MAS - KPG Global Enterprises LLC - 47QTCA23D007B

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Federal Supply Schedule 47QTCA23D007B Federal contract IDV
Contract number
47QTCA23D007B
Issued by
GSA Federal Acquisition Service

About this file

This federal supply schedule price list outlines information technology products and services available from KPG Global Enterprises, LLC through Contract Number 47QTCA23D007B awarded by GSA Federal Acquisition Service on April 18, 2023. KPG Global Enterprises offers a wide range of IT services across multiple special item numbers, including professional services, health IT, engineering, and order-level materials. The price list describes 118 labor categories covering positions such as cloud and data architects, cybersecurity and AI engineers, database and network administrators, and project managers. It also provides maximum order limits, industrial funding fee details, and worldwide geographic coverage for ordering agencies.

KPG Global Enterprises LLC (DBA KPG Consulting) Pricelist and/or Vendor Terms and Conditions for 47QTCA23D007B, a Federal Supply Schedule awarded to KPG Global Enterprises LLC (DBA KPG Consulting), under Multiple Award Schedule (MAS)

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KPG Global Enterprises, LLC

General Services Administration Federal Supply Service

Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule (MAS)

FSC Group: Information Technology (54151S), Health Information Technology (54151HEAL), Engineering Services (541330ENG), Order Level Materials (OLM) FSC Class(es)/ Product Code(s): DA01, DA10, DB01, DB10, DC01, DD01, DE01, DF01, DG01, DH01, DJ01, DK01, B505, B506, R412, R425, R799, R408, R704, 0000

Contract Number: 47QTCA23D007B

13052 Callaway Court, Fishers, IN 46038-8155, Phone #317-915-0671, Fax #317-947-0671 Website: www.kpgglobal.com

E-Mail: commercialsales@kpgglobal.com

Contract Administrator: Kevin Grimes, Sr.

Business Size: Small Business, Small Disadvantaged Business Contract Period: April 18, 2023, through April 17, 2028.

For more information on ordering from Federal Supply Schedules click on FSS Schedules at GSA.gov.

http://www.kpgglobal.com/ mailto:commercialsales@kpgglobal.com

1 SECTION 1.0 CUSTOMER INFORMATION

2 SECTION 2.0 FIRM OVERVIEW

3 SECTION 3.0 CATEGORY: INFORMATION TECHNOLOGY

3.1 SIN 54151S/STLOC

3.1.1 Labor Category Descriptions (SIN 54151S/54151SSTLOC)

3.1.2 Labor Category Rates (SIN 54151S/54151SSTLOC)

3.2 SIN 54151HEAL/STLOC

3.2.1 Labor Category Descriptions (SIN 54151HEAL/54151HEALSTLOC)

3.2.2 Labor Category Rates (SIN 54151HEAL/54151HEALSTLOC)

4 SECTION 4.0: PROFESSIONAL SERVICES

4.1 SIN 541330ENG/STLOC

4.1.1 Labor Category Descriptions (SIN 541330ENG/541330ENGSTLOC)

4.1.2 Labor Category Rates (SIN 541330ENG/541330ENGSTLOC)

1 SECTION 1.0 CUSTOMER INFORMATION

1a Table of awarded special item number(s).

SIN Description Large Category

Subcategory Description Page

Awarded Price Page

54151S/

54151STLOC

Information Technology Professional Services

Information Technology

IT Services See Pages 7-46

See Pages 46-50

54151HEAL/

54151STLOC

Health Information Technology Services

Information Technology

IT Services See Pages 50-83

See Pages 83-88

541330ENG/

541330ENGSTLOC

Engineering Services

Professional Services

Technical and Engineering Services (Non IT)

See Pages 88-115

See Pages 115-118

OLM/

OLMSTLOC

Order-Level Materials (OLMs)

Order-Level Materials (OLMs)

Order-Level Materials (OLMs)

Defined at Order Level.

Defined at Order Level.

1b Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. Please guide the reader to where required information can be located..e.g. page number. Not Applicable.

1c If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are Not Applicable, indicate “Not Applicable” for this item. Please guide the reader to where required information can be located..e.g. page number.

See Pages 7-50, 50-88, 88-119

2. Maximum order:

Category

Subcategory Maximum Order Limit (MOL)

54151S/

54151STLOC

Information Technology Professional Services

Information Technology

IT Services $500.000.00

54151HEAL/

54151STLOC

Health Information Technology Services

Information Technology

IT Services $500,000.00

541330ENG/

541330ENGSTLOC

Engineering Services

Professional Services

Technical and Engineering Services (Non

IT)

$1,000,000.00

OLM/

OLMSTLOC

Order-Level Materials (OLMs)

Order-Level Materials (OLMs)

Order-Level Materials (OLMs)

Defined at Order Level.

