MAS - Quadtec Solutions, Inc. - 47QTCA23D005E

1 | P a g e

GENERAL SERVICES ADMINISTRATION

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

Quadtec Solutions, Inc.

1900 Campus Commons Dr., Suite 100

Reston, VA 20191 630‐775‐0300 www.quadtec.com Contract Administrator: Stephanie R Zagade, szagade@quadtec.com

Contract Number: 47QTCA23D005E Contract Period: March 2, 2023 through March 1, 2028

Business Size: Woman‐owned Small Business

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology Services

Pricelist current through Modification___________, dated____________.

On‐line access to contract ordering information, terms and conditions, up‐to‐date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu‐driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

2 | P a g e

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross‐reference to page numbers:

SIN SIN Description

54151S Information Technology Professional Services

OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Page 7‐21.

2. Maximum Order: For SIN 54151S ‐ $500,000 For OLM ‐ $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Domestic

5. Point(s) of production: Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: 1% 15 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: None

10a. Time of Delivery: Specified on the Task Order

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2‐day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points: Destination

3 | P a g e

12a. Ordering Address:

Quadtec Solutions, Inc.

Attn: Matt Conti 1900 Campus Commons Dr., Suite 100 Reston, VA 20191

(P) 630‐775‐0300 | (F) 630‐775‐0600 | email: admin@quadtec.com

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405‐3.

13. Payment address:

Quadtec Solutions, Inc.

Attn: Matt Conti 1900 Campus Commons Dr., Suite 100 Reston, VA 20191

(P) 630‐775‐0300 | (F) 630‐775‐0600 | email: admin@quadtec.com

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts: N/A

18b. Terms and conditions for any other services: N/A

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:

N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g., contactor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/. www.quadtec.com

23. Unique Entity Identifier (UEI) Number: KN3LFLJVZP51

24. Notification regarding registration in System for Award Management (SAM) database:

Quadtec Solutions, Inc. is registered at SAM.gov.

4 | P a g e

GSA Hourly Rates SIN 54151S (w/IFF)

SIN Labor Category 03/02/23

03/01/24

03/02/24

03/01/25

03/02/25

03/01/26

03/02/26

03/01/27

03/02/27

03/01/28

54151S Business Process Reengineering Specialist, Principal (IV)

$114.35 $117.77 $121.31 $124.95 $128.70

54151S Computer Security Systems Specialist, SME(V)

$114.35 $117.77 $121.31 $124.95 $128.70

54151S Data Center Technician, Associate (I)

$62.65 $64.53 $66.47 $68.46 $70.52

54151S Data Center Technician, Senior (III)

$70.76 $72.89 $75.07 $77.33 $79.65

54151S Data Security Specialist, Mid‐Level

(II)

$93.34 $96.14 $99.02 $101.99 $105.06

54151S Data Security Specialist, SME (V)

$107.51 $110.73 $114.06 $117.48 $121.01

54151S Enterprise Architect, Principal (IV)

$140.33 $144.54 $148.88 $153.34 $157.94

54151S Enterprise Architect, SME (V)

$156.30 $160.99 $165.81 $170.79 $175.92

54151S HelpDesk Support Services Specialist, Mid‐Level (II)

$47.93 $49.37 $50.85 $52.37 $53.94

54151S HelpDesk Support Services Specialist, Principal (IV)

$78.32 $80.66 $83.08 $85.57 $88.14

54151S HelpDesk Support Services Specialist, Senior (III)

$63.39 $65.29 $67.24 $69.26 $71.34

54151S HelpDesk Support Services Specialist, SME (V)

$81.79 $84.25 $86.78 $89.38 $92.06

54151S Information Systems Security Engineer, Principal (IV)

$93.82 $96.63 $99.54 $102.52 $105.59

54151S Information Systems Security Officer, Principal (IV)

$139.61 $143.80 $148.11 $152.55 $157.13

54151S Information Systems Security Specialist, SME (V)

$114.35 $117.77 $121.31 $124.95 $128.70

54151S Integration and Test Engineer, Principal (IV)

$102.62 $105.70 $108.88 $112.14 $115.51

54151S Network Administrator, SME (V)

$109.46 $112.75 $116.13 $119.62 $123.20

5 | P a g e

03/01/24

03/02/24

03/01/25

03/02/25

03/01/26

03/02/26

03/01/27

03/02/27

03/01/28

54151S Network and Computer Systems Administrator, Mid‐Level (II)

