MAS - Infonex LLC - 47QTCA23D0024

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu- driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

Schedule Title: Multiple Award Schedule

FSC Group: Professional Services and IT Professional Services

Contract Number: 47QTCA23D0024

Contract Period: December 1, 2022 through November 30, 2027

Price list is current through modification PS-0004 effective October 30, 2024

Contractor: ISYAK LLC

312 E Market ST STE F

Leesburg, VA 20176

Telephone: 703-930-8894

Web Site: https://isyakllc.com/

E-mail: nsingh@isyakllc.com

Contract Administration: Neetika Singh

Business Size: Small, Disadvantaged, 8(a), HUBZone Joint Venture

For more information on ordering from Federal Supply Schedules click on the GSA Schedules link at www.gsa.gov http://www.gsaadvantage.gov/ mailto:nsingh@isyakllc.com http://www.gsa.gov/

CUSTOMER

INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description

54151HACS Highly Adaptive Cybersecurity Services (HACS)

54151S Information Technology Professional Services

518210C Cloud Computing and Cloud Related IT Professional Services

541611 Management and Financial Consulting, Acquisition and Grants Management

Support, and Business Program and Project Management Services OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. N/A

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See page 20

2. Maximum Order: 54151HACS / 54151S / 518210C: $500,000

541611: $1,000,000

OLM: $250,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic only

5. Point(s) of production (city, county, and state or foreign country): Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted). See

Attachment.

7. Quantity discounts: None

8. Prompt payment terms: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): Specified on the Task Order

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage

(fss.gsa.gov/schedules).

13. Payment address(es): Same as company address

14. Warranty provision.: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices

(if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information

Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

23. Unique Entity Identifier (UEI) number: UEM9VCLY7B55

24. Notification regarding registration in System for Award Management database: Registered http://www.section508.gov/

Labor Category Description:

SIN Labor Category Title Labor Category Description Minimum

Education

Minimum

Years of

Experience

518210C Cloud Help Desk Specialist Junior

Functional Responsibility: Functional

Responsibility: Participates in teams responsible for support of users in the areas of application and system support, desktop applications, and/or web applications. Provides troubleshooting hardware/software, PC, or other hardware/ software related problems.

Bachelors 1 Years of

Experience

518210C Cloud Help Desk Specialist Intermediate

Functional Responsibility: Functional

Responsibility: Provides direction to small teams and is directly responsible for support of users in the areas of application and system support, desktop applications, and/or web applications.

Serves as the first POC for troubleshooting hardware/software, PC, or other hardware/ software related problems.

Bachelors 2 Years of

Experience

518210C Cloud Help Desk Specialist Senior

Functional Responsibility: Functional

Responsibility: Provides daily supervision and direction to staff who are responsible for support to users in the areas of application and system support, desktop applications, and/or web applications. Leads team members who serve as the first point of contact (POC) for troubleshooting hardware/software, PC, or other hardware/ software related problems.

Bachelors 4 Years of

Experience

518210C Cloud Application Developer Junior

Functional Responsibility:

Refactor legacy code and/or applications in a cloud native environment.

Develop RESTful APIs, server less functions and associated libraries / classes and data sources.

Develop code with multiple technology stacks such as

Angular/Node.js/Python/Java /Spring Boot

Develop micro services and setup containers using tools such as Docker.

Implement build tools such as Maven, Ant;

Source control Git; Unit testing frameworks like Junit and

Continuous Integration servers like

Jenkins.

Integrating Open-Source technologies and tools as needed.

Provides expert-level direction.

Plans, architects, and implements the design, development, procurement, installation, and/or support for complex, enterprise-level IT, network, Bachelors 1 Years of

Experience security, and communications systems.

Directs analysis of situations that require in-depth evaluation of various technical factors.

Able to independently perform task-level management and provides work leadership and training to lower level engineers.

Mentors others.

Keeps current on leading and innovative technologies.

