Federal Supply Schedule 47QTCA23D0090

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Attached to
Federal Supply Schedule 47QTCA23D0090 Federal contract IDV
Contract number
47QTCA23D0090
Issued by
GSA Federal Acquisition Service

About this file

This document provides a price list for labor categories and hourly rates under a Multiple Award Schedule contract held by ASP Web Solutions, LLC with the General Services Administration Federal Acquisition Service. The contract was awarded on May 25, 2023 and provides a range of information technology professional services through 48 labor categories such as business intelligence analyst, database administrator, programmer analyst, and web developer at hourly rates ranging from $23.50 to $166.25 over a five year ordering period. Relevant details include a small business 8(a) contractor in Bartlett, Tennessee, discounts from 2-5% for hourly rates, and additional discounts for large single orders above $250,000.

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GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

FOR Multiple Award Schedule (MAS) Online access to contract ordering information, terms and conditions, uptodate pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menudriven database system. The INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

SCHEDULE TITLE: Multiple Award Schedule (MAS), Solicitation # 47QTCA230090

CONTRACT NUMBER: TBD

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

CONTRACT PERIOD: May 17, 2023 through May 16, 2028 Contractor:

ASP Web Solutions, LLC.

2959 Elmore Park, Suite One Bartlett, TN 38134

Business Size:Small Disadvantaged Business 8(a) Certified
TELEPHONE:504-261-5001
FAX:800-657-0970
WEBSITE:https://www.asp-web-solutions.com
BUSINESS SIZE:Small

CUSTOMER INFORMATION

1a.Table of Awarded SINs:
SIN
SIN Description
54151S
Information Technology Professional Services
1b.Lowest Priced Model Number and Price for each SIN: See Labor Category Hourly rates on page 6.
1c.Commercial Job Titles, Experience, and Education: See Labor Category Descriptions on page 7
2.Maximum Order: $500,000.00
3.Minimum Order: $100.00
4.Geographic Coverage: 48 Contiguous States
5.Points of Production: US
6.Discount from Listed Prices:
2 -5% for Hourly Rates depending on labor category
7.Quantity Discounts: Additional 1% discount from the GSA Rate for single task orders at or exceeding $250,000
8.Prompt Payment Terms: 1% 15 Days
9a.Government Purchase Cards below Micro-Purchase Threshold – Yes
9b.Government Purchase Cards above Micro-Purchase Threshold – Yes
10.Foreign Items: N/A
11a.Time of Delivery: TBD at task order level
11b.Expedited Delivery: TBD at task order level
11c.Urgent Requirements: Negotiate with Contractor
12.F.O.B. Points: N/A
13a.Ordering Address(es):

ASP Web Solutions, LLC.

2959 Elmore Park, Suite One Bartlett, TN 38134

13b. Ordering Procedures: TBD at task order level

14. Payment Address:

ASP Web Solutions, LLC.

2959 Elmore Park, Suite One Bartlett, TN 38134

15.Warranty Provision: Standard Commercial Warranty in accordance with FAR 52.212-4 and GSAR 552.246-7, warranty - 2 Years - Lifetime
16.Export Packing Charges: N/A
17.Terms and Conditions of Government Purchase Card Acceptance: N/A
18.Terms and Conditions of Rental, Maintenance, and Repair: N/A
19.Terms and Conditions of Installation: N/A
20.Terms and Conditions of Repair Parts: N/A
20a.Terms and Conditions for Any Other Services: N/A
21.List of Service and Distribution Points: N/A
22.List of Participating Dealers: N/A
23.Preventative Maintenance: N/A
24a.Special Attributes: N/A
24b.Section 508 Compliance:If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/
25.Unique Entity ID (UEI) number: H9ZUKNM4JUN1
26.CCR Database (SAM.gov): Active

GSA Pricelist Labor Categories and Service Pricing (these prices include the Industrial Funding Fee (IFF) of 0.75%)