$80.19 $82.60 $85.08 $87.63 $90.26

54151S Network and Computer Systems Administrator, Principal (IV)

$103.38 $106.48 $109.67 $112.97 $116.35

54151S Network and Computer Systems Administrator, Senior (III)

$88.53 $91.19 $93.93 $96.76 $99.66

54151S Network and Computer Systems Administrator, SME (V)

$106.37 $109.56 $112.85 $116.23 $119.72

54151S Network Engineer, Mid‐Level (II)

$83.44 $85.93 $88.51 $91.17 $93.90

54151S Network Engineer, Principal (IV)

$103.60 $106.70 $109.90 $113.20 $116.59

54151S Network Engineer, Senior (III)

$96.84 $99.74 $102.73 $105.81 $108.99

54151S Network Engineer, SME (V)

$115.28 $118.74 $122.31 $125.97 $129.75

54151S Network Threat Analyst, Mid‐Level

(II)

$115.90 $119.38 $122.95 $126.64 $130.44

54151S Network Threat Analyst, Principal

(IV)

$131.57 $135.52 $139.59 $143.78 $148.09

54151S Network Threat Analyst, Senior (III)

$123.18 $126.88 $130.69 $134.61 $138.65

54151S Network Unified Communications Design Engineer, Mid‐Level, (II)

$97.11 $100.02 $103.02 $106.12 $109.30

54151S Network Unified Communications Design Engineer, Senior, (III)

$112.77 $116.15 $119.64 $123.22 $126.92

54151S Program Management Specialist, Principal (IV)

$83.07 $85.56 $88.13 $90.77 $93.49

54151S Security Engineer, Mid‐Level (II)

$100.23 $103.23 $106.33 $109.52 $112.81

54151S Security Engineer, Senior (III)

$119.82 $123.42 $127.11 $130.92 $134.85

54151S Software Engineer, Principal (IV)

$104.57 $107.71 $110.94 $114.27 $117.69

54151S Systems Architect, Senior (III)

$125.30 $129.06 $132.93 $136.92 $141.03

54151S Systems Engineer, Mid‐Level (II)

$87.71 $90.34 $93.05 $95.84 $98.71

54151S Systems Engineer, Principal (IV)

$106.50 $109.69 $112.99 $116.37 $119.87

6 | P a g e

03/01/24

03/02/24

03/01/25

03/02/25

03/01/26

03/02/26

03/01/27

03/02/27

03/01/28

54151S Systems Engineer, Senior (III)

$102.25 $105.31 $108.47 $111.73 $115.08

54151S Systems Security Architect, Principal

(IV)

$94.80 $97.64 $100.57 $103.59 $106.69

54151S Telecommunications Engineer, Principal (IV)

$85.03 $87.58 $90.21 $92.92 $95.71

54151S Telecommunications Specialist, Associate (I)

$62.65 $64.53 $66.47 $68.46 $70.52

54151S Telecommunications Specialist, Mid‐ Level (II)

$75.17 $77.43 $79.76 $82.15 $84.61

54151S Telecommunications Specialist, Senior (III)

$88.94 $91.61 $94.36 $97.19 $100.10

54151S Unified Communications Engineer, Mid‐Level (II)

$90.84 $93.56 $96.37 $99.26 $102.25

54151S Unified Communications Engineer, Principal (IV)

$112.77 $116.15 $119.64 $123.22 $126.92

54151S Unified Communications Engineer, Senior (III)

$108.63 $111.89 $115.24 $118.70 $122.26

54151S Unified Communications Engineer, SME (V)

$118.22 $121.76 $125.42 $129.18 $133.06

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

7 | P a g e

Labor Category Descriptions GSA Hourly Rates

SIN 54151S

Business Process Reengineering Specialist, Principal (IV) Functional Responsibilities: Oversees Business Process Reengineering Specialist, Associate (I), Mid‐Level (II), and Senior (III). Reports to Business Process Reengineering Specialist, SME (V). Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. Duties include activity and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Responsible for effective transitioning of existing project teams and the facilitation of project teams in the accomplishment of project activities and objectives. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer. Key coordinator between multiple project teams to ensure enterprise‐wide integration of reengineering efforts. Identify opportunities to improve work processes, formulate and implement enhance quality of services and productivity, communicate implementation activities using change management approaches to senior leadership as well as involved staff members.

