MAS - Cybermyte, LLC - 47QTCA22D00AP

Public

AUTHORIZED FEDERAL SUPPLY SCHEDULE INFORMATION TECHNOLOGYSCHEDULE PRICELISTGENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGYEQUIPMENT, SOFTWARE & SERVICES

On-line access to contract ordering information, terms and conditions, up-to-datepricing, and the option to create an electronic delivery order is available throughGSA Advantage!, a menu-driven database system. The INTERNET address for GSAAdvantage! is http://www.gsaadvantage.gov CyberMyte, LLC347 Evertree LoopSanford, FL 32771Phone: (843) 870-8987www.cybermyte.io

Contract Number: 47QTCA22D00AP Period Covered by Contract: July 14, 2022 - July 13, 2027

General Services AdministrationFederal Acquisition Service http://www.gsaadvantage.gov http://www.cybermyte.io

CUSTOMER INFORMATION:

1. Awarded Special Item Number(s):

SIN Description 54151S Information Technology Professional Services

518210C Cloud and Cloud-Related IT Professional Service 1b. Identification of the lowest priced labor category description and hourly rate awarded under thecontract is:Labor Category Services GSA Hourly Rate

Cloud Junior Cybersecurity Engineer $74.43 1c. Labor Category Descriptions of all corresponding commercial job titles, experience, functionalresponsibility and education are outlined on Pages 12-19 within this price list.

2. Maximum Order: $500,000 per SINs

3. Minimum Order: $100

4. Geographic Scope of Coverage: The Geographic Scope of Coverage is Domestic Delivery. This isdelivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S.Territories. Domestic delivery also includes a port or consolidation point, within theaforementioned areas, for orders received from overseas activities.

5. Quantity Discount: None

6. Prompt Payment Terms: None Offered

7. Government Purchase Cards: Government Purchase Cards will be accepted however no additionaldiscounts will apply under the contract.

8. Government Educational Institutional Discounts: The Government Educational Institutions areoffered the same types of discounts and concessions under this contract as all other Governmentcustomers.

9. Foreign Items: No foreign items are awarded under this contract.

10. Normal Delivery Terms – As negotiated between CyberMyte and the Ordering Activity 11b. Expedited Delivery Terms: As Negotiated between CyberMyte and the Ordering Activity 11c. Overnight/2-Day Delivery Terms: As negotiated between CyberMyte and the Ordering Activity

11d. Urgent Requirements: When the Federal Supply Schedule contract delivery period does notmeet the bona fide urgent delivery requirements of an ordering activity, ordering activities areencouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery.The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall beconfirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptableto the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery timeframe shall be delivered within this shorter delivery time and in accordance with all other terms andconditions of the contract.

11. FOB Point: Destination

12. Ordering Address: CyberMyte, LLCAttn: GSA Orders347 Evertree LoopSanford, FL 32771

13. Payment Address: CyberMyte, LLCAttn: Accounts Receivable347 Evertree LoopSanford, FL 32771

14. Warranty/Guarantee Provisions: All services performed under this contract will be guaranteed tobe completed in a satisfactory workmanlike manner as delineated with this Authorized FSS ITSchedule Pricelist.

15. Export Packing Charges: Export Packing is not offered under this contract.

16. List of Participating Dealers: CyberMyte does not authorize any participating dealers under thiscontract.

17. Environmental Attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants):Not Applicable

18. Section 508 Compliance: Contact CyberMyte for Section 508 compliance information. The EITstandards can be found at: http://www.section508.gov

19. Liability For Injury or Damage: The Contractor shall not be liable for any injury to ordering activitypersonnel or damage to ordering activity property arising from the use of equipment maintained by theContractor, unless such injury or damage is due to the fault or negligence of the Contractor.

20. Data Universal Numbering System (DUNS) Number: 081276457 20a. Taxpayer Identification Number (TIN): 830586532 20b. Business Size: Small Business Concern http://www.section508.gov

20c. CAGE Code: 86V74 20d. CyberMyte is currently registered within the System for Award Management (SAM) database.

21. Trade Agreements Act of 1979, as Amended: All items are U.S. made end products, designatedcountry end products, Caribbean Basin country end products, Canadian end products, or Mexican endproducts as defined in the Trade Agreements Act of 1979, as amended.