518210C Cloud Information Security Specialist Junior

Functional Responsibility: Functional

Responsibility: participates in securing IT systems and solutions through the collection of mission/business needs and translating those needs into security and business into IT system technical designs. Conducts audits to ensure that IT systems are operated securely, and computer security policies and procedures are implemented as documented in corresponding security plans. Activities include: architecture design, system/network analysis, vulnerability and risk assessments, and security assessment of hardware and software.

Bachelors 1 Years of

Experience

518210C Cloud Application Developer Intermediate

Functional Responsibility Refactor legacy code and/or applications in a cloud native environment.

Develop RESTful APIs, server less functions and associated libraries / classes and data sources.

Develop code with multiple technology stacks such as

Angular/Node.js/Python/Java /Spring Boot

Develop micro services and setup containers using tools such as Docker.

Implement build tools such as Maven, Ant;

Source control Git; Unit testing frameworks like Junit and

Continuous Integration servers like

Jenkins.

Integrating Open-Source technologies and tools as needed.

Provides expert-level direction.

Plans, architects, and implements the design, development, procurement, installation, and/or support for complex, enterprise-level IT, network, security, and communications systems.

Directs analysis of situations that require in-depth evaluation of various technical factors.

Able to independently perform task-level management and provides work leadership and training to lower level engineers.

Mentors others

Keeps current on leading and innovative

Bachelors 4 Years of technologies

518210C Cloud Engineer Junior

Functional Responsibility: Participates in the development, test, and management of cloud platforms. Responsible for supporting CI/CD of solutioning in accordance with governance and business objectives. Supports planning, designing, and developing infrastructure in support of cloud-based applications.

Follows security guidelines for all cloud environments.

Bachelors 1 Years of

Experience

518210C Cloud Business Analyst

Functional Responsibility: Works closely with client personnel in gathering and codifying system requirements for information systems including organizing requirements gathering and business process discussions; data analysis; business process modeling; use case modeling; requirements elicitation;

analysis modeling; or mentoring.

Responsible for the creation of requirements documentation (use case specifications, supplemental specifications, software requirements specifications, product backlog, and user stories).

Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align

IT solutions with business needs. Works to ensure the quality of service and performance, and service level requirements of the contract and the

Quality

Assurance Surveillance Plan, are met.

Works with client and external counterparts with regard to quality audits and reviews

Bachelors 2 Years of

Experience

518210C Cloud Engineer Intermediate

Functional Responsibility: Supports the development, test, and management of cloud environments providing high availability, scalable, fault-tolerant platforms. Responsible for organizing and maintaining CI and deployment of solutioning in accordance with governance and business objectives.

Prepares compute and storage requirements in support of optimized cloud solutions.

Provides direct support for the planning, designing, and developing infrastructure for cloud-based applications. Ensures adherence to the security requirements for all cloud environments

Bachelors 4 Years of

Experience

518210C Cloud Data Engineer

Functional Responsibility:

Responsible for designing, developing, and implementing the data architecture of agile, scalable, and cost-efficient

Bachelors 3 years of experience

IT solutions on cloud data services.

Responsible for migrating traditional relational database systems to Cloud platforms.

Deploy, maintain and optimize RDBMS databases, NoSQL databases.

Responsible for designing, developing, and implementing IT solutions—provides database design and development support to the project team.

Develops and maintains database development standards, enhancing application performance, and increasing web application security.

Provides all activities related to the administration of computerized databases.

Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function

Designs, creates, and maintains databases in a client/server environment.

Conducts quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data.

Advises users on access to various client/server databases.

Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods.

Applies knowledge and experience with database technologies, development methodologies, and frontend/ back-end programming languages.

Performs database programming and supports systems design.

Performs maintenance of database dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design.

518210C Cloud Application Developer Senior

Functional Responsibility:

Refactor legacy code and/or applications in a cloud native environment.

Develop RESTful APIs, server less functions and associated libraries / classes and data sources.

Develop code with multiple technology stacks such as

Angular/Node.js/Python/Java /Spring Boot

Develop micro services and setup containers using tools such as Docker.

Implement build tools such as Maven, Ant;

Source control Git; Unit testing frameworks like Junit and

Bachelors 7 Years of

Continuous Integration servers like

Jenkins.

Integrating Open-Source technologies and tools as needed.

Provides expert-level direction.

Plans, architects, and implements the design, development, procurement, installation, and/or support for complex, enterprise-level IT, network, security, and communications systems.

Directs analysis of situations that require in-depth evaluation of various technical factors.

Able to independently perform task-level management and provides work leadership and training to lower level engineers.

Mentors others.

Keeps current on leading and innovative technologies.

518210C Cloud Information Security Specialist Intermediate

Functional Responsibility: Functional

Responsibility: Participates in securing IT systems and solutions through the collection of mission/business needs and translating those needs into security and business into IT system technical designs. Conducts audits to ensure that IT systems are operated securely, and computer security policies and procedures are implemented as documented in corresponding security plans. Activities include architecture design, system/network analysis, vulnerability and risk assessments, and security assessment of hardware and software.

Bachelors 4 Years of

Experience

518210C Cloud Engineer Senior

Functional Responsibility: Leads the creation, development, test, and management of production cloud environments providing high availability, scalable, fault-tolerant platforms.

Responsible for implementing continuous integration and deployment of solutioning in accordance with governance and business objectives.

Prepares compute and storage requirements in support of optimized solutions. Provides direct support for the planning, designing, and developing infrastructure in support of cloud-based application. Manages cloud environments in accordance with security guidelines.

Bachelors 7 Years of

Experience

518210C Cloud Information Security Specialist Senior

Functional Responsibility: Responsible for leading teams in securing IT systems and solutions through the collection of mission/business needs and translating those needs into security and business into IT system technical designs. Design tests and configures and

Bachelors validates secure systems to detect security weakness. Conducts audits to ensure that IT systems are operated securely, and computer security policies and procedures are implemented as documented in corresponding security plans. Activities include architecture design, system/network analysis, vulnerability and risk assessments, and security assessment of hardware and software.

518210C Cloud Project Manager

Functional Responsibility:

Responsible for managing migration of legacy applications to cloud platforms.

Work with technical team to implement

Continuous Integration and Continuous

Delivery and Continuous

Deployment tools, automated testing, Cloud, micro services and container-based environments.

Responsible for managing small to large projects and all phases of project and project management lifecycles.

The project manager is expected to have significant input into the technical decision-making process

Functions as the leader and manager of all contributing disciplines and resources in the completion of a project.

Engages in such activities as: assigning tasks; establishing and maintaining task schedules; maintaining liaison between appropriate project personnel and the customer to ensure effective coordination of all project efforts; prepares and adheres to project cost, schedule, and staffing plans;

prepares plans, proposals, and briefings; manages contract negotiations and company representation with customers and subcontractors, as required.

Bachelors 8 Years of

Experience

518210C Cloud Program Manager

Functional Responsibility:

Provide leadership and direction in migrating legacy applications to cloud platforms in a FedRAMP environment.

Work with technical team to implement

Continuous Integration and Continuous

Delivery and Continuous

Deployment tools, automated testing, Cloud, micro services and container-based environments.

Serves as the program executive responsible for overall successful program execution and serves as the ultimate point of contact with client senior management.

Responsible for leading and driving large

Bachelors 10 years of programs consisting of operations and multiple projects, or a single, large project with multiple complex tasks.

Supports all aspects of the development and implementation of assigned projects, from original concept through final contract closure.

Interfaces with project/task managers and with senior customer managers.

Defines project scope and objectives, reviews high-level work plans and key project/task deliverables, and manages the integration of resources and knowledge across projects and tasks.

Helps ensure adherence to corporate standards and practices and serves as a key element in the escalation process.

Develops full-scale project plans and associated communications documents.

Clearly communicates expectations to team members and stakeholders in a timely manner.

Liaises with project stakeholders on an ongoing basis.

Manages changes in project scope, as well as issues and risks.

Defines project success criteria and disseminates them throughout project lifecycle.

Coaches, mentors, motivates, and supervises project team members, and influences them to take positive action and accountability for their assigned work.

Builds, develops, and grows any business relationships vital to the success of the project.

518210C Cloud Solutions Architect

Functional Responsibility:

Serves in a variety of technical roles throughout the development lifecycle or operational support with specialty in the area of developing and maintaining the enterprise architecture, ensuring the EA model is kept current.

Serves as technical lead for large-scale migrations to cloud platforms.

Work with technical team to implement micro services, containers and container orchestration using tools such as Docker, Kubernetes, OpenShift.

Work with technical team to provide guidance on implementing Continuous

Integration and Continuous

Deployment pipelines.

Work with technical team to provide guidance on implementing infrastructure automation using tools

Bachelors such as CloudFormation, Ansible, Chef, Puppet, ARM Templates, Terraform.

Work with technical team to implement cloud security scanning and monitoring tools.

Assists with IT strategic planning.

Provides high-level architectural expertise to managers and technical staff.

Develops architectural products and deliverables for the enterprise and operational business lines

Develops strategy of system and the design infrastructure necessary to support that strategy.

Advises on selection of technological purchases with regard to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (SQL, Oracle, Sybase, etc.).

Advises on feasibility of potential future projects to management

54151HACS Technical Writer Junior-Cyber

Functional Responsibility: With some oversight, create technical and end-user documentation, cybersecurity related training collateral, system security plan and related documents for review prior to publishing. Collect and interpret technical data or information.

Develop potential layouts for publication.

Bachelors 1 Years of

Experience

54151HACS

Configuration Management Specialist Junior-Cyber

Functional Responsibility: With some oversight, provide Configuration

Management (CM) support to components of IT systems including cybersecurity defensive and testing tools.

Control change and maintenance of the integrity of the project's artifacts.

Verify that correct versions of configuration items are identified for change or implementation. Configure and administer CM tools.

Bachelors 1 Years of

Experience

54151HACS

Technical Writer Mid-Level- Cyber

Functional Responsibility: Create and publish technical and end- user documentation, cybersecurity- related training collateral, system security plan and related documents. Compile and publish compliance data. Collect and interpret technical data or information.

Coordinate layout for publication. May mentor Junior writers

Bachelors 4 Years of

Experience

54151HACS

Information Security Specialist Junior-Cyber

Functional Responsibility: With some oversight, provide technical support to design, develop, modify, implement operating system, LAN/WAN communication network, web, application and database security.

Review of work products for correctness

Bachelors 1 Years of and compliance with Industry accepted standards. Provide analysis for implementation techniques and tools for the most efficient solution to network and related security requirements.

54151HACS Technical Writer Senior-Cyber

Functional Responsibility: Create and publish technical and end- user documentation, cybersecurity- related training collateral, system security plan and related documents. Collect and interpret technical data or information.

Coordinate layout for publication. May manage Junior writers and perform as the lead for technical writing work groups.

Bachelors 8 Years of

Experience

54151HACS

Information Assurance Engineer Junior-Cyber

Functional Responsibility: With some oversight, ensure the internal and external security posture is monitored for the latest threats and risks. Provide recommended actions and implement them as needed per client security polices and guidelines.

Respond to, and report on, IT security incidents, providing initial assessment of impact severity and types of incidents being addressed. Analyze compromised computing resources of routine to moderate complexity, to assist in improving security design and policy compliance, and to understand and document new threat profiles.

Perform periodic operating system and application security assessments of routine to moderate complexity and review for evidence of vulnerability or compromise, assisting with the implementation of resolution. Study and maintain current knowledge of security issues. Report issues to the department personnel responsible for the resource. Security+ or equivalent certification strongly preferred.

Bachelors 1 Years of

Experience

54151HACS

Configuration Management Specialist Mid-Level-Cyber

Functional Responsibility: Provide CM support to all elements of IT systems including cybersecurity defensive and testing tools. Control change and maintenance of the integrity of the project's artifacts. Verify that correct versions of configuration items are identified for change or implementation.

Configure CM tools. May mentor

Junior CM specialists.

Bachelors 4 Years of

Experience

54151HACS

Information Assurance Engineer Middle-Cyber

Functional Responsibility: Ensure the internal and external security posture is monitored for the latest threats and risks. Provide recommended actions and implement them as needed per client security polices and guidelines. Conduct vulnerability scans of classified and unclassified networks and computer systems, using commercially available tools such as Internet Security Scanner, on

Bachelors 4 Years of classified computing resources and networks. Review vulnerability scan data for compliance and recommended corrective actions. Apply current intrusion detection technologies and methodologies to protect computing resources. Maintain proficiency on related tools such as:

Intrusion Detection Software firewalls, knowledge of computing and networking vulnerabilities, attack methods and latest detection methods. Conduct

Security audits, assessments and surveys on classified and unclassified resources to ensure compliance with governmental regulations and directives.

Review security plans for compliance with appropriate agency

Orders, Manuals or Directives and make recommendations to ensure security plan requirements. CISSP or equivalent certification strongly preferred

54151HACS

Cybersecurity Compliance Specialist Mid-Level-Cyber

Functional Responsibility: Develop and implement plans and procedures to verify and validate compliance with various government and industry

Cybersecurity and related standards and guidelines. Responsible for project compliance with standards such as, but not limited to, FIPS, FISMA, NIST, FedRAMP, DHS 4300, DoD 8500, and other department-specific procedures and standards. Reviews assessment reports for accuracy and completeness.

Bachelors 4 Years of

Experience

54151HACS

Information Security Specialist Mid-Level-Cyber

Functional Responsibility: Provide technical support to design, develop, modify, implement operating system, LAN/WAN communication network, web, application and database security.

Architect and implement network and security management systems, document network architecture, help define overall network security strategies and procedures. Provide technical and administrative direction for tasks to include the review of work products for correctness and compliance with Industry accepted standards. Provide analysis for implementation techniques and tools for the most efficient solution to network and related security requirements. May mentor Junior staff. Security+ certification highly preferred.``

Bachelors 4 Years of

Experience

54151HACS

Configuration Management Specialist Senior

Functional Responsibility: Define organizational and project- specific CM procedures. Provide Configuration

Management support to CM tools.

Implement CM guidelines and procedures for all phases of the system

Bachelors 8 Years of development lifecycle. Ensure that the correct versions of configuration items are identified for change or implementation. Configure test tools.

Analyze CM workflow management requirements and proposes new tools as needed, including cybersecurity defensive and testing tools. Draft configuration analysis plans to encompass contractual requirements. May manage other CM specialists

54151HACS Project Manager-Cyber

Functional Responsibility: Plan and manage Task Order or individual

Cybersecurity projects to assure quality performance, on time and within budget.

Develop project management plans and associated work plans to achieve project deliverables. Review project scope for consistency with client objectives. Manage project resources, budget activities, quality control practices, and project deliverables.

Maintain communication with the client and project team and provide technical direction. Assist the Program Manager in working with the Government Contracting

Officer (CO), the contract-level Contracting

Officer's Representative (COR), the task order level COR(s), government management personnel and customer agency representatives. Security+ or equivalent certification strongly preferred.

Bachelors 4 Years of

Experience

54151HACS

Information Security Specialist Senior-Cyber

Functional Responsibility: Lead technical support to design, develop, modify, implement operating system, LAN/WAN communication network, web, application and database security.

Architect and implement network and security management systems, document network architecture, help define overall network security strategies and procedures. Provide technical and administrative direction for tasks to include the review of work products for correctness and compliance with Industry accepted standards. Provide analysis for implementation techniques and tools for the most efficient solution to network and related security requirements. May manage Junior and

Midlevel staff. Security+ certification highly preferred.

