MAS - Cloud9 Security Services Inc. - 47QTCA23D009J
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- Attached to
- Federal Supply Schedule 47QTCA23D009J Federal contract IDV
- Contract number
- 47QTCA23D009J
- Issued by
- GSA Federal Acquisition Service
About this file
This document provides a price list for a federal supply schedule contract. The contract was awarded on June 7, 2023 to Cloud9 Security Services Inc. by the GSA Federal Acquisition Service. It has a contract number of 47QTCA23D009J and runs from June 6, 2028 through June 6, 2043.
The price list includes rates for various cybersecurity labor categories such as cybersecurity engineers, analysts, managers, and specialists. It also provides descriptions of the labor categories and responsibilities. Rates are provided annually and increase by 4.5% each year. Additional discounts of 2% are available for orders over $350,000. The contract supports information technology and cybersecurity professional services, highly adaptive cybersecurity services, and order-level materials.
Cloud9 Security Services Inc. Pricelist and/or Vendor Terms and Conditions for 47QTCA23D009J, a Federal Supply Schedule awarded to Cloud9 Security Services Inc., under Multiple Award Schedule (MAS)
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GENERAL SERVICES ADMINISTRATION
Federal Supply Service
Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov.
Multiple Award Schedule
FSC Group: Information Technology
Contract number: 47QTCA23D009J
Contract period: June 6, 2028 to June 6, 2043
Cloud9 Security Services Inc.
7016 Green Oak Dr McLean, VA 22101
Phone Number: 703-867-6637
Website: https://c9sec.com
Contract administration source Omer Malik Email: omer@c9sec.com
Business size: Small Business Small Disadvantaged Business | Service Disabled Veteran Owned Small Business
For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.
Price list current as of Modification #PO-0007 effective 6/20/2024 *This is the MOST RECENTLY awarded Contractor Initiated Modification and does NOT include any Mass Modifications
Prices Shown Herein are Net (discount deducted)
CUSTOMER INFORMATION
1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).
| SINs |
| Recovery |
| SIN Title |
| 54151S |
| 54151SRC |
| 54151S Information Technology Professional Services |
| 54151HACS |
| 54151HACSRC |
| 54151HACS Highly Adaptive Cybersecurity Services (HACS) |
| 518210C |
| 518210CRC |
| 518210C Cloud Computing and Cloud Related IT Professional Services |
| OLM |
| OLMRC |
| Order-Level Materials (OLM’s) |
1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4
1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 6
2. Maximum order: $500,000
3. Minimum order: $100
4. Geographic coverage (delivery area). Domestic
5. Point(s) of production (city, county, and State or foreign country). Company Address
6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)
7. Quantity discounts. Additional 2% for orders over $350,000.00
8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days
9. Foreign items (list items by country of origin). Not Applicable
10a. Time of delivery. (Contractor insert number of days.) Contact Contractor
10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor
10c. Overnight and 2-day delivery. Contact Contractor
10d. Urgent Requirements. Contact Contractor
11. F.O.B. point(s). Destination
12a. Ordering address(es).
7016 Green Oak Dr, McLean, VA 22101
12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.
13. Payment address(es).
7016 Green Oak Dr, McLean, VA 22101
14. Warranty provision. Standard Commercial Warranty Terms & Conditions
15. Export packing charges, if applicable. Not Applicable
16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable
17. Terms and conditions of installation (if applicable). Not Applicable
18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable
18b. Terms and conditions for any other services (if applicable). Not Applicable
19. List of service and distribution points (if applicable). Not Applicable
20. List of participating dealers (if applicable). Not Applicable
21. Preventive maintenance (if applicable). Not Applicable
22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable
22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.
