MAS - Decisiveinstincts, LLC - 47QTCA23D005J

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system.

The INTERNET address for GSA Advantage!® is GSAAdvantage.gov.

SCHEDULE TITLE: Multiple Award Schedule (MAS)

Large Category: Information Technology (Code F) SPECIAL ITEM: 54151HEAL Health Information Technology Services FSC/PSC Code DA01 SPECIAL ITEM: 54151S Information Technology Professional Services FSC/PSC Code DA01

Large Category: Miscellaneous (Code G) SPECIAL ITEM: OLM Order-Level Materials (OLM)

Contract number: 47QTCA23D005J

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract Period: March 6, 2023 – March 5, 2028 Option Periods not yet exercised by GSA in accordance with I-FSS-163:

Option Period 1: March 6, 2028 – March 5, 2033 Option Period 2: March 6, 2033 – March 5, 2038 Option Period 3: March 6, 2038 – March 5, 2043

DecisiveInstincts, LLC

2600 Park Tower Dr, Suite 1000, Vienna, VA 22180 703-204-0090 (phone) 703-204-4782 (fax)

Contracts@DecisiveInstincts.com www.DecisiveInstincts.com

Price list current through PA-0002 dated 03/15/2023

CONTRACTOR’S ADMINISTRATION SOURCE:

Lindsay Donohue, Sr. Contracts Administrator

703-204-0090 (phone) 703-204-4782 (fax) e-Mail: Contracts@DecisiveInstincts.com

BUSINESS SIZE:

Small

Small Disadvantaged Business Native Hawaiian Organization

Prices Shown Herein are Net (discount deducted) file://///prodnetapp01-b/production%20shares/contracts/Proposals/2019/01%20-%20ASO/P19-01-003,%20HGSNet%20IT%20Schedule%2070/Clarification1/GSAAdvantage.gov mailto:Contracts@DecisiveInstincts.com http://www.decisiveinstincts.com/ mailto:Contracts@DecisiveInstincts.com

CONTRACT NO: 47QTCA23D005J

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Contents

CUSTOMER INFORMATION:

TERMS AND CONDITIONS FOR ALL INFORMATION TECHNOLOGY CONTRACTORS

Allowable Substitutions of Education and Experience Applicable to 54151S and 54151HEAL

GSA MAS LABOR CATEGORIES – SIN 54151HEAL

GSA MAS LABOR CATEGORIES – SIN 54151S

GSA MAS PRICE LIST – SIN 54151HEAL

GSA MAS PRICE LIST – SIN 54151S

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CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN SIN DESCRIPTION Service Description Page Awarded Price Page

54151HEAL Health IT Services 9 55

54151S(s) IT Professional Services 38 62

OLM Order Level Materials n/a n/a

Cooperative Purchasing (RC) and Disaster Recovery Purchasing (STLOC) are available.

1b. LOWEST PRICED ITEM: See Price list

1c. HOURLY RATES: See Price list (includes discount and IFF)

2. MAXIMUM ORDER*: SIN 54151HEAL $500,000 per order

SIN 54151S $500,000 per order SIN OLM $250,000 per order

3. MINIMUM ORDER: $100

4. GEOGRAPHIC SCOPE OF CONTRACT: Worldwide

5. POINT(S) OF PRODUCTION: N/A for SERVICES

6. DISCOUNT FROM LIST PRICES: Negotiated discount has been applied and the IFF has been added.

7. QUANITY DISCOUNT(S): NONE

8. PROMPT PAYMENT TERMS: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS: N/A

10a. TIME OF DELIVERY: 30 days or Negotiated at the task order level.

10b. EXPEDITED DELIVERY: Items available for expedited delivery are noted in this price list or negotiated at the task order level.

10c. OVERNIGHT AND 2-DAY DELIVERY: Overnight and 2-day delivery are available. Contact the Contractor for rates.

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10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS:

The following telephone number(s) can be used by ordering agencies to obtain technical and/or ordering assistance:

12b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreement (BPA’s) are found in Federal Acquisitions Regulation (FAR) 8.405-3.

