MAS - DNI Emerging Technologies, LLC - 47QTCA23D005G

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Attached to
Federal Supply Schedule 47QTCA23D005G Federal contract IDV
Contract number
47QTCA23D005G
Issued by
GSA Federal Acquisition Service

About this file

This document outlines a federal supply schedule contract for information technology professional services. The contract was awarded on March 2, 2023 to DNI Emerging Technologies, LLC by the GSA Federal Acquisition Service, running through March 1, 2028. It establishes pricing for labor categories including database engineers, network engineers, systems administrators, software developers, and subject matter experts. Rates are provided for both on-site and off-site services at the contractor's and customer's facilities for a base year and four option years. The contractor is a small disadvantaged business located in Oklahoma City and offers services under Special Item Numbers including information technology professional services and order-level materials.

DNI Emerging Technologies, LLC Pricelist and/or Vendor Terms and Conditions for 47QTCA23D005G, a Federal Supply Schedule awarded to DNI Emerging Technologies, LLC, under Multiple Award Schedule (MAS)

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GENERAL SERVICES ADMINISTRATION

FEDERAL AQUISITOIN SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

MULTIPLE AWARD SCHEDULE

FSC GROUP: INFORMATION TECHNOLOGY DA01, DB10

CONTRACT NUMBER: 47QTCA23D005G

Contract Period: March 2, 2023 through March 1, 2028

DNI Emerging Technologies, LLC 2000 N Classen Blvd STE 1650 Oklahoma City, OK 73106 Phone: 405-526-1030 Website: https://dnishines.com/emergingtechnologies Contract Administrator: Laura Ponder Email: laura.ponder@dnigov.com

Price List is current through PO-0006, Effective October 15, 2024

Business Size: Small Disadvantaged Business

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov. For more information on ordering from Federal Supply Schedules go to the following website: https://www.gsa.gov/schedules.

Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION

1a. Table of Awarded Special Item Numbers with appropriate cross-reference to page numbers:

SIN
Recovery
SIN Description
54151S*
54151S RC
Information Technology Professional Services
518210C
518210C RC
Cloud and Cloud-Related IT Professional Services
OLM
OLM RC
Order-Level Materials

*Cooperative purchasing applies

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

N/A

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See below.

2. Maximum Order: $500,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic Only

5. Point(s) of production (city, county, and state or foreign country): Same as Contractor

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): 30 Days ARO

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery is available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to affect a faster delivery: Contact Contractor

11. F.O.B Points: Destination

12a. Ordering Address:

2000 N Classen Blvd STE 1650 Oklahoma City, OK 73106 Phone: 405-526-1030 Email: contracts@dnigov.com

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

2000 N Classen Blvd STE 1650 Oklahoma City, OK 73106 Phone: 405-526-1030 Email: invoices@dnigov.com

14. Warranty provision: Standard Commercial Warranty

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/. N/A

23. Unique Entity Identifier (UEI) number: MKAQAB8ECG69

24. Notification regarding registration in System of Award (SAM) database: Contractor is registered and active in SAM (CAGE 8Q2A9)

AWARDED GSA PRICING For SIN 54151S

Facility (Contractor or Customer)

Labor Category
Year 1

March 2, 2023- March 1, 2024 Year 2 March 2, 2024 – March 1 2025 Year 3 March 2, 2025 – March 1 2026 Year 4 March 2, 2026 – March 1, 2027 Year 5 March 2, 2027 – March 1, 2028

