MAS - Wholepoint Systems, LLC - 47QTCA22D00DS

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system.

The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: Multiple Award Schedule (MAS) and Federal Supply Schedule Federal Supply MAS Schedule – IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

CONTRACT NUMBER: 47QTCA22D00DS

CONTRACT PERIOD: Sept. 29, 2022 through Sept. 28, 2027

For more information on ordering from Federal Supply go to this website: www.gsa.gov/schedules

CONTRACTOR: WholePoint Systems, LLC 1760 Reston Pkwy Ste 300

Reston, VA 20190 - 3359:

Phone number: 571-933-8509 E-Mail: Brockhazen@wholepointsystems.com

CONTRACTOR’S ADMINISTRATION SOURCE:

WholePoint Systems, LLC

1760 Reston Pkwy Ste 300 Reston, VA 20190 – 3359

Phone number: 571-933-850 E-Mail: Brockhazen@wholepointsystems.com

BUSINESS SIZE: Small Business

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN

54151S

DESCRIPTION

IT Professional Services

1c. HOURLY RATES (Services only)

SIN Labor Category GSA PRICE

554151S Jr. Level Systems Engineer $79.98

554151S Mid Level Systems Engineer $103.98

54151S Sr. Systems Engineer $135.97

54151S SME Systems Engineer/Architect $167.97

54151S Jr. Level Systems Engineer (remote) $74.24

54151S Mid Level Systems Engineer (remote) $95.98

54151S Sr. Systems Engineer (remote) $127.98

54151S SME Systems Engineer/Architect (remote) $159.97

54151S Jr. Level Systems Administrator $71.99

54151S Mid Level Systems Administrator $87.98

54151S Sr. Systems Administrator $119.98

54151S SME Systems Administrator $151.97

54151S Jr. Level Systems Administrator (remote) $63.99

54151S Mid Level Systems Administrator (remote) $79.98

54151S Sr. Systems Administrator (remote) $111.98

54151S SME Systems Administrator (remote) $143.97

54151S Jr. Project Manager $71.99

54151S Mid Level Project Manager $95.98

54151S Sr. Project Manager $135.97

54151S SME Project Manager $199.96

54151S Jr. Project Manager (remote) $63.99

54151S Mid Level Project Manager (remote) $87.98

54151S Sr. Project Manager (remote) $127.98

54151S SME Project Manager (remote) $191.96

54151S Product Specialist - Jr. Level Engineer $109.98

54151S Product Specialist - Mid Level Engineer $159.97

54151S Product Specialist - Sr. Systems Engineer $189.96

54151S Product Specialist - SME Systems Engineer/Architect $279.95

54151S Product Specialist - Jr. Level Systems Engineer (remote) $99.98

54151S Product Specialist - Mid Level Systems Engineer (remote)

$139.97

54151S Product Specialist - Sr. Systems Engineer (remote) $169.97

54151S Product Specialist - SME Systems Engineer/Architect (remote)

$259.95

2. MAXIMUM ORDER*: $ 500,000

NOTE TO ORDERING ACTIVITIES: *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order.

A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Lower 48, Alaska, Hawaii and Puerto Rico________________

5. POINT(S) OF PRODUCTION: N/A (Services Only)

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist.

For calculation of the GSA Schedule price see Page 1A.

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: None

9.a Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9.b Government Purchase Cards are not accepted above the micro-purchase threshold. Contact contractor for limit.

10. FOREIGN ITEMS: None

11a. TIME OF DELIVERY: N/A (Services Only)

11b. EXPEDITED DELIVERY: N/A (Services Only)

11c. OVERNIGHT AND 2-DAY DELIVERY: N/A (Services Only)

11d. URGENT REQUIRMENTS: N/A (Services Only)

12. FOB POINT: Destination

13a. ORDERING ADDRESS: Same as contractor

13b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services.

The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

14. PAYMENT ADDRESS: Same as contractor

15. WARRANTY PROVISION: N/A for services

16. EXPORT PACKING CHARGES: N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: N/A

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS

AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g.

recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 Compliance for Electronic and Information Technology (EIT): N/A

25. UEI NUMBER: G2UKWT5AL7E1

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

DATABASE: Contractor has an Active Registration in the SAM database.

