an enterprise platform that, in addition to offering total integration, allows consumers to use it to create, integrate, manage, protect, and analyze their APIs, applications and web services. WSO2 also offers IoT and Cloud solutions tailored to every need. WSO2 products are designed to provide the necessary innovation and agility for the network of systems of any customer or environment to be efficient. All products have been designed with the purpose of accompanying the digital transformation and are 100% open source. Furthermore, they stand out due to their compatibility with other components thanks to the extensive use of open communication standards and work perfectly well with each other as a single platform. The most important sets of products are as follows:

5. API Manager WSO2’s API Manager (APIM) is the home of security and governance components, protecting your people, data, and systems. WSO2 APIM is an open-source solution, providing customers all the freedom needed to change direction and scope. At the same time, the product fully supports API publishing, lifecycle management, application development, access control, rate limiting, monetization, and analytics. WSO2 APIM is the home of security and governance components, protecting users, data, and systems. WSO2 APIM is an all-in-one solution that provides:

Design, compose and publish APIs through the API publisher Share APIs with customers and partners in the API store Create a proxy for backend services and controls functions such as security and analytics Speed up the response time to service API calls

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Monitor the way APIs are used at operation and business levels and monitor system behavior

Allow APIs to be used by different applications in the safest way possible

6. Identity Manager WSO2 Identity Server (IS) adds a security layer to existing IT infrastructure, making customer processes run smoothly. Combine safety with usability to connect to new applications whenever it’s needed. WSO2 IS guards dataflows so that only the users with the correct credentials gain access to the right systems. This provides a fast, flexible and trustworthy IdAM/ICAM all-in-one solution that provides:

Provide a unified SSO experience through multiple SSO protocols Strengthen authentication by combining multiple identification methods Deploy role-based (RBAC) and attribute-based access control (ABAC) to secure access to

APIs Combine monitoring, reporting and auditing tools in one solution Connect to any other system with the IS connectors

7. Enterprise Integrator Enterprise Integration (EI) isn’t only about ESBs.. The WSO2 Enterprise Integrator (EI) brings power and speed through an open-source integration platform to align all systems and applications within a customer’s organization with an Enterprise Service Bus (ESB) and microservices. It enables customers to connect and transform data between legacy systems, SaaS applications, services, and APIs, providing customers with all the capabilities of a connected digital architecture.

The EI package includes runtime for data and service integration, messaging, and business process execution, microservices, and analytics. The WSO2 EI is an all-in-one solution that provides:

Connect and expose any data store as a service World-class systems, services, and protocol support Use for messaging, service, and as a security gateway Route, mediate, and transform data Achieve high performance, high availability, scalability, and stability Ensure lightweight, developer-friendly, and easy deployment Manage, deploy, view, and execute business processes Manage, monitor, and analyze

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SIN 518210C CLOUD COMPUTING & RELATED IT SERVICES

ID NUMBER LCAT DESCRIPTION YEAR 2 YEAR 3 YEAR 4 YEAR 5

03011094 Cloud Administrator I $85.40 $88.82 $92.37 $96.06 03011095 Cloud Administrator II $97.85 $101.76 $105.83 $110.06 03011096 Cloud Administrator III $127.40 $132.50 $137.80 $143.31 03011097 Cloud Administrator IV $161.11 $167.55 $174.25 $181.22 03011098 Cloud Analyst I $79.98 $83.18 $86.51 $89.97 03011099 Cloud Analyst II $100.45 $104.47 $108.65 $113.00 03011100 Cloud Analyst III $122.10 $126.98 $132.06 $137.34 03011101 Cloud Analyst IV $149.99 $155.99 $162.23 $168.72 03011102 Cloud Architect I $99.50 $103.48 $107.62 $111.92 03011103 Cloud Architect II $118.43 $123.17 $128.10 $133.22 03011104 Cloud Architect III $146.72 $152.59 $158.69 $165.04 03011105 Cloud Architect IV $178.88 $186.04 $193.48 $201.22 03011106 Cloud Developer I $93.98 $97.74 $101.65 $105.72 03011107 Cloud Developer II $114.56 $119.14 $123.91 $128.87 03011108 Cloud Developer III $141.97 $147.65 $153.56 $159.70 03011109 Cloud Developer IV $170.68 $177.51 $184.61 $191.99 03011110 Cloud DevOps Engineer I $95.32 $99.13 $103.10 $107.22 03011111 Cloud DevOps Engineer II $119.08 $123.84 $128.79 $133.94 03011112 Cloud DevOps Engineer III $145.75 $151.58 $157.64 $163.95 03011113 Cloud DevOps Engineer IV $174.26 $181.23 $188.48 $196.02 03011114 Cloud Engineer I $98.90 $102.86 $106.97 $111.25 03011115 Cloud Engineer II $117.73 $122.44 $127.34 $132.43 03011116 Cloud Engineer III $145.93 $151.77 $157.84 $164.15 03011117 Cloud Engineer IV $169.22 $175.99 $183.03 $190.35 03011118 Cloud Migration Specialist I $90.88 $94.52 $98.30 $102.23 03011119 Cloud Migration Specialist II $107.52 $111.82 $116.29 $120.94