Contractor
Database Engineer
$148.97
$156.26
$163.92
$171.95
$180.37
Contractor
Database Specialist
$81.70
$85.70
$89.90
$94.31
$98.93
Contractor
Data Architect
$158.59
$166.36
$174.51
$183.06
$192.03
Contractor
Data Analyst
$134.56
$141.15
$148.06
$155.31
$162.92
Contractor
Information Security Specialist I
$62.47
$65.53
$68.75
$72.11
$75.65
Contractor
Information Security Specialist II
$86.21
$90.43
$94.86
$99.51
$104.38
Contractor
Information Security Specialist III
$136.48
$143.17
$150.19
$157.54
$165.26
Contractor
Information Security Manager
$168.19
$176.43
$185.08
$194.15
$203.66
Contractor
Network Engineer I
$67.08
$70.37
$73.81
$77.43
$81.23
Contractor
Network Engineer II
$79.29
$83.18
$87.26
$91.54
$96.02
Contractor
Network Engineer III
$110.53
$115.95
$121.63
$127.60
$133.85
Contractor
Network Engineer IV
$139.37
$146.20
$153.36
$160.88
$168.76
Contractor
Customer Support Specialist I
$49.98
$52.43
$55.00
$57.69
$60.52
Contractor
Customer Support Specialist II
$59.59
$62.51
$65.57
$68.79
$72.16
Contractor
Customer Support Specialist III
$72.08
$75.62
$79.32
$83.21
$87.29
Contractor
Customer Support Specialist Lead
$86.50
$90.74
$95.18
$99.85
$104.75
Contractor
Subject Matter Expert I
$168.19
$176.43
$185.08
$194.15
$203.66
Contractor
Subject Matter Expert II
$230.67
$241.97
$253.83
$266.27
$279.31
Contractor
Subject Matter Expert III
$288.34
$302.47
$317.29
$332.84
$349.15
Contractor
Systems Administrator I
$64.88
$68.06
$71.40
$74.89
$78.56
Contractor
Systems Administrator II
$76.40
$80.15
$84.08
$88.20
$92.52
Contractor
Systems Administrator III
$94.67
$99.30
$104.17
$109.28
$114.63
Contractor
Systems Administrator IV
$120.14
$126.03
$132.20
$138.68
$145.47
Contractor
Systems Engineer I
$66.79
$70.07
$73.50
$77.10
$80.88
Contractor
Systems Engineer II
$86.26
$90.48
$94.91
$99.57
$104.44
Contractor
Systems Engineer III
$130.23
$136.60
$143.29
$150.32
$157.68
Contractor
Systems Engineer IV
$151.86
$159.30
$167.11
$175.30
$183.90
Contractor
Software Developer I
$76.89
$80.65
$84.60
$88.75
$93.10
Contractor
Software Developer II
$91.30
$95.78
$100.47
$105.40
$110.57
Contractor
Software Developer III
$122.07
$128.05
$134.33
$140.91
$147.81
Contractor
Software Developer IV
$153.78
$161.32
$169.23
$177.52
$186.22
Contractor
Application Engineer – Level I
N/A
$117.65
$123.42
$129.46
$135.81
Contractor
Application Engineer – Level II
N/A
$148.22
$155.49
$163.10
$171.09
Contractor
Application Engineer – Level III
N/A
$185.27
$194.35
$203.87
$213.85
Contractor
Application Systems Analyst - Level I
N/A
$133.23
$139.76
$146.61
$153.79
Contractor
Chief Information Security Officer
N/A
$199.95
$209.74
$220.02
$230.80
Contractor
Computer Systems Analyst – Level I
N/A
$102.32
$107.34
$112.59
$118.12
Contractor
Configuration Management Specialist - Level I
N/A
$128.99
$135.30
$141.93
$148.89
Contractor
Database Administrator - Level I
N/A
$136.88
$143.59
$150.62
$158.01
Contractor
Database Administrator - Level II
N/A
$170.19
$178.53
$187.27
$196.45
Contractor
Help Desk Specialist - Level I
N/A
$81.67
$85.67
$89.87
$94.28
Contractor
Knowledge Management Specialist - Level I
N/A
$122.44
$128.43
$134.73
$141.33
Contractor
Network Administrator - Level I
N/A
$115.97
$121.65
$127.62
$133.87
Contractor
Operations Manager
N/A
$143.93
$150.98
$158.38
$166.14
Contractor
Program Manager - Level I
N/A
$198.22
$207.93
$218.12
$228.81
Contractor
Project Manager – Level I
N/A
$144.89
$151.99
$159.44
$167.24
Contractor
Quality Assurance Analyst - Level I
N/A
$104.29
$109.40
$114.76
$120.38
Contractor
Quality Assurance Analyst - Level II
N/A
$120.57
$126.48
$132.68
$139.17
Contractor
Systems Engineer – Level I