Item
SIN
Awarded Labor Category
Site
Year 1
Year 2
Year 3
Year 4
Year 5

05/18/23- 05/17/24 05/18/24- 05/17/25 05/18/25- 05/17/26 05/18/26- 05/17/27 05/18/27- 05/17/28

1
54151S
Business Intelligence Analyst Journeyman
Both
$83.30
$86.02
$88.83
$91.73
$94.73
2
54151S
Business Intelligence Analyst Junior
Both
$53.90
$55.66
$57.48
$59.36
$61.30
3
54151S
Business Intelligence Analyst Senior
Both
$95.00
$98.11
$101.32
$104.63
$108.05
4
54151S
Business Intelligence Analyst SME
Both
$104.50
$107.92
$111.45
$115.09
$118.85
5
54151S
Business Process Analyst
Both
$57.46
$59.34
$61.28
$63.28
$65.35
6
54151S
Business Process Analyst Senior
Both
$63.91
$66.00
$68.16
$70.39
$72.69
7
54151S
Business Process Analyst Staff
Both
$72.69
$75.07
$77.52
$80.05
$82.67
8
54151S
Computer and Information Research Scientist Junior
Both
$73.50
$75.90
$78.38
$80.94
$83.59
9
54151S
Computer and Information Systems Manager
Both
$73.50
$75.90
$78.38
$80.94
$83.59
10
54151S
Computer Hardware Engineer Junior
Both
$48.19
$49.77
$51.40
$53.08
$54.82
11
54151S
Computer Operator Journeyman
Both
$47.25
$48.80
$50.40
$52.05
$53.75
12
54151S
Computer Operator Junior
Both
$38.50
$39.76
$41.06
$42.40
$43.79
13
54151S
Computer Operator Senior
Both
$52.48
$54.20
$55.97
$57.80
$59.69
14
54151S
Computer Programmer Senior
Both
$69.98
$72.27
$74.63
$77.07
$79.59
15
54151S
Computer Systems Analyst Journeyman
Both
$47.25
$48.80
$50.40
$52.05
$53.75
16
54151S
Computer Systems Analyst Junior
Both
$39.20
$40.48
$41.80
$43.17
$44.58
17
54151S
Computer Systems Analyst Senior
Both
$78.40
$80.96
$83.61
$86.34
$89.16
18
54151S
Computer Systems Engineer/Architect Senior
Both
$81.34
$84.00
$86.75
$89.59
$92.52
19
54151S
Data Warehousing Specialist Journeyman
Both
$63.70
$65.78
$67.93
$70.15
$72.44
20
54151S
Data Warehousing Specialist
Both
$88.20
$91.08
$94.06
$97.14
$100.32
21
54151S
Data Warehousing Specialist
Both
$147.25
$152.07
$157.04
$162.18
$167.48
22
54151S
Database Administrator
Both
$72.52
$74.89
$77.34
$79.87
$82.48
23
54151S
Database Administrator Senior – Oracle
Both
$71.00
$73.32
$75.72
$78.20
$80.76
24
54151S
Database Administrator Senior Staff - Oracle
Both
$85.51
$88.31
$91.20
$94.18
$97.26
25
54151S
Database Administrator Staff - Oracle
Both
$80.38
$83.01
$85.72
$88.52
$91.41
26
54151S
Database Architect
Both
$69.13
$71.39
$73.72
$76.13
$78.62
27
54151S
Database Architect
Both
$166.25
$171.69
$177.30
$183.10
$189.09
28
54151S
Document Management Specialist
Both
$58.07
$59.97
$61.93
$63.96
$66.05
29
54151S
ERP Programmer Analyst Senior
Both
$91.14
$94.12
$97.20
$100.38
$103.66
30
54151S
ERP Programmer Analyst Journeyman
Both
$87.49
$90.35
$93.30
$96.35
$99.50
31
54151S
Helpdesk Analyst Journeyman
Both
$37.24
$38.46
$39.72
$41.02
$42.36
32
54151S
Helpdesk Analyst Junior
Both
$31.36
$32.39
$33.45
$34.54
$35.67
33
54151S
Helpdesk Analyst
Both
$42.14
$43.52
$44.94
$46.41
$47.93
34
54151S
Management Analyst Senior
Both
$40.87
$42.21
$43.59
$45.02
$46.49
35
54151S
Network and Computer Systems Administrator Junior
Both
$63.14
$65.20
$67.33
$69.53
$71.80
36
54151S
Network and Computer Systems Administrator
Both
$65.66
$67.81
$70.03
$72.32
$74.68
37
54151S
Programmer Analyst - Business Intelligence
Both
$69.63
$71.91
$74.26
$76.69
$79.20
38
54151S
Programmer Analyst Senior - Business Intelligence
Both
$88.20
$91.08
$94.06
$97.14
$100.32
39
54151S
Programmer Analyst Journeyman - ETL/PL SQL
Both
$74.48
$76.92
$79.44
$82.04
$84.72
40
54151S
Landscape Project Manager Junior
Both
$23.50
$24.27
$25.06
$25.88
$26.73
41
54151S
Software Quality Assurance Engineer and Tester Junior
Both
$38.44
$39.70
$41.00
$42.34
$43.72
42
54151S
Test Engineer
Both
$48.59
$50.18
$51.82
$53.51
$55.26
43
54151S
Test Engineer Senior
Both
$59.09
$61.02
$63.02
$65.08
$67.21
44
54151S
Test Engineer SME
Both
$73.49
$75.89
$78.37
$80.93
$83.58
45
54151S
Training and Development Specialist Journeyman
Both
$39.20
$40.48
$41.80
$43.17
$44.58
46
54151S
Training and Development Specialist Junior
Both
$37.24
$38.46
$39.72
$41.02
$42.36
47
54151S
Web Developer Junior
Both
$23.86
$24.64
$25.45
$26.28
$27.14
48
54151S
Web Developer Senior
Both
$73.50
$75.90
$78.38
$80.94
$83.59