Continuously monitor and measure success of process improvement initiatives and formulate future road maps of business processes.

Minimum Education: Bachelors

Minimum Experience: 6 years

Computer Security Systems Specialist, SME(V) Functional Responsibilities: Oversees Computer Security Systems Specialist, Associate (I), Mid‐Level (II), and Senior (III), and Principal (IV). Analyzes and defines security requirements for Multilevel Security (MLS) issues. Designs, develops, engineers, and implements solutions to MLS requirements. Gathers and organizes technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. Performs risk analyses which also includes risk assessment. Uses tools and techniques to implement security policies, procedures, and architectures.

Includes developers who implement identity management through software tools or implement public key infrastructure across an enterprise.

Minimum Experience: 10 years

8 | P a g e

Data Center Technician, Associate (I) Functional Responsibilities: Reports to Data Center Technician, Mid‐Level (II), Senior (III), Principal (IV), and SME (V). Physically Installs network and systems equipment in data center. Verifies power and space requirements for equipment Data Center technician the control console of mainframe computers, large minicomputer arrays, client/server systems, and/or service center consoles/functions; monitors performance and security and corrects equipment/system malfunctions; reviews error messages and makes corrections during operation; assists users in resolving problems; maintains records of all problems/errors occurring and actions taken to fix; and performs root cause analysis of failures. Assists users with Internet/Intranet access. Provides technical assistance to operators, programmers, system analysts, users, and ma. agers in order to evaluate alternatives and resolve problems. Assists users and clients in formulating requirements; and helps project managers with system and data analysis.

Minimum Education: Associates

Minimum Experience: 1 year

Data Center Technician, Senior (III) Functional Responsibilities: Oversees Data Center Technician, Associate (I), and Mid‐Level (II). Reports to Data Center Technician, Principal (IV) and SME (V). Physically Installs network and systems equipment in data center. Verifies power and space requirements for equipment. Controls console of mainframe computers, large minicomputer arrays, client/server systems, and/or service center consoles/functions;

monitors performance and security and corrects equipment/system malfunctions; reviews error messages and makes corrections during operation; assists users in resolving problems; maintains records of all problems/errors occurring and actions taken to fix; and performs root cause analysis of failures. Assists users with Internet/Intranet access. Provides technical assistance to operators, programmers, system analysts, users, and managers in order to evaluate alternatives and resolve problems; Assists users and clients in formulating requirements; and helps project managers with system and data analysis. Responsible for cabling and its management.

Minimum Experience: 4 years

Data Security Specialist, Mid‐Level (II) Functional Responsibilities: Oversees Data Security Specialist, Associate (I). Reports to Data Security Specialist, Senior (III), Principal (IV) and SME (V). Provides support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of firewall and other related security issues on LANs/WANs. A working knowledge of the following areas is required: understanding of business security practices and procedures; knowledge of current security tools available;

hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products, and current Internet/EC technology. Includes operators at the Security Operations Center (SOC).

Minimum Experience: 2 years

9 | P a g e

Data Security Specialist, SME (V) Functional Responsibilities: Oversees Data Security Specialist, Associate (I), Mid‐Level (II), Senior (III), and Principal (IV). Provides support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of firewall and other related security issues on LANs/WANs. A working knowledge of the following areas is required: understanding of business security practices and procedures; knowledge of current security tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products, and current Internet/EC technology. Includes operators at the Security Operations Center (SOC).

Minimum Education: Masters

Minimum Experience: 8 years

Enterprise Architect, Principal (IV) Functional Responsibilities: Oversees Enterprise Architect, Associate (I), Mid‐Level (II), and Senior (III).

Reports to Enterprise Architect, SME (V). Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise‐wide or large‐scale information systems.

Designs end‐to‐end network architecture to include the software, hardware, and communications to support total requirements as well as provide for present and future cross‐functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models and profiles of standards ‐ such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model ‐ as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application.

Evaluates analytically and systematically problems of workflows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.

10 | P a g e

Enterprise Architect, SME (V) Functional Responsibilities: Oversees Enterprise Architect, Associate (I), Mid‐Level (II), Senior (III), and Principal (IV). Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise‐wide or large‐scale information systems. Designs end‐to‐end network architecture to include the software, hardware, and communications to support total requirements as well as provide for present and future cross‐functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models and profiles of standards ‐ such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model ‐ as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evaluates analytically and systematically problems of workflows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.

