MAS - Aimereon Inc. - 47QTCA23D00D1

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

Contract Number: 47QTCA23D00D1

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Contract Period: August 22, 2023 through August 21, 2028

Aimereon, Inc.

8601 Robert Fulton Drive, Suite 120

Columbia, MD 21046-2599 Office: 443-276-4111 http://aimereon.com/

Contract administration source:

Benjamin Chou

E-mail: bchou@aimereon.com

Business size: Small business; 8(a)

Price list current as of Modification #PS-0009 effective June 12, 2025

Prices Shown Herein are Net (discount deducted)

Customer Information:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN Description 511210 Software Licenses 54151 Software Maintenance Services 54151S Information Technology Professional Services 611430 Professional and Management Development Training OLM Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

Not applicable.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

See GSA Awarded Rates.

2. Maximum Order:

SIN 511210: $500,000

SINs 54151S; 54151: $500,000.00

SIN 611430: $1,000.000.00

OLM: $250,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Worldwide.

5. Point(s) of production (city, county, and state or foreign country): Same as company address.

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None.

8. Prompt payment terms: None.

9. Foreign items (list items by country of origin): None.

10a. Time of Delivery: Specified on the Task Order and shall deliver or perform services in accordance with the terms negotiated in an agency’s order.

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor.

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor.

10d.Urgent Requirements. The Contractor will note in its price list the “Urgent

Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor.

11. F.O.B Points(s): Destination.

12a. Ordering Address(es):

Aimereon, Inc.

8601 Robert Fulton Drive, Suite 120 Columbia, MD 21046-2599

(443) 276-4111 E-mail: bchou@aimereon.com

12b.Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).

13. Payment address(es):

Aimereon, Inc. 8601 Robert Fulton Drive, Suite 120 Columbia, MD 21046-2599

(443) 276-4111 E-mail: bchou@aimereon.com

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A.

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A.

17. Terms and conditions of installation (if applicable): N/A.

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A.

18b.Terms and conditions for any other services (if applicable): N/A.

19. List of service and distribution points (if applicable): N/A.

20. List of participating dealers (if applicable): N/A.

21. Preventive maintenance (if applicable): N/A.

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A.

22b. If applicable, indicate that Section 508 compliance information is available on

Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

23. Unique Entity Identifier (UEI) number: J79XE5VNEM15.

24. Notification regarding registration in the System for Award Management (SAM)

Database: Registered. CAGE 5ZY12.

Application Security Engineer

Business Analyst

SIN 54151S LABOR CATEGORY DESCRIPTIONS

Develops and implements application security processes, including identifying application security weaknesses, developing security strategies, and performing penetration tests. Develops and implements security-related standards, policies, and procedures. Analyzes security data to identify and mitigate potential threats. Performs internal security audits, including network and physical security. Conducts external penetration tests and develops remediation plans for findings. Creates and manages risk analysis documentation. Manages the development of security metrics and reports. Manages the architecture and implementation of information security best practices.

Maintains security engineering knowledge base. Meets with customers to better understand security needs and issues. Identifies security best practices and standards. Conducts research and analysis to understand security vulnerabilities. Participates in product security research. Develops security requirements. Conducts initial security assessments of new and established software products and systems.

Minimum Education: Bachelor’s degree in a related field.

Minimum Experience: Five (5) years of experience in the field or in a related field.

Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats. Construct workflow charts and diagrams, study system capabilities, write specifications. Improve systems by studying current practices and designing modifications. Recommend controls by identifying problems and writing improved procedures. Define project requirements by identifying project milestones, phases, and elements;

forming project team; and establishing project budget. Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions. Maintain user confidence and protect operations by keeping information confidential. Prepare technical reports by collecting, analyzing, and summarizing information and trends. Contribute to team effort by accomplishing related results as needed. Validate resource requirements and develop cost-estimate models.

Conduct and coordinate financial, product, market, operational, and related research to support strategic and business planning within the various departments and programs of the client group.

Interpret, evaluate, and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision making.

Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees. Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports. Review a variety of areas including operations, purchasing, inventory, distribution, and facilities. Understand and communicate the financial and operational impact of any changes. Suggest changes to senior management using analytics to

Configuration Specialist

Cybersecurity Systems Engineer/Administrator

Cybersecurity Program Manager support your recommendations. Actively participate in the implementation of approved changes.

Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.

Minimum Experience: Two (2) years of experience in the field or in a related field.

PC spec’ing, assembly, and configuration (selection and sourcing of motherboard, CPU, GPU, etc.; assembling them into a PC; awareness of and ability to navigate BIOS). Windows installation, configuration, and basic administration (drive partitioning and formatting, Windows install, generally configuring Windows to do what we need). Light duty network administration (configuration of NAT boxes, routers, wireless access points, networked computers, and peripherals, etc.). Installation and/or configuration of various office software products. Tech support (diagnosing why customer’s system doesn’t work: network connectivity, network latency and/or throughput, malfunctioning hardware, PC configuration issues, etc.). Mobile device configuration and administration. Role orientation is 70% customer-facing IT support, 20% product development (designing and implementing IT aspects of our products), 10% internal IT support.

Minimum Education: High school diploma or equivalent.

Minimum Experience: One (1) year of experience in the field or in a related field.

Manages, coordinates, and establishes priorities for complete life cycle of IT projects including the planning, design, programming, testing, and implementation of solutions designed to meet the project requirements. Determines project needs and acquires resources required for the success of the project. Designs project plans that identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel. Utilizes agile methodologies to initiate, plan, execute, monitor, and close projects. Defines the project scope and schedule, breaking large projects into manageable sequences and enabling the team to turnaround tasks more quickly. Directs technological research by studying organization goals, strategies, practices, and user projects.

Identifies and eliminates potential roadblocks and risks to the plan. Manages, coordinates, and motivates project teams. Allocates the appropriate personnel, processes, and tools to improve efficiency and effectiveness in attaining the project goals. Develops procedures, processes, and templates to enable practice solutions and methodologies. Defines strategy and requirements to achieve successful rollout. Implements creative business and technology solutions.

Minimum Experience: Ten (10) years of experience in the field or in a related field.

Covers cyber security, information assurance, and compliance design, integration, implementation, modification, and coordination of the installation, testing, operation, and disposition of hardware and software systems. Functions may include conducting analyses, developing functional and

Database Engineer Subject Matter Expert (SME)

Information Security Officer technical requirements and specifications, documentation, monitoring the availability, serviceability, and recoverability of installed technology security systems, implementing cyber security procedures and tools, maintaining systems configuration, managing the installation and integration of system patches updates, and enhancements, and ensuring the rigorous application of information security/information assurance policies, principles, and practices.

Minimum Education: Associate’s degree (or equivalent) in a related field.

Performs standard administration tasks, such as backup and recovery, disaster recovery, patching, upgrades, installation, configuration, and meeting performance service-level agreements.

Collaborates with other disciplines on implementing database solutions and recommends and performs standard administration tasks. Coordinates the architecting of complex database and data warehouse infrastructure solutions that meet business needs, including planning, designing, construction, execution, and maintenance. Manages and oversees activities of employees engaged in supporting the organization’s database administration activities.

Minimum Education: Master’s degree (or equivalent) in a related field.

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system.

Answers questions, applying knowledge of computer software, hardware, systems, and procedures.

As needed, performs incident management activities for categorizing and entering tickets into the tracking systems. Supports triage meetings with the stakeholders to coordinate and collect additional information relevant to the issues identified by the end user. Receives telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, email, or operating systems. Supervises and coordinates activities of Help Desk Technicians or Representatives engaged in assisting computer users with hardware and software questions and problems; fields telephone calls and email messages from customers seeking guidance on technical problems, diagnosing nature of problems, and assisting customers through problem-solving steps. Establishes scripts, procedures, and templates used by the Help Desk team to perform daily activities. Manages a team of Help Desk support staff.

Coordinates the continuous development, implementation and updating of security and privacy policies, standards, guidelines, baselines, processes and procedures in compliance with local, state and federal regulations and standards. Develops and manages the frameworks, processes, tools, and consultancy necessary for IT to properly manage risk and to make risk-based decisions related

Help Desk SME

Lead SME/Instructional Systems Design (ISD)

Lead Software Engineer

Network Engineer SME to IT activities. Proactively identifies and mitigates IT risks and responds to observations identified by third-party auditors or examiners while assisting in the development of periodic reports and dashboards presenting the level of controls compliance and current IT risk posture. Assists IT managers and staff with the audits and facilitate management response and remediation efforts.

Ensures overall IT compliance with regulatory requirements through proactive planning and communication, ownership, and relationships. Identifies acceptable levels of residual risk and assist with action plans, policy, and procedural changes for risk mitigation. Provides strategic recommendations to key IT projects to help improve project results, quality of deliverables, risk optimization, security processes, and compliance with regulations.

Minimum Education: Bachelor’s degree (or equivalent) in a related field.

Functional lead over the entire project. Responsible for supporting organization and program planning for the project, development of Program Cost Estimates, development of Program key milestones and schedules, and supervising contractor ISD personnel assigned to the project. Leads ISD participation in Quality Management processes, Configuration Control processes, and Risk Management processes.

Minimum Experience: Eight (8) years of experience in the field or in a related field.

Software engineering/IT technical lead over the entire project. Responsible for supporting organization and program planning for the project, supporting development of Program Cost Estimates, and supporting development of Program Key milestones and schedules. Responsible for supervising contractor software engineering/IT personnel assigned to the project. Leads software engineering/IT participation in Quality Management processes, Configuration Control processes, and Risk Management processes.

Manages and performs maintenance on the existing computer network systems and services, including local area networks, wide area networks, intranets, and the Internet, providing analytical, technical, and administrative support. Plans, designs, and evaluates new and existing computer network systems and services, including local area networks, wide area networks, intranets, and the internet, providing analytical, technical, and administrative support. Plans, oversees, develops, and implements network policies and procedures and ensures network integrity as maintenance and modification projects to existing applications are undertaken. Manages the testing and analysis of all network components including complex software, hardware, and transmission systems.

Recommends corrective actions to ensure high quality, efficient network performance. Reviews report of computer and peripheral equipment production, malfunction, and maintenance to ascertain costs and plan operating changes within department. Manages, coordinates, and oversees

Project Manager

Proposals Coordinator II

Senior ISD/SME activities of employees engaged in supporting the organization’s telecommunications and PC network activities, including documentation, administration, technical services, and procurement.

Manages and oversees all aspects of a technology project to ensure it is completed on time and within budget. Manages scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables. Prepares reports for upper management regarding status of project.

Possesses strong knowledge of technology. Contributes to moderately complex aspects of a project. Works independently and collaboratively.

Accomplishes work requirements by orienting, training, assigning, scheduling, and coaching employees. Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; and identifying work-process improvements.

Meets cost standards by monitoring expenses and implementing cost-saving actions. Updates job knowledge by participating in educational opportunities and reading professional publications.

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Minimum Experience: One (1) year of experience in the field or in a related field.

Analyze, design, and develop tests and test-automation suites. Design and develop a processing platform using various configuration management technologies. Test software development methodology in an agile environment. Provide ongoing maintenance, support, and enhancements in existing systems and platforms. Collaborate cross-functionally with data scientists, business users, project managers, and other engineers to achieve elegant solutions. Provide recommendations for continuous improvement. Work alongside other engineers on the team to elevate technology and consistently apply best practices.

Minimum Education: High school diploma or equivalent.

Minimum Experience: Two (2) years of experience in the field or in a related field.

Provides ISD/SME functional support for requirements, development, testing, documentation, and training of specialized AIM functional capabilities. Supports ISD/SME lead in organization and program planning for the project. Participates in Quality Management processes, Configuration Control processes, and Risk Management processes.

QA Engineer

Senior Software Engineer

Software Engineer

Minimum Experience: Six (6) years of experience in the field or in a related field.

Engineer large complex computer systems and/or networks. Apply theories and principles of science or mathematics to the design of hardware, operating systems, networks, and processes to solve technical problems. Systems may involve multiple protocols and interfaces, satellite communications, digital or fiber optic networks, etc. Plan designs or redesign of systems, management, and coordination. Test and analyze all elements of the network facilities including power, software, communications devices, lines, modems, and terminals. Ensure the overall integration of the enterprise network. Monitor and control the performance and status of network resources. Utilize software and hardware tools, identify and diagnose highly complex problems and factors affecting network performance. Work with end-user groups to identify technical solutions to business problems or inefficiencies. Evaluate existing analysis; design and develop tests and test-automation suites. Design and develop a processing platform using various configuration management technologies. Test software development methodology in an agile environment. Provide ongoing maintenance, support, and enhancements in existing systems and platforms. Collaborate cross-functionally with data scientists, business users, project managers, and other engineers to achieve elegant solutions. Provide recommendations for continuous improvement. Work alongside other engineers on the team to elevate technology and consistently apply best practices for systems and/or user needs and makes recommendations. May require certification in specific applications. Typically reports to the head of a unit/department. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group.

Work with end-user groups to identify technical solutions to business problems or inefficiencies.

Evaluate existing analysis; design and develop tests and test-automation suites. Design and develop a processing platform using various configuration management technologies. Test software development methodology in an agile environment. Provide ongoing maintenance, support, and enhancements in existing systems and platforms. Collaborate cross-functionally with data scientists, business users, project managers, and other engineers to achieve elegant solutions.

Provide recommendations for continuous improvement. Work alongside other engineers on the team to elevate technology and consistently apply best practices for systems and/or user needs and makes recommendations. May require certification in specific applications. Typically report to the head of a unit/department. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group.

Minimum Experience: Three (3) years of experience in the field or in a related area.

System Administrator SME

System Architect (Software/Data/Database) SME

Administers and provides overall support and maintenance of applications, operating systems, and network connectivity. Evaluates system performance daily to ensure adequate response times for production applications. Establishes and documents procedures to ensure data integrity including system fail-over and backup/recovery. Acquires, configures, and maintains servers for development work, internal and customer testing, and production environments. Maintains software updates, designs and implements new system structures, and tracks and monitors server usage and up time. Evaluates system performance daily to ensure adequate response times for production applications. Administers, designs, implements, supports, and maintains operations for an organization’s IT, applications, network components, and VMware environment infrastructure.

Oversees performance tuning and monitors performance of server systems, including uptime, failover, anti-viral, and anti-spamming. Plans, implements, administers, and optimizes company servers and network infrastructures to achieve high performance of the various supported business applications. Sets up and maintains fault tolerances and monitors and manages accounts. Sets up environment, equipment, public and/or private cloud systems, understanding and depending on type of workload, and deploys them in an automated way; and monitors, moves, and alters the systems using a prescribed methodology. Establishes and implements standards for cloud operations according to specifications and parameters. Supports a multi-discipline environment across various platforms and capabilities. May manage a team or enterprise team.

Analyzes data models to ensure they are efficient for developing proper analysis. Supports all aspects of the architectures needed for the operational, technical, and informational. Discerns customer requirements and confirms models address them. Develops and explains IT solutions based on the enterprise’s strategic business or technical requirements. Defines the approach for structuring each application, including determining appropriate use of technology solutions.

Defines and validates technical requirements and architecture quality attributes. Designs high-quality architectures, and drives architecture activities that are aligned to organization requirements set by leadership on behalf of stakeholders and are consistent with enterprise architectural standards. Designs and maintains DevOps infrastructure. Manages IT applications projects, including the design, development, and implementation of components of the IT architecture. Develops and communicates architectural proposals for various projects and initiatives. Develops and coordinates IT strategy and oversees implementation of integrated systems. Analyzes organization’s business requirements for database design and executes changes to database as required. Designs, develops, and implements infrastructure to provide highly complex, reliable, and scalable databases to meet the organization’s objectives and requirements.

Analyzes organization’s business requirements for database design and executes changes to the database as required. Maintains and evaluates company’s current equipment. Designs, develops, implements, utilizes, and conforms to enterprise information technology, cloud architecture application solutions, strategies, processes, and standards, focusing on expertise in cloud technologies. Collaborates with business owners, analysts, engineers, development teams, and infrastructure services to define, establish, and communicate application and data architecture standards, policies, and directions. Designs, validates, and implements scalable system infrastructure such as servers and databases. Evaluates and analyzes complex systems architecture for performance and efficiency improvements. Designs, develops, and implements infrastructure to provide highly complex, reliable, and scalable databases to meet the organization’s objectives and requirements.

