MAS - Veterans Communication Services, Incorporated - 47QTCA23D0067

Authorized Federal Supply Schedule Price List

GENERAL SERVICES ADMINISTRATION

MULTIPLE AWARD SCHEDULE

FSC GROUP: PROFESSIONAL SERVICES

CONTRACT NUMBER:

47QTCA23D0067

PERIOD COVERED BY CONTRACT:

March 21, 2023 – March 20, 2028

EFFECTIVE AS OF:

MODIFICATION #1

Veterans Communication Services, Inc.

14730 Central Ave. SA Chino, California 91710 Phone: 310‐664‐9400

Internet Address: http://www.vetcomm.com Contract Administration: Mark Montgomery

E‐Mail: mmontgomery@vetcomm.com

BUSINESS SIZE: Small Business

On‐line access to contract ordering information, terms and conditions, up‐to‐date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu‐driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov.

For more information on ordering on ordering go to the following website:

https://www.gsa.gov/schedules.

ORDERING INFORMATION

1a. Awarded Special Item Number(s):

54151S Information Technology Professional Services 33411 Purchasing of New Electronic Equipment

1b. Lowest priced model number and lowest unit price for that model for each SIN awarded in the contract:

See attached pricelist

1c. A description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees who will perform services is provided below.

2. Maximum Order:

54151S, 33411: $500,000

3. Minimum Order:

$100

4. Geographic Coverage (delivery Area):

Domestic ‐ 48 States, DC

5. Point of production (city, county, and state or foreign country):

Same as company address

6. Discount from list prices or statement of net price:

Government net prices (discounts already deducted). See pricing below.

7. Quantity discounts: 2% on task orders greater than $350K

8. Prompt payment terms: Net 30 ‐ Information for the ordering offices: Prompt payment terms cannot be negotiated out of contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin):

None

10a. Time of Delivery (Contractor insert number of days):

As Negotiated at the task order level

10b. Expedited Delivery.

Consult with contractor

10c. Overnight and 2‐day delivery.

Consult with contractor

10d. Urgent Requirements.

Consult with contractor

11. F.O.B Points:

Destination

12a. Ordering Address:

Same as company address

12b. Ordering procedures: Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405‐3.

13. Payment address:

Same as company address

14. Warranty provision:

None

15. Export Packing Charges (if applicable):

Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable):

Not Applicable

17. Terms and conditions of installation (if applicable):

Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable):

Not Applicable

18b. Terms and conditions for any other services (if applicable):

19. List of service and distribution points (if applicable):

Not Applicable

20. List of participating dealers (if applicable):

Not Applicable

21. Preventive maintenance (if applicable):

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/.

23. SAM Unique Entity Identifier (UEI) Number: FLA3HJ1QSNL3

24. Notification regarding registration in System for Award Management (SAM.gov) database:

Registered Cage Code 1B6L1

GSA Pricelist

Labor Category Title

Labor Category Description

Network Engineer I

Essential Job Functions:

• Understands and follows the implementation plan that is received from the Sr. Engineer.

• Collaborates with Sr. Engineers and Project Managers to assess project details, as required.

• Maintains a billable percentage of 80% per quarter.

• Focuses on an assigned discipline within our technical offering (i.e. VoIP, video, security, network management, remote access, routing).

• Assists with gathering information that may be used in scopes of work and Bills of Material as required to assist Pre‐Sales (using MS Word, Project and Excel).

• Assists with attaining quick problem resolution during implementation and/or troubleshooting of systems.

• Performs the scopes of work as detailed in the implementation plans assigned. (System builds, test plans, documentation, training, etc.)

• Utilizes products correctly and to the degree required by the customers and manufacturer.

• Files all appropriate documentation and appropriate reports as assigned.

• Provides general support for Sr. Engineer and Management requests.

• Provides network Engineering support as required for both internal and customer facing issues.

• Provides general analyses on network interoperability topologies, technologies, interfaces, and protocols.

• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Responsibilities/Duties

• Maintains a written list of all uncompleted tasks.

• Completes task coded time sheet on a timely basis.

• Responds to all customers courteously and relays any customer questions or concerns to the manager.

• Refers to our Code of Conduct when working on site with a customer.

• Attends required meetings for collaboration and communication efforts.

• Adheres to all company policies, procedures, standards and safety rules.

• Performs other duties as assigned and directed.

• Must be willing to work flexible hours to meet customer deadlines (including: early morning, late nights, or overnight visits)

• May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.