Labor Descriptions:

Item
Job Title
Detailed Position Description and functional responsibilities
Education
Years of Exp
1
Business Intelligence Analyst Journeyman
Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources.

Assesses market strategies by analyzing related products, markets, or trends.

Uses business intelligence data and tools to identify and monitor current and potential customers.

Identifies markets for future product development and methods to improve sales of existing products by analyzing technology trends.

Compiles business intelligence or trends to support actionable recommendations.

Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals.

Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders.

Performs other related duties as assigned.

BACHELORS DEGREE
5
2
Business Intelligence Analyst Junior
Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources.

Assesses market strategies by analyzing related products, markets, or trends.

Uses business intelligence data and tools to identify and monitor current and potential customers.

Identifies markets for future product development and methods to improve sales of existing products by analyzing technology trends.

Compiles business intelligence or trends to support actionable recommendations.

Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals.

Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders.

Performs other related duties as assigned.

BACHELORS DEGREE
3
3
Business Intelligence Analyst Senior
Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources.

Assesses market strategies by analyzing related products, markets, or trends.

Uses business intelligence data and tools to identify and monitor current and potential customers.

Identifies markets for future product development and methods to improve sales of existing products by analyzing technology trends.

Compiles business intelligence or trends to support actionable recommendations.

Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals.

Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders.

Performs other related duties as assigned.

BACHELORS DEGREE
7 YEARS
4
Business Intelligence Analyst SME
Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources.

Assesses market strategies by analyzing related products, markets, or trends.

Uses business intelligence data and tools to identify and monitor current and potential customers.

Identifies markets for future product development and methods to improve sales of existing products by analyzing technology trends.

Compiles business intelligence or trends to support actionable recommendations.

Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals.

Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders.

Performs other related duties as assigned.