13. PAYMENT ADDRESS: See 12a.

14. WARRANTY PROVISION: Contractor’s Standard Commercial Warranty

15. EXPORT PACKING CHARGES: N/A

Ordering/Payment Address and Information:

DecisiveInstincts, LLC 2600 Park Tower Dr, Suite 1000 Vienna, VA 22180-7370

Attn: Jeffrey D. Abish Program Manager contracts@DecisiveInstincts.com

Fax: 703-204-4782

Technical Information & Ordering Assistance:

Mr. Jeffrey D. Abish 703-204-0090 x107 contracts@DecisiveInstincts.com

Mr. Mel Yokoyama contracts@DecisiveInstincts.com

Ms. Lindsay Donohue 703-204-0090 x282 contracts@DecisiveInstincts.com

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16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

N/A

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS

AND ANY DISCOUNTS FROM LIST PRICES (IF APPLICABLE): N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 Compliance for Electronic and Information Technology (EIT): Compliant.

The EIT standard can be found at: www.Section508.gov/.

23. DUNS NUMBER: 117507586

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE: Contractor has an Active Registration in the SAM database.

UEI: MBVSFUKKNYP4

http://www.section508.gov/

Updated 03.17.2023 Page 6 of 68

TERMS AND CONDITIONS FOR ALL INFORMATION TECHNOLOGY CONTRACTORS

1. Organizational Conflicts Of Interest

a. Definitions.

"Contractor" means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

"Contractor and its affiliates" and "Contractor or its affiliates" refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An "Organizational conflict of interest" exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor's or its affiliates' objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

2. Services Performed

a. All services performed by the Contractor under the terms of this contract shall be as an independent

Contractor, and not as an agent or employee of the ordering activity.

b. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

c. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

3. Travel. Any Contractor travel required in the performance of services must comply with the Pub. L. 99-234 and FAR Part 31.205-46, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

4. Warranty

a. Unless otherwise specified in this contract, the Contractor's standard commercial warranty as stated in the contract's commercial pricelist will apply to this contract.

b. The Contractor's commercial guarantee/warranty shall be included in the Commercial Supplier Agreement to include Enterprise User License Agreements or Terms of Service (TOS) agreements, if applicable.

c. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

d.

Regulation Number Regulation Title/Comments

52.222-46 EVALUATION OF COMPENSATION FOR PROFESSIONAL EMPLOYEES (FEB 1993)

52.222-48 EXEMPTION FROM APPLICATION OF THE SERVICE CONTRACT LABOR STANDARDS TO

CONTRACTS FOR MAINTENANCE, CALIBRATION, OR REPAIR OF CERTAIN EQUIPMENT

CERTIFICATION (MAY 2014)

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52.223-19 COMPLIANCE WITH ENVIRONMENTAL MANAGEMENT SYSTEMS (MAY 2011)

52.223-2 AFFIRMATIVE PROCUREMENT OF BIOBASED PRODUCTS UNDER SERVICE AND

CONSTRUCTION CONTRACTS (SEP 2013)

52.229-1 STATE AND LOCAL TAXES (APR 1984)

52.222-62 PAID SICK LEAVE UNDER EXECUTIVE ORDER 13706 (JAN 2017)

52.223-13 ACQUISITION OF EPEAT - REGISTERED IMAGING EQUIPMENT (JUN 2014)

52.223-14 ACQUISITION OF EPEAT® - REGISTERED TELEVISIONS (JUN 2014)

52.223-16 ACQUISITION OF EPEAT® - REGISTERED PERSONAL COMPUTER PRODUCTS (OCT 2015)

552.238-115 SPECIAL ORDERING PROCEDURES FOR THE ACQUISITION OF ORDER-LEVEL MATERIALS

(MAY 2019)

552.238-107 TRAFFIC RELEASE (SUPPLIES) (MAY 2019)

552.238-73 IDENTIFICATION OF ELECTRONIC OFFICE EQUIPMENT PROVIDING ACCESSIBILITY FOR THE

HANDICAPPED (MAY 2019)

552.238-86 DELIVERY SCHEDULE (MAY 2019)

552.238-89 DELIVERIES TO THE U.S. POSTAL SERVICE (MAY 2019)

552.238-90 CHARACTERISTICS OF ELECTRIC CURRENT (MAY 2019)

552.238-91 MARKING AND DOCUMENTATION REQUIREMENTS FOR SHIPPING (MAY 2019)

552.238-92 VENDOR MANAGED INVENTORY (VMI) PROGRAM (MAY 2019)

552.238-93 ORDER ACKNOWLEDGMENT (MAY 2019)

552.238-94 ACCELERATED DELIVERY REQUIREMENTS (MAY 2019)

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Allowable Substitutions of Education and Experience Applicable to 54151S and 54151HEAL

The minimum education and experience will be met when the equivalencies in the tables below are considered.

Additional educational achievements in excess of requirements can be substituted for experience requirements:

Required Education Actual Education Additional Years of Experience

Credited the Employee

MA/MS Ph.D. 4

BA/BS Ph.D. 6

BA/BS MA/MS 2

AA/AS BA/BS 2

Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provided per the approval of the federal agency acquiring the service.

Actual Education Required Education Additional Years of Experience

Needed for Educational Requirements Equivalency

HS/GED AA/AS 2

HS/GED BA/BS 4

HS/GED MA/MS 6

HS/GED Ph.D. No equivalency

AA/AS BA/BS 2

BA/BS MA/MS 2

BA/BS Ph.D. No equivalency

MA/MS Ph.D. 4

Updated 03.17.2023 Page 9 of 68

GSA MAS LABOR CATEGORIES – SIN 54151HEAL

ITEM

NO.

54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

EDUCATION

1 HIT Administrative Assistant - Level 1

1 year One year of experience in general office practices supporting business, technical and Information Technology personnel. Proficiency with word processing, spreadsheets, database, and other office software. Conducts a variety of clerical and other administrative tasks supporting Health Information Technology related work. Types correspondence and other documents and forms as directed. Maintains project files both manually and electronically. Maintains the calendar for the office staff. Plans and coordinates project meetings as directed. Makes travel arrangements for staff. Attends project meetings, recording meeting minutes and action items. Assists in the development of project reports and briefing, including writing initial drafts for review from notes and verbal direction and providing graphical representation of project status. Prepares budget, cost, and other spreadsheets. Provides word processing support as needed for data conversion, records or data management, and nontechnical documentation. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Associates

2 HIT Administrative Assistant - Level 2

3 years Three years of experience in general office practices supporting business, technical and Information Technology personnel. Proficiency with word processing, spreadsheets, database, and other office software for Health IT. Conducts a variety of clerical and other administrative tasks supporting Health Information Technology related work. Types correspondence and other documents and forms as directed. Maintains project files both manually and electronically.

Maintains the calendar for the office staff. Plans and coordinates project meetings as directed. Makes travel arrangements for staff. Attends project meetings, recording meeting minutes and action items. Assists in the development of project reports and briefing, including writing initial drafts for review from notes and verbal direction and providing graphical representation of project status. Prepares budget, cost, and other spreadsheets. Provides word processing support as needed for data conversion, records or data management, and non-technical documentation. May supervise the activities of other administrative personnel. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

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54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

EDUCATION

3 HIT Application Developer - Level 1

1 year One year of technical experience designing, implementing and maintaining software applications. Must have background in one or more of the following: database analysis, administration, design and development, client-server architectures, Web-enabled applications and graphics design to include Health IT. Participates in all phases of the software development life cycle including the design, development, integration, testing and implementation phases. Performs quality assurance and technical review activities. Assists in the resolution of end-user software problems. Works with management and end-user groups to identify requirements for future product enhancements.

Develops technical documentation, end-user documentation and training materials. BA/BS in Computer Science or a related field. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

4 HIT Application Developer - Level 2

3 years Three years of technical experience designing, implementing and maintaining software applications. Must have background in one or more of the following: database analysis, administration, design and development, client-server architectures, Web-enabled applications and graphics design to include Health IT. Participates in all phases of the software development life cycle including the design, development, integration, testing and implementation phases. Performs quality assurance and technical review activities. Assists in the resolution of end-user software problems. Works with management and end-user groups to identify requirements for future product enhancements.

