Federal Supply Schedule 47QTCA23D00B2

Softcom, Inc. (SI)

5310 Maple Valley Ct, Centreville, VA 20120

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GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

MULTIPLE AWARD SCHEDULE

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov

Schedule Title: General Purpose Commercial Information Technology Equipment, Software and Services

FSC Group, Part, and Section or Standard Industrial Group: MAS

FSC Class Service Codes

FSC/PSC Class D302 IT AND TELECOMSYSTEMS DEVELOPMENT

Systems Development Services

FSC/PSC Class D306 IT AND TELECOMSYSTEMS ANALYSIS

Systems Analysis Services

FSC/PSC Class D308 IT ANDTELECOMPROGRAMMING

Programming Services

FSC/PSC Class D310 IT AND TELECOMCYBER SECURITY AND DATA BACKUP

Backup and Security Services

FSC/PSC Class D316 IT ANDTELECOMTELECOMMUNICATIONSNETWORK

MANAGEMENT

IT Network Management Services

FSC/PSC Class D399 IT AND TELECOMOTHER IT AND TELECOMMUNICATIONS

Other Information Technology Services, Not Elsewhere Classified https://softcominc.net/

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For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov

Contract period: 0 7 /11/ 2 023 to 0 7 /10 / 2 0 28

Contract #: 47QTCA23D00B2

Softcom, Inc.

5310 Maple Valley CT Centreville, VA 20120

703-547-8141 Ph, 703-991-8346 Fax www.softcominc.net

Business size. Small Business, Small Disadvantaged Business, Minority Owned Business

(ii) CUSTOMER INFORMATION:

1a. Special Item No 54151S Information Technology Professional Services – services descriptions are on pages 8-40 and awarded prices are on pages 41-47.

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract.

Data Entry Clerk for $39.79

1c. A description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided – see pages 8-40

2. Maximum order: $500,000.

3. Minimum order: $100.00.

4. Geographic coverage (delivery area): Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.

The Geographic Scope of Contract will be domestic delivery.

http://www.softcominc.net/

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5. Point of production: Centreville, VA Fairfax County

6. Discount from list prices or statement of net price. Prices are net prices.

7. Quantity discounts – None.

8. Prompt payment terms – Net 30.

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold – Yes.

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold – Yes.

10. Foreign items – Not applicable.

11a. Time of delivery - To be negotiated with each authorized ordering activity.

11b. Expedited Delivery – To be negotiated with each authorized ordering activity.

11c. Overnight and 2-day delivery – To be negotiated with each authorized ordering activity.

11d. Urgent Requirements – To be negotiated with each authorized ordering activity.

12. F.O.B. point: Destination.

13a. Ordering address:

13b. Ordering procedures: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR)

8.405-3.

14. Payment address:

15. Warranty provision – Workmanlike manner.

16. Export packing charges – Not Applicable.

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17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level) – No restrictions.

18. Terms and conditions of rental, maintenance, and repair – Not Applicable.

19. Terms and conditions of installation – Not Applicable.

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices – Not Applicable.

20a. Terms and conditions for any other services – Not Applicable.

21. List of service and distribution points - – Not Applicable.

22. List of participating dealers – Not Applicable.

23. Preventive maintenance – Not Applicable.

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants) - – Not Applicable.

24b. If applicable, indicate that Section 508 compliance information is available on

Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/ - – Not Applicable.

25. Data Universal Number System (DUNS) number – 199478426.

26. Notification regarding registration in System for Award Management (SAM) database – Yes.

http://www.section508.gov/

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TERMSAND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY(IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology

Professional Services apply exclusively to IT Professional Services within the scope of this Information

Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCEINCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets.

To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCEOFSERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

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d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel

Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established

Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the

Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the

Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTIONOFSERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS

AND CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I OCT 2008) (DEVIATION I –

FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

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7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007)

Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

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12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and- Materials and Labor- Hour

Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time- and Materials/Labor-Hour Proposal Requirements— Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT SERVICES AND PRICING

1 Executive IT Program Manager

Minimum/General Experience: Eleven years of intensive and progressive experience demonstrating the required proficiency levels related to the specific task. Years of intensive and progressive experience must be related to specific task requirements as well as demonstrating the required proficiency levels related management of the specific task requirements.