Network Engineer II

Essential Job Functions:

• Develop and execute VoIP/Network implementation plan under Professional Service Manager’s supervision.

• Collaborates with Sr. Engineers and Project Managers to assess project details, as required.

• Maintains a billable percentage of 80% per quarter.

• Focuses on an assigned discipline within our technical offering (i.e. VoIP, video, security, network management, remote access, routing).

• Assists with gathering information that may be used in scopes of work and Bills of Material as required to assist Pre‐Sales (using MS Word, Project and Excel).

• Develops design schematics for both Pre and Post Sales (using Visio, MS PowerPoint and sketches).

• Assists with attaining quick problem resolution during implementation and/or troubleshooting of systems.

• Performs the scopes of work as detailed in the implementation plans assigned. (System builds, test plans, documentation, training, etc.)

• Utilizes products correctly and to the degree required by the customers and manufacturer.

• Files all appropriate documentation and appropriate reports as assigned.

• Provides general support for Sr. Engineer and Management requests.

• Provides network Engineering support as required for both internal and customer facing issues.

• Provides general analyses on network interoperability topologies, technologies, interfaces, and protocols.

Title

Labor Category Description

• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Responsibilities/Duties

• Maintains a written list of all uncompleted tasks.

• Completes task coded time sheet on a timely basis.

• Responds to all customers courteously and relays any customer questions or concerns to the manager.

• Refers to our Code of Conduct when working on site with a customer.

• Attends required meetings for collaboration and communication efforts.

• Adheres to all company policies, procedures, standards and safety rules.

• Performs other duties as assigned and directed.

• Must be willing to work flexible hours to meet customer deadlines (including: early morning, late nights, or overnight visits)

• May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.

Project Manager

Essential Job Functions:

• Manage project scope, schedule, budget, customer satisfaction and project closeout.

• Manage and lead the Project Team activities on all projects within the assigned project portfolio.

• Project Financials – weekly review of all projects in the assigned project portfolio with the PMO Manager.

• Hold the project team accountable for achieving deliverables on time.

• Consult with Management, Account Managers, Resource Managers and Customers as needed to facilitate, coordinate and deliver projects & services as required.

• Stay abreast of advances in technology and integration methodology.

• Meet with the Professional Services Manager, PMO Manager and Customers to deliver quality on time projects, services and resolve problems.

• Review project plans and scopes of services to plan and coordinate project activity with the Project Leads and Resource Managers.

• Review Scopes of services as required facilitating pre‐sales and post‐sales efforts for a closed loop process from birthing a proposal to completing a project.

• Review and approve all project management documentation on projects in the assigned portfolio, prior to delivery to the internal & external customers.

Responsibilities/Duties

• Project Financials – number one priority

• Review and participate in the resource scheduling calendar for a minimum of four weeks in the future (projections) by collaborating with the Professional Services group.

• Establish weekly \ monthly project objectives with Customer, management and the project team.

• Hold weekly meetings (may be remote) with the customer and the project team to ensure that projects and department objectives are accomplished, and team members are held accountable.

• Collaborate with the Pre‐Sales department to ensure that projects are delivered as intended and designed in the Pre‐ Sales process.

• Collaborate with the Professional Services and Pre‐Sales departments to ensure that a closed loop process is accomplished for projects after completion (quarterly).

• Adheres to all company policies, procedures, standards and safety rules.

• Performs other duties as assigned and directed.

• Must be willing to work flexible hours to meet customer deadlines (including: early morning, late nights, or overnight visits)

• May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.

Sr Network Engineer I

Essential Job Functions:

Title

Labor Category Description

• Understands and follows the implementation plan.

• Collaborates with Project Managers to assess project details, as required.

• Maintain a billable percentage of 75% per quarter.

• Masters an assigned discipline within our technical offering (i.e. VoIP, video, security, network management, remote access, routing).

• Clearly defines scopes of work and Bills of Material as required to assist Pre‐Sales (using MS Word, Project and Excel).

• Develops design schematics for both Pre and Post Sales (using Visio, MS PowerPoint and sketches).

• Attains quick problem resolution during implementation and/or troubleshooting of systems. (Using the prepaid agreements and manuals that NIC has collected and subscribed to).

• Performs the scopes of work as detailed in the implementation plans assigned to you. (System builds, test plans, documentation, training, etc.)

• Utilizes products correctly and to the degree required by the customers and manufacturer.

• Conducts training of customers and company employees. (Both formal and informal environments).

• Files all appropriate documentation and appropriate reports as assigned.

