Federal Supply Schedule 47QTCA22D00CV

Multiple Award Schedule Federal Supply Group:

Professional Services

General Service Administration

Federal Supply Service Authorized

Federal Supply Schedule Price List

Contract Number:

47QTCA22D00CV

Contract Period:

September 6, 2022 through September 5, 2027

Contact for Contract Administration:

Marc Caposino, CEO

415-298-1528 571-786-2393 marc@fuselabcreative.com

Tel:

Fax:

Email:

Business size/ Classification:

Small Business/Small Disadvantaged Business

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic order are available through GSA Advantage.

A menu-driven database system. The Internet address for GSA Advantage is GSAAdvantage.gov.

01. Awarded Special Item Numbers A

Large Sub-category SIN PSC SIN Title

Information Technology 54151S R701 Information Technology Professional Services

Information Technology OLM 0000 Order-Level Materials (OLM)

01. Lowest Priced Model Number:

Not Applicable B

01. Hourly Rates: See Page 5 for Hourly Rates C

02. Maximum Order: $500,000.00

03. Minimum Order: $100.00

04. Geographic Coverage: Worldwide

05. Point(s) of Production: McLean, VA

06. Discount from List: Prices shown in the price list are net with all discounts deducted.

07. Volume Discounts: 1% discount on orders at $500,000.00 or greater

08. Prompt Payment Terms: Net 30 Days

Multiple Award Schedule 1 ― 13 2022

ⒻⓁⒸ All Right Reserved.

09. Foreign items None

10. Time of delivery Negotiated at the task order level A

10. Expedited Delivery Contact Contractor B

10. Overnight and 2-day delivery Contact Contractor C

10. Urgent Requirements Contact Contractor D

11. F.O.B. point(s) Destination

12. Ordering address 1751 Pinnacle Dr., Suite 600 #7 McLean, VA 22102

A

12. Ordering procedures

For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA's) are found in Federal Acquisition Regulation

(FAR) 8.405-3.

B

13. Payment Address 4401 Oxford Street, #476, Garrett Park, MD 20896

14. Warranty Provision Fuselab warrants that the items delivered hereunder are merchantable and fit for the particular purpose described in this contract.

Multiple Award Schedule 3 ― 13 2022

15. Export Packing Charges: Not Applicable

16. Terms and Conditions of Government Purchase Card Acceptance

Not Applicable

17. Terms and Conditions of Rental, Maintenance, and Repair

Not Applicable

18. Terms and Conditions of Installation Not Applicable

19. Terms and Conditions of Repair Parts Not Applicable A

19. Terms and Conditions for Any Other Services

Not Applicable B

20. List of Service and Distribution Points Not Applicable

21. List of Participating Dealers Not Applicable

22. Preventive Maintenance Not Applicable

23. Special Attributes Not Applicable A

23. Section 508 Compliance Not Applicable B

23. Data Universal Number System (DUNS) Number

080699521 B

Notification Regarding Registration in System for Award Management (SAM) Database: Fuselab Creative has an active SAM registration.

Multiple Award Schedule 4 ― 13 2022

SIN/SIN Proposed* Service Proposed (eg Job Title/Task)* Price Offered to GSA (including IFF)

54151S Program Manager I $236.98

54151S Program Manager II $251.79

54151S SME I $236.98

54151S SME II $251.79

54151S Program Manager I $207.36

54151S Program Manager II $222.17

54151S Engineer I $177.73

54151S Engineer II $192.54

54151S Consultant I $148.11

54151S Consultant II $162.92

54151S Developer I $118.49

54151S Developer II $133.30

54151S Analyst I $88.87

54151S Analyst II $103.68

54151S Service Desk Technician I $59.24

54151S Service Desk Technician II $74.06

54151S Administrative Asst. $74.06

54151S Technical Writer/Editor I $93.80

54151S Technical Writer/Editor II $118.49

Multiple Award Schedule 5 ― 13 2022

1 / 10 Labor Categories and Experience

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Program Manager I

Description

Assists higher level program/project manager in directing the project life cycle by assisting in development of comprehensive project plans to include both long and short-range goals and milestones. Identifies, acquires, and utilizes company resources to achieve project technical objectives.

Manages a portfolio usually within a matrix organization, monitoring and encouraging functional organizations to complete milestones within specific budgets and schedules. May on occasion interface with external customers as well as top management for the purpose of communicating status of project throughout life cycle. Requires Bachelor’s degree or equivalent, and a minimum of ten years of experience. Certifications such as PMP, Six Sigma, and Scrum Master are highly desired.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Program Manager II

Description

Responsible for planning, organizing and managing a project, or series of smaller projects or a definable piece of a larger program for successful completion and performance consistent with contractual agreements. Directs and supervises all support resources for the performance of project assignments and activities. Manages the technical direction of a project through the design, implementation, and testing in accordance with project objectives.