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Functional Responsibilities: Responsible for and leads team on large complex IT projects. Translates customer requirements into formal agreements and plans. Responsible for performance, scope, schedule, quality, and appropriate measurements for their projects, according to their project charter. Has extensive professional knowledge of IT market segment/industry/technology/discipline trends. Works with client to identify IT requirements and develops the proposal. Subsequently leads a team in the initiating, planning, controlling, executing, and closing tasks of a project (or segment of an IT a project) or multiple projects to produce the solution deliverables. Executes a wide range of activities beginning with the request for proposal through development, test, and final delivery. Anticipates future customer and industry trends. Analyzes information and situations and implements actions independently and or through the management team, to ensure project objectives are met. Analyzes new and complex project related problems and creates innovative solutions involving scheduling, technology and solution components.

Minimum Education: Bachelor’s degree from an accredited college or university which provides substantial knowledge of the information sciences or with a curriculum or major field of study which provides substantial knowledge useful in managing the work specified by the task order(s). Such degrees might be, but should not be limited to, the disciplines of computer science, information systems, physical science, engineering, a mathematics-intensive discipline or business.

Education and experience requirements may be substituted with:

1. A Master’s Degree (in subjects described above) and nine years of experience.

2. No degree with 15 years of intensive and progressive experience demonstrating the required proficiency levels related to task may be substituted.

2 Senior IT Project/Program Manager

Minimum/General Experience: This position requires a minimum of six years of intensive and progressive experience demonstrating the required proficiency levels related to task. Intensive and progressive experience must be related to specific IT task requirements as well as demonstrating the required proficiency levels related management of the specific task requirements. Years of intensive and progressive experience must be related to specific IT task requirements as well as demonstrating the required proficiency levels related management of the specific task requirements.

Functional Responsibilities: Responsible for large IT projects/programs or significant segment of a large complex project/program. Leads team on large projects/programs or significant segment of large complex projects\programs. Translate customer requirements into formal agreements and plans to culminate in customer acceptance of results or have acceptance in the targeted market, while meeting objectives. Works with client to identify IT requirements and develops the proposal. Subsequently leads a team in the initiating, planning, controlling, executing, and closing tasks of an IT project/program or segment of an IT project/program to produce the solution deliverable. Formulates partnerships between customer, suppliers and staff. Anticipates potential project/program related problems. Utilizes refined techniques for identifying, eliminating or mitigating solution, project/program risk. Applies this understanding to meet

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Minimum Education: Bachelor’s degree from an accredited college or university which provides substantial knowledge of the information sciences or with a curriculum or major field of study which provides substantial knowledge useful in managing the work specified by the task order(s). Such degrees might be, but should not be limited to, the disciplines of computer science, information systems, physical science, engineering, a mathematics-intensive discipline or business.

1. A Master’s Degree (in subjects described above) and four years of experience.

2. No degree and ten years of intensive and progressive experience demonstrating the required proficiency levels related to the task.

3 IT Project Manager

Minimum/General Experience: This position requires a minimum of twelve years IT experience.

Experience includes increasing responsibilities in information systems design and management.

Functional Responsibilities: Serves as project manager for a large IT complex task order (or a group of IT based task orders affecting the same common/standard/migration system) and shall assist the Program

Manager in working with the ordering activity Contracting Officer (CO), the contract-level Contracting

Officer’s Representative (COR), the task order-level COR(s) and task order managers (TOMs), ordering activity management personnel and customer agency representatives. Under the guidance of the Program

Manager, responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are executed in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional systems.

Minimum Education: A Bachelor’s degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance.

1. A Master’s Degree (in subjects described above) and ten years of experience.

2. No degree and fifteen years’ experience.

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4 IT Quality Assurance Manager

Minimum/General Experience: This position requires a minimum of eight years IT experience, of which at least five years are specialized experience in QA areas such as the following: IT configuration management, verification and validation, software testing and integration, software metrics and their application to software quality assessment. Experience includes increasing responsibilities in IT quality assurance, quality control, and team leader responsibilities.

