MAS - Enlightened, Inc. - 47QTCA22D00DU

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology, Professional Services

Contract Number: 47QTCA22D00DU

Contract Period: 09/30/2022 – 09/29/2027

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contractor: Enlightened, Inc.

1205 Good Hope Road SE, Suite 300 Washington, DC 20020

Business Size: Small business SBA Certified Small Disadvantaged business SBA Certified HUBZone Firm

Telephone: 202-728-7190 FAX Number: 202-728-7198 Web Site: www.enlightened.com E-mail: contracts@enlightened.com

Contract Administration: Antwanye E Ford, President & CEO

Pricelist is current through Mod #PO-001 effective 10/01/2022

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 54151S Information Technology Professional Services 541611 Management and Financial Consulting, Acquisition and Grants Management

Support, and Business Program and Project Management Services OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Pricing Page 5.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Page 7.

2. Maximum Order: For SIN 54151S - $500,000.00 For SIN 541611 - $1,000,000.00 For SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Worldwide

5. Point(s) of production (city, county, and state or foreign country): Same as Company Address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: 1% for Task Orders of $500,000 and above.

8. Prompt payment terms: 2.50% 20 Days; Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): Specified on the Task Order

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Consult with Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Consult with Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Consult with Contractor

11. F.O.B Point(s): Destination

12a. Ordering Address(es): Enlightened, Inc.

Business Development 1205 Good Hope Road SE, Suite 300 Washington, DC 20020 marketing@enlightened.com

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Enlightened, Inc.

Finance ATTN: Accounts Payable 1205 Good Hope Road SE, Suite 300 Washington, DC 20020 ap@enlightened.com

14. Warranty provision: Standard Warranty

15. Export Packing Charges (if applicable): Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable): Not Applicable

17. Terms and conditions of installation (if applicable): Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable

18b. Terms and conditions for any other services (if applicable): Not Applicable

19. List of service and distribution points (if applicable): Not Applicable

20. List of participating dealers (if applicable): Not Applicable

21. Preventive maintenance (if applicable): Not Applicable

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:

Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

www.enlightened.com

23. Unique Entity Identifier (UEI) number: Q8JLFS3NQRE6

24. Notification regarding registration in System for Award Management (SAM) database

Enlightened, Inc. is registered in the SAM database.

http://www.section508.gov/

GSA Awarded Labor Pricing (w/ IFF) SIN 54151S and 541611

SIN Labor Category Year 1 Year 2 Year 3 Year 4 Year 5

54151S Analyst I $66.83 $69.17 $71.59 $74.10 $76.69 54151S Analyst II $95.00 $98.33 $101.77 $105.34 $109.03 54151S Analyst IV $105.00 $108.68 $112.48 $116.42 $120.49 54151S Customer Support Analyst $53.87 $55.76 $57.71 $59.73 $61.81 54151S Data Architect III $130.00 $134.55 $139.25 $144.13 $149.18 54151S Database Engineer I $99.00 $102.47 $106.06 $109.76 $113.60 54151S Database Engineer II $129.99 $134.55 $139.25 $144.13 $149.18 54151S Developer I $82.40 $85.28 $88.26 $91.36 $94.55 54151S Developer III $100.00 $103.50 $107.12 $110.87 $114.75 54151S Developer IV $119.00 $123.16 $127.48 $131.94 $136.55 54151S Functional Analyst I $85.57 $88.56 $91.67 $94.87 $98.20 54151S Network Engineer $68.83 $71.23 $73.72 $76.30 $78.97 54151S Program Manager II $148.00 $153.18 $158.54 $164.09 $169.83 54151S Project Manager II $100.00 $103.50 $107.12 $110.87 $114.75 54151S Project Manager IV $135.00 $139.73 $144.61 $149.67 $154.91 54151S QA Engineer I $88.35 $91.45 $94.65 $97.96 $101.39 54151S Senior Security Engineer I $103.94 $107.58 $111.35 $115.24 $119.27 54151S Senior Security Engineer II $112.86 $116.81 $120.90 $125.13 $129.51 54151S Senior Security Engineer III $123.75 $128.08 $132.56 $137.20 $142.01 54151S Senior Tester $89.10 $92.22 $95.45 $98.79 $102.25 54151S Senior Tester III $109.61 $113.45 $117.42 $121.53 $125.78 54151S Statistical Analyst I $105.01 $108.69 $112.49 $116.43 $120.50 54151S Statistical Analyst II $110.35 $114.21 $118.21 $122.35 $126.63 54151S System Architect II $140.65 $145.58 $150.68 $155.95 $161.41 54151S Technical Writer $79.20 $81.97 $84.85 $87.82 $90.89 54151S Tester $58.85 $60.91 $63.04 $65.25 $67.54 54151S Training Manager $119.79 $123.98 $128.32 $132.82 $137.46 54151S Web Developer I $81.90 $84.78 $87.74 $90.81 $93.98 54151S Web Developer II $103.42 $107.03 $110.78 $114.66 $118.67 541611 Administrative Assistant I $49.00 $50.71 $52.48 $54.32 $56.22 541611 Analyst I $63.00 $65.21 $67.50 $69.85 $72.30