• Completes multiple tasks at one time (i.e. pre sales designs, troubleshoot and develop internal network, respond to network down emergencies).

• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Responsibilities/Duties

• Maintains a written list of all uncompleted tasks.

• Completes task coded time sheet on a timely basis.

• Responds to all customers courteously and relays any customer questions or concerns to the manager.

• Refers to our Code of Conduct when working on site with a customer.

• Attends required meetings for collaboration and communication efforts.

• Adheres to all company policies, procedures, standards and safety rules.

• Performs other duties as assigned and directed.

• Must be willing to work flexible hours to meet customer deadlines (including: early morning, late nights, or overnight visits)

• May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.

Sr Network Engineer II

Essential Job Functions:

• Develops a project implementation plan including tasks for each portion of the project, for each project assigned and share with all Engineers assigned to the project. This is to ensure that each employee on the project completely understands their tasks and responsibilities daily.

• Collaborates with the Project Manager assigned to your projects about project details as well as project hours and financials. (It is the Sr. Network Engineer’s responsibility to manage hours on the project and deliver the project as estimated or better).

• Manages, directs and delegates all tasks and responsibilities while work is performed on each project.

• Ensures that all tasks are completed correctly and communicates daily updates with the Project Manager.

• Maintain a billable percentage of 70% per quarter.

• Masters an assigned discipline within our technical offering (i.e. VoIP, video, security, network management, remote access, routing).

• Clearly defines scopes of work and Bills of Material as required to assist Pre‐Sales (using MS Word, Project and Excel).

• Develops design schematics for both Pre and Post Sales (using Visio, MS PowerPoint and sketches).

• Attains quick problem resolution during implementation and/or troubleshooting of systems.

• Performs the scopes of work as detailed in the implementation plans assigned. (System builds, test plans, documentation, training, etc.)

• Utilizes products correctly and to the degree required by the customers and manufacturer.

• Conducts training of customers and company employees. (Both formal and informal environments).

• Files all appropriate documentation and appropriate reports as assigned.

• Completes multiple tasks at one time (i.e. pre sales designs, troubleshoot and develop internal network, respond to

Title

Labor Category Description network down emergencies).

• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Responsibilities/Duties

• Maintains a written list of all uncompleted tasks.

• Completes task coded time sheet on a timely basis.

• Responds to all customers courteously and relays any customer questions or concerns to the manager.

• Refers to our Code of Conduct when working on site with a customer.

• Attends required meetings for collaboration and communication efforts.

• Adheres to all company policies, procedures, standards and safety rules.

• Performs other duties as assigned and directed.

• Must be willing to work flexible hours to meet customer deadlines (including: early morning, late nights, or overnight visits)

• May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.

Sr. Solutions Architect

Essential Job Functions:

• Conduct evaluation of prospect or client needs with the intent on providing technical recommendations and education to achieve business desired outcomes

• Work with CTO and IT leadership to build technical solutions to solve prospect and client business problems while ensuring the standards and standardization of operations.

• Manage and execute code builds, deployment, automate testing, automate deployments, and continually be looking for better and more secure ways of doing each.

• Provide expert technical assistance to customers and internal escalation including support, configuration, diagnostics and troubleshooting various systems, hardware, and software to full resolution. Examples include: All aspects of IT hardware and software, troubleshooting, upgrades, cloud deployments and migrations, Cyber Security Solutions, etc.

• Provide expert technical guidance to customers and internal escalation

• Promote and maintain an exemplary customer service experience for all clients and internal staff

• Work with technical team and client strategy team to understand what's working and what's not working, where were desired outcomes achieved versus those that were not

• Evaluate project constraints and risks to find alternatives, reduce risk, and increase efficiencies in implementation

• Analyze the business impact that individual technical choices may have on a client’s business processes or long‐term goals

• Continually research, learn, prototype, and investigate new solutions to help company stay ahead

Labor Category Title Minimum Education

Minimum Years of Experience

GSA Price

Network Engineer I Bachelors 2 $191.44

Network Engineer II Bachelors 4 $210.58

Project Manager Bachelors 3 $186.65

Sr Network Engineer I Bachelors 2 $215.37

Sr Network Engineer II Bachelors 4 $239.29

Sr. Solutions Architect Bachelors 5 $358.94

Veterans Communication Services, Inc. confirms the Service Contract Labor Standards (SCLS), formerly the Service Contract Act (SCA), apply to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories/services have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CFR 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in the cancellation of the contract.