MAS - Digitek Software Inc. - 47QTCA22D00DC

Multiple Award Schedule (MAS)

FSC Large and Subgroup: Information Technology, IT Services

FSC Class(es)/ Product Code(s): DA01

Contract Number: 47QTCA22D00DC

For more information on ordering from Federal Supply Schedules go to the GSA

Schedules page at GSA.gov.

Contract Period: September 20, 2022 through September 19, 2027

Contractor:

DIGITEK SOFTWARE, INC

650 Radio Dr

Lewis Center, Ohio 43035-7111

Business Size: Small business

Telephone: 614-764-8875

FAX Number: 614-792-5840

Web Site: www.digiteksoftware.com

E-mail: pankaj@digiteksoftware.com

Contract Administration: Pankaj Oza

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to item descriptions and awarded price(s):

54151S: IT Professional Services

OLM: Order Level Materials

1b. Identification of the lowest priced service: Help Desk Specialist - $35.89

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: GSAAdvantage.gov.

http://www.digiteksoftware.com/ mailto:pankaj@digiteksoftware.com

1c.

SERVICE DESCRIPTION DEGREE EXPERIENCE

Data Analyst I

Under general direction, verifies and maintains accurate data in the master and control files of a data base in a user environment. Identifies, researches and analyzes data errors or inconsistencies within a data base system. Determines appropriate corrective actions. May discuss problems and solutions with data base users. Updates master and control files as needed. Generates and reviews system reports.

Responds to requests for reports or information. Maintains documentation on system files and reports. May recommend data base improvements or coordinate system modifications with the appropriate personnel.

Bachelors Degree

3 Yrs exp

Data Analyst II

Under minimal direction, creates design of data tables in the master and control files of a database in a user environment.

Analyzes data requirements of business and develops strategies to eliminate inconsistencies within a database system. Recommends business solutions based on customer requirements and industry trends. Leads, plans, schedules, and controls complex projects and activities with customers, support groups, and vendors on concurrent projects. Applies extensive knowledge of the customer's business and industry to develop project specifications. Leads the training of customers and peers.

5 Yrs Exp

Database Administrator

Under minimal direction, In addition to Database Administrator I related functions manages the development of database projects. Provides daily supervision and direction to support staff. Performs database backup, restore, granting of user rights and performance improvement tasks. Reviews system and programming designs to ensure efficient use of database resources.

6 Yrs Exp

ERP Consultant

Working under minimal supervision, performs evaluation, customizations and implementation tasks for Enterprise Resource Planning (ERP) software using broad industry experience, including industry best practices and extensive ERP software knowledge. Leads parts of the project and creates project methodology as needed. Provides knowledge of multiple functional areas or other areas of expertise* with hands-on experience in multiple ERP software modules and has the ability to transfer knowledge and skill. Accomplished at several professional level roles, both functional and technical, and knowledgeable about applying technology to business operations in multiple industries. Applies industry best practices, ERP software knowledge, and experience to lead overall business requirements gathering sessions and makes overall business process recommendations. Develops or executes functional and technical specifications, modifications, enhancements and testing for complex interfaces, module integration, system extensions, and reporting systems. Executes project plan tasks and other duties as assigned. Provides regular status on tasks and issues. Coordinates resources and occasionally assumes project management responsibilities.

Help Desk Specialist

Serves as the initial point-of-contact for troubleshooting hardware/software, PC, and printer problems. Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under current contract or predecessors.

Associates

2 YrsExp

Programmer Analyst I

Under immediate direction, performs assigned portions of design, programming, and documentation for all IT or ADP systems. Participates in assigned phases of software development with emphasis on the programming, testing acceptance phases. Supports the preparation of technical reports and related documentation. Responsible for specific aspects of assigned projects.

3 Yrs exp

Analyst II

Under general direction, performs assigned portions of design, programming, and documentation for all IT or ADP systems. Participates in assigned phases of software development with emphasis on the programming, testing acceptance phases. Supports the preparation of technical reports and related documentation. Responsible for specific aspects of assigned projects.

4 Yrs Exp

Analyst III

Under limited direction, performs assigned portions of design, programming, and documentation for all IT or ADP systems. Participates in assigned phases of software development with emphasis on the programming, testing acceptance phases. Supports the preparation of technical reports and related documentation. Responsible for specific aspects of assigned projects. Handles more complex coding and development tasks.

6Yrs Exp

Analyst IV

Under minimal direction, performs assigned portions of design, programming, and documentation for all IT or ADP systems. Participates in assigned phases of software development with emphasis on the programming, testing acceptance phases. Prepares technical reports and related documentation. May be responsible for completion of a phase of a project. Provides guidance and training to less experienced programmers. Reviews code and helps junior programmer in the team

8 Yrs Exp

IT Project Manager I (Project Lead I)

Responsible for coordinating, defining, staffing, and managing one or multiple projects. Works across the business, management, Quality Assurance and Testing, Systems Analyst, Software Development, and Technical Writing teams to ensure the delivery of a high quality software application. Primary technical point of contact with higher-level Project Manager(s) and/or Program Manager and various technical personnel on project. Develops project schedules, coordinates project status meetings, manages resources in all phases of software development lifecycle.

Works with the project business owner to oversee delivery performance, ensure delivery quality and report schedule, cost, and execution performance.

5 Yrx Exp

IT Project Manager II (Project Lead II)

Directs the performance of a variety of highly technical projects which may be organized by technology, program or client. Oversees the technology development and/or application, and resource allocation within program client base. Project areas typically include engineering, integration, test, systems analysis, quality assurance, etc. Responsible for the quality and timely delivery of all contractual items.

Operates within client guidance, contractual limitations, and Company business and policy directives. Serves as focal point of contact with client regarding program activities.

Ensures that all required resources are available for program implementation. Maintains the development and execution of business opportunities based on broad, general guidance.

Confers with junior project manager to provide technical advice and to assist with problem resolution.

9 Yrs Exp

Quality Assurance Under limited direction, involved within the Software Bachelors 5 Yrs Exp

Analyst Development Lifecycle to test software applications and ensure that they meet specifications. Involved in design, development and execution of test cases, test reports, test plans, test schedules and procedures. Gathers and analyzes quality statistics and documents findings for management.

Systems Analyst

Experienced in identifying and assessing requirements for new or modified information systems Performs detailed systems analysis, interprets written specifications, and conducts module and integration testing. Performs analysis of computer systems.

Senior Consultant/Architect

Responsible for all or part of the systems and/or business intelligence architecture, analysis and/or design.

Responsibilities may include object modelling, performance, database/architecture design, operation and maintenance, availability, sustainability and stability of the system/architecture etc.

7 Yrs Exp

IT Technical Writer

Independently prepares various system documentation, user manuals, help menus, installation guides that includes text material as well as flow charts and diagrams to convey the technical information in simple English. Interacts with users and subject matter experts to gather the documentation requirements and incorporate them in the respective technical and user documentation

6 Yrs Exp

2. Maximum Order: 54151S: $500k; OLM: $250k

3. Minimum Order: $200.00

4. Geographic Coverage (delivery Area): 50 United States; DC; Territories

5. Point(s) of production (city, county, and state or foreign country): N/A

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: 1% single task orders between $250,000 - $500,000

8. Prompt payment terms: ½% - 10 days from receipt of invoice or date of acceptance, whichever is later. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): Specified on the Task Order

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address

14. Warranty provision.: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found

(e.g. contactor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/. Section 508 compliance is in process.

23. UEI number: W5NHDAFNDXL7

24. Notification regarding registration in System for Award Management (SAM) database:

Registered http://www.section508.gov/

CUSTOMER INFORMATION: