MAS - Techchange, Inc. - 47QTCA23D00B4

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering informa�on, terms and condi�ons, up-to-date pricing, and the op�on to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Mul�ple Award Schedule

FSC Group: Informa�on Technology; Professional Services FSC Class: U012, R499, R704

Contract number: 47QTCA23D00B4

For more informa�on on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract period: July 12, 2023 - July 11, 2028

TechChange Inc., 2001 13th St., NW, 3rd Floor, Washington, DC 20009

301-448-2163 htps://www.techchange.org/

Contract Administrator:

Kristy Brit

Phone: 301-448-2163 Fax: 301-448-2163 kristy.brit@techchange.org

Business size: Small

Price list current as of Modifica�on #PS-0004 effec�ve Sep 21, 2023

Prices Shown Herein are Net (discount deducted) https://www.techchange.org/ https://www.techchange.org/

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descrip�ons and awarded price(s).

SINs Recovery SIN Title

561920 561920RC Conference, Mee�ng, Event and Trade Show Planning Services

611420 611420RC Informa�on Technology Training

611430 611430RC Professional and Management Development Training

OLM OLMRC Order-Level Materials (OLM’s)

1b. Iden�fica�on of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quan�ty/dollar volume, prompt payment, or any other concession affec�ng price.

Those contracts that have unit prices based on the geographic loca�on of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4

1c. If the Contractor is proposing hourly rates, a descrip�on of all corresponding commercial job �tles, experience, func�onal responsibility and educa�on for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 4

2. Maximum order:

SINs Maximum Order

561920 $1,000,000

611420 $250,000

611430 $1,000,000

OLM $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Worldwide

5. Point(s) of produc�on (city, county, and State or foreign country). 2001 13th St., NW, 3rd Floor, Washington, DC 20009

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quan�ty discounts. None

8. Prompt payment terms. Informa�on for Ordering Offices: Prompt payment terms cannot be nego�ated out of the contractual agreement in exchange for other concessions. Net 30 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) To Be Determined at the Task Order level

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. To Be Determined at the Task Order level

10c. Overnight and 2-day delivery. To Be Determined at the Task Order level

10d. Urgent Requirements. To Be Determined at the Task Order level

11. F.O.B. point(s). Des�na�on

12a. Ordering address(es). 2001 13th St., NW, 3rd Floor, Washington, DC 20009

12b. Ordering procedures: For supplies and services, the ordering procedures, informa�on on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisi�on Regula�on (FAR) 8.405-3.

13. Payment address(es). 2001 13th St., NW, 3rd Floor, Washington, DC 20009

14. Warranty provision. Standard Commercial Warranty Terms & Condi�ons

15. Export packing charges, if applicable. Not Applicable

16. Terms and condi�ons of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and condi�ons of installa�on (if applicable). Not Applicable

18a. Terms and condi�ons of repair parts indica�ng date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and condi�ons for any other services (if applicable). Not Applicable

19. List of service and distribu�on points (if applicable). Not Applicable

20. List of par�cipa�ng dealers (if applicable). Not Applicable

21. Preven�ve maintenance (if applicable). Not Applicable

22a. Special atributes such as environmental atributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Sec�on 508 compliance informa�on is available on Electronic and Informa�on Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other loca�on.) The EIT standards can be found at: www.Sec�on508.gov/.

Not Applicable

23. Unique En�ty Iden�fier (UEI) number. JTHGEL3JN375

24. No�fica�on regarding registra�on in System for Award Management (SAM) database. Contractor registered and ac�ve in SAM

Service/Training Course Rates

Special Item Number Service/Training Course Title GSA Price (including IFF) 561920 Virtual & Hybrid Event Pla�orm

Styling, Configura�on & Training $789.92

561920 Virtual & Hybrid Event Pla�orm Setup

$4,937.03

561920 Virtual & Hybrid Event User Costs

$2.96

561920 Virtual & Hybrid Event: General Produc�on

$789.92

561920 Virtual Event Content Produc�on

$789.92

561920 Virtual Event Live Networking Session

$592.44

561920 Mul�-Lingual & Accessible Content Produc�on

(OPTIONAL ADD-ON)

$789.92

561920 Virtual & Hybrid Event Support $789.92 611420 Digital Health: Planning Na�onal

Systems online course – Blended modality

$27,449.87 http://www.section508.gov/ http://www.section508.gov/

611420 Digital Health: Planning Na�onal Systems online course - Synchronous modality

$26,684.63

Labor Category Rates

Special Item Number Labor Category Title GSA Price (including IFF) 611430

Project Coordinator

$78.21

Account Associate, Curriculum Specialist

$108.61

Account Manager, Learning Strategy

$144.58

Sr. Account Manager, Learning Strategist

$155.02

Facilitator/Trainer I

$142.34

Facilitator/Trainer II

$262.19

Director of Educa�on

$224.43

VP of Delivery and Customer Success

$240.78

Visual Designer

$94.82

Crea�ve Director

$144.19

E-learning Interac�vity Designer

$207.24

Advisor

$172.80

Senior Advisor

$296.22

Data Analyst

$172.80

Service/Training Course Descrip�ons

Service/Training Course Title Service/Training Course Descrip�on Unit of Issue

Virtual & Hybrid Event Pla�orm Styling, Configura�on & Training

STANDARD-Pla�orm style guide (Complete style packet for integrated branding: fonts, colors, graphics, and assets for use across virtual pla�orm);

STANDARD-Tech planning and support (Dedicated tech support (one day per event) and addi�onal day before and a�er); STANDARD-Onboarding Training and Walkthrough for Admins (Pla�orm admin training for partners); OPTIONAL-Custom API Integra�ons (Custom API integra�ons with other systems and tools (via Zapier) such as abstract management system).

Typical LOE ranges from 8 to 25 days, depending on event dura�on and op�onal services implemented.

Daily

Virtual & Hybrid Event Pla�orm Setup

TechChange pla�orm set-up for managing registra�ons, payments, sponsors, agenda, session organizers, speakers, and other conference details. Includes custom URL.

Task

Virtual & Hybrid Event User Costs

Bulk event discount. Usual per-user cost is $3-5 monthly. Pla�orm access for 1 year. Billed in arrears based on actual users who atend. Can go over or below at same rate.

Per User

Virtual & Hybrid Event: General Produc�on

STANDARD-Produc�on Templates (Mo�on graphics background for high produc�on, lower thirds and slides); STANDARD-Light Post-Event Archiving and Edi�ng (Light post produc�on to standardize branding and streamline event); OPTIONAL-Full Post Produc�on & Edi�ng (Full post produc�on on high-level plenary and panel sessions); OPTIONAL-3D Plenary Set (Includes costs for crea�on of 1 new virtual space to house the event host and/or opening keynote speaker. Space can be visually linked to the 3D space suggested for the 3D gallery or poster session); OPTIONAL3D Set Green Screen Kit Rental (Green screen kit rental to be shipped directly to each presenter speaking at the 3D plenary session. Includes green screen, lights, HD webcam and lavalier mic. Assumes US address); OPTIONAL-Virtual Green Room Support (Setup and staffing for secure virtual green room for high level panelists and speakers to connect prior to speaking engagements);

OPTIONAL-Live Polling with Real-Time Dashboards (Set-up and tes�ng of polls and real-�me data visualiza�on on event pla�orm). Typical LOE ranges from 22 to 66 days, depending on event dura�on and op�onal services implemented.

Daily

Virtual Event Content Produc�on

STANDARD-Remote Session Produc�on: High Produc�on (60minute high produc�on live TV-style broadcast featuring from 1 to 5 remote speakers; requires 3 persons per session: Producer, Show Runner, and TC event staff) to mix the feeds, apply branded graphics, and stream to the TechChange pla�orm; Includes all remote tes�ng, planning, show flow, equipment); STANDARDRemote Session Produc�on: Standard Produc�on (60-minute standard-level produc�on requiring one technical moderator per session, can be streamed to TechChange pla�orm or held in Zoom internal workshops, includes live streaming and access to Zoom or Teams license); STANDARD-Pre-recorded Content Management (Uploading and tagging of pre-recorded content to be incorporated into the event agenda/show flow); OPTIONAL-Pre-recorded Content Produc�on (Recording of lightning talks, promo�onal content, and/or sessions for speakers with scheduling conflicts on the live event day); OPTIONAL-Exhibit or Poster Gallery Setup (Uploading and organiza�on of exhibitor or presenter images or videos into Discussion Thread pla�orm feature); OPTIONAL-Live

Daily

Networking Support (Technical support for custom networking integra�on using Social Hour for exhibitor virtual tables and lounges); OPTIONAL-Invite- Only Sessions (Configura�on of invite-only sessions wherein sessions will show up by default on the invited users' agenda). Typical LOE ranges from 12 to 60 days, depending on event dura�on, number and produc�on level of sessions, and op�onal services implemented.

Virtual Event Live Networking Session

Set-up direct cost for video networking tables via so�ware integra�on. Cost is per 100 users per hour.

Per 100 Users Per Hour

Mul�-Lingual & Accessible Content Produc�on (OPTIONAL

ADD-ON)

OPTIONAL-Mul�plingual Pla�orm Set-up (Set-up of pla�orm to accommodate addi�onal language. Note: cost of transla�on not included;

transla�ons of all content must be provided by partner; OPTIONAL- Interpreta�on Op�miza�on (Required if mul�lingual interpreta�on will be used during event; includes produc�on tes�ng with interpreters to ensure high quality of delivery); OPTIONALCap�oning Op�miza�on (Required if stenography for cap�ons will be used during event; includes produc�on tes�ng with stenographers to ensure high quality of delivery); OPTIONAL- ASL Op�miza�on (Required if ASL interpreta�on will be used during event;

includes produc�on tes�ng with ASL interpreters to ensure high quality of delivery); Typical LOE ranges from 8 to 80 days, depending on event dura�on, number and produc�on level of sessions, and op�onal services implemented. Direct service provider costs for mul�lingual interpreta�on, stenography, or ASL interpreta�on not included, but can be procured if desired.

Daily

Virtual & Hybrid Event Support STANDARD-Weekly Planning Mee�ngs and Project Management (Includes planning, execu�on, and follow-up for mee�ngs.

Es�mate is 2 staff for 0.5 days per week); STANDARDRegistra�on / Applica�on Management (Crea�ng and upda�ng applica�on process, se�ng up categories, monitoring early applicants and upda�ng. Se�ng �cket types. Paid / unpaid op�ons);

STANDARD-Par�cipant Communica�on Management (Support for sending customized emails and communica�on outreach to par�cipants before during and a�er event);

OPTIONAL-Marke�ng Packet and Promo�on (Graphics and social media copy for promo�on of event. TechChange can also promote event through their channels); STANDARD-Security, Code of Conduct, and Con�ngency Planning (Community content guidelines, standard security procedures, a detailed plan of ac�on for training each volunteer and all partner staff);

STANDARDHelp Desk Management (Help desk chat support; manage modera�on for discussion forums for dura�on of event); OPTIONAL- Premium Live Tech Support (Two dedicated representa�ves from tech team available during en�re event); STANDARD-Speaker Briefing Webinar/Video (Webinar for speakers, demonstra�ng how they will log in to present during the event and the types of technical support offered during live sessions, as well as an overview of the pla�orm and how par�cipants will access their sessions. Recorded to make available for those who cannot atend live);

OPTIONAL-Speaker Consulta�ons (Consulta�on for speakers with TC Educa�on team on how to design and deliver engaging sessions (per speaker or session). Applicable for speakers in Standard sessions only); STANDARD-Live Event Dashboard, Data

Daily

Visualiza�ons & Basic Report (Real-�me data from pla�orm, crea�ng interac�ve dashboard with graphics and visuals for publica�on; basic event report in PPT format); OPTIONAL-Strategic Idea�on Workshop (2-part idea�on workshop to bring together event organizing commitee to define event par�cipant personas, and to build out a skeleton agenda derived from the organiza�on's core values). Typical LOE ranges from 40 to 60 days, depending on event dura�on and op�onal services implemented.