3. Minimum order: SIN’s - 54151S/STLOC, 54151HEAL/STLOC, 541330ENG/STLOC, OLM/STLOC - $100

4. Escalation Rates : Not Applicable. EPA based on the commercial price list

5. IFF Statement: 552.238-80 Industrial Funding Fee and Sales Reporting (JUL 2020)

6. Geographic coverage (delivery area):

Category

Subcategory Geographic Coverage

54151S/

54151STLOC

Information Technology Professional Services

Information Technology

IT Services Worldwide

54151HEAL/

54151STLOC

Health Information Technology Services

Information Technology

IT Services Worldwide

541330ENG/

541330ENGSTLOC

Engineering Services

Professional Services

Technical and Engineering Services (Non IT)

Worldwide

OLM/

OLMSTLOC

Order-Level Materials (OLMs)

Order-Level Materials (OLMs)

Order-Level Materials (OLMs)

Worldwide

7. Point(s) of production: Worldwide based on client requirements

8. Discount from list prices or statement of net price:

● Prices listed are net, discounts have been deducted and the industrial funding fee has been added.

9. Volume discounts – On Single Task Orders:

● 1% $250K

● 2% $600K

● 3% 900K +

10. Prompt payment terms:

● 1.00% 20 days, Net 30 [Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.]

11. Subcontracting Plan Type : N/A and Expiration : N/A

12. Foreign items: Not Applicable

10a. Time of delivery: Negotiated on a Task Order Basis

10b. Expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery: Contact the Contractor

10d. Urgent Requirements: Contact the Contractor

11. F.O.B point(s):

● Destination

● Professional Services will be performed at the location(s) identified by the ordering agency in the order

12a. Ordering address(es):

Attn: Kevin Grimes, Sr.

KPG Global Enterprises, 13052 Callaway Court, Fishers, IN 46038-8155, Phone #317-915-0671, Fax #317-947-0671 E-Mail: commercialsales@kpgglobal.com

12b. Ordering procedures: For supplies and services, the ordering procedures, and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

mailto:commercialsales@kpgglobal.com

13. Payment address(es):

Attn: Kevin Grimes, Sr.

KPG Global Enterprises P.O. Box 857 Fishers, IN 46038-0857 Bank account information for ACH or EFT payments will be shown on the invoice.

14. Warranty provision: Not Applicable

15. Export packing charges: Not Applicable

16. Terms and conditions of rental, maintenance, and repair: Not Applicable

17. Terms and conditions of installation: Not Applicable

18a. Terms and conditions of repair parts: Not Applicable

18b. Terms and conditions for any other services: Not Applicable

19. List of service and distribution points: Not Applicable

20. List of participating dealers: Not Applicable

21. Preventive maintenance: Not Applicable

22a. Special attributes: Not Applicable

22b. Section 508 compliance: The information technology and professional services offered by

KPG Global Enterprises are technical, engineering, and managerial and advisory services which are not generally considered Electronic and Information Technology (EIT) and which are not provided by the government to employees or to the public. Section 508 Compliance does not apply to these services. If these services are ordered in support of agency requirements relating to EIT applications, products and services provided to employees or to the public, then, KPG will address Section 508 Compliance requirements as set out in a Task Order or Statement of Work. The EIT standards can be found at:

www.Section508.gov/.

22. MFC (Most Favored Customer)/BOA (Basis of Award) Customer: Not Applicable. TDR participant.

23. Unique Entity Identification Number: KEUHPZSYCMG9

24. Data Universal Number System (DUNS) number: 101182876

25. KPG is registered in the System for Award Management (SAM) database: Renewed annually.

http://www.section508.gov/

2 SECTION 2.0 FIRM OVERVIEW

KPG Global Enterprises, L.L.C. has the vision and mission to provide world-class solutions and leadership for our customers. Our experience has allowed us to move our customers forward by leveraging leadership to catapult our clients forward through innovation and Trust.

In addition, we are guided by our strategic imperatives that encompass being the best at delivering value to customers, agility, achieving leadership in emerging technologies and digital markets, and expanding on transformative enablers such as artificial intelligence and space technologies. More specifically, as an international company, we continue to provide leadership in Strategy & Managerial Consulting/Advisory Services, Agile Methods, Digital Transformation, Artificial Intelligence and Machine Learning, Digital Compliance, Cyber Security, and Engineering and Networking.

Finally, it is the combination of our collaborative relationships with clients and our programmatic and technical experience that give our clients a true advantage because:

• Clients are an integral part of our consulting projects—helping to ensure the effective transfer of knowledge and realization of the recommendations.

• We work with management and project sponsors to help them plan the implementation of their decisions.