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ID NUMBER LCAT DESCRIPTION YEAR 2 YEAR 3 YEAR 4 YEAR 5

03011120 Cloud Migration Specialist III $136.77 $142.24 $147.93 $153.85 03011121 Cloud Migration Specialist IV $167.68 $174.39 $181.37 $188.62 03011122 Cloud Project Manager I $94.67 $98.46 $102.40 $106.50 03011123 Cloud Project Manager II $114.37 $118.94 $123.70 $128.65 03011124 Cloud Project Manager III $137.74 $143.25 $148.98 $154.94 03011125 Cloud Project Manager IV $165.84 $172.47 $179.37 $186.54 03011126 Cloud Security Specialist I $86.74 $90.21 $93.82 $97.57 03011127 Cloud Security Specialist II $103.65 $107.80 $112.11 $116.59 03011128 Cloud Security Specialist III $132.13 $137.42 $142.92 $148.64 03011129 Cloud Security Specialist IV $165.93 $172.57 $179.47 $186.65 03011130 Cloud Subject Matter Expert I $168.25 $174.98 $181.98 $189.26 03011131 Cloud Subject Matter Expert II $187.88 $195.40 $203.22 $211.35 03011132 Cloud Subject Matter Expert III $220.70 $229.53 $238.71 $248.26 03011133 Cloud Subject Matter Expert IV $227.46 $236.56 $246.02 $255.86 03011134 Cloud Subject Matter Expert V $261.94 $272.42 $283.32 $294.65 03011135 Cloud Support Specialist I $59.02 $61.38 $63.84 $66.39 03011136 Cloud Support Specialist II $71.09 $73.93 $76.89 $79.97 03011137 Cloud Support Specialist III $80.94 $84.18 $87.55 $91.05 03011138 Cloud Support Specialist IV $91.95 $95.63 $99.46 $103.44

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SIN 512180C LABOR CATEGORY INFORMATION

Experience and Education The following labor category minimum technical experience tables correspond to the prices offered in this submission.

All SIN 518210C Labor Categories Level I Junior Bachelor’s degree and 0 to 1 year of experience Level II Associate Bachelor’s degree and 2 to 4 years of experience Level III Senior Bachelor’s degree and 3 to 5 years of experience Level IV Master Master’s degree and 5 to 7 years of experience Level V Director Master’s degree and 7+ years of experience

Degree Substitution This serves as a guide to the experience and educational background of personnel typically found in each labor category. However, the experience of a resource is often a valid substitute for education. With this noted, the following information indicates where experience might be substituted for a degree as accepted by the customer.

All SIN 518210C Labor Categories Equivalent to Bachelor’s (Level I)

Associates degree + 2 or more years of relevant technical experience High School diploma + 4 or more years relevant technical experience

Equivalent to Bachelor’s (Level II)

Associates degree + 3 or more years of relevant technical experience High School diploma + 6 or more years relevant technical experience

Equivalent to Bachelor’s (Level III)

Associates degree + 5 or more years of relevant technical experience High School diploma + 7 or more years relevant technical experience

Equivalent to Master’s (Level IV)

Bachelor’s degree + 7 years of relevant technical experience Associates degree + 9 or more years of relevant technical experience High School diploma + 11 or more years relevant technical experience

Equivalent to Master’s (Level V)

Bachelor’s degree + 9 or more years of relevant technical experience Associates degree + 11 or more years of relevant technical experience

Experience & Degree Substitution Equivalencies *Experience exceeding the minimum shown may be substituted for education. Likewise, education exceeding the minimum shown may be substituted for experience.

