Federal Supply Schedule 47QTCA23D006H

CONTENTS

TERMS AND CONDITIONS FOR SIN 54151S Information Technology Professional Services

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

GENERAL SERVICE ADMINISTRATION (GSA)

AUTHORIZED SCHEDULE PRICE LIST

SoftPath Technologies LLC, 21800 Haggerty Road, Ste 204, Northville, Michigan-48167, Email: info@softpathtech.com

Phone: +1 248 513 3032

Fax: +1 248 295 4458

SCOPE

PERFORMANCE INCENTIVES

ORDER

STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

INSPECTION OF SERVICES

RESPONSIBILITIES OF THE CONTRACTOR

INDEPENDENT CONTRACTOR

INVOICES

PAYMENTS

RESUMES

INCIDENTAL SUPPORT COSTS

APPROVAL OF SUBCONTRACTS

DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

IT Labor Category Descriptions FOR SIN 132-51 PROFESSIONAL SERVICES

Labor Category Descriptions

LABOR PRICING FOR 54151S Information Technology Professional Services

TERMS AND CONDITIONS FOR SIN 54151S INFORMATION TECHNOLOGY

PROFESSIONAL SERVICES

SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

PERFORMANCE INCENTIVES

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract in accordance with this clause.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS −COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I − OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and- Materials and Labor-Hour Contracts orders placed under this contract.

RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

INDEPENDENT CONTRACTOR

All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

―Contractor‖ means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

―Contractor and its affiliates‖ and ―Contractor or its affiliates refer to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An ―Organizational conflict of interest‖ exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and- Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the

Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 132-51 IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

IT LABOR CATEGORY DESCRIPTIONS FOR SIN 132-51 PROFESSIONAL SERVICES

LABOR CATEGORY DESCRIPTIONS

Sl.No

Labor Category

Labor Category/Service Description

Senior Project

Manager

Specialized experience reflecting increasing responsibilities in information systems design and management and the ability to motivate and lead teams. Understanding and experience in, complete project development life cycle, proposal and/or task order development, and working knowledge of program management functions including cost, schedule status and reporting.

Quality

Assurance

Engineer

Provides development of project Software Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract.

Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process.

Business Systems

Analyst

Assists with the development of system requirements, functional requirements, and allocation of the same to individual hardware, software, facility, and personnel components. Coordinates the resolution of action items from Configuration Control

Board (CCB) meetings, design reviews, program reviews, and test reviews that require cross-discipline coordination. Derives lower-level requirements from higher-level allocated requirements that describe in detail the functions that a system component must fulfill, and ensure these requirements are complete, correct, unique, unambiguous, realizable, and verifiable. Defines the methods, processes, and evaluation criteria by which the systems, subsystems and work products are verified against their requirements in a written plan.

Networking

Engineer

Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.

Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning

Provide Level-2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

Select and implement security tools, policies, and procedures in conjunction with the company’s security team. Liaise with vendors and other IT personnel for problem resolution

Mobile App

Developer

Identify and plan for new features. Develop application programming interfaces (APIs) to support mobile functionality. Suggest and implement new mobile products, applications and protocols. Remain up to date with the terminology, concepts and best practices for coding mobile apps. Work closely with colleagues to constantly innovate app functionality and design. Use and adapt existing web applications for apps. Write unit and UI tests to identify malfunctions. Communicate with users to understand their needs and experiences

RF Hardware

Engineer

Identify and plan for new features. Develop application programming interfaces (APIs) to support mobile functionality. Suggest and implement new mobile products, applications and protocols. Remain up to date with the terminology, concepts and best practices for coding mobile apps. Work closely with colleagues to constantly innovate app functionality and design. Use and adapt existing web applications for apps. Write unit and UI tests to identify malfunctions. Communicate with users to understand their needs and experiences

Full Stack

Developer /

Programmer II

Participates in the design, development, analysis, and implementation of software operating systems and software application programs; works under general supervision; performs software operating systems and application engineering, including full life cycle design and development; works from specifications to develop and modify operating systems and software applications; participates in the design, coding, testing, debugging, and documentation of programs; participates in the definition of limited design specifications and parameters; assists engineers or analysts with the hardware/software integration of the application or utility into software operating systems; analyzes system architecture requirements; performs requirements acquisition and definition and data analysis; may customize purchased applications;

performs technical and subject matter research on emerging technologies to determine impacts on application execution; analyzes and documents client needs and requirements; participates in writing, modifying, and maintaining technical documentation and specifications such as user manuals, system documentation, and training materials; performs integration testing and support of various computer operating and/or network systems; troubleshoots and provides customer support for software operating system and application issues; maintains current knowledge of relevant hardware and software applications as assigned; participates in special projects as required.