Not Applicable
23. Unique Entity Identifier (UEI) number. UKAUWK1DHUK3
24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM
· Awarded labor category rates
Labor Category Title Escalation Rate - 4.5%
| GSA PRICE Year 2 |
| GSA PRICE Year 3 |
| GSA PRICE Year 4 |
| GSA PRICE Year 5 |
| IT Application Developer, Junior |
| $64.18 |
| $67.07 |
| $70.10 |
| $73.25 |
| IT Application Developer |
| $90.35 |
| $94.42 |
| $98.67 |
| $103.11 |
| IT Application Developer, Senior |
| $104.01 |
| $108.70 |
| $113.58 |
| $118.69 |
| IT Application Administrator |
| $96.71 |
| $101.06 |
| $105.60 |
| $110.36 |
| Database Administrator, Junior |
| $89.30 |
| $93.32 |
| $97.52 |
| $101.91 |
| Database Administrator |
| $106.27 |
| $111.05 |
| $116.05 |
| $121.27 |
| Database Administrator, Senior |
| $148.51 |
| $155.19 |
| $162.18 |
| $169.47 |
| Network Administrator |
| $70.50 |
| $73.67 |
| $76.99 |
| $80.45 |
| Network Engineer, Junior |
| $68.36 |
| $71.44 |
| $74.65 |
| $78.01 |
| Network Engineer |
| $88.60 |
| $92.59 |
| $96.77 |
| $101.12 |
| Network Architect |
| $123.94 |
| $129.52 |
| $135.35 |
| $141.43 |
| IT Project Manager |
| $106.95 |
| $111.77 |
| $116.80 |
| $122.06 |
| IT Project Manager, Senior |
| $152.76 |
| $159.63 |
| $166.81 |
| $174.32 |
| IT Quality Assurance Manager |
| $68.81 |
| $71.90 |
| $75.13 |
| $78.52 |
| IT Quality Assurance Specialist |
| $66.37 |
| $69.35 |
| $72.47 |
| $75.74 |
| IT Technical Writer |
| $97.60 |
| $101.99 |
| $106.59 |
| $111.39 |
| IT Business Analyst - Level I |
| $67.04 |
| $70.06 |
| $73.21 |
| $76.50 |
| IT Business Analyst - Level II |
| $81.04 |
| $84.69 |
| $88.49 |
| $92.47 |
| IT Business Analyst - Level III |
| $99.66 |
| $104.14 |
| $108.83 |
| $113.72 |
| IT Communications Specialist |
| $66.25 |
| $69.23 |
| $72.34 |
| $75.60 |
| IT Systems Analyst - Level I |
| $80.85 |
| $84.48 |
| $88.28 |
| $92.25 |
| IT Systems Analyst - Level II |
| $88.96 |
| $92.96 |
| $97.14 |
| $101.51 |
| IT Systems Analyst - Level III |
| $94.46 |
| $98.71 |
| $103.15 |
| $107.80 |
| IT Principal Architect |
| $158.56 |
| $165.69 |
| $173.15 |
| $180.94 |
| IT Program Manager |
| $165.48 |
| $172.93 |
| $180.71 |
| $188.84 |
| IT Subject Matter Expert |
| $125.60 |
| $131.25 |
| $137.16 |
| $143.34 |
| IT Subject Matter Expert, Senior |
| $168.03 |
| $175.59 |
| $183.49 |
| $191.74 |
| Cybersecurity Engineer 1 |
| $94.76 |
| $99.02 |
| $103.48 |
| $108.13 |
| Cybersecurity Engineer 2 |
| $122.74 |
| $128.26 |
| $134.04 |
| $140.07 |
| Cybersecurity Engineer 3 |
| $136.58 |
| $142.73 |
| $149.15 |
| $155.86 |
| Cybersecurity Engineer 4 |
| $142.56 |
| $148.98 |
| $155.68 |
| $162.68 |
| Cybersecurity Program Manager |
| $148.97 |
| $155.67 |
| $162.67 |
| $169.99 |
| Cybersecurity Project Manager |
| $105.62 |
| $110.38 |
| $115.35 |
| $120.53 |
| Cybersecurity SME 1 |
| $122.14 |
| $127.63 |
| $133.37 |
| $139.38 |
| Cybersecurity SME 2 |
| $147.74 |
| $154.39 |
| $161.34 |
| $168.60 |
| Cybersecurity SME 3 |
| $189.92 |
| $198.47 |
| $207.40 |
| $216.73 |
| Cybersecurity Specialist 1 |
| $77.61 |
| $81.11 |
| $84.76 |
| $88.57 |
| Cybersecurity Specialist 2 |
| $89.01 |
| $93.02 |
| $97.20 |
| $101.57 |
| Cybersecurity Specialist 3 |
| $108.00 |
| $112.86 |
| $117.93 |
| $123.24 |
| Cybersecurity Task Lead |
| $149.78 |
| $156.52 |
| $163.57 |
| $170.93 |
| Incident Detection/Response Analyst 1 |
| $70.02 |
| $73.17 |
| $76.46 |
| $79.91 |
| Incident Detection/Response Analyst 2 |
| $81.41 |
| $85.08 |
| $88.91 |
| $92.91 |
| Incident Detection/Response Analyst 3 |
| $96.60 |
| $100.95 |
| $105.49 |
| $110.24 |
| Incident Detection/Response Analyst 4 |
| $119.40 |
| $124.77 |
| $130.38 |
| $136.24 |
| Risk and Vulnerability Threat Analyst 1 |
| $83.69 |
| $87.46 |
| $91.40 |
| $95.51 |
| Risk and Vulnerability Threat Analyst 2 |
| $100.39 |
| $104.91 |
| $109.63 |
| $114.57 |
| Risk and Vulnerability Threat Analyst 3 |
| $126.99 |
| $132.71 |
| $138.68 |
| $144.92 |
| Risk and Vulnerability Threat Analyst 4 |
| $161.16 |
| $168.41 |
| $175.99 |
| $183.91 |
| Security Operations Center (SOC) Analyst 1 |
| $77.61 |
| $81.11 |
| $84.76 |
| $88.57 |
| Security Operations Center (SOC) Analyst 2 |
| $92.81 |
| $96.98 |
| $101.34 |
| $105.90 |
| Security Operations Center (SOC) Analyst 3 |
| $108.00 |
| $112.86 |
| $117.93 |
| $123.24 |
| Security Operations Center (SOC) Analyst 4 |
| $126.99 |
| $132.71 |
| $138.68 |
| $144.92 |
| Vulnerability Assessment Analyst and Penetration Tester 1 |
| $92.81 |
| $96.98 |
| $101.34 |
| $105.90 |
| Vulnerability Assessment Analyst and Penetration Tester 2 |
| $111.80 |
| $116.83 |
| $122.09 |
| $127.58 |
| Vulnerability Assessment Analyst and Penetration Tester 3 |
| $145.97 |
| $152.54 |
| $159.41 |
| $166.58 |
| Vulnerability Assessment Analyst and Penetration Tester 4 |
| $168.76 |
| $176.35 |
| $184.29 |
| $192.58 |
| DevOps Engineer – Cloud |
| $83.69 |
| $87.46 |
| $91.40 |
| $95.51 |
| DevOps Security Engineer - Cloud |
| $125.93 |
| $131.60 |
| $137.52 |
| $143.71 |
| Architect Cloud |
| $122.42 |
| $127.93 |
| $133.68 |
| $139.70 |
| Program Manager Cloud |
| $135.54 |
| $141.63 |
| $148.01 |
| $154.67 |
| Project Manager Cloud |
| $119.42 |
| $124.79 |
| $130.40 |
| $136.26 |
| Principal Technology And Business Subject Matter Expert |
| $235.07 |
| $245.65 |
| $256.71 |
| $268.26 |
| Database Administrator Senior/DB Manager Cloud |
| $111.96 |
| $117.00 |
| $122.27 |
| $127.77 |
| Database Administrator - Cloud |
| $93.84 |
| $98.07 |
| $102.48 |
| $107.09 |