Develops technical documentation, end-user documentation and training materials. BA/BS in Computer Science or a related field. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

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54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

EDUCATION

5 HIT Application Developer - Level 3

5 years Five years of technical experience designing, implementing and maintaining software applications. Must have background in one or more of the following: database analysis, administration, design and development, client-server architectures, Web-enabled applications and graphics design to include Health IT. Participates in all phases of the software development life cycle including the design, development, integration, testing and implementation phases. Performs quality assurance and technical review activities. Assists in the resolution of end-user software problems. Works with management and end-user groups to identify requirements for future product enhancements.

Develops technical documentation, end-user documentation and training materials. Senior level developers may be used to direct the activities of other developers. BA/BS in Computer Science or a related field. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

6 HIT Business Analyst - Level 1

2 years Provide expertise in Health IT business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Training and/or certification concentration would include ITIL, SixSigma and/or PMI or similar training. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Associates

7 HIT Business Analyst - Level 2

3 years Assist in applying common best practices for the Health IT industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced IT. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

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54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

EDUCATION

8 HIT Business Analyst - Level 3

5 years Assist in applying common best practices for the Health IT industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components, and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area's ability to support/meet organizational goals. Generate functional area strategies for enhanced IT operations in a cross-functional area mode throughout the organization. Participate in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products, such as ERP implementations coordinating the resolution of highly complex problems and tasks. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

9 HIT Chief Information Security Officer

10 years Responsible for determining enterprise information security standards related to Health IT. Develop and implements information security standards and procedures. Provide tactical information security advice and examining the ramifications of new technologies. Ensure that all information systems are functional and secure. 10 years of experience with BA/BS or 3 years of experience with MA. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services.

Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

10 HIT

Communications Specialist

3 years Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommend procurement, removals, and modifications to network components related to Health IT. Design and optimize network topologies and site configurations. Plan installations, transitions, and cutovers of network components and capabilities. Coordinate requirements with users and suppliers. Training and/or certification concentration would include ITIL and/or PMI or similar training. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications

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54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

EDUCATION

11 HIT Computer Specialist - Level 1

1 year One year of technical experience in information technology with microcomputers, DOS and Windows operating systems, office application suites (including word processors, spreadsheets, presentation applications and databases) and client-server applications related to Health IT. Performs daily user support for hardware and software issues related to IT work over the telephone and in person.

Responds to user trouble tickets based on established service level agreements. Able to use common helpdesk software applications to track all aspects of trouble tickets, including histories and problem resolution information. Assists users with installation and configuration issues relating to supported software applications and standard hardware configurations as well as general network access to include Health IT. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Associates

12 HIT Computer Specialist - Level 2

2 years Two years of technical experience in information technology with microcomputers, DOS and Windows operating systems, office application suites (including word processors, spreadsheets, presentation applications and databases) and client-server applications related to Health IT. Performs daily user support for hardware and software issues related to IT work over the telephone and in person.

Responds to user trouble tickets based on established service level agreements. Able to use common helpdesk software applications to track all aspects of trouble tickets, including histories and problem resolution information. Assists users with installation and configuration issues relating to supported software applications and standard hardware configurations as well as general network access. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

Associates

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54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

EDUCATION

13 HIT Computer Specialist - Level 3

3 years Three years of technical experience in information technology with microcomputers, DOS and Windows operating systems, office application suites (including word processors, spreadsheets, presentation applications and databases) and client-server applications related to Health IT. Performs daily user support for hardware and software issues related to IT work over the telephone and in person.

Responds to user trouble tickets based on established service level agreements. Able to use common helpdesk software applications to track all aspects of trouble tickets, including histories and problem resolution information. Assists users with installation and configuration issues relating to supported software applications and standard hardware configurations as well as general network access. Senior level specialists may be used to direct the activities of other specialists and handle escalated trouble tickets. BA/BS in Computer Science or a related field. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Associates

14 HIT Computer Systems Analyst - Level 1

3 years Analyze Health IT information requirements. Evaluate analytically and systematically problems of workflow, organization, and planning and assists Computer Systems Analyst Level 3 and Computer Systems Analyst Level 2 develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion. Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Under the supervision of a Computer Systems Analyst Level 3 or Computer Systems Analyst Level 2, coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. Training and/or certification concentration would include ITIL, CompTIA and/or PMI or similar training. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications

Associates

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54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

EDUCATION

15 HIT Computer Systems Analyst - Level 2

3 years Analyze and develop computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions related to Health IT. Develop plans for automated information systems from project inception to conclusion.