Functional Responsibilities: Establishes and maintains a process for evaluating software and associated documentation. Determines the resources required for IT quality control. Maintains the level of quality throughout the software life cycle. Conducts formal and informal reviews at pre-determined points throughout the IT development life cycle. May provide daily supervision and direction to support staff.

1. A Master’s Degree (in subjects described above) and six years of general experience of which at least four years must be specialized experience.

2. No degree and thirteen years of general experience of which at least eleven years must be specialized experience.

5 Help Desk Manager

Minimum/General Experience: This position requires a minimum of seven years’ experience, of which at least five years must be specialized. Specialized experience includes: management of help desks in a multi-server environment, comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and supervision of help desk employees. General experience includes information systems development, network and other work in the client/server field, or related fields.

Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

Functional Responsibilities: Provides daily supervision and direction to staff that are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.

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1. A Master’s Degree (in subjects described above) and five years general experience of which at least three years must be specialized experience.

2. No degree and ten years general experience of which at least eight years is specialized experience.

6 IT Network Systems Manager

Minimum/General Experience: Five years of increasingly complex and progressive experience in computer system/network management including two years of specialized experience related to the task.

Functional Responsibilities: Supervises all personnel engaged in the operation and support of network operations, including all communications equipment in large scale or multi-shift operations. Assigns personnel to various projects and directs their activities; reviews and evaluates their work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, and priorities Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.

Minimum Education: Bachelor’s degree from an accredited college or university in computer science, information systems, engineering or a mathematics-intensive discipline or an applicable training certificate from an accredited training institution.

1. A Master’s degree with 3 years of related experience with one-year specialized experience related to the task.

2. No degree with nine years of directly related experience including six years of specialized experience related to the task.

Minimum/General Experience: This position requires a minimum of nine years’ experience of increasing complexity with the planning, organization, and control of

Quality Procedures for complex Automated Information Systems (AIS) projects as well as experience with current and emerging technologies.

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Functional Responsibilities: Responsible for development of project Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract. Responsible for verifying that each functional component of the project follows a defined process which is in conformance with contractual requirements. Report’s findings to project staff, line management of the organization, and the customer, as appropriate. Provides an independent assessment of how the project's processes are being implemented relative to the defined process and recommends methods to optimize the organization's process.

Minimum Education: Bachelor's degree from an accredited college or university in computer science, mathematics, engineering, or a mathematics-intensive discipline, or an applicable training certificate from an accredited institution.

1. A Master’s Degree (in subjects described above) and four years of applicable experience.

2. No degree and eleven years of directly related experience.

7 Lead IT Quality Assurance Analyst

Minimum/General Experience: This position requires a minimum of nine years’ experience of increasing complexity with the IT planning, organization, and control of Quality Procedures for complex

Automated Information Systems (AIS) projects as well as experience with current and emerging technologies.

Functional Responsibilities: Responsible for development of project Quality Assurance Plan and the implementation of IT procedures that conforms to the requirements of the contract. Responsible for verifying that each functional IT component of the project follows a defined process which is in conformance with contractual requirements. Report’s findings to project staff, line management of the organization, and the customer, as appropriate.

Minimum Education: Bachelor's degree from an accredited college or university in computer science, mathematics, engineering, or a mathematics-intensive discipline, or an applicable training certificate from an accredited institution.

1. A Master’s Degree (in subjects described above) and four years of applicable experience.

2. No degree and eleven years of directly related experience.

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8 IT Quality Assurance Analyst

Minimum/General Experience: This position requires a minimum of six years’ experience, of which at least three years is specialized experience in areas such as the following: analysis and design of IT applications on complex systems for large-scale computers, data base management, use of programming languages, and/or DBMS. Knowledge of current storage and retrieval methods and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs. General experience includes increasing responsibilities in assignments of a technical nature.

Proven understanding and application of government documentation standards. Proven ability to work independently or under only general direction on complex application problems involving all phases of systems analysis is required.

Functional Responsibilities: Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, review of program documentation to assure government standards/requirements are adhered in accordance with schedules. Coordinates with the Project Manager and/or Quality Assurance Manager to ensure problem solution and user satisfaction. Makes recommendations, if needed, for approval of major systems installations. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives.