22. Ordering Procedures for Federal Supply Schedule Contracts: Ordering activities shall use theordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishinga BPA for supplies or services. These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

23. Federal Information Technology Telecommunications Standards Requirements: Orderingactivities acquiring products from this Schedule must comply with the provisions of the FederalStandards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determinewhether or not specific products listed herein comply with Federal Information Processing Standards(FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering activities, shallbe responded to promptly by the Contractor.

24. Federal Information Processing Standards Publications (FIPS PUBS): Information Technologyproducts under this Schedule that do not conform to Federal Information Processing Standards (FIPS)should not be acquired unless a waiver has been granted in accordance with the applicable "FIPSPublication." Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S.Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to NationalSecurity Act. Information concerning their availability and applicability should be obtained from theNational Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPSPUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPSPUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referredto the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.

25. Federal Telecommunication Standards (FED-STDS): Telecommunication products under thisSchedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not beacquired unless a waiver has been granted in accordance with the applicable "FED-STD." FederalTelecommunication Standards are issued by the U.S. Department of Commerce, National Institute ofStandards and Technology (NIST), pursuant to National Security Act. Ordering information andinformation concerning the availability of FED-STDS should be obtained from the GSA, FederalAcquisition Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, Washington, DC20407, telephone number (202)619-8925. Please include a self-addressed mailing label whenrequesting information by mail. Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg,MD 20899, telephone number (301)975-2833.

26. Contractor Tasks/Special Requirements (C-FSS-370) (NOV 2003): FSS A/L FC 01-5

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of securityclearances in the performance of orders issued under this contract. All costs associated withobtaining/possessing such security clearances should be factored into the price offered under theMultiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under thiscontract. Allowable travel and per diem charges are governed by Pub .L. 99-234 and FAR Part 31,and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placedunder the Multiple Award Schedule. Travel in performance of a task order will only bereimbursable to the extent authorized by the ordering agency. The Industrial Funding Fee doesNOT apply to travel and per diem charges.

(c) Certifications, Licenses and Accreditation's: As a commercial practice, the Contractor may berequired to obtain/possess any variety of certifications, licenses and accreditation’s for specificFSC/service code classifications offered. All costs associated with obtaining/ possessing suchcertifications, licenses and accreditation\s should be factored into the price offered under theMultiple Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurancecoverage for specific FSC/service code classifications offered. All costs associated withobtaining/possessing such insurance should be factored into the price offered under the MultipleAward Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill categorydescriptions in the performance of orders issued under this contract. Ordering activities mayrequire agency approval of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest asdetermined by the ordering agency, the Contractor’s participation in such order may be restrictedin accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services inaccordance with rules, regulations, OMB orders, standards and documentation as specified by theagency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be asspecified or negotiated in the agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provideproperty, equipment, materials or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specificfiscal year. Funds may not be presently available for any orders placed under the contract or anyoption year. The Government’s obligation on orders placed under this contract is contingent uponthe availability of appropriated funds from which payment for ordering purposes can be made. Nolegal liability on the part of the Government for any payment may arise until funds are available tothe ordering Contracting Officer.

(k) Overtime: For professional services, the labor rates in the Schedule should not vary by virtue of theContractor having worked overtime. For services applicable to the Service Contract Act (asidentified in the Schedule), the labor rates in the Schedule will vary as governed by labor laws(usually assessed a time and a half of the labor rate).

27. Contract Administration for Ordering Activities: Any ordering activity, with respect to any oneor more delivery orders placed by it under this contract, may exercise the same rights of termination asmight the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for theordering activity’s convenience, and (m) Termination for Cause (See 52.212-4)

28. GSA Advantage!: GSA Advantage! is an on-line, interactive electronic information and orderingsystem that provides on-line access to vendors' schedule prices with ordering information. GSAAdvantage! will allow the user to perform various searches across all contracts including, but not limitedto:

(1) Manufacturer;(2) Manufacturer's Part Number; and(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser(ex.: NetScape). The Internet address is http://www.gsaadvantage.gov

29. Purchase of Open Market Items: Note: Open Market Items are also known as incidental items,non-contract items, non-Schedule items, and items not on a Federal Supply Schedule contract. ODCs(Other Direct Costs) are not part of this contract and should be treated as open market purchases.Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on theFederal Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal SupplySchedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-

(1) All applicable acquisition regulations pertaining to the purchase of the items not on theFederal Supply Schedule have been followed (e.g., publicizing (Part 5), competitionrequirements (Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13,14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not onthe Federal Supply Schedule is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule;and http://www.gsaadvantage.gov

(4) All clauses applicable to items not on the Federal Supply Schedule are included in theorder.