BACHELORS DEGREE
9 YEARS
5
Business Process Analyst
Analyzes business and technical processes to formulate and develop new and modified business information processing systems, such as production and inventory control systems, financial tracking systems, marketing and human resources systems. Candidate is able to represent the business unit to define requirements and business cases for the technology developments. In addition, coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Also requires knowledge of e-commerce tools, computer system capabilities, business processes, and work flow.
BACHELORS DEGREE
5 YEARS
6
Business Process Analyst Senior
Analyzes business and technical processes to formulate and develop new and modified business information processing systems, such as production and inventory control systems, financial tracking systems, marketing and human resources systems. Candidate must be able to represent the business unit to define requirements and business cases for the technology developments. In addition, coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. In addition, requires knowledge of e-commerce tools, computer system capabilities, business processes, and work flow.
BACHELORS DEGREE
5 YEARS
7
Business Process Analyst Staff
Analyzes business and technical processes to formulate and develop new and modified business information processing systems, such as production and inventory control systems, financial tracking systems, marketing and human resources systems. Candidate represents the business unit to define requirements and business cases for the technology developments. Also coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Also requires knowledge of e-commerce tools, computer system capabilities, business processes, and work flow.
BACHELORS DEGREE
5 YEARS
8
Computer and Information Research Scientist Junior
Explore fundamental issues in computation and develop theories and models to address those issues

Help scientists and engineers solve complex computing problems Invent new computing languages, tools, and methods to improve the way in which people work with computers Develop and improve the software systems that form the basis of the modern computing experience Design experiments to test the operation of these software systems Analyze the results of their experiments Publish their findings in academic journals

BACHELORS DEGREE
10 YEARS
9
Computer and Information Systems Manager
Explore fundamental issues in computation and develop theories and models to address those issues

Help scientists and engineers solve complex computing problems Invent new computing languages, tools, and methods to improve the way in which people work with computers Develop and improve the software systems that form the basis of the modern computing experience Design experiments to test the operation of these software systems Analyze the results of their experiments Managed team and oversee publication of their findings in academic journals

BACHELORS DEGREE
15 YEARS
10
Computer Hardware Engineer Junior
Design new computer hardware, creating schematics of computer equipment to be built

Test the computer hardware they design Analyze the test results and modify the design as needed Update existing computer equipment so that it will work with new software Oversee the manufacturing process for computer hardware

BACHELORS DEGREE
9 YEARS
11
Computer Operator Journeyman
Computer operators are in charge of overseeing computer systems to make sure that everything is running smoothly.

They may work at computer terminals to monitor the operations of equipment, and keep an eye out for problems.

This involves interning commands and responding to error messages.

BACHELORS DEGREE
5 YEARS
12
Computer Operator Junior
Computer operators are in charge of overseeing computer systems to make sure that everything is running smoothly.

They may work at computer terminals to monitor the operations of equipment, and keep an eye out for problems.

This involves interning commands and responding to error messages.

BACHELORS DEGREE
2 YEARS
13
Computer Operator Senior
Computer operators are in charge of overseeing computer systems to make sure that everything is running smoothly.

They may work at computer terminals to monitor the operations of equipment, and keep an eye out for problems.

This involves interning commands and responding to error messages.

MASTERS DEGREE
15 YEARS
14
Computer Programmer Senior
Write programs in a variety of computer languages, such as C++ and Java

Update and expand existing programs Test programs for errors and fix the faulty lines of computer code Create, modify, and test code or scripts in software that simplifies development

BACHELORS DEGREE
7 YEARS
15
Computer Systems Analyst Journeyman
Consult with managers to determine the role of information technology (IT) systems in an organization

Research different technologies to decide if they would increase the organization’s efficiency Analyze costs and benefits of IT systems and upgrades to help managers decide which, if any, to install Devise ways to add functionality to existing computer systems Design new systems by configuring hardware and software Oversee the installation and configuration of new systems and customize them for the organization Test systems to ensure that they work as expected Write instruction manuals and train the systems’ end users