N/A
$119.45
$125.30
$131.44
$137.87
Customer
Database Engineer
$147.48
$154.70
$162.28
$170.23
$178.57
Customer
Database Specialist
$80.88
$84.84
$89.00
$93.36
$97.93
Customer
Data Architect
$157.01
$164.71
$172.78
$181.24
$190.12
Customer
Data Analyst
$133.22
$139.75
$146.60
$153.78
$161.32
Customer
Information Security Specialist I
$61.84
$64.88
$68.06
$71.40
$74.89
Customer
Information Security Specialist II
$85.35
$89.53
$93.91
$98.52
$103.35
Customer
Information Security Specialist III
$135.12
$141.74
$148.69
$155.97
$163.62
Customer
Information Security Manager
$166.52
$174.68
$183.24
$192.22
$201.64
Customer
Network Engineer I
$66.42
$69.67
$73.09
$76.66
$80.42
Customer
Network Engineer II
$78.50
$82.35
$86.38
$90.61
$95.05
Customer
Network Engineer III
$109.42
$114.78
$120.40
$126.31
$132.49
Customer
Network Engineer IV
$137.96
$144.73
$151.82
$159.25
$167.05
Customer
Customer Support Specialist I
$49.48
$51.91
$54.45
$57.12
$59.92
Customer
Customer Support Specialist II
$58.99
$61.88
$64.92
$68.10
$71.44
Customer
Customer Support Specialist III
$71.37
$74.86
$78.53
$82.38
$86.42
Customer
Customer Support Specialist Lead
$85.63
$89.82
$94.23
$98.84
$103.69
Customer
Subject Matter Expert I
$166.52
$174.68
$183.24
$192.22
$201.64
Customer
Subject Matter Expert II
$228.36
$239.56
$251.29
$263.61
$276.52
Customer
Subject Matter Expert III
$285.46
$299.45
$314.12
$329.51
$345.65
Customer
Systems Administrator I
$64.22
$67.37
$70.67
$74.14
$77.77
Customer
Systems Administrator II
$75.64
$79.35
$83.23
$87.31
$91.60
Customer
Systems Administrator III
$93.72
$98.32
$103.13
$108.19
$113.49
Customer
Systems Administrator IV
$118.94
$124.77
$130.88
$137.30
$144.03
Customer
Systems Engineer I
$66.13
$69.37
$72.77
$76.33
$80.07
Customer
Systems Engineer II
$85.39
$89.57
$93.96
$98.57
$103.40
Customer
Systems Engineer III
$128.93
$135.24
$141.87
$148.83
$156.12
Customer
Systems Engineer IV
$150.34
$157.70
$165.43
$173.54
$182.05
Customer
Software Developer I
$76.12
$79.85
$83.76
$87.86
$92.16
Customer
Software Developer II
$90.40
$94.83
$99.48
$104.35
$109.46
Customer
Software Developer III
$120.85
$126.77
$132.99
$139.51
$146.34
Customer
Software Developer IV
$152.24
$159.70
$167.53
$175.74
$184.35
Customer
Application Engineer – Level I
N/A
$115.75
$121.42
$127.37
$133.60
Customer
Application Engineer – Level II
N/A
$145.83
$152.98
$160.47
$168.33
Customer
Application Engineer – Level III
N/A
$182.29
$191.22
$200.59
$210.43
Customer
Application Systems Analyst - Level I
N/A
$131.08
$137.50
$144.24
$151.30
Customer
Chief Information Security Officer
N/A
$196.73
$206.37
$216.48
$227.09
Customer
Computer Systems Analyst – Level I
N/A
$100.68
$105.61
$110.79
$116.22
Customer
Configuration Management Specialist - Level I
N/A
$126.91
$133.13
$139.65
$146.49
Customer
Database Administrator - Level I
N/A
$134.67
$141.27
$148.19
$155.46
Customer
Database Administrator - Level II
N/A
$167.45
$175.65
$184.25
$193.28
Customer
Help Desk Specialist - Level I
N/A
$80.36
$84.30
$88.43
$92.77
Customer
Knowledge Management Specialist - Level I
N/A
$120.47
$126.38
$132.57
$139.07
Customer
Network Administrator - Level I
N/A
$114.10
$119.69
$125.55
$131.71
Customer
Operations Manager
N/A
$141.61
$148.55
$155.83
$163.47
Customer
Program Manager - Level I
N/A
$195.02
$204.57
$214.60
$225.12
Customer
Project Manager – Level I
N/A
$142.56
$149.54
$156.87
$164.55
Customer
Quality Assurance Analyst - Level I
N/A
$102.61
$107.64
$112.91
$118.44
Customer
Quality Assurance Analyst - Level II
N/A
$118.63
$124.44
$130.54
$136.94
Customer
Systems Engineer – Level I
N/A
$117.52
$123.28
$129.33
$135.67