Oversees engineering activities supporting the organization’s information systems being developed, modified, or operational. Plans, designs, develops, evaluates, tests, and integrates an organization’s systems infrastructure, including the implementation and design of hardware and software. Oversees engineering activities of an organization's information systems. Assures that the system meets the stability, integrity, and efficient operation requirements in accordance with the approved specifications. Provides support for acquisition documentation development, milestone reviews, and key operational/test events. Verifies that the system is being maintained and is optimized once operational. Oversees the Systems Engineering staff and activities of an organization’s information systems. May provide support to, reviews, maintains, and optimize all networked software and associated operating systems. Oversees systems engineering team.

Executes and manages risk assessments and develops mitigation strategies. Plans the cost, schedule, and execution plan for the projects. Develops and reviews technical performance metrics. Manages large complex projects with multiple system components and subcomponents.

SIN 541611 LABOR CATEGORY DESCRIPTIONS

Provide program leadership and vision; developing and managing a clear and detailed program plan; managing multiple projects and applying common standards and processes to the execution of projects. Provide guidance and direction in multiple tasks across several functional areas and including the use of different technologies. Responsible for the effective management of funds and personnel, and is accountable for the quality and timely delivery of contractual items. Coordinate between project managers and the scheduling and tracking of projects. Monitor program progress, issues, risks and reports. Oversee and manage program budget and contract administration. Serve as the primary point of contact to the CO and COR on all matters. Provide supervision and guidance to personnel as appropriate.

Prepare and/or give presentations and briefings. Possess strong interpersonal and customer service skills. Have strong problem-solving skills and be able to quickly address and resolve a variety of issues. Operate within client guidance, contractual limitations, and Company business and policy directives. Serve as focal point of contact with client on program activities. Ensure that all required resources including manpower, production standards, computer time, and facilities are available

System Engineer SME

Program Manager

Senior Consultant

Consultant for program implementation. Manage program consisting of multiple projects including project identification, design, development and delivery. Confers with project manager to provide technical advice and to assist with problem resolution. Participate in contract negotiations.

Minimum Experience: Eight (8) years of experience in the field or in a related area.

Leads the project or multiple tasks and retains overall responsibility for performance including cost, schedule, deliverables and contractual compliance. Provides the interface to the customer and other project leaders. May work under a Program Manager for multiple projects. Identifies, acquires, and utilizes company resources to achieve project technical objectives. Establishes priorities, task assignment and completion. Ensures quality and productivity standards are maintained while meeting project/client deadlines and budget constraints. Serves as the client liaison on all project matters. Performs a quality assurance role and ensures timely delivery of all specified deliverables. Identifies all task responsibilities and reports any changes or suggestions accordingly to a senior Project Manager or Program Manager. Supervises the training of new personnel under the project to assure compliance with government regulations, codes, and Company policy and procedures. Participates in contract negotiations.

Minimum Experience: Five (5) years of experience in the field or in a related area.

Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.

Applies process improvement and re-engineering methodologies and principles to conduct process modernization projects. Functions include activity and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements.

Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer. Applies intensive and diversified knowledge of engineering and practices in broad area of assignments. May be under the supervision and direction of a Project Manager.

Technical Writer/Editor

Data Analyst

Senior Data Analyst

Minimum Experience: Five (5) years of experience in the field or in a related area.

Performs technical data work using both standard and non- standard analysis, design, and requirements definition, determines customer requirements for the final program or analyzes problems in terms of such factors as user requirements, processing turn-around time requirements, input and output checking, and overall problem- schedule requirements. May provide advice on computer system design configurations, procedural and technical aspects of automated records.

Responsibilities also include: Data Acquisition, Compilation and Analysis Support; Electronic Reporting, Data Dissemination Support; System Maintenance, Modification and Technical Support.

Provides highly technical and specialized data support and solutions to complex operations research challenges. Performs analyses, studies, and reviews project life cycle activities. Performs quantitative studies of system performance and workflow metrics, including the economic costs and benefits of work processes; and evaluates problems analytically and systematically, then recommends appropriate corrective actions.