1. A Master’s Degree (in subjects described above) and 5 years of general experience of which at least two years must be specialized experience.

2. No degree and ten years of general experience of which at least eight years must be specialized

9 Scrum Master

Minimum/General Experience: This position requires a minimum of 8 years’ experience, of which at least six years must be specialized in IT systems agile software development leading scrum teams using the

Agile Scrum Methodology. Must possess superior functional knowledge of task order specific requirements and have experience in leading development teams and act as a facilitator. Must demonstrate the ability to work independently or under only general direction.

Functional Responsibilities: Facilitate the team for better creativity and improve the efficiency of the development team. Responsible for managing the scrum process with the coordination of scrum team in

Agile methodology. Responsible to remove the impediments for the scrum team.

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Pg 15 social sciences, mathematics or business/finance. Scrum Master Certification (CSM).

1. A Master’s Degree (in subjects described above) with eight years of general experience of which at least six years are specialized experience.

2. No degree and thirteen years of general experience of which at least eleven years are specialized

10 IT Product Owner

Minimum/General Experience: This position requires a minimum of 8 years’ experience, of which at least six years must be specialized in IT systems using agile software development. Must possess superior organizational and functional knowledge of task order specific requirements and act as a person who accepts deliverables from the development team. Must demonstrate the ability to work independently or under only general direction.

Functional Responsibilities: Must lead the team to align on the vision and product goal setting. Manage the product backlog. Participate in development events. Be available and engaged with the team. Possess good domain knowledge. Be decisive and provide direction to the team on what needs to be developed.

1. A Master’s Degree (in subjects described above) with eight years of general experience of which at

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11 Senior Functional IT Analyst

Minimum/General Experience: This position requires a minimum of ten years’ experience, of which at least eight years must be specialized in IT system functional analysis. Must possess superior functional knowledge of task order specific requirements and have experience in developing functional requirements for complex integrated IT systems. Must demonstrate the ability to work independently or under only general direction.

Functional Responsibilities: Analyzes user needs to determine functional and cross- functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. May provide daily supervision and direction to support staff.

1. A Master’s Degree (in subjects described above) with eight years of general experience of which at

12 Functional IT Analyst

Minimum/General Experience: This position requires a minimum of six years IT experience, of which at least three years must be specialized. Specialized experience includes: developing functional requirements for complex integrated IT systems. Must demonstrate the ability to work independently or under only

Functional Responsibilities: Analyzes user needs to determine functional and cross- functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task.

1. A Master’s Degree (in subjects described above) with four years of general experience of which at least two years must be specialized experience.

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PHONE: (703) 547-8141

FAX: (703) 991-8346

Pg 17

13 Computer Systems Analyst

Minimum/General Experience: This position requires a minimum of six years’ experience, of which at least four years must be specialized. Specialized experience includes: analysis and design of business applications on complex systems for large- scale computers, including three years’ experience in data base management concepts, use of programming languages, and/or DBMS. Knowledge of appropriate storage and retrieval methods, one year of systems analysis experience designing technical applications on computer systems and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs. General experience includes increasing responsibilities in information systems design and management. Must demonstrate the ability to work independently or under only general direction on requirements that are moderately complex to analyze, plan, program, and implement.

Functional Responsibilities: Analyzes and develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyzes user interfaces, maintains hardware and software performance tuning, analyzes workload and computer usage, maintains interfaces with outside systems, analyzes downtimes, analyzes proposed system modifications, upgrades and new

COTS. Analyzes the problem and the information to be processed. Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.

1. A Master’s Degree (in subjects described above) and four years general experience of which at least three years must be specialized experience.

SAM UEI: ZUQ3NL4NMM21 | DUNS: 199478426 | CAGE: 4TZP0

https://softcominc.net

PHONE: (703) 547-8141

FAX: (703) 991-8346

Pg 18

14 Lead Applications Programmer

Minimum/General Experience: This position requires a minimum of seven years of increasingly complex and progressive experience in performing systems analysis, development, and implementation of business, mathematical, or scientific setting using a variety of information technology resources. Requires experience with current technologies and, where required for the task, emerging technologies. Must have managed or had significant involvement with complex or substantive information technology projects including one year of experience in management and supervision.

