MAS - Trustedqa, Inc. - 47QTCA23D0062

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GENERAL SERVICES ADMINISTRATION

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

TrustedQA Inc 1800 Michael Faraday Drive, Suite 100

Reston, VA 20190

(P) 703‐481‐8378 | (F) 703‐481‐8379 www.trustedqa.com Contract Administrator: Chris J Keady, ckeady@trustedqa.com

Contract Number: 47QTCA23D0062 Contract Period: March 17, 2023 through March 16, 2028

Business Size: Small Business

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology Services

Pricelist current through Modification___________, dated____________.

On‐line access to contract ordering information, terms and conditions, up‐to‐date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu‐driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross‐reference to page numbers:

SIN SIN Description

54151S Information Technology Professional Services

OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Page 6.

2. Maximum Order: For SIN 54151S ‐ $500,000 For SIN OLM ‐ $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Worldwide

5. Point(s) of production: Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: 1% 10 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: None

10a. Time of Delivery: Specified on the Task Order

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2‐day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points: Destination

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12a. Ordering Address:

TrustedQA Inc Finance Manager ATTN: Tanya Matzka 1800 Faraday Drive, Suite 100 Reston, VA 20190

(P) 703‐481‐8378 x125 | (F) 703‐481‐8379 | email: tmatzka@trustedqa.com

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405‐3.

13. Payment address (is):

TrustedQA Inc Finance Manager ATTN: Tanya Matzka 1800 Faraday Drive, Suite 100 Reston, VA 20190

(P) 703‐481‐8378 x125 | (F) 703‐481‐8379 | email: tmatzka@trustedqa.com

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts: N/A

18b. Terms and conditions for any other services: N/A

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g., contactor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/. www.trustedqa.com

23. Unique Entity Identifier (UEI) Number: PDKYLQGRXG68

24. Notification regarding registration in System for Award Management (SAM) database:

TrustedQA Inc is Registered at SAM.gov.

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GSA Hourly Rates SIN 54151S (w/IFF)