Analyze user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, and analyze proposed system modifications, upgrades and new COTS. Analyze the problem and the information to be processed. Define the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

16 HIT Computer Systems Analyst - Level 3

5 years Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules related to Health IT.

Coordinate with the Project and/or Program Manager to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provide daily supervision and direction to support staff. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services.

Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

17 HIT Configuration Management Specialist

3 years Provide configuration management planning related to Health IT.

Describe provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulate the change process so that only approved and validated changes are incorporated into product documents and related software. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

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54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

EDUCATION

18 HIT Data Modeler 3 years Develop and implement advanced data management systems designed, or redesigned, to utilize new technology. Develop, code, test, and maintain database programs. Manages the flow of information between departments through the use of relational databases. Maintains data integrity by working to eliminate redundancy. Stays informed of the ways the organization uses its data. Knowledge of healthcare data and data formats, collaboration with multiple delivery teams ensure consistency and adherence to healthcare and industry standards. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

19 HIT Database Administrator - Level 1

1 year One year of technical experience in developing and administering database management systems and/or enterprise data warehouses for Health IT. Experience should include: creating databases and table spaces; creating and maintaining instances and schemas; evaluating logical data models and creating physical models; developing and conducting procedures for database backups and restores; developing and documenting standard operating procedures for all DBA activities;

writing, testing, implementing, and documenting stored procedures and triggers; designing, implementing and maintaining database security procedures. BA/BS in Computer Science or a related field. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

20 HIT Database Administrator - Level 2

3 years Three years of technical experience in developing and administering database management systems and/or enterprise data warehouses.

Must have significant technical experience designing logical data models, implementing physical schema, and implementing and maintaining databases. Experience should include: creating databases and table spaces; creating and maintaining instances and schemas;

evaluating logical data models and creating physical models; developing and conducting procedures for database backups and restores;

developing and documenting standard operating procedures for all DBA activities; writing, testing, implementing, and documenting stored procedures and triggers; designing, implementing and maintaining database security procedures for Health IT. BA/BS in Computer Science or a related field. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

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54151HEAL

LABOR CATEGORY

MINIMUM

EXPERIENCE

FUNCTIONAL RESPONSIBILITY MINIMUM

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21 HIT Database Administrator - Level 3

5 years Five years of technical experience in developing and administering database management systems and/or enterprise data warehouses.

Must have significant technical experience designing logical data models, implementing physical schema, and implementing and maintaining databases. Experience should include participation in all phases of the database development life cycle, including the data model design, physical schema implementation, application development, integration, testing, production operation, performance tuning, quality assurance, technical review, and assisting in the resolution of end-user problems for Health IT. Must have demonstrated expertise and experience in designing and implementing security features for SQL and Oracle databases and for protecting data confidentiality in database management systems. BA/BS in Computer Science or a related field. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

22 HIT Database Management Specialist - Level 1

3 years Provide administrative support specifically dedicated to the requirements of the Health IT project team. Perform data entry, queries data research and reports generation activities. Knowledge of relational database environment. Training and/or certification concentration would include ITIL, SQL, Oracle or similar training. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

23 HIT Database Management Specialist - Level 2

5 years Provide highly technical expertise in the use of DBMS related to Health IT. Evaluate and recommend available DBMS products to support validated user requirements. Define file organization, indexing methods, and security procedures for specific user applications. Test and assist in the implementation of changes or new database designs. Monitor database usage and statistics. Knowledge of relational database environment. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

24 HIT Database Management Specialist - Level 3

8 years Manage the development of data base projects related to Health IT.

Plan and budget staff and data base resources. When necessary, reallocate resources to maximize benefits. Prepare and deliver presentations on DBMS concepts. Provide daily supervision and direction to support staff. Extensive knowledge of relational database environment. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications

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25 HIT Functional Analyst - Level 1

3 years Analyze user needs to determine functional and cross-functional requirements for Health Information Technology systems. Perform functional allocation and systems analysis for health information systems projects to identify required tasks and their interrelationships.