AWARDED GSA PRICING For SIN 54151C

Facility (Contractor or Customer)

Labor Category
Year 1

March 2, 2023- March 1, 2024 Year 2 March 2, 2024 – March 1 2025 Year 3 March 2, 2025 – March 1 2026 Year 4 March 2, 2026 – March 1, 2027 Year 5 March 2, 2027 – March 1, 2028

Contractor
Cloud Engineer I
N/A
$84.93
$89.09
$93.46
$98.04
Contractor
Cloud Engineer II
N/A
$106.78
$112.01
$117.50
$123.26
Contractor
Cloud Engineer III
N/A
$135.90
$142.56
$149.55
$156.88
Contractor
Cloud Engineer IV
N/A
$165.02
$173.10
$181.58
$190.48
Contractor
Cloud Infrastructure Engineer
N/A
$122.27
$128.26
$134.54
$141.13
Contractor
Cloud Operations Lead
N/A
$122.27
$128.26
$134.54
$141.13
Contractor
Cloud Administrator
N/A
$106.06
$111.26
$116.71
$122.43
Contractor
Cloud Architect
N/A
$155.49
$163.11
$171.10
$179.48
Customer
Cloud Engineer I
N/A
$84.09
$88.21
$92.53
$97.06
Customer
Cloud Engineer II
N/A
$105.72
$110.90
$116.33
$122.03
Customer
Cloud Engineer III
N/A
$134.56
$141.15
$148.07
$155.33
Customer
Cloud Engineer IV
N/A
$163.39
$171.40
$179.80
$188.61
Customer
Cloud Infrastructure Engineer
N/A
$121.06
$126.99
$133.21
$139.74
Customer
Cloud Operations Lead
N/A
$121.06
$126.99
$133.21
$139.74
Customer
Cloud Administrator
N/A
$105.01
$110.16
$115.56
$121.22
Customer
Cloud Architect
N/A
$153.96
$161.50
$169.41
$177.71

DNI Emerging Technologies, LLC Labor Category Descriptions

Acceptable Equivalencies: 3 additional years of experience may be substituted for Associate's degree. 5 additional years of experience may be substituted for Bachelor's degree. 7 additional years of experience may be substituted for Master's degree. 9 additional years of experience may be substituted for PHD.