HelpDesk Support Services Specialist, Mid‐Level (II) Functional Responsibilities: Oversees HelpDesk Support Services Specialist, Associate (I). Reports to HelpDesk Support Services Specialist, Senior (III), Principal (IV), and SME (V). Provides support to end users on a variety of issues related to analog and digital devices. Identifies, researches, and resolves technical problems. Responds to calls, email, and personnel request for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Knowledgeable on commonly used concepts, practices, and procedures within a particular field. Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead tasks assigned to the Service Desk Analyst team.

HelpDesk Support Services Specialist, Principal (IV) Functional Responsibilities: Oversees HelpDesk Support Services Specialist, Associate (I), Mid‐Level (II) and Senior (III). Reports to HelpDesk Support Services Specialist, SME (V). Provides support to end users on a variety of issues related to analog and digital devices. Identifies, researches, and resolves technical problems. Responds to calls, email, and personnel request for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Knowledgeable on commonly used concepts, practices, and procedures within a particular field. Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead tasks assigned to the Service Desk Analyst team.

11 | P a g e

HelpDesk Support Services Specialist, Senior (III) Functional Responsibilities: Oversees HelpDesk Support Services Specialist, Associate (I) and Mid‐Level (II). Reports to HelpDesk Support Services Specialist, Principal (IV) and SME (V). Provides support to end users on a variety of issues related to analog and digital devices. Identifies, researches, and resolves technical problems. Responds to calls, email, and personnel request for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Knowledgeable on commonly used concepts, practices, and procedures within a particular field. Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead tasks assigned to the Service Desk Analyst team.

HelpDesk Support Services Specialist, SME (V) Functional Responsibilities: Oversees HelpDesk Support Services Specialist, Associate (I), Mid‐Level (II), Senior (III), and Principal (IV). Reports to service desk manager or shift lead. Provides support to end users on a variety of issues related to analog and digital devices. Identifies, researches, and resolves technical problems. Responds to calls, email, and personnel request for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Knowledgeable on commonly used concepts, practices, and procedures within a particular field. Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. May lead tasks assigned to the Service Desk Analyst team.

Information Systems Security Engineer, Principal (IV) Functional Responsibilities: Oversees Information Systems Security Engineer, Associate (I), Mid‐Level (II), and Senior (III). Reports to Information Systems Security Engineer, SME (V). Provides the expertise to conduct systems analysis, certification and accreditation, integration of secure products, security test and evaluation, and development of complex information systems to meet information system security requirements. A broad knowledge of the technical information systems security discipline is required.

12 | P a g e

Information Systems Security Officer, Principal (IV) Functional Responsibilities: Oversees Information Systems Security Officer, Associate (I), Mid‐Level (II), and Senior (III). Reports to Information Systems Security Officer, SME (V). Drafts and reviews all certifications and accreditation documentation. Provides security lifecycle support to ensure security is appraised in all phases from concept through decommissioning. Advises and assists in developing relevant information system security documentation and artifacts, such as SSPs, CONOPS, and test plans in accordance with applicable best practices. Assists in obtaining applicable approvals and authorities.

Ensures federal, state, and local information security and system controls are implemented.

Information Systems Security Specialist, SME (V) Functional Responsibilities: Oversees Information Systems Security Specialist, Associate (I), Mid‐Level (II), Senior (III), and Principal (IV). Provides technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation. Responsible for designing and implementing solutions for protecting the confidentiality, integrity, and availability of sensitive information. Provides technical evaluations of customer systems and assists with making security improvements. Participates in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization. Conducts security product evaluations, and recommends products, technologies, and upgrades to improve the customer’s security posture. Conducts testing and audit log reviews to evaluate the effectiveness of current security measures.

Integration and Test Engineer, Principal (IV) Functional Responsibilities: Oversees Integration and Test Engineer, Associate (I), Mid‐Level (II), and Senior (III). Reports to Integration and Test Engineer, SME (V). Highly specialized in one or more phases of systems engineering and development. Advises technical personnel on the conceptualization, development, and implementation of a broad range of information systems issues, including hardware/software integration, compatibility, and multiple platforms. Performs feasibility analysis on potential future projects to management. Plans strategies for improvement of information systems and services. Communicates current innovations and trends in information systems development to technical staff. Prepares justification for selection of new technology. May serve as the chief architect for complex information systems development. Designs and develops proposed solutions to business problems and client requirements. Performs high‐level system analysis and directs technical strategy for accomplishing new objectives. Maintains knowledge of current systems and system development actions and analyzes for data redundancies and system/program overlap. Responsible for task completion.