Front End

Developer

Front End Developer, or Front End Web Developer, is responsible for using their knowledge of programming languages to code user-side applications, including visual elements like menu bars, clickable buttons and the overall layout of websites or web applications. Their duties include communicating with clients to identify their needs, optimizing websites for different formats like desktops and mobile phones and running tests to ensure code strings perform the correct functions.

UI/UX

Specialist

A UI/UX specialist is a technical role that is responsible for presenting a product's development in a way that is attractive and convenient for users. A UI designer is responsible for creating interactive programs that enhance a customer's experience with a brand and facilitate an enjoyable experience on the business's website.

Computer

Graphics

Specialist I

Provides computer graphics design and development support to projects and designs user interface screens. Work is performed using graphic design software, user interface layout, publishing software, and other tools. Items produced include software users’ manuals, software user interfaces and icons.

Infrastructure

Security

Engineer I

Under general direction, analyzes basic customer security requirements and makes recommendations for improvement to information security data bases or platforms.

Provides information security support, such as violation reports, PC security policies, and maintenance to customers. Promotes customer information security compliance, according to corporate and local security standards, by verifying data from preexisting audit programs. Investigates information security logging and violation reports and contacts managers as appropriate. Assists in system consolidations, software upgrades and internal information security investigations. Assists contingency management groups in planning and executing disaster recovery procedures.

Security

Engineer I

Defines the problems and analyzes and develops plans and requirements for moderately complex to complex IT security solutions. Coordinates and manages the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications. Extensive experience in IT security particularly with Federal agencies.

Security

Engineer II

Provides executive-level technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex IT security solutions. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts in the following specialties: IT security, Federal Information Processing

Standards (FIPS) 199 Security Categorization, Privacy Threshold Analysis (PTA), Privacy Impact Assessment (PIA), Initial Risk Assessment Report (RAR), System

Security Plan (SSP), Security Assessment Plan (SAP), Security Assessment Report

(SAR) – encompassing Final RAR, Contingency Plans (CPs), Business Impact

Analyses (BIAs), and Plans of Action & Milestones (POA&Ms). Extensive experience in IT security particularly with Federal agencies.

Infrastructure

Architect

Provides executive-level technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex IT Infrastructure systems. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts in the following specialties: IT Infrastructure solutions, IT Infrastructure systems architecture.

Subject Matter

Expert (SME)

Develops requirements from a project's inception to its conclusion in the subject matter area for simple to moderately complex systems. Assists other senior consultants with analysis and evaluation, and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture, networking, telecommunications, automation, communications protocols, risk management/electronic analysis, software lifecycle management, software development methodologies, and modeling and simulation.

Java Developer

Designs and develops new software products or major enhancements to existing software. May lead a development team in the design of moderately complex presentation architecture. Performs feasibility analysis on potential future web projects to management. Implements, upgrades and maintains web sites on the Internet and

Intranets. Maintains and monitors web site communication links. Monitors, analyzes and recommends strategies relevant to traffic on the web site. Ensures that firewall mechanisms, virus protection and other security mechanisms operate effectively.

Performs in all phases of Internet and Intranet site implementation and connection.

Researches, designs, and develops computer software systems, in conjunction with hardware product development, applying principles and techniques of computer science, engineering, and mathematical analysis. Formulates and designs software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design. Develops and directs software system testing, programming, and documentation. Consults with customers concerning maintenance of software system. Performs object-oriented analysis, object oriented design and object oriented programming to develop computer systems. Develops cost proposals and project status reports. Develops documentation describing program design, program maintenance, and testing. Writes user manuals and operator manuals.