LABOR CATEGORY

STANDARD

QUALS SUBSTITUTIONS

Min Education

Min Exp PhD Masters Bachelors Associates

High School

Cloud Administrator I Bachelors 0 0 0 0 2 4 Cloud Administrator II Bachelors 2 0 0 2 3 6 Cloud Administrator III Bachelors 3 0 1 3 5 7 Cloud Administrator IV Masters 5 3 5 7 9 11 Cloud Analyst I Bachelors 0 0 0 0 2 4

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Min Education

Min Exp PhD Masters Bachelors Associates

High School

Cloud Analyst II Bachelors 2 0 0 2 3 6 Cloud Analyst III Bachelors 3 0 1 3 5 7 Cloud Analyst IV Masters 5 3 5 7 9 11 Cloud Architect I Bachelors 0 0 0 0 2 4 Cloud Architect II Bachelors 2 0 0 2 3 6 Cloud Architect III Bachelors 3 0 1 3 5 7 Cloud Architect IV Masters 5 3 5 7 9 11 Cloud Developer I Bachelors 0 0 0 0 2 4 Cloud Developer II Bachelors 2 0 0 2 3 6 Cloud Developer III Bachelors 3 0 1 3 5 7 Cloud Developer IV Masters 5 3 5 7 9 11 Cloud DevOps Engineer I Bachelors 0 0 0 0 2 4 Cloud DevOps Engineer II Bachelors 2 0 0 2 3 6 Cloud DevOps Engineer III Bachelors 3 0 1 3 5 7 Cloud DevOps Engineer IV Masters 5 3 5 7 9 11 Cloud Engineer I Bachelors 0 0 0 0 2 4 Cloud Engineer II Bachelors 2 0 0 2 3 6 Cloud Engineer III Bachelors 3 0 1 3 5 7 Cloud Engineer IV Masters 5 3 5 7 9 11 Cloud Migration Specialist I Bachelors 0 0 0 0 2 4 Cloud Migration Specialist II Bachelors 2 0 0 2 3 6 Cloud Migration Specialist III Bachelors 3 0 1 3 5 7 Cloud Migration Specialist IV Masters 5 3 5 7 9 11 Cloud Project Manager I Bachelors 0 0 0 0 2 4 Cloud Project Manager II Bachelors 2 0 0 2 3 6 Cloud Project Manager III Bachelors 3 0 1 3 5 7 Cloud Project Manager IV Masters 5 3 5 7 9 11 Cloud Security Specialist I Bachelors 0 0 0 0 2 4 Cloud Security Specialist II Bachelors 2 0 0 2 3 6 Cloud Security Specialist III Bachelors 3 0 1 3 5 7 Cloud Security Specialist IV Masters 5 3 5 7 9 11 Cloud SME I Bachelors 0 0 0 0 2 4 Cloud SME II Bachelors 2 0 0 2 3 6 Cloud SME III Bachelors 3 0 1 3 5 7 Cloud SME IV Masters 5 3 5 7 9 11 Cloud SME V Masters 7 5 7 9 11 N/A

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Min Education

Min Exp PhD Masters Bachelors Associates

High School

Cloud Support Specialist I Bachelors 0 0 0 0 2 4 Cloud Support Specialist II Bachelors 2 0 0 2 3 6 Cloud Support Specialist III Bachelors 3 0 1 3 5 7 Cloud Support Specialist IV Masters 5 3 5 7 9 11

Place of Performance The labor categories provided are for both Contractor and Customer facilities.

Clearance The labor categories provided are for a Secret and below clearance.

Labor Category Descriptions The descriptions provided describe the functional responsibilities, education, and experience requirements for each labor category.

CLOUD ADMINISTRATOR I

Functional Responsibility: Performs basic administrative tasks in cloud environments under close supervision. Supports the setup of user accounts, service permissions, and resource configurations following established procedures. Monitors system status and documents activities in accordance with standard policies. Escalates anomalies or failures to senior staff for resolution.

Builds initial familiarity with cloud service delivery models and develops fundamental operational skills.