13 | P a g e

Network Administrator, SME (V) Functional Responsibilities: Oversees Network Administrator, Associate (I), Mid‐Level (II), Senior (III), and Principal (IV). Acquires, installs, and maintains local area and campus networks. Studies vendor products to determine those which best meet user needs and presents information to management for acquisition approval. Purchases and installs new products. Manages LAN performance and troubleshoots problems. Ensures that security procedures are implemented and enforced. Establishes and implements LAN policies, procedures, and standards. Maintains distributed processing databases on the LAN. Trains users on LAN operation and use.

Network and Computer Systems Administrator, Mid‐Level (II) Functional Responsibilities: Oversees Network and Computer Systems Administrator, Associate (I).

Reports to Network and Computer Systems Administrator, Senior (III), Principal (IV), and SME (V).

Installs, configures, and supports an organization's LAN, WAN, and internet systems or a segment of a network system. Monitors network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test website performance to ensure it is operating correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Network and Computer Systems Administrator, Principal (IV) Functional Responsibilities: Oversees Network and Computer Systems Administrator, Associate (I), Mid‐ Level (II), and Senior (III). Reports to Network and Computer Systems Administrator, SME (V). Installs, configures, and supports an organization's LAN, WAN, and internet systems or a segment of a network system. Monitors network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test website performance to ensure it is operating correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

14 | P a g e

Network and Computer Systems Administrator, Senior (III) Functional Responsibilities: Oversees Network and Computer Systems Administrator, Associate (I) and Mid‐Level (II). Reports to Network and Computer Systems Administrator, Principal (IV) and SME (V).

Installs, configures, and supports an organization's LAN, WAN, and internet systems or a segment of a network system. Monitors network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test website performance to ensure it is operating correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Network and Computer Systems Administrator, SME (V) Functional Responsibilities: Oversees Network and Computer Systems Administrator, Associate (I), Mid‐ Level (II), Senior (III), and Principal (IV). Installs, configures, and supports an organization's LAN, WAN, and internet systems or a segment of a network system. Monitors network to ensure network availability to all system users and may perform necessary maintenance to support network availability.

May monitor and test website performance to ensure it is operating correctly and without interruption.

May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Network Engineer, Mid‐Level (II) Functional Responsibilities: Oversees Network Engineer, Associate (I). Reports to Network Engineer, Senior (III), Principal (IV), and SME (V). Ensures the stability and integrity of in‐house voice, data, video, and wireless network services. Plans, designs, and develops LANs and WANs across the organization.

Participates with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. Analyzes and resolves network hardware and software problems in a timely and accurate fashion and provide end user training where required.

15 | P a g e

Network Engineer, Principal (IV) Functional Responsibilities: Oversees Network Engineer, Associate (I), Mid‐Level (II), and Senior (III).

Reports to Network Engineer, SME (V). Designs, configures, tests, implements, and maintains telecommunications capabilities, including WAN and LAN. Performs operations and support activities.

Assists applications programmers working in the telecommunications environment. Evaluates network changes for operational impact. Evaluates network performance and resolves network and processor problems. Familiar with hardware and software diagnostic tools. Ensures the stability and integrity of in‐ house voice, data, video, and wireless network services. Plans, designs, and develops LANs and WANs across the organization. Participates with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. Analyzes and resolves network hardware and software problems in a timely and accurate fashion and provide end user training where required.

Network Engineer, Senior (III) Functional Responsibilities: Oversees Network Engineer, Associate (I) and Mid‐Level (II). Reports to Network Engineer, Principal (IV) and SME (V). Designs, configures, tests, implements, and maintains telecommunications capabilities, including WAN and LAN. Performs operations and support activities.

Assists applications programmers working in the telecommunications environment. Evaluates network changes for operational impact. Evaluates network performance and resolves network and processor problems. Familiar with hardware and software diagnostic tools. Ensures the stability and integrity of in‐ house voice, data, video, and wireless network services. Plans, designs, and develops LANs and WANs across the organization. Participates with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. Analyzes and resolves network hardware and software problems in a timely and accurate fashion and provide end user training where required.

