MAS - Remedy Technological Services, LP - 47QTCA23D00DG

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for

GSA Advantage!® is: https://www.GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Professional Services, Information Technology Professional Services

Contract number:

47QTCA23D00DG

Contract period:

September 5, 2023 through September 4, 2028

Remedy Technology Services, LP 501 North 4th Street Killeen, Texas 76541

Phone Number: 254-213-4740

FAX: 254-634-3998

Website: www.centextech.com

Contract administration source

Sarah Untalan sarah@centextech.com

Business size:

Small Business 8(a)

Small Disadvantaged Business For more information on ordering go to the following website: https://www.gsa.gov/schedules

Price list current as of Modification PS-0005 effective 4/18/2025

Prices Shown Herein are Net (discount deducted) mailto:sarah@centextech.com

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title 54151S 54151SRC Information Technology Professional Services 541511 541511 Web Based Marketing 541613 541613 Marketing Consulting Services 541430 541430 Graphic Design Services 541611 541611RC Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

OLM OLMRC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

See Page 4

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 4

2. Maximum order:

SINs MOL 54151S $500,000 541511 $1,000,000 541613 $1,000,000 541430 $1,000,000 541611 $1,000,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production 501 North 4th Street, Killeen, TX 76541

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. 1% on task orders over $500,000

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. 1% 20 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) Contact Contractor

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es). 501 North 4th Street, Killeen, TX 76541

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address(es). 501 North 4th Street, Killeen, TX 76541

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g., contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) number. JB3KM4N1LEV3

24. Notification regarding registration in System for Award Management (SAM) database.

Contractor registered and active in SAM

• Awarded Labor Category Rates

SIN Labor Category Year 1 Year 2 Year 3 Year 4 Year 5

54151S Program Manager $253.81 $261.43 $269.27 $277.35 $285.67

54151S Project Manager II $155.03 $159.69 $164.47 $169.41 $174.49

54151S Project Manager III $195.90 $201.77 $207.83 $214.07 $220.48

54151S SharePoint Developer I $103.96 $107.08 $110.30 $113.60 $117.01

54151S SharePoint Developer II $114.17 $117.59 $121.12 $124.76 $128.49

54151S Software Developer II $155.03 $159.69 $164.47 $169.41 $174.49

54151S Software Developer III $162.78 $167.67 $172.70 $177.87 $183.21

54151S Subject Matter Expert $124.21 $127.94 $131.78 $135.73 $139.80

54151S Business Analyst $121.81 $125.47 $129.24 $133.12 $137.11

54151S Security Engineer $155.03 $159.69 $164.47 $169.41 $174.49

54151S Architect $253.81 $261.43 $269.27 $277.35 $285.67

54151S System Technician II $108.61 $111.87 $115.22 $118.68 $122.24

54151S System Engineer II $138.24 $142.39 $146.66 $151.06 $155.60

SIN Labor Category Year 2 Year 3 Year 4 Year 5

541511 Digital Associate $80.94 $83.37 $85.86 $88.44

541511 Digital Specialist $89.55 $92.24 $95.01 $97.86

541511 Digital Lead $124.44 $128.18 $132.03 $135.99

541511 Digital Executive $162.78 $167.67 $172.70 $177.87

541511 Digital Project Manager $147.95 $152.39 $156.97 $161.67

541613 Marketing Associate $80.94 $83.37 $85.86 $88.44

541613 Marketing Specialist $89.55 $92.24 $95.01 $97.86

541613 Marketing Lead $124.44 $128.18 $132.03 $135.99

541613 Marketing Executive $162.78 $167.67 $172.70 $177.87

541613 Marketing Project Manager $147.95 $152.39 $156.97 $161.67

541430 Design Associate $80.94 $83.37 $85.86 $88.44

541430 Design Specialist $89.55 $92.24 $95.01 $97.86

541430 Design Lead $124.44 $128.18 $132.03 $135.99

541430 Design Executive $162.78 $167.67 $172.70 $177.87

541430 Design Project Manager $147.95 $152.39 $156.97 $161.67

541611 Management Associate $92.46 $95.23 $98.10 $101.04

541611 Management Specialist $118.01 $121.54 $125.19 $128.95

541611 Management Lead $132.66 $136.64 $140.75 $144.97

541611 Management Project Manager $147.95 $152.39 $156.97 $161.67

• Awarded Labor Category Descriptions

Program Manager Functional Responsibility Plans, organizes, directs, and monitors contract-related activities. Interfaces with clients. Assembles qualified staff to perform tasks. Ensures conformance with specifications and provisions. Responsible for meeting technical, cost, and schedule objectives.

Minimum Education: Bachelors Minimum Experience: 8

Project Manager II Functional Responsibility Manages IT project teams of multi-disciplined professionals. Organizes and directs planning and execution of tasks.

Provides project reports using various methods of communication. Ensures conformance with project requirements. Responsible for meeting project technical and schedule objectives.