541611 Analyst II $102.90 $106.50 $110.23 $114.09 $118.08 541611 Consultant I $74.00 $76.59 $79.27 $82.05 $84.92 541611 Consultant II $99.00 $102.47 $106.06 $109.76 $113.60 541611 Consultant III $122.50 $126.79 $131.22 $135.82 $140.57 541611 Consultant IV $151.90 $157.22 $162.72 $168.41 $174.31 541611 Project Manager $104.00 $107.64 $111.41 $115.30 $119.35 541611 Project Manager II $132.30 $136.94 $141.73 $146.69 $151.83 541611 Project Manager III $142.10 $147.07 $152.22 $157.55 $163.06 541611 Subject Matter Expert $195.47 $202.31 $209.39 $216.72 $224.30

SCLS Matrix: The Service Contract Labor Standards (SCLS) is applicable to this contract, and it includes an SCLS applicable labor category. The prices for the cited SCLS labor categories are based on the U.S.

Department of Labor WD Number(s) identified in the SCLS matrix. The prices offered are based on the preponderance of where work is performed; should the Contractor perform in an area with lower SCLS rates, resulting in lower wages being paid, the task order prices will be discounted accordingly.

SCLS Eligible Contract Labor Category SCLS Equivalent Code – Title WD Number Administrative Assistant I 01111 - General Clerk I 2015-4281 (Rev.-12)

Labor Category Descriptions

SIN 54151S

ANALYST I

Minimum/General Experience: 1+ years of relevant experience which applies to business process analysis, review and improvements, requirements definition and workflow analysis. Requires competence in all aspects of system analysis.

The Analyst I is knowledgeable in or capable of but not limited to the following:

Requirements and workflow analysis Crafting All aspects of systems analysis Facilitation and coordination of meetings Familiar with various technology concepts (e.g. Database, Web, Client Server) Relies on limited experience and judgment to plan and accomplish goals Process Review, Analysis and Modeling Customer Surveys and Interviews Gap Analysis and Studies

Functional Responsibility: Guides the analysis and requirements phase. Crafts various analytical documents including but not limited to Requirements Documents, Best Practices studies, Statement of Work, Technical proposals.

Minimum Education: B.S. Computer Science, Information systems, or equivalent or 4 years of additional experience in lieu of B.S.

ANALYST II

Minimum/General Experience: 5+ years of relevant experience which applies to business process analysis, review and improvements, requirements definition and workflow analysis. Requires competence in all aspects of system analysis.

The Analyst II is knowledgeable in or capable of but not limited to the following:

May lead and direct the work of others Requirements and workflow analysis Crafting All aspects of systems analysis Facilitation and coordination of meetings Familiar with various technology concepts (e.g. Database, Web, Client Server) Relies on limited experience and judgment to plan and accomplish goals Process Review, Analysis and Modeling Customer Surveys and Interviews Gap Analysis and Studies

Work, Technical proposals.

Minimum Education: B.S./B.A. Computer Science, Information systems, Business Administration (concentration in technology), or equivalent or 4 years of additional experience in lieu of B.S.

ANALYST IV

Minimum/General Experience: 10+ years of relevant experience in business process re-engineering, requirements definition, and workflow analysis. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Proficient with relational databases and software architectures and how they may impact system requirements.

Relies on experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. The Analyst IV is proficient in, but not limited to, the following:

Requirements, workflow and system analysis Relevant technologies (e.g. relational database, web, client-server, mobile) Project Management Process Review, Analysis and Modeling Interfacing with executive level clients, and conducting Customer Surveys and Interviews Gap Analysis documents and Studies

Functional Responsibility: Leads the analysis and requirements phase. Crafts or reviews various analytical documents including, but not limited to, requirements documents, best practices studies, and technical proposals.

Minimum Education: M.S./M.A. in a technical field or 6 years relevant work experience in lieu of M.S./M.A.

CUSTOMER SUPPORT ANALYST

Minimum/General Experience: 3+ years of experience with responding to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution. May exercise independent judgment and lead or direct others.

Functional Responsibility: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Minimum Education: B.A./B.S. or equivalent or 2 years relevant work experience in lieu of B.S./B.A.

DATA ARCHITECT III

Minimum/General Experience: 5 + years of relevant experience in software development and data architecture. Analyzes existing data and designs data storage that bests meet the needs of the requirements while accepting the existing data sets. Devises methodologies to extract, translate and load existing data into new data repository. Develop taxonomies and nomenclatures.