SIN Labor Category 03/17/23

03/16/24

03/17/24

03/16/25

03/17/25

03/16/26

03/17/26

03/16/27

03/17/27

03/16/28

54151S Applications Systems Analyst 1 $62.65 $64.53 $66.47 $68.46 $70.52

54151S Applications Systems Analyst 2 $85.63 $88.20 $90.85 $93.58 $96.39

54151S Applications Systems Analyst 3 $102.80 $105.88 $109.06 $112.33 $115.70

54151S Cloud Engineer 4 $118.49 $122.05 $125.70 $129.47 $133.36

54151S Configuration Management Specialist

$97.61 $100.54 $103.56 $106.66 $109.86

54151S Database Specialist 3 $98.37 $101.32 $104.36 $107.50 $110.72

54151S Database Specialist 4 $108.86 $112.12 $115.49 $118.95 $122.52

54151S DevOps Engineer 2 $79.85 $82.25 $84.72 $87.25 $89.87

54151S DevOps Engineer 4 $106.94 $110.15 $113.45 $116.86 $120.36

54151S Field Engineer 3 $92.41 $95.18 $98.04 $100.98 $104.01

54151S Field Engineer 4 $106.94 $110.15 $113.45 $116.86 $120.36

54151S Infrastructure Architect 4 $129.64 $133.53 $137.54 $141.67 $145.92

54151S Infrastructure Engineer 3 $102.31 $105.38 $108.54 $111.80 $115.15

54151S Integration Engineer 3 $100.25 $103.26 $106.36 $109.55 $112.84

54151S Integration Engineer 4 $115.87 $119.35 $122.92 $126.61 $130.41

54151S Network Engineer 3 $88.99 $91.66 $94.41 $97.24 $100.16

54151S Programmer 2 $79.85 $82.25 $84.72 $87.25 $89.87

54151S Programmer 4 $111.02 $114.36 $117.79 $121.33 $124.97

54151S Software Engineer 2 $89.50 $92.18 $94.94 $97.79 $100.73

54151S Software Engineer 3 $101.21 $104.24 $107.37 $110.59 $113.90

54151S Software Engineer 4 $115.87 $119.35 $122.92 $126.61 $130.41

54151S Software Engineer 5 $125.69 $129.46 $133.34 $137.34 $141.46

54151S Subject Matter Expert 2 $115.87 $119.35 $122.92 $126.61 $130.41

54151S Systems Administrator 1 $75.82 $78.10 $80.44 $82.86 $85.35

54151S Systems Administrator 2 $96.10 $98.98 $101.95 $105.02 $108.17

54151S Systems Administrator 3 $115.87 $119.35 $122.92 $126.61 $130.41

54151S Systems Engineer 2 $85.63 $88.20 $90.85 $93.58 $96.39

54151S Systems Engineer 3 $92.41 $95.18 $98.04 $100.98 $104.01

54151S Technical Writer 2 $71.09 $73.23 $75.43 $77.69 $80.02

54151S Technical Writer 3 $92.79 $95.57 $98.44 $101.39 $104.43

54151S Test Automation Architect 3 $99.46 $102.44 $105.51 $108.68 $111.94

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SIN Labor Category 03/17/23

03/16/24

03/17/24

03/16/25

03/17/25

03/16/26

03/17/26

03/16/27

03/17/27

03/16/28

54151S Test Automation Engineer 2 $79.82 $82.22 $84.69 $87.22 $89.84

54151S Test Automation Engineer 3 $89.50 $92.18 $94.94 $97.79 $100.73

54151S Test Automation Engineer 4 $98.97 $101.94 $105.01 $108.16 $111.41

54151S Test Engineer 3 $88.44 $91.09 $93.82 $96.63 $99.54

54151S Test Engineer 4 $98.97 $101.94 $105.01 $108.16 $111.41

54151S Test Engineer 5 $115.87 $119.35 $122.92 $126.61 $130.41

54151S Web Designer/Developer 2 $84.75 $87.28 $89.90 $92.60 $95.39

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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Labor Category Descriptions GSA Hourly Rates

SIN 54151S

Applications Systems Analyst 1 Functional Responsibilities: Applications Systems Analyst 1 performs more routine aspects of the position and is supervised by higher levels. Applies analytical and technical skills to assist in implementing business solutions. Exercises core skills on projects or may direct small teams. Documents an organization’s current business process flows. Designs, codes, and tests functional components of information systems according to project specifications. Identifies and documents functional requirements for information systems. Develops project documentation and user training materials according to program specifications. Conducts user training sessions. Prepares communications plans.

Produces database extracts. Provides technical support to software development teams. Performs program management support tasks, such as status reporting and work plan maintenance.

Minimum Education: Bachelors

Minimum Experience: 1 year

Applications Systems Analyst 2 Functional Responsibilities: Applications Systems Analyst 2 performs more varied and difficult tasks compared to Application Systems Analyst 1 yet has less autonomy than Applications Systems Analyst 3.

Applies analytical and technical skills to assist in implementing business solutions. Exercises core skills on projects or may direct small teams. Documents an organization’s current business process flows.

Designs, codes, and tests functional components of information systems according to project specifications. Identifies and documents functional requirements for information systems. Develops project documentation and user training materials according to program specifications. Conducts user training sessions. Prepares communications plans. Produces database extracts. Provides technical support to software development teams. Performs program management support tasks, such as status reporting and work plan maintenance.

Minimum Experience: 3 years

Applications Systems Analyst 3 Functional Responsibilities: Application Systems Analyst 3 is competent in subject matter and concepts and may lead individuals assisting in the work. Applies analytical and technical skills to assist in implementing business solutions. Applies analytical and technical skills to assist in implementing business solutions. Exercises core skills on projects or may direct small teams. Documents an organization’s current business process flows. Designs, codes, and tests functional components of information systems according to project specifications. Identifies and documents functional requirements for information systems. Develops project documentation and user training materials

7 | P a g e according to program specifications. Conducts user training sessions. Prepares communications plans.