· Awarded labor category descriptions
| S No |
| Labor Category |
| Description of Responsibilities |
| Degree Required |
| Years of Experience |
| 1 |
| IT Application Developer, Junior |
| One year of technical experience designing, implementing and maintaining software applications. Must have background in one or more of the following: database analysis, administration, design and development, client-server architectures, Web-enabled applications and graphics design. Participates in all phases of the software development life cycle including the design, development, integration, testing and implementation phases. Performs quality assurance and technical review activities. Assists in the resolution of end-user software problems. Works with management and end-user groups to identify requirements for future product enhancements. Develops technical documentation, end-user documentation and training materials. |
| Bachelors |
| 1 |
| 2 |
| IT Application Developer |
| Three years of technical experience designing, implementing and maintaining software applications. Must have background in one or more of the following: |
database analysis, administration, design and development, client-server architectures, Web-enabled applications and graphics design. Participates in all phases of the software development life cycle including the design, development, integration, testing and implementation phases. Performs quality assurance and technical review activities. Assists in the resolution of end-user software problems. Works with management and end-user groups to identify requirements for future product enhancements. Develops technical documentation, end-user documentation and training materials.
| Bachelors |
| 3 |
| 3 |
| IT Application Developer, Senior |
| Five years of technical experience designing, implementing and maintaining software applications. Must have background in one or more of the following: database analysis, administration, design and development, client-server architectures, Web-enabled applications and graphics design. Participates in all phases of the software development life cycle including the design, development, integration, testing and implementation phases. Performs quality assurance and technical review activities. Assists in the resolution of end-user software problems. Works with management and end-user groups to identify requirements for future product enhancements. Develops technical documentation, end-user documentation and training materials. Senior level developers may be used to direct the activities of other developers. |
| Bachelors |
| 5 |
| 4 |
| IT Application Administrator |
| 3 years of experience in a relevant field. Perform the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Perform the optimizing of system operation and resource utilization, and perform system capacity analysis and planning. Provide assistance to users in accessing and using business systems. |
| Bachelors |
| 3 |
| 5 |
| Database Administrator, Junior |
| One year of technical experience in developing and administering database management systems and/or enterprise data warehouses for IT. Experience should include: creating databases and table spaces; creating and maintaining instances and schemas; evaluating logical data models and creating physical models; developing and conducting procedures for database backups and restores; developing and documenting standard operating procedures for all DBA activities; writing, testing, implementing, and documenting stored procedures and triggers; designing, implementing and maintaining |
database security procedures.
| Bachelors |
| 1 |
| 6 |
| Database Administrator |
| Three years of technical experience in developing and administering database management systems and/or enterprise data warehouses. Must have significant technical experience designing logical data models, implementing physical schema, and implementing and maintaining databases. Experience should include: creating databases and table spaces; creating and maintaining instances and schemas; evaluating logical data models and creating physical models; developing and conducting procedures for database backups and restores; developing and documenting standard operating procedures for all DBA activities; writing, testing, implementing, and documenting stored procedures and triggers; designing, implementing and maintaining database security procedures for IT. |
| Bachelors |
| 3 |
| 7 |
| Database Administrator, Senior |
| The Senior Database Administrator is responsible for the design and implementation of internal and Cloud databases supporting a variety of platforms and services, ETL and reporting functions to include physical schema design, database integrity controls and database security. The Senior Database Administrator is also responsible for the development and implementation of any stored procedures or triggers required by the final database design. This includes an understanding of the interworking of the other architectural components, such as services and other interactive and/or batch processes, and how they interact with the database. Working knowledge of many standards, along with knowledge of state-of-the-art Cloud database technologies and tools are required. The Senior Database Administrator participates in and may lead the design, implementation and maintenance of all development database environments (i.e., development, quality assurance and testing). |
• Monitors and may oversee database security by controlling and monitoring user access.