• We focus on both the cultural and technical aspects of strategic priorities, programs, and projects, recognizing that managing change is critical to successful implementation.

3 SECTION 3.0 CATEGORY: INFORMATION TECHNOLOGY

3.1 SIN 54151S/STLOC

IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

3.1.1 Labor Category Descriptions (SIN 54151S/54151SSTLOC)

Cat. Labor Category

Service Title Labor Category Description Minimum

Education Minimum Experience

If applicable, indicate proposed education substitutions

1 Applications Systems Analyst/Programmer Level I

Designs and Develops systems.

Responsible for analyzing, designing, and implementing computer-based information systems to meet business requirements. Key responsibilities may include developing software applications, testing, and debugging software, and providing technical support to end-users. They may work

High School

1 Apprenticeship Programs, Internships, Military Training, or similar may be used as experience.

with various programming languages and software tools and must be knowledgeable about database design and management.

2 Applications Systems Analyst/Programmer Level II

Designs and Develops systems.

Systems Analyst - Intermediate Level.

Responsible for analyzing, designing, and implementing computer-based information systems to meet business requirements. Key responsibilities may include developing software applications, testing and debugging software, and providing technical support to end-users. They may work with various programming languages and software tools and must be knowledgeable about database design and management.

Associates 3 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

3 Applications Systems Analyst/Programmer Level I

Designs and Develops systems. Sr.

Systems Analyst - Specialist Level.

Responsible for analyzing, designing, and implementing computer-based information systems to meet business requirements. Key responsibilities may include developing software applications, testing and debugging software, and providing technical support to end-users. They may work with various programming languages and software tools and must be knowledgeable about database design and management.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

4 Business Systems Analyst - Level I

Designs systems, user interface, & user experience. Works with business on business needs translation (User Stories, Requirements). Responsible for analyzing business processes and systems to identify opportunities for improvement. Key responsibilities may include gathering and documenting business requirements, conducting feasibility studies, developing business cases, and designing and implementing software solutions. They must be skilled in project management, stakeholder engagement, and communication, and may work with both technical and non-technical teams.

High School

1 Apprenticeship Programs, Internships, Military Training, or similar may be used as experience.

5 Business Systems Analyst - Level II

Designs systems, user interface, & user experience.- Intermediate Level.

Works with business on business needs translation (User Stories, Associates 3 An Associate’s Degree, Military, and relevant experience can

Requirements). Intermediate Level.

Responsible for analyzing business processes and systems to identify opportunities for improvement. Key responsibilities may include gathering and documenting business requirements, conducting feasibility studies, developing business cases, and designing and implementing software solutions. They must be skilled in project management, stakeholder engagement, and communication, and may work with both technical and non-technical teams.

be substituted for experience.

6 Business Systems Analyst - Level III

Designs systems, user interface, & user experience. – Specialist Level Works with business on business needs translation (User Stories, Requirements). Specialist Level.

Responsible for analyzing business processes and systems to identify opportunities for improvement. Key responsibilities may include gathering and documenting business requirements, conducting feasibility studies, developing business cases, and designing and implementing software solutions. They must be skilled in project management, stakeholder engagement, and communication, and may work with both technical and non-technical teams.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

7 Chief Information Security Officer

Provides information security leadership, governance, and guidance for entire organization. Responsible for protecting an organization's information assets from security threats. Key responsibilities may include developing and implementing security policies and procedures, conducting risk assessments, overseeing security audits, and leading incident response efforts. They must have strong technical knowledge of security technologies, as well as excellent leadership and communication skills.

Bachelors, Master’s preferred

8 Bachelor’s Degree equal to two years of relevant experience.

Advanced Degrees can be substituted for experience.

8 Chief Information Officer

Provides overall information systems leadership, governance, and guidance for entire organization. Responsible for protecting an organization's information assets from security threats. Key

Bachelors, Master’s preferred

8 Bachelor’s Degree equal to two years of relevant responsibilities may include developing and implementing security policies and procedures, conducting risk assessments, overseeing security audits, and leading incident response efforts. They must have strong technical knowledge of security technologies, as well as excellent leadership and communication skills.

Advanced Degrees can be substituted for experience.

9 Cloud Database Manager

Performs cloud database management activities and team leadership.

(Database sizing, management). Will oversee our organization's cloud-based database management systems. The ideal candidate will have extensive experience in managing and administering cloud-based databases, such as Amazon Web Services (AWS) RDS, Google Cloud SQL, and Microsoft Azure SQL. The Cloud Database Manager will be responsible for designing, implementing, and maintaining database architecture and ensuring high availability and scalability. They will work closely with other members of the IT team to ensure data security, compliance, and optimal database performance.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

10 Cloud Network/Security Architect Level I

Performs cloud network architecture, design, and migration activities. (AWS, Azure, Google, etc.) Also, has security expertise. The Cloud Network/Security Architect will be responsible for designing and implementing cloud-based network and security solutions for our organization. The ideal candidate will have a deep understanding of cloud networking and security best practices, as well as hands-on experience with cloud platforms such as AWS, Google Cloud, or Microsoft Azure. They will work closely with other members of the IT team to ensure the security and availability of our cloud infrastructure.