Produces database extracts. Provides technical support to software development teams. Performs program management support tasks, such as status reporting and work plan maintenance.

Minimum Experience: 7 years

Cloud Engineer 4 Functional Responsibilities: Designs, develops, enhances, debugs, and implements Cloud applications.

Troubleshoots production problems related to applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new applications or major enhancements to existing environments. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify

Cloud application requirements. Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of application software packages, application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Acts as team leader on projects. Instructs, assigns, directs, and checks the work of other application developers on development team. Participates in development of application user manuals.

Configuration Management Specialist 3 Functional Responsibilities: Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits.

Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

Database Specialist 3 Functional Responsibilities: Evaluates and recommends available database management system

(DBMS) products to meet user requirements. Determines file organization, indexing methods, and security procedures for specific user application.

Minimum Experience: 5 years

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Database Specialist 4 Functional Responsibilities: Provides highly technical expertise in the use of DBMS. Evaluates and recommends available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Tests and assists in the implementation of changes or new database designs. Monitors database usage and statistics. Uses knowledge of relational database environment.

DevOps Engineer 2 Functional Responsibilities: Supports the design, build, and maintenance of a stable and efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle. Monitors, troubleshoots, maintains, and continuously improves building, packaging, and deployment process. Implements automated infrastructure capabilities like backups, security tools, and monitoring. Utilizes a consistent DevOps approach to improve all phases of the process and ensure end‐to‐end quality across functions. Experienced with network infrastructure, database, cloud and data center operations, and security protocols. Strong knowledge of Linux and/or

Windows OS. Understands AWS and other services. Experienced with programming and scripting with languages such as Python, Perl, Bash, PHP, or Java.

DevOps Engineer 4 Functional Responsibilities: Leads the design, build, and maintenance of a stable and efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle. Monitors, troubleshoots, maintains, and continuously improves building, packaging, and deployment process. Implements automated infrastructure capabilities like backups, security tools, monitoring. Implements and continuously improves a consistent DevOps approach to improve all phases of the process and ensure end‐to‐end quality across functions.

Experienced with network infrastructure, database, cloud and data center operations, and security protocols. Strong knowledge of Linux and/or Windows OS. Understands AWS and other services.

Experienced with programming and scripting with languages such as Python, Perl, Bash, PHP, or Java.

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Field Engineer 3 Functional Responsibilities: Supports installation and field engineering in multiple capacities; to include, but not limited to system development, testing, deployment, site surveys and impact documents, implementation, and system transition. Reviews, analyzes, and modifies programming systems including coding, testing, debugging and installation to support application systems. Supports the fielding/deployment of advanced C2/C4I systems at various locations worldwide. Key skills include a solid understanding of both hardware (Linux & Windows Based systems) and various installation software. Installs and administers software, drivers, licenses, and services.

Field Engineer 4 Functional Responsibilities: Leads the installation and field engineering in multiple capacities; to include, but not limited to system development, testing, deployment, site surveys and impact documents, implementation, and system transition. Reviews, analyzes, and modifies programming systems including coding, testing, debugging and installation to support application systems. Leads the fielding/deployment of advanced C2/C4I systems at various locations worldwide. Key skills include a solid understanding of both hardware (Linux & Windows Based systems) and various installation software. Installs and administers software, drivers, licenses, and services.

Infrastructure Architect 4 Functional Responsibilities: Serves as lead subject matter expert and advisor in support of establishing a modern enterprise architecture and governance structures. Assesses current state of enterprise architecture, researches opportunities for improvements, and advises on roadmap for future state EA which spans all levels (enterprise, segment, solution), multiple areas of architecture (e.g., mission/business, security, networking, applications, systems, and infrastructure), and multiple special domains (e.g., aviation security, cloud, mobile, identity management). Provides forward thinking enterprise security architecture. Collaborates with CISO and IAD to integrate enterprise security architecture domain principles with program‐ and project‐level security assessments. Designs and automates provisioning of cloud resources and Infrastructure as Code (IaC) with tools such as terraform and with Platform as a Service (PaaS) technologies, including Kubernetes. Develops software, API development, building software releases, and IaC deployments. Experience with RedHat Enterprise Linux

(RHEL), command line interfaces, and Microsoft Windows. Knowledge of network technologies including

DNS, Load Balancing, SSL. Works directly with clients and project teams to gather information to implement processes and technology that support various technical and business functions.