HIGH SCHOOL
6 YEARS
16
Computer Systems Analyst Junior
Consult with managers to determine the role of information technology (IT) systems in an organization

Research different technologies to decide if they would increase the organization’s efficiency Analyze costs and benefits of IT systems and upgrades to help managers decide which, if any, to install Devise ways to add functionality to existing computer systems Design new systems by configuring hardware and software Oversee the installation and configuration of new systems and customize them for the organization Test systems to ensure that they work as expected Write instruction manuals and train the systems’ end users

BACHELORS DEGREE
5 YEARS
17
Computer Systems Analyst Senior
Consult with managers to determine the role of information technology (IT) systems in an organization

Research different technologies to decide if they would increase the organization’s efficiency Analyze costs and benefits of IT systems and upgrades to help managers decide which, if any, to install Devise ways to add functionality to existing computer systems Design new systems by configuring hardware and software Oversee the installation and configuration of new systems and customize them for the organization Test systems to ensure that they work as expected Write instruction manuals and train the systems’ end users

DEGREE
3 YEARS
18
Computer Systems Engineer/Architect Senior
Create PowerShell scripts to automate deployment.

Create SharePoint program library repository and manage access control.

Manage QA teams in local and distribute international locations.

Develop strategic initiative for computer infrastructure & networks at 22 AMC bases.

Create Java GUI controls in Java2D as overlays to visual simulation applet.

Integrate image and 3D data sources to visual simulation applet in Java and OpenGL.

Utilize out-of-the box cloud integration templates to provide a starting point for best practice.

Provide PC support including hardware/software and imaging new systems.

Help integrate a newly acquire company into the corporate infrastructure.

Develop and delete network user access while configuring/setting up PC hardware.

Design component base architecture to allow content re-use, consistent documentation and a shorter integration time, thus increasing program affordability.

Integrate security architecture and database user security SME.

BACHELORS DEGREE
7 YEARS
19
Data Warehousing Specialist Journeyman
A data warehouse analyst supports businesses and organizations by analyzing data contained in information systems and using the results to implement improvements. Working in a variety of industries, including healthcare, finance and education, a data warehouse analyst uses computer programs like Microsoft SQL (structured query language) Server, a database analysis system, along with Cognos, a business intelligence management system. Use systems to store, manage and analyze a company's data, create statistical reports and make business decisions based on analysis.
BACHELORS DEGREE
4 YEAR
20
Data Warehousing Specialist
A data warehouse analyst supports businesses and organizations by analyzing data contained in information systems and using the results to implement improvements. Working in a variety of industries, including healthcare, finance and education, a data warehouse analyst uses computer programs like Microsoft SQL (structured query language) Server, a database analysis system, along with Cognos, a business intelligence management system. Use systems to store, manage and analyze a company's data, create statistical reports and make business decisions based on analysis.
BACHELORS DEGREE
8 YEAR
21
Data Warehousing Specialist
A data warehouse analyst supports businesses and organizations by analyzing data contained in information systems and using the results to implement improvements. Working in a variety of industries, including healthcare, finance and education, a data warehouse analyst uses computer programs like Microsoft SQL (structured query language) Server, a database analysis system, along with Cognos, a business intelligence management system. Use systems to store, manage and analyze a company's data, create statistical reports and make business decisions based on analysis.
BACHELORS DEGREE
10 YEARS
22
Database Administrator
Implements and maintains smooth operation and physical design of databases. Reviews database design and integration of systems, provides backup recovery and makes recommendations regarding enhancements and/or improvements. Maintains security and integrity controls. Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Responsibilities include: database loading; development and management of operational procedures; environment management; database health (e.g. monitoring, proactive and reactive responses); resource planning; database upgrade planning; backup and recovery strategy planning and implementation; environment transition planning (development, test, stage, production).
BACHELORS DEGREE
1 YEAR
23
Database Administrator Senior – Oracle
Implements and maintains smooth operation and physical design of databases. Reviews database design and integration of systems, provides backup recovery and makes recommendations regarding enhancements and/or improvements. Maintains security and integrity controls. Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Responsibilities include: database loading; development and management of operational procedures; environment management; database health (e.g. monitoring, proactive and reactive responses); resource planning; database upgrade planning; backup and recovery strategy planning and implementation; environment transition planning (development, test, stage, production).
BACHELORS DEGREE
5 YEARS
24
Database Administrator Senior Staff - Oracle
Implements and maintains smooth operation and physical design of databases. Reviews database design and integration of systems, provides backup recovery and makes recommendations regarding enhancements and/or improvements. Maintains security and integrity controls. Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Responsibilities include: database loading; development and management of operational procedures; environment management; database health (e.g. monitoring, proactive and reactive responses); resource planning; database upgrade planning; backup and recovery strategy planning and implementation; environment transition planning (development, test, stage, production).
BACHELORS DEGREE
5 YEARS
25
Database Administrator Staff - Oracle
Implements and maintains smooth operation and physical design of databases. Reviews database design and integration of systems, provides backup recovery and makes recommendations regarding enhancements and/or improvements. Maintains security and integrity controls. Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Responsibilities include: database loading; development and management of operational procedures; environment management; database health (e.g. monitoring, proactive and reactive responses); resource planning; database upgrade planning; backup and recovery strategy planning and implementation; environment transition planning (development, test, stage, production).
BACHELORS DEGREE
5 YEARS
26
Database Architect
Design databases to support business applications, ensuring system scalability, security, performance, and reliability.