Associates 1 An Associate’s Degree, Military, and relevant experience can be substituted for experience

11 Cloud Network/Security Architect Level II

Performs cloud network architecture, design, and migration activities. – Intermediate Level. (AWS, Azure, Google, etc.) - Also, has security expertise. - Intermediate. The Cloud Network/Security Architect will be responsible for designing and implementing cloud-based network and

Bachelors 3 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

security solutions for our organization.

The ideal candidate will have a deep understanding of cloud networking and security best practices, as well as hands-on experience with cloud platforms such as AWS, Google Cloud, or Microsoft Azure. They will work closely with other members of the IT team to ensure the security and availability of our cloud infrastructure.

12 Cloud Network/Security Architect Level III

Performs cloud network architecture, design, and migration activities. - Specialist Level. (AWS, Azure, Google, etc.) - Also, has security expertise – Expert. The Cloud Network/Security Architect will be responsible for designing and implementing cloud-based network and security solutions for our organization. The ideal candidate will have a deep understanding of cloud networking and security best practices, as well as hands-on experience with cloud platforms such as AWS, Google Cloud, or Microsoft Azure. They will work closely with other members of the IT team to ensure the security and availability of our cloud infrastructure.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

13 Cloud Architect/Engineer Level I

Designs, migrates, and builds cloud systems (Public & Private) (AWS, Azure, Google) (Dockers, Containers, Kubernetes). Designing and deploying cloud infrastructure and services.

Building and maintaining highly available and scalable systems in the cloud. Automating deployment and management of cloud resources.

Identifying and resolving issues related to cloud infrastructure and applications.

Developing and implementing security measures to protect cloud resources.

Collaborating with cross-functional teams to ensure seamless cloud integration. Keeping up-to-date with emerging cloud technologies and best practices.

Associates 1 An Associate’s Degree, Military, and relevant experience can be substituted for experience

14 Cloud Architect/Engineer Level II

Designs migrates, and builds cloud systems (Public & Private) (AWS, Azure, Google) (Dockers, Containers, Kubernetes)- Intermediate Level.

Designing and deploying cloud infrastructure and services. Building and maintaining highly available and

Bachelors 3 Associate’s Degree with experience requirements can be substituted for Bachelor’s scalable systems in the cloud.

Automating deployment and management of cloud resources.

Identifying and resolving issues related to cloud infrastructure and applications.

Developing and implementing security measures to protect cloud resources.

Collaborating with cross-functional teams to ensure seamless cloud integration. Keeping up-to-date with emerging cloud technologies and best practices.

requirements.

Advanced Degrees can be substituted for experience.

15 Cloud Architect/Engineer Level III

Designs migrates, and builds cloud systems (Public & Private) (AWS, Azure, Google) (Dockers, Containers, Kubernetes)- Expert Level. Designing and deploying cloud infrastructure and services. Building and maintaining highly available and scalable systems in the cloud. Automating deployment and management of cloud resources.

Identifying and resolving issues related to cloud infrastructure and applications.

Developing and implementing security measures to protect cloud resources.

Collaborating with cross-functional teams to ensure seamless cloud integration. Keeping up-to-date with emerging cloud technologies and best practices.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

16 Cloud Capacity and Financial Analyst Level I

Performs analysis with clients to implement cloud solutions to manage capacity and financials of Public Hybrid Cloud (AWS, Azure, Google) platforms.

Analyzing cloud infrastructure usage and cost trends. Providing recommendations for optimizing cloud resource allocation and utilization.

Creating and maintaining financial models for cloud infrastructure.

Collaborating with cross-functional teams to forecast cloud resource demand. Identifying and mitigating financial risks associated with cloud usage. Generating reports to track cloud usage and cost metrics.

Associates 1 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

17 Cloud Capacity and Financial Manager Analyst Level II

Performs analysis with clients to implement cloud solutions to manage capacity and financials of Public Hybrid Cloud (AWS, Azure, Google) platforms.

- Intermediate Level. Analyzing cloud infrastructure usage and cost trends.

Providing recommendations for

Bachelors 3 Associate’s Degree with experience requirements can be substituted for optimizing cloud resource allocation and utilization. Creating and maintaining financial models for cloud infrastructure. Collaborating with cross-functional teams to forecast cloud resource demand. Identifying and mitigating financial risks associated with cloud usage. Generating reports to track cloud usage and cost metrics.

requirements.