30. Contractor Commitments, Warranties and Representations:

a. For the purpose of this contract, commitments, warranties and representations include, inaddition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, totalsystem performance and/or configuration, physical, design and/or functional characteristics andcapabilities of a product/equipment/ service/software package submitted in response torequirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature,description, drawings and/or specifications furnished by the Contractor.

b. The above is not intended to encompass items not currently covered by the GSA Schedulecontract.

31. Overseas Activities: The terms and conditions of this contract shall apply to all orders forinstallation, maintenance and repair of equipment in areas listed in the price list outside the 48contiguous states and the District of Columbia, except as indicated below:

NoneUpon request of the Contractor, the ordering activity may provide the Contractor with logistics support,as available, in accordance with all applicable ordering activity regulations. Such ordering activitysupport will be provided on a reimbursable basis, and will only be provided to the Contractor's technicalpersonnel whose services are exclusively required for the fulfillment of the terms and conditions of thiscontract.

32. Blanket Purchase Agreements (BPAs): The use of BPAs under any schedule contract to fillrepetitive needs for supplies or services is allowable. BPAs may be established with one or moreschedule contractors. The number of BPAs to be established is within the discretion of theordering activity establishing the BPA and should be based on a strategy that is expected tomaximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 whencreating and implementing BPA(s).

33. Contractor Team Arrangements: Contractors participating in contractor team arrangementsmust abide by all terms and conditions of their respective contracts. This includes compliance withClauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each contractor (team member)must report sales and remit the IFF for all products and services provided under its individual contract.

34. Installation, Deinstallation, Reinstallation: The Davis-Bacon Act (40 U.S.C. 276a-276a-7) providesthat contracts in excess of $2,000 to which the United States or the District of Columbia is a party forconstruction, alteration, or repair (including painting and decorating) of public buildings or public workswith the United States, shall contain a clause that no laborer or mechanic employed directly upon thesite of the work shall received less than the prevailing wage rates as determined by the Secretary ofLabor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental tothe furnishing of supplies, equipment, or services. For example, the requirements do not apply tosimple installation or alteration of a public building or public work that is incidental to furnishingsupplies or equipment under a supply contract. However, if the construction, alteration or repair issegregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for properadministration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. Theproper Davis-Bacon wage determination will be issued by the ordering activity at the time a request forquotations is made for applicable construction classified installation, deinstallation, and reinstallationservices under SIN 132-8 or 132-9.

35. Prime Contractor Ordering from Federal Supply Schedules: Prime Contractors (on costreimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an orderingactivity, shall follow the terms of the applicable schedule and authorization and include with each order

(a) A copy of the authorization from the ordering activity with whom the contractor has theprime contract (unless a copy was previously furnished to the Federal Supply Schedulecontractor); and

(b) The following statement:

This order is placed under written authorization from _______ dated _______. In theevent of any inconsistency between the terms and conditions of this order and those ofyour Federal Supply Schedule contract, the latter will govern.

36. Insurance- Work On A Government Installation (JAN 1997)(FAR 52.228-5):

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance ofthis contract, at least the kinds and minimum amounts of insurance required in the Schedule orelsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officerin writing that the required insurance has been obtained. The policies evidencing required insuranceshall contain an endorsement to the effect that any cancellation or any material change adverselyaffecting the Government's interest shall not be effective—

(1) For such period as the laws of the State in which this contract is to be performedprescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the ContractingOfficer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), insubcontracts under this contract that require work on a Government installation and shall requiresubcontractors to provide and maintain the insurance required in the Schedule or elsewhere in thecontract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, andshall make copies available to the Contracting Officer upon request.

37. Software Interoperability: Offerors are encouraged to identify within their software items anycomponent interfaces that support open standard interoperability. An item’s interface may beidentified as interoperable on the basis of participation in a Government agency-sponsored program orin an independent organization program. Interfaces may be identified by reference to an interfaceregistered in the component registry located at http://www.core.gov.