System

Engineer

Monitoring and managing all installed systems and infrastructure Establish, configure, test and maintain operating systems, application software and system management tools The Setting, installing testing and maintaining operating systems, application software and system management tools. Evaluate the existing systems and provide the technical direction to IT support staff.

Oversee the development of customized software and hardware requirement. Plan and implement systems automation as required for better efficiency.

Formulate and design the security system in place to maintain data safety. Oversee the constant availability of technical resources. Maintain and supervise the inventory.

Timely reporting on the log sheet for the rapid response to any glitches

Helpdesk

Associate

Participates in the installation, configuration, and upgrade of computer hardware and software; provides end-user software troubleshooting and support; applies diagnostic techniques to identify problems, investigate causes, and recommend solutions;

provides network troubleshooting and support; assists in the administration of email systems; provides phone and help-desk support for local and off-site users.

Infrastructure

Engineer

Develops requirements from an IT Infrastructure project's inception to its conclusion for simple to moderately complex systems. Assists other senior consultants with analysis and evaluation, and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture, networking, telecommunications, automation, communications protocols, risk management/electronic analysis, software lifecycle management, software development methodologies, and modeling and simulation. Extensive experience in IT Infrastructure.

Security

Specialist I

Under general direction, analyzes basic customer security requirements and makes recommendations for improvement to information security data bases or platforms.

Provides information security support, such as violation reports, PC security policies, and maintenance to customers. Promotes customer information security compliance, according to corporate and local security standards, by verifying data from preexisting audit programs. Investigates information security logging and violation reports and contacts managers as appropriate. Assists in system consolidations, software upgrades and internal information security investigations. Assists contingency management groups in planning and executing disaster recovery procedures.

Data

Warehousing

Specialist

Data warehousing specialists are responsible for: Developing processes and procedures for data management across an organization, or within the scope of a project. Creating software applications or designing computer programs that accomplish tasks necessary for data storage and management.

Database

Specialist

Database specialists analyze the needs of their employers and the types of information they collect that can meet those needs. They can then create the structure for processing data through software and hardware. They test their developments on a limited set of information to ensure they function efficiently before releasing them for company-wide use.

Machine

Learning

Engineer

Design, develop, and test automation workflows. Deploy Robotic process automation

(RPA) components including bots, robots, development tools, code repositories and logging tools. Support the launch and implementation of RPA solutions utilizing Artificial

Intelligence and Machine Learning. Create process and end-user documentation.

Data Scientist

Data Scientist, or Data Science Professional, is responsible for overseeing the collection, storage and interpretation of data for businesses. Their duties include sifting through data points to create organized categories, comparing data points to current company processes and writing reports outlining business predictions or proposals.

Technical

Writer

Technical writers, also called technical communicators, prepare instruction manuals, how-to guides, journal articles, and other supporting documents to communicate complex and technical information more easily. They also develop, gather, and disseminate technical information through an organization’s communications channels.

Computer

Graphics

Specialist II

Graphic designers, also referred to as graphic artists or communication designers, combine art and technology to communicate ideas through images and the layout of websites and printed pages. They may use a variety of design elements to achieve artistic or decorative effects.

LABOR PRICING FOR 54151S INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

Labor Category/Service Title** Price Offered to GSA (including IFF)

Senior Project Manager $83.07

Quality Assurance Engineer $83.07

Business Systems Analyst $49.84

Networking Engineer $73.30

Mobile App Developer $70.37

RF Hardware Engineer $73.30

Full Stack Developer / Programmer II $78.19

Front End Developer $83.07

UI/UX Specialist $73.30

Computer Graphics Specialist I $76.23

Infrastructure Security Engineer I $68.41

Labor Category/Service Title** Price Offered to GSA (including IFF)

Security Engineer I $72.07

Security Engineer II $73.05

Infrastructure Architect $86.90

Subject Matter Expert (SME) $86.01

Java Developer $63.98

System Engineer $86.01

Helpdesk Associate $50.22

Infrastructure Engineer $74.90

Security Specialist I $72.09

Data Warehousing Specialist $62.33

Database Specialist $69.53

Machine Learning Engineer $68.18

Data Scientist $61.57

Technical Writer $60.59

Computer Graphics Specialist II $66.46

THANK YOU

LABOR PRICING FOR 54151S Information Technology Professional Services