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Infrastructure Engineer 3 Functional Responsibilities: Performs infrastructure engineering tasks pertaining to system design, development, implementation, integration, and troubleshooting activities. Possesses knowledge and experience with Infrastructure as Code (IaC) and DevSecOps tools and processes. Maintains existing and develops new Cloud IaC where needed for project to make consolidated data warehouse data available in Cloud or access to the data available for external teams. Maintains on‐premises infrastructure and services as code using automation whenever possible. Progressively responsible experience in design, implementation and administration for hardware and systems portfolios. Proficiency with systems configuration management, orchestration, and infrastructure as code with tools such as Ansible and/or

Terraform. Proficiency and past experience automating COTS base installs. Proficient at building, maintaining, managing, and monitoring servers running Windows and Linux Operating Systems.

Familiarity working in public cloud offers such as AWS. Experience using common DevSecOps tools to build and maintain pipelines. Experience in working with highly hardened / secure environments.

Integration Engineer 3 Functional Responsibilities: Supports computer systems implantation in a phased approach of requirements analysis and conceptual design, site survey, system design review, critical design review, installation, integration, and testing. Provides system design recommendations. Conducts configuration management, integrates software, interprets software test results, and recommends solutions for unsatisfactory test results. Provides life‐cycle support, including maintenance, administration, and management. Analyzes and recommends solutions to identified software problem reports. Helps resolve end user problems and provides recommendations to increase end user efficiency. Receives and responds to end user "help" requests and/or trouble reports. Analyzes whether user problems result from hardware failure/problem, network failure/problem, software failure/problem or is procedural in nature. Reports hardware/network/software problems to the appropriate organization for resolution.

Works through procedural problems with the user to successful resolution. May serve as a system documentation librarian.

Integration Engineer 4 Functional Responsibilities: Implements computer systems in a phased approach of requirements analysis and conceptual design, site survey, system design review, critical design review, installation, integration, and testing. Performs requirements analysis for a wide range of users in areas of automation. Presents system designs for user approval at formal reviews. Conducts configuration management, integrates software, interprets software test results, and recommends solutions for unsatisfactory test results. Directs life‐cycle support, including maintenance, administration, and management. Provides solutions to identified software problem reports. Serves as a central point of

11 | P a g e contact to resolve end user problems and to increase end user efficiency. Receives and responds to end user "help" requests and/or trouble reports. Analyzes whether user problems result from hardware failure/problem, network failure/problem, software failure/problem or is procedural in nature. Reports hardware/network/software problems to the appropriate organization for resolution. Works through procedural problems with the user to successful resolution. May serve as a system documentation librarian.

Network Engineer 3 Functional Responsibilities: Utilizes advanced knowledge of the principles, methods, and techniques used in the engineering, application, and development of multiple operating systems. Analyzes computer software and hardware requirements to provide integration and implementation support through the design and development of new systems at a highly technical level. Ensures that systems are functioning according to design specifications. Analyzes and documents users’ functional and data requirements. Develops site survey instruments to gather detailed user requirements and business process analysis data. Conducts functional user interviews to document functional, system, customization, and data requirements and data sources.

Programmer 2 Functional Responsibilities: Programmer 2 performs more varied and difficult tasks compared to

Programmer 1 yet has less autonomy than Programmer 3. Responsible for activities such as program design, coding, testing, debugging or documentation. Utilizes technical knowledge and has responsibility for all phases of applications systems analysis and programming. Understands the business or function for which application is designed. May write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists. Updates, repairs, modifies, and expands existing computer programs.