Minimum Education: Bachelors Minimum Experience: 3

Project Manager III Functional Responsibility Manages IT project teams of multi-disciplined professionals. Organizes and directs planning and execution of tasks.

Provides project reports using various methods of communication. Ensures conformance with project requirements. Responsible for meeting project technical and schedule objectives.

Minimum Education: Bachelors Minimum Experience: 5

SharePoint Developer I Functional Responsibility Experience in SharePoint development, SharePoint and Office 365 Migrations, SharePoint and Office 365 Administration. Experience in various tools and technologies, such as PowerShell, JavaScript, jQuery, AJAX, HTML5, CSS. Also, experience in gathering, analyzing, and documenting functional requirements from business users, documentation of technical design specifications and as-built technical system documentation. Also, can provide support and maintenance services for clients’ new and legacy, cloud and in-house applications and systems.

Minimum Education: Bachelors Minimum Experience: 3

SharePoint Developer II Functional Responsibility Experience in SharePoint development, SharePoint and Office 365 Migrations, SharePoint and Office 365 Administration. Experience in various tools and technologies, such as PowerShell, JavaScript, jQuery, AJAX, HTML5, CSS. Also, experience in gathering, analyzing, and documenting functional requirements from business users, documentation of technical design specifications and as-built technical system documentation. Also, can provide support and maintenance services for clients’ new and legacy, cloud and in-house applications and systems.

Minimum Education: Bachelors Minimum Experience: 5

Software Developer II Functional Responsibility Develop, create, modify, operate, integrate, test and maintain software, applications, and web development projects. Analyze user needs and develop technical documentation, software, and/or online solutions. Ensures the security of systems.

Minimum Education: Bachelors Minimum Experience: 3

Software Developer III Functional Responsibility Develop, create, modify, operate, integrate, test and maintain software, applications, and web development projects. Analyze user needs and develop technical documentation, software, and/or online solutions. Ensures the security of systems.

Minimum Education: Bachelors Minimum Experience: 5

Subject Matter Expert Functional Responsibility Responsible for providing expert technical or managerial guidance for problem definition, requirement development, analysis, and execution of complex projects in the subject matter area.

Minimum Education: Bachelors Minimum Experience: 3

Business Analyst Functional Responsibility Reviews, analyzes and evaluates business systems and user needs. Writes detailed descriptions of user and business needs, program functions, and steps required to develop or modify computer programs. Liaison between the business and technology teams and assist in testing and verifying the project deliverables.

Minimum Education: Bachelors Minimum Experience: 2

Security Engineer Functional Responsibility Responsible for general IT security duties. Provides support for application development to include development and overall evaluation of code. Test systems, analyze and install firewalls, implement breach detection systems and work with team to resolve issues identified. Responsible for computer networks including LAN, WAN, and intranet. Responsible for creating and maintaining security systems.

Minimum Education: Bachelors Minimum Experience: 2

Architect Functional Responsibility Performs analysis on technical projects, either new, potential, or existing. Establishes system information requirements using project analysis in the development of systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures these systems are compatible and in compliance with the standards for agency IT architectures, and profiles.

Minimum Education: Bachelors Minimum Experience: 4

System Technician II Functional Responsibility Performs a range of IT duties including IT system analysis, business process analysis, customer support, help-desk duties, set-up, installation, configuration, troubleshooting, or training. Cable wiring, installation and AV/VTC support. Possesses a medium level of skills within this specialty.

Minimum Experience: 2

System Engineer II Functional Responsibility Performs a range of IT duties including IT system analysis, business process analysis, customer support, help-desk duties, set-up, installation, configuration, troubleshooting, or training. Cable wiring, installation and AV/VTC support. Possesses a senior level of skills within this specialty.

Minimum Education: Bachelors Minimum Experience: 4

Digital Associate Supports the execution of digital marketing initiatives with focus on web-based content creation, website updates, and social media management. Assists in implementing SEO/SEM strategies, digital analytics tracking, and basic web maintenance. Works under supervision to maintain online brand consistency and digital quality standards.

Minimum Education: Associates

Digital Specialist Implements digital marketing strategies with emphasis on web optimization, content management, and digital campaign execution. Creates and manages web content, social media campaigns, and digital marketing solutions.

Analyzes web metrics and prepares performance reports. Demonstrates proficiency in digital marketing tools and platforms.

Minimum Education: Associates Minimum Experience: 4

Digital Lead Develops and directs web-based marketing strategies across digital channels. Leads implementation of complex digital campaigns, ensures online quality standards, and maintains client relationships. Provides digital direction, mentors team members, and drives innovation in web solutions.

Minimum Education: Bachelors Minimum Experience: 6

Digital Executive Provides strategic direction for digital marketing initiatives. Develops enterprise-wide web strategies, drives digital innovation, and ensures alignment with organizational objectives. Manages high-profile digital projects and leads multiple teams in delivering web-based marketing excellence.