Functional Responsibilities: Formulates and defines system scope and objectives for assigned projects.

Prepares detailed specifications for programs. Responsible for program design, coding, testing, debugging and documentation. Has full technical knowledge and responsibility of all phases of applications systems analysis and programming. Understands the business or function for which application is designed. Duties also include instructing, directing and checking the work of other systems analysts and programming personnel. Responsible for quality assurance review and for directing and monitoring the work of team members.

Minimum Education: A Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in managing large, complex AIS projects closely related to the work to be automated, and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline.

1. A Master’s Degree (in subjects described above) and five years related experience.

2. No degree and eleven years directly related experience.

15 Senior Applications Programmer

Minimum/General Experience: This position requires a minimum of five years of increasingly complex and progressive experience in performing systems analysis, development, and implementation for business, mathematical, engineering or scientific settings using a variety of information technology resources.

Requires experience with current technologies and, where required for the task, emerging technologies.

Functional Responsibilities: Formulates and defines system scope and objectives. Prepares detailed specifications for programs. Designs, codes, tests, debugs, and documents programs. Works at the highest technical level of all phases of applications, systems analysis and programming activities including the installation of enhancements, security features, and analytical tools. Provides guidance and training to less experienced analysts/programmers.

SAM UEI: ZUQ3NL4NMM21 | DUNS: 199478426 | CAGE: 4TZP0

https://softcominc.net

PHONE: (703) 547-8141

FAX: (703) 991-8346

Pg 19 major field of study which provides substantial knowledge useful in managing large, complex AIS projects closely related to the work to be automated, and/or in a computer science, information system, a physical science, engineering or a mathematics - intensive discipline, or an applicable training certificate from an accredited training institution.

1. A Master’s Degree (in subjects described above) with three years relevant experience.

2. No degree and nine years of directly related experience.

16 Applications Programmer

Minimum/General Experience: This position requires a minimum of three years’ experience, of which at least two years must be specialized. Specialized experience includes: experience as an applications programmer on data base management systems, knowledge of computer equipment and ability to develop complex software to satisfy design objectives. Demonstrated ability to work independently or under only

Functional Responsibilities: Analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product.

Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. May take direction from application engineer to ensure program deadlines are met.

1. A Master’s Degree (in subjects described above) and four years general experience of which at least

2. No degree and nine years of general experience of which at least seven years must be specialized

SAM UEI: ZUQ3NL4NMM21 | DUNS: 199478426 | CAGE: 4TZP0

https://softcominc.net

PHONE: (703) 547-8141

FAX: (703) 991-8346

Pg 20

17 Junior Applications Programmer

Minimum/General Experience: This position requires a minimum of one year experience. Specialized experience includes: experience as an applications programmer on data base management systems, knowledge of computer equipment and ability to develop complex software to satisfy design objectives.

Demonstrated ability to work independently or under only general direction.

Functional Responsibilities: Analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product.

Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. May take direction from application engineer to ensure program deadlines are met.

1. A Bachelor’s degree in progress with some school level computer science related project experience.

2. No degree and two years of general experience of which at least one year must be specialized

18 IT Solutions Architect

Minimum/General Experience: Ten years of intensive and progressive experience in a computer related field including development and design of software systems and WEB development.

Functional Responsibilities: Designs and builds solutions for web based and client server applications in support of Information Technology (IT) projects using a variety of graphics software applications, techniques, and tools. Designs and develops user interface features, site animation, and special effects elements. Contributes to the design group’s efforts to enhance the look and feel of the organization’s on-line offerings and is considered an expert in graphic design elements and the presentation of contents, as well as design documents and technical solutioning content creation. Designs the overall architecture for the solution implementation to support the organization’s strategies and goals relative to their IT needs. Requires understanding of latest web-based and other technologies and thorough knowledge of latest technologies like

Java, .NET, Blockchain, various open source technologies, various databases at a high level, must be knowledgeable across a broad spectrum of technologies and tools.