Minimum Experience: Four (4) years of experience in the field or in a related area.

Collects and analyzes applicable technical documentation. Organizes material and writes descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommended revisions or changes in scope, format, content, and methods of reproduction and binding. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. Uses automated tools, including computer terminal and word processing or desktop publishing software in performing assigned duties. May coordinate the production and distribution of material.

Minimum Experience: Three (3) years of experience in the field or in a related area.

Graphic Designer

Documentation Specialist

Training Specialist

Project Analyst

Provides desktop publishing services for the production of hardcopy material. Produces graphic materials for use in publications, presentations, and informational materials. Evaluates hardware and software products to be used for desktop publishing, computer graphics, and document production, and makes recommendations for procurement. Troubleshoots problems with hardware and software used for desktop publishing. Reviews documentation for technical completeness, accuracy and user understanding prior to publication.

Responsible for documentation including directing the work of others in the accomplishment of assigned documentation work. Collects and analyzes technical literature available. Organizes material and writes descriptive copy according to establish standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. Uses automated tools, including computer terminal and word processing or desktop publishing software in performing assigned duties. May coordinate the production and distribution of material.

Develops and provides lesson plans, course outlines, and classroom materials to support presentations and/or instruction on business and technical subject matter. Provides stand-up course instruction as well as develops supporting curriculum materials.

Participates in the analysis of functional business applications for functional activities. Assists in the development of block diagram and logic flow charts. Translates detailed design project documentation. Reviews policy and project specifications to ensure compliance and technical accuracy. Helps to prepare required documentation, including presentations and training documentation. Examines project timelines to reduce operating costs and improve efficiency.

Minimum Experience: Two (2) years of experience in the field or in a related area.

SIN 611430 LABOR CATEGORY DESCRIPTIONS

Document Specialist I

Document Specialist II eLearning Developer II eLearning Developer I

Prepares or maintains systems, programming, operations, process, and other documentation and artifacts with adherence to Section 508 requirements. May act as 508 compliance project lead for large projects.

Minimum Experience: None.

large projects.

Minimum Experience: Four (4) years of experience in the field or in a related area.

large projects.

artifacts. Works across most phases of documentation. May support adherence with Section 508 requirements. May act as project leader for large projects.

Minimum Education: Bachelor’s degree (or equivalent) in a related field.

Minimum Experience: Five (5) years of experience in the field or in a related area.

Collaborates with other resources to design and develop custom eLearning initiatives. Designs and develops online courses. Creates and modifies visual designs. Implements course layouts and pages with a focus on usability and ease of use.

Collaborates with other resources to design and develop custom eLearning initiatives. Designs and develops online courses. Creates and modifies visual designs. Implements course layouts and

508 Document Specialist I

508 Document Specialist II eLearning Developer III

ISD I

ISD II

ISD III

Multimedia Designer I

Multimedia Designer II pages with a focus on usability and ease of use. Mentors junior staff.

Collaborates with other resources to design and develop custom eLearning initiatives. Designs and develops online courses. Creates and modifies visual designs. Implements course layouts and pages with a focus on usability and ease of use. Mentors junior staff and may act as project lead for larger projects.

Supports the design and development of complex training solutions. Promotes innovation in training and curriculum development methods and procedures.

Designs innovative learning products that are instructionally sound and accurate and that engagingly convey content. Conduct pilot tests, implements, and assesses training curricula and procedures. Mentor junior staff.

Designs innovative learning products that are instructionally sound and accurate and that engagingly convey content. Conduct pilot tests, implements, and assesses training curricula and procedures. Leads the development and delivery of training courses and mentor’s junior staff.

Responsible for the creation of visual graphics for use in various projects and output formats.

Executes graphic projects and assists in coordination of all graphic production scheduling.

Interfaces with users to determine scope of project and best graphic medium.

Minimum Education: High school diploma (or equivalent).

Professional Narrator

Program Manager

Responsible for the creation of visual graphics for use in various projects and output formats.

Executes graphic projects and assists in coordination of all graphic production scheduling.