38. Advance Payments: A payment under this contract to provide a service or deliver an article forthe United States Government may not be more than the value of the service already provided or thearticle already delivered. Advance or pre-payment is not authorized or allowed under this contract. (31U.S.C. 3324) http://www.core.gov

TERMS AND CONDITIONS APPLICABLE TO INFORMATIONTECHNOLOGY (IT)PROFESSIONAL SERVICES (SPECIAL ITEM NUMBERS 54151S,54151HEAL, and 518210C *NOTE: All non-professional labor categories must be incidental to, and used solely to support professionalservices, and cannot be purchased separately.

1. SCOPE

a. The prices, terms and conditions stated under Special Item Numbers 54151S and 132-51RCInformation Technology Professional Services apply exclusively to IT Professional Services within thescope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activitylocation, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activityon individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these servicesand/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets.To the maximum extent practicable, ordering activities shall consider establishing incentives whereperformance is critical to the ordering activity’s mission and incentives are likely to motivate thecontractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchaseorders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall notextend beyond the end of the contract period; all services and delivery shall be made and the contractterms and conditions shall continue in effect until the completion of the order. Orders for tasks whichextend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability offunds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflictbetween a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by theContractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwiseagreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in theStatement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the FederalTravel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel isperformed. Established Federal Government per diem rates will apply to all Contractor travel.Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require theContractor to stop all, or any part, of the work called for by this contract for a period of 90 days after theorder is delivered to the Contractor, and for any further period to which the parties may agree. Theorder shall be specifically identified as a stop-work order issued under this clause. Upon receipt of theorder, the Contractor shall immediately comply with its terms and take all reasonable steps to minimizethe incurrence of costs allocatable to the work covered by the order during the period of work stoppage.Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension ofthat period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Terminationfor Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or anyextension thereof expires, the Contractor shall resume work. The Contracting Officer shall make anequitable adjustment in the delivery schedule or contract price, or both, and the contract shall bemodified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in theContractor's cost properly allocatable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of theperiod of work stoppage; provided, that, if the Contracting Officer decides the facts justify theaction, the Contracting Officer may receive and act upon the claim submitted at any time beforefinal payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for theconvenience of the Government, the Contracting Officer shall allow reasonable costs resulting from thestop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default,the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resultingfrom the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS ANDCONDITIONSCOMMERCIAL ITEMS (MAR 2009) (ALTERNATE IOCT 2008) (DEVIATION I – FEB 2007)applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise)covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilitiesnecessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as anindependent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, orcorporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chiefexecutives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and anyjoint venture involving the Contractor, any entity into or with which the Contractor subsequentlymerges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under aproposed ordering activity contract, without some restriction on ordering activities by the Contractorand its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or itsaffiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the bestinterests of the ordering activity, ordering activities may place restrictions on the Contractors, itsaffiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing ordersagainst schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed toavoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situationsrelated to individual orders placed against the schedule contract. Examples of situations, which mayrequire restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services.Progress payments may be authorized by the ordering activity on individual orders if appropriate.Progress payments shall be based upon completion of defined milestones or interim products. Invoicesshall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of properinvoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progresspayments shall be made only when authorized by the order. For time-and-materials orders, thePayments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009)(ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed underthis contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contractsat FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hourorders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour ProposalRequirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the followingprovision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiatedseparately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's ContractingOfficer, written consent before placing any subcontract for furnishing any of the work called for in a taskorder.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

Labor Category Descriptions 54151S

Senior Program Manager •Lead programs that involve the successful management of project teamscomposed for analysis, design, integration, testing, documenting, converting,extending, and implementing information systems.•Responsible for managing very complex and/or high-risk cybersecurityprograms.•Directs daily staff and task activities to meet client and corporate workobjectives.•Supervises assigned technical and administrative staff, including subordinatemanagers.•Assures quality of task products, services, and deliverables, includingparticipating in reviews, audits, and site visits.•Serves as the contractor’s contract manager and shall be the contractor’sauthorized interface with the Government Contracting Officer (CO), theContracting Officer’s Representative (COR), government managementpersonnel and customer agency representatives.•Responsible for formulating and enforcing work standards, assigningcontractor schedules, reviewing work discrepancies, supervising contractorpersonnel, and communicating policies, purposes, and goals of theorganization to subordinates within a cybersecurity environment.