Related occupations Develop database architectural strategies at the modeling, design and implementation stages to address business or industry requirements.

Related occupations Collaborate with system architects, software architects, design analysts, and others to understand business or industry requirements.

Related occupations Develop data models for applications, metadata tables, views or related database structures.

Related occupations Set up database clusters, backup, or recovery processes.

ASSOCIATES DEGREE, CDL
5 YEARS
27
Database Architect
Design databases to support business applications, ensuring system scalability, security, performance, and reliability.

Related occupations Develop database architectural strategies at the modeling, design and implementation stages to address business or industry requirements.

Related occupations Collaborate with system architects, software architects, design analysts, and others to understand business or industry requirements.

Related occupations Develop data models for applications, metadata tables, views or related database structures.

Related occupations Set up database clusters, backup, or recovery processes.

BACHELORS DEGREE
10 YEARS
28
Document Management Specialist
Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.

Related occupations Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.

Related occupations Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.

Related occupations Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.

Related occupations Develop, document, or maintain standards, best practices, or system usage procedures.

ASSOCIATES DEGREE, CDL
3 YEARS
29
ERP Programmer Analyst Senior
Builds SAP or PeopleSoft client/server enterprise application tables, panels, and reports. Converts data, develops code, and creates and executes unit tests. Troubleshoots and resolves testing issues. Candidate is responsible for requirements analysis and design specifications. In addition, codes individual modules and functions. Also is responsible for technical documentation verification and installation testing. Responsible for software integration and external interface development.
BACHELORS DEGREE
5 YEARS
30
ERP Programmer Analyst Journeyman
Builds SAP or PeopleSoft client/server enterprise application tables, panels, and reports. Converts data, develops code, and creates and executes unit tests. Troubleshoots and resolves testing issues. Also is responsible for requirements analysis and design specifications. In addition, codes individual modules and functions. Candidate is responsible for technical documentation verification and installation testing. Responsible for software integration and external interface development.
BACHELORS DEGREE
5 YEARS
31
Helpdesk Analyst Journeyman
Manage network software deployment, imaging/backup and unattend OS installations

Develop, implement, and support customized manage VPN solutions for customers.

Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.