Advanced Degrees can be substituted for experience.

18 Cloud Capacity and Financial Manager

Partners with clients to implement cloud solutions to manage capacity and financials of Public Hybrid Cloud (AWS, Azure, Google) platforms. - Specialist to Master Level. Developing and implementing cloud resource allocation policies and procedures. Analyzing cloud infrastructure usage and cost to optimize resource allocation and reduce costs. Managing cloud infrastructure budgets and forecasts.

Identifying and mitigating financial risks associated with cloud usage.

Collaborating with cross-functional teams to ensure optimal cloud integration. Generating reports to track cloud usage and cost metrics.

Managing a team of cloud capacity and financial analysts.

Bachelors 8 Bachelor’s Degree equal to two years of relevant experience.

Advanced Degrees can be substituted for experience.

19 Configuration Management Engineer - Level I

Provides technical configuration management support during the development process. (GIT Hub, etc.)

Designing and implementing configuration management solutions for cloud-based infrastructure and applications. Developing and maintaining configuration management policies and procedures. Automating configuration management processes using tools such as Puppet or Chef.

Collaborating with cross-functional teams to ensure seamless configuration management integration.

Identifying and resolving configuration management issues. Keeping up-to-date with emerging configuration management technologies and best practices.

Associates 1 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

20 Configuration Management Engineer - Level II

Provides technical configuration management support during the development process. - Intermediate Level. (GIT Hub, etc.) Designing and implementing configuration management solutions for cloud-based

Bachelors 3 Associate’s Degree with experience requirements can be substituted for infrastructure and applications.

Developing and maintaining configuration management policies and procedures. Automating configuration management processes using tools such as Puppet or Chef. Collaborating with cross-functional teams to ensure seamless configuration management integration. Identifying and resolving configuration management issues.

Keeping up-to-date with emerging configuration management technologies and best practices.

Degree requirements.

Advanced Degrees can be substituted for experience.

21 Configuration Management Engineer - Level III

Provides technical configuration management support during the development process. - Specialist Level. (GIT Hub, etc.) Designing and implementing configuration management solutions for cloud-based infrastructure and applications.

Developing and maintaining configuration management policies and procedures. Automating configuration management processes using tools such as Puppet or Chef. Collaborating with cross-functional teams to ensure seamless configuration management integration. Identifying and resolving configuration management issues.

Keeping up-to-date with emerging configuration management technologies and best practices.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

22 Tech Consultant Level I

Provides strategy and technical consulting expertise - business process & digital transformation (ERP, SAP, Oracle, Salesforce). Provide technical guidance and support to clients on various technology solutions and services. Analyze client requirements and develop solutions to meet their business needs. Collaborate with cross-functional teams to ensure successful project delivery. Keep up-to-date with the latest trends and advancements in technology and provide recommendations to clients.

Conduct training sessions and workshops to educate clients on new technology implementations

Associates 1 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

23 Tech Consultant Level

II

Provides strategy and technical consulting expertise - business process & digital transformation - Intermediate Level (ERP, SAP, Oracle, Bachelors 3 Associate’s Degree with experience requirements can

Salesforce). Provide technical guidance and support to clients on various technology solutions and services. Analyze client requirements and develop solutions to meet their business needs. Collaborate with cross-functional teams to ensure successful project delivery. Keep up-to-date with the latest trends and advancements in technology and provide recommendations to clients.

Conduct training sessions and workshops to educate clients on new technology implementations be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

24 Tech Consultant Senior Level III

Provides strategy and technical consulting expertise - business process & digital transformation - Expert Level (ERP, SAP, Oracle, Salesforce). Provide technical guidance and support to clients on various technology solutions and services. Analyze client requirements and develop solutions to meet their business needs. Collaborate with cross-functional teams to ensure successful project delivery. Keep up-to-date with the latest trends and advancements in technology and provide recommendations to clients.

Conduct training sessions and workshops to educate clients on new technology implementations

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

25 Data Architect/Modeler Level I

Performs data architecture and modeling activities. Design, develop and maintain data architectures and databases that support the organization's business needs.

Collaborate with stakeholders to understand their data requirements and translate them into technical solutions.

Ensure data integrity, security, and compliance with industry standards.

Develop and implement data governance policies and procedures.

Evaluate and recommend new technologies and tools to improve data management and processing capabilities

Associates 1 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

26 Data Architect/Modeler Level II

Performs data architecture and modeling activities. - Intermediate Level. Developing and maintaining configuration management policies and procedures. Automating configuration

Bachelors 3 Associate’s Degree with experience management processes using tools such as Puppet or Chef. Collaborating with cross-functional teams to ensure seamless configuration management integration. Identifying and resolving configuration management issues.

