Federal Supply Schedule 47QTCA23D003C

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology - IT Services, Information Technology - IT Software FSC Class:

Contract number: 47QTCA23D003C

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract period: January 13, 2023 – January 12, 2028

TRAX USA Corp.

2401 S Douglas RD Miami, Florida 33145 Phone Number: 305-662-7400 Fax Number: 305-662-7400 Web: https://trax.aero/

Contract Administrator: Maureen Coletta Email: maureen.coletta@trax.aero

Business size: Small Business

Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 4

2. Maximum order:

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). Same as Company Address

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. None

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. As agreed upon between TRAX USA and the ordering activity.

10b. Expedited Delivery. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es). Same as Business Address

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). Same as Business Address

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) number. PVHHC1UREBN4

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

SIN 511210 GSA Pricelist Including IFF

SIN 54151S GSA Pricelist Including IFF

Labor Category Descriptions

Senior Project Consultant Expert in the TRAX software products, application implementation requirements, and the aviation maintenance industry. Responsible for or works in collaboration with the customers in the creation, management, and rollout of projects and task orders. This includes overseeing and controlling the quality and accuracy of these projects and the work within its scope. Contributes operational, strategic, and technical expertise to customer, Contracting Officer Representatives (CORs), and/or their projects. Collaborates with clients to determine project parameters, develop project plans in line with business objectives, and allocate required project tasks and resources. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Recommends and takes action to direct the analysis and solutions of problems. Interfaces with all areas affected by the project including Subject Matter Experts, IT and hardware architecture, Quality Assurance, Trainers, Business Process Analysts, Technical Writers, and management teams. Conducts project meetings and is responsible for project tracking, analysis, and success of Task Order PWS / SOW.

Education: Master’s Degree Experience: 6 years

Project Coodinator Consultant Highly knowledgeable in the TRAX software products, application implementation equirements, and the aviation maintenance industry. Responsible for the development and implementation of the assigned project either solely or in conjunction with the customer’s designated Project Manager. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. Interfaces with all areas affected by the project including Subject Matter Experts, IT, Quality Assurance, Trainers, Business Process Analysts, and management teams. Able to conduct or assist in any of the following tasks as defined by the implementation project plan: Software configuration; Coordinate status of Data Migration discrepancies and/or assist in data validation; Provide recommendations for data interfaces; Conduct or coordinate training; Assist with business process development; Review existing processes to look for gaps and identify business drivers that will be documented; Assist with software testing; Help define project scope and objectives; Develop detailed work plans and project estimates for resources; Delivers weekly status reports; Conducts project meetings and is responsible for project tracking and analysis.

Education: Bachelor’s Degree Experience: 10 years

Business Process Analyst High‐level understanding of the software business system and how it meets industry Requirements. Focus is on process analysis and re‐engineering, with an understanding of Technical problems and solutions as they relate to the current and future business environment. Proposes process changes by integrating new processes with existing ones and communicating these changes to customer’s impacted business systems teams (Management and Subject Matter Experts). Recommends and facilitates quality improvement efforts. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Creates detailed specifications for change from which new processes will be written.

Education: Bachelor’s Degree Experience: 10 years

TRAX System Administrator Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into documents and software. Is familiar with and adapts functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Intersects with IT team to schedule software installations, release upgrades, and patch applications, and manage network access and security. Central point of contact with the vendor (TRAX) for troubleshooting, gaining customer support and resolutions for reported issues.

Education: Bachelor’s Degree Experience: 12 years

IT Technical Consultant Performs, makes recommendations and/or assists customer’s network and IT teams in tasks related to the installation, upgrade and performance of the software. Advises on technological requirements with regards to processing, data storage, data access, and maintenance of databases to support company needs. Performs technical analysis of complex software, hardware, and transmission facility using various diagnostic tools in support of efficient network operations. Knowledge of database structure and administration and information system function. Experience in Oracle configuration, Disaster Recovery administration, infrastructure setup, networking and bandwidth issues. Can provide documentation of infrastructure and recommendations of proper system requirement specifications.

Education: Bachelor of Science Experience: 8 years

Documentation Technical Writer Produces high‐quality technical documentation to explain and record complex system processes regarding TRAX products. Responsible for coordinating and participating in the collection, interpretation, and writing of technical documentation, including operational process flows, and end‐user documentation for TRAX products. Travels onsite as needed to produce and revise customized business process or training materials for customer use. Has a background in aviation business and maintenance, or a general functional knowledge of the aviation industry. Has experience in a technical writing role or software development documentation experience. Demonstrates excellent organization, communication, and writing skills, and an astute eye for detail.

Education: Bachelor’s Degree Experience: 8 years

Trainer Product Specialist Knowledgeable in both the TRAX software products and the aviation maintenance industry. Excellent communicator that can explain complex subjects and processes in a clear and interesting manner that facilitates learning. Can deliver training via various methods or types: Business Process Flow; Software Module‐Based; Trax Administrator; New Release Version; Train the Trainer; New Employee Trax Orientation; New Modules / New Functionality; On the Job; and Remote Online Training.

Education: Bachelor’s Degree Experience: 3 years

Quality Assurance Tester Consultant Utilizing knowledge of the software product and the aviation industry, the QA Tester carries out procedures to ensure that the software meets end‐user requirements and is free from defects. Capable of developing a robust testing plan for various requirements such as: Development of a QA UAT project plan for implementation, upgrade or patches for the software; Creation, customization or migration of manual test scripts; Onsite or offsite QA project consultant; Software QA test management consultation.

Education: Bachelor’s Degree Experience: 5 years

Developer ‐‐ API Interfaces Expert coding ability in several computer languages, knowledge of cloud platforms, knowledge of data management and security, practical experience developing applications. Experienced in API testing, cloud protocols, and data management/query. Provides support for EDI analysis, design, and operations. Provides API installation, configuration, and training. Knowledgeable about TRAX software and its many current integration applications and capable of customizing APIs to meet customer business requirements.

Education: Bachelor of Science Experience: 3 years

Developer – Modifications Develops code, tests, and debugs new software or enhancements to existing software. Has good understanding of the business applications. Works with technical staff and customer to analyze user needs and develop solutions to resolve them and optimize operational efficiency and software usability. Competent to work at the highest technical level of all phases of applications systems analysis and programming activities.

Education: Bachelor of Science Experience: 3 years

Developer – Data Migration Responsible for development of scripts for migrating all possible and required data from legacy solutions to the TRAX products. Combined knowledge of TRAX software product’s database structure, tables, fields, etc. along with familiarity with multiple legacy and other commonly used aviation industry software products which enhances ease of accurate script writing. Onsite data mapping with remainder of the work done offsite. Facilitates data validation plan across required multiple iterations.

Education: Bachelor of Science Experience: 3 years image1.png