MAS - Eliav International LLC - 47QTCA24D005L

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General Services Administration

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!®, a menu-driven database system. The INTERNET address for GSA Advantage!® is http://www.gsaadvantage.gov

Schedule: Multiple Award Schedule (MAS)

Category: Information Technology Class: DA01

Contract #: 47QTCA24D005L

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Eliav International LLC

UEI: UKGNCP8JLNE7

3962 Germantown RD

Edgewater, Maryland 21037-4527

Contract Administrator: Oded Eliav

Phone: 703.898.1113

Email: Oded@ei-llc.us https://eliav-international.com/

Contract Period: 02/28/24 - 02/27/29

Pricelist current through Modification #: A815 dated 03/05/24 https://www.gsa.gov/schedules https://eliav-international.com/

Contractor:

Eliav International LLC

Contract Number:

47QTCA24D005L

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GSA Awarded Terms and Conditions

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINS) SIN Title 54151S Information Technology Professional Services OLM Order Level Materials

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN See attached Price List.

1c. HOURLY RATES (Services Only) See attached Price List.

2. MAXIMUM ORDER

SIN 54151S: $500,000.00

SIN OLM: $250,000.00

3. MINIMUM ORDER

None

4. GEOGRAPHIC COVERAGE

Domestic Only

5. POINT OF PRODUCTION

United States

6. DISCOUNT FROM LIST PRICES

Net GSA pricing is listed in attached Price List. Basic discounts have been deducted.

7. QUANTITY/VOLUME DISCOUNTS

None

8. PROMPT PAYMENT TERMS

Net Thirty (30) Days

9. FOREIGN ITEMS

None

10a. TIME OF DELIVERY

Contract Number:

47QTCA24D005L

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To be Determined by Task

10b. EXPEDITED DELIVERY To be Determined by Task

10c. OVERNIGHT AND 2-DAY DELIVERY Please contact contractor for overnight and 2-day delivery.

10d. URGENT REQUIREMENTS When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

11. F.O.B. POINT

Destination

12a. ORDERING ADDRESS 3962 Germantown RD Edgewater, Maryland 21037-4527

12b. ORDERING PROCEDURES See Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS

3962 Germantown RD Edgewater, Maryland 21037-4527

14. WARRANTY PROVISION

No Warranty Policy for Services

15. EXPORT PACKING CHARGES

N/A

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR

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17. TERMS AND CONDITIONS OF INSTALLATION

N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND

ANY DISCOUNTS FROM LIST PRICES

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES

19. LIST OF SERVICE AND DISTRIBUTION POINTS

N/A

20. LIST OF PARTICIPATING DEALERS

N/A

21. PREVENTIVE MAINTENANCE

N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G., RECYCLED CONTENT, ENERGY EFFICIENCY, AND/OR REDUCED POLLUTANTS)

22b. SECTION 508 COMPLIANCE

If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor's website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/.

23. UNIQUE ENTITY IDENTIFIER (UEI)

UKGNCP8JLNE7

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

WEBSITE

Active https://www.section508.gov/

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Approved MAS Prices All Prices Include the Industrial Funding Fee (IFF)

SIN Labor Category

Year 1

GSA Price

Including

IFF

Year 2

GSA Price

Including

IFF

Year 3

GSA Price

Including

IFF

Year 4

GSA Price

Including

IFF

Year 5

GSA Price

Including

IFF

54151S Senior Principal / Director $225.75 $232.52 $239.50 $246.68 $254.08

54151S Lead Technical Analyst $225.75 $232.52 $239.50 $246.68 $254.08

54151S Technical Analyst $169.32 $174.40 $179.63 $185.02 $190.57

54151S Operations Analyst $148.80 $153.26 $157.85 $162.59 $167.47

54151S Systems Analyst I $153.92 $158.54 $163.29 $168.19 $173.24

54151S Systems Analyst II $123.14 $126.84 $130.65 $134.57 $138.61

54151S Subject Matter Expert Technical $205.23 $211.39 $217.72 $224.25 $230.98

54151S User Interface Specialist $153.92 $158.54 $163.29 $168.19 $173.24

54151S IT Security Analyst $133.40 $137.40 $141.52 $145.76 $150.14

54151S Program Manager I $194.97 $200.83 $206.85 $213.06 $219.45

54151S Program Manager II $174.45 $179.68 $185.07 $190.62 $196.34

54151S Project Manager I $164.18 $169.11 $174.19 $179.42 $184.80

54151S Project Manager II $143.67 $147.98 $152.42 $157.00 $161.70

54151S Quality Assurance Analyst $159.05 $163.83 $168.75 $173.80 $179.02

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Labor Category Descriptions

Labor Category Functional Responsibility

Minimum Education Experience

Minimum Years’

Experience

Senior Principal / Director

Oversee company-critical projects or those that have a significant impact on growth, revenue, or overall reputation. Uses extensive experience to deliver customized solutions to high-profile clients, working with and across different business divisions and project teams where required.