Interfaces with users to determine scope of project and best graphic medium and mentor junior staff.

Records audio narrations for training products, courseware, and other audiovisual products.

Minimum Education: High school degree (or equivalent).

Responsible for all aspects of a program. Oversees the development of detailed work plans, schedules, project estimates, resource plans, and status reports. Ensures adherence to quality standards and reviews project deliverables. Provides technical and analytical guidance to the project team. Recommends and takes action to direct the analysis and resolution of problems.

Minimum Education: Bachelor’s degree.

Responsible for all aspects of a defined project and oversees the execution of deliverables within a project scope. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Ensures adherence to quality standards and reviews project deliverables. Provides technical and analytical guidance to the project team. Recommends and takes action to direct the analysis and resolution of problems.

Minimum Education: Master’s degree.

Supports the evaluation and review of work products against specified requirements. Conducts formal and informal reviews to ensure high-quality delivery. Uses defined QA plans to guide efforts. Recommends methods to optimize processes.

Evaluates and reviews work products against specified requirements. Conducts formal and informal reviews to ensure high-quality delivery. Develops QA plans to guide efforts.

Quality Assurance Specialist I

Quality Assurance Specialist II

SME I

SME II

Technical Editor I

Technical Editor II

Technical Writer I

Technical Writer II

Recommends and implements methods to optimize processes.

Minimum Experience: Ten (10) years of experience in the field or in a related area.

Offers domain expertise in a subject, topic, or field and significant, proven experience in area of expertise. Evaluates and applies new methodologies for problem resolution while ensuring that solutions are in compliance with requirements.

Offers domain expertise in a subject, topic, or field and significant, proven experience in area of expertise. Evaluates and applies new methodologies for problem resolution while ensuring that solutions are in compliance with requirements.

Minimum Education: PhD or equivalent experience.

Verifies documentation and other artifacts for spelling, grammar, content, and format. May also be responsible for maintaining a style guide. Suggests revisions to the style guide as appropriate.

Prepares and edits documents and other key project artifacts, tailors materials to target audiences, ensures the quality control of output formats, and oversees preparation of artifacts for client review.

Writes a variety of technical articles, reports, brochures, manuals, and other artifacts for documentation for a wide range of uses. Coordinates the display of graphics and the production of the document. Ensures content is appropriate for defined audiences.

Technical Writer III

Training Lead I

Writes a variety of articles, reports, brochures, manuals, and other artifacts for documentation for a wide range of uses. Coordinates the display of graphics and the production of the document.

Ensures content is appropriate for defined audiences. Reviews the work of and mentors junior staff.

Writes a variety of articles, reports, brochures, manuals, and other artifacts for documentation for a wide range of uses. Coordinates the display of graphics and the production of the document.

Ensures content is appropriate for defined audiences. Reviews the work of and mentors junior staff.

Oversees the design and development of high-quality training products that meet a variety of learning objectives. Responsible for stakeholder communication, staff mentorship and supervision, and other functions that result in the delivery of highly interactive learning solutions. May coordinate the development and delivery of multiple training courses concurrently.

Minimum Experience: Eight (8) years of experience.

541210 GSA LABOR CATEGORY RATES

SIN Description Rate Year 1

511210-Software Publishers

LEAD™ (Standard) Software License* License management is assigned to an administrator of the system; can re-assign licenses as needed.

Includes: License of use annually. Maintenance (patch) upgrades and new versions of LEAD released during the licensing period. Support is limited to use of online help and FAQs. Technical support email for installation support and report of bugs only.

$1,769.51

54151-Software Maintenance Services

Software Maintenance Services $584.22

54151S GSA LABOR CATEGORY RATES

SIN Labor

Category/Service

GSA

Hourly Rate Year 1

GSA

Hourly Rate Year 2

GSA

Hourly Rate Year 3

GSA

Hourly Rate Year 4

GSA

Hourly Rate Year 5

54151S Project Manager $130.37 $137.15 $144.28 $151.79 $159.68 54151S Lead Software Engineer $135.39 $142.43 $149.83 $157.62 $165.81 54151S Senior Software

Engineer $120.33 $126.59 $133.17 $140.09 $147.38

54151S Software Engineer $99.03 $104.18 $109.60 $115.30 $121.30 54151S Lead SME/ISD $129.37 $136.10 $143.17 $150.62 $158.45 54151S Senior ISD $123.79 $130.23 $137.00 $144.12 $151.62 54151S Business Analyst $95.26 $100.22 $105.43 $110.91 $116.68 54151S QA Engineer $114.32 $120.26 $126.52 $133.10 $140.02 54151S Configuration Specialist $56.42 $59.36 $62.44 $65.68 $69.10 54151S Proposals Coordinator II $61.79 $65.01 $68.39 $71.95 $75.69 54151S Application Security

Engineer $164.58 $173.14 $182.15 $191.62 $201.58

54151S Cybersecurity Program Manager

$164.58 $173.14 $182.15 $191.62 $201.58

54151S Cybersecurity Systems Engineer/Administrator

$142.64 $150.06 $157.85 $166.07 $174.70

54151S Database engineer SME $203.49 $214.07 $225.20 $236.91 $249.23 54151S Help Desk SME $131.67 $138.52 $145.72 $153.30 $161.27 54151S Information Security

Officer $189.52 $199.38 $209.74 $220.64 $232.12

54151S Network Engineer SME $203.49 $214.07 $225.20 $236.91 $249.23 54151S System Administrator

SME

$170.57 $179.44 $188.77 $198.58 $208.91

54151S System Architect (Software/Data/Databas

e) SME

$221.44 $232.96 $245.07 $257.81 $271.22

54151S System Engineer SME $214.46 $225.61 $237.34 $249.68 $262.67

SIN 611430 GSA LABOR CATEGORY RATES

SIN Labor

Category/Service

GSA

Hourly Rate Year 1

GSA

Hourly Rate Year 2

GSA

Hourly Rate Year 2

GSA

Hourly Rate Year 2

GSA

Hourly Rate Year 2

611430 508 Document Specialist I

$79.80 $83.95 $88.31 $92.91 $97.73

611430 508 Document Specialist II

$69.82 $73.45 $77.27 $81.29 $85.52

611430 Document Specialist I $59.85 $62.96 $66.24 $69.68 $73.31 611430 Document Specialist

II

$67.83 $71.36 $75.06 $78.96 $83.07

611430 eLearning Developer I

$99.75 $104.94 $110.40 $116.14 $122.18

611430 eLearning Developer

II

$109.72 $115.43 $121.43 $127.75 $134.39

611430 eLearning Developer

III

$123.69 $130.12 $136.89 $144.00 $151.49

611430 ISD I $99.39 $104.55 $109.99 $115.72 $121.73

611430 ISD II $117.27 $123.37 $129.78 $136.53 $143.64

611430 ISD III $136.65 $143.76 $151.23 $159.10 $167.38

611430 Multimedia Designer

I $89.77 $94.44 $99.35 $104.51 $109.94

611430 Multimedia Designer

II

$129.67 $136.41 $143.51 $150.97 $158.82

611430 Professional Narrator $121.69 $128.02 $134.68 $141.68 $149.05 611430 Project Manager $183.54 $193.08 $203.11 $213.67 $224.79 611430 Program Manager $191.52 $201.47 $211.95 $222.97 $234.57 611430 Quality Assurance

Specialist I $94.87 $99.81 $105.00 $110.46 $116.20

611430 Quality Assurance Specialist II

$103.74 $109.13 $114.80 $120.77 $127.04

611430 Subject Matter Expert I

$198.50 $208.82 $219.68 $231.10 $243.12

611430 Subject Matter Expert

II

$224.43 $236.10 $248.38 $261.30 $274.89

611430 Technical Editor I $89.87 $94.55 $99.47 $104.63 $110.08 611430 Technical Editor II $100.25 $105.46 $110.94 $116.72 $122.78 611430 Technical Writer I $85.78 $90.25 $94.94 $99.88 $105.07 611430 Technical Writer II $119.70 $125.92 $132.47 $139.37 $146.61 611430 Technical Writer III $134.66 $141.66 $149.03 $156.78 $164.93 611430 Training Lead I $117.27 $123.37 $129.78 $136.53 $143.64

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.