Support CITRIX by resolving connectivity issues when problems are reported.

Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.

Repair PCs and printers install software supervise interns Configure and troubleshoot wireless connections and TCP/IP connectivity.

Enhance company collaboration by upgrading telephony system to VoIP.

Develop, implement and monitor gateway-to-gateway and client-to-gateway VPN solutions.

Create and maintain documentation of incident status in remedy ticketing system.

Report weekly to management with SLA statistics and recommendations for improvements.

High School
5 YEARS
32
Helpdesk Analyst Junior
Manage network software deployment, imaging/backup and unattend OS installations

Develop, implement, and support customized manage VPN solutions for customers.

Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.

Support CITRIX by resolving connectivity issues when problems are reported.

Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.

Repair PCs and printers install software supervise interns Configure and troubleshoot wireless connections and TCP/IP connectivity.

Enhance company collaboration by upgrading telephony system to VoIP.

Develop, implement and monitor gateway-to-gateway and client-to-gateway VPN solutions.

Create and maintain documentation of incident status in remedy ticketing system.

Report weekly to management with SLA statistics and recommendations for improvements.

High School
3 YEARS
33
Helpdesk Analyst
Manage network software deployment, imaging/backup and unattend OS installations

Develop, implement, and support customized manage VPN solutions for customers.

Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.

Support CITRIX by resolving connectivity issues when problems are reported.

Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.

Repair PCs and printers install software supervise interns Configure and troubleshoot wireless connections and TCP/IP connectivity.

Enhance company collaboration by upgrading telephony system to VoIP.

Develop, implement and monitor gateway-to-gateway and client-to-gateway VPN solutions.

Create and maintain documentation of incident status in remedy ticketing system.

Report weekly to management with SLA statistics and recommendations for improvements.

BACHELORS DEGREE
3 YEARS
34
Management Analyst Senior
Gather and organize information about the problems to be solved or the procedures to be improved

Interview personnel and conduct onsite observations to determine the methods, equipment, and personnel that will be needed Analyze financial and other data, including revenue, expenditure, and employment reports Develop solutions or alternative practices Recommend new systems, procedures, or organizational changes Make recommendations to management through presentations or written reports Confer with managers to ensure changes are working

High School
1 YEAR
35
Network and Computer Systems Administrator Junior

Create plans and layouts for data communication networks Present plans to management and explain why they are in the organization’s best interest to pursue them Consider information security when designing networks Upgrade hardware, such as routers or adaptors, and software, such as network drivers, as needed to support computer networks Research new networking technologies to determine what would best support their organization in the future

BACHELORS DEGREE
5 YEARS
36
Network and Computer Systems Administrator

Create plans and layouts for data communication networks Present plans to management and explain why they are in the organization’s best interest to pursue them Consider information security when designing networks Upgrade hardware, such as routers or adaptors, and software, such as network drivers, as needed to support computer networks Research new networking technologies to determine what would best support their organization in the future

BACHELORS DEGREE
5 YEARS
37
Programmer Analyst - Business Intelligence
Performs analyses, development and evaluation of data mining in a data warehouse environment which includes data design, database architecture, and metadata and repository creation. Uses data mining and data analysis tools. Designs, develops and maintains databases. Reviews data loaded into the data warehouse for accuracy. Responsible for preparation of system requirements, analyses and design throughout the data warehouse implementation. Interacts with user community to produce reporting requirements
BACHELORS DEGREE
5 YEARS
38
Programmer Analyst Senior - Business Intelligence
Performs analyses, development and evaluation of data mining in a data warehouse environment which includes data design, database architecture, metadata and repository creation. Uses data mining and data analysis tools. Designs, develops and maintains databases. Reviews data loaded into the data warehouse for accuracy. Responsible for preparation of system requirements, analyses and design throughout the data warehouse implementation. Interacts with user community to produce reporting requirements
BACHELORS DEGREE
5 YEARS
39
Programmer Analyst Journeyman - ETL/PL SQL
Builds and codes applications and/or modules using languages such as C++, visual basic, ABAP, JAVA, XTML, etc. Provides patches and upgrades to existing systems. May design graphical user interface (GUI) to meet the specific needs of users. Prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. May build add-on modules using application program language
BACHELORS DEGREE
5 YEARS
40
Landscape Project Manager Junior
Landscape managers oversee landscape crews responsible for the upkeep of various ground spaces, such as home or business lawns. They make sure land is properly groomed, fertilized and weeded. They also see that unwanted elements, such as dead plants, are removed. They supervise the workers involved in monitoring plant growth, watering and nurturing.
HIGH SCHOOL
5 YEARS
41
Software Quality Assurance Engineer and Tester Junior
Develop and execute software tests to identify software problems and their causes.