• Researches, develops and reviews database designs for new projects.
• Creates and maintains database structures and objects.
• Monitors the performance and growth and prepares entities, attributes, and relationships for required transaction and data volumes.
• Develops and maintains database configuration documentation.
• Designs and executes database backup and recovery strategies.
Five years of technical experience in developing and administering database management systems and/or enterprise data warehouses. Must have significant technical experience designing logical data models, implementing physical schema, and implementing and maintaining databases. Experience should include participation in all phases of the database development life cycle, including the data model design, physical schema implementation, application development, integration, testing, production operation, performance tuning, quality assurance, technical review, and assisting in the resolution of end-user problems for IT. Must have demonstrated expertise and experience in designing and implementing security features for SQL and Oracle databases and for protecting data confidentiality in database management systems.
| Bachelors |
| 5 |
| 8 |
| Network Administrator |
| 4 years of experience in a relevant field. Support the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs). Assist in designing and managing the WAN infrastructure and any processes related to the WAN. Provide Production Support of the Network, including: day- to-day operations, monitoring and problem resolution client Networks. Provide second level problem identification, diagnosis and resolution of problems. Support the dispatch of circuit and hardware vendors involved in the resolution process. Support the escalation and communication of status to agency management and internal customers. A working knowledge is desirable in various software systems and architectures, communications protocols: and network hardware devices. Training and/or certification concentration would include ITIL, Vendor Specific (Cisco etc.) and/or CompTIA or similar training. |
| Bachelors |
| 4 |
| 9 |
| Network Engineer, Junior |
| One year of technical experience in the administration, configuration and maintenance of Local Area Networks and Wide Area Networks. Performs duties associated with the design, testing and implementation of Local Area Networks and Wide Area Networks. Provides technical support related to LAN/WAN activities and end user needs. Evaluates new technology and makes recommendations for implementation. Analyzes requirements for system upgrades and implementations including hardware/software resources, logistics and planning issues, testing and training. |
| Bachelors |
| 1 |
| 10 |
| Network Engineer |
| Four years of technical experience in the design, testing, administration, configuration, implementation and maintenance of Local Area Networks and Wide Area Networks. Performs duties associated with the design, testing and implementation of Local Area Networks and Wide Area Networks. Provides technical support related to LAN/WAN activities and end user needs. Must be experienced in the design and integration of multiple network operating systems, protocols and topologies. Develops standardized procedures for LAN/WAN operation and associated documentation. Evaluates new technology and makes recommendations for implementation. Analyzes requirements for system upgrades and implementations including hardware/software resources, logistics and planning issues, testing and training. |
| Bachelors |
| 4 |
| 11 |
| Network Architect |
| Six years of technical experience in the design, testing, administration, configuration, implementation and maintenance of Local Area Networks and Wide Area Networks . Holds a current Microsoft Certified Systems Engineer (MCSE), Certified Novell Engineer (CNE) or Cisco certification. Performs duties associated with the design, testing and implementation of Local Area Networks and Wide Area Networks. Provides technical support related to LAN/WAN activities and end user needs. Must be experienced in the design and integration of multiple network operating systems, protocols and topologies. Develops standardized procedures for LAN/WAN operation and associated documentation. Evaluates new technology and makes recommendations for implementation. Analyzes requirements for system upgrades and implementations including hardware/software resources, logistics and planning issues, testing and training. Experienced engineers may be used for planning and to direct the activities of other engineers and technicians. |
| Bachelors |
| 6 |
| 12 |
| IT Project Manager |
| Combination of four years of information technology experience, including one year of recent experience in a management or supervisory capacity, plus one year of experience in the functional area of the project to be managed. Assists with the maintenance, planning and execution of project schedules as well as the preparation and delivery of status reports to the customer. Point of contact for the customer. Interacts with project staff and the customer to help coordinate activities. May serve as technical lead for the project. |
| Bachelors |
| 4 |
| 13 |
| IT Project Manager, Senior |
| Combination of eight years of information technology experience, including three years recent experience in a management or supervisory capacity, plus three years of experience in the functional area of the project to be managed. Responsible for planning and executing a project. Prepares and maintains the project schedule and budget. Prepares and delivers status reports to the customer. Primary point contact for the customer. Oversees all work and takes corrective action as necessary to ensure project success. Manages staffing, budget, prioritization, and other personnel matters. May serve as |
technical lead for the project.