LABOR CATEGORY DESCRIPTIONS

SIN 54151S

Commercial Job Title: Junior Level Systems Engineer Minimum/General Experience: 2 years of experience Functional Responsibility: Help develop and manage systems and infrastructure. Responsibilities include installing and configuring systems, ensuring infrastructure availability, monitoring, and troubleshooting operating systems, software, hardware, and other computer infrastructure. Provide support to supervisors throughout the design and development phase, make calculations and prepare plans for projects, and oversee and provide reports on progress and issues that arise during the project lifecycle. Collaborate with IT staff, finding ways to increase system efficiency. Willingness to learn new things, organization, problem solving, and computer proficiency. Minimum Education:

Bachelor’s Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related field preferred. Four years of experience may be equivalent to Bachelor’s Degree.

Commercial Job Title: Mid-Level Systems Engineer Minimum/General Experience: 4 years of experience Functional Responsibility: Participate in systems engineering analyses designs, integration and requirements development activities for complex systems, usually as part of a team. Guide users in formulating requirements, advise on alternative approaches, and conduct feasibility studies.

Seamlessly incorporate new plan, design and systems into ongoing operations and develop associated technical documentation. Develop SOPs and end-to-end components and data flow diagrams, produce systems engineering and architecture products.

Minimum Education: Bachelor's Degree in Systems Engineering, Computer Science/Engineering, Electrical Engineering or related discipline preferred. Six years of experience may be equivalent to Bachelor’s degree. Product specialization is a plus.

Commercial Job Title: Senior Systems Engineer Minimum/General Experience: 6 years of experience Functional Responsibility: Ensure the stability, integrity, and efficient operation of the in- house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.

Role is responsible for resolving escalated service issues, coaching other engineers to resolutions, and engineering and implementing complex projects.

Minimum Education: Bachelor's Degree in Systems Engineering, Computer Science/Engineering, Electrical Engineering or related discipline. Master’s Degree in systems engineering, computer science, or electrical engineering or related discipline preferred.

Commercial Job Title: SME Systems Engineer/Architect Minimum/General Experience: 8 years of experience Functional Responsibility: Using a holistic approach, design, develop, evaluate and modify end-to-end systems and systems-oriented products through their entire life cycle. Generate quantifiable requirements based on customer description, system planning and design, and acquisition logistics.

Translate high level product development strategies into system requirement specifications and work with other engineering disciplines to develop lower level detailed implementation requirements. Establish and coordinate development of standards, practices, and procedures as related to the overall product development. Participate in design reviews of components (hardware and software) to ensure applicability to the current system and traceability of requirements through compliance verification and validation. Generate system level requirements verification procedures and customer acceptance test procedures.

Minimum Education: Bachelor's Degree in Systems Engineering, Computer Science/Engineering, Electrical Engineering or related discipline. Master’s Degree in systems engineering, computer science, or electrical engineering or related discipline preferred.

Commercial Job Title: Junior Systems Administrator Minimum/General Experience: 2 years of experience Functional Responsibility: Administer and maintain systems support for software, hardware and servers: test, troubleshoot, diagnose, and resolve problems. Diagnose and correct computer systems issues. Provide hands-on systems administration support, system maintenance and operations support. Recommend software and hardware enhancements. Build, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades.

Provide timely technical support for users and work with them to solve existing problems.

Minimum Education: Bachelor’s Degree in Information Technology, Computer Science, Business or related field is preferred. Any product specialization and certifications are a plus.

Commercial Job Title: Mid-level Systems Administrator Minimum/General Experience: 4 years of experience Functional Responsibility: Ensure proper computer/network operations so that internal clients can accomplish organizational tasks. Responsible for providing support for implementation, troubleshooting and maintenance of IT Systems. Manage the IT system infrastructure and any processes related to these systems. Will also provide day to day operations, monitoring and problem resolution for all of the client, server, storage, network devices, mobile devices, etc. responsible for optimizing system operations and resource utilization and performing system capacity analysis and planning.

Minimum Education: Bachelor’s Degree in Information Technology, Computer Science, Business or related field is preferred. 6 years of experience Some product specializations and certifications are preferred.

Commercial Job Title: Senior Systems Administrator Minimum/General Experience: 6 years of experience Functional Responsibility: Responsibilities include supervising a team, monitoring system performance and configuring new software and hardware. Work as a team lead to diagnose and recover from hardware or software failures, and coordinate and communicate with internal clients. Develop security monitoring and other tools to ensure the integrity and availability of applications, server resources, reviewing system and application logs. Work with application development team and other systems engineers to make improvements to current infrastructure.

Assist project teams with technical issues during development efforts in evolving, testing, and rolling-out new products and services, then transitioning the site or product to post launch operations activities throughout the life of the product or service.

Minimum Education: Bachelor’s Degree in Information Technology, Computer Science, Business or related field is required. Some product specializations and certifications are preferred. Must have hands-on experience with various operating systems.

Commercial Job Title: SME Systems Administrator Minimum/General Experience: 8 years of experience Functional Responsibility: Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related ITEMS UFS infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling mission success. Develop technical solutions to complex problems which require the regular use of ingenuity and creativity. Apply extensive technical expertise, and have full knowledge of other related disciplines. Exercise considerable latitude in determining technical objectives and approaches to assignment. Review completed work from a relatively long-term perspective, for desired results. Guide the successful completion of major programs and function in a project leadership role. Interact with senior client leadership and team members on significant technical matters often requiring coordination between organizations.

Minimum Education: Bachelor’s degree in Computer Science, Engineering, Business or related field is required. Master’s Degree in a similar discipline as above is preferred. Provide product specialization.

Commercial Job Title: Junior Project Manager Minimum/General Experience: 2 years of experience Functional Responsibility: Management-support associate responsible for project administration and support. Duties include resource planning, developing schedules, documentation, time estimation, and activity sequencing. Under the direction of the program manager or project director, oversee the completion of project tasks and monitor adherence to perpetual project management process standards. Make provisions for the progress of the project, follow-up on open items and track issues. Responsible for the flow of information from the project owner to the team regarding the project. Update information on the project management development, tools, and regulations.

Apply knowledge of best practices for project administration including resource allocation, task planning and progress reporting.

Minimum Education: Bachelor’s degree in Computer Science, Business or related field is preferred. Any product specialization and/or certification is a plus.

Commercial Job Title: Mid-Level Project Manager Minimum/General Experience: 4 years of experience Functional Responsibility: Assume responsibility for project results. Resolve issues and solve problems throughout project life cycle. Use tools and methods to plan and coordinate the work of an individual or a group or team throughout all project management phases. Create budget and revenue estimates, and manage project resources and their costs. Analyze and manage project risks.

Implement and manage changes. Track project performance using appropriate metrics, tools, and techniques.

Minimum Education: Bachelor’s degree in Computer Science, Business or relevant field is preferred. Product specialization and/or certification is preferred. Certification such as Project Management Professional (PMP), Certified Professional in Management (CPM), or International Project Management Association (IPMA) is helpful.

Commercial Job Title: Senior Project Manager Minimum/General Experience: 6 years of experience Functional Responsibility: Lead a project team within an organization through planning, organizing and controlling a project from start to finish, establishing quality objectives. Develop and deliver a project management program encompassing all the details of a project to the team members. Be the escalation point, be a key point of contact for stakeholders on projects. Develop and execute an efficient internal communication strategy for ensuring communication with all levels of management within the team. Simultaneously, manage multiple projects individually and as a team. Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently. Maintain a strong understanding of business strategies, goals and missions.

Minimum Education: Bachelor’s degree in Computer Science, Business or related field is required. PMP or related certification required is preferred. Master’s Degree preferred.