Bachelors 8 Years of

Experience

54151HACS

Information Assurance Engineer Senior-Cyber

Functional Responsibility: Provide security administration, evaluation of security/Information Assurance product capabilities, assessment and policy development. Interpret and implement plans in compliance with federal information security/assurance policies, standards and regulations. Gather and

Bachelors 8 Years of organize technical information about an organization’s mission goals and needs, IT infrastructure, and existing security/IA products. Assist in developing security/IA policies, procedures, and standards. Work with clients to minimize risks and assess and secure networks. Evaluate and recommend security products for various platforms and initiatives. Perform as technical lead and provide technical leadership and guidance. CISSP or equivalent certification strongly preferred

54151HACS Program Manager-Cyber

Functional Responsibility: Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, and required resources, work lan, budget, and timing for new initiatives. Manage cybersecurity program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives. Identify key requirements needed from cross-functional teams and external vendors. Develop and manage budget for projects and be accountable for delivering against established business goals/objectives. Work with project managers to identify risks and opportunities across multiple projects within the department. Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders. Security+ or equivalent certification strongly preferred.

Bachelors 8 Years of

Experience

54151HACS

Information Security Specialist Principal-Cyber

Functional Responsibility: Lead technical support to design, develop, modify, implement operating system, LAN/WAN communication network, web, application and database security for enterprise-level projects.

Architect and implement network and security management systems, document network architecture, help define overall network security strategies and procedures. Provide technical and administrative direction for tasks to include the review of work products for correctness and compliance with Industry accepted standards. Provide analysis for implementation techniques and tools for the most efficient solution to network and related security requirements. Provides direction and subject matter expertise across project teams. May manage Junior staff. CISSP certification highly preferred

Bachelors 12 Years of

Experience

54151S *Administrative Professional Junior

Duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing. MS Office

High School 2 years of software skills are required, as well as

Internet research abilities and strong communication skills. Staff in this category also may have the title of department assistant, coordinator, or associate. May manage other Administrative staff.

experience

54151S Help Desk Technical Middle

Serve as a contact for clients experiencing technical and/or non-technical issues.

Diagnose, triage, troubleshoot and client issues by employing strong listening and communication skills. Provide ongoing technical support for specialized applications: log trouble calls in Remedy, ServiceNow or other ticketing software, analyze and correct problem at source.

Coordinate Tier 3 and Tier 3 support as required. Advise users of changes in procedures. Identify problems requiring vendor assistance and coordinates vendor technical support.

Bachelors 4 Years of

Experience

54151S System Administrator Junior

Functional Responsibility: With some oversight, installs/configures, operates, and maintains Information

Technology (IT) systems’ hardware, software and related infrastructure.

Typical duties may include: Providing IT documentation, IT configuration management and IT help desk support services. May also be tasked to perform daily backup operations to ensure all required file systems and system data are successfully backed up to appropriate media.

Bachelors 3 Years of

Experience

54151S Subject Matter Expert Middle

Functional Responsibility: Performs analytic work in support of systems engineering or planning activities, including the development of preliminary and detailed functional analysis required for ADP systems. Subject matter functional expertise provided includes areas such as inventory management, supply, provisioning, maintenance, transportation, personnel, financial management, and administration.

Introduces innovative approaches and methodologies for processes and support systems. May provide leadership to large teams of functional or technical personnel.

Bachelors 5 Years of

Experience

54151S Functional SME 1

Functional Responsibility: Performs analytic work in support of systems engineering or planning activities, including the development of preliminary and detailed functional analysis required for ADP systems. Subject matter functional expertise provided includes areas such as inventory management, supply, provisioning, maintenance, Bachelors 10 years of transportation, personnel, financial management, and administration.

Introduces innovative approaches and methodologies for processes and support systems. May provide leadership to large teams of functional or technical personnel.

54151S System Architect

Functional Responsibility: The Senior

Systems Architect supervises a team of

Systems Engineers and Network

Engineers thru project completion and is considered a Subject Matter Expert (SME) in one or more specific areas of computer system design and networking. Independently performs a variety of system design and engineering tasks which are broad in nature and are concerned with design and implementation of major enterprise systems development and integration, including supporting personnel, hardware, software, and support facilities and/or equipment. Plans and performs systems and networking engineering research, design development, and other assignments in conformance with system and network design, engineering, and customer specifications. Supervises team of Systems Engineers and Network

Engineers. Responsible for highly complex technical/engineering projects. Coordinates the activities of

Systems Engineers and Network Engineers assigned to specific system and network engineering projects.

Bachelors 10 years of experience

541611 Project Manager Senior

Organizes, directs, and manages the operation and maintenance functions at a specific site where a substantial number of contractor support personnel are assigned.

Manages substantial computer support operations including, but not limited to, systems acquisition, computer operations, system software maintenance, production control, data entry, remote job entry, tape library, etc. Must have demonstrated capability for oral and written communications with all levels of management. Must have a thorough knowledge of the capabilities of applicable computer and communications configurations. Meets with customer and contractor personnel to formulate and review task plans and deliverable items.

Ensures conformance with task schedules and costs.

Masters 6 years

541611 Project Manager Mid

Organizes, directs, and manages the operation and maintenance functions at a specific site where a substantial number of contractor support personnel are assigned.

Bachelors 3 years

Manages substantial computer support operations including, but not limited to, systems acquisition, computer operations, system software maintenance, production control, data entry, remote job entry, tape library, etc. Must have demonstrated capability for oral and written communications with all levels of management. Must have a thorough knowledge of the capabilities of applicable computer and communications configurations. Meets with customer and contractor personnel to formulate and review task plans and deliverable items.

Ensures conformance with task schedules and costs.

541611 Project Manager Junior

Organizes, directs, and manages the operation and maintenance functions at a specific site where a substantial number of contractor support personnel are assigned.

Manages substantial computer support operations including, but not limited to, systems acquisition, computer operations, system software maintenance, production control, data entry, remote job entry, tape library, etc. Must have demonstrated capability for oral and written communications with all levels of management. Must have a thorough knowledge of the capabilities of applicable computer and communications configurations. Meets with customer and contractor personnel to formulate and review task plans and deliverable items.

Ensures conformance with task schedules and costs.

Bachelors 1 Years

541611 Consulting Director III assistant, coordinator, or associate." Masters 14 years

541611 Consulting Director II "Under general supervision, performs administrative duties and assists in specific Masters 12 years

541611 Consulting Director I tasks of a more technical nature. Requires proficiency in COTS software including advanced techniques for Masters 10 years

541611 Program Manager document production, spreadsheet, electronic graphics, and database programs. Excellent knowledge of Masters 10 years

541611 Management Analyst I

Assists in the preparation of management plans and reports. Coordinates schedules to facilitate completion Bachelors 1 Year

541611 Management Analyst II of contract deliverables, task order review, briefings/presentations, and In Process

Review preparation.

Bachelors 3 Year

541611 Management Analyst III

Performs analysis, development, and review of program administrative operating procedures."

Bachelors 6 Years

541611 Management/Organizational Consultant I

"Provides administrative support to technical and management-level personnel. This includes, but is not limited to, documentation planning and support, project administration, general

Bachelors 1 Year

541611 Management/Organizational Consultant II office support, executive secretarial support, human resource planning, event planning and administration, office relocation planning, etc."

Bachelors 3 Years

541611 Management/Organizational Consultant III

Serves as a Subject Matter Specialist on projects related to an area of relevant management consulting such as enterprise risk management, (including competitive sourcing support), program/portfolio management, financial strategy and operations including public/private partnerships, assurance services, financial management, tax matters, or a related field. Performs complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management or performance problems or designs new processes, models or systems as required by clients.

Bachelors 6 Years

GSA Prices:

SIN/SIN(s) Proposed Labor Category/Service Title

October

30, 2024 -

October

29, 2025

October

30, 2025 –

October

29, 2026

October

30, 2026 –

November

29, 2027

518210C Cloud Help Desk Specialist Junior

$111.88 $117.69 $123.81

518210C Cloud Help Desk Specialist Intermediate

$154.18 $162.20 $170.63

518210C Cloud Help Desk Specialist Senior

$114.88 $120.86 $127.14

518210C Cloud Application Developer Junior

$163.44 $171.93 $180.87

518210C Cloud Information Security Specialist Junior

$114.70 $120.66 $126.94

518210C Cloud Application Developer Intermediate

$141.49 $148.85 $156.58

518210C Cloud Engineer Junior $84.31 $88.70 $93.31

518210C Cloud Business Analyst $108.42 $114.07 $120.00

518210C Cloud Engineer Intermediate $276.25 $290.62 $305.73

518210C Cloud Data Engineer $237.30 $249.64 $262.62

518210C Cloud Application Developer Senior

$214.33 $225.47 $237.20

518210C Cloud Information Security Specialist Intermediate

$237.30 $249.64 $262.62

518210C Cloud Engineer Senior $148.30 $156.01 $164.12

518210C Cloud Information Security Specialist Senior

$178.23 $187.50 $197.25

518210C Cloud Project Manager $139.06 $146.30 $153.90

518210C Cloud Program Manager $112.05 $117.87 $124.00

518210C Cloud Solutions Architect $166.32 $174.96 $184.06

54151HACS *Technical Writer Junior-Cyber $202.74 $213.28 $224.37

54151HACS

Configuration Management Specialist Junior-Cyber

$192.21 $202.21 $212.73

54151HACS

*Technical Writer Mid-Level- Cyber

$112.25 $118.09 $124.22

54151HACS

Information Security Specialist Junior-Cyber

$91.17 $95.92 $100.91

54151HACS *Technical Writer Senior-Cyber $78.82 $82.92 $87.23

54151HACS

Information Assurance Engineer Junior-Cyber

$65.40 $68.81 $72.38

54151HACS

Configuration Management Specialist Mid-Level-Cyber

$192.21 $202.21 $212.73

54151HACS

Information Assurance Engineer Middle-Cyber

$160.99 $169.36 $178.17

54151HACS

Cybersecurity Compliance Specialist Mid-Level-Cyber

$143.55 $151.01 $158.86

54151HACS

Information Security Specialist Mid-Level-Cyber

$186.35 $196.04 $206.24

54151HACS

Configuration Management Specialist Senior

$141.10 $148.43 $156.15

54151HACS Project Manager-Cyber $73.84 $77.68 $81.72

54151HACS

Information Security Specialist Senior-Cyber

$50.59 $53.22 $55.99

54151HACS

Information Assurance Engineer Senior-Cyber

$306.57 $322.51 $339.27

54151HACS Program Manager-Cyber $126.83 $133.43 $140.37

54151HACS

Information Security Specialist Principal-Cyber

$222.50 $234.07 $246.24

54151S *Administrative Professional Junior

$99.60 $104.78 $110.23

54151S Help Desk Technical Middle $130.16 $136.93 $144.05

54151S *System Administrator Junior $171.23 $180.14 $189.51

54151S Subject Matter Expert Middle $152.89 $160.84 $169.20

54151S Functional SME 1 $206.58 $217.32 $228.62

54151S System Architect $194.44 $204.54 $215.18

541611 Project Manager Senior $163.05 $171.54 $180.45

541611 Project Manager Mid $113.67 $119.59 $125.80

541611 Project Manager Junior $93.76 $98.64 $103.77

541611 Consulting Director III $356.45 $374.99 $394.49

541611 Consulting Director II $306.22 $322.14 $338.89

541611 Consulting Director I $236.47 $248.77 $261.70

541611 Program Manager $197.91 $208.20 $219.03

541611 Management Analyst I $65.10 $68.48 $72.04

541611 Management Analyst II $87.21 $91.75 $96.52

541611 Management Analyst III $114.11 $120.04 $126.29

541611 Management/Organizational Consultant I

$110.66 $116.41 $122.47

541611 Management/Organizational Consultant II

$120.04 $126.29 $132.86

541611 Management/Organizational Consultant III

$134.78 $141.79 $149.17

Service Contract Labor Standards: The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

SCLS Eligible Labor Categories

SCLS Equivalent Code Title WD Number

Administrative Professional Junior

01020 – Administrative Assistant 2015-4281

System Administrator Junior

14170 - System Support Specialist 2015-4281

Technical Writer Junior-Cyber 30461 – Technical Writer 1 2015-4281

Technical Writer Mid Level-Cyber 30461 – Technical Writer 2 2015-4281

Technical Writer Senior-Cyber 30461 – Technical Writer 3 2015-4281