Bachelors 30

Lead Technical Analyst

Provide technical leadership and guidance to a team of IT analysts and technicians. Set technical standards and best practices for the team to follow. Analyze complex IT systems, identify areas for improvement, and recommend solutions to enhance efficiency, security, and reliability. Lead IT projects, from initiation to completion, ensuring that they are delivered on time and within budget. This may involve resource allocation, task delegation, and project planning. Investigate and resolve technical issues, including hardware, software, and network problems. Collaborate with team members to diagnose and address issues promptly. Implement and maintain security measures to protect IT systems and data from threats. This includes monitoring for vulnerabilities and taking proactive steps to mitigate risks. Manage relationships with IT vendors and service providers. Evaluate vendor products and services, negotiate contracts, and ensure that vendors meet service level agreements. Create and maintain comprehensive technical documentation, including system configurations, procedures, and troubleshooting guides.

Bachelors 25

Technical Analyst

Provide technical assistance to end-users, both remotely and in person, to resolve hardware, software, and network issues promptly and effectively. Diagnose and troubleshoot technical problems, identify root causes, and implement solutions to minimize downtime and disruptions. Assist in the installation, configuration, and maintenance of hardware and software systems, including servers, workstations, operating systems, and applications. Maintain accurate records of IT assets, configurations, and user requests. Create and update technical documentation and knowledge base articles.

Implement and adhere to security best practices to protect IT systems and data. Stay informed about security threats and assist with security audits and compliance efforts. Assist in applying patches and updates to software applications and operating systems to ensure security and functionality. Assist in the procurement of IT hardware and software by researching and recommending suitable products and vendors.

Bachelors 7

Operations Analyst

The role of an IT Operations Analyst is critical in ensuring the smooth and efficient functioning of an organization's IT infrastructure and operations. Their responsibilities typically encompass a wide range of functions aimed at maintaining IT systems, monitoring performance, resolving issues, and supporting the overall IT environment.

Continuously monitor IT systems, servers, networks, and applications

Bachelors 7

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Category Functional Responsibility

Minimum Education Experience

Minimum Years’

Experience to identify and address performance issues, errors, and potential problems. Perform routine system maintenance tasks, such as applying patches, updates, and configurations, to ensure system stability and security. Respond to and resolve IT incidents, service requests, and user-reported issues promptly. Escalate complex or critical incidents to higher-level IT teams or vendors, if necessary.

Manage and administer servers, including provisioning, configuration, and optimization. Configure and maintain network devices (routers, switches, firewalls) to ensure optimal network performance and security.

Systems Analyst I

Works closely with the IT team to analyze, design, and support the organization's IT systems and applications. Responsibilities include gathering and documenting user requirements, troubleshooting technical issues, and assisting with system enhancements. This role provides an opportunity to learn and grow within the IT department.

Collaborate with end-users and stakeholders to gather and document system requirements, ensuring a clear understanding of business needs. Analyze existing IT systems and processes to identify areas for improvement and optimization. Assist in testing and quality assurance activities, including test plan development, test case creation, and system testing to ensure software and systems meet specifications.

Bachelors 5

Systems Analyst II

A mid-level position within the field of information technology. IT Systems Analysts at this level typically have more experience and expertise compared to entry-level analysts (Systems Analyst I).

Responsible for analyzing, designing, implementing, and maintaining complex IT systems and solutions that align with an organization's business objectives. Collaborate with business users, stakeholders, and IT teams to gather, document, and analyze system requirements.

Ensure that system solutions meet business needs.

Assess existing IT systems, processes, and infrastructure to identify areas for improvement, optimization, and scalability. Develop detailed system designs, including data models, workflows, and technical specifications. Ensure that designs align with industry best practices and organizational standards. Provide advanced technical support, troubleshooting, and issue resolution for complex system-related problems. Serve as a point of escalation for IT Systems Analyst I colleagues.