Also responsible for acquiring follow-on business associated with assigned projects and for supporting new business development by leading or assisting with proposals. Projects managed are typically of moderate technical complexity. Requires Bachelor’s degree or equivalent, and ten to fifteen years of related (technical environment) experience. Prior project management experience. Certifications such as PMP, Six Sigma, and Scrum Master are highly desired.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task

SME I

Description

Has at least a bachelor’s level degree in at least one of the following areas of study business, communications, design, engineering, management sciences, computer science, information systems, social science, education, human resources development, and psychology or other related analytical, scientific, or technical disciplines or other related disciplines. Experience must equal ten years or more of specific SME project and/or job experience. (see next page)

Multiple Award Schedule 4 ― 13 2022

2/ 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task

SME I

Description

These personnel are experts in functional domains such as technical disciplines including computer security, digital design and code development, and/or network engineering. They will have some experience as consultants or thought leaders on projects and have some level of experience as a project manager or team lead. Subject Matter Experts prepare and deliver presentations to colleagues, subordinates, and government representatives. Assures the proper use of current or requested programming, testing and documentation techniques. They produce and/or review substantive and/or complex documentation reflecting detailed knowledge of areas as identified in the statement of work.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task

SME II

Description

Has master’s level degree/degrees in business, communications, design, engineering, management sciences, computer science, information systems, social science, education, human resources development, and psychology or other related analytical, scientific, or technical disciplines or other related disciplines. Experience must be at 15 or more years’ and be able to show several recent examples of senior SME work for government projects in the area to digital product design and development.

Relevant experience includes, but is not limited to, experience in supporting projects of all sizes and requirement related to the individual’s subject matter expertise. These senior personnel are renowned experts in either functional domains such as training, finance, personnel, technical disciplines including digital design, and code languages such as html, CSS, Python, Java scripting and jQuery, computer security and/or cyber security protocols, and network engineering. They all have extensive experience in advising teams on technical issues and current advances in technical fields related to digital design and development. Subject Matter Experts prepare and deliver presentations to colleagues, subordinates, and government representatives. Assures the proper use of current or requested testing and documentation techniques. Subject Matter Experts produce and/or review substantive and/or complex documentation reflecting detailed knowledge of areas as identified in the statement of work.

Multiple Award Schedule 5 ― 13 2022

3 / 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Project Manager I

Description

Five years of progressive technical and/or managerial experience in information resources management.

Four years in supervising and managing substantive digital project design and development projects.

Two years managing large and complex design development projects involving many people and multiple teams under the supervision of a Project Manager II or a Program Manager II.

Responsible for helping the team follow the Scrum process. Responsible for helping manage scope, schedule, cost, quality and helps the team in addressing roadblocks under the supervision of senior technical staff and/or a Project Manager II. Also, works with the Product Owner and team to help organize and address product backlog. May provide support on developing user stories and Scrum practices. Helps in the development of sprint planning, daily standups, and sprint retrospectives. May help integrate Scrum into the corporate culture. Is typically responsible for schedule adherence and deadline management. Supports Project Manager II with documentation, task management, product delivery and billing.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Program Manager II

Description

Ten years of experience, of which at least seven years must be specialized. Specialized experience includes: project development from inception to deployment, expertise in the management and control of funds and resources using complex reporting mechanisms and demonstrated capability in managing multitask contracts and/or subcontracts of various types and complexity.

Serves as the project manager for a large, complex task orders (or a group of task orders affecting the same common/standard/migration system) and assists the Program Manager in working with the Government CO, the contract level COR, the task order level COR(s), Government management personnel and customer agency representatives. Responsible management of specific task order(s), ensuring that the technical solutions and schedules meet the client’s expectations outlined in the order and are completed implemented according to the agreed to schedule/deadlines. Is a Scrum Master, leading and/or setting up the Scrum process for all technical groups. Responsible for removing team roadblocks and consults on implementation of solutions. Works with the Product Owner and team to organize and address product backlog. Is the last level of approval for user stories, wireframes, content taxonomy, and UI design and design transfer protocols with the development team. Leads all major Sprint planning, daily standups, and Sprint retrospectives, both internally and with the client or government staff. Leads and organizes backlog of grooming sessions and Sprint demonstrations to help in the training of junior staff and to create internal documentation and best practices for the team for the future.

Multiple Award Schedule 6 ― 13 2022

4/ 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Engineer I

Description

Requires skills and expertise that are normally obtained only after the individual has worked several years on a variety of projects and has become familiar with a range of tools and techniques. Operates at the system level and has expertise and skills that apply across the full system life cycle from requirements through database design and implementation. Often has solid system design and development skills as well as database-related skills. However, the Database Engineer’s focus is database-centric, based on the understanding that the heart of every information system is the database, but with a solid view of how the database integrates and operates with other system components. Skills include defining data and database requirements, defining database design alternatives, designing logical data models, and designing physical databases.