Labor Category Title
Functional Responsibilities
Minimum Education
Minimum Years of Experience
Database Engineer
Designs, manages and maintains complex databases. Analyzes database requirements and determines information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Applies knowledge of database management systems to coordinate maintenance and changes to databases. Tests and implements changes or new database designs. Performs database recovery and back-up. Writes logical and physical database descriptions, including location, space, access method, and security requirements. Provides direction to programmers and analysts as required. Provides answers to database questions. Possesses knowledge of and ability to monitor databases, analyze and organize data, and apply new technology designs and programs. Evaluates and optimizes database configuration and access. Advises users on access to multiple databases, and resolves database performance and capacity issues, data confliction and inappropriate usage.
Bachelors
7
Database Specialist
Provides technical expertise in the use of Database Management Systems (DBMS). Defines file organization, indexing methods, and security procedures for specific user applications. Performs software engineering and systems analysis to support design, development, test, configuration, and integration of new or modified large-scale relational database systems. Analyzes and develops computer software processing a wide range of capabilities, including data warehouse technologies, business data model, Executive Information Management, and Decision Support System. Analyzes user interfaces, maintain hardware and software performance tuning, analyzes workload and computer usage, maintains interfaces with outside systems, analyzes proposed system modifications, upgrades and new commercial-off-the-shelf (COTS) products. Prepares required documentation, including both program-level and user-level documentation. Performs database administration (DBA) services including installation, configuration, administration, performance monitoring, tuning, backup, and disaster recovery strategies for operational and developmental databases. Provides database design, client/server integration, database modeling, and support for systems under development. Coordinates functional design and system architecture issues between parties involved in the development process. Prepares required documentation, including both program-level and user-level documentation. May provide guidance to junior Database Specialists.
Bachelors
4
Data Architect
Participate in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development. Ensures adherence to quality standards and reviews enterprise architecture deliverables. Provide practical designs and implement pathways to achieve an overarching data management strategy. Lead integration of business data and enrichment of metadata. Assist in the planning, development, and implementation of Enterprise Data Management. Support the configuration of data models, analytics, reports, and visualizations. Provide metadata SME to project data architects, modeling, analytics, integration, etc. Support compliance of data governance and data management standards.
Bachelors
4
Data Analyst
Aggregates and analyzes data across multiple systems to ensure data accuracy, integrity and consistency. Validates results against known benchmarks. Applies analytic methodologies and principles to address client needs. Applies analytic techniques to evaluate project objectives and contributes to the implementation of strategic direction. Tasks may include data collection, interviewing, data modeling, project testing, and creating performance measurements to support project objectives. Designs and maintains various databases as required. Utilizes queries to retrieve, analyze and manipulate data. Identifies opportunities for improvement across current software platforms and recommends solutions for maximum efficiency.
Bachelors
4
Information Security Specialist I
Works under general technical supervision. Performs operational information assurance activities in a computing, network, or enclave environment. Monitors multi-level security networks to identify potential security violations, incidents, attacks, and malicious behavior. Reports incidents to higher authority as required by regulation, policy, or law and implements required security measures to assist in the mitigation of incident impact. Conducts analyses and documents intrusion detection incidents and data. Performs routine preventive and corrective maintenance, and monitors network activities.
Associates
1
Information Security Specialist II
Works under general technical supervision. Examines potential security violations, incidents, malicious activity, and attacks to determine if policy has been breached, assesses the impact, and preserves artifacts. Tracks events and incidents. Supports incident escalation and assesses probable damages, identifies damage control and remediation, and assists in developing courses of action. Analyzes patterns of non-compliance or attacks and recommends appropriate actions to minimize security risks and insider threat. Enhances rule sets to identify or block sources or potential sources of malicious traffic. Supports the design and execution of exercise scenarios. Prepares, distributes, and maintains plans, instructions, guidance, and standard operational procedures concerning Information Security. Participates in risk assessments. Prepares, reviews, and evaluates documentation of compliance. Identifies alternative security strategies to address organizational security concerns. Reviews security safeguards to determine that security concerns identified in approved policies, plans, and doctrine have been fully addressed. Develops and implements programs to ensure that systems, network, and data users are aware of, understand, and follow IA policies and procedures.
Bachelors
4
Information Security Specialist III
Provides the leadership, management, and supervisory information security skills. Ensures application of security policies, principles, and practices in the delivery of all information technology (IT) services. Leads and directs team personnel to solve complex information security problems. Identifies security requirements as part of the IT acquisition development process. Supervises the assessment and implementation of system and network patches and fixes as part of the vulnerability management program. Monitors and evaluates the effectiveness of information security procedures and safeguards. Evaluates security incidents to assess impact and determine necessary mitigations. Prepares and/or oversees the preparation of cybersecurity certification and accreditation documentation. Analyzes, develops, evaluates, and integrates cybersecurity policies. Identifies the IT security program implications of new technologies or technology upgrades. Analyzes security strategies and recommends the best approaches and/or practices. Monitors and evaluates the effectiveness of cybersecurity procedures and safeguards to ensure they provide the intended level of protection.
Bachelors
7
Information Security Manager