SAM UEI: ZUQ3NL4NMM21 | DUNS: 199478426 | CAGE: 4TZP0

https://softcominc.net

PHONE: (703) 547-8141

FAX: (703) 991-8346

Pg 21

Minimum Education: Bachelor’s Degree in computer science/systems, information systems/technology, social sciences, mathematics, or business/finance, or an applicable training certificate from an accredited institution.

1. A Master’s Degree (in subjects described above) and six years of experience.

2. No degree and twelve years of experience.

19 IT User Experience Designer

Minimum/General Experience: Six years of intensive and progressive experience in a computer related field including development and design of software systems and WEB development.

Functional Responsibilities: Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, CGI, and JavaScript) for components of the website in support of Information Technology (IT) projects. Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website. Responsible for interface implementation. Requires strong navigation and site design instincts. Knowledgeable in web development methodology to include CM and testing. Typically requires developmental experience in web-based languages.

social sciences, mathematics, or business/finance or an applicable training certificate from an accredited institution. With five years of additional experience, a degree is not required.

20 Senior IT Network Engineer

Minimum/General Experience: Eight years’ experience analyzing, identifying and resolving complex IT network hardware, circuit, and transmission logic problems. Experience in the design, installation and acceptance testing of complex high-speed networks. Applies the principles of assessing and analyzing network transmission application to resolve reported malfunctions.

Functional Responsibilities: Under minimum supervision designs and coordinates the installation and acceptance testing of the system network. Monitors network hardware operations to ensure properly set configuration options. Plans implementation of enhancements and upgrades to the network; performs cost/benefit studies of network configurations and recommends enhancements; directs acquisition, installation, and testing of network hardware; advises network users of hardware requirements, configurations, and limitations; and isolates, resolves, or circumvents network problems. May provide daily supervision and direction to support staff.

SAM UEI: ZUQ3NL4NMM21 | DUNS: 199478426 | CAGE: 4TZP0

https://softcominc.net

PHONE: (703) 547-8141

FAX: (703) 991-8346

Pg 22 social sciences, mathematics, or business/finance. Three years additional applicable experience may be substituted for a degree.

21 IT Network Engineer

Minimum/General Experience: Five years’ experience analyzing, identifying and resolving complex IT network hardware, circuit, and transmission logic problems. Experienced in the design, installation and acceptance testing of complex high-speed networks. Applies the principles of assessing and analyzing network transmission application to resolve reported malfunctions.

Functional Responsibilities: Under minimum supervision designs and coordinates the installation and acceptance testing of the system network. Monitors network hardware operations to ensure properly set configuration options. Plans implementation of enhancements and upgrades to the network; performs cost/benefit studies of network configurations and recommends enhancements; directs acquisition, installation, and testing of network hardware; advises network users of hardware requirements, configurations, and limitations; and isolates, resolves, or circumvents network problems.

social sciences, mathematics, or business/finance. Three years additional applicable experience may be substituted for a degree.

22 Principal IT Information Assurance Engineer

Minimum/General Experience: This position requires a minimum of ten years’ experience in information systems setup of the security posture, development, functional and data requirements analysis, systems analysis and design, programming, program design and documentation preparation. Of the ten years general experience, a minimum of seven years specialized experience is required in the following: develop and implement plans to safeguard the most significant data that is stored in various computer files by developing and designing a system and installing it for security purposes. Must demonstrate the ability to work independently or under only general direction.

Functional Responsibilities: Applies an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems security infrastructure on an enterprise-wide basis or across a major sector of the enterprise. Perform the daily routine activities, administration and management duties to maintain complete integrity, confidentiality and availability of technological infrastructures and any other relevant informational resources. Provide recommendations related to technical security by interacting with the team members, management, and clients. Communicate the risk factors involved and identify the requirements to ensure the security of the system. Review the current procedural policies and ensure that they are being followed. Develop a technology that would help in monitoring the security automatically, to evaluate the need to recommend secure and safe remote configurations. Responsible for maintaining and

SAM UEI: ZUQ3NL4NMM21 | DUNS: 199478426 | CAGE: 4TZP0

https://softcominc.net

PHONE: (703) 547-8141

FAX: (703) 991-8346

Pg 23 developing all the documentation…