CLOUD ADMINISTRATOR II

Functional Responsibility: Carries out a wider range of administrative functions across assigned cloud environments. Configures services, applies standard security and access policies, and manages scheduled maintenance routines such as backups and updates. Reviews monitoring data to identify potential issues, providing recommendations to prevent disruption. Resolves moderately complex incidents while coordinating with technical teams as needed. Maintains documentation and contributes to process improvements. Provides informal guidance to junior administrators and begins to demonstrate independent judgment in daily operations.

CLOUD ADMINISTRATOR III

Functional Responsibility: Leads the administration of multiple cloud platforms or environments with a focus on reliability and compliance. Establishes configuration standards, coordinates incident response, and develops recovery and continuity practices. Analyzes operational trends, prepares reports, and recommends changes to improve performance and efficiency. Partners with architects and engineers to ensure that administration aligns with organizational objectives.

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Mentors and trains junior staff, ensuring consistency and accuracy in operations. Plays a key role in developing and enforcing policies for secure and resilient administration practices.

CLOUD ADMINISTRATOR IV

Functional Responsibility: Directs enterprise-wide cloud administration strategies, providing leadership and oversight across complex hybrid and multi-cloud environments. Defines and enforces governance frameworks, access policies, and lifecycle management practices. Oversee mission-critical operations, ensuring high availability, performance, and cost effectiveness.

Advises executives on risks, strategic investments, and operational readiness for new or evolving services. Leads cross-functional collaboration with architecture, engineering, and security teams to establish long-term operational standards. Coaches administrators at all levels, ensuring that organizational knowledge, skills, and practices continually advance to meet emerging cloud service requirements.

CLOUD ANALYST I

Functional Responsibility: Supports the monitoring and reporting of assigned cloud environments while working under close supervision. Observes cloud monitoring processes to develop baseline analytical skills. Collects usage data and organizes reports under senior guidance.

Learn to interpret dashboards that track system health and performance. Contributes to compliance documentation by compiling technical evidence. Assists in preparing resource inventories for audits and assessments. Participate in cost reviews to understand billing models. Gains early exposure to workload optimization concepts and develops reporting proficiency.

CLOUD ANALYST II

Functional Responsibility: Analyzes cloud performance metrics and prepares recurring reports for leadership. Identifies anomalies in system behavior and escalates findings to engineers.

Reviews cost data and develop recommendations for workload right-sizing. Participate in compliance reviews by verifying configuration and reporting accuracy. Coordinates with administrators to validate usage patterns against billing records. Documents all findings and recommendations to support organizational transparency. Develop custom queries to extract relevant data from monitoring tools. Provides informal guidance to entry-level analysts in data collection techniques.

CLOUD ANALYST III

Functional Responsibility: Performs advanced analysis across multiple cloud platforms, identifying trends that inform enterprise planning. Develop dashboards and analytic tools that track usage, performance, and compliance. Coordinates with engineers to validate optimization opportunities and document savings. Reviews workload configurations to assess alignment with governance requirements. Mentors analysts by reviewing reports and teaching analytic methods.

Collaborates with project managers to ensure analysis supports deliverable schedules. Presents findings in technical briefings to leadership. Improves data collection processes by integrating automation. Supports audit readiness by ensuring documentation accuracy.

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CLOUD ANALYST IV

Functional Responsibility: Directs enterprise-level analysis efforts across hybrid and multi-cloud environments. Establishes analytic frameworks and reporting standards for consistency across teams. Advises executives on investment strategies, capacity planning, and optimization priorities.

Oversees creation of predictive models that anticipate future demand. Coordinates analysis during migration planning to validate resource requirements. Develops training programs that advance analytic maturity across the organization. Engage in strategic planning by presenting risk assessments to leadership. Represents the organization in external forums discussing cloud metrics and governance. Evaluates analytic tools and guides adoption of advanced platforms. Ensure reporting practices evolve with industry standards.

CLOUD ARCHITECT I

Functional Responsibility: Assists senior architects in developing design diagrams and documenting configuration baselines. Prepares inventories of resources to validate against project requirements. Observes design review sessions to understand architectural decision-making.

Contributes to migration documentation by preparing checklists and dependencies. Research reference architectures to strengthen understanding of cloud patterns. Participates in pilot projects to apply design principles in controlled settings. Gains exposure to governance frameworks and best practices for scalability.

CLOUD ARCHITECT II

Functional Responsibility: Designs small-scale cloud solutions by applying reference architectures and organizational templates. Prepares implementation plans and validates them with engineers. Reviews designs for compliance with cost, performance, and security requirements.