Program Manager •Perform day-to-day management of overall contract support operations,possibly involving multiple projects and groups of personnel at multiplelocations.•Organizes, directs, and coordinates the planning and production of allcontract support activities.•Establishes and alters (as necessary) corporate management structure todirect effective contract support activities.•Proactively anticipate program deviations and communicate correctiveaction and escalation•Understand business processes and integrations•Manage program metrics, e.g., budget, scope, milestone attainment,deliverable sign-off, etc.•Monitoring and reporting program progress.

Project Manager •Controls project progress and milestones•Communicates project status•Coordinates efforts of the project team•Develop, manage, and maintain project plan and project standards•Acquire, assign, and manage project resources and facilities•Develop and conduct Project Team Orientation sessions•Develop and conduct Project Team Kick-off session•Develop, manage, and maintain issues list•Proactively anticipate project deviations and communicate corrective actionand escalation•Understand business processes and integrations•Monitoring and reporting project progress.•Provides technical direction for the complete systems development effort.•Completes tasks within estimated time frames and budget constraints.•Schedules and assigns duties to subordinates.•Interacts with government management personnel.•Reports in writing and orally to contractor management and governmentrepresentatives, including the government contracting officer.

Business Analyst •Works with the client to define the business process in a formal way andcapture it in functional requirements•Performs analysis of the client requirements (gap analysis) and providesfeedback•Check requirements’ consistency•Takes part in testing of complex test cases•Reviews test cases•Collects questions about the functionality from the development team andcommunicates them to project lead or client’s Business Analyst•Provide consultations on business logic and requirements to developmentteam•Applies process improvement and reengineering methodologies andprinciples to conducting process modernization projects.•Activity and data modeling.•Developing modern business methods.•Identifying best practices.•Creating and assessing performance measurements.•Provides group facilitation, interviewing, training, and other forms ofknowledge transfer.

Senior ConfigurationManagement Specialist •Responsible for configuration management activities including productidentification, change control, status accounting, operation of the programsupport library, and development and monitoring of equipment/systemacceptance plans within a cybersecurity environment.•Evaluates and selects configuration management tools and standards.•Responsible for configuration management of requirements, design, andcode.•Prepares configuration management plans and procedures.•Conducts periodic site inventory to create and maintain inventories ofequipment, software, and/or systems.•Prepares, maintains and inventories associated technical drawings forassigned projects within a cybersecurity environment.•Research data and creates and maintains inventory and other databases forassigned projects.•Performs logistic-related tasks like shipping/receiving, tracking, and disposal of equipment, software, and/or systems.•Coordinates equipment/software utilization among individual users.•Performs quality assurance checks on drawings prepared by otherconfiguration management specialists.•Supervise and direct the work of other configuration managementspecialists.•Provides training on configuration management processes, software, and/orsystems.

Configuration ManagementSpecialist •Coordinates with users and systems development personnel on releases ofboth system-level software and applications software.•Verifies the completeness and accuracy of release libraries beforeimplementation and ensures that correct versions of programs are included inspecified releases.•Operates and manages program support library.•Monitors library structure and procedures to assure system integrity,including procedures for collection, release, production, test, and emergencylibraries and the movement/migration of components between libraries.•Monitors end-item acceptance plans.•Must have demonstrated capability for oral and written communications.•Prepares configuration change requests and verifies, tracks, and documentsconfiguration changes.•Provides documentation support for assigned projects.

Chief System Architect •Senior Architect who independently performs a variety of system design andintegration tasks•Design, implementation, and architecting of major systems, systems ofsystems, integration of systems elements and related support systems.•High-level designer of the system to be implemented.•Establishes the basic structure of the system, defining the essential coredesign features and elements that provide the framework.•Provides the engineers a view of the users' vision for what the system needsto be and do.•Provides the paths along which the system must be able to evolve into and tomaintain the integrity of that vision as it evolves during detailed design andimplementation.•Often supervises a broad team of engineers through project completion.•Expert in one of the following or related specialties:•Technical Architect•Storage Architect•Security Architect•Systems Architect•High-Performance Computing Architect•DB Performance Architect System Architect •Performs a variety of system design and integration tasks provided by ChiefArchitect•Design, implementation and architecting of major systems, systems ofsystems, integration of systems elements and related support systems.•Knowledge in one of the following or related specialties:•Technical Architect•Storage Architect•Security Architect•Systems Architect•High-Performance Computing Architect