Keeping up-to-date with emerging configuration management technologies and best practices.

Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

27 Data Architect/Modeler Level III

Performs data architecture and modeling activities. - Expert Level.

Developing and maintaining configuration management policies and procedures. Automating configuration management processes using tools such as Puppet or Chef. Collaborating with cross-functional teams to ensure seamless configuration management integration. Identifying and resolving configuration management issues.

Keeping up-to-date with emerging configuration management technologies and best practices.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

28 Data Security Administration Manager

Performs data and database security functions. Develop and implement data security policies and procedures to ensure data confidentiality, integrity, and availability. Collaborate with IT and business teams to identify and mitigate data security risks. Monitor and analyze data security threats and vulnerabilities and take appropriate measures to prevent them. Conduct regular audits and assessments to ensure compliance with regulatory and industry standards. Manage and provide leadership to a team of data security professionals

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

29 Data Warehousing Administrator

Performs data warehouse, data lake, and database administration. Design, develop and maintain data warehouses that support the organization's business intelligence and reporting needs. Collaborate with stakeholders to identify and prioritize data requirements. Develop and implement ETL processes to extract, transform, and load data into the data warehouse.

Design and develop reports and dashboards to provide actionable insights to business users. Monitor and optimize data warehouse performance and recommend improvements

Bachelors 3 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for

30 Data Warehousing Analyst

Performs Data Analysis on data warehouse, data lake projects. Design, develop and maintain data warehouses that support the organization's business intelligence and reporting needs. Collaborate with stakeholders to identify and prioritize data requirements. Develop and implement ETL processes to extract, transform, and load data into the data warehouse.

Design and develop reports and dashboards to provide actionable insights to business users. Monitor and optimize data warehouse performance and recommend improvements

Bachelors 1 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

31 Data Warehouse/Lake Project Manager

Manages Data Warehouse/Data Lake Projects using contemporary solutions (Agile, etc.) Design, develop and maintain data warehouses that support the organization's business intelligence and reporting needs. Collaborate with stakeholders to identify and prioritize data requirements. Develop and implement ETL processes to extract, transform, and load data into the data warehouse. Design and develop reports and dashboards to provide actionable insights to business users.

Monitor and optimize data warehouse performance and recommend improvements

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

32 Data/Configuration Management Specialist

Performs Data Warehouse/Lake Configuration Management activities.

responsible for the maintenance and organization of data within an organization's systems. They develop and implement strategies to ensure that data is accurate, up-to-date, and easily accessible. Key responsibilities include creating data policies, procedures, and standards, managing data quality, performing data analysis, and overseeing data migrations and integrations.

Bachelors 3 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

33 Data Warehouse/Lake ETL Developer Level I

Performs Data Warehouse, data lake, and database development using contemporary solutions (Informatica, Snowflake, etc.) Responsible for designing, developing, and maintaining ETL processes for a data warehouse or data lake. They use ETL tools to extract data from various sources, transform it to fit the target data model, Bachelors 1 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced and load it into the data warehouse or data lake. Key responsibilities include writing complex SQL queries, creating and maintaining ETL jobs, monitoring data quality, and troubleshooting issues related to data movement.

Degrees can be substituted for experience.

34 Data Warehouse/Lake ETL Developer Level

II

Performs Data Warehouse, data lake, and database development using contemporary solutions (Informatica, Snowflake, etc.) - Intermediate Level.

Responsible for designing, developing, and maintaining ETL processes for a data warehouse or data lake. They use ETL tools to extract data from various sources, transform it to fit the target data model, and load it into the data warehouse or data lake. Key responsibilities include writing complex SQL queries, creating and maintaining ETL jobs, monitoring data quality, and troubleshooting issues related to data movement.

Bachelors 3 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

35 Data Warehouse/Lake ETL Developer Level

III

Performs Data Warehouse, data lake, and database development using contemporary solutions (Informatica, Snowflake, etc.) - Expert Level.

Responsible for designing, developing, and maintaining ETL processes for a data warehouse or data lake. They use ETL tools to extract data from various sources, transform it to fit the target data model, and load it into the data warehouse or data lake. Key responsibilities include writing complex SQL queries, creating and maintaining ETL jobs, monitoring data quality, and troubleshooting issues related to data movement.Performs Data Warehouse, data lake, and database development using contemporary solutions (Informatica, Snowflake, etc.) - Expert Level.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

36 Big Data/Analytics Engineer Level I

Provides Big Data and Business Reporting and Analytics expertise.