Coordinates with developers to ensure integration requirements are captured. Documents design rationales to maintain transparency during reviews. Participates in modernization initiatives by recommending cloud-native services. Provides input into migration strategies for simple workloads. Offers support to entry-level architects by reviewing draft diagrams.

CLOUD ARCHITECT III

Functional Responsibility: Develops architecture for hybrid and multi-cloud systems supporting mission workloads. Defines governance models that enforce scalability, performance, and compliance standards. Coordinates with program managers and engineers to ensure designs align with organizational goals. Prepares detailed migration roadmaps and reviews cutover plans.

Mentors junior architects by conducting technical workshops and providing structured feedback.

Evaluates new services and incorporates them into design patterns when appropriate. Leads design reviews to ensure enterprise alignment. Documents integrate frameworks to support interoperability across services. Provides architecture briefings to stakeholders during planning sessions.

CLOUD ARCHITECT IV

Functional Responsibility: Shapes enterprise-level cloud architecture strategies across distributed environments. Establishes standards for scalability, cost optimization, and resilience.

Advises executives on long-term modernization roadmaps and adoption strategies. Coordinates

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CLOUD DEVELOPER I

Functional Responsibility: Assists in coding, testing, and documenting applications that run in cloud environments. Writes small code modules and integrates them into larger applications under supervision. Executes unit tests to validate functionality and records results. Participate in debugging sessions to identify issues in simple scripts. Reviews secure coding practices to build foundational knowledge. Contributes to documentation by updating design notes and technical records. Observes deployment activities to understand CI/CD pipelines. Gains early experience with cloud-native frameworks and development environments.

CLOUD DEVELOPER II

Functional Responsibility: Develops cloud-based applications using approved frameworks and languages. Conducts code reviews with peers to ensure quality and consistency. Integrates services using APIs and validates interoperability. Applies secure coding practices during development activities. Participates in system testing and validates performance benchmarks. Maintains repositories and ensures adherence to version control standards. Coordinates with DevOps engineers to align development with release schedules. Provides informal mentoring to entry-level developers in coding practices.

CLOUD DEVELOPER III

Functional Responsibility: Leads and implements scalable cloud-native services that integrate across enterprise systems. Oversee development tasks for multiple projects and ensure alignment with design patterns. Evaluates performance metrics to validate scalability and reliability.

Coordinates with architects to confirm compliance with governance requirements. Mentors junior developers by reviewing code and providing technical training. Develops technical reports that document application designs and decisions. Prepares leadership briefings on progress and risks.

Collaborates with DevOps engineers to streamline deployments. Investigates new frameworks and tools for potential adoption.

CLOUD DEVELOPER IV

Functional Responsibility: Defines enterprise development strategies and coding standards for cloud applications. Oversee design reviews to ensure technical integrity and architectural alignment. Advises executives on modernization priorities and resource investments. Coordinates with program managers to align development activities with organizational goals. Facilitates collaboration between development, DevOps, and architecture teams. Coaches developers across all levels to advance skills and ensure consistency. Represents the organization in external technical communities. Evaluates emerging frameworks and tools for enterprise adoption. Develop guidelines that integrate security and compliance into coding standards. Ensures development outcomes support long-term mission readiness.

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CLOUD DEVOPS ENGINEER I

Functional Responsibility: Supports automation activities within established CI/CD pipelines.

Configure scripts under supervision to assist with deployments. Monitors logs and reports anomalies for senior review. Documents pipeline changes and maintain internal records.

Participates in container deployment exercises to learn orchestration concepts. Contributes to troubleshooting sessions by gathering data. Gains familiarity with DevOps principles, tools, and workflows.

CLOUD DEVOPS ENGINEER II

Functional Responsibility: Builds and maintains pipelines to support development and operations teams. Creates automation scripts for common administrative tasks. Coordinates with engineers and developers to resolve pipeline issues. Validates that compliance checks are integrated into deployment workflows. Documents technical changes and updates operational guides. Participate in governance reviews by presenting pipeline performance. Supports adoption of container orchestration tools. Provides informal mentoring to entry-level engineers.