•DB Performance Architect Chief Systems Engineer •Plans for and responds to service outages and other problems.•Consults with team members on recommendations for improvement of theenvironment design.•System performance tuning.•Ensures that the network infrastructure is available and running.•Responsible for ensuring availability and performance of the databases thatsupport the system.•Work closely with developers to provide data services to the newapplications (e.g., modify production data, create, and optimize storedprocedures, functions, views, etc).•Evaluates problems in workflow, organization, and planning.•Develops appropriate corrective action.•Provides daily supervision and direction to staff.•Works at the highest systems level to provide expert advice and counsel toassigned functional/user area managers and project teams for systems of themost complex nature, often crossing functional lines within a cybersecurityenvironment.•Designs major computer systems•Coordinates work on subsystems.•Oversees the integration of new applications with established systems andfiles.•Confers with assigned systems users and evaluates utilization to identifyrequirements modifications which will facilitate integration, increaseefficiency and/or reduce costs.•Investigates new procedures, equipment, and operating systems to determinetheir usefulness and applicability to operations.•Assists systems management in developing systems analysis standards andprovides consultative direction to applications programmers, systemssoftware engineers, computer center operations and user personnel in theplanning and scheduling of systems projects which cross functional lines orare of the most complex nature.

Senior Systems Engineer •Evaluates problems in workflow, organization, and planning.•Develops appropriate corrective action.•Establishes state-of-the-art techniques for designing, developing, modifying,and troubleshooting highly complex computer operating/hardware systemwithin a cybersecurity environment.•May work independently on projects requiring advanced, concentrated, anddiversified knowledge regarding engineering principles in broad assignmentareas•May serve as project lead with supervisory responsibilities.•Designs operating/hardware systems.•Formulates system concepts and architecture, specifies requirements, anddevelops implementation approaches.•Identifies and directs resolution of complex hardware/software interfaceissues.•Subject matter expert on emerging technologies.•Directs the development of systems specifications and technicaldocumentation.•May serve as project lead, either working independently in a technical rolein field of specialization, or in providing work leadership with managementor supervisory responsibility for the group.

Systems Engineer •Experience and knowledge of the principles, methods, and techniques used inthe engineering, development, maintenance, and application of multipleoperating systems•Certification in one or more specific applications or processes•Must have the ability to write, maintain, and modify technicaldocumentation/specifications.•Assists in the design, development, analysis, installation, maintenance,operation, and servicing of computer operating/hardware systems within acybersecurity environment•Provides customer support.•Works under direct supervision•Participates in all phases of computer operating/hardware systemsengineering, including design, analysis, and modeling at a highly technicallevel.•Analyzes complex computer software/hardware requirements to provideintegration and implementation support within a cybersecurity environment.•Performs operating/hardware systems engineering, including full life cycledesign and development.•Analyzes and documents users’ functional and data requirements.•Develops site survey instruments to gather detailed user requirements andbusiness process analysis data.•Conducts functional user interviews to document functional, system,customization, and data requirements and data sources.•Formulates system concepts and architecture, specifies requirements, anddevelops implementation approaches.•Determines data requirements for internal processes and external interfaces.•Develops new systems or tailor’s commercial products to meet userrequirements.•Directs and coordinates all activities necessary to complete a majorengineering project or several small projects to specification and on schedule.•May serve as task or project lead, exercising leadership in either a technicalrole training other hardware engineers and implementing and enforcingestablished standards and technologies, or in a project coordination roleleading task and assuming responsibility for the design, development, test anddelivery of a software system or application.

Junior Systems Engineer •No experience and knowledge of the principles, methods, and techniquesused in the engineering, development, maintenance, and application ofmultiple operating systems•Knowledge of or certification in one or more specific applications orprocesses•Must have the ability to write, maintain, and modify technicaldocumentation/specifications.•Assists in the design, development, analysis, installation, maintenance,operation, and servicing of computer operating/hardware systems within acybersecurity environment•Provides customer support.•Works under direct supervision

Chief Software Engineer •Participates in all phases of software operating systems and softwareapplication programs engineering, including design, analysis, and modeling atan expert level within a cybersecurity environment.•Establishes state-of-the-art techniques for designing, developing, modifying,and troubleshooting highly complex software operating systems andapplications architectures.•Defines complex design specifications and parameters.•Identifies and directs resolution of complex hardware/software interfaceissues.•Can serve as a subject matter expert on emerging technologies.•Directs the development of systems specifications and technicaldocumentation.•May serve as project lead, either working independently in a technical rolein field of specialization or providing work leadership with management orsupervisory responsibility for the group.