Network Engineer, SME (V) Functional Responsibilities: Oversees Network Engineer, Associate (I), Mid‐Level (II), Senior (III), and Principal (IV). Designs, configures, tests, implements, and maintains telecommunications capabilities, including WAN and LAN. Performs operations and support activities. Assists applications programmers working in the telecommunications environment. Evaluates network changes for operational impact.

Evaluates network performance and resolves network and processor problems. Familiar with hardware and software diagnostic tools. Ensures the stability and integrity of in‐house voice, data, video, and wireless network services. Plans, designs, and develops LANs and WANs across the organization.

Participates with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. Analyzes and resolves network hardware and software problems in a timely and accurate fashion and provide end user training where required.

16 | P a g e

Network Threat Analyst, Mid‐Level (II) Functional Responsibilities: Oversees Network Threat Analyst, Associate (I). Reports Network Threat Analyst, Senior (III), Principal (IV), and SME (V). Provides network threat and intelligence analysis.

Performs advanced analysis of adversary tradecraft, malicious code, and capabilities. Uses data collected from a variety of network defense tools (e.g., IDS alerts, firewalls, network traffic logs) to analyze events that occur within the defined environments for the purposes of mitigating threats.

Network Threat Analyst, Principal (IV) Functional Responsibilities: Oversees Network Threat Analyst, Associate (I), Mid‐Level (II), and Senior (III). Reports Network Threat Analyst, SME (V). Provides network threat and intelligence analysis.

Performs advanced analysis of adversary tradecraft, malicious code, and capabilities. Uses data collected from a variety of network defense tools (e.g., IDS alerts, firewalls, network traffic logs) to analyze events that occur within the defined environments for the purposes of mitigating threats. Provides Architectural requirements for security environments including but not limited to Red and Blue team.

Network Threat Analyst, Senior (III) Functional Responsibilities: Oversees Network Threat Analyst, Associate (I) and Mid‐Level (II). Reports Network Threat Analyst, Principal (IV), and SME (V). Provides network threat and intelligence analysis.

Performs advanced analysis of adversary tradecraft, malicious code, and capabilities. Uses data collected from a variety of network defense tools (e.g., IDS alerts, firewalls, network traffic logs) to analyze events that occur within the defined environments for the purposes of mitigating threats.

Network Unified Communications Design Engineer, Mid‐Level, (II) Functional Responsibilities: Oversees Network Unified Communications Design Engineer, Associate (I).

Reports to Network Unified Communications Design Engineer, Senior (III), Principal (IV), and SME (V).

Performs general support for LAN and WAN administration and video conferencing solutions. Supports engineering and design of VoIP services to include the design and integration of new and existing VoIP servers, switches, routers, and other equipment supporting VoIP networks with capability to support Extension Mobility, Unified Messaging, Emergency Responder, and Call Center operations in a Service Desk environment. Supports desktop video conferencing, web video conferencing, teleconferencing solutions including telepresence, and meeting servers.

17 | P a g e

Network Unified Communications Design Engineer, Senior, (III) Functional Responsibilities: Oversees Network Unified Communications Design Engineer, Associate (I) and Mid‐Level (II). Reports to Network Unified Communications Design Engineer, Principal (IV) and SME (V). Performs general support for LAN and WAN administration and video conferencing solutions.

Supports engineering and design of VoIP services to include the design and integration of new and existing VoIP servers, switches, routers, and other equipment supporting VoIP networks with capability to support Extension Mobility, Unified Messaging, Emergency Responder, and Call Center operations in a Service Desk environment. Supports desktop video conferencing, web video conferencing, teleconferencing solutions including telepresence, and meeting servers.

Program Management Specialist, Principal (IV) Functional Responsibilities: Oversees Program Management Specialist, Associate (I), Mid‐Level (II), and Senior (III). Reports to Program Management Specialist, SME (V). Analyzes management, business, and technical issues related to program management and information systems. Provides guidance on management processes and procedures, the business implications of various systems, and the technical considerations. Collaborates on feasibility studies and systems planning. Assists in formulating systems scope and objectives. Provides consulting on management concerns and priorities. Devises and/or modifies procedures for managing complex programs. Assists in research and development and presentation activities that may advance the users information knowledge base. May have quality assurance and risk management responsibilities.

Security Engineer, Mid‐Level (II) Functional Responsibilities: Oversees Security Engineer, Associate (I). Reports to Security Engineer, Senior (III), Principal (IV), and SME (V). Provides master level systems engineering or DBA techniques to solve complex problems. Provides leadership and systems engineering expertise to design, plan and execute IT, security, database, or communications solutions to identified problems and assigned tasks.