CLOUD DEVOPS ENGINEER III

Functional Responsibility: Designs and manages pipelines across multiple efforts. Establishes monitoring dashboards and performance baselines for automated deployments. Coordinates release schedules with program managers and ensure operational readiness. Reviews pipeline code from junior engineers and provide technical coaching. Collaborates with architects to integrate governance requirements. Implements observability features such as logging and alerts. Prepares leadership reports on DevOps performance. Facilitates lessons learned sessions after major releases. Evaluates automation tools for enterprise adoption.

CLOUD DEVOPS ENGINEER IV

Functional Responsibility: Directs enterprise DevOps strategies across multi-cloud environments. Establishes organizational standards for automation and monitoring practices.

Advises executives on release readiness and operational risk. Coordinates cross-team deployments to ensure stability and compliance. Oversees integration of governance and security requirements into pipelines. Coaches staff across all levels on advanced DevOps practices. Represents the organization in industry forums to share best practices. Reviews emerging technologies and provides adoption recommendations. Develop enterprise metrics that measure DevOps maturity.

Ensures DevOps strategies remain aligned with mission requirements.

CLOUD ENGINEER I

Functional Responsibility: Monitors assigned workloads and records performance data for review by senior staff. Configures virtual machines, storage, and networking resources under supervision. Executes patching cycles to gain experience in lifecycle management. Documents configurations and updates internal records. Responds to low-priority alerts by gathering data for incident reports. Participates in recovery exercises to understand continuity requirements. Gains exposure to engineering standards for cloud environments.

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CLOUD ENGINEER II

Functional Responsibility: Configures workloads independently and validates resource baselines. Coordinates with developers to troubleshoot application performance issues.

Implements routine automation scripts for provisioning and monitoring. Documents engineering changes for compliance and operational transparency. Participates in migration activities by validating dependencies and cutover readiness. Tracks incident trends and communicates findings to leadership. Provides feedback on engineering standards to improve efficiency. Mentors junior staff informally by sharing best practices.

CLOUD ENGINEER III

Functional Responsibility: Designs engineering solutions that optimize performance and scalability across workloads. Implements advanced automation to improve provisioning, monitoring, and recovery processes. Coordinates incident resolution for major outages and prepares root cause analyses. Collaborates with architects to align designs with enterprise strategies. Prepare technical reports that document engineering metrics. Mentors junior engineers by reviewing work products and coaching technical growth. Participates in governance activities by contributing engineering data. Evaluates emerging tools to improve efficiency. Facilitate workshops to improve engineering practices.

CLOUD ENGINEER IV

Functional Responsibility: Defines engineering strategies across enterprise workloads and ensures compliance with governance standards. Oversees automation adoption to streamline lifecycle management. Advises executives on engineering risks and modernization priorities.

Coordinates cross-team incident response to ensure rapid recovery. Coaches engineers across all levels to strengthen organizational expertise. Represents the organization in industry discussions on cloud engineering. Reviews technical evaluations and makes adoption recommendations.

Develops enterprise roadmaps that align engineering with mission goals. Facilitates collaboration across engineering and architecture teams. Ensure systems remain resilient and cost effective.

CLOUD MIGRATION SPECIALIST I

Functional Responsibility: Assists in planning and executing migrations under senior guidance.

Collects workload inventories and documents system dependencies. Participates in migration rehearsals to practice transition steps. Supports cutover activities by validating transfers and reporting outcomes. Updates documentation after each migration cycle. Prepare rollback procedures with assistance from senior staff. Gains familiarity with migration methodologies and tools.

CLOUD MIGRATION SPECIALIST II

Functional Responsibility: Plans migrations for small workloads and validates readiness with stakeholders. Coordinates with engineers to ensure dependencies are addressed. Documents migration procedures and provide reports after execution. Track cutover issues and communicate risks to project managers. Validates that rollback procedures are tested and available. Supports compliance documentation by recording migration evidence. Provides input into workload prioritization decisions. Mentors entry-level staff by reviewing inventories and schedules.

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CLOUD MIGRATION SPECIALIST III

Functional Responsibility: Develops migration plans for large or complex workloads. Prepares risk assessments, schedules, and validation reports. Oversees cutover execution to ensure continuity of operations. Collaborate with architects to align migration approaches with enterprise strategies. Facilitates lessons learned sessions to improve methodologies. Mentors migration staff by providing technical training and structured guidance. Reviews documentation to confirm accuracy and completeness. Provides leadership with progress reports and recommendations.