Applies extensive knowledge of a variety of information security concepts, practices, and procedures. Works independently to evaluate and solve complex information security related problems. Supports, monitors, tests, and troubleshoots hardware and software security problems. Prepares certification and accreditation documentation. Develops system-wide information security requirements based on analysis of user, policy, regulatory, and resource demands for complex network systems. Provides leadership and guidance in the development, design and application of solutions implemented by more junior staff members. May have top-level management responsibilities. Coordinates with senior representatives within the customer organizations to establish and define programs, resources and risks. Applies expertise to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Provides guidance and direction to other professionals and serves in a consulting and/or advisory capacity.
Masters
9
Network Engineer I
Collects and implements network information requirements using analysis in the development of enterprise-wide or large-scale networking infrastructure (CAN, MAN, WAN). Implements architecture to include the software, hardware and communications to support the total requirements and provides for present and future cross-functional requirements and interfaces. Evaluates problems in network usage, organization and planning and develops appropriate corrective action. Works with internal team, the customer, and vendors to define, analyze, and provide solutions for the customer’s voice, data, and image communications requirements. Uses design tools to evaluate projected network usage and produce media, technical and cost solutions for multiple networks. Selects and configures hardware and software for multiple-site networks, plans, designs, and implements network management systems to monitor, diagnose, control, and measure performance of communications networks that impact multiple sites. Uses and recommends changes to network administration systems to ensure accurate network inventory and timely implementation.
Bachelors
3
Network Engineer Level II
Under broad direction, provides technical leadership in the planning, investigation, design, and implementation of physical and logical communications solutions having network-wide impact. Influences team members, the customer, and vendors to define, analyze, and provide solutions for the customer’s voice, data, and image communications requirements. Prepares complex workprints and schematics to define and illustrate entire network structures and solutions. Identifies and recommends new design tools for use in communications projects. Evaluates projected corporate network usage and provides and implements media solutions. Participates in and influences marketing proposals and studies by providing costing models, reports, and technical solutions for network-wide projects. Identifies product modifications and influences vendors to incorporate these changes into their products. Plans, designs, and implements network managements systems to monitor, diagnose, control, and measure performance of multiple communication networks. Identifies, analyzes, and recommends new network administrative systems for entire networks to ensure accurate network inventory and timely implementation.
Bachelors
5
Network Engineer - Level III
Provides leadership and management to establish Network information requirements using analysis of the Network engineer(s) in the development of enterprise-wide or large-scale networking infrastructure (CAN, MAN, WAN). Designs architecture to include the software, hardware and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures that the network/transport layers of the common operating environment are compliant. Evaluates analytically and systematically problems of workflows and network usage, organization and planning and develops appropriate corrective action. Provides daily supervision and direction to staff. Must have appropriate clearance level to support assigned program.
Bachelors
7
Network Engineer Level IV
Applies extensive knowledge to establish Network information requirements using analysis of the Network engineer(s) in the development of enterprise-wide or large-scale networking infrastructure (CAN, MAN, WAN). Designs architecture to include the software, hardware, and communications to support the total requirements and provide for present and future cross-functional requirements and interfaces. Ensures that the network/transport layers of the common operating environment are compliant. Evaluates analytically and systematically problems of workflows and network usage, organization and planning and develops appropriate corrective action. Provides daily supervision and direction to staff. Must have appropriate clearance level to support assigned program.
Masters
9
Customer Support Specialist III
Provides leadership, guidance, and support to junior specialists. Monitors, installs and performs maintenance on personal computers, laptop computers, software, and networks. Responds to user requests for assistance. Provides on-the-spot diagnostic evaluations, makes corrections, and trains users in proper operation of systems and programs. Installs and provides basic support for approved PC software; performs upgrades to all computer platforms, trains office staff on computers, maintains logs and inventory of equipment repairs, assists in administering all computer platforms as directed and assists in resolving any operations problems. Supports network administration with server maintenance and administration. Requires general knowledge of enterprise management products (e.g., Desktop, application, network, etc.) including, but not limited to, Microsoft, Macintosh, ServiceNow, CISCO, UNIX, etc.
Associates
7
Customer Support Specialist Lead
Supervises and leads customer support team. Monitors, installs and performs maintenance on personal computers, laptop computers, software, and networks. Responds to user requests for assistance. Provides on-the-spot diagnostic evaluations, makes corrections, and trains users in proper operation of systems and programs. Installs and provides basic support for approved PC software; performs upgrades to all computer platforms, trains office staff on computers, maintains logs and inventory of equipment repairs, assists in administering all computer platforms as directed and assists in resolving any operations problems. Supports network administration with server maintenance and administration. Requires general knowledge of enterprise management products (e.g., Desktop, application, network, etc.) including, but not limited to, Microsoft, Macintosh, ServiceNow, CISCO, UNIX, etc.
Bachelors
9
Subject Matter Expert I
Provide technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation. Apply principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Assist other senior consultants with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture, networking; telecommunications, automation; communications protocols, risk management/electronic analysis, software; lifecycle management, software development methodologies, and modeling and simulation.
Bachelors
5
Subject Matter Expert II (Updated)
Provide advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation. Applies subject matter area expertise gained through past information technology project experience to provide technical direction for problem definition, analysis, requirement development and implementation for complex environments. Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Participates in project team strategy sessions, environment assessments, and design reviews to validate technical approach. Assist other senior consultants with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture, networking; telecommunications, automation; communications protocols, risk management/electronic analysis, software; lifecycle management, software development methodologies, and modeling and simulation. Makes recommendations and advises on environment and project optimization and improvements.