Senior Software Engineer •Participates in all phases of software operating systems and softwareapplication programs engineering, including design, analysis, and modeling ata highly technical level within a cybersecurity environment.•Performs software operating systems and application engineering, includingfull life cycle application systems design and development; assesses systemarchitecture and hardware limitations.•Defines and selects new concepts and approaches for the design,development, and implementation of software engineering applications.•Defines complex design specifications and parameters.•Resolves complex hardware/software compatibility and interface designconsiderations.•Performs requirements acquisition and definition and data analysis.•Directs research on emerging technologies to determine impacts onapplication execution.•Performs systems modeling.•May perform database analysis, design, implementation, and testing.•Writes, modifies, and maintains technical documentation and specificationssuch as user manuals, system documentation, and training materials.•Performs integration testing and support of various computer operatingand/or network systems.•Troubleshoots and provides customer support for software operatingsystems and application issues.•Analyzes and documents client needs and requirements; serves as liaisonwith clients, participates in meetings to ensure client needs are met and maymake client presentations.•May serve as task or team lead, exercising leadership in either a technicalrole training other software engineers and implementing and enforcingestablished standards and technologies, or in a project coordination roleleading task and assuming responsibility for the design, development, test anddelivery of a software system or application.

Software Engineer •Participates in the design, development, analysis, and implementation ofsoftware operating systems and software application programs within acybersecurity environment.•Works under general supervision; performs software operating systems andapplication engineering, including full life cycle design and development.•Works from specifications to develop and modify operating systems andsoftware applications.•Participates in the design, coding, testing, debugging, and documentation ofprograms.•Participates in the definition of limited design specifications and parameters.•Assists engineers or analysts with the hardware/software integration of theapplication or utility into software operating systems.•Analyzes system architecture requirements.•Performs requirements acquisition and definition and data analysis.•May customize purchased applications.•Performs technical and subject matter research on emerging technologies todetermine impacts on application execution.•Analyzes and documents client needs and requirements.•Participates in the writing, modifying, and maintaining technicaldocumentation and specifications such as user manuals, systemdocumentation, and training materials.•Performs integration testing and support of various computer operatingand/or network systems.•Troubleshoots and provides customer support for software operating systemand application issues.•Maintains current knowledge of relevant hardware and softwareapplications as assigned; participates in special projects as required.

DevOps •Advise the development team on best practices throughout the process oftheir applications, to ensure that they can be delivered to manageable andhighly available production environments.•Automating and orchestrating workloads across multiple cloud networks.•Automation experience using Ansible•Experience working with python language.•Proficient with GitLab and GitLab Workflows.•Proficient in leveraging CI/CD tools to automate testing and development.•Experience working in Agile, fast-paced, DevOps environment.•Experience with software testing and automated test techniques with astrong focus on quality throughout the entire software development life cycle.•Support internal and external customers on multiple platforms.•Work with customers and other teams to troubleshoot customerenvironment to increase user satisfaction.•Develop tooling and processes to drive and improve customer experience,create playbooks.•Identify required improvements in the test and development processes•Contribute to automation tools that address the specific improvements•Maintain a high-quality bar in a complex and constantly evolvingworkspace.

Database Administrator (DBA)•Responsible for the design, implementation, maintenance, and repair of adatabase.•Development and design of database strategies, monitoring and improvingdatabase performance•Capacity, and planning for future expansion requirements.•Plan, coordinate and implement security measures to safeguard the database.

Quality Assurance Engineer •Maintaining, designing, and controlling quality strategies and qualitymanagement systems.•Maintaining and establishing a process for evaluating software andassociated documentation.•Experience in Acceptance Testing and hot it applies to Agile testing.•Familiarity with development practices like unit testing.•Familiarity with Python•Excellent analytical, debugging, problem-solving, and root-cause analysisskills•Design functional and non-functional cases that verify requirements andvalidate functionality.•Analyze user stories and technical requirements for validity, feasibility, andtechnical soundness and decompose them to extract positive negative testscenarios and strong acceptance criteria.•Detect, report, and track software defects.•Determine the resources required for information technology qualitycontrol.•Maintain the level of quality throughout the software life cycle.•Develops…