Evaluates migration tools for efficiency and suitability.

CLOUD MIGRATION SPECIALIST IV

Functional Responsibility: Defines enterprise migration strategies across multi-cloud environments. Oversees planning and execution for mission-critical transitions. Advises executives on risks, opportunities, and resource requirements. Coordinates cross-functional teams to ensure migration success. Coaches staff across all levels in advanced migration methods.

Represents the organization in external forums on migration practices. Reviews technology assessments and adoption proposals. Develops roadmaps that integrate migration with modernization initiatives. Facilitates collaboration between architects and engineers. Ensures organizational readiness for large-scale migrations.

CLOUD PROJECT MANAGER I

Functional Responsibility: Assists in planning activities and maintains project documentation.

Tracks schedules and updates task lists under senior direction. Coordinates meeting logistics and records action items. Prepare basic reports to summarize project status. Observes risk review sessions to understand mitigation practices. Learns to use project management tools for scheduling and reporting. Gains foundational experience in managing cloud-focused initiatives.

CLOUD PROJECT MANAGER II

Functional Responsibility: Manages small cloud projects or specific workstreams. Defines schedules, tracks progress and maintains deliverable quality. Coordinates with engineers and developers to ensure tasks remain on track. Monitors risks and escalate concerns to leadership.

Documents lessons learned and updates project records. Prepare status briefings for stakeholders.

Provides informal mentoring to entry-level staff on project tracking. Reviews budgets to confirm alignment with project activities.

CLOUD PROJECT MANAGER III

Functional Responsibility: Coordinates multiple project efforts simultaneously and ensures alignment with program goals. Develops detailed project plans that include schedules, risks, and resource allocations. Oversees cross-team collaboration to resolve issues quickly. Mentors junior project managers through reviews and coaching sessions. Prepares leadership reports that summarize project risks and performance. Collaborate with architects to align projects with enterprise strategies. Facilitates lessons learned sessions after major deliveries. Reviews project management tools for efficiency. Provides recommendations to improve governance practices.

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CLOUD PROJECT MANAGER IV

Functional Responsibility: Directs enterprise cloud program management functions across distributed environments. Establishes governance frameworks to standardize project execution.

Advises executives on risk, performance, and investment priorities. Coordinates project portfolios to align with modernization strategies. Coaches project managers across all levels to strengthen delivery practices. Represents the organization in industry groups on cloud program management.

Develop training resources to improve project execution. Reviews program-level performance metrics and prepares executive briefings. Facilitate collaboration across programs to ensure consistency. Ensures enterprise strategies are achieved through disciplined execution.

CLOUD SECURITY SPECIALIST I

Functional Responsibility: Assists in monitoring cloud systems for potential security issues.

Records alert and gathers data for senior review. Applies basic configuration updates to maintain security baselines. Participates in vulnerability scans and documents results. Contributes to compliance documentation for audits. Observes incident response activities to understand escalation paths. Gains exposure to security tools and reporting methods.

CLOUD SECURITY SPECIALIST II

Functional Responsibility: Implements workload security settings such as encryption and logging. Responds to alerts and performs initial triage for incidents. Documents findings and prepare evidence for remediation. Reviews compliance requirements and ensures configurations are aligned. Participates in risk assessments and provides technical input. Coordinate with engineers to strengthen workload security. Tracks vulnerability management activities to confirm closure. Provides informal coaching to entry-level staff on basic practices.

CLOUD SECURITY SPECIALIST III

Functional Responsibility: Oversees security operations across multiple workloads. Designs monitoring dashboards and configures advanced detection tools. Coordinates incident response activities and prepares root cause analyses. Reviews compliance documentation and validates evidence for audits. Mentors junior staff by reviewing reports and conducting training. Collaborate with architects to align security with enterprise strategies. Facilitates lessons learned sessions after major incidents. Prepare leadership briefings on security posture. Evaluates new tools for adoption in security programs.

CLOUD SECURITY SPECIALIST IV

Functional Responsibility: Shapes enterprise security strategies for multi-cloud environments.

Defines standards for monitoring, detection, and remediation. Advises executives on risks, threats, and investment needs. Oversees vulnerability management across workloads and providers.

Coordinates with architects to integrate security into all designs. Coaches security specialists at all levels through structured programs. Represents the organization in security industry forums.

Reviews and approves major security initiatives.