Masters
7
Subject Matter Expert III (Updated)
Provide expert-level technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation. Applies subject matter area expertise gained through past information technology project experience to provide technical direction for problem definition, analysis, requirement development and implementation for complex environments. Apply principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Responsible for leadership and supervision of all Subject Matter Expert groups assigned to project. Leads team strategy sessions, environment assessments, and design reviews to validate technical approach. Assist other senior consultants with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture, networking; telecommunications, automation; communications protocols, risk management/electronic analysis, software; lifecycle management, software development methodologies, and modeling and simulation. Makes final decision on implementation of project optimization and improvements.
PHD
9
Systems Administrator I
Performs/manages the daily configuration activities and operation of systems which may be mainframe, mini, or client/server based. Assist with the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Plans, monitor, and provide assistance to users in accessing and using business systems.
Associates
1
Systems Administrator II (Updated)
Under broad direction, performs/manages the daily configuration activities and operation of systems which may be mainframe, mini, or client/server based. May develop tests to maintain operating system and related software operations. Performs system backups, performs data recoveries. Assist with the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Plan, monitor, and provide assistance to users in accessing and using business systems. Troubleshoots and/or resolves software, operating system, and networking problems.
Bachelors
4
Systems Administrator III (Updated)
Perform/manage the daily configuration activities and operation of systems which may be mainframe, mini, or client/server based. Develops system back up and data recovery schedules. Oversees and monitors system backups, performs data recoveries. Assist with the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Plan, monitor, and provide assistance to users in accessing and using business systems. Troubleshoots and/or resolves software, operating system, and networking problems. Implement standards for system operations including compatibility between hardware and software.
Bachelors
7
Systems Administrator IV (Updated)
Perform/manage the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Assist with the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Plan, monitor, and provide assistance to users in accessing and using business systems. Performs advanced troubleshooting and/or resolves software, operating system, and complex networking problems. Establish and implement standards for system operations including compatibility between hardware and software. Responsible for training and providing technical instruction for all Systems Administrators and lower-level consultants assigned to the project team. Responsible for leadership and supervision of all System Administrators assigned to project.
Masters
9
Systems Engineer I
Perform additions and changes to communications, collaboration tools, and applications; include investigation, analysis, recommendation, configuration, installation, and testing of new hardware and software to meet communications, collaboration tools, and applications communications, collaboration tools, and applications requirements. Provide direct support in the day-to-day operations on communications, collaboration tools, and applications (e.g., network hardware, operating systems, etc.), including the evaluation of supporting system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in the services environment.
Bachelors
3
Systems Engineer II (Updated)
Evaluates and documents current system capability and requirements. Defines customer objectives and performs gap analysis. Perform additions and changes to communications, collaboration tools, and applications; include investigation, analysis, recommendation, configuration, installation, and testing of new hardware and software to meet communications, collaboration tools, and applications communications, collaboration tools, and applications requirements. Provide direct support in the day-to-day operations on communications, collaboration tools, and applications (e.g., network hardware, operating systems, etc.), including the evaluation of supporting system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in the services environment. Collaborates with project team on overall strategy.
Bachelors
5
Systems Engineer III (Updated)
Follows technical guidance for solving advanced engineering techniques for complex and advanced systems. Conducts advanced research techniques in the investigation and solution of complex and advanced system requirements. Overseas gap analysis framework and results. Oversees more junior System Engineers performance related to communications, collaboration tools, and applications. Provide direct support in the day-to-day operations on communications, collaboration tools, and applications (e.g., network hardware, operating systems, etc.), including the evaluation of supporting system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in the services environment. Collaborates with project team on overall strategy and implementation of client and project requirements.
Bachelors
7
Systems Engineer IV (Updated)
Defines project scope and objectives. Develops and applies advanced engineering techniques for complex and advanced systems. Develops technical guidance for process to solve complex system problems. Provides advanced engineering guidance in the solution of issues related to changes to communications, collaboration tools, and applications. Manages day-to-day operations on communications, collaboration tools, and applications (e.g., network hardware, operating systems, etc.), including the evaluation of supporting system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in the services environment. Overseas team strategy sessions for implementation of client and project requirements. Responsible for training and providing technical instruction for all Systems Engineers and lower-level consultants assigned to the project team. Responsible for leadership and supervision of all System Engineers assigned to project.
Masters
9
Software Developer I
Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers. Knowledge of several of the following areas is desirable: HTML, Java, Swift, Scala, JScript, JavaScript, VBScript, Elm, Rust, PERL, PYTHON, RUBY, CGI, SQL, PHP, Active Server Pages, Oracle, Active Data Objects, ActiveX, Plug-Ins, Visual Basic, C#, Visual C++, GIF, JPEG, MPEG, video/audio streaming, etc.
Bachelors
1
Software Developer II (Updated)
Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. Analyze and design databases within an application area, coordinating database development as part of a team. Conducts research and documents findings for collaboration with equipment designers and/or hardware engineers in the planning, design, development, and utilization software. Knowledge of several of the following areas is desirable: HTML, Java, Swift, Scala, JScript, JavaScript, VBScript, Elm, Rust, PERL, PYTHON, RUBY, CGI, SQL, PHP, Active Server Pages, Oracle, Active Data Objects, ActiveX, Plug-Ins, Visual Basic, C#, Visual C++, GIF, JPEG, MPEG, video/audio streaming, etc.