| Bachelors |
| 8 |
| 14 |
| IT Quality Assurance Manager |
| 6 years of experience in a relevant field. Establish and maintain a process for evaluating software and associated documentation. Determine the resources required for quality control. Maintain the level of quality throughout the software life cycle. Conduct formal and informal reviews at pre-determined points throughout the development life cycle. Provide daily supervision and direction to support staff. |
| Bachelors |
| 6 |
| 15 |
| IT Quality Assurance Specialist |
| 3 years of experience in a relevant field. Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, review of program documentation to assure government standards/requirements are adhered to, and for progress in accordance with schedules. Coordinate with the Project Manager and/or Quality Assurance Manager to ensure that problems are solved to the user’s satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Training and/or certification concentration |
would include ITIL, Six Sigma, PMI, ISO or similar training.
| Bachelors |
| 3 |
| 16 |
| IT Technical Writer |
| Three years of experience in writing, editing, and preparing business or technical documentation. Responsible for documentation design, development, and preparation throughout the production cycle that can include: technical writing/editing, editorial consultation, copy design/editing, proofreading, or overall documentation review. Works with management, technical personnel, authors, and subject matter experts to define documentation content, guidelines, specifications, and development schedules. Prepares required documentation in an appropriate format. Adheres to required configuration management or quality assurance standards in IT or IT Heath. Analyzes the data and user requirements to ensure that documentation is clear, concise, and valid. Ensures that documents follow the appropriate style guide. May be responsible for any activity in the production cycle through document delivery and maintenance. Coordinates or supervises resources during the production cycle. |
| Bachelors |
| 3 |
| 17 |
| IT Business Analyst - Level I |
| 2 years of experience in a relevant field. Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. |
| Bachelors |
| 2 |
| 18 |
| IT Business Analyst - Level II |
| 3 years of experience in a relevant field. Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. |
Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced IT.
| Bachelors |
| 3 |
| 19 |
| IT Business Analyst - Level III |
| 5 years of experience in a relevant field. Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. |
Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area's ability to support/meet organizational goals. Generate functional area strategies for enhanced IT operations in a cross-functional area mode throughout the organization. Participate in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products, such as ERP implementations coordinating the resolution of highly complex problems and tasks.
| Bachelors |
| 5 |
| 20 |
| IT Communications Specialist |
| 3 years of experience in a relevant field. Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommend procurement, removals, and modifications to network components. Design and optimize network topologies and site configurations. Plan installations, transitions, and cutovers of network components and capabilities. Coordinate requirements with users and suppliers. |
Training and/or certification concentration would include ITIL and/or PMI or similar training.
| Bachelors |
| 3 |
| 21 |
| IT Systems Analyst - Level I |
| 3 years of experience in a relevant field. Analyze information requirements. Evaluate analytically and systematically problems of workflow, organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated Senior Computer Systems Analyst or a Computer Systems Analyst, coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. Training and/or certification concentration would include ITIL, CompTIA and/or PMI or similar training. |
| Bachelors |
| 3 |
| 22 |
| IT Systems Analyst - Level II |
| 3 years of experience in a relevant field. Analyze and develop computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develop plans for automated information systems from project inception to conclusion. Analyze user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, and analyze proposed system modifications, upgrades and new COTS. Analyze the problem and the information to be processed. Define the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinate closely with programmers to ensure proper implementation of program and system specifications. |
Develop, in conjunction with functional users, system alternative solutions.
| Bachelors |
| 3 |
| 23 |
| IT Systems Analyst - Level III |
| 5 years of experience in a relevant field. Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinate with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provide daily supervision and direction to support staff. |
| Bachelors |
| 5 |
| 24 |
| IT Principal Architect |
| 8 years of experience in a relevant field. Analyze, plan, design, and implement structural framework to align IT strategy, plans, and systems with the mission, goals, structure, and processes required. Establish system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Design architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensure these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and ISO reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of information management solution of the application platform, across the Application Program Interface (API), and the external environment/software application. Ensure that the common operating environment is compliant with the Agency enterprise architecture and applicable reference models. |
Evaluate analytically and systematically problems of workflows, organization, and planning and develop appropriate corrective action.
| Bachelors |
| 8 |
| 25 |
| IT Program Manager |
| Develops clear and detailed plans for IT programs. In order to ensure that a program is feasible and doesn’t veer off course, the IT Program Manager needs to have the skills to develop a step-by-step plan with well-defined tasks and to make sure the team stays on a timeline. |
The Program Manager has excellent problem-solving skills and be able to think quickly and adeptly about how to address problems as they come up and to learn from the issues so that the same problems do not arise again.
Program Manager requires advanced interpersonal skills. Relates well to others when dictating responsibilities, offers constructive feedback and supports and encourages others. Ensures that the team works effectively, motivating them and earning their respect.