Requirements and design activities include security, backup and recovery, and availability considerations.

May be a skilled DBA, as is often the case, but in all cases understands advanced database concepts such as replication or parallel operations and knows when, from a system perspective, to apply them as part of the engineered solution. Should have the ability to set up and test different design scenarios (or to direct these activities) early in the system development life cycle as part of the process of validating the suitability of proposed design alternatives. Test scenarios must generate sufficient performance data to support database design decisions. Requires three to seven years’ experience and a Bachelor's degree in Computer Science or a related technical field and related experience.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Engineer II

Description

As the most senior member of this team individual has gained expertise in all projects and is familiar with all tools and techniques. Operates at the most complex system level and has expertise and skills that apply across the full system life cycle from requirements through database design and implementation.

Has a solid system design and development skill as well as database-related skills. The Database Engineer’s focus is database-centric, based on the understanding that the heart of every information system is the database, but with a solid view of how the database integrates and operates with other system components.

Skills include defining data and database requirements, defining database design alternatives, designing logical data models, and designing physical databases. Requirements and design activities include security, backup and recovery, and availability considerations. Is a skilled DBA, as is often the case, but in all cases understands advanced database concepts such as replication or parallel operations and knows when, from a system perspective, to apply them as part of the engineered solution. (see next page)

Multiple Award Schedule 7 ― 18 2022

5 / 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Engineer II

Description

Should have the ability to set up and test different design scenarios (or to direct these activities) early in the system development life cycle as part of the process of validating the suitability of proposed design alternatives. Test scenarios must generate sufficient performance data to support database design decisions. Has the breadth and depth of experience to take a concept and from that build a set of requirements, models, and eventually a database on which the whole system depends.

At this level the Database Engineer is able to do this for enterprise-level systems and truly sees the “big picture.” Requires eight to twelve years’ experience and a Bachelor's degree in Computer Science or a related technical field and related experience.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Consultant I

Description

Independently executes test scripts to ensure that quality software is provided for release to production.

May also develop test plans and test scripts. Reviews requirements, specifications and documentation to gain a thorough understanding of the programs and processes to be certified. Provides or validates estimates for assigned tasks. Creates and modifies test scripts to certify system changes. Develops test control databases.

Maintains test databases and ensures their integrity and currency. Distributes test data from control database to development staff to satisfy adequate unit testing. Assists in developing the configuration management tasks on a project (test scripts, source code control, and coordination of requirement changes) as required. Releases completed projects into production. Writes trace-ability matrices and test reports. Performs major program changes or develops software programs as required. Requires Bachelor’s degree orequivalent, and three to seven years of related experience.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Consultant Il

Description

May supervise more junior staff in performing technical requirements. Develops and reviews requirements, specifications and documentation to provide staff and users with a thorough understanding of the programs and processes to be certified. Provides estimates for assigned tasks. As a lead specialist they will create and modify plans and scripts to certify system changes. (see next page)

Multiple Award Schedule 8 ― 13 2022

6 / 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Consultant Il

Description

Develops test control databases. Maintains test databases and ensures their integrity and currency.

Distributes test data from control database to development staff to satisfy adequate unit testing.

Defines configuration management tasks on a project (test plans, test scripts, source code control, and coordination of requirement changes) as required. Validates completed projects for release into production. Helps develop traceability matrices and test reports. Performs all major program changes or oversees the development software programs as required. Requires Bachelor’s degree or equivalent, and eight to twelve years of related experience.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Developer I

Description

Under minimal direction, perform as a technical expert in the design development, coding, testing, and debugging new software or complex enhancements to existing software. Work with technical staff to understand and to develop resolution of software problems. Resolve customer complaints with software and respond to suggestions for software modifications or enhancements. Participate in the development of software user manuals.

Assist in the training of less experienced software development staff and may act as a team leader on less complex projects. Signifcant knowledge and experience working with all digital design principles, such as UX/UI design, and all functional aspects of interaction design and development for digital product building. Requires Bachelor’s degree (in Computer Science, Desgin, or related field of experience) and three to seven years of related experience.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Developer II

Description

As a senior staff member, performs as the technical expert with thorough understanding of the business application of an assigned project. Perform as a project lead with the responsibility for the instruction, assigning, direction, and monitoring of the performance of assigned software developers working on a specific project. Assist in the scheduling and coordinating of projects and may be involved in the design phase of a project. (see next page)

Multiple Award Schedule 9 ― 13 2022

7/ 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Developer II

Description

Work with customers and technical staff in the resolution of software problems and respond to suggestions for software modifications or enhancements. Superior knowledge and experience working with all digital design principles, such as UX/UI design, and all functional aspects of interaction design and development for digital product building. Participate in the development of software user manuals.