Determine storage needs. Provide pictorial representation of complex data relationships. Proficient with relational database, database theory, data cleansing, and data modeling tools. The Data Architect III is proficient in, but not limited to, the following:

Relational databases ETL Tools Data Modeling Data Modeling tools

Functional Responsibility: Provide overall technical guidance for complex applications to ensure each component will work together to achieve the requirements.

Minimum Education: B.S./B.A. in a technical field or 4 years relevant work experience in lieu of B.S./B.A.

DATABASE ENGINEER I

Minimum/General Experience: 1+ years of relevant experience in and knowledge of system architecture (s), operational systems, programming languages, data management & system engineering techniques, programing concepts (e.g. Object Oriented Design). Experience with CASE tools, database modeling, and data warehouses. Strong written, oral and interpersonal skills. Familiar with MS Office products.

Functional Responsibilities: System requirement analysis, decomposition, derivation and documentation. Maintenance of contractual and engineering baselines. System design and design documentation. Software design, development and test support. System integration and test support plus risk identification and mitigation. Relational database design and implementation such as Informix. Process Improvement.

Minimum Education: Bachelors Degree in technical discipline or 4 years relevant work experience in lieu of B.S./B.A.

DATABASE ENGINEER II

Minimum/General Experience: 3+ years of experience with CASE tools, database modeling and data warehouses. MS Office product suite. Must possess strong written, oral and interpersonal skills and a broad knowledge of one or more areas of system architecture (s) including operational systems, programming languages, data management & systems, engineering techniques, design methodologies (e.g. Object Oriented). Regarded as a technical expert in one or more areas and/or disciplines.

Functional Responsibilities: Develops within broad objectives, engineering/scientific designs, consistent with product needs, strategy and business considerations. Solves very complex problems in specialty areas that require the continued application of a very high degree of innovation and creativity. Leads efforts to design and implement database structure. Identifies problems and recommends alternatives. Negotiates interface decisions that affect and require the integration of the database engineering work into related projects. Responsible for documenting interfaces between segments of a complex project. Maintains current knowledge of changes, advancements and/or improvements within designated areas of assignment or specialization, incorporates identified improvements where applicable. Communicates and mentors other technical functions on identified advancements/ improvements. Attends technical exchange meetings relevant to assigned responsibilities. Meets with vendors and the Customer to exchange information and/or solve problems.

Documents work results and prepares technical papers on significant results. Assumes additional responsibilities as required. Develops plans, conducts technical activities and originates very complex designs, within broad objectives, resulting in new and original systems, products, components, processes, methods, scientific applications or improved production. Provides technical guidance to engineering teams to facilitate planning, and determine technical direction or solve database problems.

Relative experience in system requirement analysis, decomposition, derivation and documentation.

Minimum Education: Bachelors Degree in a technical discipline or 4 years relevant work experience in lieu of B.S./B.A.

DEVELOPER I

Minimum/General Experience: 3+ years of technical experience, which applies to software development of applications. Supports and/or installs software applications. Participates in the testing process through test review and analysis, test witnessing and certification of software. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required.

Functional Responsibility: Designs, modifies, develops, writes and implements software programming applications.

Minimum Education: B.S. Computer Science, Information Systems or equivalent or 4 years relevant work experience in lieu of B.S.

DEVELOPER III

Minimum/General Experience: The Developer shall have 7+ years of experience in designing, coding, implementing, and deploying complex IT solutions. The Developer III is knowledgeable or skilled in, but not limited to, the following:

Develop user interfaces by determining design methodologies and tool sets; preparing a workflow chart and diagram using knowledge of computer and application programming capabilities, subject matter, human factors, and logic; monitoring release schedules; following project development methodology

Develop Programs by entering design requirements using computer language Validate applications by conducting tests; modifying program sequence and/or debugging codes and resolving problems Integrates applications by designing database architecture; studying and establishing connectivity with network systems, and information servers; preparing reusable component design

Completes applications development by coordinating requirements, schedules, and activities;

contributing to team meetings

Develops and delivers enterprise wide software application Supports users by developing documentation and assistance tools; Response to support and maintenance requests Researches new technologies and software products and participates in educational opportunities

Functional Responsibility: Develops detailed system program flowcharts and diagrams based on his/her analysis of system requirements and approved design specifications. Translates detailed design into computer program coded instruction, tests programs, and correct program errors to produce a product, which conforms to the approved project design specifications. This effort includes documenting programs to aid programmers in the performance of maintenance, as required, to improve overall program operating time/system efficiency, or ease of use.

Minimum Education:

Master’s Degree in Computer Science preferred or related field or 2 years relevant work experience in lieu of Masters

Bachelor of Science in Computer Science preferred or related field or 4 years relevant work experience in lieu of B.S.