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Programmer 4 Functional Responsibilities: Programmer 4 is competent in subject matter and concepts and may lead individuals assisting in the work. Responsible for activities such as program design, coding, testing, debugging or documentation. Utilizes technical knowledge and has responsibility for all phases of applications systems analysis and programming. Understands the business or function for which application is designed. May write programs according to specifications, which may be provided by

Engineers, technical architects, or other computer scientists. Updates, repairs, modifies, and expands existing computer programs.

Software Engineer 2 Functional Responsibilities: Designs, develops, and implements programs and applications. Performs customer analysis to create applications that respond to customer needs and provides innovative solutions to common problems. Analyzes customer needs and problems and make recommendations to the engineering team to satisfy needs and develop solutions. Generates ideas for software products that innovate and fill gaps in the current market. Performs prototyping, application tests and code reviews.

Performs debugging, testing, code improvement and re‐designing tasks. Responds to customer issues, provides updated software that solves bug issues, performing installs for customers and working with the customer service team.

Software Engineer 3 Functional Responsibilities: May supervise other engineers. Designs, develops, and implements programs and applications. Performs customer analysis to create applications that respond to customer needs and provides innovative solutions to common problems. Analyzes customer needs and problems and make recommendations to the engineering team to satisfy needs and develop solutions. Generates ideas for software products that innovate and fill gaps in the current market. Responds to customer issues, provides updated software that solves bug issues, performing installs for customers and working with the customer service team.

Software Engineer 4 Functional Responsibilities: May supervise a team of engineers who design, develop, and implement programs and applications. Performs customer analysis to create applications that respond to customer needs and provides innovative solutions to common problems. Analyzes customer needs and problems

13 | P a g e and make recommendations to the engineering team to satisfy needs and develop solutions. Generates ideas for software products that innovate and fill gaps in the current market. Responds to customer issues, provides updated software that solves bug issues, performing installs for customers and working with the customer service team.

Software Engineer 5 Functional Responsibilities: Services performed include, but are not limited to, engineering and scientific tasks in planning, development, production, operations, and maintenance environments, which are broad in nature and are concerned with the design, development, layout, and testing of devices or systems. Plans and performs engineering/programming, scientific research, studies, and analysis that may include cloud based analytics and tool development; technology planning; applied systems architecture development and integration; applied requirements development; concept development; data structure design; systems and software design, application programming, script development, development and integration; test and evaluation; systems operation; control of systems and components; integrated logistics support; modeling and simulation; configuration management;

systems and mission engineering; systems acquisition; and life‐cycle management. In general, work complexity and responsibility will be greater at higher levels.

Minimum Experience: 10 years

Subject Matter Expert 2 Functional Responsibilities: Analyzes user needs to determine functional requirements. Defines problems and develops plans and requirements in the subject matter area for moderately complex to complex systems related to information systems architecture, networking; telecommunications, automation, communications protocols, risk management/electronic analysis, software, lifecycle management, software development methodologies, and modeling and simulation. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. Possesses requisite knowledge and expertise so recognized in the professional community that the government is able to qualify the individual as an expert in the field for an actual task order.

Demonstrates exceptional oral and written communication skills. Commensurate experience in IT and in new and related older technology that directly relates to the required area of expertise.

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Systems Administrator 1 Functional Responsibilities: Assists with the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Assists with the optimizing of system operation and resource utilization and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.

Minimum Experience: 1 year

Systems Administrator 2 Functional Responsibilities: Performs the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Performs the optimizing of system operation and resource utilization and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.

Systems Administrator 3 Functional Responsibilities: Supervises and manages the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Plans and monitors the optimizing of system operation and resource utilization and performs systems capacity analysis and planning. Plans and monitors assistance to users in accessing and using business systems.

Systems Engineer 2 Functional Responsibilities: Coordinates and/or performs additions and changes to network hardware and operating systems, and attached devices; includes investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software. Provides direct support in the day‐to‐day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Troubleshoots at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols. Maintains network infrastructure standards including network communication protocols such as TCP/IP. Provides technical consultation, training and support to IT staff as designated by the government.

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Systems Engineer 3 Functional Responsibilities: Supervises, coordinates and/or performs additions and changes to network hardware and operating systems, and attached devices; including investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.