Requires Bachelor’s degree (in Computer Science or Desgin, or related field of experience) or equivalent, and eight to twelve years of related experience.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Analyst I

Description

Under minimal direction, formulate and define systems scope and objectives through user needs and an understanding of business systems and industry requirements. Develop or modify procedures to solve complex problems within information systems. Analyze business and user needs, document requirements, and translate into proper system requirement specifications. Provide guidance to less experienced Business System Analysts. Requires Bachelor’s degree (in Computer Science or a related field) or equivalent, and three to seven years of related experience.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Analyst II

Description

Provides expertise in the formulation of systems scope and objectives relative to the organization's business plan and industry requirements. Works independently or as a member of a project team responsible for providing technical guidance related to the business implications of the application of various systems. Provides technical consulting on complex projects. Devises and/or modifies procedures to solve the most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.

Create detailed specifications from which programs will be written. Requires Bachelor’s degree (in Computer Science or related field) or equivalent, and eight to twelve years of related experience.

Multiple Award Schedule 10 ― 13 2022

8/ 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Service Desk Technician I

Description

Responsible for providing in-depth and high level, telephone support to end-user community on hardware, software and network related problems, questions, and use. Provides first level problem resolution on the telephone with users, walks the user through a series of steps to determine problem and classify level, priority and nature of problem. If not able to diagnose problem and/or problem requires physical interaction with end user dispatches field engineers from appropriate team.

Opens, tracks and closes trouble tickets; ensures problem ownership and promotes end-user satisfaction; track activities of field engineers to who tickets were assigned. Must have a wide range of skills and knowledge in computer hardware and software as well as networking systems in use at customer sites. Requires experience in the set-up, configuration, use, and trouble shooting of computer.

Trained and certified in automated help desk management systems. Requires three to seven years’ experience and a Bachelor's degree in Computer Science or a related technical field and related experience.

Vendor Name Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Service Desk Technician II

Description

Serving as company or contract expert, responsible for providing telephone support to end-user community on complex hardware, software and network related problems, questions, and use. May provide training and over-site to more junior help desk personnel. Provides first level problem resolution on the telephone with users, walks the user through a series of steps to determine problem and classify level, priority and nature of problem. If not able to diagnose problem and/or problem requires physical interaction with end user dispatches field engineers from appropriate team.

Opens, tracks and closes trouble tickets; ensures problem ownership and promotes end-user satisfaction; track activities of field engineers to who tickets were assigned. Must have a wide range of skills and knowledge in computer hardware and software as well as networking systems in use at customer sites. Requires experience in the set-up, configuration, use, and trouble shooting of computer.

Trained and certified in automated help desk management systems. Requires eight to twelve year’s experience and a Bachelor's degree in Computer Science or a related technical field and related experience.

Multiple Award Schedule 11 ― 13 2022

9 / 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Administrative Assistant

Description

Balances and prioritizes work to ensure critical items are addressed.

Produces high-quality deliverables while working within budget and meeting deadlines. Assists in the identification, assessment and resolution of issues and problems. Provides excellent customer service.

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Technical Writer/Editor I

Description

Technical writing experience and education must be the equivalent of a Bachelor’s degree and 5 years professional writing experience or better.

Assists in the writing and/or editing marketing and public awareness materials, including reports, blogs, briefings and presentations, and other project deliverables to meet contract requirements under the supervision of the Technical writer II or Program Manager II . Researches and gathers background information for inclusion in project documentation and deliverables.

Consults relevant information sources, including library resources, technical and financial documents, and client and project personnel, to obtain background information, and verify pertinent guidelines and regulations governing project deliverables. Supports internal and external content and communications strategies.

Multiple Award Schedule 12― 13 2022

10 / 10 Labor Categories and Experience

Fuselab Creative, LLC

SIN/SIN

54151S

Service job title/task Service Desk Technician II

Description

Technical writing experience and education must be the equivalent of a Master’s degree and 10 years professional writing experience or better.

This position takes on management of other writers and editors within the team. They are responsible for final edits and work independently with little to no oversight. This writer can create the equivalent of industry best practices and/or instructional manuals and has a documented history of published work in the digital development fields.

They are responsible for the final edit for the team on marketing and public awareness materials, including reports, blogs, briefings, and presentations, and other project deliverables to meet contract requirements.

They are responsible for ensuring that final documents meet applicable contract requirements and regulations and that the language and factual content is on par with the most recent research available.Researches and gathers background information for inclusion in project documentation and deliverables. Consults relevant information sources, including library resources, technical and financial documents, and client and project personnel, to obtain background information, and verify pertinent guidelines andregulations governing project deliverables.

Directs internal and external content and communications strategies, and develop multi-year plans for communications, including content calendars, webinar content and management, and in-person or video conference lectures on technical subjects in the digital development and design fields.

Multiple Award Schedule 13― 13 2022