Commercial Job Title: SME Project Manager Minimum/General Experience: 9 years of experience Functional Responsibility: Ensure the facts and details are correct so that the project's/program's deliverable(s) will meet the needs of the stakeholders, legislation, policies, standards, and best practices. Fill knowledge gaps to take a team from good to great. Take a technical concept and makes it easier to understand. Makes recommendations for technology infrastructure, software and equipment to support goals. Support the definition of processes and policies, supply business rules and procedures, and communicate the contexts in which the rules, processes and policies are applied. Provide input for the design and construction of test cases and scenarios and may also validate executed test results. Test the product(s) or service(s) towards the end of the project/program (user acceptance testing), using and evaluating it for accuracy and usability, providing feedback to the project team. Deliver business value by advising on a project's overall strategic value, looking at the marketplace, looking at customers and their industry, and guiding a project manager and team in the right direction.

Minimum Education: Bachelor’s degree in a technical area of study required. Masters’ degree in a related discipline is preferred. Provide some product, system or application specialization.

Commercial Job Title: Product Specialist - Jr. Level Engineer Minimum/General Experience: 3 years of experience Functional Responsibility: Advanced proficiency with a specific COTS product or product suite e.g., ServiceNow, Splunk, AWS, Azure, Google, etc. Highly developed knowledge used to enhance installation, configuration, and troubleshooting of system infrastructure. Provide support to higher level systems engineers and collaborative guidance to IT staff. Maintain assistance throughout design and development, monitor progress, oversee reporting and resolving of issues.

Minimum Education: Bachelor’s Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related field preferred. Must have specialization and certification for specific COTS product or product suite. Four years of experience may be equivalent to Bachelor’s degree.

Commercial Job Title: Product Specialist - Mid-Level Engineer Minimum/General Experience: 5 years of experience Functional Responsibility: Highly advanced proficiency with a specific COTS product or product suite e.g., ServiceNow, Splunk, AWS, Azure, Google, etc. Expertise will be used for systems engineering analyses designs, integration and requirements development. Advise on alternative approaches, and conduct feasibility studies. Assess day-to-day technical issues and develop practical solutions to ensure compliance with technical requirements while meeting project schedule requirements. Must have the ability to work effectively with clients, peers, and team members and possess excellent interpersonal skills, including conflict resolution, negotiation skills and ability to articulate ideas and solutions concisely.

Minimum Education: Bachelor's Degree in Systems Engineering, Computer Science/Engineering, Electrical Engineering or related discipline preferred. Must have specialization and certification for specific COTS product or product suite. Six years of experience may be equivalent to Bachelor’s degree.

Commercial Job Title: Product Specialist - Sr. Systems Engineer Minimum/General Experience: 7 years of experience Functional Responsibility: Expert proficiency with a specific COTS product or product suite e.g., ServiceNow, Splunk, AWS, Azure, Google, etc. Using product expertise ensure the stability, integrity, and efficient operation of system installation which supports core organizational functions.

Role is responsible for resolving escalated implementation, system and service issues, coaching other engineers to resolutions, and engineering and implementing complex projects. Minimum Education: Bachelor's Degree in Systems Engineering, Computer Science/Engineering, Electrical Engineering or related discipline. Must have specialization and certification for specific COTS product or product suite. Master’s Degree in systems engineering, computer science, or electrical engineering or related discipline preferred.

Commercial Job Title: Product Specialist - SME Systems Engineer/Architect Minimum/General Experience: 9 years of experience.

Functional Responsibility: High expertise with a specific COTS product or product suite e.g., ServiceNow, Splunk, AWS, Azure, Google, etc. Review functional and technical designs to identify areas of risk and/or missing requirements. Create solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architects. Work closely with technical team lead(s) to architect solutions for specific design and development at both infrastructure and application levels. Actively engage and lead technical discussions with engineers and clients. Remove technical obstacles and barriers to successful delivery; act as tie breaker on design decisions.

Minimum Education: Bachelor's Degree in Systems Engineering, Computer Science/Engineering, Electrical Engineering or related discipline. Must have specialization and certification for specific COTS product or product suite. Master’s Degree in systems engineering, computer science, or electrical engineering or related discipline preferred.