Identify resources required for each task. Training and/or certification concentration would include ITIL, SixSigma, ISTQB Testing and/or PMI or similar training. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

26 HIT Functional Analyst - Level 2

5 years Analyze user needs to determine functional and cross-functional requirements for Health Information Technology systems. Perform functional allocation and systems analysis for health information systems projects to identify required tasks and their interrelationships.

Identify resources required for each task. Provide daily supervision and direction to support staff. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

27 HIT Graphical User Interface Designer

2 years Provide specialized expertise in the design and layout of graphical user interfaces related to Health IT, particularly, screen layouts and functionality for client-server applications (e.g. Microsoft Windows presentation screens). Conduct studies, testing and evaluation of screen prototypes for functionality, ease of use, efficiency, and accuracy.

Proficiency in Adobe Creative Suites especially Photoshop, Illustrator and After Effects with experience in digital design and animation. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

28 HIT Help Desk Manager

3 years Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract related to Health IT. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and

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29 HIT Help Desk Specialist

2 years Provide phone, email, web, and in-person support to users in the areas of email, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract related to Health IT. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. Training and/or certification concentration would include ITIL, HDI and/or CompTIA or similar training. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Associates

30 HIT Informatic Specialist/Bioinfor matician

3 years Provide high level expertise in the application of technology to areas of interest to government health organizations including Medical Informatics or Public Health Informatics; statistics, bio-statistics, mathematics; specific tools and data resources relevant to the federal health mission including SAS, Epi Info, etc.; applying sound quantitative data and methods to support deployment of resources for massive public health surveillance, prevention and intervention campaigns and related health activities. Provide expertise across a wide variety of IT areas as applied to public health, including information retrieval technology, decision science, web technology, data mining, expert systems, networking, public health science, and education. Provide expertise in the integration of a variety of heterogeneous public health information systems and databases the sharing and dissemination of public health information; in the interaction of information security technology and the requirements for privacy and confidentiality of public health data; in the application of the HIPAA regulations to the use of information technology in public health; in new areas of interest to public health including the information available from managed care organizations; with national and/or international standards development activities such as HL7, X12, W3C; and in the application of advanced scientific visualization technology to public health science and practice. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications

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31 HIT Information Engineer - Level 1

2 years Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects related to Health IT. Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assist in establishing standards for information systems procedures. Develop and apply organization-wide information models for use in designing and building integrated, shared software and database management systems and data warehouses. Construct sound, logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives. Training and/or certification concentration would include ITIL, Professional Engineering and/or CompTIA or similar training. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

32 HIT Information Engineer - Level 2

4 years Apply an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise related to Health IT.

Develop analytical and computational techniques and methodology for problem solutions. Perform enterprise wide strategic systems planning, business information planning, business and analysis. Perform process and data modeling in support of the planning and analysis efforts using both manual and automated tools; such as Integrated Computer-Aided Software Engineering tools. Apply reverse engineering and re-engineering disciplines to develop migration strategic and planning documents. Provide technical guidance in software engineering techniques and automated support tools. Provide daily supervision and direction to staff. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to: HITECH, HIPAA, NIST, FIPS and

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33 HIT Information Systems Training Specialist

4 years Provide support for coordinating, developing, and delivering Health IT computer-related training to the user community. Provide second level support and coordinate training with help desks. Provide standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs. Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office, and applications such as from SAP and Peoplesoft). Understand computer functions and related technical terminology and how they are applied in everyday business situations.

Possess exceptional interpersonal skills and superior oral and written communication skills. Training and/or certification concentration would include ITIL, Vendor Specific and/or CompTIA or similar training. All category performance is specific to Electronic Health Records, Health Analytics, Personal Health Information Management, Innovative Health IT Solutions, Health Informatics, Emerging Health IT Research and Other Health IT services. Performance of this category may be subject to:

HITECH, HIPAA, NIST, FIPS and Special Publications FISMA of 2002.

Bachelors

34 HIT Network Administrator

4 years Support the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs) related to Health IT. Assist in designing and managing the WAN infrastructure and any processes related to the WAN. Provide Production Support of the Network, including: day-to-day operations, monitoring and problem resolution client Networks. Provide second level problem identification, diagnosis and resolution of problems.

Support the dispatch of circuit and hardware vendors involved in the resolution process. Support the escalation and communication of status to agency management and internal customers.