Provides direct support in the day‐to‐day operations on network hardware and operating systems including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Troubleshoots at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols. Participates in planning design, technical review and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks. Maintains network infrastructure standards including network communication protocols such as TCP/IP. Provides technical consultation, training and support to IT staff as designated by the government. Diagnoses and resolves complex communication problems.

Technical Writer 2 Functional Responsibilities: Technical Writer 2 performs more varied and difficult tasks compared to

Technical Writer 1 yet has less autonomy than Technical Writer 3. Collects and organizes information required for preparation of deliverables. Ensures the use of proper technical terminology. Performs technical writing, editing, proofreading, and integration of computer‐based material to produce document deliverables. Translates technical information into clear, readable documents to be used by technical and non‐technical personnel. Has knowledge and skills in technical documentation and presentation techniques, to include technical writing, technical proofreading, and technical editing.

Demonstrates excellent command and articulation of the English language. Has superior grammatical skills.

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Technical Writer 3 Functional Responsibilities: Technical Writer 3 is competent in subject matter and concepts and may lead individuals assisting in the work. Collects and organizes information required for preparation of deliverables; ensures the use of proper technical terminology. Performs technical writing, editing, proofreading, and integration of computer‐based material to produce document deliverables. Translates technical information into clear, readable documents to be used by technical and non‐technical personnel. Has knowledge and skills in technical documentation and presentation techniques, to include technical writing, technical proofreading, and technical editing. Demonstrates excellent command and articulation of the English language. Has superior grammatical skills.

Test Automation Architect 3 Functional Responsibilities: Has complete ownership and responsibility for designing and implementing the test automation framework. Leads team of engineers and tracks progress, performance, and milestones of projects. Implements quantitative test process measurement techniques and adapts automated testing industry best practices and trends to internal needs. Recommends new tools, techniques, and methodologies needed to enhance productivity and quality. Collaborates with QA and

Dev teams to strategize and align long term solutions for test automation including roadmap, tools, frameworks, and approach. Extend framework beyond Functional Automation to areas like

Load/Performance and Security Testing. Presents technical documentation for review by peers and

Development community. Designs and engineers re‐usable and modular framework components that can be used by multiple teams in a customizable manner.

Test Automation Engineer 2 Functional Responsibilities: Follows requirements of automation projects. Researches and evaluates test automation tools. Under the leadership of Test Automation Architects and/or Team Leader, assists with the development of test automation framework. Automates test and preliminary test execution according to given test cases. Follows project requirements to improve testing framework scripts and test code, and writes using document. Maintains automation framework and automated test scripts.

Experience with software development and/or automation testing. Familiarity with automation test framework and practical development experience is preferred. Knowledge of automation software testing and methodologies.

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Test Automation Engineer 3 Functional Responsibilities: Helps define and follow requirements of automation projects. Researches and evaluates test automation tools. Under the leadership of Test Automation Architects and/or Team

Leader, assists with the development of test automation framework. Automates test and preliminary test execution according to given test cases. Follows project requirements to improve testing framework scripts and test code, and writes using document. Maintains automation framework and automated test scripts. Experience with software development and/or automation testing. Familiarity with automation test framework and practical development experience. Strong working knowledge of automation software testing and methodologies.

Test Automation Engineer 4 Functional Responsibilities: Leads engineer team in defining and following requirements of automation projects. Researches and evaluates test automation tools. Under the leadership of Test Automation

Architects and/or Team Leader, assists with the development of test automation framework. Automates test and preliminary test execution according to given test cases. Follows project requirements to improve testing framework scripts and test code, and writes using document. Maintains automation framework and automated test scripts. Experience with software development and/or automation testing. Familiarity with automation test framework and practical development experience. Strong working knowledge of automation software testing and methodologies.

Test Engineer 3 Functional Responsibilities: Tests moderately complex features of new software releases using predefined test plans and scripts to identify defects. Follows uniform testing procedures. Documents results and uses designated systems and tools to track outcomes. Performs follow‐up rounds of testing as needed. Typically works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline.