Because the Program Manager has to keep track of so many different things at once, must be able to multi-task, tracking spending, adjusting budgets, hiring and reviewing employees, looking for gaps in work efficiency, communicating with the team and suggesting changes in the program. Has the ability to switch quickly between tasks and to think about the project on many different levels at once.
| Bachelors |
| 10 |
| 26 |
| IT Subject Matter Expert |
| Five years of specialized experience in a functional area of expertise. Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems. Works closely with the information technologists to identify the best technological solution to technical issues. |
| Bachelors |
| 5 |
| 27 |
| IT Subject Matter Expert, Senior |
| Eight years of specialized experience in a functional area of expertise. Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems. Works closely with the information technologists to identify the best technological solution to technical issues. May supervise the activities of other subject matter experts or technical personnel. |
| Masters |
| 8 |
| 28 |
| Cybersecurity Engineer 1 |
| Participate in special projects or investigations into specific technology or solution issues and research and piloting of new technologies. Serve as a point of contact for engineering efforts while assisting in maintaining compliance with the customer's policies and guidelines. Duties may include: |
• Provides administrative support to enterprise security devices
• Provides support of various applications and implement security standards
• Assist with configuration, validate secure complex systems, and test security products and systems to detect security weakness.
| Bachelors |
| 1 |
| 29 |
| Cybersecurity Engineer 2 |
| Participate in special projects or investigations into specific technology or solution issues and research and piloting of new technologies. Serve as a point of contact for engineering efforts and while assisting in maintaining compliance with the customer's policies and guidelines. Duties may include: |
• Assist with assessing, designing, developing, and recommending integrated security system solutions that ensure proprietary and confidential data and systems are protected
• Provide assistance with technical engineering services for the support of integrated security systems and solutions
• Interface with the client in the strategic design process to translate security and business requirements into technical designs
• Assist with configuration, validate secure complex systems, and test security products and systems to detect security weakness
| Bachelors |
| 3 |
| 30 |
| Cybersecurity Engineer 3 |
| Participate in special projects or investigations into specific technology or solution issues and research and piloting of new technologies. Serve as a point of contact for engineering efforts while maintaining compliance with the customer's policies and guidelines. Duties may include: |
• Configure and maintain policies
• Maintain documentation for exceptions to standards
• Provides timely and adequate response to threats/alerts
• Assess security events to drive to a resolution
• Provides timely and sufficient response to security incidents and assessment services
• Promotes security awareness
| Bachelors |
| 7 |
| 31 |
| Cybersecurity Engineer 4 |
| Participate in special projects or investigations into specific technology or solution issues and research and piloting of new technologies. Serve as a point of contact for engineering efforts and maintain compliance with the customer's policies and guidelines. Duties may include: |
• Lead team of security engineers, manage large scale deployment, assessment, and O&M projects
• Validates and verifies system security requirements definitions and analysis and establishes system security designs
• Designs, develops, implements and/or integrates IA and security systems and system components including those for networking, computing, and enclave environments
• Builds IA into systems deployed to operational environments
| Bachelors |
| 10 |
| 32 |
| Cybersecurity Program Manager |
| Demonstrates overall accountability for Cyber programs. May be responsible for product delivery and financial management of client engagements. A Cybersecurity Program Managers performs independent quality assurance reviews of program performance and deliverables to ensure that contractual obligations are being met. Cybersecurity Program Managers are also recognized experts in the areas of cyber process and the protection of technical architecture. They lend thought leadership to engagement teams in developing creative solutions to client problems. |
| Bachelors |
| 12 |
| 33 |
| Cybersecurity Project Manager |
| Manages, plans and coordinates activities of cyber projects. This individual reviews project proposal or plan to determine schedule, funding limitations, procedures for accomplishing projects, staffing requirements and allotment of available resources to various phases of projects. Establishes work plans and coordinates staffing for each phase of project and arranges for recruitment or assignment of project personnel. Identifies functional and cross- |
functional requirements and resources required for each task.
| Bachelors |
| 10 |
| 34 |
| Cybersecurity SME 1 |
| May respond to crisis or urgent situations to mitigate immediate and potential threats. Approaches may include the use information and threat intelligence specifically focused on a proximate incident to identify undiscovered attacks. Investigates and analyzes all relevant response activities. Identifies and assesses the capabilities and activities of cyber criminals or foreign intelligence entities; design and administer procedures in the organization that sustains the security of the organization’s data and access to its technology and communications systems. Duties may include: |
• Uses current hashing algorithms to validate forensic images; diagrams networks and images servers to support digital forensics operations
• Utilizes a variety of industry standard tools and techniques to collect a system’s current state data and catalog, document, extract, collect, and preserve information
• Uses dynamic analysis to identify network intrusions and network monitoring tools to capture Realtime traffic spawned by any running malicious code; identifies internet activity that is triggered by malware; identifies network/host-based characteristics and assists in drafting recommendations to detect and prevent malware infections in the future
• Monitor and assess complex security devices for patterns and anomalies (IDS, DLP), tag events for Tier 1 monitoring
• Pinpoints location of compromised systems and devices.
• Correlates events from the various components in the IT security infrastructure and identifies attacks and breaches
| Bachelors |
| 8 |
| 35 |
| Cybersecurity SME 2 |
| May respond to crisis or urgent situations to mitigate immediate and potential threats. Approaches may include the use information and threat intelligence specifically focused on a proximate incident to identify undiscovered attacks. Investigates and analyzes all relevant response activities. Identifies and assesses the capabilities and activities of cyber criminals or foreign intelligence entities; design and administer procedures in the organization that sustains the security of the organization’s data and access to its technology and communications systems. Duties may include: |
• Identifies, deters, monitors, and investigates computer and network intrusions
• Provide computer forensic support to high technology investigations in the form of evidence seizure, computer forensic analysis, and data recovery
• Monitor and assess complex security devices for patterns and anomalies from raw events (DNS, DHCP, AD, SE logs), tag events for Tier 1 & 2 monitoring
• Conduct malware analysis in out-of-band environment (static and dynamic), including complex malware
| Bachelors |
| 10 |
| 36 |
| Cybersecurity SME 3 |
| May respond to crisis or urgent situations to mitigate immediate and potential threats. Approaches may include the use information and threat intelligence specifically focused on a proximate incident to identify undiscovered attacks. Investigates and analyzes all relevant response activities. Identifies and assesses the capabilities and activities of cyber criminals or foreign intelligence entities; design and administer procedures in the organization that sustains the security of the organization’s data and access to its technology and communications systems. Duties may include: |
• Lead Cyber Hunt team, provides oversight and be responsible for event investigation and tracking activities
• Identifies, deters, monitors, and investigates computer and network intrusions
• Provide computer forensic support to high technology investigations in the form of evidence seizure, computer forensic analysis, and data recovery
• Monitor and assess complex security devices for patterns and anomalies from raw events (DNS, DHCP, AD, SE logs), tag events for Tier 1 & 2 monitoring Conduct malware analysis in out-of-band environment (static and dynamic), including complex malware
| Bachelors |
| 12 |
| 37 |
| Cybersecurity Specialist 1 |
| Identify and resolve highly complex issues to prevent cyber-attacks on information systems and to keep computer information systems secure from interruption of service, intellectual property theft, network viruses, data mining, financial theft, and theft of sensitive customer data, allowing business to continue as normal. This is accomplished through the systematic implementation of a cyber framework and process. Designs, installs, and manages security mechanisms that protect networks and information systems against hackers, breaches, viruses, and spyware. This individual responds to incidents, investigates violations, and recommends enhancements to plug potential security gaps. Level 1 performs more routine aspects of the position and is supervised by higher levels. |
| Bachelors |
| 1 |
| 38 |
| Cybersecurity Specialist 2 |
| Identify and resolve highly complex issues to prevent cyber-attacks on information systems and to keep computer information systems secure from interruption of service, intellectual property theft, network viruses, data mining, financial theft, and theft of sensitive customer data, allowing business to continue as normal. This is accomplished through the systematic implementation of a cyber framework and process. Designs, installs, and manages security mechanisms that protect networks and information systems against hackers, breaches, viruses, and spyware. This individual responds to incidents, investigates violations, and recommends enhancements to plug potential security gaps. Level 2 performs more varied and difficult tasks compared to Level 1, yet has less autonomy than Level 3. |
| Bachelors |
| 3 |
| 39 |
| Cybersecurity Specialist 3 |
| Identify and resolve highly complex issues to prevent cyber-attacks on information systems and to keep computer information systems secure from interruption of service, intellectual property theft, network viruses, data mining, financial theft, and theft of sensitive customer data, allowing business to continue as normal. This is accomplished through the systematic implementation of a cyber framework and process. Designs, installs, and manages security mechanisms that protect networks and information systems against hackers, breaches, viruses, and spyware. This individual responds to incidents, investigates violations, and recommends enhancements to plug potential security gaps. Level 3 is competent in subject matter and concepts and generally considered a specialist in area of assignment. May lead |
individuals assisting in the work.
| Bachelors |
| 7 |
| 40 |
| Cybersecurity Task Lead |
| Apply their broad management skills and specialized functional and technical expertise to guide cyber engineering and process teams in delivering client solutions or to manage the day-to-day operations of cyber projects. Monitors quality across multiple projects. This individual establishes and maintains financial and technical reports to show progress of projects to management and customers, organizes and assigns responsibilities to subordinates, and oversees the assigned tasks. |
| Bachelors |
| 7 |
| 41 |
| Incident Detection/Response Analyst 1 |
| Contributes to generating response to crisis or urgent situations to mitigate immediate or potential threats. Uses mitigation, preparedness, and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security. |
Duties may include:
• Handle and respond to cyber security incidents through coordination with stakeholders such as internal IT entities, security leadership, legal affairs, internal affairs, law enforcement, and privacy offices
• Intake incident reporting, conduct ticket updates, and notify stakeholders of cyber security incidents and forensic investigations in relation to computer security incidents and escalate when necessary as well as coordinate response to computer security incidents
• Recommend a course of action on each incident and creates, manages, and records all actions taken and serve as initial POC for Events of Interest reported both internally and externally
• Establishes alarm/incident escalation process and tracks, follows-up, and resolves incidents
• Initiates and maintains contact with affected parties during incident response lifecycle.