Bachelors
4
Software Developer III (Updated)
Defines software application user needs; advises project team on characteristics that affect software programs and operational efficient (i.e storage capacity, processing speed, and input/output requirements). Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. Troubleshoots and implements software code for software development. Conducts research and documents findings for collaboration with equipment designers and/or hardware engineers in the planning, design, development, and utilization software. Knowledge of several of the following areas is desirable: HTML, Java, Swift, Scala, JScript, JavaScript, VBScript, Elm, Rust, PERL, PYTHON, RUBY, CGI, SQL, PHP, Active Server Pages, Oracle, Active Data Objects, ActiveX, Plug-Ins, Visual Basic, C#, Visual C++, GIF, JPEG, MPEG, video/audio streaming, etc.
Bachelors
7
Software Developer IV (Updated)
Applies extensive knowledge to develop, create, and modify general computer applications software or specialized utility programs. Tests application and the integration of new requirements. Ensures quality control of all developed and modified prototype software. Modifies software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area.. Performs advanced troubleshooting. Provides final recommendations and technical guidance to equipment designers and/or hardware engineers in the planning, design, development, and utilization software. Knowledge of several of the following areas is desirable: HTML, Java, Swift, Scala, JScript, JavaScript, VBScript, Elm, Rust, PERL, PYTHON, RUBY, CGI, SQL, PHP, Active Server Pages, Oracle, Active Data Objects, ActiveX, Plug-Ins, Visual Basic, C#, Visual C++, GIF, JPEG, MPEG, video/audio streaming, etc. Recommends new technologies and research processes for complex software development projects. Responsible for leadership and supervision of all Software Developers assigned to project.
Masters
9
Application Engineer – Level I
Analyze functional business applications and design specifications for functional activities - both for stand alone application and Apps. Translate detailed design into application systems. Test, debug, and refine applications to produce the required product. Prepare required documentation, including both program-level and user-level documentation. Enhance applications to improve performance and add functionality. Provide technical direction to engineers to ensure program deadlines are met. Bachelor's degree and minimum 1 year of experience required. 5 additional years of experience may be substituted for Bachelor's degree.
Bachelors
1
Application Engineer – Level II
Takes on a more strategic and comprehensive role in the development and maintenance of functional business applications and design specifications. Responsible for analyzing complex functional requirements, collaborate closely with stakeholders to translate requirements into application systems, encompassing both standalone applications and Apps. Design, develop, and implement application solutions, adheres to best practices and industry standards. Conduct testing, debugging, and optimization processes to refine applications and deliver high-quality products. Bachelor's degree and minimum 4 years of experience required. 5 additional years of experience may be substituted for Bachelor's degree.
Bachelors
4
Application Engineer – Level III
Assumes a leadership role in the design, development, and implementation of functional business applications and systems. Responsible for providing strategic direction and technical guidance throughout the software development lifecycle. Collaborates closely with stakeholders to understand complex business requirements and translate them into scalable and efficient application solutions. Continuously seeks opportunities to optimize existing systems and processes. Leads architectural design discussions, ensuring that solutions align with organizational goals, scalability requirements, and security standards. Mentors and coaches junior engineers. Master's degree and minimum 7 years of experience required. 7 additional years of experience may be substituted for Master's degree.
Masters
7
Application Systems Analyst - Level I
Provide analysis and design of business systems for different applications such as: financial, accounting, human resources, and other enterprise systems. Handle test scripts and service requirements; work closely with end users on project development and implementation. Analysts should have a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and cost accounting to plan the system. Specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users' needs. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Designs, codes, tests, debugs, and documents those information systems/programs. Prepare cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible. Possess excellent verbal and written communications skills. Bachelor's degree and minimum 1 year of experience required. 5 additional years of experience may be substituted for Bachelor's degree.
Bachelors
1
Chief Information Security Officer
Responsible for determining enterprise information security standards. Develop and implements information security standards and procedures. Provide tactical information security advice and examining the ramifications of new technologies. Ensure that all information systems are functional and secure. In charge of IT risk evaluations, audits, and security incident investigation. Experience within one or more of the following disciplines: security operations, cyber risk and cyber intelligence, data loss and fraud prevention, security architecture, identity and access management, program management, Investigations and forensics or governance. Master's degree and minimum 7 years of experience required. 7 additional years of experience may be substituted for Master's degree.
Masters
7
Computer Systems Analyst – Level I
Analyze information requirements. Evaluate analytically and systematically problems of workflow, organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion. Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Under the supervision of a Senior Computer Systems Analyst or a Computer Systems Analyst, coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. Bachelor's degree and minimum 1 year of experience required. 5 additional years of experience may be substituted for Bachelor's degree.
Bachelors
1
Configuration Management Specialist - Level I
Provide configuration management planning. Describe provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulate the change process so that only approved and validated changes are incorporated into product documents and related software. Bachelor's degree and minimum 1 year of experience required. 5 additional years of experience may be substituted for Bachelor's degree.
Bachelors
1
Database Administrator - Level I
Design, manage and maintain database of high complexity. Analyze database requirements of assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Perform database recovery and back-up. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases, analyze and organize data, and apply new technology designs and programs. Evaluate and optimize database configuration and access. Advise users on access to multiple databases, and resolve database performance and capacity issues; data confliction and inappropriate usage. Bachelor’s degree and minimum 1 year of experience required. 5 additional years of experience may be substituted for Bachelor's degree.
Bachelors
1
Database Administrator - Level II

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