Bachelors 3

Subject Matter Expert

Technical

A professional with deep expertise and knowledge in a specific area or subject within the field of information technology. IT SMEs are recognized as experts in their respective domains and play a crucial role in guiding, advising, and providing specialized insights and solutions related to their area of expertise. Provide expert guidance, advice, and support to colleagues, teams, and stakeholders on matters related to the specific IT subject area. Collaborate with project teams, management, and decision-makers to provide expert input on IT strategies, projects, and initiatives. Address complex technical issues

Bachelors 20

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Category Functional Responsibility

Minimum Education Experience

Minimum Years’

Experience and challenges within the subject matter area, offering creative solutions and troubleshooting assistance. Stay up-to-date with the latest developments, trends, and best practices within the subject matter area through ongoing research and analysis. Create and maintain comprehensive documentation, guidelines, and best practice materials related to the subject matter area for knowledge sharing and reference.

User Interface Specialist

IT professional who specializes in designing and improving the user interfaces of digital products, such as websites, mobile apps, software applications, and other interactive systems. Focus on creating user-friendly and visually appealing interfaces that enhance the overall user experience. Create visually appealing and user-friendly interfaces for digital products, adhering to best practices in UI design. Develop wireframes and interactive prototypes to visualize and test design concepts and user flows. Conduct user research to understand user needs, preferences, and behaviors. Use this research to inform design decisions. Plan and conduct usability testing sessions to gather feedback from users and refine interface designs accordingly. Create graphical elements, icons, and images that align with the overall design and branding of the product. Ensure that UI designs are responsive and adapt well to various screen sizes and devices. Collaborate with cross-functional teams, including UX designers, developers, and product managers, to ensure the seamless implementation of UI designs.

Develop and maintain UI design guidelines and style guides to ensure consistency across the product. Ensure that UI designs comply with accessibility standards (e.g., WCAG) to make digital products inclusive and accessible to all users. Keep up-to-date with industry trends, design tools, and emerging technologies to continuously improve UI design skills.

Bachelors 5

IT Security Analyst

Responsible for safeguarding an organization's computer systems and networks from security threats and breaches. They play a critical role in protecting sensitive data, ensuring compliance with security regulations, and maintaining the overall security posture of an organization. Monitor network traffic and security alerts to identify and respond to security incidents promptly. Analyze security logs and reports to detect unauthorized access, malware infections, and other suspicious activities. Identify and assess vulnerabilities in the organization's systems, applications, and infrastructure. Collaborate with IT teams to prioritize and remediate vulnerabilities in a timely manner. Conduct security audits and assessments to ensure compliance with industry standards, regulations, and internal security policies. Generate and maintain compliance reports and documentation. Develop and implement incident response plans to address security breaches and mitigate their impact. Coordinate with incident response teams to contain and remediate security incidents.

Bachelors 5

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Category Functional Responsibility

Minimum Education Experience

Minimum Years’

Experience

Program Manager I

Manages complex, mission-critical, and strategic programs which may involve multiple projects and groups of personnel at multiple locations.

Utilizes proven leadership skills to organize, direct, and deploy resources with broad technical, business, and industry expertise.

Oversees program budget, schedules and all aspect of the program.

Effectively manages all phases of software development (Waterfall and/or Agile) and ensures quality and timely delivery of all contractual items. Serves as focal point of contract with client regarding all program activities. In general, work complexity and responsibility will be greater at higher levels.

Bachelors 17

Program Manager II

Manages complex programs which may involve multiple projects and groups of personnel at multiple locations. Utilizes proven leadership skills to organize, direct, and deploy resources with broad technical, business, and industry expertise. Oversees program budget, schedules, and all aspect of the program. Effectively manages all phases of software development (Waterfall and/or Agile) and ensures quality and timely delivery of all contractual items. Serves as focal point of contract with client regarding all program activities. In general, work complexity and responsibility will be greater at higher levels.

Bachelors 10

Project Manager I

Manages and maintains multiple active projects in the business unit.

Responsible for ensuring the project teams are meeting deadlines, milestones, and deliverables. Manages the project timeline, coordinates work and interactions with clients.

Bachelors 10

Project Manager II

Manages and maintains multiple active projects in the business unit.

Responsible for ensuring the project teams are meeting deadlines, milestones, and deliverables. Manages the project timeline, coordinates work and interactions with clients.

Bachelors 7

Quality Assurance

Analyst

IT professional who specializes in Testing, Quality Assurance, Quality Control, User Acceptance Testing (UAT). Expert in creating and executing Test Plans, Test Scripts, Test Scenarios. Usage of test management tools. Reports to management on test progress, pass/fail, and estimated times to complete testing activities.

Bachelors 10

The Service Contract Labor Standards (SCLS) is applicable to this contract as it applies to the entire MAS and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.