Minimum Experience: 4 years

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Test Engineer 4 Functional Responsibilities: Tests highly complex features of new software releases using predefined test plans. Develops test scripts to identify defects. Follows uniform testing procedures. Documents results and uses designated systems and tools to track outcomes. Performs follow‐up rounds of testing as needed. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job.

Test Engineer 5 Functional Responsibilities: Tests the most complex features of new software releases. Develops test plans and scripts to identify defects. Follows industry best practice testing procedures. Documents results and uses designated systems and tools to track outcomes. Performs follow‐up rounds of testing as needed. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job.

Minimum Experience: 10 years

Web Designer/Developer 2 Functional Responsibilities: Performs website design and creation. Plans, designs, develops, tests, edits, maintains, and documents look and flow of websites. Interviews clients to help them clarify their goals for establishing a website. Designs or supervises design of digitized images, banners, bullets, charts, image maps and other graphics to enhance appearance of site. Requires knowledge of programming techniques and computer internet systems. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. Familiar with standard concepts, practices, and procedures within a field.

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Experience & Degree Substitution Equivalencies Experience exceeding the minimum shown may be substituted for education. Likewise, education exceeding the minimum shown may be substituted for experience.

Standard Qualifications Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates

High School

Applications Systems Analyst 1 Bachelors 1 0 0 1 3 5

Applications Systems Analyst 2 Bachelors 3 0 1 3 5 7

Applications Systems Analyst 3 Bachelors 7 3 5 7 9 11

Cloud Engineer 4 Bachelors 7 3 5 7 9 11

Configuration Management Specialist 3 Bachelors 7 3 5 7 9 11

Database Specialist 3 Bachelors 5 1 3 5 7 9

Database Specialist 4 Bachelors 7 3 5 7 9 11

DevOps Engineer 2 Bachelors 3 0 1 3 5 7

DevOps Engineer 4 Bachelors 7 3 5 7 9 11

Field Engineer 3 Bachelors 5 1 3 5 7 9

Field Engineer 4 Bachelors 7 3 5 7 9 11

Infrastructure Architect 4 Bachelors 7 3 5 7 9 11

Infrastructure Engineer 3 Bachelors 5 1 3 5 7 9

Integration Engineer 3 Bachelors 5 1 3 5 7 9

Integration Engineer 4 Bachelors 7 3 5 7 9 11

Network Engineer 3 Bachelors 5 1 3 5 7 9

Programmer 2 Bachelors 3 0 1 3 5 7

Programmer 4 Bachelors 7 3 5 7 9 11

Software Engineer 2 Bachelors 3 0 1 3 5 7

Software Engineer 3 Bachelors 5 1 3 5 7 9

Software Engineer 4 Bachelors 7 3 5 7 9 11

Software Engineer 5 Bachelors 10 6 8 10 12 14

Subject Matter Expert 2 Bachelors 7 3 5 7 9 11

Systems Administrator 1 Bachelors 1 0 0 1 3 5

Systems Administrator 2 Bachelors 3 0 1 3 5 7

Systems Administrator 3 Bachelors 7 3 5 7 9 11

Systems Engineer 2 Bachelors 3 0 1 3 5 7

Systems Engineer 3 Bachelors 7 3 5 7 9 11

Technical Writer 2 Bachelors 3 0 1 3 5 7

Technical Writer 3 Bachelors 7 3 5 7 9 11

Test Automation Architect 3 Bachelors 5 1 3 5 7 9

Test Automation Engineer 2 Bachelors 3 3 1 3 5 7

Test Automation Engineer 3 Bachelors 5 1 3 5 7 9

Test Automation Engineer 4 Bachelors 7 3 5 7 9 11

Test Engineer 3 Bachelors 4 0 2 4 6 8

20 | P a g e

Test Engineer 4 Bachelors 7 3 5 7 9 11

Test Engineer 5 Bachelors 10 6 8 10 12 14

Web Designer/Developer 2 Bachelors 3 0 1 3 5 7