Responsible for designing, developing, and maintaining big data solutions that enable an organization to derive insights from large and complex data sets. They work with tools like Hadoop, Spark, and NoSQL databases to build scalable data processing pipelines, data warehousing solutions, and analytics platforms. Key responsibilities

Associates 1 An Associate’s Degree, Military, and relevant experience can include data modeling, developing data ingestion processes, data transformation, and building analytics applications.

37 Big Data/Analytics Engineer Level II

Provides Big Data and Business Reporting and Analytics expertise - Intermediate Level. Responsible for designing, developing, and maintaining big data solutions that enable an organization to derive insights from large and complex data sets. They work with tools like Hadoop, Spark, and NoSQL databases to build scalable data processing pipelines, data warehousing solutions, and analytics platforms. Key responsibilities include data modeling, developing data ingestion processes, data transformation, and building analytics applications.

Bachelors 3 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

38 Big Data/Analytics Engineer Level III

Provides Big Data and Business Reporting and Analytics expertise - Expert Level. Responsible for designing, developing, and maintaining big data solutions that enable an organization to derive insights from large and complex data sets. They work with tools like Hadoop, Spark, and NoSQL databases to build scalable data processing pipelines, data warehousing solutions, and analytics platforms. Key responsibilities include data modeling, developing data ingestion processes, data transformation, and building analytics applications.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

39 Database Administrator Level I

Provides Database Administration development and support. Responsible for managing an organization's databases to ensure they operate efficiently, securely, and reliably. They monitor and maintain databases, manage user access and security, and ensure data integrity. Key responsibilities include database design, capacity planning, performance optimization, backup and recovery, and database security.

Associates 1 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

40 Database Administrator Level II

Provides Database Administration development and support. -

Bachelors 3 Associate’s Degree with

Intermediate Level. Responsible for managing an organization's databases to ensure they operate efficiently, securely, and reliably. They monitor and maintain databases, manage user access and security, and ensure data integrity. Key responsibilities include database design, capacity planning, performance optimization, backup and recovery, and database security.

experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

41 Database Administrator Level III

Provides Database Administration development and support. - Expert Level. Responsible for managing an organization's databases to ensure they operate efficiently, securely, and reliably. They monitor and maintain databases, manage user access and security, and ensure data integrity. Key responsibilities include database design, capacity planning, performance optimization, backup and recovery, and database security.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

42 Database Manager Functions as manager of database administration team and provides database development and administrative support. Responsible for overseeing a team of database administrators and ensuring that an organization's databases operate efficiently, securely, and reliably. They manage and monitor the performance of databases, allocate resources to projects, and work with other departments to ensure the organization's data needs are met. Key responsibilities include database design, capacity planning, performance optimization, backup and recovery, and database security.

Bachelors 8 Bachelor’s Degree equal to two years of relevant experience.

Advanced Degrees can be substituted for experience.

43 Disaster Recovery Analyst Level II

Provides disaster recovery analysis, support, and planning services. - Intermediate Level. The Disaster Recovery Analyst is responsible for developing and implementing disaster recovery plans for IT systems. The role involves identifying potential risks, developing recovery strategies, and testing recovery procedures to ensure the resilience of IT systems in the event of a disaster. The role requires strong technical skills in disaster recovery planning, risk management, and business continuity planning.

Associates 3 An Associate’s Degree, Military, and relevant experience can

44 Disaster Recovery Analyst Level III

Provides disaster recovery administration and planning services.

Specialist Level. The Disaster Recovery Administrator is responsible for ensuring the availability and reliability of IT systems in the event of a disaster. The role involves implementing and maintaining disaster recovery solutions, such as backup and recovery systems and redundant hardware and software. The role requires strong technical skills in disaster recovery planning, IT infrastructure, and network security.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

45 Disaster Recovery Administrator

Provides level one (1) help desk support in working with systems like ServiceNow. The Help Desk Specialist is responsible for providing technical support to professionals and patients who use IT systems. The role involves troubleshooting hardware and software issues, resolving user problems, and escalating issues as necessary. The role requires strong technical skills in IT support, customer service, and problem-solving.

Associates 5 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

46 Help Desk Specialist - Level I

Provides level one (1) help desk support in working with systems like ServiceNow. Has the ability to work with the customer to resolve minor technical issues. The Help Desk Specialist is responsible for providing technical support to professionals and patients who use IT systems. The role involves troubleshooting hardware and software issues, resolving user problems, and escalating issues as necessary. The role requires strong technical skills in IT support, customer service, and problem-solving.

High School

1 Apprenticeship Programs, Internships, Military Training, or similar may be used as experience.

47 Help Desk Support Services Specialist - Level II

Provides level two (2) help desk support in working with systems Office

365. Has the ability to work with the customer to resolve major technical issues. - Intermediate Level. The Help Desk Specialist is responsible for providing technical support to professionals and patients who use IT systems. The role involves troubleshooting hardware and software issues, resolving user problems, and escalating issues as necessary. The role requires strong technical skills in IT

High School

3 Apprenticeship Programs, Internships, Military Training, or similar may be used as support, customer service, and problem-solving.