Supervises the research, development, design, installation, and testing of integrated systems to ensure conformity to functional specifications and client requirements. Directs and coordinates program activities designed to provide technology that ensures effective and economical support of products, systems, or equipment. Directs and coordinates the operation, maintenance, repair and testing of equipment and systems in field installations. Oversees special research or technical studies critical to support functions, utilizing computer techniques for analysis or simulation. Manages and oversees planning, direction, and coordination of work activity for technical staff involved in structured analysis, design, programming, and testing of various integrated systems. Provides business re‐engineering services, security engineering, database management, independent validation and verification, cost/performance trade‐off studies and facility engineering and planning to clients as requested. May supervise others in the accomplishment of contractual requirements.

18 | P a g e

Security Engineer, Senior (III) Functional Responsibilities: Oversees Security Engineer, Associate (I) and Mid‐Level (II). Reports to Security Engineer, Principal (IV) and SME (V). Provides master level systems engineering or DBA techniques to solve complex problems. Provides leadership and systems engineering expertise to design, plan and execute IT, security, database, or communications solutions to identified problems and assigned tasks. Supervises the research, development, design, installation, and testing of integrated systems to ensure conformity to functional specifications and client requirements. Directs and coordinates program activities designed to provide technology that ensures effective and economical support of products, systems, or equipment. Directs and coordinates the operation, maintenance, repair and testing of equipment and systems in field installations. Oversees special research or technical studies critical to support functions, utilizing computer techniques for analysis or simulation. Manages and oversees planning, direction, and coordination of work activity for technical staff involved in structured analysis, design, programming, and testing of various integrated systems. Provides business re‐engineering services, security engineering, database management, independent validation and verification, cost/performance trade‐off studies and facility engineering and planning to clients as requested. May supervise others in the accomplishment of contractual requirements.

Software Engineer, Principal (IV) Functional Responsibilities: Oversees Software Engineer, Associate (I), Mid‐Level (II), and Senior (III).

Reports to Software Engineer, SME (V). Designs, develops, and provides customization of various applications to meet a series of pre‐defined requirements. Requirements will be met using various programming, machine, and assembly languages.

Systems Architect, Senior (III) Functional Responsibilities: Oversees Systems Architect, Associate (I) and Mid‐Level (II). Reports to Systems Architect, Principal (IV) and SME (V). Develops, implements, and maintains enterprise‐wide information security capabilities. Analyzes the enterprise business models and IT systems to determine security risks and risk management considerations. Defines enterprise and system level security requirements. Proposes technical solutions for systems and applications‐level security architecture and design. Recommends security plans, policies, and procedures.

19 | P a g e

Systems Engineer, Mid‐Level (II) Functional Responsibilities: Oversees Systems Engineer, Associate (I). Reports to Systems Engineer, Senior (III), Principal (IV), and SME (V). Provides technical assistance and advice on complex activities.

Formulates and defines specifications. Develops, modifies, and maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach.

Systems Engineer, Principal (IV) Functional Responsibilities: Oversees Systems Engineer, Associate (I), Mid‐Level (II), and Senior (III).

Reports to Systems Engineer, SME (V). Provides technical assistance and advice on complex activities.

Formulates and defines specifications. Develops, modifies, and maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach.

Systems Engineer, Senior (III) Functional Responsibilities: Oversees Systems Engineer, Associate (I) and Mid‐Level (II). Reports to Systems Engineer, Principal (IV) and SME (V). Provides technical assistance and advice on complex activities. Formulates and defines specifications. Develops, modifies, and maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach.

20 | P a g e

Systems Security Architect, Principal (IV) Functional Responsibilities: Oversees Systems Security Architect, Associate (I), Mid‐Level (II), and Senior (III). Reports to Systems Security Architect, SME (V). Leads developing, implementing, and maintaining enterprise‐wide information security capabilities. Analyzes the enterprise business models and IT systems to determine security risks and risk management considerations. Defines enterprise and system level security requirements. Proposes technical solutions for systems and applications‐level security architecture and design. Develops security plans, policies, and procedures.