DEVELOPER IV

Minimum/General Experience: 10+ years of experience in designing, coding, implementing, and deploying complex IT solutions. Proficient in, but not limited to, the following:

User interface design methodologies and tool sets including workflow chart and diagram creation using knowledge of computer and application programming capabilities, subject matter, human factors, and logic

Project Management to monitor release schedules while following project development methodology

Implementation from formal design and/or requirements documentation using computer language

Validation of applications by conducting tests; modifying program sequence and/or debugging codes and resolving problems

Integration of applications by designing database architecture; studying and establishing connectivity with network systems, and information servers; preparing reusable com- ponent design

Application development by coordinating requirements, schedules, and activities;

contributing to team meetings

Implementation of enterprise wide software application Documentation that provide users information required to successfully use applications Research of new technologies and software products

Functional Responsibility: Implements complex system application from requirements and/or technical design documentation. Translates detailed design into computer program coded instruction, tests programs, and correct program errors to produce a product, which conforms to the approved project design specifications. This effort includes documenting programs to aid programmers in the performance of maintenance, as required, to improve overall program operating time/system efficiency, or ease of use.

Minimum Education: M.S./M.A. in a technical field or 6 years relevant work experience in lieu of M.S./M.A.

FUNCTIONAL ANALYST I

Minimum/General Experience: 1+ years of relevant experience in business process re-engineering, requirements definition, and workflow analysis within a specific domain. Reviews, analyzes, and evaluates business systems and user needs. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Knowledge of relational databases and software architectures and how they may impact system requirements. The Functional Analyst I is knowledgeable in, but not limited to, the following:

Requirements, workflow and system analysis Relevant technologies (e.g. relational database, web, client-server, mobile) Process Review, Analysis and Modeling

Interfacing with executive level clients, and conducting Customer Surveys and Interviews Gap Analysis documents and Studies

Functional Responsibility: Participates in the analysis and requirements phase. Prepares various analytical documents including, but not limited to, requirements documents, best practices studies, and technical proposals.

Minimum Education: B.S./B.A. in a technical field with concentration in a specific domain (e.g.

Finance) or 6 years relevant work experience in a specific domain in lieu of B.S./B.A.

NETWORK ENGINEER

Minimum/General Experience: 3+ years of technical experience directly related to network architecture. Responsible for LAN/WAN design, implementation, and certification. The Network Engineer is knowledgeable in or capable of but not limited to the following:

Configuration/Implementation of the network environment Network architecture Design Network Communications Implementation (routers/firewalls)

Functional Responsibility: Designs, develops, troubleshoots network and network components.

Responsible for engineering of network components, network management and network analysis.

Responsible for security implementation and messaging integration.

Minimum Education: B.S. Computer Science, Information Systems or equivalent

PROGRAM MANAGER II

Minimum/General Experience: 3+ years of direct experience managing and coordinating all tasks and resources to ensure the end project deliverable(s) are met on budget on time. The Program Manager oversees multiple projects simultaneously of various sizes and complexities. The Program Manager II is knowledgeable in but not limited to the following:

Developing and managing the Project Plan Managing resources Coordinating tasks and ensuring deliverables Providing project status reports to management and customers Resolving project issues that jeopardize the success of the project

Functional Responsibility: Directly or indirectly manages all aspects of project to ensure project is delivered on time and on budget. Responsible for project coordination, project scheduling, issue resolution, issue escalation, resource management, budget management and management interface.

Minimum Education: B.S./B.A. in a technical or business field or 6 years relevant work experience in a specific domain in lieu of B.S./B.A.

PROJECT MANAGER II

Minimum/General Experience: 8+ years of direct experience managing and coordinating all tasks and resources to ensure the end project deliverable(s) are met on budget on time. The Project Manager is knowledgeable in or capable of but not limited to the following:

Developing and managing the Project Plan Managing resources Coordinating tasks and ensuring deliverables Providing project status reports to management and customers Resolving project issues that jeopardize the success of the project

Functional Responsibility: Manages all aspects of project to ensure project is delivered on time and on budget. Responsible for project coordination, project scheduling, issue resolution, issue escalation, resource management, budget management and management interface.

Minimum Education: B.S./B.A. Computer Science, Information Systems, Business Administration or equivalent or 4 years relevant work experience in lieu of B.S./B.A.

PROJECT MANAGER IV

Minimum/General Experience: 10+ years of direct project management experience managing and coordinating all tasks and resources to ensure the end project deliverable(s), meet quality standards, schedule, and budgetary constraints. The Project Manager IV is an expert in or knowledgeable of, but not limited to the following:

Determining project/program viability in alignment with organizational objectives Developing and managing project/program plans Managing and coordinate staff and budget Developing and Managing procurements and subcontracts Developing and managing communication plans for reporting structure and correspondence processes Developing and Monitoring Risk Management plans Developing and Monitoring Quality Control metrics Manage and produce EVM reports Develop and manage team dynamics and cohesiveness

Functional Responsibility: Develop and manage all aspects of a project/program to ensure deliverables meet client expectations for time, budget, and quality requirements. Responsible for project coordination, planning, execution, monitoring and controlling of the schedule, risks, budget, and quality from initiation to closure of the contract.

Minimum Education: M.S./M.B.A. with a concentration in technology and/or project management or 6 years relevant work experience in lieu of M.S. Active PMP Certification required.

QA ENGINEER I

Minimum/General Experience: 1+ years of direct experience with writing test plans and executing test scripts using software testing tools, and documenting and reporting test results.

The QA Engineer I is knowledgeable in but not limited to the following:

Executing test scripts using latest software testing tools Document and reports all findings Revalidate bug fixes Coordinate the implementation of the test environment

Develop comprehensive test plans Facilitation of status meetings

Functional Responsibility: Provides testing of software applications to ensure applications meetings stated objectives. Provides user acceptance testing, application testing, and integration testing.

Minimum Education: B.S./B.A. in a technical or business field or 4 years relevant work experience in a specific domain in lieu of B.S./B.A.

SENIOR SECURITY ENGINEER I

Minimum/General Experience: 1+ years direct relevant experience conducting IT security risk analyses/ assessments, including policy, security, and systems documentation for IT systems and enterprises.

The Senior Security Engineer I is knowledgeable or skilled in, but not limited to, the following:

Developing security documentation.

Developing computer and network security strategies and policies.

Tracking security patches and incidents.

Performing periodic scans of systems and advising administrators of vulnerable systems to ensure that systems are properly patched and protected.

Experience with network hardware and software, including experience with TCP/IP at the protocol level.

Familiarity with TCP/IP analysis tools, utilities, and network monitoring.

Reporting to the Security Engineer II

Functional Responsibility: The Senior Security Engineer I must have experience in auditing, audit practices and compliancy, technical competence in security controls, especially systems, networking and architecture. Additionally, the Senior Security Engineer I should be familiar with security regulations and standards such as the Federal Information Security Management Act (FISMA), the National Institute of Standards and Technology (NIST), and DoD Information Technology Security Certification and Accreditation Process (DITSCAP).

Minimum Education: B.A./B.S. in a related or 4 years relevant work experience in lieu of B.S./B.A.

SENIOR SECURITY ENGINEER II

Minimum/General Experience: 3+ years direct relevant experience conducting IT security risk analyses/ assessments, including policy, security, and systems documentation for IT systems and enterprises.

The Senior Security Engineer II is knowledgeable or skilled in, but not limited to, the following:

Demonstrating technical excellence in several fields of security and basic security principles should be second nature.

Developing and implementing computer and network security strategies and policies.

Coordinating computer incident response efforts, including investigation, evidence gathering, recovery assessment, and patch updates.

Performing vulnerability scans of systems.

Developing security documentation.

Proven experience with network hardware and software, including experience with

TCP/IP at the protocol level.

Proven experience with TCP/IP analysis tools, utilities, and network monitoring.

Previous experience as an Information System Security Officer (ISSO), Information System

Security Manager (ISSM), and/or Certification & Accreditation (C&A) analyst.

Serving on committees and participating in security meetings and standards forums as directed by the Senior Security Engineer III.

Supervising Senior Security Engineer I and reporting to Senior Security Engineer III

Functional Responsibility: The Senior Security Engineer II must have experience in auditing, audit practices and compliancy, technical competence in security controls, especially systems, networking and architecture. Additionally, the Senior Security Engineer II must be knowledgeable of security regulations and standards such as the Federal Information Security Management Act (FISMA), the National Institute of Standards and Technology (NIST), and DoD Information Technology Security Certification and Accreditation Process (DITSCAP). This individual should also have the ability to define enterprise security and privacy policies for an organization.

Minimum Education: B.A./B.S. in a related discipline or 4 years relevant work experience in lieu of B.S./B.A.

SENIOR SECURITY ENGINEER III

Minimum/General Experience: 7+ years direct relevant experience conducting IT security risk analyses/ assessments, including policy, security, and systems documentation for IT systems and enterprises. Must be knowledgeable and have hands on experience in security assessments (at least management level), security program design, program planning and capable of fostering client relationships.

The Security Engineer III is knowledgeable or skilled in, but not limited to, the following:

Leading/managing the security team when implementing Security Programs.

Implementing appropriate security policies and awareness for organization-wide solutions.

Providing knowledge of all facets of Internet E-commerce security, including Virtual Private

Network (VPN), Hypertext Transfer Protocol (HTTP), Secure Sockets Layer (SSL), firewalls, TCP/IP, and Intrusion Detection System (IDS).

Performing network traffic and topology assessments.

Expertise with network hardware and software, including experience with TCP/IP at the protocol level.

Expertise with TCP/IP analysis tools, utilities, and network monitoring.

Proven skills in technical writing, communicating, consulting, and problem solving in a rapidly changing technical environment.

Advising departments on current best practices related to security Previous experience as an Information System Security Officer (ISSO), Information System

Security Manager (ISSM), and/or Certification & Accreditation (C&A) analyst.

Functional Responsibility: The Security Engineer III is a highly motivated individual that must have expertise in audit, audit practices and compliance, technical competence in security controls, especially systems, networking and architecture. Additionally, the Security Engineer III must be very knowledgeable with security regulations and standards such as the Federal Information Security

Management Act (FISMA), the National Institute of Standards and Technology (NIST), and DoD Information Technology Security Certification and Accreditation Process (DITSCAP). This individual should also have the ability to define enterprise security and privacy policies, understand current risks related to particular policies, and define mitigation strategies for the identified risks. This includes working with top management, development personnel, risk staff, auditors, facilities, and security department personnel. The Security Engineer III will identify and implement security plans to ensure that all information assets are appropriately safe-guarded against accidental or unauthorized modification, destruction, or disclosure.

Minimum Education: M.A./M.S. in a related discipline 6 years relevant work experience in lieu of M.S./M.A.

SENIOR TESTER

Minimum/General Experience: 7+ years of direct experience providing leadership to a test team, with the ability to work on complex tasks and ensure project schedules and performance requirements are met while assuring error free software is delivered.

The Senior Tester is knowledgeable or skilled in, but not limited to, the following:

Lead and direct the work of others Mentor and train junior team members Interface with external groups and senior management Work independently with minimum supervision Excellent verbal and written communication skills Develop and execute comprehensive test strategies, test plans, test cases, and test scripts for both manual and automated testing Derive test cases and specifications from requirements and system specification documents Identify and prepare test data Coordinate the implementation of the test environment Document and report all findings Re-validate bug fixes Familiar with various technology concepts (e.g. Web Services, HTML, XML, Client Server) Experience with variety of testing tools (e.g. Mercury Tool Suite, Rational Tool Suite, SQL)

Functional Responsibility: Leads testing of software applications to ensure applications meet stated objectives. Plans, facilitates and provides user acceptance testing, application testing, and integration testing.

Minimum Education: B.S./B.A. in a technical discipline or 4 years relevant work experience in lieu of B.S./B.A.

SENIOR TESTER III

Minimum/General Experience: 15+ years of direct experience providing leadership to a test team, with the ability to work on complex tasks and ensure project schedules and performance requirements are met while assuring error free software is delivered.

The Senior Tester III is knowledgeable or skilled in, but not limited to, the following:

Lead and direct the work of others Mentor and train junior team members Interface with external groups and senior management Work independently with minimum supervision Excellent verbal and written communication skills Develop and execute comprehensive test strategies, test plans, test cases, and test scripts for both manual and automated testing Derive test cases and specifications from requirements and system specification documents Identify and prepare test data Coordinate the implementation of the test environment Document and report all findings Re-validate bug fixes Familiar with various technology concepts (e.g. Web Services, HTML, XML, Client

Server) Experience with Mercury Tool Suite, Rational Tool Suite, Oracle Database, and SQL

Functional Responsibility: Leads testing of software applications to ensure applications meet stated objectives. Plans, facilitates and provides user acceptance testing, application testing, and integration testing.

Minimum Education: M.S./M.A. in a technical or business field or 6 years relevant work experience in a specific domain in lieu of M.S./M.A. A certification within the Software Testing field (e.g. CSQA, CSTE)

STATISTICAL ANALYST I

Minimum/General Experience: 1+ years of direct experience with developing and using statistical models to identify correlations, data patterns, and quantitative insight. The Statistical Analyst I knowledgeable in, but not limited to, the following:

Statistical theory and models Modern statistical tools (e.g. SPSS, SAS) Correlations Regressions Data Mining

Functional Responsibility: Elicits, analyzes, communicates and validates project requirements to meet project objectives. Develops analytical frameworks based on statistical methodologies, and analyzes data that leads to the production of high quality documentation.

Minimum Education: B.S./B.A. in a statistical or mathematical field or 4 years relevant work experience in lieu of B.S./B.A.

STATISTICAL ANALYST II

Minimum/General Experience: 3+ years of direct experience with developing and using statistical models to identify correlations, data patterns, and quantitative insight. The Statistical Analyst II knowledgeable in, but not limited to, the following:

Statistical theory and models

Modern statistical tools (e.g. SPSS, SAS) Correlations Regressions Data Mining

Functional Responsibility: Elicits, analyzes, communicates and validates project requirements to meet project objectives. Develops analytical frameworks based on statistical methodologies, and analyzes data that leads to the production of high quality documentation. Provides guidance to less experienced team members.

Minimum Education: B.S./B.A. in a statistical or mathematical field or 4 years relevant work experience in lieu of B.S./B.A.

SYSTEM ARCHITECT II

Minimum/General Experience: 3+ years of relevant experience in software development and system architecture. Reviews, analyzes, and evaluates different components of system applications and how all pieces works together. Understands the advantages and disadvantages of each software component and uses that knowledge to make suggestions on how complex applications should be constructed. Creates diagrams of systems for every point of view (e.g. network, data, integrations, HW/SW). Knowledgeable about common software components including relational databases, application servers, web technologies, mobile platforms and communication protocols. The System Architect II is knowledgeable in, but not limited to, the following:

Network architectures Relational databases Web Servers Application Servers Message Brokers Communication protocols (e.g. XML, HTTP) Software languages

Functional Responsibility: Provide overall technical guidance for complex applications to ensure each component will work together to achieve the requirements.

Minimum Education: B.S./B.A. in a technical field or 4 years relevant work experience in lieu of B.S./B.A.

TECHNICAL WRITER

Minimum/General Experience: 1+ years of experience in developing a variety of technical articles, reports, and/or documentation related to information technology (IT) and business concepts. May be responsible for creating document templates. Has knowledge of commonly-used concepts, practices, and procedures within the information technology and/or business fields. Relies on instructions and pre-established guidelines to perform the functions of the job. Proficient in English language grammar, text and syntax. Skilled in business and technical writing and editing.

The Technical Writer I is knowledgeable or skilled in, but not limited to, the following:

Creating document templates and outlines

Experience in business and technical Writing Interfacing with clients, as well as business and technical teams, conducting interviews and capturing technical information for documentation

Functional Responsibility: Writing technical documentation related to information technology and business concepts.

Minimum Education: Bachelor’s Degree in English, Communications or related field or 4 years relevant work experience in lieu of B.S./B.A.

TESTER

Minimum/General Experience: 3+ years of direct experience with writing test plans and executing test scripts, and documenting and reporting test results.

The Tester is knowledgeable in or capable of but not limited to the following:

Executing test scripts Document and reports all findings Re-validate bug fixes Coordinate the implementation of the test environment Develop comprehensive test plans Facilitation of status meetings

Functional Responsibility: Provides testing of software applications to ensure applications meetings stated objectives. Provides user acceptance testing, application testing, and integration testing.

Minimum Education: B.S./B.A. Computer Science, Information Systems, or 6 years relevant work experience in a specific domain in lieu of B.S./B.A.

TRAINING MANAGER

Minimum/General Experience: 3+ years of experience in designing, planning, and implementing information technology based training programs, policies, and procedures. Researches new training techniques and suggests enhancements to existing training programs. Manages a group of training specialists. Relies on experience and judgment to plan and accomplish goals. Typically reports to an executive. Manages, participates in, and conducts technical training programs.

Defines and establishes training program objectives. Develops training programs including user guides, outlines, handouts, and course exercises. Instructs students on technology concepts and relevant information technology (IT) platforms following course outline, training handouts and course user guides. Familiar with a variety of the field's concepts, practices, and procedures. The Training Manager is knowledgeable or skilled in, but not limited to, the following:

Conducts Training courses Familiar with various technology concepts Develops customer surveys and training materials

Functional Responsibility: Manages, participates in, and conducts technical training programs. Crafts training programs including all training documentation.

Minimum Education: Bachelor’s Degree in Integrated Marketing Communications, Communications, and/or Business Administration (concentration in IT or Marketing) or equivalent or 4 years relevant work experience in lieu of B.S./B.A.

WEB DEVELOPER I

Minimum/General Experience: 1+ years of relevant experience in web design and implementation.

Knowledgeable about web technologies and web interface tools including web development languages, web scripting languages and web interface design tools. The Web Developer I is knowledgeable in, but not limited to, the following:

Web development languages (e.g. .NET, C#) Web Scripting language (e.g. HTML) Web User Interface tools (e.g. Photoshop)

Functional Responsibility: Implements web applications based on requirements and design documents

Minimum Education: B.S./B.A. in a technical field or 4 years relevant work experience in lieu of B.S./B.A.

WEB DEVELOPER II

Minimum/General Experience: 3 + years of relevant experience in web design and implementation.

Proficient in web technologies and web interface tools including web development languages, web scripting languages and web interface design tools. The Web Developer I is proficient in, but not limited to, the following:

Web development languages (e.g. .NET, C#) Web Scripting language (e.g. HTML) Web User Interface tools (e.g. Photoshop)

Functional Responsibility: Implements web applications based on requirements and design documents

Minimum Education: B.S./B.A. in a technical field or 4 years relevant work experience in lieu of B.S./B.A.

Experience & Degree Substitution Equivalencies

Standard Qualifications Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High School

Analyst I Bachelors 3 0 1 3 5 7

Analyst II Bachelors 5 1 3 5 7 9

Analyst IV Masters 10 8 10 12 14 16

Customer Support Analyst Bachelors 3 0 1 3 5 7

Data Architect III Bachelors 5 1 3 5 7 9

Database Engineer I Bachelors 1 0 0 1 3 5

Database Engineer II Bachelors 3 0 1 3 5 7

Developer I Bachelors 3 0 1 3 5 7

Developer III Masters 7 5 7 9 11 13

Developer IV Masters 10 8 10 12 14 16

Functional Analyst I Bachelors 1 0 0 1 3 5

Network Engineer Bachelors 3 0 1 3 5 7

Program Manager II Bachelors 3 0 1 3 5 7

Project Manager II Bachelors 8 4 6 8 10 12

Project Manager IV Masters 10 8 10 12 14 16

QA Engineer I Bachelors 1 0 0 1 3 5

Senior Security Engineer I Bachelors 1 0 0 1 3 5

Senior Security Engineer II Bachelors 3 0 1 3 5 7

Senior Security Engineer III Masters 7 5 7 9 11 13

Senior Tester Bachelors 7 3 5 7 9 11

Senior Tester III Masters 15 13 15 17 19 21

Statistical Analyst I Bachelors 1 0 0 1 3 5

Statistical Analyst II Bachelors 3 0 1 3 5 7

System Architect II Bachelors 3 0 1 3 5 7

Technical Writer Bachelors 1 0 0 1 3 5

Tester Bachelors 3 0 1 3 5 7

Training Manager Bachelors 3 0 1 3 5 7

Web Developer I Bachelors 1 0 0 1 3 5

Web Developer II Bachelors 3 0 1 3 5 7

Labor Category Descriptions

SIN 541611

ADMINISTRATIVE ASSISTANT I

Minimum/General Experience: Duties include general clerical, receptionist and project-based work.

Project a professional company image through in-person and phone interaction. Requires professional etiquette in all aspects of administrative support.

The Administrative Assistant I is knowledgeable or skilled in, but not limited to, the following:

Create and modify documents using Microsoft Office.

Perform general clerical duties to include but not limited to photocopying, faxing, mailing, and filing.

Maintain filing and/or document management system.

Coordinate and maintain meeting minutes, contact lists, meeting schedules, correspondence, faxes, and filing.

Setup and coordinate meetings and conferences.

Maintain and distribute status reports.

Support staff in assigned project-based work.

Other duties as assigned.

Functional Responsibility: Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills and the ability to type 50 wpm. Exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service.

Minimum Education: Associates degree and 2 years of relevant work experience providing support to a department or Project Manager. 4 years of total work experience providing support to a department or Project Manager is acceptable in lieu of Associates degree.

ANALYST I

Minimum/General Experience: The Analyst I is knowledgeable in or capable of but not limited to the following:

Requirements and workflow analysis Meeting facilitation Familiar with some technology concepts Relies on limited experience and judgment to plan and accomplish goals Customer Surveys and Interviews Provides program management, program oversight, project management, and program integration support.

Functional Responsibility: Participates in the analysis and requirements phase. Assists in the development of various analytical documents including but not limited to Requirements Documents, Best Practices studies and Statements of Work.

Minimum Education: B.S./B.A. and 1year or experience or 4 years relevant work experience in lieu of B.S/B.A.

ANALYST II

Minimum/General Experience: The Analyst II is knowledgeable in or capable of, but not limited to, the following:

Requirements and workflow analysis Meeting facilitation and coordination Familiar with technology concepts Relies on experience and judgment to plan and accomplish goals Customer Surveys and Interviews Provides program management, program oversight, project management, and program integration support.

Works independently with minimal supervision

Functional Responsibility: Participates in the analysis and requirements phase. Develops various analytical documents including, but not limited to, Requirements Documents, Best Practices studies and Statements of Work.

Minimum Education: B.S./B.A. or an additional 4 years of relevant experience in lieu of B.S./B.A.

and 3 years of relevant experience in business process analysis, review and improvements, requirements definition and workflow analysis.

CONSULTANT I

Minimum/General Experience: The Consultant I is knowledgeable in or capable of but not limited to the following:

Plans, schedules, and controls phases of projects using established processes.

Requirements and workflow analysis Supports project objectives and helps assess the impact of industry trends, policy, or standard methodologies.

Process Review, Analysis and Modeling General experience working in areas such as, but not limited to strategic and business planning, systems alignment, performance measures and indicators, process and productivity improvement

Work.

Minimum Education: B.S./B.A. and 3 years of relevant experience in business, finance or technology or 6 years of relevant experience in business, finance or technology in lieu of B.S/B.A.

CONSULTANT II

Minimum/General Experience: The Consultant II is knowledgeable in or capable of but not limited to the following:

Evaluates options in the context of project objectives and contributes to the implementation of strategic direction.

Supports project objectives…