Minimum Education: Bachelors Minimum Experience: 8

Digital Project Manager Manages the planning and execution of digital marketing projects. Coordinates resources, timelines, and deliverables for web-based initiatives. Ensures effective communication between digital teams, clients, and stakeholders. Specialized in digital project delivery and risk management.

Minimum Education: Bachelors Minimum Experience: 4

Marketing Associate Supports the execution of marketing consulting initiatives with focus on market research, campaign analysis, and marketing communications. Assists in gathering market data, analyzing trends, and preparing marketing reports.

Works under supervision to maintain brand consistency and marketing quality standards. Collaborate with team members to support marketing project delivery.

Minimum Education: Associates

Marketing Specialist Implement marketing strategies with emphasis on market analysis, campaign planning, and marketing solutions development. Creates and manages marketing campaigns, conducts market research, and develops marketing recommendations. Analyzes marketing metrics and prepares performance reports. Demonstrates proficiency in marketing tools and methodologies.

Minimum Education: Associates Minimum Experience: 4

Marketing Lead Develops and directs marketing consulting strategies across multiple channels. Leads implementation of complex marketing campaigns, ensures quality standards, and maintains client relationships. Provides strategic marketing direction, mentors team members, and drives innovation in marketing solutions. Manages resource allocation and project timelines.

Minimum Education: Bachelors Minimum Experience: 6

Marketing Executive Provides strategic direction for marketing consulting initiatives. Develops enterprise-wide marketing strategies, drives innovation, and ensures alignment with organizational objectives. Manages high-profile client relationships and leads multiple teams to deliver marketing excellence. Responsible for overall marketing vision and execution.

Minimum Education: Bachelors Minimum Experience: 8

Marketing Project Manager Manages the planning and execution of marketing consulting projects. Coordinates resources, timelines, and deliverables for marketing initiatives. Ensures effective communication between marketing teams, clients, and stakeholders. Specialized in marketing project delivery and risk management.

Minimum Education: Bachelors Minimum Experience: 4

Design Associate Supports the execution of graphic design initiatives with a focus on visual content creation, basic design elements, and brand standards implementation. Assists in developing visual assets, maintaining design files, and supporting design projects. Works under supervision to maintain design consistency and quality standards. Collaborate with team members to support design project delivery.

Minimum Education: Associates Minimum Experience: 2

Design Specialist Implement design strategies with emphasis on visual solutions, typography, and brand identity development.

Creates and manages design projects, develops visual concepts, and produces design deliverables. Analyzes design trends and prepares visual presentations. Demonstrates proficiency in design tools and creative software platforms.

Minimum Education: Associates Minimum Experience: 4

Design Lead Develops and directs graphic design strategies across multiple mediums. Leads implementation of complex design projects, ensures visual quality standards, and maintains client relationships. Provides creative direction, mentors team members, and drives innovation in design solutions. Manages resource allocation and project timelines.

Minimum Experience: 6

Design Executive Provides strategic direction for design initiatives. Develops enterprise-wide design strategies, drives creative innovation, and ensures alignment with organizational objectives. Manages high-profile design projects and leads multiple teams in delivering design excellence. Responsible for overall creative vision and execution.

Minimum Education: Bachelors Minimum Experience: 8

Design Project Manager Manages the planning and execution of graphic design projects. Coordinates resources, timelines, and deliverables for design initiatives. Ensure effective communication between design teams, clients, and stakeholders. Specializes in design project delivery and creative asset management.

Minimum Education: Bachelors Minimum Experience: 4

Management Associate Supports management consulting initiatives with focus on business process analysis, organizational assessment, and project documentation. Assists in data collection, research, and basic analysis. Works under supervision to maintain project quality and documentation standards. Collaborate with team members to support consulting project delivery.

Minimum Education: Associates Minimum Experience: 2

Management Specialist Implements management consulting strategies with emphasis on process improvement, organizational development, and change management. Creates and manages deliverables, conducts analysis, and develops recommendations. Analyzes performance metrics and prepares reports. Demonstrates proficiency in consulting methodologies and tools.

Minimum Education: Bachelors Minimum Experience: 4

Management Lead Develops and directs management consulting strategies across organizational initiatives. Leads team execution of complex consulting projects, ensures quality standards, and maintains client relationships. Provides strategic direction, mentors team members, and drives innovation in business solutions. Manages resource allocation and project timelines.

Minimum Education: Bachelors Minimum Experience: 6

Management Project Manager Manages the planning and execution of management consulting projects. Coordinates resources, timelines, and deliverables for organizational improvement initiatives. Ensures effective communication between consulting teams, clients, and stakeholders. Develops and maintains project schedules, budgets, and quality standards.

Identifies and mitigates project risks.

Minimum Experience: 4

Criteria for substitution are as follows:

Education: An associate degree will equal two (2) years of experience. A relevant bachelor’s degree will equal four

(4) years of experience. A relevant master’s degree will equal six (6) years of experience. A Doctorate will equal eight (8) years of experience.

Experience: For every year of full-time specific field experience, the person shall be credited with one year of degree qualifications.

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.