Digital Health: Planning Na�onal Systems online course

– Blended modality

Delivery of the Digital Health: Planning Na�onal Systems course in a self-paced and live instructor-led (blended) online modality to a cohort of up to 100 par�cipants. Includes: live online facilita�on of ac�vi�es by TechChange facilitators, access to self-paced learning of educa�onal content, access to self-paced ac�vi�es, and World Health Organiza�on (WHO)-backed cer�fica�on for users who complete all requirements. Data delivery for par�cipants include: comple�on tracking informa�on, a pre and post course survey, and a summary report of data with visualiza�ons.

Each

Digital Health: Planning Na�onal Systems online course

- Synchronous modality

Delivery of the Digital Health: Planning Na�onal Systems course in a live instructor-led (synchronous) online modality to a cohort of up to 25 par�cipants. Includes: live online delivery of educa�onal content by TechChange facilitators, live online facilita�on of ac�vi�es by TechChange facilitators, access to self-paced learning of educa�onal content, and World Health Organiza�on (WHO)backed cer�fica�on for users who complete all requirements. Data delivery for par�cipants include: comple�on tracking informa�on, a pre and post course survey, and a summary report of data with visualiza�ons.

Each

Labor Category Descrip�ons

Labor Category Title

Labor Category Descrip�on Educa�on Experience

Project Coordinator

Provides administra�ve, logis�cal, or other communica�ons support assis�ng in mee�ng planning and facilita�on, notetaking, documen�ng mee�ng outcomes, messaging and other du�es as assigned. May support learning pla�orm set up, provide technical support to learning par�cipants, provide zoom and virtual training modera�on, support Account Manager with learning ac�vi�es.

Bachelors 1

Account Associate, Curriculum Specialist

Assists in the planning and implementa�on of projects, helps to coordinate and manage and reports status of project tasks and deliverables. Supports on solu�on development, curriculum wri�ng, and storyboard development; configure interac�ve learning experiences in learning pla�orm. Supports live learning events modera�ng breakout discussions and/or facilita�ng break-out discussions and learning ac�vi�es. Recommends tools, ac�vi�es, and design elements to improve learners overall experience. Coordinates deliverables with crea�ve team and resources. Liaises with project stakeholders concerning project details and deliverables.

Bachelors 1

Account Manager, Learning Strategy

Leads the educa�onal approach and applica�on on diverse learning projects by leveraging adult learning pedagogical approaches and online pla�orm/virtual experience. Leads in the design and development of synchronous, blended, and asynchronous learning projects/programs. Leads or supports the facilita�on of blended and synchronous learning projects/programs to their target audiences.

Conducts course scrip�ng/storyboarding or training agenda, authoring. Leverages quan�ta�ve and qualita�ve data to inform and improve learning outcomes for diverse stakeholders. Develops and drives core project plans.

Bachelors 3

Sr. Account Manager, Learning Strategist

Content, Curriculum, Instruc�onal Design: Design, management and implementa�on of complex adult learning projects for and with customers leveraging deep experience in adult learning pedagogical approaches and experience in hybrid and virtual learning. Conducts idea�on wrokshops/sessions, needs analysis, design and development of training modules. Leads workshops, idea�on sessions leveraging human-centered design approaches. Designs, develops, and leads synchronous, blended, and asynchronous learning.

Conducts course storyboarding or training agenda, authoring, and development of learning content and blended learning solu�ons.

Leverages quan�ta�ve and qualita�ve data to inform and improve business objec�ves and learning outcomes for diverse stakeholders.

Project Management: Develops core project plans to communicate �meline and dependencies to customers, drives day-to-day ac�vi�es to meet project milestones. Organizes personnel and resources to stay within budget, assesses project risk, provides quality control to meet goals, and reports on project status and health, ensures alignment on scope of work and manages subject mater experts (SMEs) and other project specific resources.

Bachelors 5

Facilitator/Tra iner I

Responsible for design and delivery of live training events and workshops for the public sector in areas such as: digital literacy, gender, health, M&E.

Bachelors 5

Facilitator/Tra iner II

Responsible for design and delivery of live training events and workshops for the public sector in areas such as: digital literacy, gender, health, M&E.