Test system modifications to prepare for implementation.

Document software and application defects using a bug tracking system and report defects to software or web developers.

Create and maintain databases of known defects.

May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.

BACHELORS DEGREE
2 YEARS
42
Test Engineer
Designs, develops, and implements testing methods and equipment. Plans and arranges the labor, schedules, and equipment required for testing and evaluating standard and special devices. Provides test area with parameters for sample testing and specifies tests to be performed. Compiles data and defines changes required in testing equipment, testing procedures, manufacturing processes, or new testing requirements. Responsible for testing all customer samples and for special tests that cannot be performed in the test area
BACHELORS DEGREE
5 YEARS
43
Test Engineer Senior
Designs, develops, and implements testing methods and equipment. Plans and arranges the labor, schedules, and equipment required for testing and evaluating standard and special devices. Provides test area with parameters for sample testing and specifies tests to be performed. Compiles data and defines changes required in testing equipment, testing procedures, manufacturing processes, or new testing requirements. Responsible for testing all customer samples and for special tests that cannot be performed in the test area Education and Experience: Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related Masters degree. Considered career, or journey, level
BACHELORS DEGREE
5 YEARS
44
Test Engineer SME
Designs, develops, and implements testing methods and equipment. Plans and arranges the labor, schedules, and equipment required for testing and evaluating standard and special devices. Provides test area with parameters for sample testing and specifies tests to be performed. Compiles data and defines changes required in testing equipment, testing procedures, manufacturing processes, or new testing requirements. Responsible for testing all customer samples and for special tests that cannot be performed in the test area
BACHELORS DEGREE
5
45
Training and Development Specialist Journeyman
A software trainer is a type of training specialist who teaches individuals how to use computer applications or programs such as spreadsheets, desktop publishing programs, or computer network systems software.

The nature of the job requires knowledge of computer software programs and strong communication skills.

BACHELORS DEGREE
5
46
Training and Development Specialist Junior
A software trainer is a type of training specialist who teaches individuals how to use computer applications or programs such as spreadsheets, desktop publishing programs, or computer network systems software.

The nature of the job requires knowledge of computer software programs and strong communication skills.

BACHELORS DEGREE
5
47
Web Developer Junior
Meet with clients or management to discuss the needs, design, and functionality of a website or interface

Create and test applications, interfaces, and navigation menus for a website Write code for the website, using programming languages such as HTML or XML Work with other team members to determine what information the site will contain Work with graphics and other designers to determine the website’s layout Integrate graphics, audio, and video into the website Monitor website traffic Create prototypes and mockups of websites or applications Design and develop graphics

BACHELORS DEGREE
1
48
Web Developer Senior
Meet with clients or management to discuss the needs, design, and functionality of a website or interface

Create and test applications, interfaces, and navigation menus for a website Write code for the website, using programming languages such as HTML or XML Work with other team members to determine what information the site will contain Work with graphics and other designers to determine the website’s layout Integrate graphics, audio, and video into the website Monitor website traffic Create prototypes and mockups of websites or applications Design and develop graphics

BACHELORS DEGREE
7

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