48 Help Desk Support Services Specialist - Level III

Provides level two (2) help desk support in working with systems Office

365. Has the ability to work with the customer to resolve major technical issues. - Specialist Level. The Help Desk Specialist is responsible for providing technical support to care professionals and patients who use IT systems. The role involves troubleshooting hardware and software issues, resolving user problems, and escalating issues as necessary. The role requires strong technical skills in IT support, customer service, and problem-solving.

Associates 5 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

49 Help Desk Manager Manages Help Desk personnel and efficiency of help desk processes and systems. – Expert Level. The Help Desk Manager is responsible for managing a team of Help Desk Specialists who provide technical support to care professionals and patients who use IT systems. The role involves overseeing the resolution of hardware and software issues, tracking and reporting performance metrics, and developing and implementing training programs. The role requires strong technical skills in IT support, customer service, and team management.

Bachelors 8 Bachelor’s Degree equal to two years of relevant experience.

Advanced Degrees can be substituted for experience.

50 Information Systems Training Specialist - Level I

Provides information technology training for a variety of topics. The Information Systems Training Specialist is responsible for designing and delivering training programs for care professionals and patients who use IT systems. The role involves developing training materials, conducting training sessions, and evaluating training effectiveness. The role requires strong technical skills in care IT systems, training and development, and instructional design.

High School

1 Apprenticeship Programs, Internships, Military Training, or similar may be used as experience.

51 Information Systems Training Specialist - Level II

Provides information technology training for a variety of topics. - Intermediate Level. The Information Systems Training Specialist is responsible for designing and delivering training programs for care professionals and patients who use IT systems. The role involves developing

Associates 3 An Associate’s Degree, Military, and relevant experience can training materials, conducting training sessions, and evaluating training effectiveness. The role requires strong technical skills in care IT systems, training and development, and instructional design.

52 Information Systems Training Specialist - Level III

Provides information technology training for a variety of topics. - Specialist Level. The Information Systems Training Specialist is responsible for designing and delivering training programs for care professionals and patients who use IT systems. The role involves developing training materials, conducting training sessions, and evaluating training effectiveness. The role requires strong technical skills in care IT systems, training and development, and instructional design.

Bachelors 5 Associate’s Degree with experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

53 Network Engineer/Admin - Level I

Performs network engineering and administration activities. This involves, design, development, support, and integration of both Cloud and On- Premise networks/systems. The Network Engineer/Admin is responsible for designing, implementing, and maintaining care network infrastructure.

The role involves configuring and troubleshooting network devices, monitoring network performance, and ensuring network security. The role requires strong technical skills in networking technologies, network administration, and network security.

High School

1 Apprenticeship Programs, Internships, Military Training, or similar may be used as experience.

54 Network Engineer/Admin - Level II

Performs network engineering and administration activities. This involves, design, development, support, and integration of both Cloud and On- Premise networks/systems. - Intermediate Level. The Network Engineer/Admin is responsible for designing, implementing, and maintaining care network infrastructure.

The role involves configuring and troubleshooting network devices, monitoring network performance, and ensuring network security. The role requires strong technical skills in networking technologies, network administration, and network security.

Associates 3 An Associate’s Degree, Military, and relevant experience can be substituted for experience.

55 Network Engineer/Admin -

Performs network engineering and administration activities. This involves, Bachelors 5 Associate’s

Level III design, development, support, and integration of both Cloud and On- Premise networks/systems. - Specialist Level. The Network Engineer/Admin is responsible for designing, implementing, and maintaining care network infrastructure. The role involves configuring and troubleshooting network devices, monitoring network performance, and ensuring network security. The role requires strong technical skills in networking technologies, network administration, and network security.

experience requirements can be substituted for Bachelor’s Degree requirements.

Advanced Degrees can be substituted for experience.

56 Network Operations Supervisor

Manages network operations and teams that include data centers and network. Ensures network and operations are meeting specific service level agreements. The Network Operations Supervisor is responsible for overseeing the day-to-day operations of care network infrastructure. The role involves managing a team of network engineers and administrators, monitoring network performance, and ensuring network availability and reliability. The role requires strong technical and leadership skills in network operations, team management, and problem-solving.

Bachelors 6 Bachelor’s Degree equal to two years of relevant experience.

Advanced Degrees can be substituted for experience.

57 Network Systems Manager

Manages specific systems and teams within network operations and data centers. The Network Systems Manager is responsible for managing the design,…

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