Investigates potential incidents/intrusions
| Bachelors |
| 1 |
| 42 |
| Incident Detection/Response Analyst 2 |
| Contributes to generating responses to crisis or urgent situations to mitigate immediate and / or potential threats. Uses mitigation, preparedness, and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security. Duties may include: |
• Provides oversight for incident data flow and response, content, and remediation, and partners with other incident response centers in maintaining an understanding of threats, vulnerabilities, and exploits that could impact networks and assets
• Performs real-time proactive event investigation on various security enforcement systems, such as SIEM, Anti-virus, Internet content filtering/reporting, malcode prevention, Firewalls, IDS & IPS, Web security, antispam, etc.
• Performs the role of Incident Coordinator for IT Security events requiring focused response, containment, investigation, and remediation
• Performs forensic analysis on hosts supporting investigations
• Conducts malware analysis in out-of-band environment (static and dynamic), including complex malware
| Bachelors |
| 2 |
| 43 |
| Incident Detection/Response Analyst 3 |
| Contributes to generating responses to crisis or urgent situations to mitigate immediate and / or potential threats. Uses mitigation, preparedness, and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security. Duties may include: |
• Lead shifts and functional IR teams, provides oversight for incident data flow and response, content, and remediation, and partners with other incident response centers in maintaining an understanding of threats, vulnerabilities, and exploits that could impact networks and assets
• Performs real-time proactive event investigation on various security enforcement systems, such as SIEM, Anti-virus, Internet content filtering/reporting, malcode prevention, Firewalls, IDS & IPS, Web security, antispam, etc.
• Performs the role of Incident Coordinator for IT Security events requiring focused response, containment, investigation, and remediation
• Performs forensic analysis on hosts supporting investigations
• Conducts malware analysis in out-of-band environment (static and dynamic), including complex malware
• Coordinate response action to identifies threats and incidents
• Analyze operational anomalies, network behavior and performs mitigation actions derived from cyber threat monitoring and anomaly analysis, and actively monitors the networks for cybersecurity threats and vulnerabilities
• Provide oversight and perform quality assurance on Incident Closures
• Assist with knowledge management - Standard Operating Procedures and procedural support data
| Bachelors |
| 5 |
| 44 |
| Incident Detection/Response Analyst 4 |
| Contributes to generating responses to crisis or urgent situations to mitigate immediate and / or potential threats. Uses mitigation, preparedness, and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security. Duties may include: |
• Lead one or more functional security teams (Incident response, forensics, cyber intelligence etc.)
• Support the development of staff schedules and staffing forecasts for approval
• Ensure shift members follow the appropriate incident escalation and reporting procedures
• Provides support promptly and efficiently through front-line telephone and email communications
• Ingest, triage, prioritize, assign, track, document, and manage incidents and results
• Provide technical support in response to computer security incidents Correlate, map, and fuse any and all incident information for the development and distribution of cyber alerts and notices, or other products as Required
• Document technical details of current or potential intruder threats consistent with environment
• Coordinate, communicate, share information, and work closely with organizational stakeholders
• Responsible for knowledge management of operational procedures and support documentation
| Bachelors |
| 8 |
| 45 |
| Risk and Vulnerability Threat Analyst 1 |
| Participate in conduct of controls and security assessments to assess risk of exposure of proprietary data through weaknesses in platforms, access procedures, or forms of access to the organization’s systems and the data contained in them. Duties may include: |
• Provides technical support on post event network security logs and trend analysis
• Uncovers security and compliance violations
• Associates and correlates IP address related events with specific systems or devices in the IT infrastructure
• Support development and analysis of system and security documentation Maintain documentation for exceptions to standards
| Bachelors |
| 1 |
| 46 |
| Risk and Vulnerability Threat Analyst 2 |
| Participates in the conduct of controls and security assessments to assess risk of exposure of proprietary data through weaknesses in platforms, access procedures, or forms of access to the organization’s systems and the data contained in them. Duties may include: |
• Develop, document and execute containment strategies
• Document and brief the business on remediation options and execute the plan with stakeholders
• Produce final report and recommendation
• Coordinate efforts of, and provide timely updates to, multiple business units during response
• Performing in-depth analysis in support of incident response operations
• Develop requirements for technical capabilities for cyber incident management
• Investigate major breaches of security and recommending appropriate control improvements
• Work with infrastructure and application support teams to drive closure of follow up actions identified through incident and problem management
• Performs Security Control Assessments on systems to validate the results of risk assessments and ensure controls in the security plan are present and operating correctly on the system; provides thorough report of the risks to the system and its data
• Develop and analyze system and security documentation
| Bachelors |
| 4 |
| 47 |
| Risk and Vulnerability Threat Analyst 3 |
| Participates in the conduct of controls and security assessments to assess risk of exposure of proprietary data through weaknesses in platforms, access procedures, or forms of access to the organization’s systems and the data contained in them. Duties may include: |
• Support engineering design teams by assessing network and system security design features and making recommendations concerning overall security accreditation readiness and compliance and best practices
• Support interoperability assessment teams and present written analysis and conclusions in all…
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