Telecommunications Engineer, Principal (IV) Functional Responsibilities: Oversees Telecommunications Engineer, Associate (I), Mid‐Level (II), and Senior (III). Reports to Telecommunications Engineer, SME (V). Provides technical direction for telecommunications activities including planning, designing, installing, and maintaining large telecommunications networks. Develops, operates, and maintains voice, video, and data communications systems. Applies telecommunications engineering principles and theory to propose design and configuration alternatives. Evaluates existing communications systems to identify deficiencies and network performance improvements. Consults with user personnel to ensure that problems have been identified and that the solution will meet the requirements. Analyzes network performance, usage and traffic flows, accesses and interfaces, transmission techniques, and protocols.

Performs network analyses and feasibility studies concerning communications and communication networks. Prepares studies and gives presentations on communications concepts. Provides technical guidance to other personnel concerning data communications requirements. Prepares or participates in preparing functional specifications for acquiring commercially available data communications networks.

Telecommunications Specialist, Associate (I) Functional Responsibilities: Reports to Telecommunications Specialist, Mid‐Level (II), Senior (III), Principal (IV), and SME (V). Assists in the planning, design, and implementation of communications networks. Assesses and optimizes network design by review and assessment of user needs. Conducts feasibility studies, prepares specifications, evaluates vendor products, and makes recommendations on selection for data communication equipment systems or networks. Assists in the design, development, and installation of unique data transmission systems. Develops procedures for the operation and management of data communications programs and systems. Reviews and develops telecommunication policies, procedures, and standards.

Minimum Experience: 1 year

21 | P a g e

Telecommunications Specialist, Mid‐Level (II) Functional Responsibilities: Oversees Telecommunications Specialist, Associate (I). Reports to Telecommunications Specialist, Senior (III), Principal (IV), and SME (V). Assists in the planning, design, and implementation of communications networks. Assesses and optimizes network design by review and assessment of user needs. Conducts feasibility studies, prepares specifications, evaluates vendor products, and makes recommendations on selection for data communication equipment systems or networks. Assists in the design, development, and installation of unique data transmission systems.

Develops procedures for the operation and management of data communications programs and systems. Reviews and develops telecommunication policies, procedures, and standards.

Telecommunications Specialist, Senior (III) Functional Responsibilities: Oversees Telecommunications Specialist, Associate (I) and Mid‐Level (II).

Reports to Telecommunications Specialist, Principal (IV) and SME (V). Assists in the planning, design, and implementation of communications networks. Assesses and optimizes network design by review and assessment of user needs. Conducts feasibility studies, prepares specifications, evaluates vendor products, and makes recommendations on selection for data communication equipment systems or networks. Assists in the design, development, and installation of unique data transmission systems.

Develops procedures for the operation and management of data communications programs and systems. Reviews and develops telecommunication policies, procedures, and standards.

Unified Communications Engineer, Mid‐Level (II) Functional Responsibilities: Oversees Unified Communications Engineer, Associate (I). Reports to Unified Communications Engineer, Senior (III), Principal (IV), and SME (V). Responsible for planning, design and implementation activities related to UC / Voice / Collaboration infrastructure on enterprise scale VoIP and Video over IP network environment. Provides technical guidance and oversight to further develop communications and collaborations capabilities by utilizing and integrating newer software‐ based messaging and communications platform over hybrid and multi cloud platforms.

22 | P a g e

Unified Communications Engineer, Principal (IV) Functional Responsibilities: Oversees Unified Communications Engineer, Associate (I), Mid‐Level (II), and Senior (III). Reports to Unified Communications Engineer, SME (V). Designs, develops, implements, maintains, and enhances telecommunication networks, systems, and equipment. Analyzes existing networks and equipment and identifies opportunities for improvement. Provides technical direction for telecommunications activities including planning, designing, installing, and maintaining large telecommunications networks. Develops, operates, and maintains voice, video, and data communications systems. Applies telecommunications engineering principles and theory to propose design and configuration alternatives. Responsible for planning, design and implementation activities related to UC / Voice / Collaboration infrastructure on enterprise scale VoIP and Video over IP network environment. Provides technical guidance and oversight to further develop communications and collaborations capabilities by utilizing and integrating newer software‐based messaging and communications platform over hybrid and multi cloud platforms.

Unified Communications Engineer, Senior (III) Functional Responsibilities: Oversees Unified Communications Engineer, Associate (I) and Mid‐Level (II).

Reports to Unified Communications Engineer, Principal (IV) and SME (V). Designs, develops, implements, maintains, and enhances telecommunication networks, systems, and equipment. Analyzes existing networks and equipment and identifies opportunities for improvement.