Bachelors 10

Director of Educa�on

Manages contractual rela�onships with clients. Sets and maintains the overall direc�on for controlling scope, budget, and schedule for complex, mul�-project programs. Ensures project teams are execu�ng against project �melines, plans, deliverables, and milestones, monitoring risk, and managing against delays, monitor project expenses (eg project resource alloca�on, contractor spend) to ensure projects are delivered on budget. Ensures team members are well-versed and leveraging best prac�ces in adult learning and pedagogical theories and provide subject mater exper�se in these areas when needed.

Master's Degree in relevant area (M.Ed, MBA, MPA, MPP or equivalent

VP of Delivery and Customer Success

Oversees en�re por�olio of customer projects for the organiza�on including staffing, resourcing, execu�on, quality and impact and monitoring health of customer. Manages contractual and execu�ve-level rela�onships with clients on large complex projects. Has the authority to dedicate company resources to a client project, replace resources, and/or hire resoures and contractors to support a project.

Has authority to nego�ate and make binding decisions for the company, and sign contracts, contract addendums, as well as subcontrator agreements. Oversees programma�c level resourcing across account management, learning/instruc�onal design, facilita�on, project support, project managment, crea�ve and technical resources. Ensures project teams are execu�ng against project �melines, plans, deliverables, and milestones, monitoring risk, and managing against delays, monitor project expenses (eg project resource alloca�on, contractor spend) to ensure projects are delivered on budget. Serves as a point of escala�on for project issues, risks, and scope changes. Ensures team members are well-versed and leveraging best prac�ces in project management, program management, customer management, and risk management.

Master's Degree in relevant area

(MBA,

MPA, MPP

or equivalent

Visual Designer

Responsible for asset-level visual design within learning projects, including custom graphic development, digital illustra�ons, interac�vity styling, and/or video edi�ng.

Bachelors degree

Crea�ve Director

Responsible for the overall crea�ve and visual design for learning projects including visual storyboard crea�on, wireframe development, and style guides for virtual and elearning experiences.

Manages external design contractors aligning graphic designers, animators, video editors, videographers to achieve client project needs and conduc�ng quality checks on crea�ve products/assets produced crea�ve resources. Executes on direct crea�ve produc�on including PDF design. Course Video Recording. Video Edi�ng, Marke�ng Material such as enrollment emails, course cer�ficates.

E-learning Interac�vity Designer

Development of interac�vi�es using Ar�culate or similar tools (free response, essay ques�ons, games) including the repor�ng of survey and quiz answers.

Advisor Responsible for strategic content advisory into course or workshop content in one of a variety of sub-fields of interna�onal development, such as health, agriculture, ICT4D, educa�on, etc. This can include:

par�cipa�ng as a key stakeholder and subject mater expert in idea�on workshops, designing workshop agendas leveraging specific subject mater exper�se, iden�fying and recrui�ng external workshop speakers, co-developing workshop content and ac�vi�es, co-leading facilita�on of workshop sessions, and contribu�ng to final reports.

Senior Advisor

Responsible for strategic, execu�ve-level content advisory inputs into course or workshop content in one of a variety of sub-fields of

Masters

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the en�re Mul�ple Award Schedule (MAS) and all services provided. While no specific labor categories have been iden�fied as being subject to SCLS/SCA due to exemp�ons for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract s�ll maintains the provisions and protec�ons for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modifica�on process, the contractor must inform the Contrac�ng Officer and establish a SCLS/SCA matrix iden�fying the GSA labor category �tles, the occupa�onal code, SCLS/SCA labor category �tles and the applicable WD number. Failure to do so may result in cancella�on of the contract.

interna�onal development, such as health, agriculture, educa�on, etc., which can include: par�cipa�ng as a key stakeholder and subject mater expert in idea�on workshops, designing workshop agendas leveraging specific execu�ve-level subject mater exper�se, iden�fying and recrui�ng external workshop speakers, co-developing workshop content and ac�vi�es, co-leading facilita�on of workshop sessions, and contribu�ng to final reports.

Data Analyst Responsible for analysis and visualiza�on of training data, and repor�ng on training key performance indicators including the development of standard core analysis reports including Comple�on Rates, Enrollments, Demographics (Total Ac�ve Countries, Ac�ve Users Map), Engagements data, Enrollments in Courses and Tracks by Country by Month, Engagement by courses. In addi�on, provides custom queries as project requires.